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Table of Contents
Related Manuals for Hypermedia HG-4000 6U
Summarization of Contents
Hardware and Installation
Overview
General introduction to the HyperGateway family of scalable platforms.
Safety Information
Essential safety precautions for installing and operating the Hypermedia Gateway.
System Components
Description of the main components of the Hypermedia Gateway system.
Installation
Procedures for installing the Hypermedia Gateway system and its components.
Pre-Installation Preparation
Steps to prepare before installing the Hypermedia Gateway unit in a rack.
Installing the D-Link DIR100 Router
Instructions for connecting the D-Link DIR100 Router to the Hypermedia Gateway.
Installing the RO 1.1 Embedded Router Card
Guide for installing the RO 1.1 module, providing Ethernet broadband router functionality.
Installing the Media Gateway (MG) Card
Steps to install the MG-1.1/1.2 Media Matrix card for voice and data.
Installing the Cellular Card
Procedure for inserting SIM cards and installing antennas for the cellular card.
Powering Up and LEDs
Instructions on turning on the unit and checking status indicators.
LEDs
Explanations of LED behavior on the Hypermedia Gateway's cards.
HMC Quick Start
Installation
Guide to installing the Hypermedia Management Console program on a computer.
Start-up and Initial Connection
Steps to launch and connect to the Hypermedia Management Console.
User Interface Overview
Description of the HMC interface, including Navigation and Configuration panes.
HMC Navigation
Summary of branches and sub-branches in the HMC Navigation Pane.
Save/Load Configuration
Procedures for backing up, restoring, and deleting system configurations.
Call Parameters
Configuration of parameters affecting Callback and Callthrough features.
Configuring a Cellular Card
Cellular Card and System Terminology
Definitions and explanations of terms related to cellular cards and system components.
Volume Settings
Adjusting the audio level for cellular modules and configuring echo cancellation.
Media Connections
Configuring connections between cellular channels and other system cards.
Associating/Linking Cellular Channels
Steps to link a cellular channel with another media channel in the system matrix.
Unlinking Cellular Allocations
Procedure to break an existing media channel allocation.
Callbacks
Configuring the Gateway to authorize incoming calls and call back users.
Resources
Allocating resources for the Callback feature by linking and configuring channels.
Call Triggers
Configuring the gateway to respond to specific calls as Callback requests.
SMS Triggers
Enabling SMS messages to initiate a Gateway callback.
Callthroughs
Placing calls via the Hypermedia Gateway to external numbers.
Dial Filters
Applying consistent and automatic management of phone numbers before routing.
PIN Codes
Configuring PIN codes for SIM cards with active PINs.
MSN Values
Routing incoming calls to specific PBX extensions using Multiple Subscriber Numbers.
Reset
Resetting the entire cellular card or specific cellular modules.
Information Screens
Reviewing module information and serial numbers via HMC screens.
Module Info
Displays information about the modules of a cellular card.
Serial Numbers
Views GSM Modules IMEI and SIMs IMSI.
Locks
Restricting access to specific GSM operators or SIM cards.
SIM Select
Manually selecting and activating SIM cards for current use.
SIM Counters
Reviewing SIM card usage time and setting counter steps.
SIM Auto Manage
Configuring automatic alternation and discontinuation of SIM card use.
Call Counter Steps
Configuring steps, time periods, and repetitions for call charging.
CLI Blocking
Hiding the caller's phone number from the recipient.
Call Limits
Setting the time the Gateway waits for calls and max outgoing call length.
Cell Selection
Manually camping on a cellular site to select the strongest cell site.
USSD SIM Balance
Checking SIM card balance and adding value to a SIM card.
Settings
Enabling and disabling advanced parameters for cellular cards.
Monitoring Cellular Cards
Reviewing status, reception level, and BER level of SIM slots.
All Cells
Viewing information about all SIM slots on cellular modules.
Status
Displays the status of SIM slots on a specific cellular module.
Configuring LCR
Overview
Explains how LCR routes calls based on administrator-defined rules for per-call routing.
Linking to LCR
Configuring media types to refer calls to the LCR module.
Linking from a Media Branch
Steps to link cellular, PRI, or VoIP branches to the LCR module.
Linking from the LCR Branch
Steps to link media types to the LCR module from the LCR branch.
Editing a Target Link
Modifying existing target links within the LCR Media Matrix.
Breaking a Link (Unlink)
Procedure to break an existing link in the LCR Media Matrix.
Groups
Simplifying consistent application of LCR strategies by creating groups.
Creating a Group
Defining groups for LCR strategies, including cyclic, filters, and routing.
Using the Default Group Settings
Applying pre-defined group settings instead of custom ones.
Resource Map
Assigning resources to groups within the LCR module.
Sample Assignment
Illustrates resource assignment to PBX, PSTN, and Cellular.
Assigning LCR Resources
Procedure for assigning LCR resources to defined groups using the Resource Map.
Rules
Determining to which group a call is routed based on prefixes and time frames.
Creating a Rule
Defining rules based on prefixes, groups, and optional time frames for call routing.
Creating a Default Set of Rules
Using a wizard to define a set of simple rules for call routing.
Deleting a Rule
Removing a defined rule from the LCR configuration.
Filters
Enabling consistent, automatic management of phone numbers before routing.
Time Frames
Determining the hours of the day when a specific LCR rule is applied.
Creating a Time Frame
Defining start and end times for applying LCR rules during specific periods.
Disabling Time Frames
Feature to disable the time frame functionality and erase all definitions.
Advanced Call Routing (ACR)
Defining white and black lists to supplement LCR rules.
Modifying the Existing ACR Number List
Updating the ACR number list by exporting, editing, and importing a CSV file.
Creating a New ACR Number List File
Creating a new ACR number list file in CSV format with tags and numbers.
ACR Rules
Creating and defining rules for Advanced Call Routing based on number lists.
Callthrough
Placing calls via the Hypermedia Gateway to external numbers.
Number Filters
Manipulating numbers sent or received by the Gateway based on defined rules.
Applying a Callthrough Filter
Applying pre-defined filters to Callthrough resources.
Callback Triggers
Configuring resources to act as triggers for Callback sessions.
CDR
Enabling collection and access to Call Detail Records (CDR).
Enabling Collection of CDR
Activating the feature to collect Call Detail Records.
Downloading a CDR File
Procedures for downloading Call Detail Record files.
Deciphering the CDR File
Explains the format and fields of a CDR line.
Activating LCR in PC Cards
Manually activating the LCR service when using PC1 and PC2 cards.
LCR CDRs
Managing and downloading daily LCR Call Detail Record files.
Deciphering the CDR File
Explains the format and fields of an LCR CDR line.
Configuring the VoIP Card
VoIP Media Connections
Configuring connections between VoIP channels and other system cards.
Associating/Linking VoIP Channels
Steps to link a VoIP channel with another media channel.
Unlinking VoIP Allocations
Procedure to break an existing VoIP channel allocation.
Callthrough
Placing calls via the Hypermedia Gateway to external numbers using VoIP.
VoIP Settings
Configuring various parameters to support a Voice over IP network.
VoIP Management Features
Enhancing VoIP network performance by restricting calls and refining routing.
IP Filters
Creating a white list of IP addresses for allowed destinations.
DDI Filters (Direct Dial-in)
Creating a white list of Direct Dial-In numbers for permitted call reception.
Dial Filters
Applying Number Filters to a VoIP channel.
Call Routing
Creating a list of IP resources that can dial through the system.
Phone2Net Dial Plan
Connecting phone calls to IP network phones.
DDI Blocking
Importing a list of phone numbers that the Gateway will not dial.
Cause Codes
Manipulating call release reasons for reporting.
Monitoring VoIP Cards
Reviewing VoIP card status and controlling line activity.
Review VoIP Card Information
Displaying information about VoIP card status and line activity.
Controlling VoIP Line Activity
Managing VoIP line activity, such as blocking or unblocking lines.
VoIP CDRs
Managing and downloading daily VoIP Call Detail Record files.
Deciphering the VoIP CDR File
Explains the format and fields of a VoIP CDR entry.
Managing via the HMC
Add User
Defining Gateway users and managing their Callback access.
User List
Reviewing, modifying, and deleting defined Gateway users.
VPN Groups
Creating VPN Groups for organized assignment of features and parameters.
Number Filters
Performing advanced manipulations on numbers sent or received by the Gateway.
Scheduler
Configuring the Gateway to repeat commands at scheduled intervals.
Switch SIM per Slot
Configuring a GSM slot to use specific SIM cards for a defined period.
Switch SIM per System
Configuring the Gateway to use one specific SIM card for the entire system.
Reset SIM Counter
Restarting the recording of time in use for a GSM slot module.
Set Multi SIM
Creating cycles for SIM card usage duration and removal.
VoIP Channels
Blocking, opening, or clearing VoIP channels at a specific time.
Manual Command
Customizing a task and its schedule for the Gateway.
Callback
Tools to expand the flexibility of the Hypermedia Gateway Callback feature.
Remote Delegation
Forwarding a Callback trigger to another Hypermedia Gateway.
Ext. Authentication
Reserving Callback resources for specific users or groups.
Callback and Callthrough
Callback Overview
Overview of the Callback feature and its trigger initiation sequence.
Callback Best Practice
Best practice order for configuring the Callback feature.
Determine a Trigger Strategy
Identifying supported trigger types for Callback services.
Allocate the Trigger Resource
Linking and allocating a resource to act as a Callback trigger.
Allocate the Callback Resource
Linking and setting a resource as the 1st Leg for Callback.
Optionally, Require PIN Code Authorization
Configuring users to enter a PIN before receiving Callback resources.
Authorize the User
Performing initial user configuration for Callback and Callthrough access.
Inform Users
System administrator responsibility to inform end-users about Callback numbers.
Callthrough Overview
Overview of the Callthrough feature for placing external calls.
Callthrough Best Practice
Best practice order for configuring the Callthrough feature.
Allocate the Callthrough Resource
Linking and setting a resource as the 1st Leg for Callthrough.
Determine and Configure a User Authentication Strategy
Configuring user authorization for Callthrough via authentication.
Inform Users
Informing end-users about DDI numbers allocated to Callthrough.
CB/CT CDRs
Managing and downloading Callback and Callthrough CDR files.
Console Suite and other Tools
CDR Console
Downloading and reviewing Call Detail Records using the CDR Console.
Log Console
Reviewing the primary system log for events and alarms.
Decoding Logs
Explains relevant entries from edited log samples.
Service Console
Assisting technical support by completing tasks using the Service Console.
HGS Setup Parameters Tool
Configuring parameters affecting global Hypermedia Gateway behavior.
PRI Cause Conversion
Manipulating call release reasons (Cause Codes) for reporting.
Hypermedia Gateway Server List
Reviewing existing servers and adding new ones for management.
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