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User and installer
handbook
Tapworks Water Softeners models
NSC9PRO, NSC11PRO and NSC14PRO
with EasyFit all-in-one kit
For technical support call Tapworks Water Softeners: 01494 480 621
Please retain this handbook for future reference.
www.tapworks.co.uk
Performance and reliability you can trust
Part no.: 300535

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Summarization of Contents

Installation of Your Water Softener
Water Softener Specifications
Key technical specifications for the water softener operation, including temperature and flow rates.
Plumbing System Considerations
Guidance on pressure, gravity fed systems, unvented boilers, and lead pipework.
Electrical and Siting Requirements
Details on electrical supply, transformer, and recommendations for softener placement.
Drain and Overflow Hose Installation
Instructions for correctly fitting the drain and overflow hoses.
Water Softener Plumbing Connections
Connecting the Water Softener
Steps for connecting the softener to the home's plumbing and bypass.
All-in-One Bypass Operation
Fitting Drain and Overflow Hoses
Detailed instructions for connecting drain and overflow hoses.
Programming the Water Softener
Setting Present Time
Instructions on how to set the current time of day on the softener's display.
Setting Water Hardness
Guide on setting the water hardness level for optimal softening.
Setting Recharge Time
How to configure the automatic recharge (regeneration) start time.
Initiating Recharge
Procedures for manual recharge and 'Recharge Tonight' function.
Finishing Installation
Installer Notes Before Leaving
Key checks and actions for installers before handover to the owner.
Controller Features
Salt Monitor System Setup
Guide to setting the salt level indicator for timely refilling.
User Information
Using Softened Water
Benefits and advice on using softened water for household tasks.
Testing Your Water
How to test the water hardness using the provided kit.
How Your Water Softener Works
Topping Up with Tablet Salt
Essential instructions on refilling the softener with tablet salt.
Salt Usage and Holidays
Advice on salt efficiency, usage patterns, and bypassing during absence.
Power Cuts and Time Reset
Guidance on handling power interruptions and resetting the time.
Problem Solving
Troubleshooting Common Issues
Checklist for resolving issues like excessive salt usage or water levels.
Electronic Faceplate Issues
Steps to diagnose and fix problems with the control panel display.
Warranty Terms and Conditions
General Warranty Information
Details on the warranty coverage, exclusions, and service conditions.
Data Protection Notice
Information on how customer data is used and protected.
Contacts and Support
Service Partner Information
Contact details for Total Softener Care, the authorised service partner.
Tapworks Support and Warranty
Contact information for Tapworks and warranty registration guidance.

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