Samsung iDCS 18D User Manual
Keysets
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- User instructions (155 pages) ,
- User instruction (140 pages) ,
- User manual (81 pages)
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iDCS KEYSET
USER GUIDE
SAMSUNG iDCS SYSTEMS
August 2004
Samsung Telecommunications America reserves the right without prior notice to revise infor-
mation in this guide for any reason. Samsung Telecommunications America also reserves the
right without prior notice to make changes in design or components of equipment as engi-
neering and manufacturing may warrant. Samsung Telecommunications America disclaims all
liabilities for damages arising from the erroneous interpretation or use of information presented
in this guide.
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Table of Contents
Related Manuals for Samsung iDCS 18D
Summarization of Contents
About This Book
Guide Overview
Introduces the user guide and its purpose for the iDCS keyset.
Understanding Your iDCS Keyset
User Orientation and Call Indications
Explains keyset operation, call indicators, and basic system concepts.
Core Keyset Functions
Speakerphone, Volume, and Status Indicators
Operating speakerphone, adjusting volume, and understanding status lights and system tones.
iDS Keyset Models and Accessories
Keyset Layouts, Modules, and Accessories
Details on keyset models (28D, 18D, 8D) and accessories like the 64B module and 14-button strip.
Key Setup and Assembly
Assembling Keyset and Adding Key Strips
Instructions for assembling the keyset and attaching a key strip.
Making and Receiving Outside Calls
Outside Call Procedures
Steps for initiating and answering external telephone calls.
Intercom Call Management
Internal Calling, Answering, and Modes
Procedures for internal calls, including voice announce and auto answer modes.
Call Processing and Transferring
Call Holding, Consultation, and Transferring
Placing calls on hold, consulting, and transferring calls to other extensions.
Advanced Call Handling Features
Call Waiting, Conferences, and Camp-On Transfers
Managing call waiting, conferences, and transferring calls to busy stations.
Call Forwarding Options
Forwarding Calls (Internal/External)
Redirecting incoming calls based on status or to external numbers.
Dialing and Network Features
Speed Dialing and Network Forwarding
Using speed dial for quick dialing and forwarding calls across networked systems.
Paging and Messaging
Making Pages and Leaving Message Indications
Procedures for making announcements and leaving message indications.
Call Parking and Message Retrieval
Call Park/Page and Message Handling
Parking calls, paging for retrieval, and managing returned/canceled messages.
Convenience Features
Do Not Disturb, Mute, and Alarms
Blocking calls, muting the microphone, and setting appointment reminders.
Key Keyset Management and Security
Locking Keyset, Account Codes, and OHVA
Securing the keyset, using account codes, and managing Off-Hook Voice Announcements.
Customizing Your Keyset
Password, Answer Modes, and Auto Hold
Personalizing security, call answer, and call hold settings.
Keypad and Display Options
Hot Keypad, Ring Preference, and Caller ID Display
Enabling direct dialing, managing ring settings, and configuring Caller ID display.
Display Features and Directory Information
Interactive Keys and Directory Access
Using display keys and accessing directory information for contacts.
Call Logging and Timing Features
Call Log, Timers, and Message Indications
Reviewing call history, timing calls, and checking message indicators.
Advanced Dialing and Messaging
LCR, Programmed Messages, and Text Messaging
Using LCR, creating advanced messages, and sending text messages.
Understanding Caller ID
Caller ID Display Information and Handling
Explains various Caller ID messages and how the system handles them.
Managing Caller ID Data
Saving, Redialing, and Selecting Caller ID
Saving, redialing, and choosing display format for Caller ID information.
Viewing Next Caller ID Call
Displaying Caller ID for queued or camped-on calls.
System and Module Information
IDCS 64 Button Module and SVM/SVMI E-Series Overview
Details on the 64-button module and an overview of the SVM/SVMI E-Series system.
Mailbox and Subscriber Services Access
Accessing Mailbox and Services Menu
Steps to log in to the voice mailbox and navigate the Subscriber Services Menu.
Using Subscriber Services Features
Getting Started and Listening to Messages
Initial setup for services and instructions for listening to voice messages.
Message Management and Recording
Message Playback, Grouping, and Sending
Options for playing messages, grouping them, and recording/sending new messages.
Access Manager Configuration
Call Routing and Screening Management
Configuring call routing, blocking, screening, and Find Me features.
Personal Greetings Setup
Recording and Assigning Personal Greetings
Recording and assigning custom greetings for various call conditions.
Mailbox Administration Settings
Message Alerts, Pager Notification, and Undelete
Managing message notifications and recovering deleted messages.
Personal Services and Broadcasts
Auto Play, Broadcasts, and Service Configuration
Configuring message playback, system broadcasts, and personal services like workload management.
Personal Administration and Keyset Features
Password, Name, Directory, and Keyset Features
Setting personal details, and utilizing display keyset specific features like message lights.
Interactive Displays and Shortcuts
Using Displays and Shortcuts for Interaction
Navigating displays and using shortcuts for efficient interaction with system features.
Personal Speed Dial Numbers
Personal Speed Dial Entry List
Blank lists for users to record personal speed dial numbers for quick dialing.
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