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Cisco TelePresence
Profile Series
Codec C-series
Quick Set C20
SX20 Quick Set
MX200
MX300
TC7.0
User
Guide
D1458217 User Guide Cisco TelePresence
Profile Series, Codec C-series, Quick Set C20
SX20 Quick Set, MX200, MX300
Produced: November 2013 for TC7.0
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.

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Summarization of Contents

Getting Up and Going
Best Practices for Video Conferencing
General and in-room advice for successful video conference etiquette and setup.
Touch Screen Interface Tour
Overview of the touch screen controls and their functions for system operation.
Microphone Behavior and Privacy
Explanation of microphone operation, mute status indicators, and privacy considerations.
Setting Do Not Disturb Mode
Instructions on how to activate or deactivate the Do Not Disturb feature to manage incoming calls.
Adjusting Camera with Self-View
Guide on using the self-view feature to adjust camera pan, tilt, and zoom for optimal framing.
Creating Camera Presets
Steps to save specific camera positions and zoom levels as presets for quick recall.
Editing Existing Camera Presets
Procedure to modify saved camera presets, including their positions and zoom settings.
Customizing Ringtones
How to select and set ringtones, adjust volume, and enable/disable keytones.
Logging In with User Credentials
Steps for signing into the video system using personal credentials for hot-desking.
Video Meetings
Understanding Point-to-Point Calls
Defines point-to-point video calls as distinct from multi-party video conferences.
Point-to-Point Video Calls
Placing Calls by Name, Number, or Address
Guide on initiating calls using the dialpad, virtual keyboard, or contact lists.
Managing Contacts: Calling
How to search and initiate calls from Favorites, Directory, and History lists.
Adding Contacts to Favorites
Steps to add a contact to the Favorites list before placing a call.
Editing Contact Entries Before Calling
How to modify contact details before initiating a call.
Adjusting Call Rate Before Dialing
Procedure to set the call rate (bandwidth) to optimize quality or avoid connection issues.
Removing History Entries
Instructions for removing individual entries or clearing the entire call history list.
Receiving Incoming Calls
How to accept, decline, or ignore incoming calls and options for auto-answer.
Handling Multiple Calls Simultaneously
Options for managing a new incoming call while already in an active call.
Transferring Calls to Another Party
Steps for performing an unattended call transfer to another participant.
Managing Two Parties One at a Time
How to hold one call while engaging with another, and swap or transfer between them.
Using Touch Tones (DTMF) During Calls
How to use the on-screen keypad for entering numbers or PINs during a call.
Viewing Participant Information
How to access a list of participants and their current status during a call.
Adding Participants to Favorites During a Call
Method to add the other party to the Favorites list directly from an active call.
Controlling Your Own Camera in a Call
How to use camera presets or adjust pan, tilt, and zoom of your own camera during a call.
Controlling the Other Participant's Camera
Guide on adjusting the remote participant's camera pan, tilt, and zoom.
Moving the Self-View Picture-in-Picture
How to reposition the self-view display on the screen to avoid obstructing content.
Resizing the Self-View Picture-in-Picture
Instructions for maximizing, minimizing, or deactivating the self-view display.
Video Conferencing
Creating a Video Conference
Overview of methods to initiate multi-party video calls using MCU, MultiSite, or Multiway.
Calling Multiple Participants with MultiSite
Step-by-step guide to adding multiple participants to a call using the MultiSite feature.
Calling Multiple Participants with Multiway/CUCM
Procedure for expanding a call into a conference using Multiway or CUCM integration.
Handling Incoming Calls During a Conference
Options when receiving a call while already in a conference, including merging or holding.
Controlling Layout During a Call
How to change the screen layout and include a self-view PiP during an active call.
Viewing Participant List and Status
How to access and interpret the list of conference participants and their status.
Disconnecting Participants from a Conference
Steps for removing a participant from an ongoing video conference.
Locking Prominent Speaker
How to fix a participant as the prominent speaker, preventing automatic switching.
Adding Conference Participants to Favorites
Method to add participants from a conference to the Favorites list.
Controlling Remote Participant Cameras
How to control the camera of another participant in a video conference.
Sharing Content
Starting and Stopping Presentations
Guide on initiating and ending content sharing during calls or local presentations.
Adjusting Presentation Layout
How to change the screen layout to optimize viewing of presenters and shared content.
Scheduled Meetings
Invoking the Meeting List
How to access and view the list of upcoming scheduled meetings.
Joining a Scheduled Meeting
Steps to join a scheduled meeting, including reminder options and extending ongoing meetings.
Managing Parallel Meetings
How to choose and join a meeting when multiple meetings are scheduled simultaneously.
Managing Contacts
Accessing and Using Call History
How to view, manage, and clear the call history list.
Navigating the Directory
How to search and find contacts within the corporate directory.
Managing Favorites Contacts
How to add, edit, and manage contacts in the personalized Favorites list.
Managing the Settings
Accessing System Settings
Instructions on how to navigate to and enter the system settings menu.
Ringtone and Sound Settings
Configuration options for ringtones, volume, and keytones.
Camera Control Settings
Adjusting camera white balance, exposure, and backlight compensation.
Main Source Selection
Setting the default video source for the system.
Selecting Interface Language
How to change the language displayed in the touch interface menu.
Setting Date and Time
Configuring date format, time zone, and time synchronization settings.
Viewing System Information
Accessing details about the system's software, hardware, and network status.
Monitoring Call Status
Viewing real-time information on call rate, encryption, and audio/video parameters.
Enabling Diagnostic Mode
How to enable extended system logging for troubleshooting purposes.
Restarting the System
Procedure for safely restarting the video system.
Accessing Administrator Settings
How to log in to access advanced administrator settings.
Administrator: Call Details Configuration
Configuring auto-answer, call rates, and default protocols.
Administrator: Provisioning Wizard Setup
Using the wizard to get the system online and configured.
Administrator: Multipoint Mode Settings
Configuring multipoint conferencing modes like MultiWay and MultiSite.
Administrator: IP and VLAN Configuration
Setting up IPv4/IPv6 addresses and VLAN parameters.
Administrator: Network Status Monitoring
Viewing detailed network status of the touch controller for troubleshooting.
Administrator: SIP Settings Configuration
Configuring Session Initiation Protocol (SIP) settings for call establishment.
Administrator: H.323 Settings Configuration
Configuring H.323 protocol settings for call establishment.
Administrator: EMC Resilience Mode
Enabling or disabling electromagnetic interference resilience for touch input.
Administrator: Web Snapshots Settings
Configuring the system to allow or disallow web interface snapshots of video streams.
Administrator: Factory Reset Option
Performing a factory reset to restore the system to its default configuration.

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