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Installation & User Manual
Models: Alchemy RB700, RB1000 & RB1500
with Remote Control
Version 002. Dec. 2021

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Table of Contents
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Summarization of Contents

2. Safety Information
2.1 Explosion/Hazard
Dangers associated with fire, explosion, and fuel.
2.2 Fire Positioning
Guidelines for safe placement of the fireplace.
2.3 Ventilation
Importance of adequate air circulation for safety.
Burner Levelling Procedure
Burner Recess Dimensions
Specifies minimum opening dimensions for burner recesses.
4. Quick Start Guide
4.1 Remote Control Operation and Ignition
Guide to using the remote for basic operation.
5. Integrated Safety Systems
5.1 Leak Detection Sensor Function
Explanation of the leak detection safety feature.
5.2 Overflow Detection Sensor Function
Explanation of the overflow detection safety feature.
5.3 Fuelling Detection Switch Operation
Describes the switch that prevents fuelling while the flame is on.
6. Appliance Servicing Procedures
6.1 Ceramic Cleaning Instructions
Instructions for cleaning the ceramic parts of the fireplace.
8. Troubleshooting Common Issues
8.1 Smoke or Foreign Smell Troubleshooting
Addresses issues with smoke or foreign smells during operation.
8.2 Burner Ignition Failure Troubleshooting
Solutions for the burner failing to ignite.
8.3 Spilt Fuel Handling Before Ignition
Steps to take if fuel is spilled before lighting.
8.4 Volatile or High Flame Issues
Troubleshooting tips for volatile or high flames.
8.5 RC Handset Error Code Guide
Error Code 6: High Level Sensor/Pump Timeout
Addresses issues with the high-level fuel sensor and pump timeout.
Error Code 7: Low Fuel Level Timeout
Troubleshoots timeouts related to low fuel levels.
Error Code 8: High Fuel Level Timeout
Troubleshoots timeouts related to high fuel levels.
Error Code 9: Flame Ignition Timeout
Addresses ignition timeouts due to flame not reaching the thermocouple.
Error Code A: High Level Timeout After Flame
Troubleshoots timeouts related to high fuel levels after flame ignition.
Error Code B: Flame Out (Thermocouple Drop)
Explains flame outages due to thermocouple temperature drop.
Error Code C: Ignition Program Dropout
Addresses ignition program dropouts due to software issues.
Error Code D: RF Receiver Stop Code
Explains stop codes received from the RF receiver.
Error Code E: Fuel Level Sensor Failure
Issues related to fuel running out during operation.
Remote Control Functions Overview
1.1 Setting the Remote Clock
Guide to setting the clock on the remote.
1.2 Remote Device Settings
Information related to the device settings on the remote.
1.3 Advanced Remote Settings
1.3.1 Adjusting Screen Dimmer
How to adjust the screen brightness of the remote.

Table of Contents