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User and installer
handbook
Tapworks Water Softeners models
NSC9PRO, NSC11PRO and NSC14PRO
with EasyFit all-in-one kit
For technical support call Tapworks Water Softeners: 01494 480 621
Please retain this handbook for future reference.
www.tapworks.co.uk
Performance and reliability you can trust
Part no.: 300535

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Summarization of Contents

Installation of Your Water Softener
Specification
Details maximum water temperature, daytime pressure, minimum system flow, and maximum system flow.
Pressure
Discusses night time pressure variations and the need for a pressure reducing valve.
Gravity Fed Plumbing Systems
Recommendations for low flow rates in gravity fed systems.
Unvented or Combination Boilers
Confirms compatibility with these boiler types.
Electrical Requirements
Specifies the need for a 240V, 50Hz supply and the use of the supplied transformer.
Hard Water Tap
Recommendations for fitting a separate hard water tap.
Central Heating Systems
Advises using a corrosion inhibitor for central heating systems.
Recommendation for Siting the Water Softener
Provides guidance on optimal placement and space for servicing.
Lead Pipework
Advises consulting water authority regarding lead pipework.
Drain Hose
Details maximum run length, height, and air gap requirements for the drain hose.
Overflow
Instructions for routing the overflow hose to an external visible point.
Inlet/Outlet Hoses
References installation guide and specifies hose connections.
Fitting the Softener
Provides general recommendations for fitting the unit.
Connecting the Water Softener to Home Plumbing
Plumbing
Instructions on turning off water supply and notes on the non-return valve.
Fitting the Hoses to the Bypass and Plumbing
Details on connecting push-fit hoses to the bypass securely.
Fitting the Bypass to the Water Softener
Guidance on attaching the bypass unit to the softener.
Connect Hoses to the Plumbing
Instructions for connecting hoses to the main plumbing system.
Fitting Drain and Overflow Hoses
Drain Outlet/Overflow Connection
Instructions for connecting drain and overflow outlets.
Fitting the Overflow Hose
Steps for attaching the overflow hose and grommet.
Fitting the Drain Hose
Guidance on connecting the drain hose, ensuring no kinks.
Connecting to Electrics
Electrical Installation
Details on connecting the transformer and checking wiring.
Programming the Water Softener
Program the Softener
Initial setup sequence after power on.
Set Water Hardness Number
Instructions for setting the water hardness level.
Set Present Time of Day
How to set the current time on the controller.
Programming the Water Softener (Continued)
Set Recharge (Regeneration) Start Time
Setting the preferred time for automatic regeneration cycles.
Extra Recharge
Guidance on initiating manual recharges.
Finishing Installation
Notes to the Installer - Before You Leave
Checklist for the installer before leaving the site.
Common Installation Faults
Lists common issues to check for after installation.
Controller Features
Salt Monitor System
How to set and use the salt level indicator.
User Information
After Installation
Advice for the user after the softener has been installed.
Testing Your Water
How to test the water hardness using the supplied kit.
Warranty Certificate
Information on registering the product for warranty.
Help Line
Contact number for technical support.
The Use of Softened Water
Benefits and considerations of using softened water.
User Information (Continued)
How Your Water Softener Works
Explanation of the resin bead process and automatic cleaning.
Topping Up With Tablet Salt
Instructions on refilling the salt cabinet and salt types.
Salt Usage
Information on efficient salt usage and proportional brining.
Holidays
Recommendation to bypass the softener during long absences.
Cleaning
Advice on cleaning the unit safely.
Building a History
How the softener adapts its recharge logic over time.
Large Influxes of Guests
How increased water usage affects recharge frequency.
Power Cuts
Effects of power interruptions on the softener's memory and operation.
Re-Setting the Time
Instructions for resetting the time after a power interruption.
Should an Error Code Appear
Troubleshooting steps for error codes.
Warranty Terms and Conditions
General Information
Overview of warranty coverage and exclusions.
The Guarantee Does Not Cover
Specific conditions and damages not covered by the warranty.
Data Protection Information
Policy on customer data usage and communication.
Contacts and Warranty Registration
Total Softener Care
Details of the authorised service partner.
Tapworks Water Softeners
Contact information for the manufacturer.
Warranty Registration
Information on how to register for the free 2-year warranty.
To Receive Your 2 Year Free Warranty
Instructions and methods to register for the extended warranty.

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