Service; Warranty - Hoover FH50 Owner's Manual

Service

To obtain approved Hoover® service and genuine
Hoover® parts, locate the nearest Authorized
Hoover® Warranty Service Dealer (Depot) by:
• Checking the Yellow Pages under "Vacuum
Cleaners" or "Household".
• Visit our website at hoover.com (U.S. Customers)
or hoover.ca (Canadian customers).
Follow the service center link to find the service
outlet nearest you.
• For an automated referral of authorized service
outlet locations call 1-800-944-9200.
Do not send your vacuum to Hoover®, Inc.,
Company in Glenwillow for service. This will only
result in delay.
WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and
in accordance with the Owner's Manual, your HOOVER®
product is warranted against original defects in material and
workmanship for a full one year from date of purchase (the
"Warranty Period"). During the Warranty Period, Hoover® will
provide labor and parts, at no cost to you, to correct any such
defect in products purchased in the United States, U.S. Military
Exchanges and Canada.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product
to either a Hoover® Sales and Service Center or Hoover®
Authorized Warranty Service Dealer along with proof of
purchase. For an automated referral to authorized service
outlets in the U.S.A., phone: 1-800-944-9200 OR visit
Hoover® online at www.hoover.com. For additional assistance
or information concerning this Warranty or the availability
of warranty service outlets, phone the Hoover® Consumer
Response Center, Phone 1-800-944-9200, Mon-Fri 8am-
7pm EST.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover: use of the product in a
commercial operation (such as maid, janitorial and equipment
rental services), improper maintenance of the product, damage
due to misuse, acts of God, nature, vandalism or other acts
beyond the control of Hoover®, owner's acts or omissions,
use outside the country in which the product was initially
purchased and resales of the product by the original owner.
This warranty does not cover pick up, delivery, transportation
or house calls. However, if you mail your product to a Hoover®
Limited ONE Year Warranty
(Domestic Use)
If you need further assistance:
To speak with a customer service representative
call 1-800-944-9200; Mon-Fri 8am-7pm EST.
Always identify your vacuum by the complete
model number when requesting information or
ordering parts. (The model number appears on the
bottom of the vacuum.)
PLEASE DO NOT RETURN THIS PRODUCT TO
THE STORE.
Sales and Service Center for warranty service, cost of shipping
will be paid one way.
This warranty does not apply to products purchased outside the
United States, including its territories and possessions, outside
a U.S. Military Exchange and outside of Canada. This warranty
does not cover products purchased from a party that is not an
authorized retailer, dealer, or distributor of Hoover® products.
OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be assigned. This
Warranty shall be governed and construed under the laws of
the state of Ohio. The Warranty Period will not be extended by
any replacement or repair performed under this Warranty.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY
PROVIDED BY HOOVER®. ALL OTHER WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED.
IN NO EVENT WILL HOOVER BE LIABLE FOR ANY SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING
THROUGH OWNER, WHETHER BASED IN CONTRACT,
NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR
ARISING FROM ANY CAUSE WHATSOEVER. Some states do
not allow the exclusion of consequential damages, so the
above exclusion may not apply to you. This warranty gives
you specific rights; you may also have others that vary from
state to state.
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