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Troubleshooting
OS requirement
VideoMate Vista T500F PCI card has to work on Windows XP SP2 or Vista.
You are welcome to www.WindowsUpdate.com website for the Service Pack
update of Microsoft.
VideoMate Vista T500F PCI card can also works on Microsoft XP Media
Center 2005. Make sure you have install driver correctly (see below) and DVD
decoder like ComproDVD, NVDVD or WinDVD 6.0. For more information on
MCE 2005, please check Microsoft website.
Driver Installation
The most common cause of
problems with the TV Tuner Card
is incorrect installation of the TV
capture and TV tuner drivers. If
you have problems watching,
recording, or timeshifting live TV,
please check the status of the
drivers with Device Manager.
You should see "VideoMate TV
SAA 7133/35 Hybrid Capture
Device" devices, in the "Sound,
video
and
game
controllers"
section
of
Windows
Device
Manager.
If these drivers are not there,
uninstalling and reinstalling the
VideoMate Vista T500F PCI card
drivers
can
help.
Use
the
Add/Remove Programs Control
Panel applet to uninstall the drivers. Reinstalling the drivers should fix this
problem.
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