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HP Manuals
Laptop
14T-BS000
Maintenance and service manual
HP 14T-BS000 Maintenance And Service Manual
14/14g/14q/14t series
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Contents
Table of Contents
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Table of Contents
Table of Contents
1 Product Description
2 Getting to Know Your Computer
Right Side
Left Side
Display
Keyboard Area
Touchpad
Lights
Button
Special Keys
Action Keys
Bottom
Labels
3 Illustrated Parts Catalog
Computer Major Components
Display Assembly Subcomponents
Mass Storage Devices
Cables
Miscellaneous Parts
4 Removal and Replacement Procedures Preliminary Requirements
Tools Required
Service Considerations
Plastic Parts
Cables and Connectors
Drive Handling
Grounding Guidelines
Electrostatic Discharge Damage
Packaging and Transporting Guidelines
Workstation Guidelines
5 Removal and Replacement Procedures for Customer Self-Repair Parts
Component Replacement Procedures
Battery
Optical Drive
6 Removal and Replacement Procedures for Authorized Service Provider Parts
Component Replacement Procedures
Display Subcomponents (Bezel, Panel, Camera)
Bottom Cover
WLAN Module
Memory Module
Hard Drive
M.2 Solid-State Drive Adapter Bracket
Solid-State Drive (SSD)
Fan
Touchpad Button Board
Heat Sink Assembly
Speakers
USB Board
System Board
RTC Battery
Display Assembly
Power Connector Cable
Power Button Board
Top Cover/Keyboard
7 Using Setup Utility (BIOS)
Starting Setup Utility (BIOS)
Updating Setup Utility (BIOS)
Determining the BIOS Version
Downloading a BIOS Update
8 Backing Up, Restoring, and Recovering
Creating Recovery Media and Backups
Creating HP Recovery Media (Select Products Only)
Using Windows Tools
Restore and Recovery
Recovering Using HP Recovery Manager
What You Need to Know before You Get Started
Using the HP Recovery Partition (Select Products Only)
Using HP Recovery Media to Recover
Changing the Computer Boot Order
Removing the HP Recovery Partition (Select Products Only)
9 Using HP PC Hardware Diagnostics (UEFI)
Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device
10 Specifications
Computer Specifications
35.6-CM (14.0-In) Display Specifications
Hard Drive Specifications
M.2 Solid-State Drive Specifications
DVD±RW Supermulti DL Drive Specifications
11 Power Cord Set Requirements
Requirements for All Countries
Requirements for Specific Countries and Regions
12 Recycling
Index
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Computer Major Components
2
Memory Module
3
Hard Drive
4
M.2 Solid-State Drive Adapter Bracket
5
Solid-State Drive (Ssd)
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HP 14 Laptop PC (Intel)
HP 14g Laptop PC
HP 14q Laptop PC
Maintenance and Service Guide
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Summarization of Contents
Product Description
Product Name
Details the various HP Laptop PC models covered by this guide.
Processor Specifications
Lists the Intel Core and Pentium/Celeron processors available in the laptops.
Graphics Options
Details the integrated and discrete graphics adapters used in the systems.
Display Panel Options
Describes the different panel types, resolutions, and treatments for the display.
Memory Configurations
Outlines memory module slots and supported RAM capacities.
Hard Drive Options
Specifies supported SATA and M.2 SSD storage devices and capacities.
Optical Drive Options
Details the DVD+/-RW drive and its features.
Camera and Microphone
Describes the integrated camera and microphone functionalities.
Audio System
Details the audio output capabilities, including speakers.
Ethernet Connectivity
Specifies the network interface card (NIC) details.
Wireless Network Options
Lists supported wireless LAN formats and adapters.
External Media Card Reader
Details the HP Multi-Format Digital Media Reader.
Internal Card Slots
Describes the M.2 slots for SSD and WLAN.
System Ports
Lists and describes the available ports like VGA, HDMI, USB, and RJ-45.
Keyboard and Pointing Devices
Details the keyboard layout, touchpad, and gestures.
Power Adapters and Batteries
Specifies AC adapter wattages and battery types.
Security Features
Covers security options like Kensington lock and fTPM.
Operating System Options
Lists the preinstalled operating systems and regional variants.
Serviceability
Indicates which parts are user-replaceable.
Getting to Know Your Computer
Right Side Components
Identifies and describes components located on the right side of the computer.
Left Side Components
Identifies and describes components located on the left side of the computer.
Display Overview
Details the computer's display, including cameras and microphones.
Keyboard Area
Describes the keyboard layout and the touchpad functionality.
Indicator Lights
Explains the meaning of various indicator lights like Caps Lock and Mute.
Power Button Functionality
Details the operation of the computer's power button.
Special Keys Identification
Identifies special keys on the keyboard like Esc, Fn, and Windows keys.
Action Key Functions
Explains the functions performed by action keys when used with Fn.
Bottom View Components
Identifies components located on the bottom of the computer, including battery and vents.
Computer Labels
Explains the information provided by various labels on the computer.
Illustrated Parts Catalog
Computer Major Components
Illustrates and lists the main internal components of the computer.
Display Assembly Subcomponents
Details the parts that make up the display assembly, like bezel and panel.
Mass Storage Devices
Illustrates and lists hard drives, SSDs, and eMMC modules.
Cables
Illustrates and lists various internal cables and their part numbers.
Miscellaneous Parts
Lists other components like AC adapters, power cords, and rubber feet.
Removal and Replacement Procedures Preliminary Requirements
Tools Required for Service
Lists the necessary tools for performing component removal and replacement.
Service Considerations
Provides important notes on handling parts during disassembly and reassembly.
Drive Handling Precautions
Offers guidelines for safely handling fragile drive components.
Grounding Guidelines for ESD Protection
Explains electrostatic discharge (ESD) and how to prevent damage.
Packaging and Transporting Guidelines
Provides instructions for safely packaging and transporting computer equipment.
Workstation Grounding Guidelines
Details best practices for setting up a static-free workstation.
Equipment Guidelines for Grounding
Lists recommended grounding equipment to prevent electrostatic damage.
Removal and Replacement Procedures for Customer Self-Repair Parts
Component Replacement Procedures Overview
Introduces the procedures for replacing customer self-repairable parts.
Battery Removal and Replacement
Step-by-step guide to removing and replacing the computer's battery.
Optical Drive Removal and Replacement
Instructions for removing and replacing the optical drive.
Removal and Replacement Procedures for Authorized Service Provider Parts
Component Replacement Procedures Overview
General notes on replacing parts for authorized service providers.
Display Subcomponents (Bezel, Panel, Camera)
Procedures for removing display bezel, panel, and camera module.
Bottom Cover Removal
Step-by-step guide to removing the bottom cover of the computer.
WLAN Module Removal
Instructions for removing and replacing the wireless LAN module.
Memory Module Removal
Guide on how to remove and replace RAM modules.
Hard Drive Removal
Steps for removing and replacing the computer's hard drive.
M.2 Solid-State Drive Adapter Bracket Removal
Procedure for removing the M.2 SSD adapter bracket.
Solid-State Drive (SSD) Removal
Instructions for removing and replacing the M.2 Solid-State Drive.
Fan Removal
Guide on how to remove the computer's cooling fan.
TouchPad Button Board Removal
Steps to remove and replace the TouchPad button board.
Heat Sink Assembly Removal
Procedure for removing the heat sink assembly for cooling.
Speaker Removal
Instructions for removing the computer's speakers.
USB Board Removal
Guide on how to remove and replace the USB board.
System Board Removal
Steps for removing and replacing the main system board.
RTC Battery Removal
Procedure for removing and replacing the Real-Time Clock battery.
Display Assembly Removal
Instructions for removing the entire display assembly from the computer.
Power Connector Cable Removal
Guide on how to remove and replace the power connector cable.
Power Button Board Removal
Steps to remove and replace the power button board.
Top Cover/Keyboard Removal
Procedure for removing the top cover and keyboard assembly.
Using Setup Utility (BIOS)
Starting Setup Utility (BIOS)
Instructions on how to enter the computer's BIOS setup utility.
Updating Setup Utility (BIOS)
Information on how to find and install BIOS updates from HP.
Determining the BIOS Version
Methods to check the current BIOS version installed on the computer.
Downloading a BIOS Update
Steps to download the latest BIOS update from the HP website.
Backing Up, Restoring, and Recovering
Creating Recovery Media and Backups
Methods for creating system recovery media and data backups.
Creating HP Recovery Media
Detailed steps for creating HP recovery media for system restoration.
Using Windows Tools for Recovery
Utilizing Windows built-in tools for system restore and backups.
Restore and Recovery Options
Overview of system recovery methods available.
Recovering Using HP Recovery Manager
Instructions on using HP Recovery Manager for system recovery.
What to Know Before Recovery
Important preliminary information before starting a recovery process.
Using the HP Recovery Partition
Performing system recovery using the recovery partition on the hard drive.
Changing the Computer Boot Order
How to modify the boot order to start from recovery media.
Removing the HP Recovery Partition
Steps to remove the recovery partition to free up disk space.
Power Cord Set Requirements
Requirements for All Countries
General specifications for power cord sets applicable globally.
Requirements for Specific Countries and Regions
Country-specific requirements and certifications for power cords.
Recycling
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