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Epson 1815p - PowerLite XGA LCD Projector Product Support Bulletin

Product support bulletin(s)
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EPSON
06/10/2009
Date:
PSB.2009.06.002
TIB #:
Reference:
TI 09-08j Rev. A
PowerLite 735c / 737c / 745c /755c/ 765c / 835p /1705/1715/1815/1825/7850p
Product(s):
/ 8300 with EasyMP.net option, Pro G5150/G5350 / 1725 / 1735W / 85 / 825 /
826W
Release of EMP NS Connection for Windows & Mac Upgrade from v2.50 to
Subject:
v2.51
This bulletin was created to inform you of the release of the new version 2.51 of the
EMP NS Connection software.
Description of Change:
Improvements have been made to the EMP NS Connection utility.
Reason:
The improvements to NS Connection V2.51 are as follows
Improvements(V2.50 ( V2.51
Improvements
P
S
RODUCT
UPPORT
Addition of 10 new languages: Arabic, Ukrainian, Romanian,
Indonesian, Croat, Slovak, Bulgarian, Malay, Vietnamese and Hebrew.
Addition of troubleshooting function (Windows Only)
When pressing the troubleshooting button, the
corresponding troubleshooting and error number is displayed
in the error message window.
When experiencing problems with NS Connect, please report to
Epson the error number along with the failure information.
PSB.2009.06.002
B
ULLETIN
Page 1 of 8
Originator: DS
Authorization:
Total Pages: 8
Error number

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Summary of Contents for Epson 1815p - PowerLite XGA LCD Projector

  • Page 1 When pressing the troubleshooting button, the corresponding troubleshooting and error number is displayed in the error message window. • When experiencing problems with NS Connect, please report to Epson the error number along with the failure information. Error number Page 1 of 8 PSB.2009.06.002...
  • Page 2 Also you can access troubleshooting by clicking Start All programs EPSON Projector EMP NS Connection EMP NS Connection V2.51 Troubleshooting. Page 2 of 8 PSB.2009.06.002...
  • Page 3 Fixed error message displayed by the NVIDIA utility Failure Symptom When starting Quick Wireless/USB Display/NS Connection on a PC with the built-in NVIDIA graphics chip (ex.ThinkPadT61 NVIDIA Quadro NVS 140M/NVIDIA Quadro FX 570M Display Driver), the NVIDIA utility displays consecutive error messages. As a result, some PCs will experience a lock-up.
  • Page 4 Limitation All Operating Systems • When using EAP type of security that consumes a lot of CPU resources, projectors may disconnect from NS connection. The solution is to click Set Options of NS Connection and set Adjust Performance to Fast. •...
  • Page 5 2.50 update for NS Connection. The files are extracted and copied to C:\EPSON\epson13123_EMP_NS_Connection_251. The user should be directed to this folder to find the bulletin. The program will automatically install after the download file is extracted.
  • Page 6 2003 images 1.30 May 31, 2004 Support added for WPA and LEAP 1.31 June 18, 2004 Improved screen problem issue 1.32 January 18, 2004 Improved the internal function of connecting to the projector • Addition of Presentation Mode and Interruption 1.40 April 1, 2005 Prevention function...
  • Page 7 Manufacturer Adapter Name Wireless LAN Utility Name Name Supported by V2.30 D-Link Air Plus XTREMEG DWL-G650 D-Link AirPlus XtremeG Utility (CD) NETGEAR WN511T Smart Wireless Utility Ver.1.1.5.9(CD) BUFFALO Buffalo all products Client Manager 3 Ver.1.2.10(Web) ThinkPad products Access Connection(Web) *1 Ver.4 or later ThinkPad products Access...
  • Page 8 Linksys WPC54GX Wireless-G Notebook Adapter With SRX Wireless Network Monitor v. 1.2 Supported by V2.40 Linksys WUSB54GSC Compact Wireless-G USB Adapter Wireless Network Monitor v1.05 Supported by Quick Atheros Atheros Client Utility Wireless Connection V.1.00 / NSC V2.50 Supported by Quick Broadcom BCM4311 / BCM2050 Broadcom Wireless...
  • Page 9 America) with TCP/IP to Serial converter Release of EMP Monitor for Windows version 4.30 Subject: This bulletin was created to inform you of the release of the new version 4.30 of the Epson EMP Monitor software utility. Description of Change: Improvements have been made to the EMP Monitor software utility.
  • Page 10 (2) Addition of Input Source (Only PowerLite 84 / 85 / 825 / 826W) Previous version of EMP Monitor included USB Display, USB and LAN as one source: EasyMP. The input source buttons for USB display, USB, and LAN are available as separate input sources as shown below: - Old version - EMP Monitor V4.22 EMP Monitor V4.22...
  • Page 11 4.30 update for EMP Monitor. The files are extracted and copied to C:\EPSON\epson13055_emp_monitor_430. This file is a self-extracting archive and will start the installation utility for EMP Monitor. Follow the on-screen instructions during the installation process.
  • Page 12 Software Upgrade History: Version Release date Remarks 3.00 December Supported PowerLite 735c 25,2002 3.01 February Supported PowerLite 7800p / 8300i 26,2003 3.02 April Supported PowerLite 7850p / 8300i with EasyMP.net option 18,2003 module 3.03 November Supported PowerLite Cinema 500 21,2003 3.04 April Supported Serial -TCP/IP conversion adapter for PowerLite...
  • Page 13 Pro G5150 / Pro G5350 / 1725 / 1735W Release of Check Tool for Network Projectors V1.00 (for Windows) Subject: This bulletin was created to inform you about the release of Epson Check Tool software for Network Projectors version 1.00. Description of Change:...
  • Page 14 Notes 4. Checks wireless LAN switching • Checks whether wireless LAN adapter is turned ON. • Checks whether EMP Quick Wireless Connection and EMP NS Connection’s Quick Connection mode can set the SSID on the user’s PC when trying to connect to a projector using EMP Quick Wireless Connection and EMP NS Connection’s Quick Connection Mode.
  • Page 15 PC drops off network. • The Check Tool does not check whether the firewall of manufacturers of security software other than Windows may be blocking EPSON Quick Wireless Connection/EMP NS Connection. 2) Operating Environment Check Tool for Network Projector V1.00...
  • Page 16 3) Location of download file: Check Tool for Network Projector V1.00 Download epson12794.exe from the Epson website (www.epson.com). This is a self-extracting file; please follow the screen prompts to install the Check Tool software. 4) Double-click the [EB_CHT.exe] icon 5) Read the contents of the [SOFTWARE LICENSE AGREEMENT], and click the [Agree] button.
  • Page 17 7) The Check tool dialog is displayed. It takes a few minutes for the results of the verification are displayed 8) When two or more wireless LAN adapters are available on your computer, the adapter selection dialog opens. Select the wireless LAN adapter and press the OK button to continue. Page 5 of 7 PSB.2009.01.006...
  • Page 18 9) When the verification is complete, the result is displayed on the bottom of the dialog. The result is stored in the same folder as the check tool. File Name: CheckInfo<****>.log **** indicates the created date and time. [Exhibit 1] Wireless LAN client list that NSC and Quick Wireless Connection stop their service process Manufacturer...
  • Page 19 Linksys WPC300N Wireless-N Notebook Adapter Wireless Network Monitor v1.05 Linksys WPC54G Wireless-G Notebook Adapter Wireless Network Monitor Ver 3.1 Manufacturer Adapter Name Wireless LAN Utility Name Name Linksys WPC54GX4 Wireless-G Notebook Adapter with SRX400 Setup Wizard V1.1 Linksys WUSB54GP Wireless-G Portable USB Adapter WLAN Monitor v1.05 Linksys WUSBF54G...
  • Page 20 EPSON RODUCT UPPORT ULLETIN Date: 09/17/2008 Originator: VS PSB #: PSB.2009.01.003 Authorization: TI 08-29e Rev. A Total Pages: 8 Reference: PowerLite 1735W, 735c, 737c, 745c, 755c, 765c, 835p, 1705c, 1715c, 1725, Product(s): 1815c, 1825, 7850p, 7950p, 8300i with EasyMP.Net optional module, Pro G5150 and Pro G5350 projectors EMP SlideMaker2 updated Version 1.30 –...
  • Page 21 1) Selecting Aspect Ratio for the Projector being used: a) Properties Window b) Drag and Drop Window 2 of 8 PSB.2009.01.003...
  • Page 22 2) How to Verify the Aspect Ratio of the Scenario: The resolution of the scenario is displayed in the window title of the Scenario Window and Scenario Preview as shown below: a) Scenario Window b) Scenario Preview 3 of 8 PSB.2009.01.003...
  • Page 23 3) Location of download file: EMP SlideMaker2 updated Version 1.30 Download epson12812.exe from the Epson website (www.epson.com) This is a self extracting file, please follow screen prompts. After “Clicking” on the “Setup.exe” file, your will be prompted to: 4 of 8...
  • Page 24 Select you language. 5 of 8 PSB.2009.01.003...
  • Page 25 Click “Next” at this screen. 6 of 8 PSB.2009.01.003...
  • Page 26 Click “Finish” to complete the installation. 7 of 8 PSB.2009.01.003...
  • Page 27 4) How to User the software: Please refer to the original documentation that came with your Projector. 5) Operating Environment: Windows 98/98SE/Me/ 2000 Professional/XP Home Edition SP4 / XP SP1,SP2,SP3 Professional(32bit) / Vista non-SP,SP1 Home Basic/Home Premium/Ultimate /Business/Enterprise(32bit) Office Office2000、OfficeXP、Office2003、Office2007 At least Celeron 300MHz (Recommended: Celeron 400MHz or above) Memory...
  • Page 28 Total Pages: 3 Epson EMP Monitor Product(s): EMP Monitor Version 4.21 Release Subject: This bulletin was created to inform you of the release of Epson EMP Monitor version 4.21 utility. New Functions and Improvements: New Functions, Supported Models Function / Improvement...
  • Page 29 SVGA (800 x 600) or higher resolution, 32 bit color display or higher Obtaining the Update: Download epson12456.exe from www.epson.com to get the version 4.21 update for EMP Monitor. This file is a self-extracting archive and will start the installation utility for EMP Monitor.
  • Page 30 Software History: Version Release Date Notes 3.00 December 25, 2002 Added support for the PowerLite 735c 3.01 February 26, 2003 Added support for the PowerLite 7800p / 8300i 3.02 April 18, 2003 Added support for the PowerLite 7850p / PowerLite 8300i with the EasyMP.net option module installed 3.03 November 21, 2003...
  • Page 31 EPSON RODUCT UPPORT ULLETIN Date: 10/17/2007 Originator: RY PSB.2007.10.001 PSB #: Authorization: Reference: TI 07-25e Rev. A, B Total Pages: 4 PowerLite 765c / 1705c / 1715c / 1815p Product(s): Test Results of USB Memory, USB Card Readers and CF Cards...
  • Page 32 Evaluation results: Media Model name Size EMP-765 EMP- 1815 Princeton PFU-2XS512K 512MB Pass Pass Memory Princeton PFU-2XS256K 256MB Pass Pass Princeton PFU-2XS1GK Pass Pass Princeton PFU-2XS2GK Pass Pass Princeton PFU-2PG/512 512MB Pass Pass Princeton PFU-2PG/1G Pass Pass Princeton PFU-2PG/2G Pass Pass Princeton PFU-2TS512 512GB...
  • Page 33 Compact PNY P-CF1G-60W-RF3 Pass Pass Flash SanDisk SDCFH-2048-902 Pass Pass *1 When using Smart Media or Memory Stick flash memory, the audio of the EMP SlideMaker2 scenario might be distorted. When playing a movie using Smart Media flash memory, the sound and image of the EMP SlideMaker2 scenario might be distorted. *2 When using Smart Media or Memory Stick flash memory, the sound of the EMP SlideMaker2 scenario might be distorted.
  • Page 34 Category Make Product Media Type Media Product Size EMP- Type Maker Name 1815 OLYMPUS MACF-10 XD picture card OLYMPUS MXD1GM3 Pass Adapter I-O DATA CFSD- SD card Panasonic 128MB Pass SD128MB ASKA 5in1 CF- MultiMedia Card Transcend TS1GMMC4 Pass ADP01 Memory Stick SONY MSX-M256...
  • Page 35 Product(s): EPSON Projector control for Win V.1.00 release Subject: This bulletin was created to inform you on the release of the new Epson Projector Control software version 1.00. Description: EPSON Projector Control lets you control the projector from your computer with a one-on-one connection between your computer and the projector over a network.
  • Page 36 Button Functions For Advanced Mode Button Function Power Turns the projector power on/off. Computer1 Switches the input source to the Computer1 input port. Computer2 Switches the input source to the Computer2 input port. EasyMP Switches the input source to EasyMP. Video Switches the input source to the Video input port.
  • Page 37: Button Function

    Item Function Register at startup Check this for EPSON Projector Control to start up automatically when the computer starts. Projector IP Address Enter the IP address for the projector to be connected. You need to do this only when you...
  • Page 38 Windows V.1.00 on the computer. 2) Set up your computer and the projector to connect over a network. 3) Start the EPSON Projector Control software as follows: “Start” “Program” “EPSON Projector” “Projector Control V1.00.” Then the main screen is displayed. Click “Tool”...
  • Page 39 Display SVGA (800×600) or higher resolution / At least 32-bit color Additional Note: Other Epson projector models supported: PowerLite 6100i / 830p / 83c / 822p Projector models not supported: PowerLite 735c / 732c / 737c / 745c / 7800p / 7850p / 7900p / 8300i with the EasyMP.net Option Module installed/ 9300i...
  • Page 40 Auto and exit from the menu. The projected image will now look normal. This will now allow the Elmo HV-110XG Document Camera to sync and display the image properly to any other connected Epson projector without having to change the projector settings. Page 1 of 1...
  • Page 41 USB Display feature cannot display the images of a full screen to a projector. How to download the needed files Please download the firmware file and update instructions from the Epson PowerLite 1705c or 1715c product support web sites at: http://support.epson.com You can download the EasyMP firmware after agreeing to the EPSON END USER LICENSE AGREEMENT.
  • Page 42 If the firmware update procedure is interrupted for any reason, before the procedure is complete, it may render the projector unusable. If this occurs you will need to contact Epson or take your projector to an authorized Epson Customer Care Center. 1. Power on the projector.
  • Page 43 5. After making sure that Power indicator shows solid orange, remove the USB flash memory from the projector. NOTE: Be sure to remove the USB flash memory from the projector. If you follow the instruction on the step 6 without removing the USB flash memory, the update starts again. 6.
  • Page 44 In this case, please contact Epson End User Technical support at 1-562-276-4394 or a local Epson Authorized Customer Care Center.
  • Page 45 Confirmation list of USB flash memory operation USB Flash Memory OK / Comments or Fail USB Maker Name Product Name & Model Number Size CosKin CKE-2GB SILVER RG Fail PHILIPS FM01FD10B Fail SONY USM512 512MB Lexar JDMC1GB-654 JDX512-260B 512MG Evolution 256MB Fail SanDisk...

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Emp ns connection 2.51