AG Neovo QX-55 User Manual

AG Neovo QX-55 User Manual

Led-backlit display
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QX-32, QX-43 & QX-55 LED-Backlit Display
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Summary of Contents for AG Neovo QX-55

  • Page 1 QX-32, QX-43 & QX-55 LED-Backlit Display User Manual...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Contents SAFETY INFORMATION ................1 Federal Communications Commission (FCC) Notice (U.S. Only) ............1 CE Declaration of Conformity ........................2 Polish Center for Testing and Certification Notice ..................3 Electric, Magnetic and Electromagnetic Fields (“EMF”) ................3 Information for U.K.
  • Page 3 6.5 Transporting the LCD Display ......................52 6.5.1 QX-32 ............................52 6.5.2 QX-43 / QX-55......................... 53 CHAPTER 7: SPECIFICATIONS ..............54 7.1 Display Specifications ........................54 7.2 Display Dimensions ..........................56 7.2.1 QX-32 Dimensions ........................56 7.2.2 QX-43 Dimensions ........................56 7.2.3 QX-55 Dimensions ........................57...
  • Page 4: Safety Information

    SAFETY INFORMATION Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5: Ce Declaration Of Conformity

    SAFETY INFORMATION CE Declaration of Conformity We declare under our responsibility that the product is in conformity with the following standards: • EN60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013 (Safety requirement of Information Technology Equipment). • EN55032:2012+AC:2013 (Radio Disturbance requirement of Information Technology Equipment). • EN55024:2010 (Immunity requirement of Information Technology Equipment). •...
  • Page 6: Polish Center For Testing And Certification Notice

    SAFETY INFORMATION Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, display, printer, and so on) should have the same power supply source.
  • Page 7: Information For U.k. Only

    SAFETY INFORMATION Information for U.K. only WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows: Remove fuse cover and fuse. Fit new fuse which should be a BS 1362 5A,A.S.T.A.
  • Page 8: North Europe (Nordic Countries) Information

    SAFETY INFORMATION How to connect a plug The wires in the mains lead are coloured in accordance with the following code: BLUE - “NEUTRAL” (“N”) BROWN - “LIVE” (“L”) GREEN & YELLOW - “EARTH” (“E”) • The GREEN & YELLOW wire must be connected to the terminal in the plug which is marked with the letter “E”...
  • Page 9: End-Of-Life Disposal

    SAFETY INFORMATION End-of-Life Disposal Your new Public Information Display contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old display from your local dealer. (For customers in Canada and U.S.A.) This product may contain lead and/or mercury.
  • Page 10: Turkey Rohs

    SAFETY INFORMATION Batteries For EU: The crossed-out wheeled bin implies that used batteries should not be put to the general household waste! There is a separate collection system for used batteries, to allow proper treatment and recycling in accordance with legislation. Please contact your local authority for details on the collection and recycling schemes.
  • Page 11: Precautions

    PRECAUTIONS CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN Symbols used in this manual This icon indicates the existence of a potential hazard that could result in personal injury or damage to the product. This icon indicates important operating and servicing information. Notice •...
  • Page 12: Cautions When Using

    PRECAUTIONS Cautions When Using • Use only the power cord supplied with the LCD display. • The power outlet should be installed near the LCD display and Warning: be easily accessible. • If an extension cord is used with the LCD display, ensure that the Unplug the power cord from the power outlet and total current consumption plugged into the power outlet does not...
  • Page 13: Notice For The Lcd Display

    PRECAUTIONS Notice for the LCD Display • In order to maintain the stable luminous performance, it is recommended to use low brightness setting. • Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD display may decrease with time.
  • Page 14: Chapter 1: Product Description

    QX-32, QX-43 & QX-55 PQRS WXYZ ♦ For all other regions, apply a Menu Exit Source Quick Start Guide QX-32, QX-43 & QX-55 LED-Backlit Display power cord that conforms to QX-32/QX-43/QX-55_Quick Guide_V010 www.agneovo.com PIP/PBP ON/OFF Input Change Swap the AC voltage of the power...
  • Page 15: Preparing For The Installation

    PRODUCT DESCRIPTION 1.2 Preparing for the Installation • Due to the high power consumption, always use the plug exclusively designed for this product. If an extended line is required, please consult your service agent. • The product should be installed on a flat surface to avoid tipping. The distance between the back of the product and the wall should be maintained for proper ventilation.
  • Page 16: Wall Mounting Installation

    (wall mount, ceiling ON/OFF POWER HDMI AUDIO RS232 update mount, table stand, etc). QX-32 ♦ Follow the instructions that come with the base mounting 400mm kit. Failure to follow correct mounting procedures could result in damage to the equipment or injury to the user or installer.
  • Page 17: Vesa Grid

    ♦ Unit weight is 15.7 kg (QX-32), 27.0 kg (QX-43), or 39.1 kg (QX-55). The equipment and its associated mounting means still remain secure during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load: 22 kg (QX-32), 37 kg (QX-43), or 51 kg (QX-55).
  • Page 18: Lcd Display Overview

    PRODUCT DESCRIPTION 1.5 LCD Display Overview 1.5.1 Control Panel ON/OFF POWER HDMI AUDIO RS232 update [ ] MENU [ ] AUTO • Activates the OSD menu when OSD • For VGA input signal source, menu is off. performs auto adjustment. •...
  • Page 19: Input/Output Terminals

    PRODUCT DESCRIPTION 1.5.2 Input/Output Terminals ON/OFF POWER HDMI AUDIO RS232 update Main power switch Audio in Switches the main power on or off. Connects with the audio out connector of a video source such as a computer, AC IN VCR, or DVD player when the display Connects with the supplied power cord.
  • Page 20: Remote Control

    PRODUCT DESCRIPTION 1.6 Remote Control 1.6.1 General Functions Power Turns the display on or off. Mute Auto Auto Aspect P.Mode Display For VGA input signal source, performs auto adjustment. Aspect PQRS WXYZ Adjusts the aspect ratio of the display. [Numbers] Menu Exit Source...
  • Page 21: Inserting The Batteries In The Remote Control

    PRODUCT DESCRIPTION 1.6.2 Inserting the Batteries in the Remote Control Caution: The remote control is powered by two 1.5V AAA batteries. The incorrect use of batteries can To install or replace batteries: result in leaks or bursting. Be sure to follow these instructions: Open the remote control battery compartment cover.
  • Page 22: Chapter 2: Making Connections

    CHAPTER 2: MAKING CONNECTIONS 2.1 Connecting the Power Connect one end of the power cord to the AC IN connector at the rear of the LCD display. Connect the other end of the power cord to a power outlet or a power supply. Set the Main Power switch to ON.
  • Page 23: Connecting A Computer

    MAKING CONNECTIONS 2.2 Connecting a Computer 2.2.1 Using VGA Input Connect one end of a VGA cable to the VGA connector of the LCD display and the other end of a VGA cable to the VGA OUT (D-Sub) connector of the computer. For audio input, connect one end of an audio cable to the AUDIO IN connector of the LCD display and the other end of an audio cable to the AUDIO OUT connector of the computer.
  • Page 24: Using Dvi Input

    MAKING CONNECTIONS 2.2.3 Using DVI Input Connect one end of a DVI cable to the DVI connector of the LCD display and the other end of a DVI cable to the DVI OUT connector of the computer. For audio input, connect one end of an audio cable to the AUDIO IN connector of the LCD display and the other end of an audio cable to the AUDIO OUT connector of the computer.
  • Page 25: Connecting External Equipment (Dvd / Dvd-B)

    MAKING CONNECTIONS 2.3 Connecting External Equipment (DVD / DVD-B) Connect one end of an HDMI cable to the HDMI connector of the LCD display and the other end of an HDMI cable to the HDMI OUT connector of the video player (DVD / DVD-B). Press the Source button on the remote control and choose HDMI as an input source.
  • Page 26: Connecting To Wired Network

    MAKING CONNECTIONS 2.5 Connecting to Wired Network If you connect this LCD display to a home network, you can play photos, music, and videos from your computer. INTERNET DISPLAY ROUTER [RJ-45] [RJ-45] To setup the network: Switch on the router and switch on its DHCP setting. Connect the router to the LCD display with an Ethernet cable.
  • Page 27: Chapter 3: Using The Lcd Display

    CHAPTER 3: USING THE LCD DISPLAY 3.1 Turning on the Power POWER button Mute Note: Auto Aspect P.Mode Display ♦ The LCD display still consumes power as long as the power cord is connected to the power outlet. Disconnect the power PQRS WXYZ cord to completely cut off...
  • Page 28: Adjusting The Volume

    Mute USING THE LCD DISPLAY Auto Aspect P.Mode Display 3.3 Adjusting the Volume PQRS WXYZ Menu Exit Source Note: ♦ After pressing the button, the volume menu is displayed on the screen VOLUME buttons automatically. PIP/PBP ON/OFF Input V O L U M E Change Swap ♦...
  • Page 29: Choosing Your Preferred Picture Settings

    USING THE LCD DISPLAY 3.5 Choosing Your Preferred Picture Settings Note: The available picture modes include: Mute ♦ STANDARD: Default settings that suits most environments Auto Aspect P.Mode Display P.Mode button and types of video. ♦ TEXT: Automatically optimizes sharpness for reading text on the screen.
  • Page 30: Using Multi-Window Mode

    USING THE LCD DISPLAY 3.7 Using Multi-Window Mode The Multi-Window feature allows viewing of more than one input source signal on the LCD display. 3.7.1 Multi-Window Options Mute Info: Auto Aspect P.Mode Display ♦ PIP (Picture-in-Picture) For Control Panel: MODE: The sub source signal Press the button repeatedly to enable and scroll among the is displayed within the main...
  • Page 31: Pip Swap

    USING THE LCD DISPLAY 3.7.2 PIP Swap The main and the sub source signals set in PIP Mode can be easily swapped using the remote control. Note: ♦ PIP Swap can only be executed Sub source if MULTI-WINDOW MODE is set to PIP MODE.
  • Page 32: Chapter 4: On Screen Display Menu

    CHAPTER 4: ON SCREEN DISPLAY MENU 4.1 Using the OSD Menu Operation Menu Navigation Control Panel Remote Control button. Press the MENU Display the main menu screen. Press the button. B R I G H T N E S S H D M I 1 2 8 0 x 7 2 0 @ 6 0 .
  • Page 33 ON SCREEN DISPLAY MENU Operation Menu Navigation Control Panel Remote Control Adjust the settings. 1 Press the 1 Press the button to select button to select The highlighted item indicates the active submenu. the submenu the submenu For example: item. item.
  • Page 34: Osd Menu Tree

    ON SCREEN DISPLAY MENU 4.2 OSD Menu Tree B R I G H T N E S S H D M I 1 2 8 0 x 7 2 0 @ 6 0 . 0 H z B R I G H T N E S S C O N T R A S T B L A C K L E V E L P I C T U R E M O D E...
  • Page 35 ON SCREEN DISPLAY MENU Main Menu Submenu Remarks 4. OSD Setting • LANGUAGE Refer to page 39. • OSD H. POS. • OSD V. POS. • OSD TIMER • TRANSPARENCY • OSD SIZE • OSD ROTATION 5. All Reset • AUTO ADJUSTING Refer to page 40.
  • Page 36: Chapter 5: Adjusting The Lcd Display

    CHAPTER 5: ADJUSTING THE LCD DISPLAY 5.1 Brightness Menu 1 Press the button on the control B R I G H T N E S S panel or the MENU button on the H D M I 1 2 8 0 x 7 2 0 @ 6 0 . 0 H z B R I G H T N E S S remote control to call out the OSD C O N T R A S T...
  • Page 37 ADJUSTING THE LCD DISPLAY Item Function Operation Range Adjusts the black level of the Press the button on the screen image. Low brightness 0 to 100 control panel or the remote setting makes black colour darker. control to adjust the value. BLACK LEVEL Note: ♦...
  • Page 38: Adjust Screen Menu

    ADJUSTING THE LCD DISPLAY 5.2 Adjust Screen Menu 1 Press the button on the control A D J U S T S C R E E N panel or the MENU button on the H D M I 1 2 8 0 x 7 2 0 @ 6 0 . 0 H z H .
  • Page 39: Colour Setting Menu

    ADJUSTING THE LCD DISPLAY 5.3 Colour Setting Menu 1 Press the button on the control C O L O U R S E T T I N G panel or the MENU button on the H D M I 1 2 8 0 x 7 2 0 @ 6 0 . 0 H z C O L O U R T E M P.
  • Page 40 ADJUSTING THE LCD DISPLAY Item Function Operation Range Operates the white balance and automatically adjusts the colour settings. COLOUR TEMP. can be set to: • WARM – Applies a reddish tint for warmer colours. • COOL – Applies a bluish tint for cooler colours.
  • Page 41 ADJUSTING THE LCD DISPLAY Item Function Operation Range Press the button on the Adjusts the non-linear setting for GAMMA control panel or the remote picture luminance and contrast. control to select the setting. Press the button on the Adjusts the clarity and focus of the SHARPNESS 0 to 100 control panel or the remote...
  • Page 42: Osd Setting Menu

    ADJUSTING THE LCD DISPLAY 5.4 OSD Setting Menu 1 Press the button on the control O S D S E T T I N G panel or the MENU button on the H D M I 1 2 8 0 x 7 2 0 @ 6 0 . 0 H z L A N G U A G E remote control to call out the OSD O S D H .
  • Page 43: All Reset Menu

    ADJUSTING THE LCD DISPLAY 5.5 All Reset Menu 1 Press the button on the control A L L R E S E T panel or the MENU button on the H D M I 1 2 8 0 x 7 2 0 @ 6 0 . 0 H z A U T O A D J U S T I N G remote control to call out the OSD A U T O C O L O U R...
  • Page 44: Multi Window Menu

    ADJUSTING THE LCD DISPLAY Item Function Operation Range Press the button on the Resets the display to its factory control panel or the SET RESET default settings button on the remote control to execute the function. 5.6 Multi Window Menu 1 Press the button on the control M U LT I W I N D O W...
  • Page 45: System 1 Menu

    ADJUSTING THE LCD DISPLAY Item Function Operation Range MEDIUM Press the button on the LARGE Sets the size of the sub picture in the PIP SIZE control panel or the remote PIP (Picture-in-Picture) mode. HUGE control to select the setting. SMALL TOP LEFT TOP RIGHT...
  • Page 46 ADJUSTING THE LCD DISPLAY Item Function Operation Range Sets the display to automatically detect the input source signal. SOURCE DETECT can be set to: • OFF – Allows user to manually select the input source signal by pressing the button on the control panel or the Source button on the remote control.
  • Page 47 ADJUSTING THE LCD DISPLAY Item Function Operation Range Enables or disables modifications to the OSD menu when using the a) Press the button to remote control. select the setting. IR LOCK can be set to: b) Press the SET button to IR LOCK •...
  • Page 48: System 2 Menu

    ADJUSTING THE LCD DISPLAY Item Function Operation Range a) Press the button on the control panel or the SET button on the remote control to open the ANTI-BURN-IN submenu. b) Press the button on the control panel or the remote control to select the submenu items.
  • Page 49 ADJUSTING THE LCD DISPLAY Item Function Operation Range Press the button on the MONITOR ID Sets the ID of the display. 1 to 255 control panel or the remote control to adjust the value. a) Press the button on the control panel or the remote control to set the month.
  • Page 50 ADJUSTING THE LCD DISPLAY Item Function Operation Range Configures network settings. • NET MODE – Sets the network mode to DHCP or STATIC IP depending on the network type. DHCP: Obtains connection parameters automatically from the network. STATIC IP: Network parameters, such as IP ADDRESS, SUBNET MASK, GATEWAY, PRIMARY DNS, and SECONDARY DNS...
  • Page 51: Chapter 6: Appendix

    CHAPTER 6: APPENDIX 6.1 Warning Messages Warning Messages Cause Solution The LCD display cannot detect the • Check if the input source is input source signal. turned ON. • Check if the signal cable is properly connected. N O S I G N A L •...
  • Page 52: Supported Resolution

    APPENDIX 6.2 Supported Resolution Supported Resolution: Active Resolution Standard Resolution Refresh Rate H Pixels V Lines 60 Hz WVGA 70 Hz 56 Hz SVGA 60 Hz 1024 60 Hz WXGA 1280 60 Hz SXGA 1280 60 Hz SXGA 1280 1024 60 Hz WXGA 1440...
  • Page 53: Cleaning

    APPENDIX General guidelines: • The PC text quality is optimum in 4K mode (3840x2160 60Hz). • Your PC display screen might appear different depending on the manufacturer (and your particular version of Windows). • Check your PC instruction book for information about connecting your PC to a display. •...
  • Page 54: Troubleshooting

    APPENDIX 6.4 Troubleshooting Symptom Possible Cause Remedy No picture is displayed • The main power switch on 1 Plug in the power cord. the back of the display is not 2 Make sure the power switch is switched on. switched on. •...
  • Page 55: Transporting The Lcd Display

    APPENDIX 6.5 Transporting the LCD Display 6.5.1 QX-32 To transport the LCD display for repair or shipment, place the display in its original packaging carton. 1 Put all the accessories in the accessory box (a) (if necessary). 2 Place the LCD display inside the foam cushion packaging (b).
  • Page 56: Qx-43 / Qx-55

    APPENDIX 6.5.2 QX-43 / QX-55 To transport the LCD display for repair or shipment, place the display in its original packaging carton. 1 Put all the accessories in the accessory box (a) (if necessary). 2 Place the LCD display inside the foam cushion packaging (b). 3 Place the LCD display down in the lower box (c).
  • Page 57: Chapter 7: Specifications

    CHAPTER 7: SPECIFICATIONS 7.1 Display Specifications Display QX-32 QX-43 QX-55 Panel Type LED-Backlit TFT LCD (MVA) Panel Size 32" 42.5" 55" Max. Resolution 3840 x 2160 (UHD) Pixel Pitch 0.185 mm 0.245 mm 0.315 mm Brightness 350 cd/m 500 cd/m...
  • Page 58 SPECIFICATIONS Regional Approval QX-32 QX-43 QX-55 Certifications & Compliance CB, CE, RoHS, WEEE, REACH Dimensions and Weight QX-32 QX-43 QX-55 Accessories Power Cord, HDMI Cable, Remote Controller, Batteries, Quick Start Guide Note: ♦ All specifications are subject to change without prior notice.
  • Page 59: Display Dimensions

    SPECIFICATIONS 7.2 Display Dimensions 7.2.1 QX-32 Dimensions ON/OFF POWER HDMI AUDIO RS232 update 7.2.2 QX-43 Dimensions 1002.5 944.5 ON/OFF POWER HDMI AUDIO RS232 update...
  • Page 60: Dimensions

    SPECIFICATIONS 7.2.3 QX-55 Dimensions 1271 1212.8 ON/OFF POWER HDMI AUDIO RS232 update AG Neovo Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan. Copyright © 2017 AG Neovo. All rights reserved. QX-32/QX-43/QX-55_UM_V010...

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