Issues And Workarounds; General Issues - HP AK373A - StorageWorks All-in-One Storage System 1200r 5.4TB SAS Model NAS Server Release Notes

• ASM agents now support domain controllers (including Microsoft Small Business Server and
Microsoft Essential Business Server 2008) as application host machines
• ASM agents are now supported on Windows Server 2008 as application host machines
• Ability to specify a dedicated, primary storage network plus a secondary subnet for iSCSI traffic
• Disaster recovery tools work in concert with backup applications to preserve storage subsystem
settings in case they need to be restored after a system rebuild
• Expose LUNs as mount points as an alternative to drive letters
• Ability to expose backup services to Data Protector
• HP StorageWorks Storage Mirroring Software update
An evaluation version of the HP StorageWorks Storage Mirroring Software version 5.0.2 is available on
all the latest HP StorageWorks All-in-One Storage Systems. You can also install the 5.0.2 version from
the HP Web site (http://www.hp.com/) for your evaluation. If you have already licensed a previous
version, the license includes 1 year of free upgrades. When prompted, enter the key evaluation to
begin the evaluation period.
The link to HP StorageWorks Storage Mirroring Software in the HP StorageWorks All-in-One Storage
Manager (ASM) will install version 5.0.2 if Storage Mirroring is not currently installed. If Storage
Mirroring is installed, the link will launch the HP StorageWorks Storage Mirroring Management console.
Fixes
• All-in-One Storage Manager (ASM) agents are now fully supported on dual-home servers.
• ASM now supports multiple file volumes on iSCSI LUNs. ASM does not provision storage in this
manner, but if storage is manually provisioned in this manner, ASM will discover and manage it.

Issues and workarounds

Issues and their workarounds have been identified and placed into categories. These categories are:
• General issues, page 4
• Installation of All-in-One Version
• System administration, page 5
• All-in-One Storage
• Data Protector
• HP StorageWorks Storage

General issues

This section describes general hardware issues related to the All-in-One Storage System.
Issue:
Mouse is non-functional when using HP KVM (AiO400r and AiO 400t only)
Description
Workaround
4
1.4.0, page 5
Manager, page 5
Express, page 8
Mirroring, page 12
General issues
After system startup, the mouse included with the system is unresponsive.
1.
Open the KVM Console by pressing Prt Scrn or Ctrl, Ctrl.
2.
Click Commands.
3. Click Display Versions.
4. Click IA.
5.
Select your system from the list.
6.
Click Version.
7. Click Reset.
8. Click OK.
9.
Exit the KVM Console by pressing the ESC key.