Table of Contents
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SDW D1 USB
DECT dongle for IMPACT 5000 Series headsets
User Guide
1
Contents
Contents
Important DECT information ...............................................................................................................................................................................2
Package contents .......................................................................................................................................................................................................3
SDW D1 USB dongle ................................................................................................................................................................................................................................................. 3
Bundles with headset, carry pouch and charging cable............................................................................................................................................................ 3
Product overview ........................................................................................................................................................................................................4
Overview of the SDW D1 USB dongle .........................................................................................................................................................................................................4
Overview of the headsets .....................................................................................................................................................................................................................................4
Overview of the LEDs .............................................................................................................................................................................................................................................. 6
Preparing dongle and headset for use ....................................................................................................................................................... 7
Charging the headset before first use .......................................................................................................................................................................................................7
Installing software ........................................................................................................................................................................................................................................................7
Connecting the dongle to a computer ......................................................................................................................................................................................................8
Pairing the headset and the dongle ............................................................................................................................................................................................................8
Assembling and wearing the headset SDW 10 HS .............................................................................................................................9
Using the headset with the headband ...................................................................................................................................................................................................... 9
Using the headset with the ear hook .......................................................................................................................................................................................................10
Using the headset with the neckband .....................................................................................................................................................................................................12
Detaching headband, ear hook or neckband ....................................................................................................................................................................................14
Adjusting and wearing the headset SDW 30 HS | SDW 60 HS ..............................................................................................15
Labeling the headset ............................................................................................................................................................................................16
Setting up and using the headset ................................................................................................................................................................ 17
Switching the headset on ...................................................................................................................................................................................................................................17
Switching the headset off ...................................................................................................................................................................................................................................17
Adjusting the volume ..............................................................................................................................................................................................................................................18
Muting the headset's microphone .............................................................................................................................................................................................................. 19
Making calls................................................................................................................................................................................................................. 20
Making / ending a call..........................................................................................................................................................................................................................................20
Handling a call ...........................................................................................................................................................................................................................................................20
Redialing* ..........................................................................................................................................................................................................................................................................21
Managing a second call - second softphone ...................................................................................................................................................................................21
Additional functions ...............................................................................................................................................................................................22
Verifying battery life ............................................................................................................................................................................................................................................... 22
Charging the headset .......................................................................................................................................................................................................................................... 22
If you leave the DECT range ........................................................................................................................................................................................................................... 23
Reconnecting the headset .............................................................................................................................................................................................................................. 23
Enabling / disabling voice prompts .......................................................................................................................................................................................................... 23
Switching between DECT dongle and base station ....................................................................................................................................................................24
Cleaning and maintaining the headset system ..................................................................................................................................25
Replacing the ear pads ....................................................................................................................................................................................................................................... 25
Replacing / removing the headset's rechargeable battery .................................................................................................................................................. 26
Updating the firmware of the products ................................................................................................................................................................................................. 26
If a problem occurs ... ............................................................................................................................................................................................ 27
Specifications .............................................................................................................................................................................................................28
SDW D1 USB
DECT dongle for IMPACT 5000 Series headsets
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Table of Contents
Related Manuals for EPOS SDW D1 USB
Summary of Contents for EPOS SDW D1 USB
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Page 1: Table Of Contents
SDW D1 USB dongle ................................................. 3 Bundles with headset, carry pouch and charging cable................................3 Product overview ........................................4 Overview of the SDW D1 USB dongle .........................................4 Overview of the headsets ..............................................4 Overview of the LEDs ................................................6 Preparing dongle and headset for use ............................... 7 Charging the headset before first use ........................................7... -
Page 2: Important Dect Information
Only use the product in environments where wireless transmission is permitted. Before putting the product into operation, please observe the respective country-specific regulations! Bundles with headset, carry pouch and charging cable SDW D1 USB SDW D1 USB – US SDW 5011 SDW 5031 (Art.no. 1000299) (Art.no. -
Page 3: Product Overview
Product overview Product overview Product overview Overview of the headset SDW 30 HS Overview of the SDW D1 USB dongle Charging contacts Link LED USB plug Speaker Battery compartment Link button Name plate Overview of the headsets Overview of the headset SDW 10 HS... -
Page 4: Overview Of The Leds
Microphone of the headset is muted To make calls: Install a softphone (VoIP Software) or ask your admin for support. www.eposaudio.com/connect SDW D1 USB DECT dongle for IMPACT 5000 Series headsets SDW D1 USB DECT dongle for IMPACT 5000 Series headsets... -
Page 5: Connecting The Dongle To A Computer
(see next chapter). The operating system detects the USB audio device “EPOS IMPACT D1” and installs the necessary drivers. pre-mounted Before assembly, remove the stickers showing where the charging pin should be inserted. -
Page 6: Using The Headset With The Ear Hook
Change wearing side – if required. Rotate the cheek spacer to increase or decrease the distance between the microphone and your mouth – if required. SDW D1 USB DECT dongle for IMPACT 5000 Series headsets SDW D1 USB DECT dongle for IMPACT 5000 Series headsets... -
Page 7: Using The Headset With The Neckband
Rotate the boomarm to snap it on the wearing style style adapter. adapter like shown. Change wearing side – if required. SDW D1 USB DECT dongle for IMPACT 5000 Series headsets SDW D1 USB DECT dongle for IMPACT 5000 Series headsets... -
Page 8: Detaching Headband, Ear Hook Or Neckband
Pull the two units apart from each other. The headset loosens and you hear a click. Remove the headset from the holder. SDW D1 USB DECT dongle for IMPACT 5000 Series headsets SDW D1 USB DECT dongle for IMPACT 5000 Series headsets... -
Page 9: Labeling The Headset
Slide the cover in the holder. SDW 10 HS: Reassemble the headset with the headband or wearing style adapter (see page 9). SDW D1 USB DECT dongle for IMPACT 5000 Series headsets SDW D1 USB DECT dongle for IMPACT 5000 Series headsets... -
Page 10: Adjusting The Volume
/ or in your computer’s audio application. *Activate the option “Automatically adjust microphone sensitivity” – if available. Softphone SDW D1 USB DECT dongle for IMPACT 5000 Series headsets SDW D1 USB DECT dongle for IMPACT 5000 Series headsets... -
Page 11: Making Calls
• Puts the call on hold (pause) “Call held” • Resumes the call “Call unheld” Rejects a call “Call rejected” SDW D1 USB DECT dongle for IMPACT 5000 Series headsets SDW D1 USB DECT dongle for IMPACT 5000 Series headsets... -
Page 12: Additional Functions
If the headset has not been used for 12 hours, it will switch off in order to conserve battery power. To switch it on again, press the headset’s hook button. *A list of accessories can be found on the product page at www.eposaudio.com. SDW D1 USB DECT dongle for IMPACT 5000 Series headsets SDW D1 USB... -
Page 13: Switching Between Dect Dongle And Base Station
Clean the charging contacts of the headset and the charging cable from time to time using e.g. a cotton swab. Switching from the dongle to the base station Replacing the ear pads For hygienic reasons, you should replace the ear pads from time to time. Spare ear pads are available from your EPOS partner. SDW 10 HS... -
Page 14: Replacing / Removing The Headset's Rechargeable Battery
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local EPOS partner for assistance. To find an EPOS partner in your country, search at www.eposaudio.com. SDW D1 USB... -
Page 15: Specifications
Specifications Specifications Specifications DECT dongle SDW D1 USB Dimensions (W x H x D) 20.5 x 23 x 8.5 mm / 0.81 x 0.91 x 0.33 in Weight 5 g / 0.18 oz DECT frequency range European Union: 1880 – 1900 MHz United States: 1920 –...
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