HP AK373A - StorageWorks All-in-One Storage System 1200r 5.4TB SAS Model NAS Server Release Notes page 12

Workaround
Issue:
Data Protector Express may encounter issues after upgrading to AiO 1.4.0
Description
Workaround
HP StorageWorks Storage Mirroring
This section describes issues related to HP StorageWorks Storage Mirroring, a service required to run
replication on HP All-in-One Storage Systems.
12
Data Protector Express
1.
Use Data Protector Express to stop and then delete the Virtual Library Device.
a.
In Data Protector Express, select the Devices icon from the Favorites pane
on the left.
b. In the right pane, navigate until the desired device is displayed.
c. Right-click the Virtual Library device and select Stop.
d.
After the device has been stopped, right-click again and select Delete.
2. Delete the storage folder used by Data Protector Express to store the backup
data. The storage folder path can be found by right-clicking on the virtual
library in All-in-One Storage Manager, selecting Properties, and then selecting
the Storage tab.
3.
Right-click on the virtual library in All-in-One Storage Manager and select
Remove from view.
A Data Express configuration file, dpconfig.ini, may become corrupted during
the upgrade to AiO 1.4.0. To protect against this potential problem, a backup of
the configuration file is created prior to the upgrade. Possible issues may include:
• Data Protector Express may fail to start
• All-in-One Storage Manager may fail to discover previously existing backup
jobs or may fail to create new jobs.
• Data Protector Express may have no base license installed.
The backup of the configuration file is named dpconfig.ini.bak and is located
in the same directory. It may be used as a reference when making any necessary
changes to the configuration file.
To reset the dpconfig.ini file:
1. Navigate to C:\Program Files\HP\Data Protector
Express\config\dpconfig.ini.
2. Open the file with a text editor. In the [configuration] section, make sure
that disableNetwork is set to No. Example: disableNetwork=No.
NOTE:
The dpconfig.ini file contains an [international] section with
information about the month, day and year. The order of the day, month
and year will vary, depending on the language in which Data Protector
Express is installed. The dateFixed field is required for integration
with All-in-One Storage Manager and will result in errors if not present.
3.
If Data Protector Express displays an alert that states No base license is installed,
please add the following license key: MA0AGHSE-CS54E4MW-EKN6ZHME.
To add the license key, select Help > Licenses, right click in the window and
select New. Add the key in the New Licensedialog box.
NOTE:
This key will only work on AiO systems.