LaCie Rikiki User Manual
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User Manual
LaCie rikiki
User Manual
Table of Contents
1. Introduction................................................................................................................. 4
1.1. Box Content ................................................................................................................................. 5
1.2. Minimum System Requirements ...................................................................................................... 6
1.3. View of the Drive........................................................................................................................... 6
1.3.1. Side View . ........................................................................................................................ 6
2. Getting Connected ...................................................................................................... 7
2.1. Connecting the USB Cable ............................................................................................................ 7
2.2. Launching the LaCie Setup Assistant ............................................................................................... 8
2.3. Disconnecting Your Hard Drive ...................................................................................................... 9
2.3.1. Windows Users . ................................................................................................................ 9
2.3.2. Mac Users ....................................................................................................................... 9
3. Optional Formatting & Partitioning ........................................................................... 10
3.1. Windows Users ........................................................................................................................... 11
3.2. Mac Users . ................................................................................................................................. 13
4. Interface and Data Transfer Information ................................................................... 14
4.1. Cables and Connectors . .............................................................................................................. 14
4.1.1. USB 2.0 Cables and Connectors ..................................................................................... 14
4.2. Data Transfers ............................................................................................................................ 15
4.3. Installing New Firmware .............................................................................................................. 15
5. Troubleshooting ........................................................................................................ 16
5.1. Manual Updates ......................................................................................................................... 16
5.2. Mac Troubleshooting .................................................................................................................. 17
5.3. Windows Troubleshooting ........................................................................................................... 18
6. Contacting Customer Support ................................................................................... 20
6.1. LaCie Technical Support Contacts ................................................................................................ 21
7. Warranty Information ............................................................................................... 22
Table of Contents
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Summary of Contents for LaCie Rikiki
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Page 1: Table Of Contents
LaCie rikiki Table of Contents User Manual page 1 Table of Contents 1. Introduction......................... 4 1.1. Box Content ..........................5 1.2. Minimum System Requirements ...................... 6 1.3. View of the Drive........................... 6 1.3.1. Side View ......................... 6 2. Getting Connected ...................... 7 2.1. Connecting the USB Cable ......................7 2.2. Launching the LaCie Setup Assistant ....................8 2.3. Disconnecting Your Hard Drive ...................... - Page 2 Manufacturer’s Declaration tronic, mechanical, photocopying, recording for CE Certification or otherwise, without the prior written consent We, LaCie, solemnly declare that this prod- of LaCie. This device complies with Part 15 of the FCC uct conforms to the following European Rules. Operation is subject to the following Trademarks...
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Page 3: Health And Safety Precautions
✦ Always unplug the LaCie rikiki if there is a risk of lightning or if it will be unused for an extended period of time. Other- wise, there is an increased risk of elec- trical shock, short-circuiting or fire. ✦ Do not use the LaCie rikiki near other electrical appliances such as televisions or radios. Doing so may cause interfer- ence which will adversely affect the op- eration of the other products. ✦ Do not place the LaCie rikiki near... -
Page 4: Introduction
LaCie rikiki Introduction User Manual page 4 1. Introduction Building on over a decade of design excellence, LaCie has created a new line of drives that are timeless and crafted to blend sharp design with high-technology. These latest drives are performance-based so- lutions that will power you through your specific applications. Perfect for storage on the go, the LaCie rikiki is small in size but large in capacity. Carry it with you when moving important data or use the rikiki at home knowing it requires very little room on your desk. Secure and stable, the LaCie rikiki is an ideal way to add space to your computer; you can divide the drive into specific spaces (parti- tions) for different parts of your data, or leave it alone and simply use it as one big volume. Quick Links Click a topic: ✦ Getting Connected ✦ Optional Formatting & Partitioning ✦ Troubleshooting... -
Page 5: Box Content
LaCie rikiki Introduction User Manual page 5 1.1. Box Content LaCie rikiki Hi-Speed USB 2.0 cable NOTE: Storage utilities and user manual come pre-loaded on the drive. IMPORTANT INFO: Please save your packaging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging. -
Page 6: Minimum System Requirements
LaCie rikiki Introduction User Manual page 6 1.2. Minimum System Requirements Your system must meet certain requirements in order for your LaCie product to function properly. For a list of these requirements, please refer to the product packaging or consult the datasheet (at www. lacie.com/support/). 1.3. View of the Drive 1.3.1. Side View Mini-USB 2.0 port Fig. 01... -
Page 7: Getting Connected
2. Getting Connected Follow these steps to quickly get your LaCie hard drive connected to your computer. Step 1 2.1. Connecting the USB Cable Step 2 2.2. Launching the LaCie Setup Assistant 2.1. Connecting the USB Cable 1. Attach one end of the USB cable to an available USB 2.0 port on your computer (Fig. 02). Fig. 02 2. Connect the other end of the USB cable to the mini-USB 2.0 port on the side of the LaCie rikiki. -
Page 8: Launching The Lacie Setup Assistant
The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website: www.lacie.com. TECHNICAL NOTE: The LaCie Setup Assistant does not prevent you from using your computer’s native disk utility program to for- mat or partition your LaCie drive. Simply follow the Setup Assis- tant through completion, then use your computer’s native disk utility (Disk Management for Windows or Disk Utility for Mac) to reformat your drive. See section 3. Optional Formatting & Partitioning for more information. -
Page 9: Disconnecting Your Hard Drive
LaCie rikiki Getting Connected User Manual page 9 2.3. Disconnecting Your Hard Drive External USB devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your hard drive. 2.3.1. Windows Users Fig. 03 - Windows Users From the System Tray (located in the lower right-hand side of your screen), click the Eject icon (a small green arrow over a hardware image) (Fig. 03). A message will appear, listing the devices the Eject icon controls (it should say, “Safely remove...”). Click on the drive you wish to... -
Page 10: Optional Formatting & Partitioning
Formatting & Partitioning User Manual page 10 3. Optional Formatting & Partitioning File System Formats The first time you use your LaCie hard drive, the LaCie Setup As- sistant formats your drive according to your needs. If your needs There are three different file system format categories: NTFS, FAT 32 change, you can reformat your LaCie hard drive to optimize it for (MS-DOS), and Mac OS Extended (HFS+). See the table, below, for use with Windows or Mac, or for cross-platform use. For example,... -
Page 11: Windows Users
LaCie rikiki Formatting & Partitioning User Manual page 11 3.1. Windows Users The process of formatting a drive on a computer running Windows XP, Windows Vista, or Windows 7 consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive. These steps will erase anything that is on the disk. CAUTION: Following these steps will erase everything from the your hard drive. If you have information that you want to protect or continue to use, back up this information before performing these steps. 1. Connect the drive to the computer via the interface port. 2. Right-click My Computer and select Manage. Fig. 05 3. From the “Computer Management” window, select Disk Man- agement (located below the Storage group). See Fig. 4. If the “Initialize and Convert Disk Wizard” window appears, click Cancel. - Page 12 LaCie rikiki Formatting & Partitioning User Manual page 12 8. Click Next. 9. Click Next. 10. Click Next. 11. Click Next. 12. On the Format Partition window, select Quick Format. Click Next (Fig. 07). Fig. 07 13. Click Finish to begin the formatting process. 14. Windows Disk Management will format and partition the disk according to your settings (Fig. 08), and your drive will appear in My Computer, ready to use.
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Page 13: Mac Users
CAUTION: Following these steps will erase everything from the your hard drive. If you have information that you want to protect or continue to use, back up this information before performing these steps. 1. Connect the drive to the computer and turn on the drive. 2. Select Utilities from the Go menu in the Finder menu bar. 3. In the Utilities folder, double-click Disk Utility. 4. The Disk Utility window will open. Select the volume labeled LaCie hard disk from the list of available hard disks on the left side of the window (Fig. 09). 5. Select the Partition tab. Fig. 09 6. From the Volume Scheme: menu, choose the number of parti- tions you want to divide the drive into (Mac OS X gives you the option of dividing the drive into at most 16 partitions). You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme: area. -
Page 14: Interface And Data Transfer Information
LaCie rikiki Interfaces User Manual page 14 4. Interface and Data Transfer Information 4.1. Cables and Connectors 4.1.1. USB 2.0 Cables and Connectors USB is a serial input/output technology for connecting peripheral Fig. 10 – Mini USB Cable Ends devices to a computer or to each other. Hi-Speed USB 2.0 is the... -
Page 15: Data Transfers
LaCie rikiki Interfaces User Manual page 15 4.2. Data Transfers A data transfer is the flow of data that accomplishes a task, usu- ally related to moving data from storage to computer RAM or be- TECHNICAL INFORMATION: Controller – A controller is a com- tween storage devices. During data transfers, it’s best to wait before ponent or an electronic card (referred to in this case as a “controller launching other applications on the same USB 2.0 port. Anomalies card”) that enables a computer to communicate with or manage cer- may arise with computers that have USB 2.0 controllers that do not tain peripherals. An external controller is an expansion card which conform to OHCI (Open Host Controller Interface) standards. In fills one of the free slots (i.e. PCI or PCMCIA) inside your PC and... -
Page 16: Troubleshooting
If your LaCie hard drive is not working correctly, please refer to the following checklist to determine the source of the problem. If you have gone through all of the points on the checklist and your drive still does not work properly, please check the FAQs that are regu- larly published on our website – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the downloads page, where the most recent software updates will be available. If you need further assistance, please contact your LaCie reseller or LaCie Customer Support (see section 6. Contacting Customer Sup- port for details). 5.1. Manual Updates LaCie strives to give you the most up-to-date, comprehensive user manuals available on the market. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device. If your user manual does not reflect the configuration of the product you purchased, please check our website for the most current ver- sion of the user manual. -
Page 17: Mac Troubleshooting
The drive is not recog- Does an icon for the drive appear There should be an icon for the LaCie drive on the desktop. If the nized by the computer. on the desktop? drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem. Does your computer’s configura- Check page 1.2. Minimum System Requirements for more information. tion meet the minimum system re- quirements for use with this drive? Did you follow the correct installa- Review the installation steps in sections 2.1. Connecting the USB tion steps for the specific interface Cable and 2.2. Launching the LaCie Setup Assistant. and operating system? Are both ends of the USB cable Check both ends of the USB cable to make sure they are fully seated securely attached? in their respective ports. Try disconnecting the cable, waiting 10 sec- onds, and then reconnecting. If the drive is still not recognized, restart your computer and try again. Are your computer’s USB buses Open Apple System Profiler, expand the Hardware list and click on USB. If your device is not listed, recheck the cable and try the other working properly? troubleshooting tips listed here. Are both ends of the USB cable Check both ends of the USB cable to make sure they are fully seated securely attached? in their respective ports. Try disconnecting the cable, waiting 10... -
Page 18: Windows Troubleshooting
System Requirements. Is there an icon for the drive in My Go into My Computer and look for an icon and drive letter assigned Computer? to the LaCie drive. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem. Does your computer’s configura- See section 1.1. Box Content for more information. tion meet the minimum system re- quirements for use with this drive? Did you follow the correct installa- Review the installation steps in sections 2.1. Connecting the USB tion steps for the specific interface Cable and 2.2. Launching the LaCie Setup Assistant. and operating system? Are both ends of the USB cable Check both ends of the USB cable to make sure they are fully seated securely attached? in their respective ports. Try disconnecting the cable, waiting ten seconds, and then reconnecting it. If the drive is still not recognized, restart your computer and try again. Is there a conflict with other device Contact LaCie Technical Support for help. drivers or extensions? The drive is working Are there other USB devices con- Disconnect any other USB devices and see if the drive’s performance slowly. - Page 19 LaCie rikiki Troubleshooting User Manual page 19 Problem Question Solution The drive is not running Is the drive connected to a USB 1.1 If your drive is connected to a USB 1.1 port or hub, this is normal. noticeably faster when port on your computer, or to a USB A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 connected via Hi-Speed 1.1 hub? performance levels when it is connected directly to a Hi-Speed USB USB 2.0. 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate at the slower USB 1.1 transfer rates. Is the drive connected to a Hi- Check to see that the Hi-Speed USB 2.0 drivers for both your host bus Speed USB 2.0 port on your adapter and device have been installed correctly. If in doubt, uninstall computer? the drivers and re-install them. Does your computer or operating See section 1.2. Minimum System Requirements. system support Hi-Speed USB 2.0?
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Page 20: Contacting Customer Support
LaCie rikiki Contacting Customer Support User Manual page 20 6. Contacting Customer Support Before You Contact Technical Support Read the manuals and review section 5. Troubleshooting. 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that the cable is correctly and securely attached. If you have asked yourself all of the pertinent questions in the trou- bleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us at www.lacie.com. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand:... -
Page 21: Lacie Technical Support Contacts
LaCie rikiki Contacting Customer Support User Manual page 21 6.1. LaCie Technical Support Contacts LaCie Asia LaCie Australia http://www.lacie.com/cn/contact/ http://www.lacie.com/au/contact/ LaCie Belgium LaCie Brazil http://www.lacie.com/us/contact/ http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Canada LaCie Denmark http://www.lacie.com/dk/contact/ http://www.lacie.com/ca/contact/ (English) http://www.lacie.com/cafr/contact/ (French) LaCie Finland LaCie France http://www.lacie.com/fi/contact/ http://www.lacie.com/fr/contact/ LaCie Germany LaCie Ireland http://www.lacie.com/de/contact/ http://www.lacie.com/ie/contact/ LaCie Italy Japan – Elecom CO., LTD. http://www.lacie.com/it/contact/ http://www.lacie.jp/... -
Page 22: Warranty Information
LaCie rikiki Warranty Information User Manual page 22 7. Warranty Information LaCie warrants your drive against any defect in material and work- manship, under normal use, for the period designated on your war- ranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective drive. This warranty is void if: The drive was operated/stored in abnormal use or mainte- ✦ nance conditions; The drive is repaired, modified or altered, unless such repair, ✦...
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