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03/10 Rev. 5.04-04
Service Mechanics
General Notes................................................ 3
Safety Instructions...................................... 3
Special key combinations........................... 4
Serial numbers ........................................... 4
Factory settings .......................................... 5
Service data ............................................... 5
Housing.......................................................... 6
Important instructions ................................. 6
Overview of housing parts.......................... 6
Front hood .................................................. 6
Rear hood .................................................. 7
Left front housing........................................ 8
Right front housing ..................................... 9
Right lower housing.................................... 9
Cutter cover................................................ 9
Plug cover .................................................. 9
Material unwinder......................................... 10
Servicing the unwinder ............................. 10
Tension arm ............................................. 12
Bearing bushes ........................................ 12
Ribbon transport unit.................................... 13
Important notes ........................................ 13
Setting the ribbon zero line ...................... 27
Setting the braking torque ........................ 27
Ribbon core brake .................................... 30
Ribbon guide ............................................ 30
Ribbon transport roller.............................. 31
Ribbon end sensor ................................... 32
SERVICE MANUAL
64-xx - 64-xx Dispenser
Feed unit.......................................................35
Construction of the feed unit .....................35
Feed rollers ...............................................35
Contact roller unit......................................37
Material guide ...........................................38
Material end sensor ..................................39
Punch sensor ............................................40
Printhead ......................................................41
Overview printhead settings......................42
Replacing the printhead ............................43
Printhead adjustment....................................44
Setting the head aperture .........................44
Print head lift mechanic ................................49
Print head sensor......................................49
Print head motor .......................................50
Contact pressure lever..............................50
Connections and electrics ............................51
Important instructions................................51
Power Supply............................................52
Motor / Sensor Cable harness ..................54
Cover switch .............................................58
Overview of the sensors ...............................59
Boards (Gen. 2) ............................................60
CPU board ................................................60
Motor driver board.....................................62
Operating panel ........................................63
Boards (Gen. 3) ............................................64
Operation panel ........................................64
CPU board ................................................65
Motor output stage boards ........................67
I/O board ...................................................69
Centronics board.......................................70
USI board..................................................71
Service Mechanics

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Summarization of Contents

General Notes
Safety Instructions
Essential safety warnings and precautions for operating the printer.
Special Key Combinations
Describes special key combinations used to access service functions.
Serial Numbers
Information on how to identify serial numbers and their significance.
Factory Settings
Explains how to restore factory default parameter settings.
Service Data
Details on accessing and updating printer service data counters.
Housing
Important Instructions
Guidelines for authorized personnel before opening the printer housing.
Overview of Housing Parts
Identifies the main components of the printer's housing assembly.
Front Hood
Instructions for disassembling and assembling the front hood.
Rear Hood
Steps for removing and reattaching the rear hood of the printer.
Left Front Housing
Procedures for disassembling and assembling the left front housing.
Right Front Housing
Instructions for removing and reassembling the right front housing.
Right Lower Housing
Steps for disassembling and assembling the right lower housing.
Cutter Cover
Procedure for removing and reattaching the cutter cover.
Plug Cover
Steps for removing and reattaching the plug cover.
Material Unwinder
Servicing the Unwinder
Instructions for servicing the material unwinder mechanism.
Adjusting the Unwinder Brake Torque
Procedure for setting the correct brake torque for the unwinder.
Tension Arm
Details on design changes and disassembly/assembly of the tension arm.
Bearing Bushes
Instructions for removing and replacing bearing bushes.
Ribbon Transport Unit
Important Notes
Key information regarding the ribbon transport unit components.
Components
Lists the constituent parts of the ribbon transport unit.
Design Changes
Outlines design changes and retrofitting options for the ribbon transport unit.
Ribbon Unwinding Mandrel (Type 1)
Tools
Lists the necessary tools for working with the type 1 unwinding mandrel.
Preparation for Dismantling
Steps required before dismantling the ribbon unwinding mandrel.
Disassembling
Detailed steps for disassembling the ribbon unwinding mandrel.
Assembly
Detailed steps for reassembling the ribbon unwinding mandrel.
Ribbon Unwinding Mandrel (Type 2)
Tools
Lists the necessary tools for working with the type 2 unwinding mandrel.
Preparation for Disassembling
Steps required before dismantling the type 2 ribbon unwinding mandrel.
Disassembly
Detailed steps for disassembling the type 2 ribbon unwinding mandrel.
Assembly
Detailed steps for reassembling the type 2 ribbon unwinding mandrel.
Ribbon Unwinding Mandrel (Type 3)
Tools
Lists the necessary tools for working with the type 3 unwinding mandrel.
Preparation for Disassembling
Steps required before dismantling the type 3 ribbon unwinding mandrel.
Disassembly
Detailed steps for disassembling the type 3 ribbon unwinding mandrel.
Assembly
Detailed steps for reassembling the type 3 ribbon unwinding mandrel.
Ribbon Rewinding Mandrel (Type 1)
Tools
Lists the necessary tools for working with the type 1 rewinding mandrel.
Preparation for Disassembling
Steps required before dismantling the type 1 ribbon rewinding mandrel.
Assembly
Detailed steps for reassembling the type 1 ribbon rewinding mandrel.
Ribbon Rewinding Mandrel (Type 2)
Tools
Lists the necessary tools for working with the type 2 rewinding mandrel.
Preparation for Disassembling
Steps required before dismantling the type 2 ribbon rewinding mandrel.
Disassembly
Detailed steps for disassembling the type 2 ribbon rewinding mandrel.
Assembly
Detailed steps for reassembling the type 2 ribbon rewinding mandrel.
Ribbon Rewinding Mandrel (Type 3)
Tools
Lists the necessary tools for working with the type 3 rewinding mandrel.
Preparation for Disassembling
Steps required before dismantling the type 3 ribbon rewinding mandrel.
Disassembly
Detailed steps for disassembling the type 3 ribbon rewinding mandrel.
Assembly
Detailed steps for reassembling the type 3 ribbon rewinding mandrel.
Setting the Ribbon Zero Line
Exchanging a Spacing Ring
How to exchange spacing rings to adjust ribbon zero line.
Setting the Braking Torque
Procedure for setting the braking torque of the foil mandrels.
Setting the Maximum Brake Force
Steps to set the maximum brake force for the rewind mandrel.
Setting the Minimum Brake Force
Steps to set the minimum brake force for the rewind mandrel.
Setting the Functional Brake Force
Guidelines for setting the functional brake force based on printer type.
Ribbon Core Brake
Setting
How to adjust the clamping of the paper core on unwinding/roll-up cores.
Ribbon Guide
Disassembling/Assembly
Instructions for removing and installing the ribbon guide mandrel.
Ribbon Transport Roller
Disassembling
Steps for disassembling the ribbon transport roller.
Assembly
Steps for reassembling the ribbon transport roller.
Ribbon End Sensor
Disassembling/Assembly
Procedures for removing and replacing the ribbon end sensor.
Removing the Complete Print Module
Construction of the Print Module
Identifies components mounted on the print module's cast plate.
Disassembly of the Print Module
Initial steps for removing the print module from the printer.
Feed Unit
Construction of the Feed Unit
Lists the components that make up the complete feed unit.
Feed Rollers
Disassembling
Steps for disassembling the feed rollers mechanism.
Assembly
Steps for reassembling the feed rollers mechanism.
Contact Roller Unit
Disassembling
Procedures for disassembling the contact roller unit.
Assembly
Procedures for reassembling the contact roller unit.
Material Guide
Disassembling
Steps for disassembling the material guide.
Assembly
Steps for reassembling the material guide.
Material End Sensor
Disassembly/Ass.
Procedures for removing and replacing the material end sensor.
Punch Sensor
Disassembling
Steps for disassembling the punch sensor.
Assembly
Steps for assembling the punch sensor.
Printhead
General Information about the Printhead
Overview of the printhead type and basic handling precautions.
Print Contrast
How to adjust print contrast for optimal print quality.
Printhead Resistance
Details on setting printhead resistance after replacement.
Printhead Temperature Compensation
Information on printhead temperature compensation for advanced applications.
Adjusting the Printhead Position
Procedure for adjusting the printhead's position for better print quality.
Adjusting the Printhead Contact Pressure
Steps for adjusting the contact pressure of the printhead.
Adjusting the Printhead Aperture
Guide for adjusting the aperture between the printhead and feed roller.
Adjusting the Printhead Voltage
Guide for adjusting printhead voltage for comparable printouts.
Replacing the Printhead
Disassembling
Steps for safely removing the printhead.
Assembly
Steps for installing a new printhead and related settings.
Printhead Adjustment
Adjusting the Head Aperture
Detailed procedure for adjusting the printhead aperture.
Adjustment
Specific steps within the head aperture adjustment process.
Adjusting the Printhead Position
Method for adjusting the printhead position for improved print quality.
Adjusting the Print Head Contact Pressure
Procedure for setting the print head contact pressure to specific stages.
Adjusting the Printhead Voltage
Guide for adjusting printhead voltage for comparable printouts.
Print Head Lift Mechanic
Print Head Sensor
Location and function of the print head position sensor.
Print Head Motor
Details on disassembling and assembling the print head motor.
Contact Pressure Lever
Instructions for removing and replacing the contact pressure lever.
Connections and Electrics
Important Instructions
General safety warnings for electrical connections and maintenance.
Power Supply
Tools
Lists the tools required for power supply maintenance.
Disassembling
Step-by-step guide to disassembling the power supply unit.
Assembly
Instructions for assembling the power supply unit.
Motor / Sensor Cable Harness
Disassembling
Procedures for disconnecting and removing cable harnesses.
Motor Cable Assembly
How to connect motor cables to the driver board and motors.
Sensor Cable Assembly
How to connect sensor cables to the driver board or CPU board.
Cable Harness D-Sub Connector
Pin Assignment
Shows the pin assignment for the D-Sub connector.
Connecting
Information on connecting peripheral devices via the D-Sub connector.
64-xx Gen. 2 D-Sub Cable Harness Connecting Schema
Diagram showing D-Sub cable harness connections for Gen. 2 electronics.
64-xx Dispenser Gen. 2 D-Sub Cable Harness Connecting Schema
Diagram showing D-Sub cable harness connections for Gen. 2 dispenser.
64-xx Gen. 3 D-Sub Cable Harness Connecting Schema
Diagram showing D-Sub cable harness connections for Gen. 3 electronics.
64-xx Dispenser Gen. 3 D-Sub Cable Harness Connecting Schema
Diagram showing D-Sub cable harness connections for Gen. 3 dispenser.
Cover Switch
Disassembling/Assembly
Procedures for removing, replacing, and testing the cover switch.
Setting
How to check and adjust the cover switch function.
Boards (Gen. 2)
Important Information about Boards
General precautions for handling electronic boards and ESD protection.
CPU Board
Identifies the CPU board and its main functions.
Detaching the CPU Board
Steps for carefully detaching the CPU board from its sockets.
Motor Driver Board
Disassembling/Assembly
Procedures for removing and replacing motor driver boards.
Operating Panel
Disassembling/Assembly
Instructions for removing and replacing the operating panel.
Adjusting Brightness / Contrast
How to adjust display brightness and contrast on the operating panel.
Boards (Gen. 3)
Operation Panel
Instructions for dismantling and assembling the operation panel for Gen. 3.
CPU Board
Steps for removing and replacing the CPU board for Gen. 3.
Assembly Notes
Lists important cable connections for the CPU board.
Motor Output Stage Boards
Dismantling
Steps for removing motor output stage boards.
Assembly Notes
Notes on jumper settings and mounting for motor output stage boards.
I/O Board
Dismantling
Procedures for removing and replacing the I/O board.
Assembly Notes
Instructions for connecting the I/O board to the CPU board.
Centronics Board
Dismantling
Procedures for removing and replacing the Centronics board.
Assembly Notes
Instructions for connecting the Centronics board to the CPU board.
USI Board
Dismantling
Procedures for removing and replacing the USI board.
Assembly Notes
Instructions for connecting the USI board to the CPU board and power pack.
Locking Clips for Flat Strap Plugs
Attaching the Clip
Guide on how to attach locking clips to secure flat strap plugs.
Assembling Accessories
Antistatic Kit
Information on the antistatic kit for reducing static charge.
Allround Solution
The antistatic kit as a comprehensive solution for static issues.
Assembling the Printhead Brush
Instructions for mounting the printhead antistatic brush.
Assembling the Brush Tubes
Steps for assembling the antistatic kit brush tubes.
Remote Operator Panel
Prerequisites
Requirements for installing the remote operator panel.
Tools
Lists the necessary tools for internal cable assembly.
Assembly of Internal Cable
Steps for assembling the internal cable for the remote operator panel.
Connecting the Internal Cable
Final step of connecting the internal cable to the CPU board.
Dustfilter for 64-08 up to Serial Number 075580
Tools
Lists the tools required for dust filter assembly.
Assembling the Dust Filter
Steps for assembling the dust filter housing and liner.
Mounting
Procedures for mounting the dust filter onto the printer.
Dustfilter for 64-xx with Serial Number 075580 or Higher
Prerequisites
Conditions required for installing this dust filter model.
Checking the Power Supply Type
Method to verify the printer's power supply type before installation.
Tools
Lists the tools required for installing this dust filter.
Assembly
Steps for assembling the dust filter and mounting it to the printer.

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