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AG Neovo QD-84 User Manual

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  • Page 2: Table Of Contents

    TABLE OF CONTENTS SAFETY INFORMATION ..................... 1 REGULATORY INFORMATION ................... 4 POLISH CENTER FOR TESTING AND CERTIFICATION NOTICE........5 CHAPTER 1: UNPACKING AND INSTALLATION.............10 1.1. Unpacking ........................10 1.2. Package Contents ......................10 1.3. Installation Notes ......................10 1.4. Mounting on a Wall ......................11 1.4.1.
  • Page 3 8.5. Proximity of Pixel Defects ....................47 8.6. Pixel Defect Tolerances ....................47 8.7. MURA ..........................48 CHAPTER 9: CLEANING AND TROUBLESHOOTING ............ 49 9.1. Cleaning .......................... 49 9.2. Troubleshooting ......................50 CHAPTER 10: TECHNICAL SPECIFICATIONS ............... 51 10.1. QD-84 & QD-98 ......................51...

  • Page 4: Safety Information

    SAFETY INSTRUCTIONS Safety precautions and maintenance WARNING: Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards. Read and follow these instructions when connecting and using your display: Operation: •...
  • Page 5 SAFETY INSTRUCTIONS IMPORTANT: Always activate a moving screen saver program when you leave your display unattended. Always activate a periodic screen refresh application if the unit will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging”...
  • Page 6 SAFETY INSTRUCTIONS EC Declaration of Conformity We declare under our responsibility that the product is in conformity with the following standards: • EN60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013 (Safety requirement of Information Technology Equipment). • EN55022:2010 (Radio Disturbance requirement of Information Technology Equipment). This is Class A product.

  • Page 7: Regulatory Information

    SAFETY INSTRUCTIONS Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, display, printer, and so on) should have the same power supply source. The phasing conductor of the room’s electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).
  • Page 8 SAFETY INSTRUCTIONS Electric, Magnetic and Electromagnetic Fields (“EMF”) 1. We manufacture and sell many products targeted at consumers, which, like any electronic apparatus, in general have the ability to emit and receive electromagnetic signals. 2. One of our leading Business Principles is to take all necessary health and safety measures for our products, to comply with all applicable legal requirements and to stay well within the EMF standards applicable at the time of producing the products.
  • Page 9 SAFETY INSTRUCTIONS North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA.
  • Page 10 SAFETY INSTRUCTIONS China RoHS 中国电子信息产品污染控制标识要求 (中国RoHS法规标示要求) 产品中有害物质的名称及含量。 有害物质 零部件名称 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (Cr (VI)) (PBB) (PBDE) 塑料外框 后壳 CCFL panel 电路板组件* 底座 电源线 其他线材 遥控器 *：电路板组件包括印刷电路板及其构成的零部件，如电阻、电容、集成电路、连接器等。 本表格依据SJ/T 11364的规定编制。 O: 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 标准规定的限量要求以下. 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 标准规定的限量要求. 上表中打...
  • Page 11 SAFETY INSTRUCTIONS 《废弃电子产品回收处理管理条例》提示性说明 为了更好地关爱及保护地球， 当用户不再需要此产品或产品寿命终止时， 请遵守国家废弃电器电子产 品回收处理相关法律规定， 将其交给当地具有国家认可的回收处理资质的厂商进行回收处理 End-of-Life Disposal Your new Public Information Display contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old display from your local dealer.
  • Page 12 SAFETY INSTRUCTIONS Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2016” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

  • Page 13: Chapter 1: Unpacking And Installation

    CHAPTER 1: UNPACKING AND INSTALLATION 1.1. Unpacking • This product is packed in a carton, together with the standard accessories. • Any other optional accessories will be packed separately. • Due to the size and weight of this display it is recommended for two people to move it. •...

  • Page 14: Mounting On A Wall

    To mount this display to a wall, you will have to obtain a standard wall-mounting kit (commercially available). We recommend using a mounting interface that complies with TUV-GS and/or UL1678 standard in North America. Eye bolt Protective Sheet VESA Grid QD-84 Table Carrying handle Eye bolt Protective Sheet VESA Grid...

  • Page 15: Vesa Grid

    UNPACKING AND INSTALLATION 1.4.1. VESA Grid Model Name Vesa Grid QD-84 600(H) x 500(V) mm 800(H) x 500(V) mm QD-98 Caution: To prevent the display from falling: • For wall or ceiling installation, we recommend installing the display with metal brackets which are commercially available.

  • Page 16: Chapter 2: Parts And Functions

    CHAPTER 2: PARTS AND FUNCTIONS 2.1. Control Panel MUTE INPUT MENU [ ] button Remote control sensor and power status Use this button to turn the display on or put indicator the display to standby. • Receives command signals from the remote control.

  • Page 17: Input/Output Terminals

    PARTS AND FUNCTIONS 2.2. Input/Output Terminals AC IN SPDIF OUT AC power input from the wall outlet. Digital audio output MAIN POWER SWITCH AUDIO IN Switch the main power on/off. Audio input for VGA source (3.5mm stereo phone). HDMI1 IN / HDMI2 IN / HDMI3 IN HDMI video/audio input.

  • Page 18: Remote Control

    PARTS AND FUNCTIONS 2.3. Remote Control [ ] POWER button Turn the display on or put the display to standby. 2.3.1 General functions [PLAY] buttons Control playback of media files. ] SOURCE button Choose input source. Press [ ] or [ ] button to choose from DisplayPort, DVI-D, VGA.

  • Page 19: Inserting The Batteries In The Remote Control

    PARTS AND FUNCTIONS 2.3.2 Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open 2. Align the batteries according to the (+) and (–) indications inside the battery compartment.

  • Page 20: Chapter 3: Connecting External Equipment

    CHAPTER 3: CONNECTING EXTERNAL EQUIPMENT 3.1 Connecting External Equipment (DVD/VCR/VCD) 3.1.1 Using COMPONENT video input [AUDIO IN] [COMPONENT IN] COMPONENT Out (YPbPr) Audio Out (YPbPr) DVD / VCR / VCD 3.1.2 Using Video Source input [AUDIO IN] [Y/CVBS IN] Y/CVBS Out Audio Out DVD / VCR / VCD 3.1.3 Using HDMI video input...

  • Page 21: Connecting A Pc

    CONNECTING EXTERNAL EQUIPMENT 3.2 Connecting a PC 3.2.1 Using VGA input Audio Out [VGA AUDIO IN] VGA Out D-Sub 15 pin [VGA IN] 3.2.2 Using DVI input [VGA AUDIO IN] Audio Out DVI Out [DVI IN] 3.2.3 Using HDMI input HDMI Out [HDMI IN]...

  • Page 22: Using Displayport Input

    CONNECTING EXTERNAL EQUIPMENT 3.2.4 Using DisplayPort input DisplayPort Out [DisplayPort IN] 3.3 Connecting Audio Equipment 3.3.1 Connecting external speakers External speakers 3.3.2 Connecting an external audio device Audio In [AUDIO OUT] Stereo Amplifier [SPDIF OUT]...

  • Page 23: Connecting Multiple Displays In A Daisy-Chain Configuration

    CONNECTING EXTERNAL EQUIPMENT 3.4 Connecting Multiple Displays in a Daisy-chain Configuration You can connect multiple displays to create a daisy-chain configuration for applications such as a video wall. NOTES: Maximum 25 displays (5x5) can be used in a daisy-chain configuration. 3.4.1 Display control connection Connect the [RS232C OUT] connector of DISPLAY 1 to the [RS232C IN] connector of DISPLAY 2.

  • Page 24: Ir Connection

    CONNECTING EXTERNAL EQUIPMENT 3.5 IR connection External IR Receiver [IR OUT] DISPLAY 1 DISPLAY 2 NORMAL [IR IN] [IR IN] SOURCE FORMAT LIST INFO ADJUST OPTIONS ID SET ENTER NOTES: This display’s remote control sensor will stop working if the [IR IN] is connected. 3.6 IR Pass-through Connection [IR OUT] DVD / VCR / VCD...

  • Page 25: Chapter 4: Operation

    CHAPTER 4: OPERATION NOTE: The control button described in this section is mainly on the remote control unless specified otherwise. 4.1 Watch the connected video source 1. Press [ ] SOURCE button. Video source Displayport DVI-D HDMI1 HDMI2 HDMI3 Component Video Card OPS 2.

  • Page 26: Play Options

    OPERATION 4.3 Play options 4.3.1 Playing music files Music in the top bar. 1. Choose Music 2. Choose one music track, and press [ ] button. • To play all the tracks in a folder, choose one music file. Then, press [ ] to Play All.

  • Page 27: Chapter 5: Osd Menu

    CHAPTER 5: OSD MENU An overall view of the On-Screen Display (OSD) structure is shown below. You can use it as a reference for further adjusting your display. 5.1 Navigating the OSD Menu 5.1.1 Navigating the OSD menu using the remote control SOURCE FORMAT LIST...

  • Page 28: Osd Menu Overview

    OSD MENU 5.2 OSD Menu Overview 5.2.1 Picture menu Picture Brightness Contrast Sharpness Black level Tint Color Noise reduction Native Gamma selection :Exit :Move :Select MENU Brightness Adjust the overall image brightness by changing the intensity of the LCD panel’s backlight. Contrast Adjust to sharpen the picture quality.

  • Page 29: Screen Menu

    OSD MENU Gamma selection Gamma is what controls the overall brightness of an image. Images which are not corrected properly can appear too white or too dark, so controlling the gamma properly can have a huge influence on the overall picture quality of your display. The options are: {Native} / {2.2} / {2.4} / {S gamma} Choose from: {3000K} / {4000K} / {5000K} / {6500K} / {7500K} / {9300K} / {10000K} / {Native} / {User}.
  • Page 30 OSD MENU H position Press the button to move the image to the right, or to move the image to the left. NOTES: • H position adjustment is functional for VGA input only. • H position cannot be adjusted when {Anti-Burn-in } is activated.

  • Page 31: Audio Menu

    OSD MENU Zoom Expands the horizontal and vertical sizes of the image simultaneously. H zoom Expands the horizontal size of the image only. V zoom Expands the vertical size of the image only. H position Moves the horizontal position of the image left or right. V position Moves the vertical position of the image up or down.

  • Page 32: Pip Menu

    OSD MENU 5.2.4 PIP menu Sub mode Small PIP size Bottom-Right PIP position PIP change PIP reset :Exit :Move :Select MENU Sub mode Select the PIP (Picture-in-Picture) mode. Choose from: {Off} / {PIP} / {POP} / {Quick swap} / {PBP 2Win} / {PBP 3Win} / {PBP 4Win}. Quick swap Switch main on top or sub on top.

  • Page 33: Configuration1 Menu

    OSD MENU NOTES: • The PIP function is available only for the following condition: {Advanced option} - {Tiling} - {Enable} setting to [No]. • The PIP function is available only for certain signal source combinations as shown in the table below.
  • Page 34 OSD MENU Auto adjust Use this function to automatically optimize the display of VGA input image. NOTES: This item is functional for VGA input only. Power save Use this setting to reduce the power automatically. • {RGB} - Select {On} to let the display enter power saving mode when no signal is detected from the PC mode (RGB color space) inputs after 10 seconds.
  • Page 35 OSD MENU Network settings Assign {IP address}, {Subnet Mask}, and {Default gateway} for the display. Network settings Enable DHCP IP address Subnet mask Default gateway 00:24:67:30:07:3E MAC address [ SET ] • DHCP - Choose to enable or disable the DHCP function. If enabled, the display will be assigned IP address, Subnet mask and Default gateway automatically.

  • Page 36: Configuration2 Menu

    1 to 255. Heat status This function allows you to check the thermal status of the display at any time. Monitor information Shows information about your display, including model number and serial number. Monitor information Model Name: QD-84 / QD-98 Serial NO:...

  • Page 37: Advanced Option Menu

    OSD MENU DP Version The option are: {DP 1.1} / {DP 1.2}.The default is {DP 1.1}. Human sensor Set the display to turn on backlight if it does sensor human and turn off backlight after an amount of time specified The options are: {Off, 10 ~ 60} minutes.
  • Page 38 OSD MENU Tiling With this function you can create a single large-screen matrix (video wall) that consists of up to 150 sets of this display (up to 10-sets on the vertical and 15-sets on the horizontal sides). This function requires a daisy-chain connection. Tiling H monitors V monitors...
  • Page 39 OSD MENU Frame comp. - Yes Frame comp. - No • {Enable} - Choose to enable or disable the Tiling function. If enabled, the display will apply the settings in {H monitors}, {V monitors}, {Position}, and {Frame comp.}. • {Switch on delay} - Set the power-on delaying time (in seconds). The default option {Auto} allows a sequential powering-on for each display by their ID number when multiple displays are connected.
  • Page 40 OSD MENU Off Timer Set the display to turn itself off to standby mode within an amount of time specified. The options are: {Off, 1 ~ 24} hours from current time. NOTES: When the “Off timer” is activated, the “Schedule” settings will be disabled. Schedule This function allows you to program up to 7 (seven) different scheduled time intervals for the display to activate.
  • Page 41 OSD MENU Date schedule: Press button to select which day in a week this schedule item will be take effect, and then press the [OK] button. When Input-source select to USB, enable to access USB play list setting: 0001/0002 Photo Photo Video Options...

  • Page 42: Input Menu

    OSD MENU OPS settings Set the OPS configuration under each power condition. • {Auto} - After selecting {Card OPS} for video source input, the OPS will be set to off when the display power is set to off, or set to on when the display power is set to on. When set to other video source inputs, the OPS will always be set to on.
  • Page 43 OSD MENU Sub 1 Select the input signal for the sub Win1 picture. Choose from: {Displayport} / {DVI-D} / {VGA} / {HDMI1} / {HDMI2} / {HDMI3} / {Component} / {Video} / {USB} / {Card OPS}. Sub 2 Select the input signal for the sub Win2 picture. Choose from: {Displayport} / {DVI-D} / {VGA} / {HDMI1} / {HDMI2} / {HDMI3} / {Component} / {Video} / {USB} / {Card OPS}.

  • Page 44: Chapter 6: Usb Device Compatibility

    CHAPTER 6: USB DEVICE COMPATIBILITY 6.1 USB device compatibility USB Video Subtitle Formats (for language subtitles, etc.) Max.Bit File Video Max.Frame Rate Container Maximum resolution Rate Audio codec Extensions codec (fps) (Mbps) MPEG-1 1920x1080 25p,30p,50i,60i MPEG- 1(L1&L2), MPEG-2 1920x1080 25p,30p,50i,60i .mpg MPEG-4 MPEG-1,2,2.5...
  • Page 45 USB DEVICE COMPATIBILITY Max. File Video Max.Frame Rate Container Maximum resolution Bit Rate Audio codec Extensions codec (fps) (Mbps) H.264 1920x1080 25p,30p,50p,60p,60i AAC/HE- 1920x1080i@field AAC(v1&v2), .ism/ rate=50, 60Hz Manifest frag MP4 AC3,E- 1920x1080p@frame .mpd AC3,WMA, rate=24, 25,30Hz WMA-PRO 1280x720p @ frame rate=50, 60Hz MPEG-4 1920x1080...
  • Page 46 USB DEVICE COMPATIBILITY USB Multimedia Formats Frequency Max.Bit Rate File Video Maximum Container Audio codec Extensions codec resolution (kHz) (Mbps) .mp3 MPEG-1,2,2.5 L3 .wma (V2 up to .asf V9.2) .wma WMA Pro WMA,WMA Pro .wav(PC) LPCM LPCM .aif(mac) LPCM LPCM .aiff(mac) .aac AAC,HE-...

  • Page 47: Chapter 7: Input Mode

    CHAPTER 7: INPUT MODE FHD Preset Mode (VGA/DVI timing support): Item Resolution H.Freq. (KHz) V.Freq. (Hz) BW(MHz) Item Resolution H.Freq. (KHz) V.Freq. (Hz) BW(MHz) 640x350 31.469 70.086 25.175 1400x1050 64.744 59.948 640x480 31.469 59.94 25.175 1440x1050 65.3 60.000 121.750 640x480 66.67 30.240 1400x1050...
  • Page 48 INPUT MODE UHD Preset Mode (DP/HDMI timing support): Item Resolution H.Freq. (KHz) V.Freq. (Hz) BW(MHz) 3840x2160 53.946 23.900 296.703 for HDMI 3840x2160 24.000 297.000 for HDMI 3840x2160 56.25 25.000 297.000 for HDMI 3840x2160 67.432 29.900 296.703 for HDMI 3840x2160 67.5 30.000 297.000 for HDMI...

  • Page 49: Chapter 8: Pixel Defect Polocy

    CHAPTER 8: PIXEL DEFECT POLOCY We strive to deliver the highest quality products and use some of the industry’s most advanced manufacturing processes whilst practicing stringent quality control. However, pixel or sub-pixel defects on the PDP / TFT panels used in Plasma- & LCD- displays are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but we guarantee that any Plasma- &...

  • Page 50: Dark Dot Defects

    PIXEL DEFECT POLOCY One lit red, green or blue sub Two adjacent lit sub pixels: Three adjacent lit sub pixels pixel (one white pixel) Red + Blue = Purple Red + Green = Yellow Green + Blue = Cyan (Light Blue) 8.4 Dark Dot Defects Black dot defects appear as pixels or sub-pixels that are always dark or “off”.

  • Page 51: Mura

    PIXEL DEFECT POLOCY BRIGHT DOT EFFECT ACCEPTABLE LEVEL 1 lit sub pixel BLACK DOT EFFECT ACCEPTABLE LEVEL 1 dark sub pixel TOTAL DOT DEFECTS OF ALL TYPES NOTE: * 1 or 2 adjacent sub pixel defects = 1 dot defect 8.7 MURA Dark spots or patches may occasionally appear on some liquid crystal display (LCD) panels.

  • Page 52: Chapter 9: Cleaning And Troubleshooting

    CHAPTER 9: CLEANING AND TROUBLESHOOTING 9.1 Cleaning Caution When Using the Display • Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes.

  • Page 53: Troubleshooting

    CLEANING AND TROUBLESHOOTING 9.2 Troubleshooting Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on 2. Make sure the power switch is switched on. the back of the display is not switched on.

  • Page 54: Chapter 10: Technical Specifications

    CHAPTER 10: TECHNICAL SPECIFICATIONS CHAPTER 10: TECHNICAL SPECIFICATIONS 10.1 QD-84 & QD-98 Display QD-84 QD-98 Screen Size (Active Area) 84” (213.5 cm) LCD 97.5” (247.7 cm) LCD Aspect Ratio 16:9 16:9 Number of pixels 3840 (H) x 2160 (V) 3840 (H) x 2160 (V) Pixel pitch 0.4845 x 0.4845 mm...
  • Page 55 0.5W Display Resolution (Pixels) 3840x2160 3840x2160 Network Standby (W) NOTE: All specifications are subject to change without prior notice. Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan. Copyright © 2016 AG Neovo. All rights reserved. QD-84/QD-98_UM_V012...

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