HP ProBook 4 G1i User Manual
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HP ProBook 4 G1i User Manual

HP ProBook 4 G1i User Manual

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User Guide
SUMMARY
This guide provides basic information for using and upgrading this product, including topics such as
components, features, networks, and HP resources.

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Summary of Contents for HP ProBook 4 G1i

  • Page 1 User Guide SUMMARY This guide provides basic information for using and upgrading this product, including topics such as components, features, networks, and HP resources.

  • Page 2: Legal Information

    Intel, Celeron, Pentium, and Thunderbolt to be bound by the terms of the HP End Not all features are available in all are trademarks of Intel Corporation or User License Agreement (EULA).
  • Page 3 Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter provided by HP comply with the user-accessible surface temperature limits defined by applicable safety standards.
  • Page 4 Processor configuration setting (select products only) Important information about processor configurations. IMPORTANT: Select computer products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor.

  • Page 5: Table Of Contents

    Wireless button ........................................21 Operating system controls.................................... 21 Connecting to a WLAN ....................................... 22 Using HP Mobile Broadband (select products only)..........................22 Locating mobile operator settings ................................. 22 Connecting with HP Mobile Broadband.............................. 23 Using eSIM (select products only)..................................23...
  • Page 6 Connecting to a local area network (LAN) (select products only)....................25 Using HP LAN-Wireless Protection (select products only)........................ 25 Using HP MAC Address Pass Through (select products only)........................26 5 Navigating the screen..........................................28 Using touchpad and touch screen gestures ................................. 28 Tap................................................
  • Page 7 Running on battery power ........................................42 Using HP Fast Charge (select products only) ............................42 Displaying battery charge......................................43 Finding battery information in HP Support Assistant (select products only)..............43 Conserving battery power....................................... 43 Identifying low battery levels ....................................43 Resolving a low battery level....................................
  • Page 8 10 Backing up, restoring, and recovering....................................63 Backing up information and creating recovery media...........................63 Using Windows tools for backing up.................................63 Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......63 Restoring and recovering your system..................................63 Creating a system restore ......................................64 Restoring and recovery methods ..................................64...
  • Page 9 Using an HP PC Hardware Diagnostics UEFI hardware failure ID code...................72 Starting HP PC Hardware Diagnostics UEFI ..............................72 Starting HP PC Hardware Diagnostics UEFI through HP Hotkey Support software (select products only)................................................73 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive..................73 Downloading the latest HP PC Hardware Diagnostics UEFI version................74...

  • Page 10: About This Guide

    About this guide This guide provides basic information for using and upgrading this product. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.

  • Page 11: Getting Started

    This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer and where to find additional HP resources. After you set up and register the computer, HP recommends the following steps to get the most out of your smart investment: ®...
  • Page 12 NOTE: *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP might provide a printed warranty in Finding information...
  • Page 13 For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacific, you can write to HP at POD, PO Box 161, Kitchener Road Post Office, Singapore 912006. Include your product name, and your name, phone number, and postal address.

  • Page 14: Components

    Components Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Locating hardware Use these instructions to find out what hardware is installed on your computer. ■ Select the Search icon in the taskbar, type device manager in the search box, and then select the Device Manager app.

  • Page 15: Left

    Table 3-1 Right-side components and their descriptions (continued) Component Description RJ-45 (network) jack/status lights Connects a network cable. ● Green (left): The network is connected. ● Amber (right): Activity is occurring on the network. Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it might not prevent the computer from being mishandled...

  • Page 16: Display

    For additional safety information, see the Regulatory, Safety, and Environmental Notices . To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 17: Low Blue Light Mode (Select Products Only)

    The Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Table 3-3 Display components and their descriptions...

  • Page 18: Keyboard Area

    For wireless regulatory notices, see the section of the that applies to your country or region. To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Keyboard area Keyboards can vary by language.

  • Page 19: Touchpad Components

    Using an external mouse, click the Touchpad button. If you are not using an external mouse, press the key repeatedly until the pointer rests on the touchpad button. Then press the spacebar to select the button. Touchpad components Use the illustration and table to identify the touchpad components. Table 3-4 Touchpad components and their descriptions Component...
  • Page 20 Table 3-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Privacy key light On: Privacy screen is on, which helps prevent side-angle viewing. Mute light ●...

  • Page 21: Button And Fingerprint Reader

    Button and fingerprint reader Fingerprint readers can be located on the touchpad, on a side panel of the computer, or on the top cover below the keyboard. NOTE: Refer to the illustration that most closely matches your computer. IMPORTANT: To verify that your computer supports fingerprint reader sign-in, select the Search icon in the taskbar, type Sign-in options in the search box, and then select the Sign-on options app.

  • Page 22: Special Keys

    Table 3-6 Button and fingerprint reader and their descriptions (continued) Component Description Fingerprint reader (select products only) Allows a fingerprint logon to Windows, instead of a password logon. ■ Swipe down across the fingerprint reader. See Windows Hello (select products only) on page 55 for details.

  • Page 23: Action Keys

    Table 3-7 Special keys and their descriptions (continued) Component Description Power key ● When the computer is off, press the key briefly to turn on the computer. ● When the computer is on, press the key briefly to initiate Sleep. ●...
  • Page 24 Table 3-8 Action keys and their descriptions Icon Description Switches display output between modes. Helps prevent side-angle viewing from onlookers. If needed, decrease or increase brightness for well-lit or darker environments. Press the key again to turn off the privacy screen. NOTE: This feature is available only on select products.

  • Page 25: Hot Keys (Select Products Only)

    Table 3-8 Action keys and their descriptions (continued) Icon Description Executes frequently used tasks. Some tasks might not be available on all products. ● Opens an application, file, or website ● Enters frequently used text into a permanent clipboard ● Ability to change system profiles ●...

  • Page 26: Rear

    Table 3-10 Bottom components and their descriptions Component Description Speakers (2) Produce sound. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 27: Labels

    Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Table 3-12 Service label components Component Serial number Product ID HP product name Table 3-13 Service label components Component HP product name Product ID Serial number...

  • Page 28: Using A Sim Card (Select Products Only)

    Before purchasing a SIM card, follow these instructions to determine the correct SIM card size for your computer. Go to http://www.hp.com/support, and then search for your computer by product name or number. Select Product Information. Refer to the listed options to determine which card to purchase.
  • Page 29 Insert the SIM card into the SIM card slot, and then press in on the SIM card until it is firmly seated. NOTE: Your SIM card or the SIM card slot in your computer might look different from the illustration in this section. NOTE: Your SIM card slot might have an icon to show which way the card should be inserted into the computer.

  • Page 30: Network Connections

    ● HP Mobile Broadband Module (select products only)—A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

  • Page 31: Connecting To A Wlan

    Wi-Fi hotspots. You might need the HP Mobile Broadband Module IMEI number, MEID number, or both to activate mobile broadband service. The number might be printed on a label located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the display.

  • Page 32: Connecting With Hp Mobile Broadband

    Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it might be included with the HP Mobile Broadband documents provided with your computer, or the mobile network operator might provide it separately from the computer.

  • Page 33: Using Bluetooth Wireless Devices (Select Products Only)

    Using Bluetooth wireless devices (select products only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices. ● Computers (desktop, notebook) ● Phones (cellular, cordless, smartphone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ●...

  • Page 34: Connecting To A Wired Network

    TV and radio reception, orient the circuitry end of the cable toward the computer. Using HP LAN-Wireless Protection (select products only) In a LAN environment, you can set HP LAN-Wireless Protection to safeguard your LAN network from unauthorized wireless access. When HP LAN-Wireless Protection is enabled, the WLAN (Wi-Fi) or WWAN connection is turned off when the computer is connected directly to a LAN.

  • Page 35: Using Hp Mac Address Pass Through (Select Products Only)

    Start Computer Setup (BIOS). ● Computers or tablets with keyboards: ■ Turn on or restart the computer, and before the HP logo appears, press to enter Computer Setup. ● Tablets without keyboards: ■ Turn on or restart the tablet, and then quickly hold down the volume down button until the Startup menu is displayed.
  • Page 36 Select Main, select Save Changes and Exit, and then select Yes. NOTE: If you are using arrow keys to highlight your choice, you must then press enter. Your changes take effect when the computer restarts. Using HP MAC Address Pass Through (select products only)

  • Page 37: Navigating The Screen

    Navigating the screen Depending on your computer model, you can navigate the computer screen using one or more methods. ● Use touch gestures directly on the computer screen. ● Use touch gestures on the touchpad. ● Use an optional mouse or keyboard (purchased separately). ●...

  • Page 38: Two-Finger Slide (Touchpad And Precision Touchpad)

    ● Zoom out by placing two fingers apart on the touchpad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the touchpad zone or touch screen and then moving your fingers apart. Two-finger slide (touchpad and precision touchpad) Place two fingers slightly apart on the touchpad zone and then drag them up, down, left, or right to move up, down, or sideways on a page or image.

  • Page 39: Four-Finger Tap (Touchpad And Precision Touchpad)

    To change the function of this gesture on a precision touchpad, select Start, select Settings, select Bluetooth & devices, and then select Touchpad. Under Three-finger gestures, in the Taps box, select a gesture setting. Four-finger tap (touchpad and precision touchpad) By default, the four-finger tap opens the Action Center.

  • Page 40: One-Finger Slide (Touch Screen)

    ● Swipe four fingers toward you to show the desktop. ● Swipe four fingers left or right to switch between desktops. To change the function of this gesture, select Start, select Settings, select Bluetooth & devices, and then select Touchpad. Under Four-finger gestures, in the Swipes box, select a gesture setting. One-finger slide (touch screen) Use the one-finger slide to pan or scroll through lists and pages, or to move an object.
  • Page 41 Press the Windows key +ctrl+o. NOTE: Suggested words might be displayed above the on-screen keyboard. Tap a word to select it. NOTE: Action keys and hot keys do not display or function on the on-screen keyboard. Chapter 5 Navigating the screen...

  • Page 42: Entertainment Features

    Entertainment features Use your HP computer for business or pleasure to meet with others via the camera, mix audio and video, or connect external devices like a projector, monitor, TV, or speakers. Components on page 5 to locate the audio, video and camera features on your computer.

  • Page 43: Connecting Headsets

    ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. To connect wireless headphones to your computer, follow the device manufacturer's instructions. Connecting headsets You can connect a headset to the audio-out (headphone)/audio-in (microphone) combo jack on your computer.

  • Page 44: Connecting A Thunderbolt Device Using A Usb Type-C Cable (Select Products Only)

    Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your video features, refer to HP Support Assistant. Connecting a Thunderbolt device using a USB Type-C cable (select products only) To see video or high-resolution display output on an external Thunderbolt device, follow these steps.

  • Page 45: Connecting Video Devices Using An Hdmi Cable (Select Products Only)

    Connecting video devices using an HDMI cable (select products only) HDMI is the only video interface that supports high-definition video and audio. Connecting a high-definition TV or monitor using HDMI To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the instructions.

  • Page 46: Turning On Hdmi Audio

    Turning on HDMI audio After you connect an HDMI TV to the computer, you can then turn on HDMI audio. Depending on your computer's configuration, you will follow one of these procedures. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then select Sound settings.

  • Page 47: Discovering And Connecting To Intel Widi Certified Displays (Select Intel Products Only)

    Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, refer to HP Support Assistant. Connecting devices to a USB Type-C port (select products only) To connect devices to a USB Type-C port, follow these steps.
  • Page 48 Connect one end of the USB Type-C cable to the USB Type-C port on the computer. Connect the other end of the cable to the external device. Connecting devices to a USB Type-C port (select products only)

  • Page 49: Managing Power

    Several well-known vulnerabilities exist when a computer is in the Sleep state. To prevent an unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the computer will be out of your physical possession.

  • Page 50: Initiating And Exiting Hibernation (Select Products Only)

    ● Tap the touchpad (select products only). When the computer exits Sleep, your work returns to the screen. IMPORTANT: If you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options.

  • Page 51: Using The Power Icon

    30 to 45 minutes, depending on your computer model. To use HP Fast Charge, shut down your computer, and then connect the AC adapter that meets the maximum charging specification to your computer and to external power.

  • Page 52: Displaying Battery Charge

    Finding battery information in HP Support Assistant (select products only) Follow these steps to access battery information. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ‒ or –...

  • Page 53: Resolving A Low Battery Level

    To monitor the status of the battery, or if the battery is no longer holding a charge, follow these steps to run HP Battery Check in the HP Support Assistant app (select products only). Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app.

  • Page 54: Running On External Power

    The computer does not use battery power when the computer is connected to external power with an HP AC adapter, an AC adapter with the power rating specified on the product label, or an optional docking device or expansion product.

  • Page 55: Security

    Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, Computer Setup (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.

  • Page 56: Using Passwords

    Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password, select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app.

  • Page 57: Setting Passwords In Computer Setup

    BIOS administrator password. Start Computer Setup. ● Computers or tablets with keyboards: ■ Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. ● Tablets without keyboards: ■...

  • Page 58: Changing A Bios Administrator Password

    Use these instructions to change a BIOS administrator password. Start Computer Setup. ● Computers or tablets with keyboards: ■ Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. ● Tablets without keyboards: ■...

  • Page 59: Entering A Bios Administrator Password

    Enabling Automatic DriveLock To enable Automatic DriveLock, follow these steps. Start Computer Setup. ● Computers or tablets with keyboards: Turn off the computer. Press the power button, and when the HP logo appears, press to enter Computer Setup. Chapter 8 Security...

  • Page 60: Disabling Automatic Drivelock

    To disable Automatic DriveLock, follow these steps. Start Computer Setup. ● Computers or tablets with keyboards: Turn off the computer. Press the power button, and when the HP logo appears, press to enter Computer Setup. ● Tablets without keyboards: Turn off the tablet.

  • Page 61: Selecting Manual Drivelock

    To set a DriveLock master password, follow these steps. Start Computer Setup. ● Computers or tablets with keyboards: Turn off the computer. Press the power button, and when the HP logo appears, press to enter Computer Setup. ● Tablets without keyboards: Turn off the tablet.

  • Page 62: Enabling Drivelock And Setting A Drivelock User Password

    To enable DriveLock and set a DriveLock user password, follow these steps. Start Computer Setup. ● Computers or tablets with keyboards: Turn off the computer. Press the power button, and when the HP logo appears, press to enter Computer Setup. ● Tablets without keyboards: Turn off the tablet.

  • Page 63: Entering A Drivelock Password

    ● Tablets without keyboards: Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. Select Security, select Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter.

  • Page 64: Windows Hello (Select Products Only)

    To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date. Windows Defender is preinstalled on your computer. HP strongly recommends that you continue to use an antivirus program to fully protect your computer.

  • Page 65: Installing Software Updates

    HP Client Security software is preinstalled on your computer. You can access this software through the HP Client Security icon at the far right of the taskbar or Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data.

  • Page 66: Using A Fingerprint Reader (Select Products Only)

    Using a fingerprint reader (select products only) Integrated fingerprint readers are available on select products. To use the fingerprint reader, you must enroll your fingerprints in HP Client Security's Credential Manager. For more information, see the HP Client Security software Help.

  • Page 67: Maintenance

    You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup. Using Disk Defragmenter HP recommends using Disk Defragmenter to defragment your hard drive at least once a month. NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.

  • Page 68: Cleaning Your Computer

    Use one of these options: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ● Select the question mark icon (select products only) in the taskbar. Under My notebook, select Updates.

  • Page 69: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 70: Caring For Wood Veneer (Select Products Only)

    Start with the display (if applicable). Wipe carefully in one direction, and move from the top of the display to the bottom. Finish with any flexible cables, like power cord, keyboard cable, and USB cables. Be sure that surfaces have completely air-dried before turning the device on after cleaning. Discard the gloves after each cleaning.
  • Page 71 ● If you are shipping the computer or a drive, use suitable protective packaging and label the package “FRAGILE.” ● The use of wireless devices might be restricted in some environments. Such restrictions might apply aboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a wireless device in your computer, ask for authorization to use your computer before you turn it on.

  • Page 72: Backing Up, Restoring, And Recovering

    Backing up, restoring, and recovering You can use Windows tools or HP software to back up your information, create a restore point, reset your computer, create recovery media, or restore your computer to its factory state. Performing these standard procedures can return your computer to a working state faster.

  • Page 73: Creating A System Restore

    Recovering using HP Recovery media You can use HP Recovery media to recover the operating system and drivers that were installed at the factory. On select products, you can create recovery media on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 74: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order, which is the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media.

  • Page 75: Computer Setup (Bios), Tpm, And Hp Sure Start

    Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. To start Computer Setup, turn on or restart the computer, and when the HP logo appears, press enter Computer Setup. Navigating and selecting in Computer Setup You can navigate and select in Computer Setup using one or more methods.

  • Page 76: Updating The Bios

    Your password settings and security settings are not changed when you restore the factory settings. Updating the BIOS Updated versions of the BIOS might be available on the HP website. Most BIOS updates on the HP SoftPaqs . website are packaged in compressed files called Some download packages contain a file named Readme.txt, which contains information regarding...

  • Page 77: Downloading A Bios Update

    After you review the prerequisites, you can check for and download BIOS updates. Perform one of these tasks: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ●...

  • Page 78: Changing The Boot Order Using The F9 Prompt

    BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration.

  • Page 79: Using Hp Pc Hardware Diagnostics

    After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant: Complete one of the following tasks: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ● Select the question mark icon in the taskbar.

  • Page 80: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)

    To stop a diagnostic test, select Cancel. Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu: Select the Start button, and then select All apps.

  • Page 81: Installing Hp Pc Hardware Diagnostics Windows

    HP UEFI support environment because only .exe files are provided. For more information, Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 82: Only)

    Application. Proceed with the troubleshooting tests. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations. ● HP PC Hardware Diagnostics UEFI is not included in the preinstallation image.

  • Page 83: Downloading The Latest Hp Pc Hardware Diagnostics Uefi Version

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI Remote HP PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest Remote HP PC Hardware Diagnostics UEFI version to a USB flash drive.

  • Page 84: Customizing Remote Hp Pc Hardware Diagnostics Uefi Settings

    Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage, such as a hard drive or USB flash drive, to run remote diagnostics.

  • Page 85: Specifications

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within one or more of the following specifications. The voltage and current for your computer is located on the regulatory label.
  • Page 86 Table 13-2 Operating environment specifications Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating –20°C to 60°C –4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating –15 m to 3,048 m...

  • Page 87: Electrostatic Discharge

    Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors can damage electronic components.

  • Page 88: Accessibility

    (AT) devices or applications. HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world.

  • Page 89: International Association Of Accessibility Professionals (Iaap)

    These links provide information about accessibility features and assistive technology, if applicable and available in your country or region, that are included in various HP products. These resources will help you select the specific assistive technology features and products most appropriate for your situation.

  • Page 90: Standards And Legislation

    If you need additional support with the accessibility features on your HP product, see Contacting support on page Additional links to external partners and suppliers that may provide additional assistance: ● Microsoft Accessibility information (Windows and Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps)

  • Page 91: Legislation And Regulations

    NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP. Organizations These organizations are a few of the many that provide information about disabilities and age-related limitations.

  • Page 92: Other Disability Resources

    These HP-specific links provide information that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. ●...

  • Page 93: Index

    13 caring for wood veneer 61 selecting 50 eSIM 23 disinfecting 60 Automatic DriveLock external power, using 45 HP Easy Clean 59 disabling 51 removing dirt and debris 59 enabling 50 components Automatic DriveLock password factory-sealed battery 44...
  • Page 94 11 Windows 13 IMEI number 22 num lk light, identifying 11 Windows Copilot 13 MEID number 22 HP PC Hardware Diagnostics UEFI downloading 73 one-finger slide touch screen labels failure ID code 72 gesture 31 Bluetooth 18...
  • Page 95 USB Type-C power connector RJ-45 (network) lights, gesture 28 and Thunderbolt port with identifying 6 three-finger swipe touchpad HP Sleep and Charge 7 gesture 30 USB Type-C Thunderbolt 35 three-finger tap touchpad power screen brightness action keys 15 gesture 29...
  • Page 96 using the keyboard and optional mouse 31 using the touchpad 28 vent, identifying 17 video 34 HDMI port 36 Thunderbolt Port device 35 USB Type-C 35 wireless displays 37, 38 volume adjusting 15 mute 15 Windows backup 63 recovery media 63 system restore point 63 Windows Copilot key, identifying 13...

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