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Criterion 455-4603 Service Manual

30" standard gas range
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  • Page 2: Table Of Contents

    Contents 2. Preface ........................4 2.1. Purpose ............................... 4 2.2. Instruction ............................4 2.3. Intended Audience ..........................4 2.4. Service Support Contact: ........................4 3. Appearance and Structure ..................5 4. Basic Parameters ....................7 5. Basic Operation and Functions ................8 Clock/Display ..............................
  • Page 3 Control Board (Code – Err1, Err9) ....................25 9.3. Silicon Nitride Igniter (Code – Err2) ....................26 9.4. Temperature Sensor Probe (Code – Err3) ..................29 9.5. Solenoid Valve (Code – Err4, Err6) ....................31 9.6. The Thermal Insulation Cotton (Code – Err7) .................. 33 9.7.

  • Page 4: Range Care

    2.3. Intended Audience This service manual is intended primarily for Oven (Kitchen Appliance) users. 2.4. Service Support Contact: For any support, you can reach to Criterion support team in any of the following ways: Business Hours Monday - Friday 8 am - 4 pm EST Email Criterion@Customer-Appliance.com...

  • Page 5: Appearance And Structure

    RANGE CARE Appearance and Structure Control panel PCB (gas) 13 Right rear aluminum tube Control screen fixed box 14 Right front aluminum tube Control screen paste (gas) 15 No-flameout valve Control panel 16 Switch plate Right control panel retainer 17 KS1 Rotary knob Tiny gas oven burner cap 18 Lower flue Tiny gas oven burner...
  • Page 6 RANGE CARE 25 Light 61 Back bracket of the inner tank 26 Right plate of the inner tank 62 Left plate of the inner bile 27 Inner liner back plate(gas) 63 Lower rear back cover plate(gas) 28 Gridiron 64 Rear connecting plate 29 Inner liner bottom plate (gas) 65 Temperature control probe(gas) 30 Hinge fixed plate...

  • Page 7: Basic Parameters

    RANGE CARE Basic Parameters SPECIFICATIONS PRODUCT 30"Full Gas Back Control Oven PRODUCT TYPE Type760 LISTING AGENCY STANDARDS TECHNICAL SPECIFICATIONS VOLTAGE 120V/60Hz GAS BURNER 5000 BTU GAS BURNER 9500 BTU GAS BURNER 9500 BTU GAS BURNER 11500 BTU OVEN BYRNER 18000 BTU VOLUME 5.1 cu.ft CONTROL DISPLAY MODE...

  • Page 8: Basic Operation And Functions

    RANGE CARE Basic Operation and Functions Clock/Display When the power is first supplied to the range or if a power failure occurs, “12:00” will appear on the display. See “How to Set the Clock” section to set the time. When the oven is not in use the display will only show the time. NOTES: •...

  • Page 9: How To Set The Clock

    RANGE CARE 3. Once your desired time mode appears, the display will automatically switch back to the clock display indicating tha your time mode has been updated. How to Set The Clock: After the desired time setting mode has been selected you can now set the clock time on the range. 1.

  • Page 10: Control Lock

    RANGE CARE Control Lock The Control Lock function locks the control panel pads from being used to avoid any unintended use of the cook functions. When the control panel is locked, only the Oven Light will function. To Lock/Unlock Control Panel: 1.

  • Page 11: Display Sleep Mode

    RANGE CARE • If the “Bake” pad has been pressed, press the “+ or –” pad to adjust to the desired oven temperature. • If the “Broil Hi/Lo” pad has been pressed, the “HI” will automatically appear on display. Press the “Broil Hi/Lo”...

  • Page 12: Basic Maintenance

    RANGE CARE Basic Maintenance Basic Maintenance OVEN DOOR IMPORTANT: Use both hands to remove oven door(s). 8. Open the oven door fully so it is at a 90 degree angle. 9. Next, locate the oven door latches in both corners of the oven door, then flip up the hinge latch on each side to the unlocked position.

  • Page 13: Tip Over Hazard

    RANGE CARE Basic Maintenance TO AVOID OVEN DOOR GLASS BREAKAGE: • Do not close the oven door if the racks are not fully inserted into the oven cavity or when bakeware extends past the front edge of an oven rack. •...

  • Page 14: Error Display

    RANGE CARE Error Display 7.1. Error Code Code Warning Sound Problem One long and ten short beep Abnormal communication: The ErrA motherboard cannot receive the correct communication data from the control panel within 60 seconds di—di—di— Ignition failure or accidental flameout ErrF One long and six short beep Abnormal detection of mainboard...

  • Page 15: Troubleshooting

    RANGE CARE Troubleshooting 8.1. Common problems and checking Check your problem using the below-mentioned list and try the provided solutions for each error. If the error code still appears, please get in touch with customer support service. Problem Possible Cause & Solution Master NTC sensor abnormal (Err3) The temperature sensor terminal is damaged or installed incorrectly.
  • Page 16 RANGE CARE Turn off and restart the range. • Abnormal communication: The The program's self-testing failed during startup. motherboard cannot receive the correct • The cable terminal connections came off. communication data from the control • The cables are damaged. panel within 60 second (ErrA) •...

  • Page 17: Maintenance - Part Replacement

    RANGE CARE Maintenance - Part Replacement This topic will provide a step-by-step process on how to replace the following parts: • Communication cable, Control Board, and Display board (ErrA) • The Ion Probe or pressure stabilization valve (ErrF) • Control Board (E1, E9) •...

  • Page 18: Communication Cable, Control Board And Display Board (Code - Erra)

    RANGE CARE 9.1. Communication cable, Control Board and Display board (Code – ErrA) Remove the back panel. 4. Check the terminal to see if it is properly inserted. 5. Remove the Communication cable on the display board if Check the terminal is inserted correctly the error code still appears after the power is turned on.
  • Page 19 RANGE CARE 7. Try again after replacing the new Communication cable. 8. Try again after replacing the new display board 9. To replace the power board, remove the screws, same as illustrated below. 10. Replace the power board with a new one. 19 / 29...
  • Page 20 RANGE CARE 11. Put back all cables and back panel the same as illustrated below. 20 / 29...

  • Page 21: The Ion Probe Or Pressure Stabilization Valve (Code - Errf)

    RANGE CARE 9.2. The Ion Probe or pressure stabilization valve (Code – ErrF) 1. Remove the back panel. 4. Check if the ion probe connection display is plugged into its terminal. 2. Check the Ion Probe is tightly inserted 5. If the alarm code still appears after re-plugging, remove the two wires, same as illustrated.
  • Page 22 RANGE CARE 7. Use needle-nose pliers to lift the two door hinges. 10. Remove all screws from the bottom plate. 8. Lift the door up and remove it. 11. Take out the burner from the upper left. 9. Remove the screw, same as illustrated. 22 / 29...
  • Page 23 RANGE CARE 12. Remove the screws from this photo. 14. Put back the burner the same as the way removed and test if the error code still appears. 15. If an error still appears, please check the pressure stabilization valve in the open state. 13.
  • Page 24 RANGE CARE 16. Put back the back panel back on. 24 / 29...

  • Page 25: Control Board (Code - Err1, Err9)

    RANGE CARE 9.3. Control Board (Code – Err1, Err9) 1. Remove the back panel. Replace the Control Board with a new one. After all cables are removed from the power module, remove the screws, same as illustration. Put back all cables and the back panel back in their original places.

  • Page 26: Silicon Nitride Igniter (Code - Err2)

    RANGE CARE 9.4. Silicon Nitride Igniter (Code – Err2) 1. Remove the back panel. Remove the wires in the picture if the error code still appears after the power's turned on. Check the terminal to see if it is tightly inserted, and Check the silicon nitride cable if it is plugged into its terminal.
  • Page 27 RANGE CARE Lift the door up and remove it. Take out the burner from the upper left. Remove the screw, same as illustrated. Remove all screws from the bottom plate. Remove the screw shown and replace the igniter. 27 / 29...
  • Page 28 RANGE CARE 12. Put back all cables and back panel the same as the way taking out. 28 / 29...

  • Page 29: Temperature Sensor Probe (Code - Err3)

    RANGE CARE 9.5. Temperature Sensor Probe (Code – Err3) 1. Remove the back panel. 3. If the error code still appears after power is turned on. Remove the terminal in the photo. 2. Check if the terminal is tightly inserted. 4.
  • Page 30 RANGE CARE 5. Replace the Temperature sensor probe. 6. Put back all cables and back panel the same as the way taking out. 30 / 29...

  • Page 31: Solenoid Valve (Code - Err4, Err6)

    RANGE CARE 9.6. Solenoid Valve (Code – Err4, Err6) 1. Remove the back panel. 3. Checking the Solenoid valve connection on the control board is tight. 2. Checking the Solenoid valve is inserted correctly. 4. Remove the nuts seen in the photo. 31 / 29...
  • Page 32 RANGE CARE 5. Replace with a new Solenoid valve. 6. Put all the cables and the back panel the same as the way taking out. 32 / 29...

  • Page 33: The Thermal Insulation Cotton (Code - Err7)

    RANGE CARE 9.7. The Thermal Insulation Cotton (Code – Err7) Remove the back panel. 4. Put back all cables and back panel the same as the way taking out. 2. Check the thermal insulation cotton; if it is warped, suspended, or exposed inner liner backboard, correct it the same as in the photo.

This manual is also suitable for:

455-4604455-4605

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