When the Update Device Driver Wizard appears, click Next. If the Wizard is
unable to locate the driver, click Other Locations. Click Browse and select your
CD-ROM drive. Click OK. Click Finish to complete the installation.
Step 3: Verify that the modem is properly installed.
Windows XP
Click Windows Start, and click Control Panel. Click Network and Internet
Connections, Phone and Modem Options, and then click the Modems tab. You
should see a description of your modem, USRobotics V.92 Voice Win Int, and a
COM port setting. If you do not see a description of your modem, see the Note
after this section. If you do see the description, click Modem, highlight the
description of your new modem, and click Properties. Click the Diagnostics tab.
Click the Query Modem button. You should see a series of commands and
responses from the modem. This means that the installation was a success. If
you do not see commands and responses, see the Note after this section.
Windows 2000
Click Windows Start, Settings, and then Control Panel. Double-click the Phone
and Modem Options icon. Click the Modems tab. Make sure that the correct
modem is highlighted, USRobotics V.92 Voice Win Int. If you do not see a
description of your modem, see the Note after this section. If you do see the
description, click the Properties button. Click the Diagnostics tab. Click the
Query Modem button. You should see a series of commands and responses from
the modem. This means that the installation was a success. If you do not see
commands and responses, see the Note after this section.
Windows Me/98/95
Click Windows Start, Settings, and then Control Panel. Double-click the Modems
icon. In the Modems Properties screen, you should see a description for your
modem, USRobotics V.92 Voice Win Int. If you do not see a description of your
modem, see the Note after this section. If you do see the description, click the
Diagnostics tab. Make sure that the correct COM Port (modem) is highlighted.
Click the More Info button. You should see a series of commands and responses
from the modem. This means that the installation was a success. If you do not
see commands and responses, see the Note after this section.
NOTE: If your modem is not listed and/or you do not see a series of
commands and responses, make sure that your internal modem is
physically installed correctly in your computer. With the power off,
press the modem in firmly so that it is seated properly in its slot. When
the modem is installed correctly, you will no longer see any part of the gold edge.
If your modem still does not work, you may need to remove it and reinstall it in
another available slot. Shut down and restart your PC. Check your modem again
using Control Panel as described previously.
6
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