EPOS SENNHEISER SDW 60 HS User Manual

SDW 10 HS
SDW 30 HS
SDW 60 HS
SDW 3 BS
SDW 5 BS
BTD 800 USB
IMPACT SDW 5000 Series
DECT Wireless Headset System
User Guide
1 Contents
Contents
Package contents ..............................................................................................................................................................................................................................................2
Base stations with components ...................................................................................................................................................................................................................................... 2
Headset with components ................................................................................................................................................................................................................................................... 3
Product overview ...............................................................................................................................................................................................................................................4
Overview of the base station ............................................................................................................................................................................................................................................. 4
Overview of the headset ....................................................................................................................................................................................................................................................... 5
Overview of the BTD 800 USB dongle ......................................................................................................................................................................................................................7
Overview of the LEDs ................................................................................................................................................................................................................................................................7
Connecting the base station .....................................................................................................................................................................................................................9
Connecting the base station to the mains power supply .......................................................................................................................................................................10
Pairing and charging the headset before first use ........................................................................................................................................................................................10
Connecting the base station to a fixed line phone - SDW 5 BS only .............................................................................................................................................11
Connecting the base station to a computer ...................................................................................................................................................................................................... 13
Connecting the base station to Bluetooth devices - BTD 800 USB only .................................................................................................................................14
Reconnecting/disconnecting Bluetooth ................................................................................................................................................................................................................ 16
Connecting an optional USB headset or speakerphone ........................................................................................................................................................................17
Connecting an optional busylight ...............................................................................................................................................................................................................................17
Assembling and wearing the headset SDW 10 HS ..................................................................................................................................................................18
Using the headset with the headband .....................................................................................................................................................................................................................18
Using the headset with the ear hook ....................................................................................................................................................................................................................... 19
Using the headset with the neckband ..................................................................................................................................................................................................................... 21
Detaching headband, ear hook or neckband ................................................................................................................................................................................................... 23
Adjusting and wearing the headset SDW 30 HS | SDW 60 HS ....................................................................................................................................24
Labeling the headset ..................................................................................................................................................................................................................................25
Configuring the headset system .........................................................................................................................................................................................................26
Configuring the headset system using EPOS Connect or the DIP switches ........................................................................................................................ 26
Adjusting the audio signal for desk phones using the ABC switch - SDW 5 BS only ................................................................................................... 30
Adjusting the transmission volume ........................................................................................................................................................................................................................... 30
Setting up and using the headset .......................................................................................................................................................................................................31
Adjusting the volume ...............................................................................................................................................................................................................................................................31
Muting the headset's microphone ............................................................................................................................................................................................................................. 32
Enabling/disabling voice prompts............................................................................................................................................................................................................................... 32
Verifying battery life ................................................................................................................................................................................................................................................................ 33
If you leave the DECT or Bluetooth range ........................................................................................................................................................................................................... 33
Making calls using the headset system ..........................................................................................................................................................................................34
Preparing calls - initial settings ..................................................................................................................................................................................................................................... 34
Selecting audio source - fixed line phone/ computer/ mobile phone ...................................................................................................................................... 34
Making a call .................................................................................................................................................................................................................................................................................35
Accepting/rejecting a call ................................................................................................................................................................................................................................................35
Transferring calls to connected devices................................................................................................................................................................................................................36
Ending a call ...................................................................................................................................................................................................................................................................................37
Redialing ..........................................................................................................................................................................................................................................................................................37
Putting a single active call on hold ............................................................................................................................................................................................................................37
Managing multiple calls - two calls from two audio sources ............................................................................................................................................................... 38
Setting up conference call .............................................................................................................................................................................................................................................. 40
Using the dictation mode .........................................................................................................................................................................................................................43
Listening to media using the headset .............................................................................................................................................................................................44
Using the motion sensor ...........................................................................................................................................................................................................................45
Charging the headset and storing the headset system .................................................................................................................................................... 46
Charging the headset ...........................................................................................................................................................................................................................................................46
Switching the headset system off during extended non-use ..............................................................................................................................................................47
Sharing a workplace .....................................................................................................................................................................................................................................48
Using the headset with a third party base station (DECT-GAP telephone) ........................................................................................................................... 48
Switching between DECT dongle and base station ............................................................................................................................................................. 49
Cleaning and maintaining the headset system ........................................................................................................................................................................50
Replacing the ear pads....................................................................................................................................................................................................................................................... 50
Replacing/removing the headset's rechargeable battery ........................................................................................................................................................................51
Updating the firmware of the products ....................................................................................................................................................................................................................51
If a problem occurs ... ...................................................................................................................................................................................................................................52
Specifications ................................................................................................................................................................................................................................................... 55