Setup Troubleshooting; Removing And Reinstalling The Software; Checking The Printer Status - Lexmark 2470 - X Color Inkjet Getting Started Manual

Setup troubleshooting

Symptom Solution
The light 1 Disconnect the power cord from
is not lit the wall outlet and then from the
printer.
2 Plug the cord all the way into the
power supply on the printer.
3 Plug the cord into an electrical
outlet that other electrical
devices have been using.
4 If the light is not on, press
Software If the software does not launch
does not automatically when you insert the
install CD:
1 Close all open software
applications.
2 Temporarily disable any anti-
virus programs.
3 Double-click the My Computer
icon.
In Windows XP, click Start to
access the My Computer icon.
4 Double-click the CD-ROM drive
icon. If necessary, double-click
setup.exe.
5 Follow the instructions on the
computer screen to install the
software.
Note: After installing the software,
be sure to re-enable your anti-virus
software.
Symptom Solution
Software 1 Check the USB cable for any
does not obvious damage.
install
2 Firmly plug the square end of the
USB cable into the back of the
printer.
3 Firmly plug the rectangular end
of the USB cable into the USB
port of the computer. The USB
port is marked with
If the printer is connected to the
computer through another device:
.
1 Disconnect the USB cable from
any other device such as a USB
hub or switch box.
2 Directly connect the cable to the
printer and the computer.
Page does Make sure the printer is set as the
not print default printer and is not on hold or
paused. For more information, see
"Checking the printer status" in this
booklet.
Make sure the tape has been
removed from the print cartridge
and that the print cartridge has been
installed properly.
Removing and reinstalling the
software
1
From the desktop, click Start
Lexmark 2400 Series
2
Follow the instructions on the computer screen
to remove the printer software.
3
Restart the computer.
4
Click Cancel on any Add New Hardware
screens.
5
Eject and reinsert the software CD.
3
If the printer software installation screen does
not appear:
a
From the desktop, double-click My
Computer.
In Windows XP, click Start to access the My
Computer icon.
b
Double-click the CD-ROM drive icon.
If necessary, double-click setup.exe.
c
When the printer software installation
.
screen appears, click Install or Install
Now.
d
Follow the instructions on the computer
screen to complete the installation.

Checking the printer status

1
Click Start
or Printers.
or
Click Start
Other Hardware
2
Double-click the Lexmark 2400 Series icon.
3
Click Printer, and make sure no check mark
appears next to Pause Printing.
4
Make sure a check mark does appear next to
Set As Default.
Programs
Uninstall.
Settings Printers and Faxes
Control Panel Printers and
Printers and Faxes.