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Aspire 4349, 4749 & 4749Z
SERVICEGUIDE

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Summarization of Contents

CHAPTER 1 Hardware Specifications
Features
Summary of the computer's features.
CPU
Specifications for different Acer CPU models.
System Memory
Information on memory controller, size, slots, and speed.
Display
Specifications for the 14" HD Acer CineCrystal TFT LCD.
Graphics Controller
Details on the Intel HD Graphics 3000.
Hard Disk Drive (AVL components)
Specifications for various HDD models.
Wireless and Networking
Details on WLAN and WPAN specifications.
Input and Output (I/O) Ports
List and description of available ports.
Power Adapter and Battery
Specifications for the AC adapter and battery life.
Notebook Tour
Identification of components on various views of the laptop.
CHAPTER 2 System Utilities
BIOS Setup Utility
Introduction to the BIOS setup utility.
Main
Allows setting system time, date, and boot options.
Security
Parameters for safeguarding the computer from unauthorized use.
Boot
Allows changing the order of boot devices.
BIOS Flash Utilities
Requirements and procedures for BIOS flash updates.
Clearing BIOS Passwords
Procedure to clear BIOS passwords.
Crisis Disk Recovery
Steps for recovering BIOS using a crisis disk and USB storage.
CHAPTER 3 Machine Maintenance Procedures
Recommended Equipment
List of recommended tools for maintenance.
Maintenance Flowchart
Graphic representation of module removal/installation sequences.
Battery Pack Removal
Step-by-step guide to removing the battery pack.
Keyboard Removal
Step-by-step guide for keyboard removal.
HDD (Hard Disk Drive) Module Removal
Procedure for removing the HDD module.
Mainboard Removal
Procedure for removing the mainboard.
DIMM (Dual In-line Memory Module) Module Removal
Procedure for removing DIMM modules.
Thermal Module Removal
Procedure for removing the thermal module (heatsink/fan).
CPU Processor Removal
Procedure for removing the CPU processor.
LCD (Liquid Crystal Display) Module Removal
Procedure for removing the LCD module.
LCD Panel Removal
Procedure for removing the LCD panel.
CHAPTER 4 Troubleshooting
Power On Issues
Troubleshooting steps for systems that do not power on.
No Display Issues
Troubleshooting steps for display problems.
LCD Picture Failure
Troubleshooting flowchart for LCD failures.
Internal Keyboard Failure
Troubleshooting flowchart for keyboard failures.
Internal Speaker Failure
Troubleshooting steps for internal speaker failures.
Internal Microphone Failure
Troubleshooting steps for internal microphone failures.
USB Failure
Troubleshooting flowchart for USB failures.
Intermittent Problems
Strategies for diagnosing intermittent system hangs.
Post Codes
Explanation of POST code tables.
CHAPTER 5 Jumper and Connector Locations
Mainboard Jumper and Connector Locations
Locations of jumpers and connectors on the mainboard.
Clearing Password Check
Standard operating procedure for clearing BIOS passwords.
BIOS Recovery by Crisis Disk
Steps for recovering BIOS using a crisis disk and USB storage.
CHAPTER 6 FRU (Field Replaceable Unit) List
Exploded Diagrams
Visual diagrams showing component breakdown.
FRU List
List of all field-replaceable units and their part numbers.
CHAPTER 7 Model Definition and Configuration
Acer Aspire 4349
Configuration details for the Acer Aspire 4349 model.
Acer Aspire 4749 & 4749Z
Configuration details for Acer Aspire 4749 and 4749Z models.
CHAPTER 8 Test Compatible Components
Microsoft® Windows® 7 Environment Test
Compatibility testing details for Windows 7.
Test Compatible Components
Lists of components and peripherals that passed Acer's tests.
CHAPTER 9 Online Support Information
Introduction
Overview of online technical support services.

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