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5
Troubleshooting
OS requirement
ComproPVR 2 has to work on Windows XP / Windows
2000 or above OS. It's recommended to
www.WindowsUpdate.com website for the Service Pack
update of Microsoft.
Driver Installation
The most common cause of problems with ComproPVR
is incorrect installation of TV Tuner product drivers. If
you have problems watching, recording, or timeshifting
live TV, please refer the product installation FAQ to
check the status of TV Tuner product drivers with Device
Manager.
Video OK / No Audio
If you can view the TV picture but get no audio, you
should check the following:
Check the Windows Volume Control dialog for muted
sound or volume levels that are too low. (Double-click on
the speaker icon in the system tray to see the Volume
Control dialog.)
If you are using an external audio patch cable, verify
that it is connected between the Audio-Out of TV tuner
card and Line-In of your sound card and that you
selected the audio source to be "Line-In." If using the
internal audio patch cable, check that it is connected
between the internal Audio-Out of the TV tuner card and
AUX-IN of your sound card and that you selected the
audio source to "AUX."
Troubleshooting
47
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