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LaCie Rugged Hard Disk
Table of Contents
1. Introduction................................................................................................................. 4
1.1. Box Content ................................................................................................................................. 5
1.2. Minimum System Requirements ...................................................................................................... 6
1.3. Views of the Rugged Hard Disk ...................................................................................................... 7
1.4. Cables and Connectors . ................................................................................................................ 8
1.4.1. USB Cables and Connectors ............................................................................................. 8
1.4.2. Power eSATA Cables and Connectors ................................................................................ 8
2. Getting Connected ...................................................................................................... 9
2.1. STEP 1: Connecting the Interface Cable . ...................................................................................... 10
2.2. STEP 2: Launching LaCie Setup Assistant ..................................................................................... 11
2.3. Disconnecting Your LaCie Hard Disk ............................................................................................ 12
2.4. Switching Interfaces . .................................................................................................................... 12
3. Optional Formatting and Partitioning ........................................................................ 13
3.1. Finding the File System Format . .................................................................................................... 14
3.2. Formatting for Windows Users ..................................................................................................... 15
3.2.1. Formatting from FAT32 (MS-DOS) to NTFS ...................................................................... 15
3.2.2. Formatting from HFS+ (Apple File System) to NTFS . .......................................................... 17
3.3. Formatting for Mac Users ............................................................................................................ 19
4. Troubleshooting ........................................................................................................ 20
4.1. Mac Troubleshooting .................................................................................................................. 21
4.2. Windows Troubleshooting ........................................................................................................... 23
5. Contacting Customer Support ................................................................................... 25
5.1. LaCie Technical Support Contacts ................................................................................................ 26
6. Warranty Information ............................................................................................... 27
• D
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esign by
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Page 1: Table Of Contents
LaCie Rugged Hard Disk Table of Contents • D esign by oulton User Manual page 1 Table of Contents 1. Introduction......................... 4 1.1. Box Content ..........................5 1.2. Minimum System Requirements ...................... 6 1.3. Views of the Rugged Hard Disk ...................... 7 1.4. Cables and Connectors ......................... 8 1.4.1. USB Cables and Connectors ..................... 8 1.4.2. Power eSATA Cables and Connectors ................8 2. -
Page 2: User Manual
CAUTION: A shielded-type power cord Canada Compliance Statement radio/TV technician for help. is required in order to meet FCC emission This Class A digital apparatus meets all limits and also to prevent interference to the Modifications to this product not authorized requirements of the Canadian Interference- nearby radio and television reception. It is by LaCie could void the FCC & Industry Causing Equipment Regulations. essential that only the supplied power cord Canada regulations and negate your au- be used. thority to operate the product. 100409 v1.1... -
Page 3: General Use Precautions
✦ Do not open a disk drive or attempt with the device. to disassemble or modify it. Never in- sert any metallic object into the drive ✦ Do not place objects on top of the to avoid any risk of electrical shock, LaCie Rugged Hard disk or use ex- fire, short-circuiting or dangerous cessive force on it. emissions. The disk drive shipped ✦ Never use excessive force on your La- with your LaCie Rugged Hard disk Cie Rugged Hard disk. If you detect... -
Page 4: Introduction
The Rugged is ideally suited for a wide range of high-end, high- traffic environments, including: ✦ Digital content creation ✦ Professional data exchange ✦ Video on the go The LaCie Rugged sports a tough metal and rubber case, which, along with its shock-resistant design, allows you to take it almost anywhere. Quick Links Click a topic: ✦... -
Page 5: Box Content
LaCie Rugged Hard Disk Introduction • D esign by oulton User Manual page 5 1.1. Box Content Your box contains the LaCie hard disk and the items listed below: LaCie Rugged All-Terrain Hard Disk USB cable USB-eSATA combo cable USB power cable Quick Install Guide NOTE: The User Manual and software utilities are pre-loaded on the drive. IMPORTANT INFO: Please save your packaging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging. Rugged eSATA D E S I G N B Y N E I L P O U LTO N... -
Page 6: Minimum System Requirements
LaCie Rugged Hard Disk Introduction • D esign by oulton User Manual page 6 1.2. Minimum System Requirements Your system must meet certain requirements in order for your LaCie product to function properly. For a list of these requirements, please refer to the product packaging or consult the datasheet (at www. lacie.com/support/). -
Page 7: Views Of The Rugged Hard Disk
LaCie Rugged Hard Disk Introduction • D esign by oulton User Manual page 7 1.3. Views of the Rugged Hard Disk Rear View eSATA port USB port USB power cable port Exploded View Your LaCie Rugged All-Terrain Hard Disk is equipped with an ex- ternal rubber bumper which encases the aluminum body to protect against drops (36 in./91.4 cm or less) and other impacts (Fig. Fig. 01 02). Inside the casing, internal anti-shock bumpers provide and extra measure of protection. -
Page 8: Cables And Connectors
2.0 is the latest implementation of this standard, and it provides the necessary Fig. 03 bandwidth and data transfer rates to support high speed devices such as hard disks, CD/DVD drives and digital cameras. USB Cable Your LaCie hard disk is shipped with a Hi-Speed USB 2.0 cable to ensure maximum data transfer performance when connected to a Hi-Speed USB 2.0 port (Fig. 03). The cable will also work when connected to a USB 1.1 port, but drive performance will be limited to USB 1.1 transfer rates. -
Page 9: Getting Connected
2.2. STEP 2: Launching LaCie Setup Assistant IMPORTANT INFO: Do not connect more than one interface cable at a time. To switch interfaces, follow the steps in section 2.4. Switching Interfaces. IMPORTANT INFO: Please follow the setup steps in the order they are given to ensure that the LaCie Rugged’s volume mounts correctly on your computer. -
Page 10: Step 1: Connecting The Interface Cable
LaCie Rugged Hard Disk Getting Connected • D esign by oulton User Manual page 10 2.1. STEP 1: Connecting the Interface Cable 1. Connect either the USB or eSATA interface cable. USB connection: If the USB bus on your computer does not provide the necessary power to operate your LaCie Rugged, disconnect the USB cable, connect the USB power cable to your computer and to the Rugged, and then reconnect the USB cable. -
Page 11: Step 2: Launching Lacie Setup Assistant
• D esign by oulton User Manual page 11 2.2. STEP 2: Launching LaCie Setup Assistant Before using your drive, LaCie Setup Assistant software must be launched to format it. It will: ✦ Optimize your drive according to your needs ✦ Copy the manual and utilities onto your LaCie hard disk IMPORTANT INFO: LaCie recommends that you copy the user manual and utilities onto your computer’s internal hard disk or other medium when setup is complete. -
Page 12: Disconnecting Your Lacie Hard Disk
Fig. 10 - Mac Users Mac Users Drag the hard drive icon to the trash (Fig. 10). (The icon pictured below is a generic USB device icon. Your drive may be repre- sented by an icon that looks like the drive itself.) When the icon disappears from the desktop, the drive can be disconnected. 2.4. Switching Interfaces Always unmount or safely disconnect your LaCie hard disk before switching interfaces. See section 2.3. Disconnecting Your LaCie Hard Disk, for proper disconnection procedures. When the hard disk has been safely disconnected, reconnect it with the interface of your choice. -
Page 13: Optional Formatting And Partitioning
Mac (HFS+), but now you want to FAT 32 (MS-DOS), and Mac OS Extended (HFS+). Use the share your hard disk with Windows users, you can reformat it to information below to determine which format is best for you. FAT 32 (MS-DOS) for this purpose. You may need to format your LaCie hard disk if LaCie Setup As- sistant was interrupted or stopped. If the hard disk does not appear Use NTFS if… in My Computer (Windows) or on the desktop (Mac), it may not be formatted properly. -
Page 14: Finding The File System Format
User Manual page 14 3.1. Finding the File System Format You may need to know the current file system format of your LaCie hard disk if: ✦ You want to reformat your LaCie hard disk. The current file system format may determine the process you’ll use to refor- mat it. ✦ The LaCie hard disk does not appear to mount on your com- puter. In this case, the file system format may prevent your operating system from recognizing the LaCie hard disk (ex. -
Page 15: Formatting For Windows Users
HFS+ (Apple File System) to NTFS. 3.2.1. Formatting from FAT32 (MS-DOS) to NTFS Follow these steps if you used LaCie Setup Assistant to create an Fig. 11 exchange volume on your LaCie hard disk for data sharing between Windows and Mac computers or if you reformatted your LaCie hard disk as a FAT32 (MS-DOS) volume on a Mac. CAUTION: Following these steps will erase everything from the hard disk. If you have information that you want to protect or con-... - Page 16 LaCie Rugged Hard Disk Optional Formatting and Partitioning • D esign by oulton User Manual page 16 4. In the Format window: a. Enter a name for the disk as you’d like it to appear on your computer in the Volume label field. Select “Perform a quick format” (Fig. 13). c. Leave the other options at their default values and click OK. 5. Click OK in the format warning dialog. During the formatting process, the status of the disk changes to “Formatting” in the Computer Management window. When Formatting is complete,...
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Page 17: Formatting From Hfs+ (Apple File System) To Ntfs
LaCie Rugged Hard Disk Optional Formatting and Partitioning • D esign by oulton User Manual page 17 3.2.2. Formatting from HFS+ (Apple File System) to NTFS Follow the steps in this section if you used LaCie Setup Assistant to format your drive for use with a Mac or if you reformatted your LaCie hard disk as an HFS+ volume on a Mac. CAUTION: Following these steps will erase everything from the hard disk. If you have information that you want to protect or con- tinue to use, back up this information before performing these steps. - Page 18 LaCie Rugged Hard Disk Optional Formatting and Partitioning • D esign by oulton User Manual page 18 4. On the Welcome to the New Partition Wizard screen, click Next (Fig. 17). 5. Select Primary Partition and click Next. 6. If you would like to create more than one partition on the disk, enter the size of the first partition in the “Partition size in MB” field. Otherwise, leave the default values and click Next. 7. Choose a drive letter to assign to the drive. Click Next. 8. Select “Format this partition with the following settings” and En- ter a name for the volume as you’d like it to appear on your Fig. 17...
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Page 19: Formatting For Mac Users
LaCie Rugged Hard Disk Optional Formatting and Partitioning • D esign by oulton User Manual page 19 3.3. Formatting for Mac Users CAUTION: Following these steps will erase everything from the hard disk. If you have information that you want to protect or con- tinue to use, back up this information before performing these steps. 1. Select Utilities from the Go menu in Finder. 2. Open Disk Utility. 3. In the disk list on the left side of the Disk Utility window, find the disk corresponding to your LaCie hard disk. For each disk... -
Page 20: Troubleshooting
User Manual page 20 4. Troubleshooting If your LaCie hard disk is not working correctly, please re- fer to the following troubleshooting topics to determine the source of the problem. If you have gone through all of the top- ics and your drive still does not work properly, please check the FAQs that are regularly published on our website –... -
Page 21: Mac Troubleshooting
Does your computer’s con- See section 1.2. Minimum System Requirements for more information. figuration meet the minimum system requirements for use with this drive? Did you follow the correct Review the installation steps in section 2.1. STEP 1: Connecting the Inter- installation steps for the spe- face Cable and section 2.2. STEP 2: Launching LaCie Setup Assistant. cific interface and operating system. Are both ends of the FireWire, Check both ends of the FireWire, eSATA or USB cables and make sure that eSATA or USB cables firmly they are fully seated in their respective ports. Try disconnecting the cables, attached? waiting 10 seconds, and then reconnecting them. If the drive is still not recognized, restart your computer and try again. Is the drive receiving sufficient If the drive is connected to your computer via USB and does not appear to power? mount, the drive may not be receiving enough power from the USB bus on your computer. Try connecting the USB power sharing cable as described... - Page 22 LaCie Rugged Hard Disk Troubleshooting • D esign by oulton User Manual page 22 Problem Question Solution The drive is working Are there other USB, eSATA or Disconnect any other USB, eSATA or FireWire devices and see if the drive’s slowly. FireWire devices connected to performance increases. the same port or hub? The drive is not running Is the drive connected to a If your drive is connected to a USB port or hub, this is normal. A Hi-Speed noticeably faster when USB port on your computer, or USB 2.0 device can only operate at Hi-Speed USB 2.0 performance levels connected via Hi-Speed to a USB hub? when it is connected directly to a Hi-Speed USB 2.0 port or hub. Other- USB 2.0. wise, the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates. Is the drive connected to a Hi- Check to see that the Hi-Speed USB 2.0 drivers for both your host bus Speed USB 2.0 port on your adapter and device have been installed correctly. If in doubt, uninstall the computer? drivers and re-install them.
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Page 23: Windows Troubleshooting
Is the drive receiving sufficient If the drive is connected to your computer via USB and does not appear to power? mount, the drive may not be receiving enough power from the USB bus on your computer. Try connecting the USB power sharing cable as described in section 1.4.1. USB Cables and Connectors. Did you follow the correct Review the installation steps in sections 2.1. STEP 1: Connecting the Inter- installation steps for the spe- face Cable and 2.2. STEP 2: Launching LaCie Setup Assistant. cific interface and operating system? Are both ends of the FireWire, Check both ends of the FireWire, eSATA or USB cables and make sure that eSATA or USB cables firmly they are fully seated in their respective ports. Try disconnecting the cables, attached? waiting 10 seconds, and then reconnecting them. If the drive is still not recognized, restart your computer and try again. Have the USB, eSATA or Open Apple System Profiler and click on the Devices and Volumes tab. - Page 24 LaCie Rugged Hard Disk Troubleshooting • D esign by oulton User Manual page 24 Problem Question Solution The drive turns on and This is normal. Your drive has an autoswitching power feature, which means that if your drive is connected to off when you turn your your computer, turning the computer on will automatically turn the drive on. Likewise, turning the computer computer on and off (USB off will automatically turn the drive off. and FireWire connec- tions).
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Page 25: Contacting Customer Support
LaCie Rugged Hard Disk Contacting Customer Support • D esign by oulton User Manual page 25 5. Contacting Customer Support Before You Contact Technical Support Read the User Manual and review the Troubleshooting section. Try to isolate the problem. If possible, make the drive the only ex- ternal device on the CPU, and make sure that all of the cables are correctly and firmly attached. If you have asked yourself all of the pertinent questions in the trou- bleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us via the contacts on the following page. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand: Information Location 1. LaCie hard disk serial Located on a sticker at the number back of drive or on the origi- nal packaging 3. Macintosh/PC model... -
Page 26: Lacie Technical Support Contacts
LaCie Rugged Hard Disk Contacting Customer Support • D esign by oulton User Manual page 26 5.1. LaCie Technical Support Contacts LaCie Asia LaCie Australia http://www.lacie.com/cn/contact/ http://www.lacie.com/au/contact/ LaCie Belgium LaCie Brazil http://www.lacie.com/us/contact/ http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Canada LaCie Denmark http://www.lacie.com/dk/contact/ http://www.lacie.com/ca/contact/ (English) http://www.lacie.com/cafr/contact/ (French) LaCie Finland LaCie France http://www.lacie.com/fi/contact/ http://www.lacie.com/fr/contact/ LaCie Germany LaCie Ireland http://www.lacie.com/de/contact/... -
Page 27: Warranty Information
LaCie Rugged Hard Disk Warranty Information • D esign by oulton User Manual page 27 6. Warranty Information LaCie warrants your drive against any defect in material and work- To obtain warranty service, call LaCie Technical Support. You will manship, under normal use, for the period designated on your war- be asked to provide your LaCie product’s serial number, and you ranty certificate. In the event this product is found to be defective may be asked to furnish proof of purchase to confirm that the drive within the warranty period, LaCie will, at its option, repair or replace is still under warranty. the defective drive. This warranty is void if: All drives returned to LaCie must be securely packaged in their origi- ✦ The drive was operated/stored in abnormal use or mainte- nal box and shipped with postage prepaid.
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