HP AK373A - StorageWorks All-in-One Storage System 1200r 5.4TB SAS Model NAS Server Release Notes page 9

Data Protector Express can be used to change the rotation type of a backup to
Custom rotation, however, this change will not be reflected in All-in-One Storage
Workaround
Manager. If you need to use a custom rotation, HP recommends that you continue
to use Data Protector Express to make any further changes to the backup.
Issue: Reinstalling Data Protector Express requires additional manual configuration steps
If Data Protector Express is reinstalled on an All-in-One Storage System, there
are additional manual configuration steps that must be performed. This is not
necessary for a Data Protector Express upgrade. It is required for installation.
NOTE:
Description
The Data Protector Express installer provided on the AiO system includes a
bundled license key, so you will not be asked to provide a key. This license
key (MA0AGHSE-CS54E4MW-EKN6ZHME) will only work on AiO systems.
Use the following procedure to reinstall Data Protector Express and create an
ASMbackup user account. Install Data Protector Express as follows:
1.
2.
3.
Workaround
4.
5.
6.
7.
Issue:
Data Protector Express may fail to start with "Service not found" error
When attempting to start Data Protector Express, the following error may be
displayed:
Code: 59 (0x3b)
Description
Message: Service not found
Description: The desired service was not found.
service is no longer active, or the machine providing the
service is unavailable at this time.
Data Protector Express
Double-click the file C:\hpnas\Components\DPX\BB116-10550-DPX-V3.50-
SP2-34497-ALL-ALL-WEB.EXE.
When the Data Protector Express installation program opens, click the Install
icon.
When prompted, accept the default installation location of C:\Program
Files\HP.
When prompted, select Create a new Data Protector Express domain.
Click Next.
Enter the name of the domain. You may keep the default or use any name
you like.
After the installation completes, run the batch file at C:\hpnas\compo-
nents\DPX\Addasmbackupuser.cmd to create the Data Protector Express user
ASMbackup. This user is required for integration of Data Protector Express
with All-in-One Storage Manager.
Either the
All-in-One Storage System
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