My Built-In Battery Cannot Be Charged; My Built-In Battery Is Not Fully Charged; Startup Problems; My Computer Does Not Start Up - Lenovo ThinkPad E14 Gen 7 User Manual

If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone
numbers for your country or region, go to

My built-in battery cannot be charged

Problem: What shoud I do if my built-in battery cannot be charged?
Solution: If your built-in battery cannot be charged, try the following solutions one by one to troubleshoot
and fix the issue:
1. Ensure that you use the power adapter with proper wattage. Low-wattage power adapters might cause
battery charging problem.
2. Exit any heavy-loading programs and charge the computer again. To check the load of programs in
process: Press Ctrl+Alt+Delete, and then click Task Manager ➙ Processes.
3. Move your computer to a cool and well-ventilated spot. Battery charging is also affected by its
temperature.
4. Reset the battery gauge. Take the following steps:
a. Open the Vantage app, and then click the menu icon at the top-right corner.
b. Select Power ➙ BATTERY SETTINGS, and then click RESET in Battery gauge reset section.
5. Update the UEFI BIOS to the latest version. For details, refer to "UEFI BIOS problems" in this User
Guide.
If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone
numbers for your country or region, go to

My built-in battery is not fully charged

Problem: What should I do if my built-in battery is not fully charged?
Solution: Keeping the battery from full charge when battery power is not in heavy use can help extend its
lifespan. If you want to fully charge the battery, try the following solutions one by one:
1. Disable the Smart Charge or Conservation Mode. Take the following steps:
a. Open the Vantage app, and then click the menu icon at the top-right corner.
b. Select Power ➙ BATTERY SETTINGS, and then slide the Smart charge or Conservation Mode
switch to disable the function.
2. Reset the battery gauge. Take the following steps:
a. Open the Vantage app, and then click the menu icon at the top-right corner.
b. Select Power ➙ BATTERY SETTINGS, and then click RESET in Battery gauge reset section.
3. Update the UEFI BIOS to the latest version. For details, refer to "UEFI BIOS problems" in this User
Guide.
If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone
numbers for your country or region, go to

Startup problems

My computer does not start up

Problem: What should I do if my computer does not start up?
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