Table of Contents

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Service Manual
GR
-12
GR
-15
GR
-20
QS
-12R
QS
-15R
QS
-20R
QS
-12W
QS
-15W
QS
-20W
Serial Number Range
from GR10-20000
to GR16-40865
from GR16P-40866
to GR16P-44699
from GRP-44700
from GRR-101
from QS11-1000
to QS16-2429
from QS16P-2430
to QS16P-4499
from QSP-4500
Part No. 1275811GT
Rev A2
May 2018

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Summarization of Contents

Introduction
Important Information
Safety and operating instructions are critical for maintenance.
Compliance
Machine classification and design life details.
Technical Publications
Information on accuracy, improvements, and feedback.
Contact Us
Contact information for Genie.
Find a Manual for this Model
Instructions to locate manuals on the website.
Specifications
Machine Specifications
Details on batteries, motors, fluid capacities, and dimensions.
Performance Specifications
Drive speed, braking distance, gradeability, and function speeds.
Hydraulic Component Specifications
Details on hydraulic pump, manifold, and component specifications.
Hydraulic Oil Specifications
Requirements for hydraulic oils, optional fluids, and temperature ranges.
Hydraulic Hose and Fitting Torque Specifications
Torque specifications for Seal-Lok™ and JIC 37° fittings.
Safety Rules
Personal Safety
Awareness of hazards and top priority for safety.
Workplace Safety
Awareness of hazards and safe practices in the work area.
Scheduled Maintenance Procedures
Machine Configuration
Specifies machine setup for procedures.
Maintenance Schedule
Outlines maintenance intervals and types.
Commissioning
One-time procedures at 50 and 150 hours.
Quarterly and Annually
Procedures performed quarterly or annually.
Programmed
Procedures based on operating hours or pre-delivery.
Maintenance Inspection Report
Report checklists for scheduled inspections.
Instruction Examples
Examples of how to use the report and symbols.
Quarterly Maintenance Procedures
Q-1 Check for Open Bulletins and Owner Registration
Verifies open bulletins and owner registration status.
Q-2 Battery Inspection
Inspects battery condition, levels, and connections.
Q-3 Inspect the Electrical Wiring
Checks wiring for damage, corrosion, or loose connections.
Q-4 Inspect the Electrical Contactor
Inspects contact points of the contactor for wear or damage.
Q-5 Inspect the Voltage Inverter (if equipped)
Checks voltage inverter operation and indicators.
Q-6 Test the Flashing Beacons (if equipped)
Tests the function of flashing beacons.
Q-7 Test the Alarm Package (if equipped)
Tests the machine's alarm system.
Q-8 Inspect the Tires and Wheels (including castle nut torque)
Checks tires and wheels for damage and proper torque.
Q-9 Check the Lifting Chain Adjustments
Checks and adjusts lifting chain tension.
Q-10 Clean and Lubricate the Columns
Cleans and lubricates mast columns.
Q-11 Adjust the Sequencing Cables
Adjusts sequencing cable tension.
Q-12 Visual Inspection of the Hydraulic Oil
Visually inspects hydraulic oil for clarity, color, and contamination.
Q-13 Test the Drive Brakes
Tests the functionality and stopping distance of drive brakes.
Q-14 Test the Drive Speed – Stowed Position
Tests drive speed in the stowed position.
Q-15 Test the Drive Speed - Raised Position
Tests drive speed in the raised position.
Programmed Maintenance Procedures
P0-1 Grease the Steer Yokes
Greases the steer yokes.
P1-1 Inspect the Mast Assembly for Wear
Inspects mast assembly for wear.
P1-2 Inspect and Lubricate the Lifting Chains
Inspects and lubricates lifting chains.
P2-1 Replace the Hydraulic Return Filter
Replaces the hydraulic tank return filter.
P2-2 Test or Replace the Hydraulic Oil
Tests or replaces hydraulic oil.
Repair Procedures
Machine Configuration
Specifies machine setup for repair procedures.
10-4 How to Remove the Lift Cylinder
Steps to remove the lift cylinder.
Platform Controls
Operational Indicator Codes
Codes indicating machine operating status or faults.
1-1 Circuit Board
Instructions for removing the platform controls circuit board.
1-2 Joystick
Instructions for removing the joystick.
1-3 Platform Controls Alarm
Instructions for removing the platform controls alarm.
1-4 Platform Emergency Stop Button
Instructions for removing the emergency stop button.
Ground Controls
2-1 Software Revision Level
How to determine the machine's software revision level.
2-2 Machine Setup
How to set up machine parameters from ground controls.
2-3 Level Sensors
Information on level sensors and their function.
How to Install and Calibrate the Level Sensor - Procedure 1
Procedure for installing and calibrating level sensor type 1.
How to Install and Calibrate the Level Sensor - Procedure 2
Procedure for installing and calibrating level sensor type 2.
Hydraulic Pump
3-1 Function Pump
Information about the function pump.
How to Test the Hydraulic Pump
Steps to test the hydraulic pump's output pressure.
How to Remove the Hydraulic Pump
Steps to remove the hydraulic pump.
Function Manifold
4-1 Function Manifold Components
Lists components of the function manifold and their torque specs.
4-2 Valve Adjustments - Function Manifold
Adjustments for function manifold valves.
How to Adjust the System Relief Valve
Procedure to adjust the system relief valve pressure.
How to Adjust the Platform Lift Relief Valve
Procedure to adjust the platform lift relief valve.
How to Adjust the Steer Relief Valve
Procedure to adjust the steer relief valve pressure.
4-3 Valve Coils
Information on testing solenoid valve coils.
How to Test a Coil Diode
Procedure to test coil diodes for proper function.
Hydraulic Tank
6-1 Hydraulic Tank
Details the functions and components of the hydraulic tank.
How to Remove the Hydraulic Tank
Steps to remove the hydraulic tank.
Non-Steer Axle Components
7-1 Drive Brake
Components related to the drive brake.
How to Remove the Drive Brake
Steps to remove the drive brake assembly.
Steer Axle Components
8-1 Yoke and Drive Motor
Components related to the yoke and drive motor.
How to Remove the Yoke and Drive Motor Assembly
Steps to remove the yoke and drive motor assembly.
8-2 Steer Cylinder
Components related to the steer cylinder.
How to Remove the Steer Cylinder
Steps to remove the steer cylinder.
8-3 Steer Bellcrank
Components related to the steer bellcrank.
How to Remove the Tie Rod
Steps to remove the tie rod.
Platform Components
9-1 Platform
Components related to the platform.
How to Remove the Platform
Steps to remove the platform assembly.
9-2 Platform Extension Deck
Components related to the platform extension deck.
How to Remove the Platform Extension Deck
Steps to remove the platform extension deck.
9-3 Work Tray
Components related to the work tray.
How to Remove the Work Tray (if equipped)
Steps to remove the work tray.
Mast Components
10-1 Mast
Components related to the mast assembly.
How to Remove the Mast Assembly
Steps to remove the mast assembly.
How to Disassemble the Mast
Steps to disassemble the mast assembly.
How to Assemble the Mast
Steps to assemble the mast assembly.
10-2 Glide Pads
Information about glide pads and their adjustment.
How to Adjust the Glide Pads
Procedure to adjust glide pads.
10-3 Lifting Chains
Information about lifting chains.
How to Adjust the Lifting Chains
Procedure to adjust lifting chains.
How to Inspect the Lifting Chains
Procedure to inspect lifting chains for wear, rust, or tight joints.
Platform Overload Components
11-1 Platform Overload System (if equipped)
Information on the platform overload system.
How to Calibrate the Platform Overload System
Steps to calibrate the platform overload system.
11-2 Platform Overload Recovery Message
Information on clearing overload recovery messages.
How to Clear the Platform Overload Recovery Message
Steps to clear the platform overload recovery message.
Obstruction Sensing System
12-1 Obstruction Sensing Pads
Function and indicators of the obstruction sensing system.
How to Replace an Obstruction Sensing Pad (QSR models)
Steps to replace an obstruction sensing pad.
Battery Charger
13-1 Battery Charger
Information on charger profiles and status indicators.
Selecting a Charge Profile
Steps to select the correct battery charger profile.
Batteries
14-1 How to Remove the Batteries
Steps to remove the machine's batteries.
Diagnostics
GCON LCD Diagnostic Readout
Explains diagnostic readouts and codes.
Genie® SmartLink™ Diagnostic System
Overview of the diagnostic system.
GCON ECM Connector Layout
Diagram of the GCON ECM connector.
GCON I/O Map without Load Sense
Pinout map for GCON without load sense.
GCON I/O Map with Load Sense
Pinout map for GCON with load sense.
Operational Indicator Codes (OIC)
Lists and explains operational indicator codes.
Diagnostic Trouble Codes (DTC)
Explains types of diagnostic trouble codes.
Troubleshooting "HXXX" and "PXXX" Faults
Steps for diagnosing H and P type faults.
Wiring Diagram
Illustrates wiring for H and P type faults.
Fault Inspection Procedure
Step-by-step procedure for fault inspection.
Type "HXXX" Faults
Details HXXX fault codes, causes, and failure modes.
Type "PXXX" Faults
Details PXXX fault codes, causes, and failure modes.
Type "UXXX" Faults
Details UXXX fault codes, causes, and failure modes.
Type "FXXX" Faults
Details FXXX fault codes, causes, and failure modes.
Type "CXXX" Faults
Details CXXX fault codes, causes, and failure modes.
Battery Charger
Explains charger fault and error codes.
Charger Fault Codes
Lists charger fault codes, descriptions, causes, and solutions.
Charger Error Codes
Lists charger error codes, conditions, and possible causes.
Schematics
Electrical Schematics – ANSI / CSA Models
Electrical schematics for ANSI/CSA models.
Electrical Schematics – AS / CE Models
Electrical schematics for AS/CE models.
Electrical Schematic, QSR, ANSI / CSA (from serial number QS11-1000 to QS11-1015)
Electrical schematic for specific serial number ranges.
Electrical Schematic, QSR, ANSI / CSA (from serial number QS11-1016 to QS14-1550)
Electrical schematic for specific serial number ranges.
Electrical Schematic, QSR, ANSI / CSA (from serial numbers QS14-1551 to QS15-2426)
Electrical schematic for specific serial number ranges.
Electrical Schematic, QSR, AS / CE (from serial number QS11-1000 to QS11-1015)
Electrical schematic for specific serial number ranges.
Electrical Schematic, QSR, AS / CE (from serial number QS11-1016 to QS14-1550)
Electrical schematic for specific serial number ranges.
Electrical Schematic, QSR, AS / CE (from serial numbers QS14-1551 to QS15-2426)
Electrical schematic for specific serial number ranges.
Electrical Schematic, QSR, AS / CE (from serial numbers QS15-2427 to QS16P-2451)
Electrical schematic for specific serial number ranges.
Electrical Schematic, QSR, AS / CE (from serial numbers QS16P-2452 to QS16P-2468)
Electrical schematic for specific serial number ranges.
Hydraulic Schematics
Hydraulic schematics for various models.

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