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Videx 2870 Technical Manual

Videx 2870 Technical Manual

4g gsm interface module for the vx2200 & vx2300 digital systems
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VX2200 / VX2300 4G GSM MODULE
GSM Interface Module for the VX2200 & VX2300 Digital Systems
ART. 2870
GSM CLOUD
MANAGEMENT
66252130-4G-EN
V1.0 - Rev.0.1 - 17/07/24
Technical Manual
We recommend
This equipment is installed by a
Competent Electrician, Security or
Communications Engineer.

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Summary of Contents for Videx 2870

  • Page 1 VX2200 / VX2300 4G GSM MODULE GSM Interface Module for the VX2200 & VX2300 Digital Systems ART. 2870 GSM CLOUD MANAGEMENT Technical Manual We recommend 66252130-4G-EN This equipment is installed by a V1.0 - Rev.0.1 - 17/07/24 Competent Electrician, Security or...

  • Page 2: Declaration Of Conformity

    This technical manual has been written and revised carefully. The guidance and the descriptions which are included in it are in reference to VIDEX parts and are correct at the time of print. However, subsequent VIDEX parts and technical manuals, can be subject to changes without prior notice.

  • Page 3: Table Of Contents

    GSM Interface Module for the VX2200 & VX2300 Digital Systems Contents Introduction .......................................4 System Components..................................7 Technical Information ..................................10 Wiring Diagrams ..................................... 12 Auxiliary Inputs & Relay Outputs ..............................18 USB & RS485 Connection to a PC ..............................22 Connection to a Reader, Keypad or Relay ............................. 23 General Directions for Installation ..............................

  • Page 4: Introduction

    SYSTEM INTRODUCTION The Art.2870 GSM interface is designed to work on the same technology as mobile phones, specifically a 4G network, however it is compatible with both 2G and 3G networks. As the 4G GSM is a global module it can be used around the world. It is also designed to interface with both the VX2200 and VX2300 digital systems.

  • Page 5: Precautionary Advice

    We would recommend using a GSM signal strength meter to survey the intended antenna location. Contact Videx for more information on where to purchase a tester.
  • Page 6 IMPORTANT: ALL NETWORK PROVIDER AND SERVICES CONFIGURATION CODES MENTIONED IN THIS MANUAL ARE SPECIFIC FOR THE UK ONLY. FOR OVERSEAS CUSTOMERS PLEASE CONTACT THE NETWORK PROVIDER OF YOUR COUNTRY FOR THE CORRESPONDING CODES, HOWEVER VIDEX OFFERS NO GUARANTEE THAT ANY ADDITIONAL CODES WILL WORK.

  • Page 7: System Components

    GSM antenna. Like other devices for the respective VX2200 or VX2300 digital systems the Art.2870 GSM interface connects to the 2 wire databus (L / - for the VX2200 and BUS/BUS for the VX2300). As previously mentioned in the introduction programming of the GSM interface can be carried out by one of the following methods: i) sending text (SMS) messages, ii) by using the GSMSK PC software (ver 4.2.0.0 or later),...
  • Page 8 GSM antenna with an SMA male connector should be used. Also available to use with the 4G GSM series modules is the Art.434 block antenna, Fig.1 inset. Art.434 antenna Use the right angled SMA female antenna connection located on the side of the Art.2870 GSM module (above terminal 0V) Art.434 block antenna 107.5 49.5 24.7...

  • Page 9: Antenna Parts

    38 (H) x 117 (L) x 49.5 (W) 12VDC 2A POWER SUPPLY (HDR-15-12) The Art.2870 GSM interface is designed to work with power supplies in the range of 12Vdc and should be capable of supplying a constant current of no less than 1A.

  • Page 10: Technical Information

    * refer to firmware revision table on page 65 for current firmware. DIGITAL SYSTEM OPERATING MODE (SW1) The Art.2870 GSM interface can be setup to operate on either the VX2200 digital system or the VX2300 digital system by setting the 3 way dip-switch SW1, (Fig.3, ).

  • Page 11: Usb Connection

    USB CONNECTION The micro-USB connection allows the Art.2870 GSM module to be connected to a PC for ease of programming (refer to USB & RS485 connection to a PC notes further on in this manual for more details). Further information on programming using the GSMSK PC software can be found in the following manual: GSMSK_66251720-EN_V2-3 (or later version).

  • Page 12: Wiring Diagrams

    The wiring configuration of the panel’s buttons can be found in the relevant installation instructions that are supplied with the speaker module. The same wiring diagram can also be used for other series functional panels (i.e. 8000 series and VR4K series). Art.434 Art.3171 Art.2870 GSM Antenna Audiophone Registered Interface Module SIM tted.
  • Page 13 L/- databus and power connections from a local 12Vdc power supply. The Art.4284 panel ID is set to ID.1 and the auxiliary A1M mode on the Art.2870 would be set to mode 006. When the lock release signal is received by the GSM interface from the telephone number being called from the interface or from when the lock release button on the Art.6478 hands-free videophone...
  • Page 14 The programming and configuration of the panel’s apartment ID’s can be found in the relevant installation instructions that are supplied with the digital panel. L / - DATABUS Art.434 Art.3171 TO NEXT DEVICE Art.2870 GSM Antenna Audiophone Registered Interface Module SIM tted.
  • Page 15 Art.4045 button module via an Art.CFL17 ribbon cable. The wiring configuration of the panel’s buttons can be found in the relevant installation instructions that are supplied with the speaker module. Art.434 Art.3183 Art.2870 GSM Antenna Audiophone Registered Interface Module SIM tted.
  • Page 16 The following wiring diagram, Fig.12, shows the wiring connections for a 4000 series audio/video intercom panel, in this example an Art.4384 functional panel. The configuration of the panel’s device ID, relay time etc. can be found in the relevant installation instructions that are supplied with the audio/video intercom panel. Art.434 Art.2870 GSM Block Antenna Registered Interface Module SIM tted.
  • Page 17 NOTES: V1 V2 V3 i. On the Art.VR4212RV programmed apartments from 1 to 50 will call Art.2321/P PSU the user telephone numbers programmed into the Art.2870 GSM interface for user phone ID’s from ID.1 to ID.50 respectively. MAINS INPUT ii. The programmed apartments from 1 to 50 will also call the Art.6788 hands-free videophones that have been setup for phones ID’s from...

  • Page 18: Auxiliary Inputs & Relay Outputs

    Auxiliary Inputs & Relay Outputs The Art.2870 interface’s auxiliary modes A1M and A2M (for both VX2200 and VX2300 operating modes) can be programmed to 7 different modes (000 - 006), please refer to programming notes further on in this manual on how to set up the auxiliary output modes.
  • Page 19 (also refer to programming notes for auxiliary mode setup). The auxiliary mode setup can also be applied for A2M and will activate relay 2 for the duration of the call and deactivate the relay when the call ends. Art.2870 GSM Registered SIM tted. Interface Module VX2200 or VX2300 mode.
  • Page 20 The example shown in Fig.18 shows the connections for relay 1 and the databus connections when the A1M mode is set to 004. When the Art.2870 interface receives an apartment alarm signal on the databus (VX2200 or VX2300 databus, depending on which system operating mode the GSM interface is set to) relay 1 will activate for the programmed relay 1 time R1T (also refer to programming notes for auxiliary mode set up and setting relay 1 and 2 times).
  • Page 21 ID (door ID) has been set to ID.1 the panel’s onboard relay will trigger as expected, but also relay 1 on the Art.2870 GSM interface will activate for the programmed relay 1 time R1T when the lock release signal has been triggered (also refer to programming notes for auxiliary mode setup and setting relay 1 and 2 times).

  • Page 22: Usb & Rs485 Connection To A Pc

    * For end of line termination a 120 Ohm resistor must be fitted across the RS485 terminals A and B, as shown in Fig.18, but only if the Art.2870 GSM interface is the last device in line and over a great distance (500m max.). Over shorter distances, less than 100m or so, the 120Ω...

  • Page 23: Connection To A Reader, Keypad Or Relay

    Art.481 RS485 to USB converter, but also allows the 4G GSM interface to be networked with both Art.4903 keypads and Art.4850R proximity readers (up to a maximum of 8 devices), see Fig.23 (in the example the Art.2870 has been setup in VX2200 operating mode).
  • Page 24 SECURED BY DESIGN CONFIGURATION If the remote relay is setup with the same device ID as the Art.2870 GSM interface, i.e. ID.1 or setup with the same device ID as an Art.4903 keypad or an Art.4850R proximity reader, it will then mirror their respective outputs (in the case of the GSM interface it will mirror the three relay outputs (R1, R2 and R3 respectively i.e.

  • Page 25: General Directions For Installation

    CABLE SIZE GUIDE VX2200 CABLE REQUIREMENTS For VX2200 system devices refer to the following tables. Refer to the table below for the power supply output connections to the Art.2870 GSM interface and the lock release connections. Distance 100m Cross Sectional Area (CSA) 0.5mm...
  • Page 26 500m max. for the best possible performance. It is also important that the end of line RS485 bus termination of the respective device is in the ON or CLOSED position, in the case of the Art.2870 GSM interface or Art.2813 relay a 120 Ohm resistor should be fitted across the A and B bus terminal connections as described and shown in Fig.25, page 24).

  • Page 27: Mains Connection

    MOUNTING THE ART.2870 GSM INTERFACE The Art.2870 GSM interface can also be mounted following the same instructions for mounting a DIN type power supply (described above following Fig.29, Fig.30 and Fig.31) and then making the necessary terminal connections shown in the wiring diagrams on pages 12 -17 (depending on the system setup and configuration).

  • Page 28: Fitting The Sim & Connecting Power

    Fig. 36 POWER UP INITIALISATION SEQUENCE FOR THE ART.2870 GSM INTERFACE The Art.2870 GSM interface requires approximately 20 seconds to initialise properly. We recommend NOT sending SMS messages or pressing buttons on the intercom panel during this time. 1. First set the GSM interface to the required system operating mode: VX2200 mode or VX2300 mode, following the SW1 dip-switch settings described on page 10 and following Fig.4, Fig.5, Fig.6 and Fig.7 as is necessary.

  • Page 29: Reset Procedure

    GSM Interface Module for the VX2200 & VX2300 Digital Systems Reset Procedure RESETTING THE ART.2870 GSM INTERFACE MODULE TO FACTORY DEFAULTS There are two reset options for the GSM interface. The first will reset the master code only (any programming will be retained in the GSM interface module) and the second will reset everything and clear all stored telephone numbers, access codes, proximity fobs/ cards and reset all settings back to factory default.

  • Page 30: Programming The Gsm Module

    GSMSK PC software (ver 4.2.0.0 or later), also refer to the latest programming manual GSMSK_66251720-EN_V2-3 (or later), iii) by using the GSM mobile apps: Videx SMS Wizard (for administrators) and the Videx SMS Wizard PRO (for installers and engineers), iv) or by using the GSM cloud management platform (via cloud.videxservices.uk).
  • Page 31 GSM Interface Module for the VX2200 & VX2300 Digital Systems Programming the GSM Module Enable isolation card support 1111ENInnn? nnn = 000 or 001 000 (disabled) 37 (VX2200 mode only) Delay before call time 1111DCTiiinnn iii = phone ID 1 - 180 000 (disabled) 38 for VX2200 mode iii = phone ID 1 - 100...
  • Page 32 GSM Interface Module for the VX2200 & VX2300 Digital Systems Programming the GSM Module Free access timebands including 1111FREn”HHMMHHMM”days:m:o? n = 0 - 9 44 - 45 output setup (RLY1 or RLY2) with HHMMHHMM latch or momentary trigger days = Mo, Tu, We, Th, Fr, Sa, Su, AD, WD, WE and Ho m = L or M...
  • Page 33 Telephone numbers are programmed using phone ID’s instead of call buttons. For VX2200 mode phone ID’s from ID.1 to ID.180 and for VX2300 mode phone ID’s from ID.1 to ID.100 can be programmed (in the same way that Videx audiophones and videophones are programmed in the respective digital system).
  • Page 34 MEM (DIVERT 2) 001 = 07771234567 VIDEX 4G STORING THE PRIMARY AND DIVERT NUMBERS IN A SINGLE TEXT MESSAGE (USING STN) It is also possible to program a primary telephone number and three divert numbers for a particular phone ID in a single text message instead of using the individual programming codes STD (1st divert), STE (2nd divert) and STF (3rd divert).
  • Page 35 MEM OPEN 006 = 01912241559 MEM OPEN 007 = 07897123456 VIDEX 4G Remember to include “ and , where appropriate. In the example above if locations 001 and 002, for relay 1, already had numbers programmed then the dial to open numbers (DTO) n1, n2, n3, n4 and n5 would be stored in the GSM module starting from location 003 up to 007.
  • Page 36 MEM OPEN 010 = 01912241558 MEM OPEN 011 = 07771234567 free location VIDEX 4G free location In the example above although the DTO locations 004 and 005 are available the programming command sent to the GSM module is to store three DTO numbers. As the quantity of DTO numbers to be stored is greater than the number of memory locations available from location 004 the GSM module will look for the next set of free locations that is able to accommodate the three DTO numbers.
  • Page 37 MEM OPEN 005 = 01912241558,A2 MEM OPEN 006 = 07771234567,A1 VIDEX 4G In the example the DTO numbers are stored from memory location 004 onwards as this is the next available location and the access level for each DTO number is shown after the telephone number being stored.
  • Page 38 ID.1 - ID.180 for VX2200 and ID.1 - ID.100 for VX2300 modes. This feature is particularly useful if an apartment that has Videx audio or videophones is called from the intercom panel and a delay is required (to allow the user to answer the intercom call on the audio or videophone first before calling the programmed telephone number).
  • Page 39 GSM Interface Module for the VX2200 & VX2300 Digital Systems Programming the GSM Module The respective relay 1 or 2 is triggered for duration of the call when a call is made: nnn = 002 Relay 1 or 2 will trigger for the duration of the call when a call is made from the intercom panel. Refer to Fig.16 on page 19. The respective relay 1 or 2 is triggered for the respective relay time when a call is made: nnn = 003 Relay 1 or 2 will trigger for the programmed relay time R1T or R2T when a call is made from the intercom panel.
  • Page 40 IMPORTANT NOTE: Videx are only aware of the balance check dial string codes for the UK based network providers mentioned above and are correct at time of print. Check dial string codes for other networks are currently unavailable at this time. Please also note that this programming function is only applicable for pay as you go SIM cards.
  • Page 41 GSM Interface Module for the VX2200 & VX2300 Digital Systems Programming the GSM Module In addition to this feature the GSM module also has the facility to monitor the available credit and then text the user to inform them when the credit has fallen below £5.00, €5.00 or $5.00. It will then remind the user with another text after every 5 calls until the credit has either increased or if it runs out.
  • Page 42 In the event that a user also has a Videx audiophone and/or videophone addressed as the same phone ID that the user’s telephone number is programmed to then the call from the panel will still call these devices but not the user’s...
  • Page 43 The GSM interface will reply with the following text: ATB7 = 08301400,Su,Sa,Ho VIDEX 4G In this example the confirmation text received from the GSM interface will show the individual days of the weekend (Saturday and Sunday) after the timeband period of 08:30 - 14:00 that any proximity fobs/cards, access codes and DTO numbers (for relay 1) will be active for access control timeband 7.
  • Page 44 Including a ? at the end of the command the GSM interface will reply with the following text: AL8 = “1010101010”,”11001100” VIDEX 4G Remember that each timeband would be programmed using the store timeband command ATB (see previous pages). FREE ACCESS TIMEBANDS (0 - 9) INC. OUTPUT SETUP (R1 OR R2) WITH LATCH OR MOMENTARY TRIGGER (FRE) The GSM interface has up to 10 programmable free access timebands (0 - 9) that can be setup to operate any of the onboard relays (R1 or R2).
  • Page 45 The GSM module will reply with the following text: FA7 =07451045,Su,Sa,L,R2 VIDEX 4G In this example the reply from the GSM module confirms the relay has been setup to latch for the weekend only (Saturday and Sunday) for free access timeband number 7 between 7:45am until 10:45am.
  • Page 46 GSM Interface Module for the VX2200 & VX2300 Digital Systems Programming the GSM Module SEND DTMF TONE AFTER CALL ANSWERED FOR PHONE ID.1 CALL BUTTON (DTP, DTD AND DTT) It is possible to setup the GSM interface to send a DTMF tone after a call is answered. This option is only available for both the primary number of phone ID.1 call button and the divert 1 number for phone ID.1.
  • Page 47 When a call from the intercom panel is received on the databus to call phones in the ID range ID.1 to ID.10 the GSM interface will ignore these calls and the call from the panel will call through to the respective Videx audio or videophones as normal. A call from the intercom panel that is received on the databus starting from ID.11 and the GSM interface will dial the programmed number(s) that...
  • Page 48 1111IME? to obtain the GSM’s IMEI number so that when registering the actual SIM that will be used with the Art.2870 GSM with the chosen network you will have the appropriate IMEI number to hand.
  • Page 49 GSM to the list of GSM modules. Each GSM module on the list can have their events monitored remotely online or via either of the two GSM mobile apps - the Videx SMS Wizard (for users) and the Videx SMS Wizard PRO (for installers and engineers).
  • Page 50 Also in order for the remote ‘over the air’ feature to work port forwarding needs to be setup on the router where the PC connects to so that the GSM interface can forward and receive packets from it, to do this follow the setup and configuration instructions on Videx application note AN0046_RemotelyProgramming4GIntercomsViaPCSoftware.
  • Page 51 The ? is included in the example for a confirmation back from the GSM. The GSM interface will reply with the following text: TZ+004 VIDEX 4G UTC TIME ZONE FOR COUNTRIES BEHIND UTC (TZ-) If the GSM interface is being installed in a Time Zone behind Time Zone (UTC+0) then the command 1111TZ-nnn can be used to set the correct time behind.
  • Page 52 • 955/T or 955/C = Videx fobs or cards. These fobs and cards may have no site code (sc), but will have a 5 digit user code (uc), so the PBY function must be set to 02 (the default setting, checking for 2 bytes).
  • Page 53 Including a ? at the end of the programming command the GSM interface will reply with the following text: FOB 1256 = 0003533578 VIDEX 4G Expanding on the FOB programming command it is also possible to store a fob or card into the next available memory location. This is particularly useful when programming additional fobs or cards into a GSM interface with existing fobs and cards already programmed into it, but the memory locations of where they are stored is unknown.
  • Page 54 GSM interface will reply with the following text: FOB 0004 = 0000021092,A5 VIDEX 4G Example 2: Programming a PBX1E or PBX2 with a 3 digit site code (sc) of 241 and a 5 digit user code (uc) of 15432, storing it into...
  • Page 55 Including a ? at the end of the text the GSM interface will reply with the following text: DELETED VIDEX 4G Example 2: Delete a fob/card with a fob/card ID (cid) of 0003496990, the following text can be sent to the GSM interface: 1111DEF”0003496990”?
  • Page 56 Including a ? at the end of the programming command the GSM interface will reply with the following text: PIN 008 = 654321,1,A4 VIDEX 4G In this example the 6 digit access code will be stored in memory location 008 and will automatically be setup to trigger relay 1 and the code assigned to access level 4.
  • Page 57 The GSM interfac will reply with the following text: TMP PIN TMP=234567,12 VIDEX 4G In this example the reply from the GSM interface will simply confirm that the temporary code has been stored and which relays the code will activate.
  • Page 58 GSM Interface Module for the VX2200 & VX2300 Digital Systems Programming the GSM Module DELETE ALL TEMPORARY ACCESS CODES (DEP) This feature allows the user to delete all temporary access codes from the GSM interface. The following text message can be used. 1111DEP? Delete all temporary codes, also send a confirmation text back to the sender.

  • Page 59: The Gsm Mobile Apps

    GSM intercom. Depending on the model of the GSM (GSM PRO, 4G GSM, Digital GSM, GSM Lite, GSMVRK, 2270 GSM interface and 2870 GSM interface) text messages can be generated to program features such as access codes, proximity access fobs/cards, dial to open (DTO) telephone numbers, assign pre-existing access levels, free access periods and call button/apartment telephone numbers.

  • Page 60: System Operation

    GSM Interface Module for the VX2200 & VX2300 Digital Systems System Operation MAKING A CALL AND ANSWERING A CALL When the system is in standby both the red LED (LED1) and the green LED (LED2) on the GSM interface module will be switched OFF, as shown in Fig.49. To make a call simply press the call button required on the intercom panel.

  • Page 61: User Commands

    GSM Interface Module for the VX2200 & VX2300 Digital Systems User Commands USER COMMAND TABLES The following user command table shows the user commands that can be carried out during a call. Successful commands are signalled by two beeps from the telephone, errors are signalled by four beeps. IMPORTANT NOTE: When the EDZ function has been enabled the user must first press the 0 button on their phone to answer the call before pressing any of the following user commands (also refer to programming the GSM module notes for more information).
  • Page 62 GSM Interface Module for the VX2200 & VX2300 Digital Systems User Commands Activate remote relay output 1111RLNnna? (where nn = unit ID from 00 - 63 and where a = 1 (trigger relay), 2 (trigger A1 output) or 3 (trigger A3 output). 3 - The balance can only be checked if the correct balance check string has been stored (see balance check SDL notes earlier in this manual).

  • Page 63: Additional User Information

    Inserted a pre-registered nano SIM card, connected an Art.434 antenna and 12Vdc power.  The Art.2870 GSM interface is setup in the correct operating mode, VX2200 or VX2300 (dependent on digital system).  Connected the Art.2870 GSM interface to the L/- databus for VX2200 systems or BUS/BUS databus for VX2300 systems.
  • Page 64 Single short beep, 8 second The reader is networked via RS485 bus with the Check one of the following: Art.2870 GSM interface, however a USB cable is pause, treble short beeps, 1. Check to see if a USB cable is still connected to...

  • Page 65: User Management

    MANAGING GSM EVENTS REMOTELY Users can also remotely monitor events in real-time from the GSM interface using Videx’s web browser based events application. These events can then be viewed on any device such as a tablet, smartphone, laptop and PC.

  • Page 66: Troubleshooting

    GSM Interface Module for the VX2200 & VX2300 Digital Systems Troubleshooting SYSTEM CHECKS AND TESTING The following table can be used to help diagnose any potential issues that may be occur during installation and the system checks that can be carried out to help resolve them. SYMPTOM TEST Interference on the speech (this...
  • Page 67 UNICODE and is set to either GSM alphabet or Automatic. This can ususally be done via the pressed on the phone etc. settings icon on the smartphone. If you are unsure of how to do this Videx recommend consulting with the user’s manual that came with the smartphone or consulting directly with the manufacturer of the smartphone.
  • Page 68 If any of the suggestions in the table does not resolve the problem then please contact Videx technical on tel: (+44) 0191 224 3174 for further assistance. For overseas customers contact Videx customer support on tel: (+39) 0734 631 699 for further assistance.

  • Page 69: General Information

    Additional port forwarding, server setup and configuration information can be found in Videx application note: • AN0046_RemotelyProgramming4GIntercomsViaPCSoftware. Additional programming setup and guidance on the Videx SMS Wizard PRO and Videx SMS Wizard app can be found in the following Videx application notes: •...

  • Page 70: Notes

    GSM Interface Module for the VX2200 & VX2300 Digital Systems Notes - 70 - VX2200 / VX2300 GSM Interface - Technical Manual 66252130-4G-EN - V1.0 - Rev.0.1 - 17/07/24...
  • Page 71 GSM Interface Module for the VX2200 & VX2300 Digital Systems DISPOSAL In accordance with the Legislative Decree no. 49 of 14 March 2014 “Implementation of the Directive 2012/19/EU on waste electrical and electronic equipment (WEEE)”. The crossed-out bin symbol on the equipment or on the packaging indicates that when the product reaches the end of its lifetime, it must be collected separately from mixed municipal waste.
  • Page 72 APOIO AO CLIENTE ‫خدمة العمالء‬ Portugal office: Singapore office: VX IBÉRIA, UNIPESSOAL LDA VIDEX ASIA PACIFIC PTE LTD Rua Tenente Mário Grilo, 26 D, E, F 31 Woodlands Close 4200-397 Porto #06-37 Woodlands Horizon Phone: (+351) 221 124 531 Singapore 737855 www.videx.it...

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