Eyedro EYEFI Series Product Manual

Electricity monitoring products

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PRODUCT GUIDE:

ELECTRICITY

MONITORING PRODUCTS

REV: L

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Page 1 PRODUCT GUIDE: ELECTRICITY MONITORING PRODUCTS REV: L...
Page 2: Table Of Contents
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS CONTENTS Introduction..............................4 Overview ..............................4 Important Safety Information ........................5 Box Contents (By Product)..........................7 Eyedro Home (EH*) ........................... 7 Eyedro Business (EB*) ..........................8 Eyedro WiFi (EYEFI*) ..........................9 Hardware Installation ..........................10 Locating the Electrical Service ........................
Page 3 PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS Connect Cabling ............................20 Materials You Will Need........................20 Tools You Will Need ..........................20 Procedure (Wired Installations - EH* and EB*) ................... 20 Procedure (Wireless Installations - EHW* and EBW*) ................ 21 Procedure (WiFi Installations - EYEFI*) ....................22 Internet Connection .............................
Page 4: Introduction
Join thousands of customers already using Eyedro to keep an eye on their electricity use. Thank you for choosing the Eyedro Electricity Monitoring System. You have taken the first step towards better awareness of where your energy is being consumed. Awareness can lead to energy savings, cost savings and peace of mind.
Page 5: Important Safety Information
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS IMPORTANT SAFETY INFORMATION It is important that you observe some simple safety precautions when installing this product. The Eyedro Electricity Monitor was designed to be non-intrusive and easy to install. Typically, there is no need to disconnect any electrical cabling during the installation.
Page 6 PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS The following notes apply to Eyedro Wireless products: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 7: Box Contents (By Product)
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS BOX CONTENTS (BY PRODUCT) EYEDRO HOME (EH*) Wired Wireless Description (EHEM1) (EHWEM1) Eyedro Combo Module Eyedro Sensor Module Eyedro Gateway Module Current Sensors (200A) Low-voltage Power Adapter 10ft (3m) 3ft (0.9m) Ethernet Cable ©2011-2018 Eyedro Green Solutions Inc.
Page 8: Eyedro Business (Eb*)
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS EYEDRO BUSINESS (EB*) Wired Wireless Description (EBEM1) (EBW*) Eyedro Combo Module Eyedro Sensor Module Eyedro Gateway Module 1 - 3 Current Sensors (200A Low-voltage Power Adapter 10ft (3m) 3ft (0.9m) Ethernet Cable Gateway and Ethernet cable are not included in Wireless Expansion products (EBWXS*) Sensors supported depend on model.
Page 9: Eyedro Wifi (Eyefi*)
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS EYEDRO WIFI (EYEFI*) Wireless Description (EYEFI*) Eyedro EYEFI.* Module 1 – 4 Current Sensors (200A Low-voltage Power Adapter EYEFI.1=1, EYEFI.2=2, EYEFI.3=3, EYEFI.4=4 200A (model ESCLV-25-200A) standard product. Substitutions available from 5A to 3000A ©2011-2018 Eyedro Green Solutions Inc.
Page 10: Hardware Installation
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS HARDWARE INSTALLATION DO NOT CONTINUE WITH THE INSTALLATION OF THE EYEDRO ELECTRICITY MONITORING SYSTEM UNTIL YOU HAVE READ THE SAFETY SECTION OF THIS GUIDE. LOCATING THE ELECTRICAL SERVICE The electricity panel is typically located in the garage or utility room of the building – although this is not always the case.
Page 11: Install Current Sensors
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS INSTALL CURRENT SENSORS MATERIALS YOU WILL NEED  Eyedro Current Sensors  Approved bushing or connector (not included)  Labels (optional – not included) TOOLS YOU WILL NEED • • • Flashlight Screwdriver Pliers PROCEDURE (TYPICAL SERVICE ENTRANCE MONITORING) Current sensors are installed on the individual line/live/hot wires only.
Page 12: Procedure (Alternate Applications)
(line) and white (neutral) conductors with a bare copper (or green) ground conductor. 1 sensor is required for monitoring 120V circuits. The sensor should be installed on the line wire of the circuit (typically black) and, if using Eyedro EH* or EB* products, voltage set to 120V (typical) in the MyEyedro software.
Page 13 1 sensor is required for monitoring 240V balanced circuits. The sensor should be installed on either line wire of the circuit (typically black or red) and, if using Eyedro EH* or EB* products, voltage set to 240V (typical) in the MyEyedro software.
Page 14 2 sensors are required for monitoring 240V unbalanced circuits. The sensors should be installed on both line wires of the circuit (typically black and red) and, if using Eyedro EH* or EB* products, voltage for each sensor set to 120V (typical) in the MyEyedro software.
Page 15 THREE-PHASE SERVICE OR BRANCH MONITORING (DELTA OR WYE) Three-phase installations are common in commercial and industrial environments. These installations require the use of Eyedro Business (EB*) or 3-port Eyedro WiFi (EYEFI.3) products. ©2011-2018 Eyedro Green Solutions Inc. P a g e...
Page 16: Measure Line Voltage (Optional - Eh* And Eb* Products Only)
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS MEASURE LINE VOLTAGE (OPTIONAL – EH* AND EB* PRODUCTS ONLY) MATERIALS YOU WILL NEED  None TOOLS YOU WILL NEED • Voltmeter or Multimeter PROCEDURE (TYPICAL RESIDENTIAL INSTALLATION) Extreme caution should always be taken while working around electricity.
Page 17: Align Wireless Modules (E*W* Products Only)
5. Keep the area around the Eyedro module free from metallic objects. 6. Do not lay the Eyedro module on the metal electrical panel - if unavoidable, put an insulating material, like wood or foam, between the Eyedro module and the metal.
Page 18: Mount Eyedro Device(S)
The serial number will be in the format "123 - 45678" 2. Find a clear area on the wall beside the electrical panel (or router in the case this is the Eyedro Wireless Gateway Module). Make sure all cables will easily reach the module before securing.
Page 19: Procedure (Horizontal Mount)
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS Mounting Wall Template (1:1 Scale) PROCEDURE (HORIZONTAL MOUNT) Mounting is not required for horizontal installations (i.e. on a desktop or shelf). If added security is desired, follow instructions for vertical mounting using screws or double-sided tape.
Page 20: Materials You Will Need
3. Connect the other end of the Ethernet cable to the router (or Internet access point). Ensure retention clip on the cable is intact and connector is securely mated. 4. Connect the appropriate end of the low-voltage power adapter to the Eyedro module. Never force connectors or apply levering action.
Page 21: Procedure (Wireless Installations - Ehw* And Ebw*)
2. Connect the other end of the Ethernet cable to the router (or Internet access point). Ensure retention clip on the cable is intact and connector is securely mated. 3. Connect the appropriate end of the low-voltage power adapter to the Eyedro Gateway module. Never force connectors or apply levering action.
Page 22: Procedure (Wifi Installations - Eyefi*)
1. Connect sensor cables to the Eyedro module. Never force connectors or apply levering action. 2. Connect the appropriate end of the low-voltage power adapter to the Eyedro module. Never force connectors or apply levering action. 3. Plug the other end of the low-voltage power adapter into a nearby AC wall receptacle.
Page 23: Internet Connection
A good test would be to plug a laptop or computer into the same Ethernet port that you intend to use for your (wired) Eyedro product, or, if installing a Eyedro WiFi product, provision it to connect to the same WiFi network – if you can open a browser and navigate the web no additional configuration is likely needed.
Page 24: Provisioning Eyedro Wifi
• None PROCEDURE (EYEFI*) 1. Using your phone, tablet or computer, connect to the WiFi network created by your Eyedro EYEFI device. a. The SSID of the device’s WiFi network will be: EyedroWiFi [xxx-yyyyy] where xxx-yyyyy is the serial number of the EYEFI device (recorded earlier).
Page 25: Software Configuration
(or login if you have an existing account). 2. From the system configuration screen, enter the serial number of your Eyedro Module(s) – found on the back of the device(s). For more information on MyEyedro and complete instructions for adding devices, refer to the online documentation and user guide found at http://eyedro.com/support...
Page 26: Specifications
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS SPECIFICATIONS HARDWARE SPECIFICATIONS WiFi Wired Wireless Power Supply Voltage 5V DC input 6V AC input Power Supply Current 0 to 0.3A 0 to 0.4A 32 to 122°F Operating Conditions (0 to 50°C) 80% relative humidity -4 to 158°F...
Page 27: Sensor Specifications
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS SENSOR SPECIFICATIONS Sensor Input Output Accuracy Opening Cable Length 0 to 200A AC ±1% 1.000 in 79 in 200A Current 0 to 0.333V AC (ESCLV-25-200) 50-60Hz Typical (25.40 mm) (2000 mm) The following are available as substitutions for EB* and EYEFI* products...
Page 28 PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS Sensor Input Output Accuracy Opening Cable Length The following are available for legacy Eyedro Home (EH*) and Business (EB*) products 200A Current 0 to 200A AC ±1% 1.000 in 79 in 0 to 7.5V AC...
Page 29: Compliance
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS COMPLIANCE This product has been tested and found in compliance to: Safety Requirements For Electrical Equipment For Measurement, Control, And Laboratory Use - Part 1: General Requirements [UL 61010-1:2012 Ed.3+R:29Apr2016] Safety Requirements For Electrical Equipment For Measurement, Control, And Laboratory Use –...
Page 30: Warranty
LIMITED ONE YEAR WARRANTY Eyedro Green Solutions Inc. warrants this product for a period of one year from date of purchase for all defects in material and workmanship. Defective parts may be repaired or replaced, at the discretion of the manufacturer, free of charge during this period.
Page 31: Contact Information
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS CONTACT INFORMATION If you have any questions about using your Eyedro Electricity Monitoring System please visit our website for documentation, videos, frequently asked questions and contact forms. Website: eyedro.com Support: eyedro.com/support Eyedro Green Solutions Inc.
Page 32: Appendix A: Troubleshooting
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS APPENDIX A: TROUBLESHOOTING Device installation is simple and non-invasive but occasionally problems do arise. The following provide troubleshooting tips for the most common issues encountered during (or after) installation. Before contacting support, please refer to this troubleshooting section to see if it provides a solution - support personnel will likely be directing you to its contents.
Page 33: No Power (All Devices)
• If not, check the following: Try plugging the Eyedro device directly into the wall (bypassing the power bar). Is your receptacle on the same circuit as a wall switch that cuts the power to the receptacle? Try plugging power bar into a different receptacle.
Page 35: No Communication - Part A Verify Internet Connectivity (Wired And Gateway Devices)
Follow troubleshooting tips to verify power. IS THERE EVIDENCE OF PHYSICAL DAMAGE? • Is there evidence of physical damage to the port on your Eyedro device (bent/missing pins, corrosion, or debris)? • Is there evidence of physical damage to the port on your router/switch/modem (bent/missing pins, corrosion, or debris)? •...
Page 36 Does your WiFi bridge accept input from a 10Base-T Half-Duplex device? NOTE: Eyedro devices do not have an ICMP server on them and thus, will NOT respond to ping requests NOTE: Eyedro devices can be configured to operate using static network parameters. To do this, you will need to contact support and provide the desired IP Address, Gateway, Netmask, DNS1 and DNS2 settings.
Page 39: No Communication - Part B Verify Wireless Connectivity (Wireless Devices)
Keep the area around the Eyedro module free from metallic objects. • Do not lay the Eyedro module on the metal electrical panel - if unavoidable, put an insulating material, like wood or foam, between the Eyedro module and the metal.
Page 42: Intermittent Communication/Measurements
Is a door being opened/closed effecting the communication between wireless devices? Is a 2.4GHz radiator being introduced? Do you come home and set your cellphone or laptop up near the Eyedro device? Does another wireless device turn on (casting device, smart appliance, etc)? IS YOUR DEVICE INSTALLED IN A HARSH ENVIRONMENT? •...
Page 44: Unexpected Measurements
PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS UNEXPECTED MEASUREMENTS IS YOUR DEVICE REPORTING A MEASUREMENT YOU ARE NOT EXPECTING? • If available, verify expected measurement with a clamp on current meter. • Verify device and sensor parameters in MyEyedro and adjust accordingly:...

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