Contents 1 Please Read First..................1 Preface ............................2 Machine Features ........................4 Optimize your office workflow ..................4 Save energy and cost ....................... 6 Create attractive documents ................... 7 Strengthen security ......................8 Use functions more efficiently ..................10 Color and Image Quality Functions..................12 Basic Color Modes ......................
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Login/Logout..........................70 Login..........................70 Simple Login ........................71 Log in by ID card ......................72 Log in using a keyboard....................73 Logout ..........................74 Default Settings of the Machine ....................75 Setting Date and Time....................75 Network Setup......................... 76 Energy Saver function ....................88 Quick Setup Wizard ........................
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Printing from PC ........................192 Printing on Standard Sized Paper................192 Printing on Non-standard Sized Paper ..............194 Printing with Universal Print ..................197 Canceling Printing from a Computer .................201 Printing from the Mobile Device....................202 Printing by AirPrint .......................202 Printing by Mopria ......................203 Printing with Wi-Fi Direct .....................204 Printing Data Saved in the Printer..................205 Specifying the Job Box from a Computer and Storing the Job ........205 Printing Documents from Private Print Box ..............207...
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Cloud Linkage Function ......................305 Set up files and folders in a cloud service..............305 Installing Kyocera Cloud Access..................306 Set Kyocera Cloud Access user account (authorization information)....307 Linkage with the Cloud Service ...................309 Scan and Print using the Cloud Service ..............310 6 ...
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Sound ..........................414 Original/Scan Settings....................415 Paper Feeding .......................417 Operation Assist......................425 Error Handling.......................426 Toner Settings .......................427 Device Managed by Administrator ................428 Notification/Report........................429 Print Report/List ......................429 Result Report Setting[Result Report Setting] ............432 [Device Status Notification] ..................433 Fax Communication Report ..................434 History Settings ......................435 History Management....................436 Function Settings........................437 Function Defaults......................437...
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Adjustment/Maintenance.......................514 Image Adjustment ......................514 Others..........................517 9 User Authentication and Accounting (User Login, Job Accounting) ..................518 Overview of User Login Administration................519 Managing the Job Account from PC ................519 Enable User Login Administration..................521 Setting User Login Administration ..................522 Authentication Security....................522 Adding a User (Local User List) ...................524 Change the user properties..................527 Deleting a user.
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Scanner Functions ......................824 Document Processor ....................825 Paper Feeder (300 250 sheet x 2)................826 Backing up your data ......................827 Backing up your data using KYOCERA Net Viewer ...........827 Security Quick Setup Function List ..................828 TLS...........................828 Serverside Settings .......................829 Clientside Settings ......................830 IPv4 Settings (Wired Network) ..................831...
Please Read First 1 Please Read First Preface ............................2 Machine Features ........................4 Color and Image Quality Functions..................12 Guides Provided with the Machine ..................15 About the Operation Guide (this Guide)................. 17 Notice ............................22...
Please Read First > Preface Preface Thank you for purchasing this machine. This Operation Guide is intended to help you operate the machine correctly, perform routine maintenance, and take simple troubleshooting measures as needed so that the machine can always be used in the optimum condition.
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Please Read First > Preface Location of factory-set initial login password Change the login password to one of your choice for security reasons.
Please Read First > Machine Features Machine Features The machine is equipped with many useful functions. ➡ Using Various Functions (page 312) Here are some examples. Optimize your office workflow Access to frequently used functions with just one touch (Program) You can preset frequently used functions.
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Please Read First > Machine Features Send one time with multiple sending options (Multi Sending) You can send a same document to the multiple destinations using a different method. You can specify multiple destinations of different send methods such as Email, SMB, and Fax. You can reduce your workflow by sending a job at once.
Please Read First > Machine Features Save energy and cost Save energy as needed (Energy Saver function) The machine is equipped with Energy Saver function that automatically switches the machine into Sleep Mode. You can set appropriate Energy Saver Recovery Level depending on the operation. In addition, the machine can automatically be switched into Sleep and recovered at a specified time for each day of the week.
Please Read First > Machine Features Strengthen security Password-protect a PDF file (PDF Encryption Functions) Use the PDF format's password security options to restrict document viewing, printing and editing. ➡ PDF Encryption Functions (page 366) Prevent loss of finished documents (Private Print) Temporarily saving print jobs in the main unit document box and outputting them when in front of the device can prevent documents from being taken by others.
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Please Read First > Machine Features Prevent the execution of malware (Allowlisting) Prevent malware from running and prevent software tampering and maintain system reliability. ➡ Device Security Settings (page 505)
Please Read First > Machine Features Use functions more efficiently Make the machine quiet (Quiet Mode) You can make the machine quiet by reducing its running noise. You can switch ON/OFF with one touch. ➡ Use the quiet mode. (page 94) Expand functions as necessary(Application) The functionality of the machine can be expanded by installing applications.
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Please Read First > Machine Features Specify image file format (File Format) You can select the various file formats when sending/storing images. ➡ File Format (page 364) Detect originals with bent corners (Detection of originals with bent corners) When scanning a document from the document processor, scanning is automatically stopped when a document with a folded corner is detected.
Please Read First > Color and Image Quality Functions Color and Image Quality Functions The machine is equipped with various color and image quality functions. You can adjust the scanned image as desired. Basic Color Modes The basic color modes are as follows. Auto Color Automatically recognizes whether a document being scanned is color or black &...
Please Read First > Color and Image Quality Functions Adjusting Image Quality and Color To adjust the image quality or color of an image, use the following functions. Adjust the color precisely I want to... Sample image (before) Sample image (after) Function Adjust the density.
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Please Read First > Color and Image Quality Functions ➡ File Format (page 364)
The following guides are provided with the machine. Refer to each guide as needed. The guides can be downloaded from the Download Center (https://kyocera.info/). To view the guides on a computer, Adobe Reader Version 8.0 or later needs to be installed.
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I want to configure the KYOCERA Quick Scan User Guide appropriate settings and scan with Explains how to install Kyocera Quick Scan and how to set up and a TWAIN-compatible application. create scan profiles. Print without using the printer...
Please Read First > About the Operation Guide (this Guide) About the Operation Guide (this Guide) Structure of the guide The Operation Guide contains the following chapters. Chapter Description Please Read First Provides precautions regarding use of the machine and trademark information.
Please Read First > About the Operation Guide (this Guide) Conventions Used in This Guide Adobe Reader is used as an example in the explanations below. 1 Click an item in the Table of Contents to jump to the corresponding page. 2 Indicates operational requirements and restrictions to operate the machine correctly, and avoid damage to the machine or property.
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Please Read First > About the Operation Guide (this Guide) Conventions Used in Procedures for Operating the Machine In this Operation Guide, continuous operation of the keys on the touch panel is as follows: Actual procedure 1 Select the [System Menu/Counter] key. 2 Select [Device Settings].
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Please Read First > About the Operation Guide (this Guide) Size of Paper Paper sizes such as A5 and Statement can be used in both the horizontal and vertical orientations. To distinguish the orientations when these sizes are used, "R" is added to sizes used in the horizontal orientation. Set the paper in vertical orientation When loading in a cassette Setting Position (X=Width,...
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Please Read First > About the Operation Guide (this Guide) When loading in the multipurpose tray Setting Position (X=Width, Icon on the touch panel Indicated size in this Guide Y=Length) A5, Statement Paper sizes that can be used vary depending on the function and paper feeder unit. For details, refer to the following.
Please Read First > Notice Notice Safety Conventions in This Guide The sections of this guide and parts of the machine marked with symbols are safety warnings meant to protect the user, other individuals and surrounding objects, and ensure correct and safe usage of the machine. The symbols and their meanings are indicated below.
Please Read First > Notice Environment The service environmental conditions are as follows: Temperature 10 to 32.5°C/50 to 90.5°F But humidity should be 70% or less when temperature is 90.5 °F (32.5 °C). Humidity 10 to 80% But temperature should be 86 °F (30 °C) or less when humidity is 80%. Avoid the following locations when selecting a site for the machine.
Please Read First > Notice Precautions for Use Cautions when handling consumables CAUTION Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns. Keep parts which contain toner out of the reach of children. If toner happens to spill from parts which contain toner, avoid inhalation and ingestion, as well as contact with your eyes and skin.
Please Read First > Notice Compliance and Conformity We hereby declare that this product complies with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.kyoceradocumentsolutions.eu/index/service/dlc.html Software Ver. Frequency Range Output Power (e.i.r.p) 2400 - 2483.5 MHz <...
Please Read First > Notice Caution: The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; Operations in the 5.25-5.35GHz band are restricted to indoor usage only. Radiation Exposure Statement: This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment.
Please Read First > Notice Legal Restriction on Copying/Scanning It may be prohibited to copy/scan copyrighted material without permission of the copyright owner. Copying/Scanning the following items is prohibited and may be penalized by low. It may not be limited to these items.
Please Read First > Notice Security Precautions when Using Wireless LAN (If equipped) Wireless LAN allows information to be exchanged between wireless access points instead of using a network cable, which offers the advantage that a WLAN connection can be established freely within an area in which radio waves can be transmitted.
Please Read First > Notice Limited Use of This Product • Radio waves transmitted from this product may affect medical equipment. When using this product in a medical institution or in the vicinity of medical instruments, either use this product according to the instructions and precautions provided by the administrator of the institution or those provided on the medical instruments.
Unauthorized reproduction (copying) of all or part of this document is prohibited, with the exception of copyright law exceptions. Regarding Trade Names • PRESCRIBE and ECOSYS are registered trademarks of Kyocera Corporation. • KPDL is a trademark of Kyocera Corporation. • Active Directory, Azure, Excel, Microsoft, Microsoft 365, Microsoft Edge, PowerPoint, Windows and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the U.S.A.
Please Read First > Notice Monotype Imaging License Agreement 1 Software shall mean the digitally encoded, machine readable, scalable outline data as encoded in a special format as well as the UFST Software. 2 You agree to accept a non-exclusive license to use the Software to reproduce and display weights, styles and versions of letters, numerals, characters and symbols (Typefaces) solely for your own customary business or personal purposes at the address stated on the registration card you return to Monotype Imaging.
Please Read First > Notice OpenSSL License For the Open Source Software license, go into the following URL and select Country > Product Name > OS > Language and then, refer to the “OSS_Notice” from the manual tab in the Download. https://kyocera.info/...
Please Read First > Notice Energy Saving Control Function To reduce power consumption when idle, the device comes equipped with a power management function that automatically shifts to "Sleep" to minimize power consumption after a certain period of time has passed since the device was last used.
Please Read First > Notice Automatic 2-Sided Print Function This device includes 2-sided printing as a standard function. For example, by printing two 1-sided originals onto a single sheet of paper as a 2-sided print, it is possible to lower the amount of paper used. ➡ ...
Please Read First > Notice Resource Saving - Paper For the preservation and sustainable use of forest resources, it is recommended that recycled as well as virgin paper certified under environmental stewardship initiatives or carrying recognized ecolabels, which meet EN 12281:2002* or an equivalent quality standard, be used.
Please Read First > Notice Environmental benefits of "Power Management" To reduce power consumption when idle, this machine is equipped with a power management function that automatically activates energy-saving mode when the machine is idle for a certain period of time. Although it takes the machine a slight amount of time to return to READY mode when in energy-saving mode, a significant reduction in energy consumption is possible.
Please Read First > Notice ENERGY STAR Program ® We participate in the ENERGY STAR Program. We provide the products that comply with ENERGY STAR standards to the market. ENERGY STAR is an energy efficiency program with the goal of developing and promoting the use of products with high energy efficiency in order to help prevent global warming.
Please Read First > Notice Precautions for security when using wireless LAN Wireless LAN has the advantage that it allows free LAN connections within the range of radio waves because it uses radio waves to exchange information between a PC and a wireless access point, not using a network cable. On the other hand, radio waves can reach any location though obstacles (such as walls) within a certain range, so if you do not perform security setting, the following problems may occur.
Installing and Setting up the Machine 2 Installing and Setting up the Machine Part Names (Machine Exterior)....................41 Part Names (Connectors/Interior)................... 43 Part Names (With Optional Equipments Attached)............... 45 How to hold the device ......................46 Connecting the Machine and Other Devices ................. 47 Connecting Cables........................
Installing and Setting up the Machine > Part Names (Machine Exterior) Part Names (Machine Exterior) 1 Document processor 2 Inner tray 3 Eject stopper 4 Cassette 1 5 Main switch 6 Front cover open button 7 Original eject table 8 Original stopper 9 Original tray 10 Original width guide 11 Slit glass...
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Installing and Setting up the Machine > Part Names (Machine Exterior) 16 Anti-theft slot...
Installing and Setting up the Machine > Part Names (Connectors/Interior) Part Names (Connectors/Interior)
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Installing and Setting up the Machine > Part Names (Connectors/Interior) 1 TEL connector 2 LINE connector 3 USB interface connector 4 Network interface connector 5 Conveying cover 6 Paper length guide 7 Paper width guide 8 USB Memory slot 9 MP Tray 10 MP support tray 11 Paper guide 12 Fuser cover...
Installing and Setting up the Machine > Part Names (With Optional Equipments Attached) Part Names (With Optional Equipments Attached) 1 Cassette 2 2 Cassette 3...
Installing and Setting up the Machine > How to hold the device How to hold the device When carrying the device, be careful where you hold it. IMPORTANT To carry the machine, hold the scanner unit as shown in the illustration. Do not hold the control panel of the main unit as this may cause damage.
Installing and Setting up the Machine > Connecting the Machine and Other Devices Connecting the Machine and Other Devices Prepare the cables necessary to suit the environment and purpose of the machine use. When Connecting the Machine to the PC via USB When Connecting the Machine to the PC or Tablet by network cable, Wi-Fi, or Wi-Fi direct NOTE...
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Installing and Setting up the Machine > Connecting the Machine and Other Devices When a USB cable is used to connect the machine Function Necessary Cable Printer/Scanner (TWAIN/WIA) USB 2.0 compatible cable (Hi-Speed USB compliant, max. 5.0 m, shielded) *1 The fax function can be used on products equipped with fax capability. For more information on Network FAX, refer to the following: ➡ FAX Operation Guide IMPORTANT...
Installing and Setting up the Machine > Connecting Cables Connecting Cables Connecting LAN Cable IMPORTANT If the power is on, turn the power switch off. ➡ Power off (page 53) Connect the cable to the machine. Connect the LAN cable to the network interface connector. Connect the other end of the cable to the hub.
Installing and Setting up the Machine > Connecting Cables Connecting USB Cable IMPORTANT If the power is on, turn the power switch off. ➡ Power off (page 53) Connect the cable to the machine. Connect the USB cable to the USB interface connector. Connect the other end of the cable to the PC.
Installing and Setting up the Machine > Connecting Cables Connecting the Power Cable Connect the cable to the machine. Connect one end of the supplied power cable to the machine and the other end to a power outlet. IMPORTANT Only use the power cable that comes with the machine. ...
Installing and Setting up the Machine > Power On/Off Power On/Off Power on Turn the power switch on. IMPORTANT Wait more than 5 seconds, and then turn on the power switch. ...
Installing and Setting up the Machine > Power On/Off Power off Turn the power switch off. The confirmation message for power supply off is displayed. It takes approximately 3 minutes for power off. CAUTION If this machine will be left unused for an extended period (e.g. overnight), turn it off at the power switch.
Installing and Setting up the Machine > Using the Operation Panel Using the Operation Panel Operation Panel Keys 1 [Home] key Displays the Home screen. 2 [Status/Job Cancel] key Displays the Status/Job Cancel screen. 3 [System Menu/Counter] key Display the System Menu/Counter screen. 4 Touch panel This is a touch panel.
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Installing and Setting up the Machine > Using the Operation Panel 13 [Energy Saver] key Make this main unit into the Sleep Mode condition. Recovers from the Sleep Mode in case of the sleep mode condition. 14 [Reset] key Return settings to the default condition. 15 [Clear] key Delete the value or the letter inputted.
Installing and Setting up the Machine > Touch Panel Touch Panel Using the Touch Panel This section explains the basic operation of the touch panel. Tapping This is the operation used to select an icon or key. In this guide, the tap operation is expressed as "select." In this document, the tap operation is expressed as "select."...
Installing and Setting up the Machine > Touch Panel Operating the touch panel 1 Displays the status of the equipment as well as necessary operation messages. 2 Set the copy functions. 3 Displays the time. 4 Use this to register, edit, and delete shortcuts and favorites. It is also used when making settings for each function, such as registering destinations in the address book.
Installing and Setting up the Machine > Touch Panel Home screen This screen is displayed by selecting the [Home] key on the operation panel. Touching an icon will display the corresponding screen. You can change the icons to display on the Home screen as well as its background. ➡ ...
Installing and Setting up the Machine > Touch Panel Display the screen [System Menu/Counter] key > [Function Settings] > [Home] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting. If you do not know your login user name or password, please contact your administrator. ...
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Installing and Setting up the Machine > Touch Panel Function Icon Description Displays the Fax screen. ➡ FAX Operation Guide Displays the Job Box screen. Job Box ➡ Printing Data Saved in the Printer (page 205) Displays the USB Drive screen. USB Drive ➡ ...
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Installing and Setting up the Machine > Touch Panel Available Functions to Display on Taskbar Function Icon Description Status/Job Displays the Status/Job Cancel screen. Cancel*1 Device Displays the Device Information screen. Check the system and network Information*1 information, and information on the options that are used. It is also possible to print various reports and lists.
Installing and Setting up the Machine > Touch Panel Display for Device Information Shows Device Information. It is possible to check the status of the system and network, the status of consumables such as toner and paper and the situation of the options being used. It is also possible to print various reports and lists.
Installing and Setting up the Machine > Touch Panel Display Setting Screen The following procedure is an example of the Copy screen. 1 Body Displays various copying functions. 2 Arrow Button Move the screen up and down. Select the Arrow Button to scroll the screen to display each function. When an On/Off Flipswitch is displayed for a function, select the switch to change between ON and OFF.
Installing and Setting up the Machine > Touch Panel Display of Keys That Cannot Be Set Keys of features that cannot be used due to feature combination restrictions or non-installation of options are in a nonselectable state. Normal Grayed out In the following cases, the key is grayed out and cannot be selected.
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Installing and Setting up the Machine > Touch Panel NOTE • If a key that you wish to use is grayed out, the settings of the previous user may still be in effect. In this case, select the [Reset] key and try again. •...
Installing and Setting up the Machine > Touch Panel Entering Numbers When entering numbers, numeric keys appear on the touch panel if you select the area in which the number is entered. 1 Enter numbers. 2 Clear entered numbers. 3 Enters [-]. 4 Insert a space.
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Installing and Setting up the Machine > Touch Panel Example: When entering a one-touch key number Example: When searching for an address number...
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Installing and Setting up the Machine > Touch Panel NOTE For copy and print screens, you can set numeric keys to be displayed in advance. In addition, you can select the layout for numeric keys that are used on the application. ...
Installing and Setting up the Machine > Touch Panel Help Screen If you have difficulty operating the machine, you can check how to operate it using the touch panel. Select [Help] from the Home screen and the help list will be displayed. [Home] key >...
Installing and Setting up the Machine > Login/Logout Login/Logout Login Enter the login user name. If this screen is displayed during operations, enter the login user name and login password. 1 If the user authentication method is set to [Network Authentication], the authentication destination is displayed.
Installing and Setting up the Machine > Login/Logout Simple Login If the following screen is displayed during operations, select a user and log in. NOTE If a user password is required, an input screen will be displayed. ➡ Enabling Simple Login (page 546)
Installing and Setting up the Machine > Login/Logout Log in by ID card When ID card authentication is enabled and user management is set, "Use ID card to login." appears when the machine is used. Hold the Login card over the ID card reader to log in. IMPORTANT •...
Installing and Setting up the Machine > Login/Logout Log in using a keyboard If ID card authentication is enabled, you can log in without using an ID card by entering your login username and password. NOTE You can allow or prevent logins. Refer to the following for the setting method. ➡ ...
Installing and Setting up the Machine > Login/Logout Logout Select the [Logout] key. You will return to the login user name/login password entry screen. NOTE Users are automatically logged out in the following circumstances: • When the machine enters the sleep state. •...
Installing and Setting up the Machine > Default Settings of the Machine Default Settings of the Machine The default settings of the machine can be changed in [System Menu/Counter]. Before using this machine, configure such settings as date and time, network configuration, and energy saving functions as needed. NOTE For items that can be set with [System Menu/Counter], refer to the following: ➡ ...
Installing and Setting up the Machine > Default Settings of the Machine Network Setup Configuring the Wired Network The machine is equipped with network interface, which is compatible with network protocols such as TCP/IP (IPv4), TCP/IP (IPv6), NetBEUI, and IPSec. It enables network printing on the Windows, Mac, UNIX and other platforms.
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Installing and Setting up the Machine > Default Settings of the Machine Configure the settings • When using DHCP server • [DHCP]: Configure the settings • When setting the static IP address • [DHCP]: Off • [Auto-IP]: Off • [IP Address]: Enter the address. •...
Using the Wi-Fi Setup Tool This is a tool that can be downloaded from Download Center (https:// kyocera.info/). You can configure the connection according to the instructions provided by the wizard. ➡ Wired Connection with LAN Cable Using Wi-Fi Setup Tool (page 78) ➡ Command Center RX User Guide...
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Launch the Wi-Fi Setup Tool. Launch your Web browser. Enter "https://kyocera.info/" into the browser’s address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
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Installing and Setting up the Machine > Default Settings of the Machine Utility tab > of Wi-Fi Setup Tool. The Wi-Fi Setup Tool will be downloaded. Double-click the downloaded installer to launch. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. •...
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Installing and Setting up the Machine > Default Settings of the Machine Change the settings of access point as necessary > [Next] The network is configured.
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Installing and Setting up the Machine > Default Settings of the Machine Wireless LAN Connection by Wi-Fi Direct Using Wi-Fi Setup Tool To send the Wi-Fi settings configured in the Wi-Fi Setup Tool to the machine, connect the computer or mobile device with the machine locally.
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Launch the Wi-Fi Setup Tool. Launch your Web browser. Enter "https://kyocera.info/" into the browser’s address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
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Installing and Setting up the Machine > Default Settings of the Machine Click of Wi-Fi Setup Tool. The Wi-Fi Setup Tool will be downloaded. Double-click the downloaded installer to launch. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. •...
Installing and Setting up the Machine > Default Settings of the Machine Setting Wi-Fi Direct After configuring the [Wi-Fi Direct] connection settings, you will be able to print in the Wi-Fi Direct environment. The configuration methods are as follows: • Configuring the connection from the operation panel on this machine •...
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Installing and Setting up the Machine > Default Settings of the Machine Connecting to Computers or Mobile Devices Unsupported Wi-Fi Direct Here, we'll explain the procedures for connecting to iOS mobile devices. Display the screen [System Menu/Counter] key > "Network Settings" > [Network Settings] [Wi-Fi Direct Settings] Configure the settings "Wi-Fi Direct": On >...
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Installing and Setting up the Machine > Default Settings of the Machine Configuring the connection by using push button When your computer or mobile device does not support Wi-Fi Direct but supports WPS, you can configure the network using push button. Display the screen [System Menu/Counter] key >...
Installing and Setting up the Machine > Default Settings of the Machine Energy Saver function If a certain period of time elapses after the machine is last used, the machine automatically enters Sleep to minimize power consumption. Sleep To enter Sleep, select the [Energy Saver] key, message display and all indicators on the operation panel will go out to save a maximum amount of power except the Energy Saver indicator.
Installing and Setting up the Machine > Default Settings of the Machine Auto Sleep Auto Sleep automatically switches the machine into Sleep if left idle for a preset time. The amount of time before entering Sleep is as follows. • 1 minutes (default setting) To change the preset sleep time, refer to the following: ➡ ...
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Installing and Setting up the Machine > Default Settings of the Machine Sleep Rules You can set whether sleep mode operates for each function. When the machine enters sleep mode, the ID card cannot be recognized. For more information on Sleep Rules settings, refer to the following: ...
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Installing and Setting up the Machine > Default Settings of the Machine Power Off Rule The Power Off Rule is used to stop the power from automatically turning off. For more information on Power Off Rule settings, refer to the following: ...
Installing and Setting up the Machine > Default Settings of the Machine Power Off Timer If the machine is not used while in sleep mode, the power automatically turns off. The factory setting for the time until the power turns off: 20 minutes. ...
Installing and Setting up the Machine > Default Settings of the Machine Energy Saver Recovery Level This machine can reduce power consumption when recovering from Energy Saver Mode. For Energy Saver Recovery Level, [Full Recovery], [Normal Recovery], or [Power Saving Recovery] can be selected. The factory default is [Normal Recovery].
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Installing and Setting up the Machine > Default Settings of the Machine Use the quiet mode. The operating sound of the machine can be suppressed. Set Quiet Mode if you are concerned about the operating sound. If [Quiet Mode] is selected, the [Quiet Mode] key will light and quiet mode will be set. NOTE In Quiet Mode, the processing speed will be slower than normal.
Installing and Setting up the Machine > Quick Setup Wizard Quick Setup Wizard The following settings can be configured in a wizard-style screen. Fax Setup Configures basic fax settings. This item is displayed only for fax-compatible machines. ➡ FAX Operation Guide Item Description Dialing/RX Mode...
Installing and Setting up the Machine > Quick Setup Wizard Network Setup Configures network settings. Item Description Network Network Selection Wi-Fi easy setup Wi-fi wired DHCP IP Address Subnet Mask Default Gateway *1 This item appears when [Wired Network] is selected. *2 This function is not displayed when DHCP is set to [On].
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Installing and Setting up the Machine > Quick Setup Wizard Configure the settings Start the wizard. Follow the instructions on the screen to configure settings. NOTE If you experience difficulty configuring the settings, refer to the following: ➡ Help Screen (page 69) ...
Installing and Setting up the Machine > Installing Software Installing Software To use printer function, TWAIN/WIA connection, or network fax function, download and install the required software from Download Center (https://kyocera.info/). Published Software (Windows) Software Description Recommended software KX DRIVER This driver enables files on a computer to be printed by the machine.
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Kyocera Cloud Access Software that enables the use of cloud services from — this product. Kyocera Cloud Access Client Software that enables the use of cloud services from this product. Follow the guidance on the screen to — install the software.
Installing and Setting up the Machine > Installing Software Published Software (Mac) Software Description Recommended software Mac Driver This driver enables files on Mac to be printed by the machine. Multiple page description languages (PCL KPDL and PDF) are supported by a single driver. This —...
Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" to the browser's address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
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Installing and Setting up the Machine > Installing Software Driver tab or Utility tab > of the software you want to download. An installer of the selected software will be downloaded. Double-click the downloaded installer to launch. Follow the guidance on the screen to install the software. NOTE •...
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Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" to the browser's address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
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Installing and Setting up the Machine > Installing Software Utility tab > of "Web Installer". A web installer will be downloaded. Double-click the downloaded installer to launch. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. •...
Installing and Setting up the Machine > Installing Software Click [Install]. Select a model > [Next] NOTE • The machine cannot be detected unless it is on. If the computer fails to detect the machine, verify that it is connected to the computer via a network or USB cable. •...
Installing and Setting up the Machine > Installing Software Install an application. Select software you want to install. NOTE Software recommended to install have in their checkboxes by default. Change the settings as required. Click [Install]. NOTE If the Windows security window appears, click [Install this Driver Software]. ...
Installing and Setting up the Machine > Installing Software Finish the installation. Click [Next] > [Complete] to finish the installation wizard. If a system restart message appears, restart the computer by following the screen prompts. This completes the printer driver installation procedure. If you are installing the TWAIN driver, continue by configuring the following: ➡ ...
Installing and Setting up the Machine > Installing Software Uninstalling Windows Software Use a web installer to uninstall software. The web installer can be downloaded from the Download Center (https://kyocera.info). NOTE For details on how to download the web installer, refer to the following: ➡ ...
Installing and Setting up the Machine > Installing Software Uninstall the software. Select software you want to uninstall. Click [Uninstall]. Finish uninstalling. Click [Complete]. Restart the system for the uninstall to take effect.
• When printing via AirPrint, you do not have to install the software. Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" into the address bar. Enter and search the product name, and select this product from the candidate list.
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Installing and Setting up the Machine > Installing Software Change the selected operating system and its language setting as needed. Driver tab > "Mac Printer Driver (x.x and later)" An installer of the selected software will be downloaded. Install an application. Double-click the downloaded installer to launch.
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Installing and Setting up the Machine > Installing Software Install the printer driver as directed by the instructions in the installation software. This completes the printer driver installation. If a USB connection is used, the machine is automatically recognized and connected. If an IP connection is used, the settings below are required.
Installing and Setting up the Machine > Installing Software Configure the settings Open System Preferences and add the printer. Select [Default], click the item that appears in "Name", and then select the driver. The selected machine is added.
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Installing and Setting up the Machine > Installing Software NOTE When using an IP address, select the [IP] and then enter the host name or IP address. "Name" is automatically filled in with the number entered in "Address". Change the settings as required. ...
Installing and Setting up the Machine > Installing Software Configure TWAIN Driver. Register this machine to the TWAIN Driver. Instructions are based on interface elements as they appear in Windows 10. Display the screen Click the search box in the taskbar, and enter "TWAIN Driver Setting". Select [TWAIN Driver Setting] in the search list.
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Installing and Setting up the Machine > Installing Software Click [OK]. NOTE When the machine's IP address or host name is unknown, contact Administrator. Finish registering. NOTE Click [Delete] to delete the added machine. Click [Edit] to change names. ...
Installing and Setting up the Machine > Installing Software Configure WIA Driver. Register this machine to the WIA Driver. Instructions are based on interface elements as they appear in Windows 10. Display the screen Click [Search] in taskbar, and enter "View scanners and cameras" in the search box. Select [View scanners and cameras] in the search list then the Scanners and Cameras screen appears.
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Installing and Setting up the Machine > Installing Software Configure WIA Driver. Click the [Settings] tab. Enter the machine's IP addresses or host name. When using SSL, select the checkbox beside SSL. Set units of measurement. Click [OK].
Installing and Setting up the Machine > Check the counter Check the counter Check the number of sheets printed and scanned. Display the screen [System Menu/Counter] key > [Counter] Check the counter...
Installing and Setting up the Machine > Additional Preparations for the Administrator Additional Preparations for the Administrator Administrator Privileges Overview This machine is shipped with two default users registered one with Machine Administrator privileges, and another with Administrator privileges. The user with Machine Administrator privileges and the user with Administrator privileges can configure important settings for the machine.
User Name DeviceAdmin Login user name ECOSYS MA4000wifx 4000 ECOSYS MA3500fx/ECOSYS MA3500x 3500 ECOSYS MA3501wfx 3500 ➡ Default Settings of the Machine (page 75) Login Password Check the label on the main unit for the factory-set initial login password. ➡ ...
Installing and Setting up the Machine > Additional Preparations for the Administrator Strengthening the Security This machine is shipped with two default users registered one with Machine Administrator rights, and another with Administrator rights. Logging in as this user will allow you to configure all settings; therefore, please change the login user name and password.
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Installing and Setting up the Machine > Additional Preparations for the Administrator Completely delete the data on the machine before disposing of the machine • Data Sanitization ➡ [Data Security] (page 507) Protect the transmission from interception and wiretapping • IPP over TLS ➡ ...
Installing and Setting up the Machine > What is Command Center RX What is Command Center RX If the machine is connected to the network, you can configure various settings using Command Center RX. This section explains how to access Command Center RX, and how to change security settings and the host name. ➡ Command Center RX User Guide NOTE To fully access the features of the Command Center RX pages, you must enter the user name and password...
Installing and Setting up the Machine > What is Command Center RX Accessing Command Center RX Display the screen Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. [Device Info] in the home screen >...
Installing and Setting up the Machine > What is Command Center RX Changing Security Settings Display the screen Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. [Device Info] in the home screen >...
Installing and Setting up the Machine > What is Command Center RX Changing Device Information Display the screen Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. [Device Info] in the home screen >...
Installing and Setting up the Machine > What is Command Center RX SMTP and E-mail Settings By configuring the SMTP settings, it is possible to send the images scanned by the machine as E-mail attachments and to send E-mail notices when jobs have been completed. To use this function, this machine must be connected to a mail server using the SMTP protocol.
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Installing and Setting up the Machine > What is Command Center RX Configure the settings Set "SMTP (E-mail TX)" to [On] in the "Send Protocols". Display the screen Display the E-mail Settings screen. From the [Function Settings] menu, click [E-mail]. Configure the settings Enter "SMTP"...
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Installing and Setting up the Machine > What is Command Center RX [Authentication Protocol] To use SMTP authentication, enter the user information for authentication. [SMTP Security] Set SMTP security. Set [SMTP Security] of "SMTP (E-mail TX)" on the "Protocols" page. [Connection Test] Tests to confirm the proper operation under the settings without sending an email.
Installing and Setting up the Machine > What is Command Center RX Registering Destinations Display the screen Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. [Device Info] in the home screen >...
This section explains how to transfer data between our products. Migrating the Address Book The Address Book registered on the machine can be backed up or migrated using the KYOCERA Net Viewer downloaded from Download Center (https://kyocera.info/). For details on KYOCERA Net Viewer operation, refer to the following: ➡ KYOCERA Net Viewer User Guide...
Installing and Setting up the Machine > Transferring Data from Our Other Products Create a backup. Right-click on the name of the model from which you want to back up the Address Book, and select [Advanced] > [Set mutiple devices]. Select [Custom mode] and click [Next].
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Installing and Setting up the Machine > Transferring Data from Our Other Products Select destination device group and click [Next]. Select [Device Address Book] and click [Next].
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Installing and Setting up the Machine > Transferring Data from Our Other Products Select [Cleate from device], uncheck [Overwrite settings on target device], and click [Next]. Select the model you want to back up, and click [Next]. NOTE If the "Addminisrator login" screen appears, enter the administrator's login user name and password, and then click [OK].
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Installing and Setting up the Machine > Transferring Data from Our Other Products Click [Save to fine]. Specify the location to save the file, enter the file name, and then click [Save]. Be sure to select "XML file" for "File format". After saving the file, always click [Cancel] to close the screen.
Installing and Setting up the Machine > Transferring Data from Our Other Products Writing Address Book Data to the Machine Start up KYOCERA Net Viewer. Load the Address Book data. Right-click on the name of the model from which you want to forward the Address Book, and select [Advanced] >...
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Installing and Setting up the Machine > Transferring Data from Our Other Products Select a destination device group and click [Next]. Select [Device Address Book] and click [Next].
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Installing and Setting up the Machine > Transferring Data from Our Other Products Select [Create from file], uncheck [Overwrite settings on target device], and click [Next]. Selecting the [Overwrite settings on target device] checkbox will overwrite the machine's Address Book from entry No.1.
Preparation before Use 3 Preparation before Use Load paper ..........................141 Paper Stopper ..........................153 Preparation for Sending a Document to a Shared Folder in a PC ........154 Registering Destinations in the Address Book ..............172...
Preparation before Use > Load paper Load paper Loading Paper Load paper in the cassettes and multipurpose tray. For the paper load methods for each cassette, refer to the page below. 1 Cassette 1 ➡ Loading in the Cassettes (page 144) 2 Cassette 2 ➡ ...
Preparation before Use > Load paper Precaution for Loading Paper When you open a new package of paper, fan the sheets to separate them slightly prior to loading in the following steps. Fan the paper, then tap it on a level surface. In addition, note the following points. •...
Preparation before Use > Load paper Paper Specifications available in the Cassettes The cassettes can hold plain paper, recycled paper or color paper. The number of sheets that can be loaded in each cassette is shown below. Cassette Capacity Cassette 1 to 3 250 sheets (Plain paper: 80 g/m For details of the supported paper sizes, refer to the following: ➡ ...
Preparation before Use > Load paper Loading in the Cassettes Pull the cassette completely out of the machine. NOTE If the baseplate is rising, push the baseplate until it locks. ...
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Preparation before Use > Load paper Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Paper sizes are marked on the cassette. IMPORTANT When using Folio, Oficio II, or Legal ...
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Preparation before Use > Load paper Load paper Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing down. •...
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Preparation before Use > Load paper Gently push the cassette back in. IMPORTANT Push all cassettes all the way in. If they are not pushed all the way in, they may cause a jam. NOTE There is a paper gauge on the right side of the front of the cassette. The display changes up and down to match the remaining amount of paper.
Preparation before Use > Load paper Paper Specifications available in the Multipurpose Tray Up to 100 sheets of Plain paper (80 g/m ) can be added to the multipurpose tray. For details of the supported paper sizes, refer to the following: ➡ ...
Preparation before Use > Load paper Loading Paper in the Multipurpose Tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
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Preparation before Use > Load paper the multipurpose tray and you want to add more, first remove the left-over paper from the tray and include it with the new paper before loading the paper back into the tray. • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams.
Preparation before Use > Load paper Specifying Paper Size and Media Type The default paper size setting for cassette 1, for the multipurpose tray and for the optional paper feeder (cassettes 2 to 3) is "A4", and the default media type setting is "Plain”. To change the type of paper to be used in cassettes, specify the paper size and media type.
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Preparation before Use > Load paper Multipurpose Tray Paper Size and Media Type Set the size of paper and media type used in the multipurpose tray. Item Description [Paper Size] Select the paper size. Value: [A4], [A5-R], [A5], [A6], [B5], [B6], [Folio], [216 x 340 mm], [Letter], [Legal], [Statement], [Executive], [OfficioII], [16K], [ISO B5], [Envemope #10], [Envemope #9], [Envemope #6], [Envemope Monarch], [Envemope DL], [Envemope C5], [Cardstock], [Ofuku], [Youkei 4], [Youkei 2], [Younaga 3], [Nagagata 3], [Nagagata...
Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Preparation for Sending a Document to a Shared Folder in a PC Check the information that needs to be set on the machine and create a folder to receive the document on your computer.
Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Make a note of the user name and domain name Check the domain name and user name for logging onto Windows. Display the screen Select the Windows [Start] button [Windows System] [Command Prompt], in that order.
Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Create a shared folder and make a note of the shared folder name Create a shared folder to receive the document in the destination computer. NOTE If there is a workgroup in System Properties, configure the settings below to limit folder access to a specific user or group.
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Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Configure permission settings. Right-click the "scannerdata" folder, click [Properties] [Sharing] tab, [Advanced Sharing], in that order. Select the [Share this folder] checkbox, and then click the [Permissions] button. Make a note of the Share name.
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Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Click the [Add] button. Specify the location. 1 If the computer name that you made a note is the same as the domain name: If the computer name is not shown in "From this location", click the [Location] button, select the computer name, and click the [OK] button.
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Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Set the access permission for the user selected. 1 Select the user you entered. 2 Select "Change" checkbox of "Read" and [Change]. 3 Click the [OK] button. NOTE "Everyone"...
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Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Check the details set in the [Security] tab. 1 Select the [Security] tab. 2 Select the user you entered. If the user does not appear on "Group or user names", click [Edit] button to add user in a similar way of "configuration of permission settings".
Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Configuring Windows Firewall Permit sharing of files and printers and set the port used for SMB transmission. NOTE Log on to Windows with administrator privileges. ...
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Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Add a port. Please select the Windows [Start] button [Windows System Tools] [Control Panel] [System and Scurity] [Check Firewall Status], in that order. Click [Advanced settings]. Click [Inbound Rules].
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Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Select [Port] from the rule. Select [TCP] as the port to apply the rule to. Then select [Specific local ports] and enter "445" then click [Next].
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Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Select [Allow the connection] and click [Next]. Make sure all checkboxes are selected and click the [Next] button.
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Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Enter "Scan to SMB" in [Name] and click [Finish].
Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" to the browser's address bar or location bar. Enter and search the product name, and select this product from the candidate list. Follow the guidance on the screen to download the Scan to Folder Setup Tool.
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Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Change the selected operating system and its language setting as needed. "Utility" > in "Scan to Folder Setup Tool for SMB" The Scan to Folder Setup Tool for SMB will be downloaded. Double-click the downloaded installer to launch.
Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Configure the settings Select the device to use and click [Next]. NOTE • The machine cannot be detected unless it is on. If the computer fails to detect the machine, verify that it is connected to the computer via a network cable and that it is turned on and click [Refresh].
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Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Click [Add]. NOTE • Clicking on [Edit] after selecting the registered address allows you to change the content of the registration. • Unchecking the [Show fax-capable addresses] check-box will hide the address containing the fax. ...
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Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Enter the information requested to register the address. 1 Enter the name for display in the address book. 2 Display the folder name and path to the shared folder. 3 Shared folders can be selected from a PC on the network.
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Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Select a One Touch Key with no registered destination, and click [Submit]. Click [Close]. Click [Finish] to exit the Scan to Folder Setup Tool for SMB.
Preparation before Use > Registering Destinations in the Address Book Registering Destinations in the Address Book Save frequently used destinations to the Address Book or One Touch Keys. The saved destinations can be changed. The destinations are available for Send as E-mail, Send to Folder, and Fax Transmission (Only on products with the fax function installed).
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Preparation before Use > Registering Destinations in the Address Book Enter an address number. To have the number assigned automatically, select [Auto] (000). NOTE • Address Number is an ID for a destination. You can select any available number out of 300 numbers for contacts and 50 numbers for groups.
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Preparation before Use > Registering Destinations in the Address Book Registering an Address (Folder (SMB) Address) The registering method of an folder (SMB) address to Address Book is as follows. Display the screen [System Menu/Counter] key > [Function Settings] > [Address Book] > [Add/Edit Machine Address Book] > [Menu] >...
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Preparation before Use > Registering Destinations in the Address Book NOTE • If you selected [Search Folder from Network], you can search all PCs on the network for a destination. • If you selected [Search Folder by Host Name], you can enter the "Domain/Workgroup", and "Host Name"...
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Preparation before Use > Registering Destinations in the Address Book Check if the destination entry is correct > [Register] The destination is added to the Address Book. To add a new address to the One Touch Key, select [Register] and follow the on-screen instructions to enter the necessary information.
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Preparation before Use > Registering Destinations in the Address Book Registering an Address (Folder (FTP) Address) The registering method of an folder (FTP) address to Address Book is as follows. Display the screen [System Menu/Counter] key > [Function Settings] > [Address Book] > [Add/Edit Machine Address Book] > [Menu] >...
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Preparation before Use > Registering Destinations in the Address Book When the FTP server is based on Linux/UNIX, the path including the sub-folder is combined by the slash "/" not using the back-slash. "Login User Name" FTP server login user name "Login Password"...
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Preparation before Use > Registering Destinations in the Address Book Add the group Compile two or more contacts into a group. Designations in the group can be added at the same time. When adding a group, a maximum of 5050 groups can be added in the Address Book. NOTE To add a group, you need individually added destinations.
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Preparation before Use > Registering Destinations in the Address Book Check if the group entry is correct > [Add] The group is added to the Address Book. To add a new address to the One Touch Key, select [Add] and follow the on-screen instructions to enter the necessary information.
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Preparation before Use > Registering Destinations in the Address Book Editing Contact Address in Address Book Edit the destinations (contacts) you added to the Address Book. Display the screen [System Menu/Counter] key > [Function Settings] > [Address Book] > [Add/Edit Machine Address Book] Select (information icon) for the destination or group to edit.
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Preparation before Use > Registering Destinations in the Address Book Editing Group Address in Address Book Edit the destinations (group address) you added to the Address Book. Display the screen [System Menu/Counter] key > [Function Settings] > [Address Book] > [Add/Edit Machine Address Book] Select (information icon) for the destination or group to edit.
Preparation before Use > Registering Destinations in the Address Book Deleting Address Book Entries Delete the destinations (contacts) you added to the Address Book. Display the screen [System Menu/Counter] key > [Function Settings] > [Address Book] > [Add/Edit Machine Address Book] Select a destination or group to delete.
Preparation before Use > Registering Destinations in the Address Book Add One Touch Keys. Assign a new destination (contact or group) to an one touch key. NOTE • When the Shift Lock light is off, the one-touch keys are numbered 1 to 11. If the shift lock light is on when you select a key, the one touch keys are numbered 12 to 22.[Shift lock] •...
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Preparation before Use > Registering Destinations in the Address Book Select a destination (contact or group) to add to the One Touch Key number > [OK] Selecting (information icon) shows the detailed information of the selected destination. NOTE Destinations can be sorted or searched by destination name or address number. ➡ ...
Preparation before Use > Registering Destinations in the Address Book Deleting the Destination to the One Touch Key Display the screen [System Menu/Counter] key > [Function Settings] > [One-Touch Key] > [Add/Edit One-Touch Key] Select a One Touch Key number to delete. Enter a number in [No.] and select (search icon) to display that One Touch key.
Print from PC 4 Print from PC Printer Driver Print Settings Screen ..................188 Printing from PC ........................192 Printing from the Mobile Device....................202 Printing Data Saved in the Printer..................205 Monitoring the Printer Status (Status Monitor)..............221...
Print from PC > Printer Driver Print Settings Screen Printer Driver Print Settings Screen The printer driver print settings screen allows you to configure a variety of print-related settings. ➡ Printer Driver User Guide 1 [Quick Print] tab Provides icons that can be used to easily configure frequently used functions. Each time you click an icon, it changes to an image resembling the print results and applies the settings.
Print from PC > Printer Driver Print Settings Screen 9 [Factory Default] Click to revert settings to their initial values. Displaying the Printer Driver Help The printer driver includes Help. To learn about print settings, open the printer driver print settings screen and display Help as explained below.
Print from PC > Printer Driver Print Settings Screen Changing the Default Printer Driver Settings (Windows Sever 2016 and later) The default printer driver settings can be changed. By selecting frequently used settings, you can omit steps when printing. For the settings, refer to the following: ➡ Printer Driver User Guide Click the Windows [Start] button [Windows System]...
Print from PC > Printer Driver Print Settings Screen Changing the Default Printer Driver Settings (Windows 11) The default printer driver settings can be changed. By selecting frequently used settings, you can omit steps when printing. For the settings, refer to the following: ➡ Printer Driver User Guide Click the Windows [Start] button [All apps]...
NOTE • To print the document from applications, install the printer driver downloaded from Download Center (https://kyocera.info/) on your computer. • In some environments, the current settings are displayed at the bottom of the printer driver. • When printing the cardstock or envelopes, load the cardstock or envelopes in the multipurpose tray before performing the following procedure.
Print from PC > Printing from PC Configure the settings Select the machine from the "Printer" menu and click the [Properties] button. Select the [Basic] tab. Click the "Print size" menu and select the paper size to use for printing. To load the paper of size that is not included in print sizes of the machine such as cardstock or envelopes, the paper size needs to be registered.
Print from PC > Printing from PC Printing on Non-standard Sized Paper If you loaded a paper size that is not included in the print sizes of the machine, register the paper size in the [Basic] tab of the print settings screen of the printer driver. The registered size can be selected from the "Print size"...
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Print from PC > Printing from PC Register the paper size. Click the [Preference] tab. Click the [Paper Sizes] button. Click the [New] button. Enter the paper size. Enter the name of the paper. Click the [Save] button. Click the [OK] button. Click the [OK] button.
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Print from PC > Printing from PC Display the print settings screen. Click [File] and select [Print]. Select the paper size and type of non-standard size paper. Select the machine from the "Printer" menu and click the [Properties] button. Select the [Basic] tab. Click "Paper size"...
Print from PC > Printing from PC Printing with Universal Print Jobs can be printed via the cloud by using the cloud service [Universal Print] provided by Microsoft Corporation. Users authorized in the Azure Active Directory can print to Universal Print ready printers from anywhere. NOTE •...
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Print from PC > Printing from PC Click [OK]. Returns to the Universal Print Settings screen. NOTE Once registration is complete, [Register] in "Universal Print" will change to [Unregister], and the expiration date of certificate will be shown. Click [Refresh] if the display remains unchanged. ...
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Print from PC > Printing from PC Registering a Shared Printer to a Computer To use Universal Print, it is necessary to add a shared printer registered with Universal Print to the computer. Login Select the Windows Start button [Settings] [Accounts] [Access work or school], in that order.
Print from PC > Printing from PC Print the Job Display the screen Select [File] and click [Print]. Configure the settings Select a registered shared printer from the [Printer]menu and click the [Properteis] button. Set the paper size, printer function, etc., as desired. Click [OK] button to return to the Print dialog box.
Print from PC > Printing from PC Canceling Printing from a Computer To cancel a print job executed using the printer driver before the printer begins printing, do the following: NOTE When canceling printing from this machine, refer to the following: ➡ ...
Print from PC > Printing from the Mobile Device Printing from the Mobile Device This machine supports the AirPrint and Mopria. According to the supported OS and application, you can print the job from any mobile device or computer without installing a printer driver. Printing by AirPrint AirPrint is a printing function that is included standard in iOS 4.2 and later products, and Mac OS X 10.7 and later products.
Print from PC > Printing from the Mobile Device Printing by Mopria Mopria is a standard on printing function included in Android 4.4 or later products. Mopria Print Service needs to be installed and enabled in advance. For details on how to use, refer to a Web site of Mopria Alliance.
Print from PC > Printing from the Mobile Device Printing with Wi-Fi Direct Wi-Fi Direct is a wireless LAN standard that Wi-Fi Alliance has been established. This is one of the functions of the wireless LAN, without a wireless LAN access point or wireless LAN router, between devices can communicate directly on a peer to peer basis.
Print from PC > Printing Data Saved in the Printer Printing Data Saved in the Printer You can save the print job into the Job Box of this device and print it as necessary. An SD/SDHC Memory Card is required to use the Stored Job Box and the Quick Copy Box. IMPORTANT SD/SDHC memory cards store unencrypted data.
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Print from PC > Printing Data Saved in the Printer Click the [Job storage] tab and select the [Job enhancement] check box to set the function. NOTE For information on how to use the printer driver software, refer to the following: ➡ Printer Driver User Guide ...
Print from PC > Printing Data Saved in the Printer Printing Documents from Private Print Box In Private Printing, you can specify that a job is not to be printed until you operate the machine. When sending the job from the application software, specify a password in the printer driver. The job is released for printing by entering the password on the operation panel, ensuring confidentiality of the print job.
Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Private Print Box Display the screen [Home] key > [Job Box] Select [Private Print/Stored Job]. Select the creator of the document. Delete the document. Select the document to delete >...
Print from PC > Printing Data Saved in the Printer Printing Document from Stored Job Box In Stored Job, the print data sent from the application is saved to the machine. You can set up a password as necessary. If you set up a password, enter the password when printing. Print data will be stored in the Stored Job Box after printing.
Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Stored Job Box Display the screen [Home] key > [Job Box] Select [Private Print/Stored Job]. Select the creator of the document. Delete the document. Select the document to delete >...
Print from PC > Printing Data Saved in the Printer Printing Document from Quick Copy Box Quick Copy feature facilitates additional prints of a document already printed. Activating Quick Copy and printing a document using the printer driver allow the print data to be stored in the Quick Copy Job Box. When additional copies are required, you can reprint the required number of copies from the touch panel.
Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Quick Copy Box Display the screen [Home] key > [Job Box] Select [Quick Copy/Proof and Hold]. Select the creator of the document. Delete the document. Select the document to delete >...
Print from PC > Printing Data Saved in the Printer Printing Document from Proof and Hold Box The Proof and Hold feature produces only a single proof print of multiple-print job and holds printing of the remaining copies. Printing a multiple-print job in Proof and Hold using the printer driver allows only a single copy to be printed while maintaining the document data in the Job Box.
Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Proof and Hold Box Display the screen [Home] key > [Job Box] Select [Quick Copy/Proof and Hold]. Select the creator of the document. Delete the document. Select the document to delete >...
Print from PC > Printing Data Saved in the Printer Printing Documents from PIN Print Box This PIN Print Box holds printing when printing is executed from applications that use the IPP protocol, such as AirPrint and Mopria. A pending print job can be output by entering the PIN code that was set at the time of printing.
Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the PIN Print Box Display the screen [Home] key > [Job Box] Select [PIN Print]. Select the creator of the document. Delete the document. Select the document to delete > [Menu] > [Delete] Enter the PIN code.
Print from PC > Printing Data Saved in the Printer Printing Document from Universal Print Box For added security, Universal Print can set a PIN code for the printing jobs. Jobs with a PIN code will be saved in the cloud without being printed. By entering the PIN code from the operation panel, jobs from this machine can be printed.
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Print from PC > Printing Data Saved in the Printer Printing the Documents Stored in the Universal Print Box Display the screen Select [Universal Print] in the Home screen. Select the creator of the document. Print the document. Select the document to print and > [Menu][Print] Enter the PIN code.
Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Universal Print Box Display the screen Select [Universal Print] in the Home screen. Select the creator of the document. Delete the document. Select the document to delete and select > [Menu] > [Delete]. Enter the PIN code.
Print from PC > Printing Data Saved in the Printer Job Box Settings Configure settings for Job Box. Display the screen [System Menu/Counter] key > [Function Settings] > [Job Box] Configure the settings Configurable items are as follows: [Quick Copy Job Retention] To maintain free space on the hard disk, you can set the maximum number of stored jobs.
Print from PC > Monitoring the Printer Status (Status Monitor) Monitoring the Printer Status (Status Monitor) The Status Monitor monitors the printer status and provides an ongoing reporting function. NOTE When you activate Status Monitor, check the status below. • KX DRIVER is installed. •...
Print from PC > Monitoring the Printer Status (Status Monitor) Exiting the Status Monitor Use either of the methods listed below to exit the Status Monitor. Exit manually Click the settings icon and select Exit in the menu to exit the Status Monitor. Exit automatically The Status Monitor automatically shuts down after 7 minutes if it is not being used.
Print from PC > Monitoring the Printer Status (Status Monitor) Quick View State The status of the printer is displayed using icons. Detailed information is displayed when the Expand button is clicked. 1 Printing progress tab 2 Paper tray status tab 3 Toner Status Tab 4 Alert tab 5 Expand button...
Print from PC > Monitoring the Printer Status (Status Monitor) Printing progress tab The status of the print jobs is displayed. 1 Status icon 2 Job list Select a job on the job list and it can be canceled using the menu displayed with a right-click.
Print from PC > Monitoring the Printer Status (Status Monitor) Paper tray status tab Information is displayed about the paper in the printer and about the amount of paper remaining.
Print from PC > Monitoring the Printer Status (Status Monitor) Status Monitor Context Menu The following menu is displayed when the settings icon is clicked. Command Center RX If the printer is connected to a TCP/IP network and has its own IP address, use a web browser to access the Command Center RX to modify or confirm the network settings.
Print from PC > Monitoring the Printer Status (Status Monitor) Status Monitor Notification Settings The Status Monitor settings and event list details are displayed. Select whether notification is performed when an error in the event list occurs. Select "Enable event notification". If this setting is set to Off, then the Status Monitor will not start up even when printing is executed.
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Print from PC > Monitoring the Printer Status (Status Monitor) Click the browse (...) button to notify the event by sound file. NOTE The available file format is WAV. When customizing the message texts to read on the screen aloud, enter the texts in the text box.
Operation on the Machine 5 Operation on the Machine Loading Originals ........................232 Recalling Frequently Used Functions (Favorites)..............237 Using Applications........................249 Registering Shortcuts (Copy, Send, and Document Box Settings) ........254 Copying.............................257 Basic Scanning (Sending)......................259 Sending Document via E-mail ....................260 Sending Document to Desired Shared Folder on a Computer (Scan to PC) ....262 Sending Document to Folder on an FTP Server (Scan to FTP) ...........266 Scanning using TWAIN or WIA....................269 Useful Sending Method ......................271...
Operation on the Machine > Loading Originals Loading Originals Load the originals on the platen or document processor, depending on the original size, type, volume, and function. Platen Place the sheet, book, postcards, and envelopes. Document Processor Place the multiple originals. You can also place the two sided originals. Available only on the models with a duplex scanning function.
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Operation on the Machine > Loading Originals Align it flush against the original size indicator plates with the back left corner as the reference point. NOTE For the procedure for feeding envelopes or cardstock, refer to the following: ➡ Loading Paper in the Multipurpose Tray (page 149) ...
Operation on the Machine > Loading Originals Original Specifications available in the Document Processor The document processor automatically scans each sheet of multiple originals. Both sides of two-sided originals are scanned. Originals Supported by the Document Processor The document processor supports the following types of originals. Item Description Thickness...
Operation on the Machine > Loading Originals Open the document tray and adjust the document width guide to the document size. Load paper. Put the side to be scanned (or the first side of two-sided originals) face-up. NOTE For details on Original Orientation, refer to the following: ➡ ...
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Operation on the Machine > Loading Originals Ensure that loaded originals do not exceed the level indicator. Exceeding the maximum level may cause the originals to jam. Originals with punched holes or perforated lines should be placed with the punched holes or perforated lines facing forward (so that they will be scanned last).
Operation on the Machine > Recalling Frequently Used Functions (Favorites) Recalling Frequently Used Functions (Favorites) After you add frequently used functions to Favorites, you can recall them quickly and easily. Favorites are registered by selecting from two types of recalling methods. •...
Operation on the Machine > Recalling Frequently Used Functions (Favorites) Paper Saving Copying Use when you want to save paper. Follow the instructions on the screen to configure page aggregation or 2-sided copying. Default Registration • Copy Functions • Page aggregation:[2 in 1] •...
Operation on the Machine > Recalling Frequently Used Functions (Favorites) Simple Sending Job Folder (Destination Entry) Use when you want to send images to a shared folder on any computer or to a folder on the FTP server. Follow the instructions on the screen to configure the settings, such as the destination or color selection. Default Registration •...
Operation on the Machine > Recalling Frequently Used Functions (Favorites) Simple Sending Job Folder (Address Book) Use when you want to send images to a shared folder on a computer registered in the address book or to a folder on the FTP server. Follow the instructions on the screen to configure the settings, such as the destination or color selection.
Operation on the Machine > Recalling Frequently Used Functions (Favorites) Simple Sending Email (Destination Entry) Use when you want to send images to any email address. Follow the instructions on the screen to configure the settings, such as the destination or color selection. Default Registration •...
Operation on the Machine > Recalling Frequently Used Functions (Favorites) Simple Sending Email (Address Book) Use when you want to send images to an email address registered in the address book. Follow the instructions on the screen to configure the settings, such as the destination or color selection. Default Registration •...
Operation on the Machine > Recalling Frequently Used Functions (Favorites) Register Favorites (Wizard Mode) The following procedure is an example of registering the copying function. Display the screen [Home] key > [Copy] Select [Menu] > [Favorites]. Register Favorites. [Menu] > [Add] > Select a number (0101 to 2020) for the favorite number. NOTE If you register on a favorite number already registered, delete the currently registered favorite before registering.
Operation on the Machine > Recalling Frequently Used Functions (Favorites) Register Favorites (Program Mode) When selecting the program format, first set the copy function, transmission function, fax function, destination, etc. to be registered. Display the screen [Home] key > [Copy] Select [Menu] >...
Operation on the Machine > Recalling Frequently Used Functions (Favorites) Recalling Favorites (Wizard Mode) Recall the favorite. Select the [Favorites] registered on the home screen, or select the icon displayed in [Menu] > [Favorites] from each function screen. If you selected the icon of a favorite, that favorite will be recalled. If you selected [Favorites], proceed to the next step.
Operation on the Machine > Recalling Frequently Used Functions (Favorites) Recalling Favorites (Program Mode) Recall the favorite. Select the [Favorites] registered on the home screen, or select the icon displayed in [Menu] > [Favorites] from each function screen. If you selected the icon of a favorite, that favorite will be recalled. If you selected [Favorites], proceed to the next step.
Operation on the Machine > Recalling Frequently Used Functions (Favorites) Edit the favorite. You can change favorite number and favorite name. Display the screen [Home] key > […] > [Favorites] Select [Menu] > [Edit]. Edit the favorite. Select corresponding to the favorite number (0101 to 2020) to change. Select [Menu] >...
Operation on the Machine > Recalling Frequently Used Functions (Favorites) Deleting Favorites. Display the screen [Home] key > […] > [Favorites] Select [Menu] > [Edit]. Deleting Favorites. Select corresponding to the favorite number (0101 to 2020) to delete. [Menu] > [Delete] > [Delete]...
Operation on the Machine > Using Applications Using Applications The functionality of the machine can be expanded by installing applications. Applications that help you perform your daily more efficiently such as a scan feature and an authentication feature are available. For details, contact your sales representative or dealer.
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Operation on the Machine > Using Applications Install an application. [Menu] > [Add] > [OK] Insert the USB drive containing the application to be installed into the USB Drive Slot. NOTE If "USB Drive is recognized.Displaying files." is displayed, select [Cancel]. ...
Operation on the Machine > Using Applications Activating Applications Display the screen [System Menu/Counter] key > [Add/Delete Application] > "Application" [Add/Delete Application] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
Operation on the Machine > Using Applications Deactivating Applications Display the screen [System Menu/Counter] key > [Add/Delete Application] > "Application" [Add/Delete Application] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
Operation on the Machine > Using Applications Uninstalling Applications Display the screen [System Menu/Counter] key > [Add/Delete ApplicationApplication] > "Application" [Add/Delete Application] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
Operation on the Machine > Registering Shortcuts (Copy, Send, and Document Box Settings) Registering Shortcuts (Copy, Send, and Document Box Settings) You can register shortcuts for easy access to the frequently used functions. A function name linked to a registered shortcut can be changed as necessary. Creating new shortcuts New shortcuts can be crated in the basic screen of each function.
Operation on the Machine > Registering Shortcuts (Copy, Send, and Document Box Settings) Edit the shortcut. Shortcut editing is performed in the basic screen of each function. Display the basic screen you want to register. Edit the shortcut. Select [Menu] > "Shortcut". Select [Menu] >...
Operation on the Machine > Registering Shortcuts (Copy, Send, and Document Box Settings) Delete the shortcut. Shortcut deletion is performed in the basic screen of each function. Display the basic screen you want to register. Delete the shortcut. Select [Menu] > "Shortcut". The [Add/Edit Shortcut] screen is displayed.
Operation on the Machine > Copying Copying The procedures here represent the basic copy operation and how to cancel the copy. Copy [Home] key > [Copy] Load paper. ➡ Loading Originals (page 232) Configure the settings Scroll the screen to select and set functions. ➡ ...
Operation on the Machine > Copying Canceling Jobs Select the [Stop] key with the copy screen displayed. Cancel a job. When there is a job is being scanned, the copy job is canceled. When there is a job printing or on standby, canceling job screen appears. The current print job is temporarily interrupted.
Operation on the Machine > Basic Scanning (Sending) Basic Scanning (Sending) This machine can send a scanned image as an attachment of an E-mail message or to a PC linked to the network. In order to do this, it is necessary to register the sender and destination (recipient) address on the network.
Operation on the Machine > Sending Document via E-mail Sending Document via E-mail NOTE • When transmitting using wireless LAN, select the interface dedicated to the send function in advance. ➡ Others (page 501) • Before sending the scanned document with an E-mail, configure the SMTP and E-mail settings using the Command Center RX.
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Operation on the Machine > Sending Document via E-mail Up to 256 characters can be entered. ➡ Character Entry Method (page 802) When selecting On for "Entry Check for New Dest.", the re-entering screen for the destination information appears. ➡ Re-entering the New Destination (page 292) To enter multiple destinations, select [Next Destination] and enter the next destination.
Operation on the Machine > Sending Document to Desired Shared Folder on a Computer (Scan to PC) Sending Document to Desired Shared Folder on a Computer (Scan to PC) You can store the scanned document into the desired shared folder on a computer. NOTE •...
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Operation on the Machine > Sending Document to Desired Shared Folder on a Computer (Scan to PC) Enter the destination details. To directly specify the SMB folder, select [Folder Path Entry] and enter each item. NOTE When selecting On for "Entry Check for New Dest.", the re-entering screen for the destination information appears.
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Operation on the Machine > Sending Document to Desired Shared Folder on a Computer (Scan to PC) You can search for a folder on a PC on the network. Select [Search Folder from Network] or [Search Folder by Host Name]. Select the folder from the Search Results list. NOTE •...
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Operation on the Machine > Sending Document to Desired Shared Folder on a Computer (Scan to PC) Press the [Start] key. NOTE When selecting On for "Destination Check before Send", the confirmation screen appears. ➡ Confirmation Screen of Destinations (page 291) ...
Operation on the Machine > Sending Document to Folder on an FTP Server (Scan to FTP) Sending Document to Folder on an FTP Server (Scan to FTP) NOTE • When transmitting using wireless LAN, select the interface dedicated to the send function in advance. ➡ ...
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Operation on the Machine > Sending Document to Folder on an FTP Server (Scan to FTP) Item Description Host Name Host name or IP address of FTP server To enter the IPv6 address, enclose the IPv6 address in brackets [ ]. Limited character count: 64 characters or less Example: [2001:db8:a0b:12f0::1] Port...
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Operation on the Machine > Sending Document to Folder on an FTP Server (Scan to FTP) Press the [Start] key. NOTE When selecting On for "Destination Check before Send", the confirmation screen appears. ➡ Confirmation Screen of Destinations (page 291) ...
Operation on the Machine > Scanning using TWAIN or WIA Scanning using TWAIN or WIA This subsection explains how to scan an original using TWAIN. The WIA driver is used in the same way. NOTE • When transmitting using wireless LAN, select the interface dedicated to the send function in advance. ➡ ...
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Operation on the Machine > Scanning using TWAIN or WIA Scan the originals. Click the [Scan] button. The document data is scanned.
Operation on the Machine > Useful Sending Method Useful Sending Method You can specify the following useful scanning (sending) methods. WSD Scan Saves images of originals scanned on this machine as files on a WSD-compatible computer. ➡ Executing WSD scan (page 275) Scanning using File Management Utility Scans a document using the settings of File Management Utility and saves the image data and scanning information on a specified server or in a specified folder.
Operation on the Machine > WSD Scan WSD Scan WSD Scan saves images of originals scanned on this machine as files on a WSD-compatible computer. NOTE ➡ • Executing WSD scan (page 275) • For information on operating the computer, refer to the computer's help or the operation guide of your software.
Operation on the Machine > WSD Scan Install the Driver (for Windows 11) Click the Windows [Start] button [All apps] [Windows Tools] [Control Panel] [Devices and Printers]. Install the driver. Click [Add a device]. Select the icon that displays the machine model name, and click [Next]. When the machine model icon is displayed as a "Printer"...
Operation on the Machine > WSD Scan Install the Driver (Microsoft Windows Server 16 and after) Right-click the Windows [Start] button and select [Control Panel] [Devices and Printers] Install the driver. Click [Add a device]. Select the icon that displays the machine model name, and click [Next]. When the machine model icon is displayed as a "Printer"...
Operation on the Machine > WSD Scan Executing WSD scan WSD Scan saves images of originals scanned on this machine as files on a WSD-compatible computer. [Home] key > [Send] Load paper. ➡ Loading Originals (page 232) In the destination screen for sending, select [Enter destination.] > [WSD Scan] Scan the originals.
"File Management Utility" (downloaded from Download Center (https://kyocera.info/)), and save the image data and scanning information on a specified server or folder. Unlike regular transmission functions, this application lets you use metadata such as the scan date and time and the data format.
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Operation on the Machine > Scanning with FMU Connection Press the [Start] key. Sending starts.
Operation on the Machine > Sending to different types of destinations (Multi sending) Sending to different types of destinations (Multi sending) You can specify destinations combining E-mail addresses, folders (SMB or FTP), and fax numbers. This is referred to as Multi Sending. This is useful for sending to different types of destination (E-mail addresses, folders, etc.) in a single operation.
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Operation on the Machine > Sending to different types of destinations (Multi sending) Press the [Start] key. NOTE When selecting On for "Destination Check before Send", the confirmation screen appears. ➡ Confirmation Screen of Destinations (page 291) Press the [Start] key. NOTE A confirmation prompt is displayed on the screen.
Operation on the Machine > Sending Documents to E-mail Address of Logged in User (to myself) Sending Documents to E-mail Address of Logged in User (to myself) Sends to the E-mail address of the logged in user when user login is enabled. Configure the settings.
Operation on the Machine > Using a Fax Server to Send (Fax Server Send) Using a Fax Server to Send (Fax Server Send) You can send a scanned document via a fax server. NOTE • A fax server is required to use this function. For information about the fax server, contact the applicable administrator.
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Operation on the Machine > Using a Fax Server to Send (Fax Server Send) Enter the recipient information. Select [Fax No. Entry]. Enter the fax number > [Enter] > [OK] NOTE • Use the numeric keys to enter a number. •...
Operation on the Machine > Canceling Sending Jobs Canceling Sending Jobs Select the [Stop] key with the send screen displayed. Cancel a job. When there is a job is being scanned, Job Cancel appears. When there is a job sending or on standby, Canceling job screen appears. Select the job you wish to cancel >...
Operation on the Machine > Handling Destination Handling Destination This section explains how to select and confirm the destination. Specifying Destination Select the destination using either of the following methods except entering address directly: • Choosing from the Address Book ➡ ...
Operation on the Machine > Handling Destination Choosing from the Address Book For more information about how to register destinations in the Address Book, refer to the following: ➡ Registering Destinations in the Address Book (page 172) In the Destination screen for sending, select [Address Book] > NOTE For details on the External Address Book, refer to the following: ➡ Command Center RX User Guide...
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Operation on the Machine > Handling Destination Accept the destination > [OK] Destinations can be changed later. ➡ Checking and Editing Destinations (page 290) NOTE You can set the default sort setting of the address for the address book. ➡ Sort (page 451) ...
Operation on the Machine > Handling Destination Choosing from the External Address Book NOTE For details on the External Addresses, refer to the following: ➡ Command Center RX User Guide Select the destinations. Specify the destination. NOTE To check detailed information about the selected destination, press [Menu] > [Details] > [OK] key ...
Operation on the Machine > Handling Destination Choosing from One Touch key destinations In the destination screen for sending, select [One-Touch Key] to display the One- Touch Key screen. NOTE • If the One Touch Key for the desired destination is hidden on the touch panel, select Displays One Touch Keys that are hidden.
Operation on the Machine > Handling Destination Choosing from the Search (No.) Access the destination by specifying the 4-digit (0001 to 1000) One Touch Key number. In the destination screen for sending, select [No.] to display the numeric entry screen. Select the number entry field and enter the One-Touch Key number with the numeric keypad.
Operation on the Machine > Handling Destination Checking and Editing Destinations Display the screen Specify the destination. ➡ Specifying Destination (page 284) Check and edit the destination. Select [Confirmation] to display a destination list. • Select (information icon) to check the destination. •...
Operation on the Machine > Handling Destination Confirmation Screen of Destinations When selecting On for "Destination Check before Send", the confirmation screen of destinations appears after pressing the [Start] key. ➡ Destination Check before Send (page 444) Move the screen to the bottom and confirm all destinations. Selecting (information icon) shows the detailed information of the destination.
Operation on the Machine > Handling Destination Re-entering the New Destination When selecting On for "Check New Dest.", the re-entering screen for the destination information appears. ➡ Entry Check for New Dest. (page 444) Enter the same destination information again, and select the [OK] key.
Operation on the Machine > Handling Destination Recall [Recall Destination] is a function allowing you to send the last entered destination once again. To send to the same destination again, select [Recall Destination] to call the destination to the destination list. Select [Recall Destination].
Operation on the Machine > How to use the FAX Function How to use the FAX Function On products with a FAX function, it is possible to use the FAX function. Fax function is avairable for fax models. ➡ FAX Operation Guide...
Operation on the Machine > Using Document Boxes Using Document Boxes Document Box is a function for saving print data from a computer and sharing it with multiple users. The following types of document boxes are available: • Job Box •...
Operation on the Machine > Using Document Boxes What is USB Drive Box? A USB drive can be connected to the USB drive slot on the machine to print a saved file. You can print data directly from the USB drive without a PC. Image files scanned using this machine can also be saved to USB drive in the PDF, TIFF, JPEG, XPS, OpenXPS, or high compression PDF format (Scan to USB).
Operation on the Machine > Using Document Boxes What is a Fax Memory RX Box/Subaddress Box/Polling Box? Fax Box store the fax data. Fax function is avairable for fax models. For details, refer to the following: ➡ FAX Operation Guide...
Operation on the Machine > Using Removable USB Drive Using Removable USB Drive Plugging USB drive directly into the machine enables you to quickly and easily print the files stored in the USB drive without having to use a computer. The following file types can be printed: •...
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Operation on the Machine > Using Removable USB Drive Insert the USB drive Plug the USB drive into the USB Drive Slot. When the machine recognizes the USB drive, the message "USB Drive is recognized.Displaying files." appears. Select [Continue]. Displays the USB drive operation screen. NOTE If the message does not appear, select [USB Drive] on the Home screen.
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Operation on the Machine > Using Removable USB Drive Press the [Start] key. Printing of the selected file begins. Create a folder on the USB Drive. Insert the USB drive Plug the USB drive into the USB Drive Slot. When the machine recognizes the USB drive, the message "USB Drive is recognized.Displaying files." appears.
Operation on the Machine > Using Removable USB Drive Saving Documents to USB Drive (Scan to USB) You can store scanned documents to a removal USB drive. NOTE The maximum number of the storable files is 1,000. Load paper. ➡ ...
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Operation on the Machine > Using Removable USB Drive Store the document. Select the folder where the file will be stored. Select [Menu] > [Store File]. Set the type of original, file format, etc., as desired. For the functions that can be set, refer to the following: ➡ ...
Operation on the Machine > Using Removable USB Drive Check the USB Drive Information In the USB drive screen, select [Menu][USB Info] Once you confirm the information, select [Close].
Operation on the Machine > Using Removable USB Drive Removing USB Drive IMPORTANT Be sure to follow the proper procedure to avoid damaging the data or USB drive. Display the screen [Home] key > [USB Drive] Select [Menu] > [Remove USB] When "USB Drive can be safely removed."...
Operation on the Machine > Cloud Linkage Function Cloud Linkage Function Use Kyocera Cloud Access to link the cloud service (Google Drive) this machine. You can save scanned documents to a folder in the cloud service and print files in the cloud service.
The "Information" screen displays additional components that will be installed on the computer. Select [Next] without checking [Manage settings as an admininstrator.]. NOTE To manage Kyocera Cloud Access as an administrator for your organization or team, select this setting. ➡ Kyocera Cloud Access User Guide ...
Operation on the Machine > Cloud Linkage Function Set Kyocera Cloud Access user account (authorization information). Set the Kyocera Cloud Access user authorization information to link with the cloud. Double-click the Kyocera Cloud Access icon. The browser launches and the Kyocera Cloud Access setup screen appears.
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Operation on the Machine > Cloud Linkage Function Enter the address and port of the proxy server > [Next] Check it from your browser. If you do not know them, please contact your provider. NOTE The same username and password as those set in the previous step are displayed. ...
Operation on the Machine > Cloud Linkage Function Linkage with the Cloud Service Link Kyocera Cloud Access account with the cloud service and set up the folders and files you want to use. Select [Add] in the "Linked Cloud Service Acount" screen.
2 Select the name of the connection. 3 Enter your user ID and password to connect to Cloud Access > [Login] NOTE You can also select [Other Login] and enter the PIN code created when you set up your Kyocera Cloud Access account. ...
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2 Select the name of the connection. 3 Enter your user ID and password to connect to Cloud Access > [Login] NOTE You can also select [Other Login] and enter the PIN code created when you set up your Kyocera Cloud Access account. ...
Using Various Functions 6 Using Various Functions About Functions Available on the Machine................313 Functions ..........................321...
Using Various Functions > About Functions Available on the Machine About Functions Available on the Machine This machine provides the various functions available. Copy For details on each function, see the table below. Function Description [Paper Selection] Select the cassette or multipurpose tray that contains the required paper size.
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Using Various Functions > About Functions Available on the Machine Function Description [File Name Entry] Name a document. ➡ File Name Entry (page 357) [Job Finish Notice] Sends E-mail notice when a job is complete. ➡ Job Finish Notice (page 356) [Priority Override] Suspends the current job and gives a new job top priority.
Using Various Functions > About Functions Available on the Machine Send For details on each function, see the table below. Function Description [Color Selection] Select the color setting. ➡ Color Selection (page 335) [Original Size] Specify the original size to be scanned. ➡ ...
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Using Various Functions > About Functions Available on the Machine Function Description [Fax Delayed Transmission] Set a send time. Displays only for fax models. ➡ FAX Operation Guide [Fax Direct Transmission] Sends FAX directly without reading original data into memory. Displays only for fax models. ➡ FAX Operation Guide [Fax Polling RX] Dial the destination and receive documents for Polling...
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Using Various Functions > About Functions Available on the Machine Function Description [Detect Folded Corner Originals] When scanning a document from the document processor, scanning is automatically stopped when a document with a folded corner is detected. ➡ Detect Folded Corner Originals (page 359) [Skip Blank Page] When there are blank pages in a scanned document, this function skips the blank pages and sends only pages that are not blank.
Using Various Functions > About Functions Available on the Machine USB Drive (Store File, Printing Documents) For details on each function, see below: ➡ USB Drive (Store File) (page 318) ➡ USB Drive (Printing Documents) (page 320) USB Drive (Store File) For details on each function, see the table below.
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Using Various Functions > About Functions Available on the Machine Function Description [Density] Adjust density. ➡ Density (page 330) [Clarify Text (Noise Removal)] When scanning and sending a document in black and white, it eliminates background noise and improves the legibility of the text. ➡ ...
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Using Various Functions > About Functions Available on the Machine USB Drive (Printing Documents) Function Description [Paper Selection] Select the cassette or multipurpose tray that contains the required paper size. ➡ Paper Selection (page 323) [Collate] Prints the output by page or set. ➡ ...
Using Various Functions > Functions Functions On pages that explain a convenient function, the modes in which that function can be used are indicated by icons. Original Size Specify the original size to be scanned. [Auto (Standard Size)] Value Description Specify the original size.
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Using Various Functions > Functions NOTE Be sure to always specify the original size when using custom size original. ...
Using Various Functions > Functions Paper Selection Select the cassette or multipurpose tray that contains the required paper size. If [Auto] is selected, paper the same size as the original is automatically selected. NOTE • Specify in advance the size and type of the paper loaded in the cassette. •...
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Using Various Functions > Functions *2: For instructions on how to specify the custom paper types 1 to 8, refer to the following: ➡ [Media Type Setting] (page 420) To print on preprinted or prepunched paper or on letterhead, refer to the following: ...
Using Various Functions > Functions Mixed Size Originals Scan the documents of different sizes that are set in the document processor all at once. This function cannot be used if platen is used. Copying Value Description [Off] — [Same Width] Scans and copies multiple sheets of the same width using the document processor.
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Using Various Functions > Functions IMPORTANT When placing originals of different width, arrange the originals so that their left sides and top sides are aligned, and place the originals in alignment with the far width guide. If the originals are not aligned in this way, they may not be scanned correctly, and skewing or original jams may result.
Using Various Functions > Functions Original Orientation Select the orientation of the original document top edge to scan correct direction. To use any of the following functions, the document's original orientation must be set. • 2-Sided • Border Erase, Border Erase/Full Scan •...
Using Various Functions > Functions Collate Scans multiple originals and delivers complete sets of copies as required according to page number. (Values [Off]/[On])
Using Various Functions > Functions ID Card Copy Use this when you want to copy a driver's license or an insurance card. When you scan the front and back of the card, both sides will be combined and copied onto a single sheet. (Values [Off]/[On])
Using Various Functions > Functions Original Image Select original image type for best results. Original Image Quality (Copy) [Text+Photo] Highlighter Enhancement Value Description [Off], [On (Normal)], [On (Bright)] Select [On (Normal)] to reproduce the color of the text and markings made with highlighter pen.
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Using Various Functions > Functions [Graphic/Map] Highlighter Enhancement Value Description [Off], [On (Normal)], [On (Bright)] Select [On (Normal)] to reproduce the color of the text and markings made with highlighter pen. If the colors are not bright enough, select [On (Bright)].
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Using Various Functions > Functions Original Image (When sending/printing/saving) [Text+Photo] Best for mixed text and photo documents. Highlighter Enhancement Value Description [Off], [On (Normal)], [On (Bright)] Select [On (Normal)] to reproduce the color of the text and markings made with highlighter pen. If the colors are not bright enough, select [On (Bright)].
Using Various Functions > Functions EcoPrint EcoPrint saves toner when printing. Use this function for test prints or any other occasion when high quality print is not required. Value: [Off], [On]...
Using Various Functions > Functions Color Selection Select the color setting. Sending/Storing Item Description [Auto Color (Color/Grayscale)] Automatically recognizes whether the document is color or black and white, and scan color documents in Full Color and black and white documents in Grayscale. [Auto Color (Color/B &...
Using Various Functions > Functions Sharpness Adjusts the sharpness of image outlines. When copying penciled originals with rough or broken lines, clear copies can be taken by adjusting sharpness toward "Sharpen". When copying images made up of patterned dots such as magazine photos, in which moire patterns appear, edge softening and weakening of the moire effect can be obtained by setting the sharpness toward "Blur".
Using Various Functions > Functions Background Density Adj. Removes dark background from originals, such as newspapers. If the background color is obtrusive, select [Auto]. If selecting does not remove the background color, select [Manual] and adjust the density of the background color. Item Description [Off]...
Using Various Functions > Functions Saturation Adjust the color saturation of the image. NOTE This feature is used when full color or auto color are selected in [Color Selection]. Saturation is disabled if Auto Color detects black and white originals. ...
Using Various Functions > Functions Prevent Bleed-thru Hides background colors and image bleed-through when scanning thin original. (Values [Off]/[On])
Using Various Functions > Functions Contrast You can adjust the contrast between light and dark areas of the image. Item Description 1 to [4] Increases the sharpness of colors. [-1] to [-4] Creates smoother colors.
Using Various Functions > Functions Erase Colors Erases colors in the source document. [Off]/[On] Value Description [Yellow], [Red], [Cyan], [Magenta], Select the colors to erase. You can select up to 6 colors. [Green], [Blue], [Black] Choose the color and select [Select] > [Details] to adjust the range for erasing.
Using Various Functions > Functions Zoom Adjust the zoom to reduce or enlarge the image. Zoom (When copying) The following zoom options are available. [Auto] Adjusts the image to match the paper size. Standard Zoom Select from main Standard Zoom and perform Zoom. [200%] ―...
Using Various Functions > Functions [70%] [64%] Letter STMT [50%] ― [25%] Minimum *1: STMT = Statement Zoom Entry Manually reduces or enlarges the original image in 1% increments between 25% and 400%.[+] , [-], or the numeric keys can be used to set the value.
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Using Various Functions > Functions Zoom (When printing/sending/storing) Item Description [100%] Reproduces the original size. [Auto] Reduces or enlarges original to sending/storing size. NOTE To reduce or enlarge the image, select the paper size, sending size, or storing size. ➡ Paper Selection (page 323) ➡ ...
Using Various Functions > Functions Combine Combines 2 or 4 original sheets into 1 printed page. You can select the page layout and the type of boundary lines around the pages. The following types of the boundary lines are available. None Solid Line Dotted Line Positioning Mark...
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Using Various Functions > Functions Layout Value Description [Right then Down], [Down then Select the page layout of scanned originals and select the [OK] key. Right], [Left then Down], [Down then Left] Border Line Value Description [None], [Solid Line], [Dotted Set the boundary line type and select the [OK] key.
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Using Various Functions > Functions [Down then Right] [Down then Left] NOTE • The paper sizes supported in Combine mode are A4, A5-R, B5, Folio, 216 × 340 mm, Letter, Legal, Statement, Oficio II, and 16K. • When placing the original on the platen, be sure to copy the originals in page order. ...
Using Various Functions > Functions Border Erase Erases the black borders that form around the image. The border can be erased as follows: Standard Erase the black frame created in the original. Erasing width is fixed. Full Scan Scan originals without white margins. No border erase. Border Erase Sheet Erase the black frame created in the original.
Using Various Functions > Functions [Border] Value Description Centimeters: 0 mm - 50 mm (in Set the border erase width. 1 mm increments), Inches: 0.00 - Set the value by using [+] or [-]. 2.00” (in 0.01" increments) Entry can also be made using the numeric keys. You can set the border erase width for the back side of double-sided originals by setting the border erase width of [Border] and selecting the [OK] key.
Using Various Functions > Functions Individual Border Erase You can specify border erase widths individually for all edges. [ ]/[ ]/[Counter-clockwise]/[Clockwise] Value Description Centimeters: 0 mm - 50 mm (in Set the border erase widths separately for top, bottom, left, and right, 1 mm increments), Inches: 0.00 - and select the [OK] key.
Using Various Functions > Functions Duplex Produces two-sided copies. You can also create single-sided copies from two-sided originals. The following modes are available. 1-sided>>2-sided Produces two-sided copies from one-sided originals. In case of an odd number of originals, the back side of the last copy will be blank.
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Using Various Functions > Functions 2-sided>>2-sided Produces two-sided copies from two-sided originals. Place originals in the document processor. Available only on models supported by duplex scanning function. NOTE The paper sizes supported in Duplex mode: A4, A5-R, A6, B5, Letter, Legal, Statement, Executive, Oficio II, Folio, 16K, ISO B5 ...
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Using Various Functions > Functions Original Orientation Value Description [Top Edge on Top], [Top Edge on Select the orientation of the original document top edge to scan correct Left] direction. Select the orientation of the original from [Top Edge on Top] or [Top Edge on Left] and select the [OK] key.
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Using Various Functions > Functions 2-sided (USB drive) Prints the document on both sides. Select binding orientation for duplex mode. [1-sided] Disables the function. [Duplex] ➡ Function Defaults (page 437) If you select [Details], you can perform the [Binding in Finishing] and settings. If you select [Description], you can perform the [Finished Binding Direction] settings.
Using Various Functions > Functions Continuous Scan Scans a large number of originals in separate batches and then produces as one job. Scanning of originals will continue until [Finish Scan] is selected. Value: [Off]/[On]...
Using Various Functions > Functions Job Finish Notice Sends E-mail notice when a job is complete. It can also be set up to send a notice when a job is interrupted. Users can be notified of the completion of a job while working at a remote desk, saving the time spent waiting beside the machine to finish.
Using Various Functions > Functions File Name Entry Name a document. Additional information such as job number and date and time can also be set. You can check a job history or job status using the file name, date and time, or job number specified here. Enter the file name (up to 32 characters).
Using Various Functions > Functions Priority Override Suspends the current job and gives a new job top priority. The suspended job resumes after the other job is finished. (Values [Off]/[On]) NOTE • This function is not available if current job was an override. •...
NOTE Available only on models supported by this function. Since 35 ppm model (ECOSYS MA3501wfx) supports only Simplex Scanning, this function is not supported. Only applicable when 2-sided reading Document Processor (DSDP) is supported. ...
Using Various Functions > Functions Skip Blank Page When there are blank pages in a scanned document, this function skips the blank pages and prints only pages that are not blank. Blank pages can be set as pages that include ruled lines and a small number of characters. The machine detects blank pages, saving unnecessary printing without the need to check for blank pages in the document.
Using Various Functions > Functions Duplex Select the type and orientation of the binding based on the original. The function is only displayed on models that have a duplex funtion. [1-sided] There is no setting for the binding or the original orientation. [2-sided] ➡ ...
Using Various Functions > Functions Sending Size Select size of image to be sent. Select [Same as Original Size], [Metric], [Inch] or [Others] and select Sending Size. [Same as Original Size] Automatically sends the same size as the original. [Metric] Value Description A4, A5, A6, B5, B6, Folio, 216 ×...
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Using Various Functions > Functions Zoom Select [Auto]. ➡ Zoom (page 342) NOTE When you specify the Sending Size that is different from Original Size and select [100%] as Zoom, you can send the image as the actual size (no zoom). ...
Using Various Functions > Functions File Format Specify the image file format. Image quality level can also be adjusted. Select the file format from [PDF], [TIFF], [XPS], [JPEG], [OpenXPS], and [High Comp. PDF]. When the color mode in scanning has been selected for Grayscale or Full Color, set the image quality. If you selected [PDF] or [High Comp.PDF], you can specify encryption or PDF/A settings.
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Using Various Functions > Functions Value Description [Off][On] Selecting [On] enables you to set digital signature to file. ➡ PDF Electronic Signature (page 369) [TIFF] [Image Quality] Value Description 1 Low Quality(High Comp) to 5 Selecting [Details] displays the [Image Quality] screen. Select the image High Quality(Low Comp) quality, and select the [OK] key.
Using Various Functions > Functions Value Description [Off], [On] Set the encrypted PDF and select the [OK] key. If you select [On], refer to the following. ➡ PDF Encryption Functions (page 366) [PDF/A] Value Description [Off], [PDF/A-1a], [PDF/A-1b], [PDF/ Select the PDF/A-1 format and select the [OK] key. A-2a], [PDF/A-2b], [PDF/A-2u] [ Digital Signature] Value...
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Using Various Functions > Functions Changes Allowed Value Description [Not Allowed] Disables the change to the PDF file. [Commenting] Can only add commenting. [Page Layout except extracting Can change the page layout except extracting the pages of the PDF file. Pages] [Any except extracting Pages] Can conduct all operations except extracting the pages of the PDF file.
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Using Various Functions > Functions If Acrobat 5.0 and later is selected [Password to Open Document ] Value Description [Off], [On] Enter the password to open the PDF file. Select On, enter a password (up to 256 characters). Enter the password again for confirmation. [Password to Edit/Print Document] Value Description...
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Electronic signature can certify a sender of document and prevent falsification. To use this function, it is required to register a signing certificate from Command Center RX or KYOCERA Net Viewer and enable digital signature to files from the system menu. In this manual, a procedure to register a signing certificate from Command Center RX is described as an example.
Using Various Functions > Functions [Digital Signature Format] Select an algorithm used for encryption of digital signature. Value: [SHA-1], [SHA-256], [SHA-384], [SHA-512] NOTE This function is displayed when Digital Signature is set to [Specify Each Job] or [On]. [Confirm Password] Select whether to confirm password when setting digital signature.
Using Various Functions > Functions File Separation Creates multiple files for each scanned original data page. (Value: [Off]/[Each Page]) When you select [Each Page], file separation is set. NOTE A three-digit serial number such as "abc_001.pdf, abc_002.pdf..." is attached to the end of the file name. ...
Using Various Functions > Functions Scan Resolution Select fineness of scanning resolution. (Value: [600x600dpi]/[400x400dpi Ultrafine]/[300x300dpi]/[200x400dpi Superfine]/[200x200dpi Fine]/ [200x100dpi Normal]) NOTE The larger the number, the better the image resolution. However, better resolution also means larger file sizes and longer send times. ...
Using Various Functions > Functions Clarify Text (Noise Removal) When scanning and sending a document in black and white, it eliminates background noise and improves the legibility of the text. Value: [Off]/[On]...
Using Various Functions > Functions Email Subject/Body Adds subject and body when sending a document. Select "Subject"/"Body" to enter the Email subject/body. NOTE The subject can include up to 60 characters, and the body can include up to 500 characters. ...
Using Various Functions > Functions FTP Encrypted TX Encrypts images when sending via FTP. Encryption secures the document transmission. (Values [Off]/[On]) NOTE In Command Center RX, click [Security Settings] [Network Security] in order. Be sure that "TLS" of Secure Protocol Settings is [On] and one or more effective encryption are selected in Client side settings. ➡ Command Center RX User Guide ...
Using Various Functions > Functions Email Encrypted TX Sends encrypted E-mail using the electronic certificate. Encryption secures the document transmission. (Values [Off]/[On]) NOTE To use this function, configure the certificate, protocol and email function in the Command Center RX. ➡ Configuring S/MIME in Command Center RX (page 377) ...
Using Various Functions > Functions Digital Signature to Email Add a digital signature to the email, using the electronic certificate. By adding a digital signature to an email, you can confirm the identity of the destination and detect tampering during transmission. (Values [Off]/[On]) NOTE To use this function, configure the certificate, protocol and email function in Command Center RX.
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Using Various Functions > Functions Link the E-mail address with S/MIME certificates From the [Address Book] menu, click [Machine Address Book]. Click the contact's [Number] or [Name] you want to edit. Click "S/MIME Certificate" in [Settings]. Click [Import] on the required certificate to register it, and then click [Submit]. Click [OK].
Using Various Functions > Functions Storing Size Select size of image to be stored. Value Description Same as original size, A4, A5, A6, B5, B6, Letter, Legal, If you want to use a size different from the original Statement, Executive, Oficio II, Folio, 216 × 340 mm, size, select from the standard sizes.
Using Various Functions > Functions Encrypted PDF Password Enter the password you set to print the PDF data. Enter the password and select [OK]. NOTE For details on entering the password, refer to the following: ➡ Character Entry Method (page 802) ...
Using Various Functions > Functions JPEG/TIFF Print Select the image size when printing JPEG or TIFF files. Item Description [Fit to Paper Size] Fits the image size to the selected paper size. [Image Resolution] Prints at resolution of the actual image. [Fit to Print Resolution] Fits the image size to the print resolution.
Using Various Functions > Functions XPS Fit to Page Reduces or enlarges the image size to fit to the selected paper size when printing XPS file. (Values [Off]/[On])
Status/Job Cancel 7 Status/Job Cancel Checking Job Status.........................384 Checking Job History .......................391 Job Operation ...........................395 Device Information........................397 Checking the Remaining Amount of Toner and Paper, and the Condition of the Unit............................398...
Status/Job Cancel > Checking Job Status Checking Job Status Check the status of jobs being processed or waiting to be printed. Available Status Screens The processing and waiting statuses of jobs are displayed as a list on the touch panel in four different screens - Printing Jobs, Sending Jobs, Storing Jobs, and Scheduled Jobs.
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Status/Job Cancel > Checking Job Status Select the job you want to check. NOTE Select the job you wish to check from [Printing Jobs], [Sending Jobs], [Storing Jobs], and [Scheduled]. Select [Sending Jobs] > [Scheduled] to check delayed transmission. ➡ Print Job Status (page 386) ➡ ...
Status/Job Cancel > Checking Job Status Details of the Status Screens NOTE • You can show the job statuses of all users, or only the statuses of your own jobs. ➡ Status (page 466) • This setting can also be changed from Command Center RX. For details, refer to the following: ➡ Command Center RX User Guide ...
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Status/Job Cancel > Checking Job Status (information icon) Select the icon of the job whose detailed information you want to display. ➡ Displaying Job History Screen (page 391) 6 [Pause AllPrint Jobs] The job in progress will be paused. Select it to resume printing. 7 [Cancel] Select the job you want to cancel from the list, and select this key.
Status/Job Cancel > Checking Job Status Send Job Status 1 AcceptTime Accepted time of job 2 Job Type Email transmission Sending job folder Fax transmission Fax server transmission Application transmission Multiple destination 3 Destination Destination (any of destination name, FAX number, email address, or server name) 4 Status Status of job [Processing]: The status before starting to send, such as during scanning originals...
Status/Job Cancel > Checking Job Status Store Job Status 1 AcceptTime Accepted Time of job 2 Job Type Scan Printer 3 Job Name Job name or file name is displayed 4 Status Status of job [Processing]: The status before starting to save, such as during scanning originals [Storing]: Storing data [Canceling]: Canceling the job [Pause]: Pausing the job...
Status/Job Cancel > Checking Job Status Scheduled Job Status 1 AcceptTime Accepted time of job 2 Job Type Scheduling Job Fax 3 Status Status of job [Waiting]: Waiting Sending 4 Start Time Time to start the scheduled job (information icon) Select the icon of the job whose detailed information you want to display.
Status/Job Cancel > Checking Job History Checking Job History NOTE • Job history is also available by Command Center RX or KYOCERA Net Viewer from the computer. For details, refer to the following: ➡ Command Center RX User Guide ➡ KYOCERA Net Viewer User Guide •...
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Status/Job Cancel > Checking Job History Select the job you want to check. Select [Log] and select the job you wish to check.
Status/Job Cancel > Checking Job History Checking the Detailed Information of Histories Display the screen ➡ Displaying Job History Screen (page 391) Check the information. Select (information icon) for the job you want to check. Detailed information of the selected job is displayed. After checking, select [Close].
Status/Job Cancel > Checking Job History Sending the Log History You can send the log history by E-mail. You can either send it manually as needed or have it sent automatically whenever a set number of jobs is reached.
Status/Job Cancel > Job Operation Canceling of Jobs A job in printing/waiting status can be canceled. Display the screen Select the [Status/Job Cancel] key. Select the job to be canceled from the list, and select [Cancel]. Select [Yes] in the confirmation screen.
Status/Job Cancel > Device Information Device Information Configure the devices/lines installed or connected to this machine or check their status. Display the screen Select the [Home] key. Select [Device Info]. The screen to check the status or configure the devices is displayed. Check the information.
Status/Job Cancel > Checking the Remaining Amount of Toner and Paper, and the Condition of the Unit Checking the Remaining Amount of Toner and Paper, and the Condition of the Unit Check the remaining amount of toner, and paper on the touch panel. Display the screen Select the [Home] key.
System Menu 8 System Menu Operation Method........................400 System Menu Settings ......................402 Device Settings ........................407 Notification/Report........................429 Function Settings........................437 Network Settings ........................469 Security Settings ........................502 Job Accounting/AuthenticationAuthentication ..............512 Add/Delete Application......................513 Adjustment/Maintenance.......................514...
System Menu > Operation Method Operation Method Configure settings related to overall machine operation. System Menu is operated as follows: Display the screen Select the [System Menu/Counter] key. ➡ Using the Operation Panel (page 54) Select a function. Displays the System Menu items. Items that are not displayed can be displayed by swiping the screen up and down.
System Menu > Operation Method Configure the settings Returns to the previous screen without making any changes. Enter a setting by selecting it and return to the previous screen. Accepts the settings and exits. NOTE • If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
System Menu > System Menu Settings System Menu Settings This section explains the functions that can be configured in System Menu. To configure the settings, select the item in System Menu and select the setting item. For details on each function, see the table below. [Quick SetupWizard] The Quick Setup Wizard configures Energy Saver, Fax, Network, E-mail and Security Setup.
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System Menu > System Menu Settings Item Description [Device Managed by If you are the same user of this machine as the administrator, such as at Administrator] home or in a small office, you will be able to use functions that require logging in as an administrator without logging in.
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System Menu > System Menu Settings Item Description [Fax] Configures settings for fax functions. Displays only for fax models. ➡ FAX Operation Guide [WSD] Configure settings for WSD Scan and WSD Print. ➡ WSD (page 450) [Address Book] Configures Address Book settings. ➡ ...
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System Menu > System Menu Settings Item Description Connectivity Configure the Connectivity settings of this machine to other devices. ➡ Connectivity (page 499) Others Configure other network related settings. ➡ Others (page 501) [Security Settings] Configures security settings. ➡ Security Settings (page 502) Item Description Security Quick Setup...
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System Menu > System Menu Settings Item Description Application Configure settings for applications that help you perform your daily more efficiently such as a scan feature and an authentication feature. ➡ Using Applications (page 249) Optional Function You can use the optional applications installed on this machine. ➡ ...
System Menu > Device Settings Device Settings Configure overall machine operation. Language/System of Units [System Menu/Counter] key > [Device Settings] > [Language/System of Units] Item Description [Language] Set the language to use for the touch panel display. [Measurement] Select inch or millimeter for the unit for paper dimensions. Value: [mm], [inch]...
System Menu > Device Settings Date/Time [System Menu/Counter] key > [Device Settings] > [Date/Time] Item Description [Date and Time] Set the date and time for the location where you use the machine. If you perform Send as Email, the date and time set on the machine will be displayed on the header.
System Menu > Device Settings Energy Saver/Timer [System Menu/Counter] key > [Device Settings] > [Energy Saver/Timer] [Auto Panel Reset] If no jobs are run for a certain period of time, automatically reset settings and return to the default setting. Select to use Auto Panel Reset or not. Value: Off, On NOTE For setting the time until the panel is automatically reset, refer to the following:...
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System Menu > Device Settings [Power Off Timer] Select whether to turn off the power automatically after a period of inactivity. Value: [20 minutes], [1 hour], [2 hours], [3 hours], [4 hours], [5 hours], [6 hours], [9 hours], [9 hours], [12 hours], [1 day], [2 days], [3 days], [4 days], [5 days], [6 days], [1 week] [Power Off Rule] Select whether or not the machine enters Power Off mode for the following function.
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System Menu > Device Settings [Ping Timeout] Set the time until timeout occurs when "Network Settings" is executed in [Ping]. Value: 1 to 30 seconds (in 1 second increments)
System Menu > Device Settings Sound [System Menu/Counter] key > [Device Settings] > [Sound] [Buzzer] Set options for buzzer sound during the machine operations. Item Description [Key Confirmation] Emit a sound when the operation panel and touch panel keys are selected.
System Menu > Device Settings Original/Scan Settings [System Menu/Counter] key > [Device Settings] > [Original/Scan Settings] [Auto Detect Original Size (DP)] Set whether to use the document processor to detect the original size. Platen cannot automatically detect the original size. Item Description [Auto (Standard Size)]...
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System Menu > Device Settings [Default Original Size] Set the default value for the original size. Value [Metric]: A4, A5, A6, B5, B6, Folio, 216 x 340 mm [Inch]: Letter, Legal, Statement, Executive, Oficio II [Others]: 16K, ISO B5, Envelope #10, Envelope #9, Envelope #6, Envelope Monarch, Envelope DL, Envelope C5, Hagaki (Cardstock), Oufuku Hagaki (Return postcard), Youkei 4, Youkei 2, Younaga 3, Nagagata 3, Nagagata 4...
System Menu > Device Settings Paper Feeding [System Menu/Counter] key > [Device Settings] > [Paper Feeding] Configure the paper and paper source settings. [Cassette 1 Settings] to [Cassette 3 Settings] [System Menu/Counter] key > [Device Settings] > [Paper Feeding] > [Cassette 1 Settings] > (to [Cassette 3 Settings]) NOTE [Cassette 2] to [Cassette 3] are displayed when the following optional paper feeder is installed.
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System Menu > Device Settings [Custom Paper Settings] [System Menu/Counter] key > [Device Settings] > [Paper Feeding] > [Custom Paper Settings] Set up frequently-used custom paper size. Register one custom size for each paper source. The registered size is displayed when the paper size is selected. Item Description [Cassette 1 Size] to [Cassette 3...
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System Menu > Device Settings [Media Type Setting] [System Menu/Counter] key > [Device Settings] > [Paper Feeding] > [Media Type Setting] Select weight for each media type. The following media type and paper weight combinations are available. Paper Weight Weight (g/m ) and Media Type Light 52 g/m...
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System Menu > Device Settings [Name] Change names for Custom 1-8. Names should be not more than 16 characters. Selecting media type at multipurpose tray, the name after change will be displayed. ➡ Character Entry Method (page 802)
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System Menu > Device Settings [Show Paper Setup Message] [System Menu/Counter] key > [Device Settings] > [Paper Feeding] > [Show Paper Setup Message] Set whether to display the confirmation screen for the paper setting when a new paper is set for each cassette. Item Description [Cassette 1] to [Cassette 3]...
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System Menu > Device Settings [Paper Feed Settings] [System Menu/Counter] key > [Device Settings] > [Paper Feeding] > [Paper Feed Settings] [Default Paper Source] Select the default paper source. Value: [Cassette 1] to [Cassette 3], [MP Tray] NOTE [Cassette 2] to [Cassette 3] are displayed when the following optional paper feeder is installed. [Cassette 2]: Paper Feeder (250-sheet) [Cassette 3]: Paper Feeder (250-sheet) ...
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System Menu > Device Settings Value: [Adjust Print Direction], [Speed Priority]...
System Menu > Device Settings Operation Assist [System Menu/Counter] key > [Device Settings] > [Operation Assist] Item Description [Preset Limit] Restrict the number of copies that can be made at one time. Value: 11 to 999999 department [Clear Settings after Job Started] Set whether to reset function settings to their defaults after the job starts.
System Menu > Device Settings Error Handling [System Menu/Counter] key > [Device Settings] > [Error Handling] Item Description [Duplexing Error] Set what to do when duplex printing is not possible for the selected paper sizes and media types. Value [1-sided]: Printed in 1-sided. [Display Error]: Message to cancel printing is displayed.
System Menu > Device Settings Toner Settings [System Menu/Counter] key > [Device Settings] > [Toner Settings] NOTE This setting is enabled when original consumables (specified toner) are used. [Low Toner Alert] Item Description [Low Toner Alert Level] Set the amount of remaining toner to notify the administrator when to order a toner when the toner is running low.
System Menu > Device Settings Device Managed by Administrator [System Menu/Counter] key > [Device Settings] > [Device Managed by Administrator] If you are the same user of this machine as the administrator, such as at home or in a small office, you will be able to use functions that require logging in as an administrator without logging in.
System Menu > Notification/Report Notification/Report Print reports to check the machine settings, status, and history. Settings for printing reports can also be configured. Print Report/List [System Menu/Counter] key > [Notification/ReportReport] > "Print Report/List" [Print Report/List] Item Description [Status Page] Prints the status page. You can check information such as the current settings, available memory, and installed optional equipment.
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System Menu > Notification/Report Item Description [Print Accounting Report] If job accounting is enabled, the total pages counted of all relevant accounts can be printed as an accounting report. ➡ Print Accounting Report (page 574) [Font List] Prints the font list. You can check the fonts installed in this machine with a sample.
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System Menu > Notification/Report Item Description [Configuration List] Print the system settings as the list. [Data Sanitization Report] Prints the data sanitization report.
System Menu > Notification/Report Result Report Setting[Result Report Setting] [System Menu/Counter] key > [Notification/ReportReport] > "Result Report Setting" Configure settings for notices for sending and receiving. [Send Result Report] Automatically print a report of transmission result when a transmission is complete. Item Description [Email/Folder]...
System Menu > Notification/Report [Device Status Notification] [System Menu/Counter] key > [Notification/ReportReport] > "Device Status Notification" [Low Toner Alert] [Time for Maintenance Alert] Item Description [Notify via Operation Panel] Set whether or not to display on the operation panel when a periodic inspection is near.
System Menu > Notification/Report Fax Communication Report [System Menu/Counter] key > [Notification/ReportReport] > "Fax Communication Report" Configure settings for Outgoing Fax report and Incoming Fax report. Displays only for fax models. For details, refer to the following: ➡ FAX Operation Guide...
System Menu > Notification/Report History Settings [System Menu/Counter] key > [Notification/ReportReport] > [Send Log History]"History Settings" Item Description [History Settings] [Auto Sending] This function automatically sends the log history to the specified destinations whenever a set number of jobs has been logged. Value: [Off], [On] NOTE If [On] is selected, specify the number of job histories to be sent...
System Menu > Notification/Report History Management It is possible to perform Log Management for the following logs on this machine. Jobs Log Log subject Copy/Fax/Scan/Send/Print job completion Checking job status/Changing of jobs/Canceling of jobs Log information Event occurrence date and time Event type Information on users logged in (or users who attempted to log in) NOTE...
System Menu > Function Settings Function Settings Configures settings for copying, sending and Document Box functions. Function Defaults [System Menu/Counter] key > [Function Settings] > [Function Defaults] [Common] [System Menu/Counter] key > [Function Settings] > [Function Defaults] > [Common] [Original Orientation] Value: [Top Edge on Top], [Top Edge on Left] [Clear Settings after Job Started] Set whether to reset function settings to their defaults after the job starts.
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System Menu > Function Settings [Zoom] Select the enlarged/reduced default when paper size/sending size changed after the originals set. Value: [100%], [Auto] [DP Read Action] Set the operation when a document is scanned from the document processor. Value: [Speed Priority], [Quality Priority] [Detect Folded Corner Originals] Value Description...
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System Menu > Function Settings [Copy/Print] [System Menu/Counter] key > [Function Settings] > [Function Defaults] > [Copy/Print] Item Description [Original Image (Copy)] Set the default original document type for copying. Value: [Text+Photo], [Photo], [Text], [Graphic/Map], [Printer Output] [Background Density Adj. (Copy)] Set the default Background Density (Copy).
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System Menu > Function Settings Item Description [Duplex] Produces two-sided copies. You can also create single-sided copies from two-sided originals. [1-sided>>1-sided] [1-sided>>2-sided] [Finishing] Value: [Left/Right], [Top] [2-sided>>1-sided] [Duplex] Value: [Left/Right], [Top] [2-sided>>2-sided] [Duplex] Value: [Left/Right], [Top] [Finishing] Value: [Left/Right], [Top]...
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System Menu > Function Settings [Send/Store] [System Menu/Counter] key > [Function Settings] > [Function Defaults] > [Send/Store] Item Description [Original Size] Set the default value for the original size. When Standard Size Detection is OFF, the size set in the default original size is displayed as an option.
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System Menu > Function Settings Item Description [Image Quality (File Format)] Select the default PDF/TIFF/JPEG/XPS/OpenXPS file quality. Value: [1] Low Quality (High Comp.) to[5] High Quality (Low Comp.) [High Comp. PDF Image] Select the default quality setting for high compressed PDF files. Value: [Compression Ratio Priority], [Standard], [Quality Priority] [Color TIFF Compression] Select the compression method for sending the color...
System Menu > Function Settings Send/Store [System Menu/Counter] key > [Function Settings] > [Send/Store] [Default Screen] Set the default screen displayed when you select the [Send] key. Value: [Destination], [Address Book], [One-Touch Key] [Prevent Mis-sending Settings] Item Description [Destination Check before Send] Select whether to display the confirmation screen of destinations after pressing the [Start] key when performing sending jobs.
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System Menu > Function Settings [Signature to File] Item Description [Digital Signature] Select whether to add a digital signature. Value [Off] Does not add a digital signature. [Specify Each Job] Whether to add a digital signature is selected each time of sending. [On] Always adds a digital signature when sending.
System Menu > Function Settings Email [System Menu/Counter] key > [Function SettingsSettings] > [Email] [Email Settings] Item Description [SMTP (Email TX)] Select whether to send E-mail using SMTP. Value: [Off], [On] [SMTP Server Name] Enter the host name or IP address of the SMTP server. NOTE Up to 256 characters can be entered.
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System Menu > Function Settings [POP3] Item Description [POP3] Select whether to receive E-mail using POP3. Value: [Off], [On] ➡ [Remote Printing] Remote Printing (page 459)
System Menu > Function Settings Sending Job - Folder [System Menu/Counter] key > [Function Settings] > [Sending Job - Folder] Item Description [FTP Settings] Select whether to send documents using FTP. To use this function, set it to On in "Protocol Settings". The factory default port number is 21. Value: [Off], [On], 1 to 65535 (Port Number) [SMB Settings] Select whether to send documents using SMB.
System Menu > Function Settings [System Menu/Counter] key > [Function SettingsSettings] > [Fax] Configures settings for fax functions. Displays only for fax models. For details, refer to the following: ➡ FAX Operation Guide...
System Menu > Function Settings [System Menu/Counter] key > [Function Settings] > [WSD] [WSD Scan] Item Description [Protocol Settings] Select whether to use WSD Scan. The setting will be changed after restarting the device or network. Value: [Off], [On] [Available Network] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired.
System Menu > Function Settings Address Book [System Menu/Counter] key > [Function Settings] > [Address Book] [Add/Edit Machine Address Book] Configure settings for address book. ➡ Adding a Destination (Address Book) (page 172) [Machine Address Book] Item Description [Sort] Select the default sort setting of the address for the address book. Value: [No.], [Name (Kana)] [Narrow Down] This procedure can be used to filter (narrow down) the types of...
System Menu > Function Settings One-Touch Key [System Menu/Counter] key > [Function SettingsSettings] > [One-Touch Key] Item Description [Add/Edit One-Touch Key] Configure settings for One Touch Key. ➡ Add One Touch Keys. (page 184) [Edit Restriction] Restrict editing of the One Touch Key. If you selected [Administrator Only], you can only edit the One Touch Key by logging in with administrator privileges.
System Menu > Function Settings Send and Forward [System Menu/Counter] key > [Function Settings] > [Send and Forward] [Forward Settings] Select whether to forward the original. Value: [Off], [On] NOTE If you select On, select the forwarding conditions from the following: •...
System Menu > Function Settings Forward setting [System Menu/Counter] key > [Function SettingsSettings] > [Forward setting] Configure the Forwarding settings. Displays only for fax models. For details, refer to the following: ➡ FAX Operation Guide...
System Menu > Function Settings Printer [System Menu/Counter] key > [Function Settings] > [Printer] Printing from computers, settings are generally made on the application software screen. However, the following settings are available for configuring the defaults to customize the machine. Item Description [Emulation]...
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System Menu > Function Settings Item Description [Copies] Set the default number of copies, from 1 to 999. Value: 1 to 999 copies Item Description [Orientation] Set the default orientation, [Portrait] or [Landscape]. Value: [Portrait], [Landscape] Item Description [Form Feed Timeout] Receiving print data from the computer, the machine may sometimes wait if there is no information signaling that the last page does not have any more data to be printed.
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System Menu > Function Settings Item Description [Paper Feed Mode] While printing from the computer, select how to feed paper when the paper source and type are specified. Value [Auto] Search the paper source that matches the selected paper size and type. [Fixed] Print on paper loaded in the specified paper source.
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System Menu > Function Settings Item Description [Wide A4] Turn this to On to increase the maximum number of characters that can be printed in a line for an A4 page (78 characters at 10 pitch) and Letter size page (80 characters at 10 pitch). This setting is only effective in PCL6 emulation.
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System Menu > Function Settings Item Description [Remote Printing] Select whether to prohibit printing that is performed without operating the machine. When [Prohibit] is selected, a document that has been stored in the document box from the printer driver can be printed from the machine. This prevents another person from seeing that document.
System Menu > Function Settings Job Box [System Menu/Counter] key > [Function Settings] > [Job Box] Configure settings for Job Box. Item Description [Quick Copy Job Retention] To maintain free space on the hard disk, you can set the maximum number of stored jobs.
System Menu > Function Settings Subaddress Box [System Menu/Counter] key > [Function SettingsSettings] > [Subaddress Box] Registers a subaddress box that uses subaddress based communication. Displays only for fax models. For details, refer to the following: ➡ FAX Operation Guide...
System Menu > Function Settings Fax Memory RX Box [System Menu/Counter] key > [Function Settings] > [Fax Memory RX] Set whether to perform print immediately for the FAX documents received or to save them in the Fax Memory RX Box. Displays only for fax models.
System Menu > Function Settings Home [System Menu/Counter] key > [Function SettingsSettings] > [Home] Configure settings for Home screen. ➡ Editing the Home Screen (page 58)
System Menu > Function Settings Cloud Access Setting [System Menu/Counter] key > [Function Settings] > [Cloud Access Setting] Set connection and editing restrictions for Cloud Access. ➡ Cloud Linkage Function (page 305)
System Menu > Function Settings Status [System Menu/Counter] key > [Function Settings] > [Status] Set the display of Job Status/Jobs History. Item Description [Display Jobs Detail Status] Value: [Show All], [My Jobs Only], [Hide All] [Display Jobs Log] Value: [Show All], [My Jobs Only], [Hide All] [Display Fax Log] Value: [Show All], [Hide All] Displays only for fax models.
System Menu > Function Settings Remote Services [System Menu/Counter] key > [Function Settings] > [Remote Services] When the trouble occurs on this product, it is possible to explain the operational procedure and the troubleshooting method through the internet from our sales office by accessing the operation panel screen of this product while operating the screen.
System Menu > Function Settings TWAIN/WIA [System Menu/Counter] key > [Function Settings] > [TWAIN/WIA] Item Value [Enhanced WSD] Set whether to use our proprietary web services. Value: Protocol Settings:[Off], [On] Available networks: Wi-Fi Direct, Wi-Fi, and wired [Enhanced WSD over TLS] Set whether to use our proprietary web services.
System Menu > Network Settings Network Settings Configure the machine system. [System Menu/Counter] key > [Network Settings] Configures network settings. Host Name [System Menu/Counter] key > [Network Settings] > "Network Settings" [Host Name] Item Description [Host Name] Check the host name of the machine. Host name can be changed from Command Center RX.
System Menu > Network Settings Proxy [System Menu/Counter] key > [Network Settings] > "Network Settings" [Proxy] Item Description [Proxy] Set the proxy for connection to the Internet from an application. Value: [Off], [Use Different Proxy Server], [Use the Same Proxy Server for All Protocols] [Proxy Server (HTTP)] Set MC.
System Menu > Network Settings Wi-Fi Direct Settings [System Menu/Counter] key > [Network Settings] > "Network Settings" [Wi-Fi Direct Settings] Set Wi-Fi Direct. Item Description [Wi-Fi Direct] Select whether to use Wi-Fi Direct. Value: [Off], [On] [Device Name] Specify the device name. NOTE •...
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System Menu > Network Settings Item Description [Password] Select whether the Wi-Fi Direct password is automatically generated or created manually. If you set [Manual Creation] to [Off], the "Persistent Group" setting is toggled on. Value: [Off], [On] NOTE If "Manual Creation" is set to [On], set a password (8 or more characters).
System Menu > Network Settings Wi-Fi Settings [System Menu/Counter] key > [Network Settings] > "Network Settings" [Wi-Fi Settings] Set Wi-Fi Direct. Wi-Fi Settings Item Description [Wi-Fi] Set whether to use Wi-Fi. Value: [Off], [On] NOTE If you select [On] , restart your network for the setting to take effect. ...
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System Menu > Network Settings Setup [Available Network] Select access points to which the machine can be connected, enter the Preshared Key and start a connection. If you select [Menu], you can perform the following operations. Item Description [Reload] Updates the available networks (access point) list. [Index] Select the key index of the access point.
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System Menu > Network Settings Item Description [Encryption] Select encryption method. The setting values vary depending on the Network Authentication setting. Open Value: [Disable], [WEP] NOTE If you selected [WEP], set the WEP key (up to 26 characters) and WEP Key Index (0 to 3). ...
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System Menu > Network Settings TCP/IP Settings[TCP/IP Settings]TCP/IP Settings [TCP/IP] Select whether to use TCP/IP Protocol. Value: [Off], [On] [IPv4 Settings] Set up TCP/IP (IPv4) to connect to the network. This setting is available when [TCP/IP] is [On]. Item Description [DHCP] Select whether to use the DHCP (IPv4) server.
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System Menu > Network Settings Item Description [DNS Server Address] Set the IP address of DNS (Domain Name System) server. Value: [Use DNS Server from DHCP], [Use the following DNS Server] NOTE When [Use the following DNS Server] is selected, enter the DNS server IP address into [DNS Server (Primary)] and [DNS Server (Secondary)].
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System Menu > Network Settings Item Description [Manual Setting] Manually specify the IP address, prefix length, and gateway address of TCP/IP (IPv6). Value [IP Address (Manual)] 128-bits address is expressed in eight groups consisting of four- digit hexadecimal digits. The groups are separated by colon (:). [Prefix Length] 0 to 128 [Default Gateway]...
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System Menu > Network Settings Item Description [DNS over TLS] Set whether to connect to a DNS server during communication protected by TLS. Value: [Off] , [On] , [Auto] IMPORTANT After changing the setting, restart the network or turn the machine OFF and then ON. ...
System Menu > Network Settings Wired Network Settings [System Menu/Counter] key > [Network Settings] > "Network Settings"[Wired Network Settings] Configure wired network settings. TCP/IP Settings [TCP/IP] Select whether to use TCP/IP Protocol. Value: [Off], [On] [IPv4 Settings] Set up TCP/IP (IPv4) to connect to the network. This setting is available when [TCP/IP] is [On].
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System Menu > Network Settings Item Description [DNS Server Address] Set the IP address of DNS (Domain Name System) server. Value: [Use DNS Server from DHCP], [Use the following DNS Server] NOTE When [Use the following DNS Server] is selected, enter the DNS server IP address into [DNS Server (Primary)] and [DNS Server (Secondary)].
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System Menu > Network Settings Item Description [Manual Setting] Manually specify the IP address, prefix length, and gateway address of TCP/IP (IPv6). Value [IP Address (Manual)] 128-bits address is expressed in eight groups consisting of four- digit hexadecimal digits. The groups are separated by colon (:). [Prefix Length] 0 to 128 [Default Gateway]...
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System Menu > Network Settings Item Description [DNS over TLS] Set whether to connect to a DNS server during communication protected by TLS. Value: [Off] , [On] , [Auto] IMPORTANT After changing the setting, restart the network or turn the machine OFF and then ON. ...
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System Menu > Network Settings [Others] Item Description [LAN Interface] Specify the settings for the LAN interface to be used. Value: [Auto], [10BASE-T Half], [10BASE-T Full], [100BASE-TX Half], [100BASE-TX Full], [1000BASE-T] IMPORTANT After changing the setting, restart the network or turn the machine OFF and then ON. ...
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System Menu > Network Settings Item Description [Available Network] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired. Value: [Disable], [Enable] *1 The setting will be changed after restarting the device or network. [WSD Scan] ➡ ...
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System Menu > Network Settings Item Description [Available Network] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired. Value: [Disable], [Enable] *1 The setting will be changed after restarting the device or network. [Raw] Item Description [Protocol Settings]...
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System Menu > Network Settings [HTTP] Item Description [Protocol Settings] Select whether to communicate using HTTP. Value: [Off], [On] [Available Network] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired. Value: [Disable], [Enable] *1 The setting will be changed after restarting the device or network. [HTTPS] Item Description...
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System Menu > Network Settings Item Description [Available Network] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired. Value: [Disable], [Enable] *1 The setting will be changed after restarting the device or network. [Enhanced WSD] Item Description [Protocol Settings]...
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System Menu > Network Settings [eSCL] Item Description [Protocol Settings] Sets whether to receive scanned documents using eSCL. Value: [Off], [On] [Available Network] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired. Value: [Disable], [Enable] [eSCL over TLS] Item Description...
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System Menu > Network Settings [Enhanced VNC (RFB) over TLS] Item Description [Protocol Settings] Start Command Center RX and set for using TLS-protected remote operation. The factory default port number is 9061. Value: [Off], [On], 1 to 32767 (Port Number) NOTE •...
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System Menu > Network Settings [Communication Protocol] Configure the messaging protocol as appropriate for your environment. Value: [MQTT], [XMPP] IMPORTANT Depending on the protocol, it may be necessary to restart the network or turn the power off/on after changing the settings. ...
System Menu > Network Settings Ping [System Menu/Counter] key > [Network Settings] > "Network Settings" [Ping] Item Description [Ping] Check if you can communicate with the destination by entering the host name or IP address of the destination. ➡ [Ping Timeout] Ping (page 493)
System Menu > Network Settings IP Filter (IPv4) [System Menu/Counter] key > [Network Settings] > "Network Settings" [IP Filter (IPv4)] Item Description [IP Filter (IPv4)] Configure the IP Filter Setting. IP filter is a function used to restrict the access to the machine by setting the IP address and protocol. The IP address or network address of permitted hosts is set from Command Center RX.
System Menu > Network Settings IP Filter (IPv6) [System Menu/Counter] key > [Network Settings] > "Network Settings" [IP Filter (IPv6)] Item Description [IP Filter (IPv4)] Configure the IP Filter Setting. IP filter is a function used to restrict the access to the machine by setting the IP address and protocol. The IP address or network address of permitted hosts is set from Command Center RX.
System Menu > Network Settings IPSec [System Menu/Counter] key > [Network Settings] > "Network Settings" [IPSec] Item Description [IPSec] Set whether or not to use the IPSec. Value: [Off], [On]...
System Menu > Network Settings Connectivity [System Menu/Counter] key > [Network Settings] > "Connectivity" [Bluetooth Settings] Item Description [Bluetooth] Bluetooth keyboard is used. Value: [Off], [On] [Device] Select a keyboard. [Address Book Type] Set the extended address book to use. NOTE •...
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System Menu > Network Settings [Remote Operation] Configures remote operation settings. Value: [Off], [On] If you select [On], set the restriction. Value: [Off], [Use Password], [Administrator Only] If you selected [Off], users with no administrator privileges can perform remote operation. If you selected [Use Password], enter the password for remote operation.
System Menu > Network Settings Others [System Menu/Counter] key > [Network Settings] > "Others" Item Description [Primary Network (Client)] Select the network interface to be used for the send function that this machine functions as a client, the network authentication and connecting to external address book.
System Menu > Security Settings Security Settings Configures security settings. Security Quick Setup [System Menu/Counter] key > [Security Settings] > [Security Quick Setup] Item Description [Security Quick Setup] Select security settings from levels 1 to 3 that are close to your environment, and change (customize) the functions as needed.
System Menu > Security Settings Configuring Security Quick Setup Display the screen [System Menu/Counter] key > [Security Settings] > [Security Quick Setup] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
System Menu > Security Settings Interface Block Setting [System Menu/Counter] key > [Security Settings] > "Interface Block Setting" Item Description [USB HOST] Block and protect the USB port and USB port (USB Host). Value: [Unblock], [Block] Value: , [USB Device] Block and protect the USB interface connector (USB Device).
System Menu > Security Settings Device Security Settings [System Menu/Counter] key > [Security Settings] > "Device Security Settings " Item Description [Unusable Time] Set a time period during which the machine will not print received faxes. Displays only for fax models. ➡ FAX Operation Guide ➡ ...
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System Menu > Security Settings Item Description [Software Verification] Verify the software in the machine. Select [Start Verification] to run the verification. If you experience any abnormalities in software verification, contact your service representative. IMPORTANT After changing the setting, restart the system or turn the machine OFF and then ON.
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System Menu > Security Settings [Data Security] [System Menu/Counter] key > [Security SettingsSettings] > "Device Security Settings "[Data Security] Configure settings related to data stored in memory. [Data Sanitization] This function returns the following information stored in the machine to the factory default. •...
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System Menu > Security Settings Items to be erased Category Data to be erased Equipment / Job • Job value set by the user • Network Settings • Data registered inOne-Touch Key • Jobs Log • User information (user list, Address Book) •...
System Menu > Security Settings Unknown User Settings [System Menu/Counter] key > [Security Settings] > "Unknown User Settings" This specifies the behavior for handling the jobs sent with unknown or unsent login user names or User ID. NOTE This function is displayed when User Login Administration or Job accounting is set to On. ...
System Menu > Security Settings Network [System Menu/Counter] key > [Security Settings] > "Network" Item Description [TLS] Set whether to use TLS for communication. Value: [Off], [On] [Network Access] Set whether to use SNMP or IPSec for communication. ➡ Protocol Settings (page 485) ➡ ...
System Menu > Job Accounting/AuthenticationAuthentication Job Accounting/AuthenticationAuthentication [System Menu/Counter] key > [Job Accounting/AuthenticationAuthentication] Configures settings related to machine management. ➡ Overview of User Login Administration (page 519) ➡ Overview of Job Accounting (page 557) ➡ Unknown User Settings (page 579)
System Menu > Add/Delete Application Add/Delete Application [System Menu/Counter] key > [Add/Delete Application] Configure the application settings. ➡ Using Applications (page 249) ➡ Overview of the Applications (page 800)
System Menu > Adjustment/Maintenance Adjustment/Maintenance Adjust printing quality and conduct machine maintenance. Image Adjustment [System Menu/Counter] key > [Adjustment/Maintenance] > "Image Adjustment" [Density Adjustment] Make the overall density darker or lighter. Item Description [Copy] Adjust copy density. Adjustment can be made in 7 levels. Value: -3 (Lighter), -2, -1, 0 (normal), +1, +2, +3 ([Darker]) [Send/Box] Adjust scan density when sending or storing the data in Document Box.
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System Menu > Adjustment/Maintenance Item Description [Copy] Sharpen or blur overall image outlines during copying. Adjustment can be made in 7 levels. Value: -3 (Blur), -2, -1, 0, +1, +2, +3 (Sharpen) [Send/Box] Sharpen or blur overall image outlines when sending or storing them in the Document Box.
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System Menu > Adjustment/Maintenance Value Description [Off] Does not perform black streak reduction processing. [On (Low)] Make the streaks less noticeable. The reproducibility of fine lines in originals may be reduced than in [Off]. [On (High)] Select if you are still concerned with the streaks that appear with [On (Low)] on.
System Menu > Adjustment/Maintenance Others [System Menu/Counter] key > [Adjustment/MaintenanceMaintenance] > "Others" [Altitude Adjustment] Adjust the height. Value: [Normal], [1001 - 2000m], [2001 - 3000m], [3001 - 3500m] [MC] Set this when the following problems occur with images. • The white part of the image looks entirely gray •...
User Authentication and Accounting (User Login, Job Accounting) 9 User Authentication and Accounting (User Login, Job Accounting) Overview of User Login Administration................519 Enable User Login Administration..................521 Setting User Login Administration ..................522 Overview of Job Accounting ....................557 Enable job accounting ......................559 Set the Job Accounting(Local) ....................560 Configuring Job Accounting ....................569...
User Authentication and Accounting (User Login, Job Accounting) > Overview of User Login Administration Overview of User Login Administration User login administration specifies how the user access is administered on this machine. Enter a correct login user name and password for user authentication to login. 1 Enable User Login Administration ➡ ...
User Authentication and Accounting (User Login, Job Accounting) > Overview of User Login Administration Managing the Users that Send Faxes from a PC FAX driver settings on the PC are necessary to manage the users that send faxes from a PC. ➡ ...
User Authentication and Accounting (User Login, Job Accounting) > Enable User Login Administration Enable User Login Administration This enables user login administration. Select one of the following authentication methods: Item Description [Local Authentication] User authentication based on user properties on the local user list stored in the machine.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Setting User Login Administration This registers, alters and deletes users and configures the settings for User Login Administration. Authentication Security If user authentication is enabled, configure the user authentication settings. User Account Lockout Setting You can prohibit the use of a user account if an incorrect password is entered repeatedly to login with that account.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Password Policy Settings You can prohibit the setting and use of passwords that do not comply with the password policy. Setting the Password Policy makes it more difficult to break the password. Display the screen [System Menu/Counter] key >...
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Adding a User (Local User List) You can add up to 1000 users (including the default login user name). Display the screen [System Menu/Counter] key > [Job Accounting/AuthenticationAuthentication] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration NOTE • Search by account ID or account name. Select either [Menu] > [ID] or [Furigana] to switch between [ID] and [Furigana]. • Select [Account Name] or [Account ID] to sort the account list. ...
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Fax TX Restriction Select whether or not use of the fax send function is prohibited. Displays only for fax models. Value: [Off], [Reject Usage] Storing Restriction in Box Select whether or not to reject usage of storing in the document boxes.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Change the user properties Types of user properties that could be changed may be different depending on user access privilege. Display the screen [System Menu/Counter] key > [Job Accounting/AuthenticationAuthentication] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Select [Save]. The user information is changed.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Deleting a user. Display the screen [System Menu/Counter] key > [Job Accounting/AuthenticationAuthentication] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Managing the Users that Print on This Machine from a PC To manage the users that print on this machine from a PC, the following settings are necessary in the printer driver.
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration [Prompt for name andd validate] A screen for entering the user name and password will be displayed when attempting a printing. The user name and password stored in the "Login user name" needs to be entered. The user name and password must be entered each time a printing is attempted.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Managing the Users to Scan Using TWAIN The following TWAIN driver settings are necessary to manage the users that use TWAIN for scanning. Instructions are based on interface elements as they appear in Windows 10. Display the screen Click the search box in the taskbar, and enter [TWAIN Driver Setting].
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Managing the Users to Scan Using WIA The following WIA driver settings are necessary to manage the users that use WIA for scanning. Instructions are based on interface elements as they appear in Windows 10. Display the screen Please select the Windows [Start] button [Windows Tools]...
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Managing the Users that Send Faxes from a PC To manage the users that send faxes from a PC, the following settings are necessary in the FAX driver. Instructions are based on interface elements as they appear in Windows 10.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Local Authorization Select whether or not to use Local Authorization. NOTE When using Local Authorization, the user authentication type must be set to [Local Authentication]. ➡ Enable User Login Administration (page 521) ...
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Server Settings Set the server type when network authentication is enabled. Display the screen [System Menu/Counter] key > [Job Accounting/AuthenticationAuthenticationAuthentication] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Configure Network User Rights Select whether or not to grant local user rights to network users. If this setting is applied, when a network user logs in, the logged in network user’s information is registered as a local user. By setting the account name on the registered local user information, network users can coordinate with job accounting.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Group Authorization Settings Set restrictions of the machine usage by each individual group registered in the authentication server. NOTE To use the group authorization settings, "User Login Setting" must be selected for the authentication method in [Network Authentication] .
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Group List (Up to 20) Register the groups that are restricted the machine usage. Other users and groups belong to "Others". Display the screen [System Menu/Counter] key > [Job Accounting/AuthenticationAuthentication] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Send Restriction Select whether or not use of the send function is prohibited. Value: [Off], [Reject Usage] Fax TX Restriction Select whether or not use of the fax send function is prohibited. Displays only for fax models.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Guest Authorization Settings When User Login Administration is enabled, set the functions that guest users who cannot log in to the machine are allowed to use. NOTE To use Guest Authorization, [User Login] must be enabled in "User Login Setting".
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Configuring Guest Property Register guest user information and functions that are restricted. Display the screen [System Menu/Counter] key > [Job Accounting/AuthenticationAuthentication] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Fax TX Restriction Select whether or not use of the fax send function is prohibited. Displays only for fax models. Storing Restr. in USB Set whether or not to reject usage of storing in the USB drive. Register the user.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Obtain NW User Property Set the required information to obtain the network user property from the LDAP server. The user name and E-mail address obtained with this setting is shown in the user information, the status confirmation screen, and the header of E-mail.
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Email Address Enter the LDAP Attribute to obtain the E-mail address from the LDAP server (up to 256 characters). Authentication Type Set the authentication method. Select [Simple] or [SASL]. After changing the setting, restart the system or turn the power OFF and then ON.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Simple Login Settings The simple login function allows users to log in simply by selecting a user name. Users must be registered in advance to use this functionality. NOTE •...
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Simple Login Key Register users to use simple login. You can add up to 20 users. Display the screen [System Menu/Counter] key > [Job Accounting/AuthenticationAuthenticationAuthentication] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration (When specifying the user from [Network User]) Select the entry field for "Login User Name" and "Login Password", enter the information of the user to be registered, and select OK[OK]. If you are specifying a user for whom a domain is set in network authentication, select the "Domain"and select the domain where the user is registered.
ID card, ID card information has to be registered to the local user list in advance. To use an ID card for network authentication, you must install KYOCERA Net Manager on the network authentication server. Register a user from the server and enter the ID number of the ID card. For details, refer to KYOCERA Net Manager Install Manual.
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration [System Menu/Counter] key > [Job Accounting/ AuthenticationAuthenticationAuthentication] < [User Login Setting] > [Add/Edit Local User] Select the user to register ID card information > [...] > [ID Card Info] Hold the ID card you want to register over the card reader and select [Read].
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Delete the ID card information Register ID card information from the user information. NOTE If the user authentication is displayed, refer to the login or keyboard login procedure and log in using an ID card or login user name registered with administrator authority.
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration ID Card Settings If ID card authentication is enabled, select the authentication type. NOTE This functions appears when the Card Authentication kit is activated. ➡ Option configuration (page 797) ...
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Additional Authentication Select whether or not to require password entry after authenticating by ID card. NOTE This function is not displayed when "Server Type" from "Network Authentication" is set to [NTLM] or [Kerberos].
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User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Simple Job Printing Displays a list of print jobs saved to the Stored Job Box when logging in with an ID card via user login. NOTE For details on Simple Job Printing, refer to the following: ➡ ...
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration PIN Login NOTE When using PIN Code Authorization, the network authentication must be enabled and [Ext.] must be selected for server type. ➡ Enable User Login Administration (page 521) ➡ ...
User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Using User Login Administration This section explains procedures while setting job accounting. Login/Logout If user login administration is enabled, the login user name and login password entry screen appears each time you use this machine.
User Authentication and Accounting (User Login, Job Accounting) > Overview of Job Accounting Overview of Job Accounting Job accounting manages the copy/print/scan/FAX count accumulated by individual accounts by assigning an ID to each account. 1 Enable job accounting ➡ Enable job accounting (page 559) 2 Setting an account.
User Authentication and Accounting (User Login, Job Accounting) > Overview of Job Accounting Managing the Scan Job Account by Using WIA To manage the scan job account by using WIA, you need to configure the WIA driver settings on the computer connected to the machine.
User Authentication and Accounting (User Login, Job Accounting) > Enable job accounting Enable job accounting Display the screen [System Menu/Counter] key > [Job Accounting/AuthenticationAuthenticationAuthentication] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Set the Job Accounting(Local) You can add, change and delete an account and set the restriction for each account. Adding an Account Up to 100100 individual accounts can be added. Display the screen [System Menu/Counter] key >...
User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Restricting the Use of the Machine This section explains how to restrict the use of the machine by account or the number of sheets available. Usage Restriction Items "Copy/Printer Count Method"...
User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Editing an Account Display the screen [System Menu/Counter] key > [Job Accounting/AuthenticationAuthentication] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Deleting an Account Display the screen [System Menu/Counter] key > [Job Accounting/AuthenticationAuthentication] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Job Accounting for Printing To manage the number of pages used for jobs to be printed from the PC, you need to configure the following settings by using the printer driver. Instructions are based on interface elements as they appear in Windows 10. Display the screen Select the Windows [Start] button [Windows Tools]...
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User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Click [OK]. NOTE For other settings of job accounting, refer to the following: ➡ Printer Driver User Guide ...
User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Job Accounting for Scan Using TWAIN To manage the number of jobs scanned by using TWAIN, you need to configure the following settings by using the TWAIN Driver on the computer. Instructions are based on interface elements as they appear in Windows 10. Display the screen Click the search box in the taskbar, and enter "TWAIN Driver Setting".
User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Job Accounting for Scan Using WIA To manage the number of jobs scanned by using WIA, you need to configure the following settings by using the WIA Driver on the computer. Instructions are based on interface elements as they appear in Windows 10. Display the screen Please select the Windows [Start] button [Windows System]...
User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Job Accounting for the FAX Transmitted from a Computer To manage the number of FAX jobs transmitted from the computer, you need to configure the following settings by using the FAX Driver on the computer.
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Configuring Job Accounting Default Counter Limit When you add a new account, you can change the default restrictions on the number of sheets used. You can set any number from 1 to 9,999,999. The items that can be set differ depending on whether [Individual] or [Total] is selected for [Copy/Printer Count].
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User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting [Fax TX Restriction] Sets the default restriction on the number of sheets used for sending faxes. Displays only for fax models.
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Counting the Number of Pages Printed This counts the number of pages printed. Counts are classified into Total Job Accounting and Each Job Accounting. A new count can also be started after resetting the count data which was stored for a certain period of time.
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User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Item Description [Counter Reset] Resets the counter. Select [Reset] on the confirmation screen. Counting the Number of Pages for All Accounts This counts the number of pages for each account. In addition, you can reset the counts for all accounts at the same time.
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User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Counting the Number of Pages for Each Account This counts the number of pages for each account and resets the counts by account. When checking Each Job Accounting, select the account for which you want to check the count. Display the screen [System Menu/Counter] key >...
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Print Accounting Report The total pages counted of all relevant accounts can be printed as an accounting report. Prepare paper. Check that A4 or Letter paper is loaded in the cassette. Display the screen [System Menu/Counter] key >...
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Using Job Accounting This section explains procedures while setting job accounting. Login If job accounting is enabled, an account ID entry screen appears each time you use this machine. NOTE •...
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User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Logout When the operation is complete, select the [Logout] key. Return to the Enter Account ID screen.
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Apply Limit This specifies how the machine behaves when the counter has reached the limit of restriction. The action is as follows: Item Description [Immediately] Job stops when the counter reaches its limit. If sending or storing in the box is already underway, prohibition will become effective from the next job.
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Copier/Printer Count You can select how the copying and printing page counts are shown - either the total of both or each of copying and printing individually. The selection may influence restriction on the count and count method. ➡ ...
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Unknown User Settings Unknown ID Job This specifies the behavior for handling the jobs sent with unknown or unsent login user names or User ID. If the User Login is set to invalid and Job Accounting is set to valid, follow the procedure when the Account ID is unknown.
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Registering Information for a User whose ID is Unknown If you register user information for a user whose ID is unknown, you can check information on the Job Status or Job History screens.
Troubleshooting > Regular Maintenance Regular Maintenance Cleaning Clean the machine regularly to ensure optimum printing quality. CAUTION For safety, always unplug the power cord before cleaning the machine. ...
Troubleshooting > Regular Maintenance Cleaning Platen Wipe the inside of the document processor and the platen with a soft cloth dampened with alcohol or mild detergent. IMPORTANT Do not use thinner or other organic solvents. ...
Troubleshooting > Regular Maintenance Cleaning Slit Glass When using the document processor, clean the slit glass surface and the reading guide with the dry cloth. IMPORTANT Do not use water, soap or solvents for cleaning. NOTE Dirt on the slit glass or the reading guide may cause black streaks to appear in the output. ...
Troubleshooting > Regular Maintenance Clean the inside of the main unit To maintain optimum print quality, it is also recommended that the inside of the machine be cleaned when the toner container is replaced and when vertical streaks appear. Open the top cover. Remove the toner container and developer unit IMPORTANT Do not touch the developing roller or subject it to impact.
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Troubleshooting > Regular Maintenance Place the toner container and developer unit on a level, clean surface. IMPORTANT Do not place the toner container and developer unit upright. Remove the drum unit IMPORTANT Do not touch the drum part or subject it to impact. Also, if exposed to direct sunlight or strong light, print quality will deteriorate.
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Troubleshooting > Regular Maintenance Use a soft, dry cloth to wipe off any paper dust or dirt from the metal resist rollers. Slide the charger cleaner knob on the upper side of the drum unit left and right 2 or 3 times. IMPORTANT •...
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Troubleshooting > Regular Maintenance Close the top cover.
Model name Toner container name Toner yield (number of prints) ECOSYS MA4000wifx TK-1270 10,000 pages ECOSYS MA3501wfx TK-1250 3,000 pages The average number of printable sheets of the toner container that comes with this machine is in the table below. Model...
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Troubleshooting > Regular Maintenance Open the top cover. unlock Remove the toner container.
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Troubleshooting > Regular Maintenance Put used toner container into the plastic waste bag. Remove the new toner container from the box. IMPORTANT Do not touch the points shown below. Shake the toner container.
Troubleshooting > Regular Maintenance Install the toner container. Close the top cover. IMPORTANT • If the front cover does not close, check that the new toner container is installed correctly. • Return the exhausted toner container to your dealer or service representative. The collected toner container will be recycled or disposed in accordance with the relevant regulations.
Troubleshooting > Troubleshooting Troubleshooting Solving Malfunctions If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following pages. The table below provides general guidelines for problem solving. If the problem persists, contact your service representative. NOTE When contacting us, the serial number will be necessary.
Troubleshooting > Troubleshooting Machine Operation Trouble The application does not start up Is the auto panel reset setting time set too short? Check the set time for auto panel reset. [System Menu/Counter] key > [Device Settings] > [Energy Saver/Timer] > [Panel Reset Timer] Set the panel reset time to 30 seconds or more It can be set in the range of 5 to 495 seconds (in 5 second increments).
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Troubleshooting > Troubleshooting The screen does not respond when the power switch is turned on Is the machine plugged in? Plug in the power cord that comes with this machine to an outlet. Make sure the power plug is securely plugged in.
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Troubleshooting > Troubleshooting Machine does not print even when [Start] is pressed Is there a message displayed on the screen? If a message is displayed on the screen, you may not be able to operate it depending on what is displayed. Determine the appropriate response to the message and respond accordingly.
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Troubleshooting > Troubleshooting Blank sheets are ejected Is the original set correctly? Placing Originals on the Platen Put the scanning side facedown. Align it flush against the original size indicator plates with the back left corner as the reference point. NOTE For details on Original Orientation, refer to the following: ➡ ...
Troubleshooting > Troubleshooting Placing Originals in the Document Processor Open the document tray and adjust the document width guide to the document size. Load paper. Put the side to be scanned (or the first side of two-sided originals) face-up. NOTE For details on Original Orientation, refer to the following: ➡ ...
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Troubleshooting > Troubleshooting Ensure that loaded originals do not exceed the level indicator. Exceeding the maximum level may cause the originals to jam. Originals with punched holes or perforated lines should be placed with the punched holes or perforated lines on the right side (so that they will be scanned last). ...
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Troubleshooting > Troubleshooting Paper often jams Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the cassette completely out of the machine. NOTE If the baseplate is rising, push the baseplate until it locks. ...
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Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Paper sizes are marked on the cassette. IMPORTANT When using Folio, Oficio II, or Legal ...
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Troubleshooting > Troubleshooting Load paper Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing down. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes.
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Troubleshooting > Troubleshooting Gently push the cassette back in. IMPORTANT Push all cassettes all the way in. If they are not pushed all the way in, they may cause a jam. NOTE There is a paper gauge on the right side of the front of the cassette. The display changes up and down to match the remaining amount of paper.
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Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
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Troubleshooting > Troubleshooting the multipurpose tray and you want to add more, first remove the left-over paper from the tray and include it with the new paper before loading the paper back into the tray. • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams.
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Troubleshooting > Troubleshooting Is the paper of the supported type? Is it in good condition? Remove the paper from the cassette, turn it over, and then reload it. ➡ Precaution for Loading Paper (page 142) Is the paper curled, folded or wrinkled? Replace the paper with new paper.
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Troubleshooting > Troubleshooting Two or more sheets are overlaps when ejected (multi feeding) Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the cassette completely out of the machine. NOTE If the baseplate is rising, push the baseplate until it locks. ...
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Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Paper sizes are marked on the cassette. IMPORTANT When using Folio, Oficio II, or Legal ...
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Troubleshooting > Troubleshooting Load paper Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing down. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes.
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Troubleshooting > Troubleshooting Gently push the cassette back in. IMPORTANT Push all cassettes all the way in. If they are not pushed all the way in, they may cause a jam. NOTE There is a paper gauge on the right side of the front of the cassette. The display changes up and down to match the remaining amount of paper.
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Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
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Troubleshooting > Troubleshooting the multipurpose tray and you want to add more, first remove the left-over paper from the tray and include it with the new paper before loading the paper back into the tray. • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams.
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Troubleshooting > Troubleshooting Is the paper damp? Replace the paper with new paper. ➡ Precaution for Loading Paper (page 142)
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Troubleshooting > Troubleshooting Printouts are wrinkled Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the cassette completely out of the machine. NOTE If the baseplate is rising, push the baseplate until it locks. ...
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Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Paper sizes are marked on the cassette. IMPORTANT When using Folio, Oficio II, or Legal ...
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Troubleshooting > Troubleshooting Load paper Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing down. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes.
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Troubleshooting > Troubleshooting Gently push the cassette back in. IMPORTANT Push all cassettes all the way in. If they are not pushed all the way in, they may cause a jam. NOTE There is a paper gauge on the right side of the front of the cassette. The display changes up and down to match the remaining amount of paper.
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Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
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Troubleshooting > Troubleshooting the multipurpose tray and you want to add more, first remove the left-over paper from the tray and include it with the new paper before loading the paper back into the tray. • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams.
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Troubleshooting > Troubleshooting Is the paper damp? Replace the paper with new paper. ➡ Precaution for Loading Paper (page 142)
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Troubleshooting > Troubleshooting Printouts are curled Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the cassette completely out of the machine. NOTE If the baseplate is rising, push the baseplate until it locks. ...
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Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Paper sizes are marked on the cassette. IMPORTANT When using Folio, Oficio II, or Legal ...
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Troubleshooting > Troubleshooting Load paper Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing down. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes.
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Troubleshooting > Troubleshooting Gently push the cassette back in. IMPORTANT Push all cassettes all the way in. If they are not pushed all the way in, they may cause a jam. NOTE There is a paper gauge on the right side of the front of the cassette. The display changes up and down to match the remaining amount of paper.
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Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
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Troubleshooting > Troubleshooting the multipurpose tray and you want to add more, first remove the left-over paper from the tray and include it with the new paper before loading the paper back into the tray. • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams.
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Troubleshooting > Troubleshooting Is the paper damp? Replace the paper with new paper.
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Troubleshooting > Troubleshooting Printer driver cannot be installed Is the driver installed with the host name while Wi-Fi or Wi-Fi Direct function is available? Specify the IP address instead of the host name. ➡ Installing Software (page 98) Is Level 3 selected in Security Quick Setup? Acquire a root certificate for SSL communication from a trusted root certification authority.
Troubleshooting > Troubleshooting Cannot start printing Is the machine plugged in? Plug the power cord into an AC outlet. Is the power turned on? Turn the power switch on. Turn the power switch on. IMPORTANT Wait more than 5 seconds, and then turn on the power switch. ...
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Troubleshooting > Troubleshooting Connect the network cable IMPORTANT If the power is on, turn the power switch off. ➡ Power off (page 53) Connect the cable to the machine. Connect the LAN cable to the network interface connector. Connect the other end of the cable to the hub. Power on the machine and configure the network.
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Troubleshooting > Troubleshooting Connect a USB cable to the machine. IMPORTANT If the power is on, turn the power switch off. ➡ Power off (page 53) Connect the cable to the machine. Connect the USB cable to the USB interface connector. Connect the other end of the cable to the PC.
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Troubleshooting > Troubleshooting Display the screen Select the [Status/Job Cancel] key. Select [Pause AllPrint Jobs] on the printing jobs status screen. Printing is paused. When resuming the printing of jobs that have been paused, select [Resume All Print Jobs]. Select [Pause]. Printing is paused.
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Troubleshooting > Troubleshooting Cannot print with USB drive / Does not recognize USB drive Is the USB drive connected to the machine firmly? Connect the USB drive firmly to the machine. Are USB host settings set to [Block]? Change the USB host setting to [Unblock] [System Menu/Counter] key >...
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Troubleshooting > Troubleshooting While [Auto-IP] is already set to [On], the IP address is not assigned automatically Is a value other than "0.0.0.0" entered for the link local address of TCP/IP(v4)? Enter "0.0.0.0" in IP Address of TCP/IP(v4). [System Menu/Counter] key > [Network Settings] > "Network Settings" [Wired Network Settings] > "TCP/IP Settings"...
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Troubleshooting > Troubleshooting Cannot send via SMB Is the network cable connected? Connect the cable to the Machine and HUB securely. Connect the cable to the machine. Connect the LAN cable to the network interface connector. Are the network settings on the machine configured correctly? Check that TCP/IP is [On], and IPv4 or IPv6 is configured in accordance with the usage environment.
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Troubleshooting > Troubleshooting Enter the destination details. To directly specify the SMB folder, select [Folder Path Entry] and enter each item. NOTE When selecting On for "Entry Check for New Dest.", the re-entering screen for the destination information appears. ➡ Re-entering the New Destination (page 292) ...
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Troubleshooting > Troubleshooting You can search for a folder on a PC on the network. Select [Search Folder from Network] or [Search Folder by Host Name]. Select the folder from the Search Results list. NOTE • If you selected [Search Folder from Network], you can search all PCs on the network for a destination.
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Troubleshooting > Troubleshooting Are the exception settings for Windows Firewall configured correctly? Make sure that the exception settings for Windows Firewall are configures correctly. Select [Windows System] [Control Panel] [System and Security] [Allow an app through Windows Firewall]from the desktop charm, in that order. Make sure that checkmarks appear on the checkbox for [File and Printer Sharing] Return to screen [System and Security] and select [Check Firewall Status] for Windows Defender Firewall.
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Troubleshooting > Troubleshooting Cannot send via email Is the email send size limited in the SMTP server registered in this machine? Check email sending size in Command Center RX. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Log in with administrator privileges.
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Troubleshooting > Troubleshooting The machine is emitting steam in the area around the paper ejection slot Is the temperature in the room where the machine is running low? Or was damp paper used? Depending on the machine’s printing environment and the condition of the paper, the moist contained in the paper may evaporate due to the heat generated during printing, and the water vapor emitted may look like smoke.
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Troubleshooting > Troubleshooting Even after replacing the toner container, the message to replace the toner container does not disappear Corrective Actions Make sure the rear cover, and other covers are closed.
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Troubleshooting > Troubleshooting Cannot find the machine with WSD Are you searching for this machine by specifying the IP address or host name? For security reasons, [HTTP] protocol is set to off, and therefore you cannot search by IP address or host name.
Troubleshooting > Troubleshooting Printed Image Trouble Printouts are totally too light Is the paper damp? Replace the paper with new paper. Is the media type set correctly? Check if the media type setting is correct. [System Menu/Counter] key > [Device Settings] > [Paper Feeding] > [Media Type Setting] Check the weight (paper thickness) for the paper type and change it to the correct value...
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Troubleshooting > Troubleshooting Drum refresh needs to be performed. Perform the Drum Refresh. Drum Refresh begins. NOTE Waiting time may be longer when the toner is refilled during drum refresh. Are the developer unit and drum unit installed properly?
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Troubleshooting > Troubleshooting White background parts of the image appear to have a slight overall grey coloration Have you changed the density? Select appropriate density level. Set the concentration in the range of[-4] to [+4] ➡ Density (page 330) NOTE To print with the same density all the time, select from the [Adjustment/Maintenance] Density can also be set from [System Menu/Counter] key >...
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Troubleshooting > Troubleshooting Copies have a moire pattern (dots grouped together in patterns and not aligned uniformly) Is it an original with a photo printed on it? Check the content structure of the original and change it to an appropriate image quality. Select a [Original Image] for each function Select [Photo].
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Troubleshooting > Troubleshooting Texts are not clearly printed Have you selected appropriate image quality for the original? Check the content structure of the original and change it to an appropriate image quality. Select a [Original Image] for each function Select the image quality that matches the type of the original ➡ ...
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Troubleshooting > Troubleshooting Black dots appear on the white background Is the original holder or the platen dirty? Wipe the inside of the document processor and the platen with a soft cloth dampened with alcohol or mild detergent. IMPORTANT Do not use thinner or other organic solvents. ...
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Troubleshooting > Troubleshooting Drum refresh needs to be performed. Display the screen [System Menu/Counter] key > [Adjustment/Maintenance] > "Image Adjustment" > [Image Adjustment] Perform the Drum Refresh. Perform the Drum Refresh. Drum Refresh begins.
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Troubleshooting > Troubleshooting Printed images are fuzzy or cut off Are you using the machine in a place with high humidity or drastic temperature and humidity fluctuations? Use the machine in an environment with appropriate humidity. Drum refresh needs to be performed. Display the screen [System Menu/Counter] key >...
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Troubleshooting > Troubleshooting Printed images are shifted Is the original set correctly? • When setting the original on the platen, make sure to align the original with the original size indicator plate. ➡ Placing Originals on the Platen (page 232) •...
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Troubleshooting > Troubleshooting Irregular horizontal lines appear in the image MC needs to be performed. Display the screen [Menu] key > [ ] keys > [Adjust/Maint.] > [OK] key > [ ] keys > [Service Setting] > [OK] key > [ ] keys >...
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Troubleshooting > Troubleshooting The usage environment is at a high altitude of 1000m or higher, and irregular horizontal white lines appear on the image. Select the [System Menu/Counter] key > [Adjustment/Maintenance] > "Others" [Altitude Adjustment] and set the altitude one step higher than the current setting.
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Troubleshooting > Troubleshooting The usage environment is at a high altitude of 1000m or higher, and black dots appear in the image. Select the [System Menu/Counter] key > [Adjustment/Maintenance] > "Others" [Altitude Adjustment] and set the altitude one step higher than the current setting.
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Troubleshooting > Troubleshooting Printed images have vertical lines Is the slit glass dirty? When using the document processor, clean the slit glass surface and the reading guide with the dry cloth. IMPORTANT Do not use water, soap or solvents for cleaning. ...
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Troubleshooting > Troubleshooting Clean the charger inside the main unit. Open the Front cover. Remove Developer unit. NOTE Do not touch the developing roller or subject it to impact. Print quality will deteriorate. Place the removed Developer unit on a clean, level surface. NOTE Do not stand the Developer unit upright.
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Troubleshooting > Troubleshooting Remove Drum unit. NOTE Do not touch the drum part or subject it to impact. Also, if exposed to direct sunlight or strong light, print quality will deteriorate. Place the removed Drum unit on a clean, level surface. NOTE Do not stand the Drum unit upright.
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Troubleshooting > Troubleshooting Slide the upper charger cleaner knob of the Drum unit to the left and right two or three times. NOTE • When cleaning the charger wire for the first time, remove the tape that secures the charger cleaner knob.
Troubleshooting > Troubleshooting Dirt on the top edge or back of the paper Is the inside of the machine dirty? To maintain optimum print quality, it is also recommended that the inside of the machine be cleaned when the toner container is replaced and when vertical streaks appear. Open the top cover.
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Troubleshooting > Troubleshooting Place the removed Developer unit on a clean, level surface. NOTE Do not stand the Developer unit upright. Remove Drum unit NOTE Do not touch the drum part or subject it to impact. Also, if exposed to direct sunlight or strong light, print quality will deteriorate.
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Troubleshooting > Troubleshooting Wipe away the paper dust and dirt on Registration roller (metal) using a soft, dry cloth. Slide the upper charger cleaner knob of the Drum unit to the left and right two or three times. NOTE • When cleaning the charger wire for the first time, remove the tape that secures the charger cleaner knob.
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Troubleshooting > Troubleshooting Close the top cover.
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Troubleshooting > Troubleshooting Part of the image is periodically faint or shows white lines Is the Front Cover tightly closed? Open the Front Cover and close it again. Drum refresh needs to be performed. Display the screen [System Menu/Counter] key > [Adjustment/Maintenance] > [Image Adjustment] > [Image Adjustment] Execute Perform the Drum Refresh.
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Troubleshooting > Troubleshooting A lighter version of the previous image remains and is repeatedly printed Is the media type set correctly? Check if the media type setting is correct. [System Menu/Counter] key > [Device Settings] > [Paper Feeding] > [Media Type Setting] Check the weight (paper thickness) for the paper type and change it to the correct value...
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Troubleshooting > Troubleshooting The print on the back page bleeds through Select [Prevent Bleed-thru] from each function tab, and set it to ON. NOTE You can also set the anti-reflection function in the following steps. [System Menu/Counter] key > [Function Settings] > [Function Defaults] > [Copy/Print] > [Prevent Bleed- through (Copy)] ...
Troubleshooting > Troubleshooting Remote Operation This function enables the system administrator to explain how to operate the panel and troubleshoot to user, by accessing operation panel of the machine at remote using browser and VNC software. Executing Remote Operation from Browser The supported Browser is as follows.
Troubleshooting > Troubleshooting Restart the machine. Start up the browser. Specify https: // [Host name of this Machine] and start Command Center RX. ➡ Accessing Command Center RX (page 125) [Device Information / Remote Operation] > [Remote Operation] Click [Start]. NOTE •...
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Troubleshooting > Troubleshooting Executing Remote Operation from VNC Software Display the screen [System Menu/Counter] key > [Network Settings] > "Network Settings" [Protocol Settings] Set [VNC (RFB)] to On. ➡ Protocol Settings (page 485) NOTE • If "VNC (RFB) over TLS" is set to On, the communication is encrypted. •...
Troubleshooting > Troubleshooting Responding to Messages If the touch panel or the computer displays any of these messages, follow the corresponding procedure. NOTE When contacting us, the serial number will be necessary. To check the serial number, refer to the following: ➡ ...
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Troubleshooting > Troubleshooting "Add paper in casset.#" is displayed. Is the indicated cassette out of paper? • Replenish the paper. ➡ Loading in the Cassettes (page 144) • Select paper from another paper feed source. • Select [Continue] to change the paper and print.
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Troubleshooting > Troubleshooting "Add paper in Multipurpose Tray." is displayed. Has the paper run out in the displayed paper source? • Replenish the paper. ➡ Loading in the Cassettes (page 144) ➡ Loading Paper in the Multipurpose Tray (page 149) •...
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Troubleshooting > Troubleshooting "Box limit exceeded." is displayed Is [End] displayed on the screen? Jobs cannot be saved because the specified box is full. The job is canceled. Select [End]. Print or delete the original in the box, and then try again.
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Troubleshooting > Troubleshooting "Broadcast error" is displayed An error occurred while broadcasting. The job is canceled. Select [OK] key.
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Troubleshooting > Troubleshooting "Cannot connect to Authentication Server." is displayed Does the machine time match the server’s time? • Set the machine time to match the server’s time ➡ Setting Date and Time (page 75) Is it properly registered with the authentication server? •...
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Troubleshooting > Troubleshooting "Cannot connect to Server." is displayed Check the connection status with the server.
Troubleshooting > Troubleshooting "Cannot connect." is displayed Wi-Fi or Wi-Fi Direct connection could not be completed. Check the settings and signal conditions. ➡ Wi-Fi Direct Settings (page 471) ➡ Wi-Fi Settings (page 473)
Page 687
Troubleshooting > Troubleshooting "Cannot duplex print on this paper." is displayed Have you selected a size or type of paper that cannot be duplex printed? • Select [Continue] to cancel duplex printing and continue printing. • Select paper from a different paper source and press [Continue] to change the paper for printing. •...
Page 688
Troubleshooting > Troubleshooting "Print overrun" is displayed The job was paused because print processing is taking a long time. Select [Continue] to restart the job. To cancel the job, select [Cancel].
Page 689
Troubleshooting > Troubleshooting "Cannot perform remote printing." is displayed Remote printing is prohibited. The job is canceled. Select [End].
Page 690
Troubleshooting > Troubleshooting "Cannot print the specified number of copies." is displayed. Only one copy is available. • Select [Continue] to continue printing. • Select [Canceled] to cancel the job.
Page 691
Troubleshooting > Troubleshooting "Cannot process this job.""Restricted by authorization settings." is displayed. Restricted by the authorization settings. The job is canceled. Select [Exit].
Page 692
Troubleshooting > Troubleshooting "Restricted by Job Accounting. Cannot print." is displayed. Restricted by the job accounting. The job is canceled. Select [Exit].
Page 693
Troubleshooting > Troubleshooting "This user account is locked out." is displayed. Please contact the administrator. The job is canceled. Select [End].
Page 694
Troubleshooting > Troubleshooting "You cannot use this function." is displayed. This job will be aborted because user authorization prohibits that function. Select [End].
Page 695
Troubleshooting > Troubleshooting "Cannot read data in this ID card." is displayed In registration process, the ID card information was not read correctly. Hold the ID card over the ID card reader again. If the same message is displayed again, the ID card may not be compatible with this product.
Page 696
Troubleshooting > Troubleshooting "Cannot recognize the ID card reader." is displayed. • Check if the USB connector of your ID card reader is correctly connected to the main unit. • If [USB HOST] in [Interface Block Setting] is set to [Block], change it to [Unblock].
Page 697
Troubleshooting > Troubleshooting "Failed to activate. Contact administrator." is displayed. Failed to activate the application. Please contact the administrator. Extended authentication is disabled. Turn the power switch off and then on again. If the error persists, contact administrator. Turn the power switch off. The confirmation message for power supply off is displayed.
Page 698
Troubleshooting > Troubleshooting "Failed to send via SMB." is displayed. Are this machine and the scanned image destination PC connected to the network? Check the network. • Connecting LAN Cable • Hub behavior • The server status • Host name or IP address •...
Page 699
Troubleshooting > Troubleshooting "Failed to store job retention data." is displayed The job is canceled. Select [End].
Page 700
Troubleshooting > Troubleshooting "Failed to specify Job Accounting." is displayed. Failed to specify Job Accounting when processing the job externally. The job is canceled. Select [End]. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡ ...
Page 701
Troubleshooting > Troubleshooting "Incorrect account ID." is displayed The account ID was incorrect when processing the job externally. The job is canceled. Select [End].
Page 702
Troubleshooting > Troubleshooting "Job Accounting restriction exceeded." is displayed Is the acceptable printing count restricted by Job Accounting exceeded? The printing count exceeded the acceptable count restricted by Job Accounting. Cannot print any more. The job is canceled. Select [End].
Page 703
Troubleshooting > Troubleshooting "KPDL error." is displayed PostScript error has occurred. The job is canceled. Select [End]. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡ ...
Page 704
Troubleshooting > Troubleshooting "Error occurred. Turn the power switch off and on." is displayed System error has occurred. Follow the instruction displayed on the screen.
Page 705
Troubleshooting > Troubleshooting "Machine failure." is displayed Internal error has occurred. Make a note of the error code displayed on the screen and contact service representative.
Page 706
Troubleshooting > Troubleshooting "Maximum number of scanned pages." is displayed Is the acceptable scanning count exceeded? Cannot scan pages any more. The job is canceled. Select [OK].
Page 707
Troubleshooting > Troubleshooting "Memory is full." is displayed The memory is full and the job cannot be continued. Select [OK]. This job is [Cancel]. When insufficient memory occurred frequently, contact your dealer or service representative. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡ ...
Page 708
Troubleshooting > Troubleshooting "Paper jam." is displayed A paper jam has occurred. If a paper jam occurs, the machine will stop and the location of the jam will be indicated on the screen. Leave the machine on and follow the instructions to remove the jammed paper. ➡ ...
Page 709
Troubleshooting > Troubleshooting "Performing Drum Refresh..." is displayed The machine is in adjustment mode to maintain quality. Please wait.
Page 710
Troubleshooting > Troubleshooting "Regulating the temperature..." is displayed. The machine is in adjustment mode to maintain quality. Please wait.
Page 711
Troubleshooting > Troubleshooting "Remove originals in Document Processor." is displayed. Are there any originals left in the document processor? Remove the original from the document processor. IMPORTANT If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming.
Page 712
Troubleshooting > Troubleshooting Remove the original from the document processor. Return the cover to the original position.
Page 713
Troubleshooting > Troubleshooting "Scanner memory is full." is displayed Scanning cannot be performed due to insufficient memory of the scanner. The job is canceled. Select [OK].
Page 714
Troubleshooting > Troubleshooting "Scheduled sending jobs exceeded." is displayed The number of timer transmissions that can be set has been exceeded. Select [End]. The job is canceled. Wait until the delayed transmission is executed, or cancel the delayed transmission and then perform the job again.
Page 715
Troubleshooting > Troubleshooting "Send error." is displayed An error has occurred during sending. The job is canceled. Select [End]. Refer to the transmission error code list for the error code and its details. ➡ List of Transmission Error Codes (page 726) NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time.
Page 716
Troubleshooting > Troubleshooting "The device cannot be connected because allowed connections would be exceeded." is displayed Are you connecting more than the maximum number of Wi-Fi Direct connections? Disconnect the mobile devices that you are not using, or set the [ ] of this unit to disconnect the mobile devices.
Page 717
Troubleshooting > Troubleshooting "The password does not meet password policy requirements." is displayed. Has your password expired? Change the login password. The job is canceled. Select [End]. ➡ Password Policy Settings (page 523) ➡ Change the user properties (page 527) Have your password policy requirements changed (password length, strings of characters to use, etc.)? Check your password policy requirements and change the login password.
Page 718
Troubleshooting > Troubleshooting "Malicious program was detected." is displayed. Execution was aborted due to a possible malware program. The names of applications for which malware has been detected are displayed. Please contact the administrator.
Page 719
Troubleshooting > Troubleshooting "RAM disk error." is displayed A RAM disk error has occurred. The job is canceled. Select [End]. The following error code is possible: 04: There is not enough free space on the RAM disk. If the optional RAM disk is installed, increase the RAM disk size by using [RAM Disk Setting] in the System Menu.
Page 720
Troubleshooting > Troubleshooting "Maintenance is needed for imaging units." is displayed. Contact your service representative The maintenance kit needs to be replaced at every 100,000 pages of printing.
Page 721
Troubleshooting > Troubleshooting "The slit glass requires cleaning." is displayed. The slit glass requires cleaning. When using the document processor, clean the slit glass surface and the reading guide with the dry cloth. IMPORTANT Do not use water, soap or solvents for cleaning. ...
Troubleshooting > Troubleshooting "Toner is empty." is displayed. Replace the toner container to our specified toner container. CAUTION Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns. Here, we'll explain the procedures for replacing the toner container. Open the top cover.
Page 723
Troubleshooting > Troubleshooting Put the toner container into the toner container collection bag. Remove the new toner container from the box. IMPORTANT Do not touch the points shown below. Shake the toner container 5 to 6 times.
Page 724
Troubleshooting > Troubleshooting Install the toner container. Close the top cover. NOTE • If the front cover does not close, check that the new toner container is installed correctly. • Return the exhausted toner container to your dealer or service representative. The collected toner container will be recycled or disposed in accordance with the relevant regulations.
Page 725
Troubleshooting > Troubleshooting "Toner is low. (Replace when empty.)" is displayed. It is almost time to replace the toner container. Obtain a new toner container.
Page 726
Troubleshooting > Troubleshooting "Non-genuine toner installed." is displayed. Does the type of toner you have match the model? Select [Help] and follow the instructions on the screen.
Page 727
Troubleshooting > Troubleshooting "Toner type mismatch. Please install correct toner." is displayed. Does the sales region of the toner you have match the sales region of the main body? Use the toner that matches the sales region of the main body.
Page 728
Troubleshooting > Troubleshooting "The toner container is not properly installed." is displayed. Are the toner container and developer unit installed properly? The toner cartridge is not installed properly. ➡ Clean the inside of the main unit (page 585)
Page 729
Troubleshooting > Troubleshooting "USB Drive error." is displayed Is the USB drive write-protected? An error occurred in the USB drive. The job is canceled. Select [End]. The following error code is displayed: : Connect a writeable USB drive. An error occurred in the USB drive. The job is canceled.
Page 730
Troubleshooting > Troubleshooting "USB Drive is full." is displayed There is not enough free space on the USB drive. The job is canceled. Delete unnecessary files on the USB drive. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡ ...
Page 731
Troubleshooting > Troubleshooting "Memory card error." is displayed. An error has occurred on the memory card. An error has occurred on the memory card. The job is canceled. Select . 04: There is not enough free space on the memory card. Move data or delete unneeded data.
Page 732
Troubleshooting > Troubleshooting "Warning for high temp. Adjust the room temp." is displayed. Print quality may be deteriorated. Adjust the temperature and the humidity of your room.
Page 733
Troubleshooting > Troubleshooting "Warning for low temp. Adjust the room temp." is displayed Print quality may be deteriorated. Adjust the temperature and the humidity of your room.
Page 734
Troubleshooting > Troubleshooting "Warning low memory." is displayed. Cannot start the job. Try again later.
Page 735
Troubleshooting > Troubleshooting "You cannot use this box." is displayed This job will be aborted because user authorization prohibits that function. Select [End].
Troubleshooting > Troubleshooting List of Transmission Error Codes 1101 "Failed to send the email." is displayed Message Failed to send email. Check the host name of the SMTP server with Command Center RX. The job is canceled. Press [Finish]. Corrective Action Enter the host name of the SMTP server in Command Center RX.
Page 737
Troubleshooting > Troubleshooting 1101 "Failed to send via SMB." is displayed Message Unable to send SMB. Check your SMB settings. >Login user name or login password Reference: If the sender is a domain user, specify the domain name. >Host name >Path The job is canceled.
Page 738
Troubleshooting > Troubleshooting 1101 "Failed to send via FTP." is displayed Message Unable to send FTP. Check the FTP "Host name" or "IP address". The job is canceled. Press [Finish]. Corrective Action Check the host name of the FTP. When entering the destination information, make sure that the host name or IP address of the FTP server is correct.
Page 739
Troubleshooting > Troubleshooting 1102 "Failed to send the email." is displayed Message Failed to send the email. Check the followings on the Command Center RX > SMTP login user name and login password > POP3 login user name and login password 1102 Corrective Action Check the login user name and password for the SMTP server and POP3 server.
Page 740
Troubleshooting > Troubleshooting 1102 "Failed to send via SMB." is displayed Message Unable to send SMB. Check your SMB settings. >Login user name or login password Reference: If the sender is a domain user, specify the domain name. >Host name >Path The job is canceled.
Page 741
Troubleshooting > Troubleshooting 1102 "Failed to send via FTP." is displayed Message Unable to send FTP. Check your FTP settings. >Login user name or login password Reference: If the sender is a domain user, specify the domain name. The job is canceled. Press [Finish]. Corrective Action Check the login user name and password for the FTP.
Page 742
Troubleshooting > Troubleshooting 1103 "Failed to send via SMB." is displayed Message Unable to send SMB. Check your SMB settings. >Login user name or login password Reference: If the sender is a domain user, specify the domain name. > Path >...
Page 743
Troubleshooting > Troubleshooting Make sure the folder sharing settings are configured correctly Check the sharing settings and access permissions in the folder properties. Right-click the shared folder and click [Properties] [Security], in that order. Select a user and make sure the user you entered in the group name or user name field is displayed Make sure that checkmarks appear on the [Allow] checkbox for "Modify"...
Page 744
Troubleshooting > Troubleshooting 1103 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the FTP settings. > Login user name and login password 1103 Corrective Action Check the destination folder path. When entering the destination information, make sure that the login user name and password of the destination computer, and the destination folder path are correct.
Page 745
Troubleshooting > Troubleshooting 1104 "Failed to send the email." is displayed Message Failed to send email. Check the Email Address. Reference You cannot send it if it is denied by domain restriction. The job is canceled. Press [Finish]. Corrective Action Check the Email Address.
Page 746
Troubleshooting > Troubleshooting 1105 "Failed to send the email." is displayed Message Failed to send email. Turn SMTP [On] in Command Center RX. The job is canceled. Press [Finish]. Corrective Action From Command Center RX, check that SMTP (email sending) is On. Launch your Web browser.
Page 747
Troubleshooting > Troubleshooting 1105 "Failed to send via SMB." is displayed Message Unable to send SMB. Turn SMB [On] in Command Center RX. The job is canceled. Press [Finish]. Corrective Action Make sure the protocol is set correctly. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name.
Page 748
Troubleshooting > Troubleshooting 1105 "Failed to send via FTP." is displayed Message Unable to send FTP. Turn FTP [On] in Command Center RX. The job is canceled. Press [Finish]. Corrective Action Make sure the protocol is set correctly. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name.
Page 749
Troubleshooting > Troubleshooting 1106 "Failed to send the email." is displayed Message Failed to send email. Check the sender address on the SMTP in Command Center RX. The job is canceled. Press [Finish]. Corrective Action Check the sender address on the SMTP server from Command Center RX. Launch your Web browser.
Page 750
Troubleshooting > Troubleshooting 1131 "Failed to send via FTP." is displayed Message Unable to send FTP. Turn the secure protocol TLS [On] in Command Center RX. The job is canceled. Press [Finish]. Corrective Action Please set to allow the use of TLS. Launch your Web browser.
Page 751
Troubleshooting > Troubleshooting 1132 "Failed to send via FTP." is displayed Message Unable to send FTP. Check the destination server. > Supports FTPS >Supports the encryption method you have set The job is canceled. Press [Finish]. Corrective Action Check the destination server. Make sure the destination server supports FTPS (File Transfer Protocol over TLS) If there is no improvement, proceed to the next step.
Troubleshooting > Troubleshooting 2101 "Failed to send the email." is displayed Message Failed to send email. Check the Command Center RX and network settings. > Connecting the network cables > Hub operation > Server status > POP3 server name for POP3 user >...
Page 753
Troubleshooting > Troubleshooting Check the users in POP before SMTP authentication in Command Center RX. Set this when using POP before SMTP as SMTP authentication. Launch a web browser. In the address or location bar, enter the machine's IP address or the host name. Log in with administrator privileges.
Page 754
Troubleshooting > Troubleshooting 2101 "Failed to send via SMB." is displayed Message Unable to send SMB. Check your network and SMB settings. > Connecting the network cables > Hub operation > Server status > Host name or IP address > Port number The job is canceled.
Page 755
Troubleshooting > Troubleshooting 2101 "Failed to send via FTP." is displayed Message Unable to send FTP. Check your network and FTP settings. > Connecting the network cables > Hub operation > Server status > Host name or IP address > Port number The job is canceled.
Page 756
Troubleshooting > Troubleshooting 2102 "Failed to send the email." is displayed Message Failed to send email. Check the network. > Connecting the network cables > Hub operation > Server status The job is canceled. Press [Finish]. Corrective Action Check your network and destination server settings. Connect the network cable Check that the LAN cable is properly connected.
Page 757
Troubleshooting > Troubleshooting 2102 "Failed to send via FTP." is displayed Message Unable to send FTP. Check the destination server. > Supports FTPS > Server status The job is canceled. Press [Finish]. Corrective Action Check your network and destination server settings. Connect the network cable Check that the LAN cable is properly connected.
Page 758
Troubleshooting > Troubleshooting 2103 "Failed to send the email." is displayed Message Failed to send email. Check the network. > Connecting the network cables > Hub operation > Server status The job is canceled. Press [Finish]. Corrective Action Check the network. Connect the network cable Check that the LAN cable is properly connected.
Page 759
Troubleshooting > Troubleshooting 2103 "Failed to send via FTP." is displayed Message Unable to send FTP. Check the network. > Connecting the network cables > Hub operation > Server status The job is canceled. Press [Finish]. Corrective Action Check your network and destination server settings. Connect the network cable Check that the LAN cable is properly connected.
Page 760
Troubleshooting > Troubleshooting 2201 "Failed to send the email." is displayed Message Failed to send email. Check the network. > Connecting the network cables > Hub operation > Server status The job is canceled. Press [Finish]. Corrective Action Check the network. Connect the network cable Check that the LAN cable is properly connected.
Page 761
Troubleshooting > Troubleshooting 2201 "Failed to send via SMB." is displayed Message Unable to send SMB. Check the network. > Connecting the network cables > Hub operation > Server status The job is canceled. Press [Finish]. Corrective Action Check the network. Connect the network cable Check that the LAN cable is properly connected.
Page 762
Troubleshooting > Troubleshooting 2201 "Failed to send via FTP." is displayed Message Unable to send FTP. Check the network. > Connecting the network cables > Hub operation > Server status The job is canceled. Press [Finish]. Corrective Action Check the network. Connect the network cable Check that the LAN cable is properly connected.
Page 763
Troubleshooting > Troubleshooting 2202 "Failed to send the email." is displayed Message Failed to send email. Check the network. > Connecting the network cables > Hub operation > Server status The job is canceled. Press [Finish]. Corrective Action Check the network. Connect the network cable Check that the LAN cable is properly connected.
Page 764
Troubleshooting > Troubleshooting 2202 "Failed to send via FTP." is displayed Message Unable to send FTP. Check the network. > Connecting the network cables > Hub operation > Server status The job is canceled. Press [Finish]. Corrective Action Check the network. Connect the network cable Check that the LAN cable is properly connected.
Page 765
Troubleshooting > Troubleshooting 2203 "Failed to send via SMB." is displayed Message Unable to send SMB. Check the network. > Connecting the network cables > Hub operation > Server status The job is canceled. Press [Finish]. Corrective Action Check the network. Connect the network cable Check that the LAN cable is properly connected.
Page 766
Troubleshooting > Troubleshooting 2203 "Failed to send via FTP." is displayed Message Unable to send FTP. Check the network. > Connecting the network cables > Hub operation > Server status The job is canceled. Press [Finish]. Corrective Action Check the network. Connect the network cable Check that the LAN cable is properly connected.
Page 767
Troubleshooting > Troubleshooting 2204 "Failed to send the email." is displayed Message Failed to send email. Check the size restrictions for email sending in the SMTP settings of Command Center RX. The job is canceled. Press [Finish]. Corrective Action Check the size restrictions for email sending in the SMTP settings in Command Center RX. Launch your Web browser.
Page 768
Troubleshooting > Troubleshooting 2231 "Failed to send via FTP." is displayed Message Unable to send FTP. Check the network. > Connecting the network cables > Hub operation > Server status The job is canceled. Press [Finish]. Corrective Action Check the network. Connect the network cable Check that the LAN cable is properly connected.
Page 769
Troubleshooting > Troubleshooting 3101 "Failed to send the email." is displayed Message Failed to send email. Check the source and destination authentication methods. The job is canceled. Press [Finish]. Corrective Action Check the source and destination authentication methods. Check the source and destination authentication methods. Make sure that the settings for using or not using SMTP/POP authentication of the source matches those of the destination.
Page 770
Troubleshooting > Troubleshooting 3101 "Failed to send via FTP." is displayed Message Unable to send FTP. Check the network. > Connecting the network cables > Hub operation > Server status The job is canceled. Press [Finish]. Corrective Action Check the network. Connect the network cable Check that the LAN cable is properly connected.
Page 771
Troubleshooting > Troubleshooting 3201 "Failed to send the email." is displayed Message Failed to send email. Check the destination SMTP user authentication method. The job is canceled. Press [Finish]. Corrective Action Check the destination SMTP user authentication method...
Page 772
Troubleshooting > Troubleshooting 4801 "Job is canceled. Press [End]." is displayed Message The job is canceled. Press [Finish]. Corrective Action Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the message display and contact the service representative.
Page 773
Troubleshooting > Troubleshooting 4802 "Failed to send the email." is displayed Message Failed to send email. Check the encryption certificate for each destination in Command Center RX. The job is canceled. Press [Finish]. Corrective Action Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the touch panel and contact the service representative.
Page 774
Troubleshooting > Troubleshooting 4803 "Job is canceled. Press [End]." is displayed Message The job is canceled. Press [Finish]. Corrective Action Server authentication has expired. Check your network and SMTP settings. Check the date and time of this machine [System Menu/Counter] key > [Device Settings] > [Date/Time] Set year, month, day and seconds If there is no improvement, proceed to the next step.
Page 775
Troubleshooting > Troubleshooting 4804 "Job is canceled. Press [End]." is displayed Message The job is canceled. Press [Finish]. Corrective Action When communicating with the mail server using SMTP over TLS, communication cannot be started because the signature algorithm of the server certificate does not match the signature algorithm set on the machine. Please access from Command Center RX to [Security Settings] >...
Page 776
Troubleshooting > Troubleshooting The error code 4901 is displayed An error occurred while validating the server certificate. Corrective Action Check the SMTP server certificate.
Page 777
Troubleshooting > Troubleshooting The error code 4902 is displayed Your certificate has expired. Corrective Action Check the SMTP server certificate.
Page 778
Troubleshooting > Troubleshooting The error code 4903 is displayed An error occurred while validating the X509 certificate. Corrective Action Check the X509 certificate.
Page 779
Troubleshooting > Troubleshooting The error code 4904 is displayed The certificate has been revoked. Corrective Action Check the SMTP server certificate.
Page 780
Troubleshooting > Troubleshooting The error code 4905 is displayed An error occurred while setting the encryption / signing certificate. Corrective Action Check the settings related to the certificate and the imported certificate. ➡ Command Center RX User Guide...
Page 781
Troubleshooting > Troubleshooting The error code 4906 is displayed Certificate verification did not complete within the set time. Corrective Action • Check the verification environment of the OCSP/CRL certificate and other certificates • Extend the timeout deadline • Change the certificate verification level ➡ Command Center RX User Guide...
Page 782
Troubleshooting > Troubleshooting The error code 4a02 is displayed Failed to initialize S/MIME. Corrective Action Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the message display, check the operation description and then contact the service representative.
Page 783
Troubleshooting > Troubleshooting The error code 4a03 is displayed Failed to specify S/MIME encryption. Corrective Action Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the message display, check the operation description and then contact the service representative.
Page 784
Troubleshooting > Troubleshooting The error code 4a04 is displayed Failed to scan the S/MIME encryption certificate. Corrective Action • Check and correct the settings related to the S/MIME certificate. • Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the message display, check the operation description and then contact the service representative.
Page 785
Troubleshooting > Troubleshooting The error code 4a06 is displayed Failed to specify job accounting S/MIME Signature. Corrective Action Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the message display, check the operation description and then contact the service representative.
Page 786
Troubleshooting > Troubleshooting The error code 4a07 is displayed Failed to scan the S/MIME signature certificate. Corrective Action • Check and correct the settings related to the S/MIME signature certificate. • Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the message display, check the operation description and then contact the service representative.
Page 787
Troubleshooting > Troubleshooting The error code 4a08 is displayed The sender’s email address and the email address on the signature certificate do not match. Corrective Action Check the sender’s email address and the email address on the signature certificate, and correct the email address(es).
Page 788
Troubleshooting > Troubleshooting Other error code "Job is canceled. Press [End]." is displayed Message The job is canceled. Press [Finish]. Corrective Action Select [End] and restart the machine. Turn the power switch off and then on again If it occurs repeatedly, write down the error code displayed on the message display and contact the service representative.
Troubleshooting > Adjustment/Maintenance Adjustment/Maintenance Overview of Adjustment/Maintenance If there is an image problem and the message to run adjustment or maintenance menu appears, run Adjustment/ Maintenance in the system menu. The table below lists the primary items you can carry out. Item Description [Image Adjustment]...
Troubleshooting > Adjustment/Maintenance Perform image adjustment Display the screen [System Menu/Counter] key > [Adjustment/Maintenance] > "Image Adjustment" [Image Adjustment] Execute Select the item to execute. Execute it. If you select multiple items, they will start in sequence.
Troubleshooting > Clearing Paper Jams Clearing Paper Jams If a paper jam occurs, the touch panel will display "Paper jam." and the machine will stop. Jam Location Indicators 1 Shows the location of a paper jam. 2 Shows the Help screen. The Help screen shows the procedure to clear the jam. 3 Returns to the previous step.
Page 792
Troubleshooting > Clearing Paper Jams Paper Jam Location Paper Jam Location Indicator MultipurposeTray ➡ Remove any jammed paper in the Multipurpose Tray (page 783) Cassette 1 to 3 ➡ Remove paper jams from Cassette 1 to Cassette 3 (page 784) Inside the machine ➡ ...
Troubleshooting > Clearing Paper Jams Remove any jammed paper in the Multipurpose Tray CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming.
Troubleshooting > Clearing Paper Jams Remove paper jams from Cassette 1 to Cassette 3 The procedure for handling paper jams in cassette 1 to cassette 3 is the same. Cassette 1 is used as an example here. CAUTION • Do not reuse jammed papers. •...
Troubleshooting > Clearing Paper Jams Remove the paper jammed inside the machine CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming. ...
Page 797
Troubleshooting > Clearing Paper Jams Open the top cover. Remove the toner container and developer unit IMPORTANT Do not touch the developing roller or subject it to impact. Print quality will deteriorate. ...
Page 798
Troubleshooting > Clearing Paper Jams Place the removed toner container and developer unit on a clean, level surface. IMPORTANT Do not place the toner container and developer unit upright. Take out the drum unit IMPORTANT • When removing the drum unit, some parts are very hot. Exercise caution as there is a risk of burn injury.
Page 799
Troubleshooting > Clearing Paper Jams Open feed cover C. Remove any jammed paper. Close feed cover C. Return the drum unit...
Page 800
Troubleshooting > Clearing Paper Jams Return the toner container and developer unit Close the top cover.
Troubleshooting > Clearing Paper Jams Remove any jammed paper in Rear Cover and Duplex Unit IMPORTANT Some parts are very hot inside the machine. Exercise caution as there is a risk of burn injury. Open the rear cover. Remove any jammed paper. Open the fixed cover D.
Page 802
Troubleshooting > Clearing Paper Jams Pull Cassette 1 out toward you until it stops Open the feed cover. Remove any jammed paper. Return the feed cover to the original position.
Page 803
Troubleshooting > Clearing Paper Jams Push Cassette 1 back in. Return the Rear Cover to the original position. Open the top cover. Close the top cover.
Troubleshooting > Clearing Paper Jams Remove any jammed paper in the Document Processor (Reverse Automatic) IMPORTANT If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming. ...
Page 805
Troubleshooting > Clearing Paper Jams Remove the original from the document processor. Return the cover to the original position.
Appendix 11 Appendix Optional Equipment ........................797 Overview of the Applications ....................800 Character Entry Method ......................802 About Paper ..........................805 Specifications ...........................819 Backing up your data ......................827 Security Quick Setup Function List ..................828...
Appendix > Optional Equipment Optional Equipment Option configuration The following enhancements are available for this model. 1 Card Authentication Kit(B) AC <Card authentication kit (Activate)> It is possible to make the user authentication with ID card. In order to perform the user authentication with ID card, ID card information has to be registered to the local user list in advance.
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Appendix > Optional Equipment 4 SD Memory Card/SDHC Memory Card SD/SDHC memory card is the micro-chip card that the option font, macro, form, etc. can be written. Insert SDHC memory card (Max. 32GB) and SD memory card (Max. 2GB) into the memory card slot. NOTE If removing the TPM chip after the data encryption function is enabled, the machine will stop working.
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Appendix > Optional Equipment Formatting the SD/SDHC Memory Card To use an unused SD/SDHC Memory Card, you must first use the machine to format the SD/SD/SDHC Memory Card. Turn off the power and disconnect the power cord and all cables connected to the unit.
Appendix > Overview of the Applications Overview of the Applications The applications listed below are installed on this machine. • ThinPrint expansion kit (Activate)ThinPrint expansion kit (Activate) This can be used on a trial basis for a limited time. • Authentication kit (Activate) This can be used on a trial basis for a limited time.
Appendix > Overview of the Applications Checking Details of Application Display the screen [System Menu/Counter] key > [Add/Delete Application] > [Optional Function List] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
Appendix > Character Entry Method Character Entry Method To enter characters for a name, use the on-display keyboard in the touch panel following the steps as explained below. NOTE Keyboard Layout "QWERTY", "QWERTZ" and "AZERTY" are available as keyboard layouts the same as a PC keyboard. Select the [System Menu/Counter] key, [Device Settings], [Keyboard] and then [Keyboard Layout] to choose the desired layout.
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Appendix > Character Entry Method 8 Close key Select to close the entry screen. 9 Enter key Select to finalize entry and return to the screen before the entry. 10 Switch key Switch to character, numeric, and symbol keyboard. When selecting [?123] / [Character], the type of the keyboard switches.
Appendix > About Paper About Paper This section explains the paper sizes and types that can be used in the paper source. For details on the sizes, types, and number of sheets of paper that can be loaded in each paper tray, refer to the following: ➡ ...
Appendix > About Paper Choosing the Appropriate Paper This section describes guidelines for choosing paper. Condition Avoid using paper with bent corners or that is curled, dirty, or torn. Do not use paper that has a rough surface or paper fiber lint, or that is especially delicate. Using such paper can cause poor print quality. In addition, poor paper feeding can cause paper jams and shorten the life of the machine.
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Appendix > About Paper Other Paper Specifications Porosity: The density of the paper fibers. Stiffness: Paper must be stiff enough or it may buckle in the machine, causing jams. Curl: Most paper naturally tends to curl after the package is opened. When paper passes through the fixing unit, it curls upward slightly.
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Appendix > About Paper Paper Size Cassette 1 to 3 MultipurposeTray A4 (297 × 210 mm) Paper of this size can be set Paper of this size can be set B5 (257 × 182 mm) Paper of this size can be set Paper of this size can be set A5-R Paper of this size can be set...
Appendix > About Paper Special Paper This section describes printing onto special paper and print media. The following paper and media can be used. • Transparencies • Preprint • Bond paper • Recycled paper • Thin paper • Letterhead • Colored Paper •...
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Appendix > About Paper Transparencies Transparencies must be able to withstand the heat of printing. Transparencies must meet the following conditions. Heat resistance Must withstand at least 190°C Thickness 0.100 to 0.110 mm Material Polyester Dimensional accuracy ±0.7 mm Squareness of corners 90°...
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Appendix > About Paper Labels Be sure to feed labels from the multipurpose tray For selecting labels, use extreme care so that the adhesive may not come in direct contact with any part of the machine and that the labels are not easily peeled from the carrier sheet. Adhesives that stick to the drum or rollers and peeled labels remaining in the machine may cause a failure.
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Appendix > About Paper Hagaki (Cardstock) Before loading Hagaki (Cardstock) into the multipurpose tray, fan them and align the edges. If the Hagaki (Cardstock) paper is curled, straighten it before loading. Printing onto curled Hagaki (Cardstock) may cause jams. Use unfolded Oufuku hagaki (Return postcard) (available at post offices). Some Hagaki (Cardstock) may still have rough edges developed by a paper cutter on the back side.
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Appendix > About Paper Envelopes Envelopes should be fed from the MP tray with the print-side down or the cassette and the optional paper feeder with the print-side up. NOTE Do not load paper above the load limits located on the paper width guide of the cassette and the optional paper feeder.
Appendix > About Paper Thick Paper Before loading thick paper, fan it and align the edges. Some thick paper may still have rough edges developed by a paper cutter on the back side. Remove any such rough edges just as with Hagaki (Cardstock) by placing the paper on a flat surface and rubbing the edges gently a few times with a ruler.
Appendix > About Paper Colored Paper Colored paper must conform to the specifications. ➡ Basic Paper Specifications (page 805) In addition, the pigments in the paper must be able to withstand the heat of printing (up to 200°C or 392°F).
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Appendix > About Paper Preprint Preprinted paper must conform to the specifications ➡ Basic Paper Specifications (page 805) The colored ink must be able to withstand the heat of printing. It must be resistant to silicone oil as well. Do not use paper with a treated surface such as glossy paper used for calendars.
Appendix > About Paper Recycled paper Recycled paper must conform to the specifications; however, its whiteness may be considered separately. ➡ Basic Paper Specifications (page 805) NOTE Before purchasing recycled paper in volume, try testing a sample to ensure satisfactory print quality. ...
Appendix > About Paper Coated Paper Coated paper is created by treating the surface of the base paper with a coating that provides higher printing quality than plain paper. Coated paper is used for particularly high quality printing. The surface of high-quality or medium-quality paper is coated with special agents that improve ink adhesion by making the paper surface smoother.
Appendix > Specifications Specifications IMPORTANT Specifications are subject to change without notice. NOTE For more information on using the FAX, refer to the following: ➡ FAX Operation Guide Machine Item Specifications Type Desktop Printing Method Electrophotography by semiconductor laser Paper Weight (Cassette) 60 to 163 g/m Paper Weight (Multipurpose Tray)
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Appendix > Specifications Item Specifications Interface • Hi-Speed USB: 1 • Network interface: 1 (10 BASE-T/100 BASE-TX/1000 BASE-T) • 1 (Hi-Speed USB) • Wireless LAN compatible • Fax: 1 Operating 10 to 32.5 °C Environment (Temperature) Operating Environment (Humidity) 10 to 80 % Operating Environment (Altitude) 3,500 m/11,482 ft maximum Operating...
Appendix > Specifications Scanner Functions Scanning Speed (A4 landscape, 300 dpi, Image quality: Text/Photo original) When using the document processor (except TWAIN scanning) Item Black and White Color 1-Sided 40 sheets/min 23 sheets/min 80 sheets/min 46 sheets/min 2-Sided Only for ECOSYS MA4000wifx Others Item Specifications...
Appendix > Specifications Document Processor Item Specifications Original Type Sheet originals Original Size Maximum: Legal/Folio Minimum: A6/Statement Original Weight 50 to 160 g/m Loading Capacity 50 sheets (50 to 80 g/m ) maximum Thick paper: 25 sheets Simultaneous duplex scanning is only available on the ECOSYS MA4000wifx.
Appendix > Specifications Paper Feeder (300 250 sheet x 2) Item Specifications Paper Supply Method Friction roller feeder Capacity 250 sheets (80 g/m ) × up to 2 cassettes Paper Size A4, A5-R, A5, A6, B5, Letter, Legal, Folio, 216 x 340 mm, Statement, Executive, Oficio II, 16K, B5 (ISO), Custom (105 x 148 to 216 x 356 mm) Supported Paper Paper thickness: 60 to 163 g/m...
Backing up your data using KYOCERA Net Viewer (page 827) Backing up your data using KYOCERA Net Viewer Use KYOCERA Net Viewer to regularly back up the data below that is saved on the machine. • System Settings • Network Settings •...
Appendix > Security Quick Setup Function List Security Quick Setup Function List The functions configured in each level of Security Quick Setup are as follows. After selecting the security level, configure the security function according to your operating environment. Level 1 Level 2 Level 3...
Appendix > Security Quick Setup Function List Serverside Settings The setting item which can be set or configured from Command Center RX. TLS Version Level 1 Level 2 Level 3 TLS1.2, TLS1.3 TLS1.2, TLS1.3 TLS1.2, TLS1.3 Effective Encryption Level 1 Level 2 Level 3 3DES, AES, AES-GCM, CHACHA20/...
Appendix > Security Quick Setup Function List Clientside Settings The setting item which can be set or configured from Command Center RX. TLS Version Level 1 Level 2 Level 3 TLS1.2, TLS1.3 TLS1.2, TLS1.3 TLS1.2, TLS1.3 Effective Encryption Level 1 Level 2 Level 3 3DES, AES, AES-GCM, CHACHA20/...
Appendix > Security Quick Setup Function List IPv4 Settings (Wired Network) The setting item which can be set or configured from Command Center RX. DNS over TLS level 1 level 2 level 3 Auto Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date...
Appendix > Security Quick Setup Function List IPv4 Settings (Wireless Network) The setting item which can be set or configured from Command Center RX. DNS over TLS level 1 level 2 level 3 Auto Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date...
Appendix > Security Quick Setup Function List IPv6 Settings (Wired Network) The setting item which can be set or configured from Command Center RX. DNS over TLS level 1 level 2 level 3 Auto Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date...
Appendix > Security Quick Setup Function List IPv6 Settings (Wireless Network) The setting item which can be set or configured from Command Center RX. DNS over TLS level 1 level 2 level 3 Auto Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date...
Appendix > Security Quick Setup Function List Send Protocols: FTP Client (Transmission) The setting item which can be set or configured from Command Center RX. Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date Expiration Date Hash level 1 level 2...
Appendix > Security Quick Setup Function List Other Protocols: HTTP (Client) The setting item which can be set or configured from Command Center RX. Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date Expiration Date Hash level 1 level 2 level 3...
Appendix > Security Quick Setup Function List Other Protocols: SOAP The setting item which can be set or configured from Command Center RX. Use Default Settings Level 1 Level 2 Level 3...
Appendix > Security Quick Setup Function List Other Protocols: LDAP The setting item which can be set or configured from Command Center RX. Use Default Settings Level 1 Level 2 Level 3 Expiration Date Expiration Date...
Appendix > Security Quick Setup Function List Send Protocols: SMTP (E-mail TX) The setting item which can be set or configured from Command Center RX. Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date Expiration Date Hash level 1 level 2 level 3...
Appendix > Security Quick Setup Function List Email: POP3 User Settings The setting item which can be set or configured from Command Center RX. Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date Expiration Date Hash level 1 level 2 level 3...
Appendix > Security Quick Setup Function List Job Status/Job Logs Settings Display Jobs Detail Status Level 1 Level 2 Level 3 Show All Show All Hide All (Display only when Administrator Display Jobs Log Level 1 Level 2 Level 3 Show All Show All Hide All (Display only when...
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Appendix > Security Quick Setup Function List Edit Restriction Address Book Level 1 Level 2 Level 3 No limit No limit Administrator only One-Touch Key Level 1 Level 2 Level 3 No limit No limit Administrator only...
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Appendix > Security Quick Setup Function List Prevent Mis-sending Settings Destination Check before Send Level 1 Level 2 Level 3 Entry Check for New Dest. Level 1 Level 2 Level 3 New Destination Entry Level 1 Level 2 Level 3 Permit Permit Prohibit...
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