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HP 14 Notebook PC Maintenance And Service Manual
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HP 14 Notebook PC Maintenance And Service Manual

HP 14 Notebook PC Maintenance And Service Manual

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HP 14 Notebook PC (model number 14t-
y0XX)
Maintenance and Service Guide

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Summary of Contents for HP 14 Notebook PC

  • Page 1 HP 14 Notebook PC (model number 14t- y0XX) Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts,"...
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...
  • Page 7 Table of contents 1 Product description ............................1 2 External component identification ......................... 3 Display ................................... 3 Buttons and speakers ............................4 Keys ..................................5 Lights ..................................6 TouchPad ................................7 Left side ................................. 8 Right side ................................9 Bottom ................................. 10 Labels ...................................
  • Page 8 Downloading a BIOS update ......................70 8 Using HP PC Hardware Diagnostics (UEFI) ...................... 71 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............71 9 Backing up, restoring, and recovering ......................72 Creating recovery media and backups (select models only) ................72 Creating HP Recovery media (select models only) ................
  • Page 9 10 Specifications ............................76 Computer specifications ............................76 Display specifications ............................77 Hard drive specifications ............................. 78 DVD±RW SuperMulti Double-Layer Combination Drive specifications .............. 79 11 Power cord set requirements ........................80 Requirements for all countries ........................... 80 Requirements for specific countries and regions ....................81 12 Recycling ..............................
  • Page 11 9.5 mm tray load, fixed, serial ATA Zero power optical drive Audio and video HD Audio Dual speakers HP Webcam (VGA camera, fixed (no tilt) with activity LED; 640×480 by 24 frames per second Single digital microphone Ethernet Integrated 10/100 NIC Wireless...
  • Page 12 Category Description Ports (continued) Combination audio-out (stereo headphone)/audio-in (mono microphone) RJ-45 (Ethernet) USB 3.0 (2 ports), USB 2.0 (1 port) HDMI version 1.4 output supporting 1920×1080 @ 60 Hz USB 2.0 port (right side) USB 3.0 ports (2, left side) Keyboard/ pointing Full-size black textured island-style, with black keyboard frame devices...
  • Page 13 External component identification Display Item Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. NOTE: To set up a WLAN and connect to the Internet, you need a broadband modem (either DSL or cable) (purchased separately), high-speed internet service purchased from an Internet service provider, and a wireless router (purchased separately).
  • Page 14 Buttons and speakers Item Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 15 Keys Item Component Description Reveals system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the key. Windows key Returns you to the Start screen from an open app or the Windows desktop.
  • Page 16 Lights Item Component Description Caps lock light On: Caps lock is on, which switches the keys to all capital letters. ● Mute light Amber: Computer sound is off. ● Off: Computer sound is on. Wireless light On: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on.
  • Page 17 TouchPad Item Component Description TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.
  • Page 18 Left side Item Component Description Power connector Connects an AC adapter. ● AC adapter adapter/battery light White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power.
  • Page 19 ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Audio-out (headphone) / Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.
  • Page 20 Bottom Item Component Description Battery lock latch Unlocks the battery. Battery bay Holds the battery. Battery release latch Release the battery from the battery bay, after the battery lock latch has been released. Vents (8) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 21 Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be located in one of 3 places depending on your computer model: Affixed to the bottom of the computer, located in the battery bay, or under the service door.
  • Page 22 Component Model number (select models only) Revision number ● Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. Chapter 2 External component identification...
  • Page 23 Illustrated parts catalog Computer major components NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Labels on page 11 for details. Computer major components...
  • Page 24 Item Component Spare part number Display assembly (14.0-in, BrightView (1366×768), high definition (HD), white light emitting diode (WLED), flat (3.6 mm), SVA, 16:9 Ultra Wide Aspect Ratio, single channel low-voltage differential signalling (LVDS) support, typical brightness: 200 nits) NOTE: The display assembly is spared at the subcomponent level only. Keyboard (includes keyboard cable): For use in Canada 785871-DB1...
  • Page 25 Item Component Spare part number For use in Latin America 785871-161 For use in United States 785871-001 Top cover (includes TouchPad and cable): 785295-001 Power button board (includes cable) 785287-001 TouchPad button board (includes cable) 734418-001 Power connector bracket (included in the power connector cable spare part kit, spare part number 732067-001) Power connector cable (includes bracket): 732067-001 System board (equipped with an Intel Celeron N2840 2.16-GHz (turbo up to 2.25-GHz) processor (1333-MHz FSB, 2.0-MB...
  • Page 26 Item Component Spare part number Realtek RT8723BE 802.11bgn 1×1 WiFi + Bluetooth 4.0 Combo Adapter 753077-001 Realtek RTL8188EE 802.11 bgn WiFi Combo Adapter 709848-001 (22) Service cover (includes 2 captive Phillips screws, secured by C-rings) 785288-001 Chapter 3 Illustrated parts catalog...
  • Page 27 Display assembly subcomponents Item Component Spare part number Display bezel (includes double-sided adhesive) 785285-001 Display panel (14.0-in, BrightView (1366×768), high definition (HD), white light emitting 785289-001 diode (WLED), flat (3.6 mm), SVA, 16:9 Ultra Wide Aspect Ratio, single channel low-voltage differential signalling (LVDS) support, typical brightness: 200 nits) Webcamera/microphone module (includes double-sided adhesive) 776787-001...
  • Page 28 Hard drive screws (not illustrated) DVD+/-RW DL SuperMulti Drive (includes bezel, bracket, and screws) 785286-001 Miscellaneous parts Component Spare part number 45-W HP Smart AC adapter (non-PFC, RC, 3-wire, 4.5-mm) 741727-001 Power cord (3-pin, black, 1.83 m): 755530-001 Screw Kit 785291-001...
  • Page 29 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 30 Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
  • Page 31 Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
  • Page 32 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 33 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
  • Page 34 Removal and replacement procedures for Customer Self-Repair parts This chapter provides removal and replacement procedures for Customer Self-Repair parts. NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location.
  • Page 35 Battery Description Spare part number 4-cell, 41-WHr, 2.8-AHr, Li-ion battery 752237-001 3-cell, 31-WHr, 2.8-AHr, Li-ion battery 776906-001 Before disassembling the computer, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 36 Service cover Description Spare part number Service cover (includes 2 captive Phillips screws, secured by C-rings) 785288-001 Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 37 Memory module Description Spare part number 4-GB memory module (PC3, 12800, 1600-MHz) 691740-001 2-GB memory module (PC3, 12800, 1600-MHz) 691739-001 NOTE: Before adding a memory module, make sure the computer has the most recent BIOS version, and update the BIOS if needed. Before removing a memory module, follow these steps: Turn off the computer.
  • Page 38 WLAN module Description Spare part number Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter 753077-001 Realtek RTL8188EE 802.11 bgn Wi-Fi adapter 709848-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 39 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna is not connected to the terminal on the WLAN module, a protective sleeve should be installed on the antenna connector, as shown in the following illustration. Reverse this procedure to install the WLAN module.
  • Page 40 Optical drive Description Spare part number DVD±R/RW Double-Layer SuperMulti Drive (includes bezel, bracket, and screws)) 804185-001 Before removing the optical drive, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 41 Insert a straightened paper clip (1) or similar thin tool into the release hole and release the optical drive tray. Press on the optical drive bezel tab (2) until the right side of the bezel (3) releases from the optical drive.
  • Page 42 Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number For use in Canada 785871-DH1 For use in Latin America 785871-161 For use in United States 785871-001 Before removing the keyboard, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 43 Insert a keyboard tool or similar thin tool into the left screw hole, and then press on the back of the keyboard until the keyboard disengages from the computer. Position the computer right-side up with the front toward you. Press the rear edge of the keyboard (1) forward to release the keyboard clips. Lift the rear edge of the keyboard (2) until it rests at an angle.
  • Page 44 Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is connecected, and then disconnect the keyboard cable (3) from the system board. Remove the keyboard (4). Reverse this procedure to install the keyboard. Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...
  • Page 45 Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 46 Remove the display bezel (6). The display bezel is available using spare part number 785285-001. Remove the four Phillips M2.0×2.5 screws (1) that secure the display panel to the display enclosure. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 47 Swing the top edge of the display panel (2) forward until it rests on the keyboard. Release the adhesive support strip (1) that secures the display panel cable to the display panel. Disconnect the display panel cable (2) from the connector on the display panel. Component replacement procedures...
  • Page 48 Remove the display panel (3). Reverse this procedure to replace the display panel and display bezel. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 49 Top cover Description Spare part number Top cover (includes the TouchPad and cable) 785295-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the top cover, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer.
  • Page 50 Turn the computer right side up with the front toward you. Open the computer. Release the ZIF connector (1) to which the power button board cable is attached, and then disconnect the power button board cable from the system board. Release the ZIF connector (2) to which the TouchPad cable is attached, and then disconnect the TouchPad cable from the system board.
  • Page 51 Remove the three Phillips M2.5×4.1 screws that secure the top cover to the base enclosure. Lift the rear corners of the top cover (1) until the top cover rests at an angle. Component replacement procedures...
  • Page 52 Remove the top cover (2). Reverse this procedure to install the top cover. Power button board Description Spare part number Power button board (includes cable) 785287-001 Before removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 53 Remove the power button board (2) and cable. Reverse this procedure to install the power button board. Component replacement procedures...
  • Page 54 TouchPad button board Description Spare part number TouchPad button board (includes cable) 734418-001 Before removing the TouchPad button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 55 Remove the TouchPad button board (4). Reverse this procedure to install the TouchPad button board. Audio/USB board Description Spare part number Audio/USB board (includes audio jack, USB port, and cable) 734417-001 Before removing the audio/USB board, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer.
  • Page 56 Release the ZIF connector (1) to which the audio/USB board cable is attached, and then disconnect the audio/USB board cable from the system board. Remove the Phillips PM2.5×3.7 screw (2) that secures the audio/USB board to the base enclosure. Remove the audio/USB board (3). Reverse this procedure to install the audio/USB board.
  • Page 57 Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector cable, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 740706-001. Description Spare part number 500-GB, 5400-rpm, 7.0-mm 669299-005 Before removing the hard drive, follow these steps:...
  • Page 58 Slide the hard drive (2) up and to the right at an angle as far as the hard drive connector cable allows. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 59 Disconnect the hard drive connector cable from the hard drive. Remove the hard drive. If it is necessary to disassemble the hard drive: Remove the four Phillips M3.0×3.5 screws (1) that secure the hard drive bracket to the hard drive. Remove the hard drive bracket (2) from the hard drive.
  • Page 60 Reverse this procedure to reassemble and install the hard drive. System board NOTE: The system board spare part kit includes an Intel Celeron N2840 2.16-GHz (turbo up to 2.25-GHz) processor (1333-MHz FSB, 2.0-MB L2 cache, dual core, SDP, 4.5 W), a UMA graphics subsystem, and replacement thermal material.
  • Page 61 Disconnect the speaker cable (2) from the system board. Remove the Phillips PM2.5×4.7 screw (1) that secures the power connector bracket to the base enclosure. Remove the power connector bracket (2). Remove the two Phillips M2.5×4.7 screws (1) that secure the system board to the base enclosure. Lift the right side of the system board (2) until it rests at an angle.
  • Page 62 Release the power connector (3) from the retention molding built into the base enclosure. Remove the system board (4) by sliding it up and to the right at an angle. Remove the hard drive connector cable: Reverse this procedure to install the system board. Hard drive connector cable NOTE: The hard drive connector cable is included in the Hard Drive Hardware Kit, spare part number...
  • Page 63 Hard drive (see Hard drive on page System board (see System board on page Remove the hard drive connector cable: Turn the system board upside down with the front toward you. Disconnect the hard drive connector cable (1) from the system board. Remove the hard drive connector cable (2).
  • Page 64 RTC battery Description Spare part number RTC battery 697917-001 Before removing the RTC battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 65 Remove the RTC battery (2). Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the “+” sign faces up. Component replacement procedures...
  • Page 66 Description Spare part number Fan (includes cable) 800521-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
  • Page 67 Remove the fan (3). Reverse this procedure to install the fan. Component replacement procedures...
  • Page 68 Heat sink Description Spare part number Heat sink (includes replacement thermal material) 749040-001 Before removing the heat sink, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 69 Remove the heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it. The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed.
  • Page 70 Power connector cable Description Spare part number Power connector cable (includes bracket) 732067-001 Before removing the power connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 71 Speakers Description Spare part number Speakers (include cable) 734422-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 72 Remove the speakers (2). Reverse this procedure to install the speakers. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 73 Display assembly Before removing the display assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer.
  • Page 74 Remove the display assembly (2). NOTE: If it is necessary to replace any display assembly internal subcomponents, see Display panel on page 35 for display bezel and display panel removal instructions. If it is necessary to replace the webcamera/microphone module: Disconnect the webcamera/microphone module cable (1) from the webcamera/microphone module.
  • Page 75 Detach the webcamera/microphone module (2) from the display enclosure. (The webcamera/ microphone module is attached to the display enclosure with double-sided adhesive.) The webcamera/microphone module is available using spare part number 776787-001. If it is necessary to replace the display hinges: Remove the two Phillips PM2.3×3.1 broad head screws (1) and the two Phillips PM2.0×3.0 screws (2) that secure the display hinges to the display enclosure.
  • Page 76 Remove the display hinges (3). The display hinges are available using spare part number 734408-001. If it is necessary to replace the display panel cable: Disconnect the webcamera/microphone module cable (1) from the webcamera/microphone module. (The webcamera/microphone module cable is part of the display panel cable.) Release the display panel cable from the clips (2) and routing channel built into the display enclosure.
  • Page 77 Remove the display panel cable (3). The display panel cable is available using spare part number 734407-001. If it is necessary to replace the wireless antenna cables and transceivers: Release the wireless antenna transceiver (1) from the display enclosure. (The wireless antenna transceiver is attached to the display enclosure with double-sided adhesive.) Release the wireless antenna cable from the clips (2) built into the display enclosure.
  • Page 78 Remove the wireless antenna cable and transceiver (3). The wireless antenna is available using spare part number 788630-001. Reverse this procedure to install the display assembly subcomponents. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 79 Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 80 If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or – From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar.
  • Page 81 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 82 Use HP Recovery Manager after you successfully set up the computer, to create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
  • Page 83 Applications Reinstall, and then follow the on-screen instructions. ● On select models, if you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications.
  • Page 84 (select models only) on page ● On select models, if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see...
  • Page 85 Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.
  • Page 86 10 Specifications Computer specifications Metric U.S. Dimensions: Width 34.70 cm 13.67 in Depth ≤ 23.90 cm ≤ 9.42 in Height ≤ 2.30 cm ≤ .91 in Weight: For TouchSmart computer models with Intel processors 2.10 kg 4.61 lbs For computer models with flat display panels and Intel 2.03 kg 4.48 lbs processors...
  • Page 87 Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Display specifications Metric U.S. Dimensions Width 32.4 cm 12.8 in...
  • Page 88 Hard drive specifications 1 TB* 500 GB* Dimensions Height 9.5 mm 7 mm Width 70 mm 70 mm Weight 107 g max 107 g max Interface type SATA SATA Transfer rate 300 MB/sec 300 MB/sec Security ATA security ATA security Seek times (typical read, including setting) Single track 1.5 ms...
  • Page 89 DVD±RW SuperMulti Double-Layer Combination Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM Random access time...
  • Page 90 11 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 91 Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 92 Country/region Accredited agency Applicable note number The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.
  • Page 93 Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...
  • Page 94 12 removal 66 spare part number 17 bottom components 10 spare part number 17, 67 HP PC Hardware Diagnostics (UEFI) button components 4 display specifications 77 downloading 71 buttons DVD±R/RW Double-Layer SuperMulti HP Recovery Manager...
  • Page 95 6 system 74 power connector 8 hard drive 9 USB flash drive 75 power connector cable mute 6 using HP Recovery media 73 removal 60 network 8 recovery media spare part number 15, 60 power 9 creating 72...
  • Page 96 USB 3.0 ports 8 Screw Kit, spare part number 18 security cable slot 8 vents 8 security, product description 2 video, product description 1 serial number 11 serial number, computer 11 service cover webcam removal 26 location 3 spare part number 16, 26 webcam light 3 service labels, locating 11 webcamera/microphone module...

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