Nokia Lumia 920 Service Manual
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Nokia Lumia 920 Service Manual

Nokia Lumia 920 Service Manual

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Service Manual for L1 and L2
Nokia Lumia 920
RM-820, RM-821
Key features
Windows Phone 8
1.5 GHz dual-core processor (Qualcomm Snapdragon S4)
32 GB internal flash memory
EGSM, WCDMA HSPA and 4G LTE
Near Field Communication (NFC) technology
Wireless charging (Qi standard)
Version 1.0
Exploded view
More
Assembly steps
More
Service devices
More
Phone reset
More
Disassembly steps
Assembly video
Product controls and interfaces
©2012 Nokia | Nokia Internal Use only | All Rights Reserved.
Check the repair
policy before
performing any
mechanical repair
on Service Level
1&2!
Disassembly video
More
Solder components
Service concept
More
More
More
More

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Summary of Contents for Nokia Lumia 920

  • Page 1 Disassembly steps Disassembly video More More More Assembly steps Assembly video Solder components More More Service devices Product controls and interfaces Service concept More More More Phone reset More ©2012 Nokia | Nokia Internal Use only | All Rights Reserved.

  • Page 2: Exploded View

    CAPTURE KEY I0031 I0030 VOLUME KEY CAMERA WINDOW I0029 I0034 LED FLASH I0032 CAMERA DECO Only available Not reuseable Repair/swap v1.0 I0033 as assembly after removal only in level 3 ©2012 Nokia | Nokia Internal Use only | All Rights Reserved.

  • Page 3: Disassembly Steps

    Nokia Lumia 920 RM-820, RM-821 Version 1.0 For disassembling you need the Nokia Standard Tool kit version 2. You will also need the SIM door key, the RF connector disassembly/assembly tool SS-231, the SS-299 screwdriver and the Care chassis assembly jig SS-289.
  • Page 4 Release the SIM DOOR with the SIM door key and remove it. Unscrew the two TORX+ size 5 screws from the bottom of the device in the order shown.
  • Page 5 Push from the bottom corners of the UNIBODY ASSEMBLY so that the DISPLAY MODULE ASSEMBLY comes out of the UNIBODY ASSEMBLY. There are differecies in material tightness between color variants. If the UNIBODY ASSEMBLY sides are hard to remove with fingers, use SRT-6 to release the sides to avoid scratches in the UNIBODY ASSEMBLY.
  • Page 6 Lift the DISPLAY MODULE ASSEMBLY out of the UNIBODY ASSEMBLY bottom end first. Turn the DISPLAY MODULE ASSEMBLY so that the ENGINE BOARD side is facing up and place it next to the UNIBODY ASSEMBLY. Be careful not to bend the USB flex.
  • Page 7 Remove the BATTERY CONNECTOR FIXING TAPE with tweezers. Do not use it again. Discard it. If the device has the CONNECTOR HOLDING TAPE assembled, remove it with tweezers. Do not use it again. Discard it.
  • Page 8 Open the BATTERY connector with the SRT-6. Be careful not to damage the connector or any components nearby. Release the USB CONNECTOR SUPPORT from the left side with the sharp end of the SS-93.
  • Page 9 Remove the USB CONNECTOR SUPPORT by lifting it up with tweezers. Be careful not to insert the tweezers under the connectors located beneath the USB CONNECTOR SUPPORT. The USB CONNECTOR SUPPORT is not reusable. Discard it. Open the USB flex connector with the SRT-6. Be careful not to damage the connector or any components nearby.
  • Page 10 The UNIBODY ASSEMBLY can now be removed. Open the side key connector with the SRT-6. Be careful not to damage the connector or any components nearby.
  • Page 11 Unscrew the TORX+ size 4 screw. Do not use it again. Discard it. Release the BATTERY HOLDER with the SS-93.
  • Page 12 Remove the BATTERY HOLDER with tweezers. Remove the BATTERY SUPPORT with tweezers.
  • Page 13 Lift up the BATTERY from the bottom end with the SS-93. Remove the BATTERY.
  • Page 14 Unscrew the two TORX+ size 4 screws on the shown side of the CHASSIS in the order shown. Do not use them again. Discard them. Unscrew the two TORX+ size 2 screws with the SS-299 screwdriver in the order shown. Use tweezers to remove the screw to avoid bending the springs on the ENGINE BOARD.
  • Page 15 Open the touch connector with the SS-93. Be careful not to damage the connector or any components nearby. Slide the touch connector out of the CHASSIS as shown with the SS-93.
  • Page 16 Open the DISPLAY connector with the SS-93. Be careful not to damage the connector or any components nearby. To release the CHASSIS first open the two clips at the bottom of the battery compartment with the SRT- 6. Be careful not to bend the clips too much.
  • Page 17 Then release the clips from the shown side of the CHASSIS starting from the top. Then open the two clips at the bottom end starting from the shown side. Be careful not to break the clips.
  • Page 18 Lift up the CHASSIS including the ENGINE BOARD from the shown side. Remove the CHASSIS including the ENGINE BOARD.
  • Page 19 Place the CHASSIS including the ENGINE BOARD on the Care chassis assembly jig. Open the ANTENNA COAX CABLE connector from the main ENGINE BOARD side with the SS-231. Lock the SS-231 to the top of the connector as shown and lift it up carefully. Keep the other end of the ANTENNA COAX CABLE connected.
  • Page 20 Unscrew the TORX+ size 2 screw with the SS-299 screwdriver. Use tweezers to remove the screw to avoid bending the springs on the ENGINE BOARD. Do not use the screw again. Discard it. Open the ANTENNA COAX CABLE connector from the bottom end with the SS-231.
  • Page 21 Remove the ANTENNA COAX CABLE by lifting it from the metal sheets with tweezers. Turn over the ENGINE BOARD as shown.
  • Page 22 Remove the TYPE LABEL SUPPORT with tweezers. Remove the EARPIECE with tweezers.
  • Page 23 Release the adhesive holding the CHASSIS and the MAIN FLEX together by sliding the SS-93 under the CHASSIS. Remove the CHASSIS.
  • Page 24 Remove the EARPIECE GASKET with tweezers. Do not use it again. Discard it. Turn the ENGINE BOARD over and hold it as shown.
  • Page 25 Gently PUSH the CAMERA through the CAMERA BOOT with the SS-93. Turn over the ENGINE BOARD and open the CAMERA connector with the SS-93. Be careful not to damage the connector or any components nearby.
  • Page 26 Remove the CAMERA. Remove the CAMERA BOOT by sliding it out as shown with tweezers.
  • Page 27 Release the IHF SPEAKER with the sharp end of the SS-93. Remove the IHF SPEAKER with tweezers. Do not use it again. Discard it.
  • Page 28 Remove the adhesive remains from the CHASSIS with the dental tool. Be careful not to injure yourself with the sharp end of the dental tool. Release the AV FLEX ASSEMBLY with the SS-93.
  • Page 29 Remove the AV FLEX ASSEMBLY. To remove the MAIN ANTENNA first push the other side out slightly with the SS-93.
  • Page 30 Then insert the SRT-6 between the MAIN ANTENNA and the UNIBODY ASSEMBLY and lift out the MAIN ANTENNA with the SS-93. Remove the MAIN ANTENNA including the USB ASSEMBLY.
  • Page 31 Release the WPC RX MODULE from the UNIBODY ASSEMBLY with the SS-93. Remove the WPC RX MODULE. Do not use it again. Discard it.
  • Page 32 Peel off and remove the adhesive remains from the UNIBODY ASSEMBLY. Release the SECONDARY MICROPHONE from the USB ASSEMBLY with the SS-93.
  • Page 33 To separate the USB ASSEMBLY from the MAIN ANTENNA, place the SS-93 on the table. Then gently bend the MAIN ANTENNA against it..and lift up the USB ASSEMBLY...
  • Page 34 The Nokia Lumia 920 disassembly procedure is complete. -END OF DISASSEMBLY- ©2012 Nokia | Nokia Internal Use only | All Rights Reserved.

  • Page 35: Assembly Steps

    RM-820, RM-821 Version 1.0 For assembling you need the Nokia Standard Tool kit version 2. You will also need the RF connector disassembly/assembly tool SS-231, the Care chassis assembly jig SS-289 and the SS-299 screwdriver. If the HEAT SPREADER is not already assembled to the UNIBODY ASSEMBLY, first peel off the protective...
  • Page 36 Place the HEAT SPREADER to the UNIBODY ASSEMBLY. Align the top edge with the top edge of the NFC area. Press the HEAT SPREADER to get it firmly attached. Peel off the remaining protective film.
  • Page 37 Make sure the HEAT SPREADER does not overlap the NFC area and there is a small gap between. Remove the WPC RX MODULE protective film.
  • Page 38 When placing the WPC RX MODULE, use the shown guiding lines to get the right alignment. Place the WPC RX MODULE to the UNIBODY ASSEMBLY and press down to activate the adhesive. Make sure to align the shown WPC RX MODULE hole and the pin on the UNIBODY ASSEMBLY. Do not place the WPC RX MODULE on the shown part of the camera support!
  • Page 39 Place the AV FLEX ASSEMBLY to the AV FRAME top end first and press down the bottom end. Be careful not to damage the AV FLEX ASSEMBLY! Make sure the SECONDARY MICROPHONE goes under the edge of the AV FRAME.
  • Page 40 Gently bend and press the SECONDARY MICROPHONE for 5 seconds to the AV FRAME to activate the adhesive. Remove the AV FLEX ASSEMBLY protectve film from the UNIBODY ASSEMBLY.
  • Page 41 Place the AV FLEX ASSEMBLY to its place and press it gently to activate the adhesive. Check that the AV FLEX ASSEMBLY is correctly placed from the other side.
  • Page 42 Remove the protective film from the MAIN ANTENNA. If the USB FLEX SUPPORT is not already assembled to the MAIN ANTENNA, first peel off the protective film.
  • Page 43 Place the USB FLEX SUPPORT to the MAIN ANTENNA. Attach the USB ASSEMBLY to the MAIN ANTENNA shown side first. Then gently bend the MAIN ANTENNA and push in the other side of the USB ASSEMBLY.
  • Page 44 Attach the MICROPHONE to the MAIN ANTENNA with the SS-93. Place the MAIN ANTENNA including the USB ASSEMBLY to the UNIBODY ASSEMBLY shown side first. Then push in the other side of the MAIN ANTENNA. Press the MAIN ANTENNA for 5 seconds with slight force to activate the adhesive.
  • Page 45 Check from the other side that the USB ASSEMBLY is correctly placed. Remove the CAMERA WINDOW protective film.
  • Page 46 Place the ENGINE BOARD including the MAIN FLEX on the Care chassis assembly jig and turn over the ENGINE BOARD as shown. Place the CAMERA BOOT to the ENGINE BOARD by sliding it in from the side.
  • Page 47 Remove the CAMERA from its packing. Place the CAMERA CONNECTOR SUPPORT to the CAMERA flex and press down gently to activate the adhesive.
  • Page 48 Assemble the CAMERA to the ENGINE BOARD by first connecting the CAMERA connector with the SS-93. Be careful not to damage the connector or any nearby components. Bend the CAMERA flex and push the CAMERA into the CAMERA BOOT.
  • Page 49 Remove the SPEAKER GASKET protective film from the CHASSIS. Place the IHF SPEAKER to the CHASSIS and press down gently to activate the adhesive. Make sure that the IHF SPEKAER is aligned correctly and the shown pins are facing the right way.
  • Page 50 Remove the protective film from the CHASSIS. If the EJECTING ARM CUSHION is not already assembled to the CHASSIS, first peel off the protective film.
  • Page 51 Place the EJECTING ARM CUSHION to the CHASSIS. When placing the CHASSIS make sure to align the pins of the CHASSIS to the holes in the MAIN FLEX.
  • Page 52 Place the CHASSIS on the MAIN FLEX and press down to activate the adhesive. Remove the EARPIECE GASKET protective film.
  • Page 53 Place the EARPIECE GASKET to the MAIN FLEX. Remove the EARPIECE from its packing.
  • Page 54 Place the EARPIECE to its place. Make sure it is aligned correctly and the shown pins are facing the right way. Place the TYPE LABEL SUPPORT to its place.
  • Page 55 Turn over the ENGINE BOARD. Connect the ANTENNA COAX CABLE from the MAIN FLEX side with the SS-231. Lock the SS-231 to the top of the connector as shown and press down.
  • Page 56 Assemble the ANTENNA COAX CABLE to the CHASSIS by pushing it between the metal sheets. Fasten the TORX+ size 2 screw with the SS-299 screwdriver to the torque of 10 Ncm.
  • Page 57 Connect the other end of the ANTENNA COAX CABLE to the ENGINE BOARD with the SS-231. The ENGINE BOARD including the CHASSIS can now be removed from the Care chassis assembly jig.
  • Page 58 Assemble the ENGINE BOARD including the CHASSIS to the DISPLAY MODULE ASSEMBLY shown side first. Use the shown screw holes to get the right alignment. Make sure that the front camera and the microphone are aligned correctly.
  • Page 59 Press down the other side and the bottom of the CHASSIS to get the clips attached. Make sure that the clips on the DISPLAY MODULE ASSEMBLY are not left under the CHASSIS!
  • Page 60 Check that all the shown clips are attached. Connect the DISPLAY connector with the SS-93. Be careful not to damage the connector or any nearby components.
  • Page 61 Bend the TOUCH SCREEN connector as shown and slide it into the notch on the CHASSIS. Connect the TOUCH SCREEN connector with the SS-93. Be careful not to damage the connector or any nearby components.
  • Page 62 Fasten the two TORX+ size 2 screws with the SS-299 screwdriver in the order shown to the torque of 10 Ncm. Fasten the two TORX+ size 4 screws in the order shown to the torque of 10 Ncm.
  • Page 63 Place the BATTERY to the BATTERY compartment top end first. Place the BATTERY SUPPORT to its place.
  • Page 64 Place the BATTERY HOLDER to its place and press down to attach the clips. Fasten the TORX+ size 4 screw to the torque of 10 Ncm.
  • Page 65 Connect the side key connector with the SS-93. Be careful not to damage the connector or any nearby components. Place the UNIBODY ASSEMBLY next to the DISPLAY MODULE ASSEMBLY as shown. Hold the USB flex with tweezers as shown and connect the USB connector with the SS-93. Be careful not to bend the flex or damage the connector or any nearby components.
  • Page 66 Place the USB CONNECTOR SUPPORT on top of the connectors by first inserting it to the shown holes on the ENGINE BOARD shielding. Then press it down from the sides to attach the clips.
  • Page 67 Connect the BATTERY connector with the SS-93. Be careful not to damage the connector or any nearby components. Remove the CONNECTOR HOLDING TAPE protective film.
  • Page 68 Place the CONNECTOR HOLDING TAPE to its place and press it gently for 5 seconds. Remove the BATTERY CONNECTOR FIXING TAPE protective film.
  • Page 69 Place the BATTERY CONNECTOR FIXING TAPE on top of the ENGINE BOARD shieldings and the BATTERY connector. Use the edges of the shown shielding to get the right alignment. Press for 5-10 seconds to activate the adhesive.
  • Page 70 Before assembling the DISPLAY MODULE ASSEMBLY to the UNIBODY ASSEMBLY make sure that the AV FLEX ASSEMBLY is properly attached and aligned to the UNIBODY ASSEMBLY. Assemble the DISPLAY MODULE ASSEMBLY to the UNIBODY ASSEMBLY top end first. Do not slide the DISPLAY MODULE ASSEMBLY towards top end as it might damage the AV FLEX ASSEMBLY!
  • Page 71 Then press down the bottom end. Before pressing the bottom end make sure the DISPLAY MODULE ASSEMBLY is aligned correctly! Wrong alignment might damage the springs on the ENGINE BOARD! Then press the right side together.
  • Page 72 Then press the left side together and make sure that the DISPLAY MODULE ASSEMBLY is firmly attached to the UNIBODY ASSEMBLY. Fasten the two TORX+ size 5 screws in the order shown to the torque of 11 Ncm.
  • Page 73 Insert the SIM DOOR. Remove the UNIBODY ASSEMBLY protective film.
  • Page 74 Remove the CAMERA DECO protective film. The Nokia Lumia 920 assembly procedure is complete. -END OF ASSEMBLY- ©2012 Nokia | Nokia Internal Use only | All Rights Reserved.

  • Page 75: Solder Components

    X1470 spring spring NFC Ant LED Flash spring GND spring Wireless charging X2100 connector spring GNSS Ant Wireless charging X1103 spring GND spring Wireless charging X1101 spring Wireless charging X1100 spring BOTTOM ©2012 Nokia | Confidential | All Rights Reserved.

  • Page 76: Service Devices

    For more information, refer to the Service Bulletin (SB-011) on Nokia Online. Supplier or manufacturer contacts for tool re-order can be found in “Recommended service equipment” document on Nokia Online. ©2012 Nokia | Nokia Internal Use only | All Rights Reserved.
  • Page 77 9 — Search key 10 — Micro USB connector 11 — Loudspeaker 12 — Camera 13 — Camera flash 14 — Volume keys 15 — Power/Lock Key 16 — Camera key ©2012 Nokia | Nokia Internal Use only | All Rights Reserved.
  • Page 78 Service Manual Level 1 and 2 Service concept Nokia Lumia 920 RM-820, RM-821 Version 1.0 Flashing concept Service CA-101 software Note: Charged battery is man- datory Transceiver with embedded battery ©2012 Nokia | Nokia Internal Use only | All Rights Reserved.

  • Page 79: Phone Reset

    Service Manual Level 1 and 2 Phone reset Nokia Lumia 920 RM-820, RM-821 Version 1.0 Hardware reset If the phone hardware is jammed, you should first recommend that the consumer performs a hardware reset. The hardware reset does not reset the Windows Live ID or remove any consumer data. Because...
  • Page 80 Step 2 Input the following key combination: 1. Volume up 2. Volume down 3. Power 4. Volume down Step 3 The phone will reset and boot up automatically ©2012 Nokia | Nokia Internal Use only | All Rights Reserved.

  • Page 81: Version History

    Service Manual Level 1 and 2 Version history Nokia Lumia 920 RM-820, RM-821 Version 1.0 Version Date Description 11.10.2012 First published version ©2012 Nokia | Nokia Internal Use only | All Rights Reserved.
  • Page 82 www.s-manuals.com...

This manual is also suitable for:

Rm-820Rm-821

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