Lenovo ThinkPad Yoga 12 User Manual
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Lenovo ThinkPad Yoga 12 User Manual

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Summary of Contents for Lenovo ThinkPad Yoga 12

  • Page 1: User Guide

    User Guide ThinkPad Yoga 12...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 137 ® The Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals First Edition (January 2015) ©...

  • Page 3: Table Of Contents

    ... . . ThinkPad OneLink Dock ... An introduction to Lenovo programs ..ThinkPad OneLink Pro Dock ..
  • Page 4 Lenovo Support Web site..Chapter 6. Preventing problems . . . 79 Calling Lenovo ... . . Purchasing additional services ..
  • Page 5 ....Appendix C. Restriction of Hazardous Lenovo product service information for Substances Directive (RoHS) ..Taiwan ....
  • Page 6 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2015...

  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer cool before opening the cover.

  • Page 11: Extension Cords And Related Devices

    Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2015...

  • Page 12: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 13: Notice For Non-Rechargeable Coin-Cell Battery

    Do not attempt to replace the non-rechargeable coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. The following statement applies to users in the state of California, U.S.A.

  • Page 14: Electrical Current Safety Information

    • Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous.

  • Page 15: Liquid Crystal Display (Lcd) Notice

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 16 User Guide...

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 11 • “Operating environment” on page 12 • “Lenovo programs” on page 12 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
  • Page 18 ® ® System-status indicator (illuminated ThinkPad logo) TrackPoint pointing stick Trackpad TrackPoint buttons Multi-touch screen Windows Start-screen control Camera Use the camera to take pictures or hold a video conference. For more information, see “Using the camera” on page 48. Microphones The microphones capture sound and voice when used with a program capable of handling audio.

  • Page 19: Right-Side View

    1. From the desktop, click the battery-status icon in the Windows notification area on the taskbar. 2. Click More power options ➙ Choose what the power buttons do. 3. Follow the instructions on the screen. Note: Use Lenovo programs for advanced power settings. • For Windows 7: Use the Power Manager program. Chapter 1...
  • Page 20 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Left-Side View

    Enable USB charge from the computer battery even when the computer is off, and click OK or Apply. • For Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select Enable USB charge from the computer battery even when the computer is off check box under Always On USB.

  • Page 22: Bottom View

    Audio connector Connect headphones or a headset that has a 3.5 mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer. If you are using a headset with a function switch, do not press this switch while using the headset. If you press the switch, the headset microphone will be disabled, and the integrated microphones on the computer will be enabled instead.

  • Page 23: Status Indicators

    Notes: • To ensure proper airflow, do not place any obstacles in front of the fan louvers. • The fan louvers of your computer might get too hot when the computer is running heavy tasks. When you are using or carrying the computer, take care to avoid direct contact to the fan louvers. Status indicators Your computer has several status indicators that show the status of your computer.

  • Page 24: Locating Important Product Information

    Certification information, the Windows Certificate of Authenticity label, and the Genuine Microsoft label. Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

  • Page 25: Certificate Of Authenticity Label

    • All computer models that are licensed to use the Windows 8.1 Pro operating system The version of the operating system is printed on the label. Lenovo computers that are licensed for use with the Windows 8.1 operating system are shipped with the Windows 8.1 license key digitally encoded into the computer hardware.

  • Page 26: Features

    Depending on the computer model, the Genuine Microsoft label might be located on the computer cover, under the battery, or on the power adapter. The following illustration shows the location of the Genuine Microsoft label on the back cover of the computer. Features This topic provides information about the computer features.

  • Page 27: Specifications

    • ThinkPad pointing device Interface • 4-in-1 media-card slot • ac power connector • Always On USB connector (USB 3.0 connector) • Audio connector • Lenovo OneLink connector • Mini HDMI connector • USB 3.0 connector • Screen-rotation-lock button • Camera • Microphones •...

  • Page 28: Operating Environment

    Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.

  • Page 29: Accessing Lenovo Programs On The Windows 8.1 Operating System

    Apps screen. Find the desired program in the list or search for the program in the search box. Note: If you do not find the program you need, go to Lenovo PC Experience ➙ Lenovo Tools. Then you can find the program you need.

  • Page 30: An Introduction To Lenovo Programs

    • Message Center Plus (Windows 7) The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention. • Power Manager (Windows 7) The Power Manager program provides convenient, flexible, and complete power management for the computer.
  • Page 31 You also can read hints and tips, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. This app is filled with exclusive Lenovo content to help you learn about your new system.
  • Page 32 User Guide...

  • Page 33: Chapter 2. Using Your Computer

    “Using a flash media card” on page 48 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 34 Can I get my user guide in another language? • To download the user guide in another language, go to http://www.lenovo.com/support. Then follow the instructions on the screen. How to turn off my computer? •...

  • Page 35: Using The Special Buttons

    Where can I find help about the Windows operating system? The Windows Help and Support information system provides you with detailed information about using the Windows operating system to help you get the most of your computer. To access the Windows Help and Support information system, do one of the following: •...

  • Page 36: Using The Multi-Touch Screen

    Power button: Press the power button to turn on the computer. Speaker-volume-up button: Press the speaker volume-up button to increase the speaker volume. Speaker-volume-down button: Press the speaker volume-down button to decrease the speaker volume. Screen-rotation-lock button: Press the screen-rotation-lock button to lock the screen rotation function. Windows Start-screen control: Press the Windows Start-screen control to switch between the current workspace and the Start screen;...
  • Page 37 Touch gesture (touch models Description only) Touch: Slide. Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. Function: Scroll through items, such as lists, pages, and photos. Supported operating systems: Windows 7 and Windows 8.1 Touch: Drag an item to the desired location.
  • Page 38 Touch gesture (touch models Description only) Touch: Swipe in and out on the left edge. Mouse action: Move the pointer to the top-left corner of the screen, and then move the pointer downward along the left edge. To make a selection, click the desired app.

  • Page 39: Using The Tablet Digitizer Pen Or Thinkpad Active Pen

    • If your computer does not come with a Tablet Digitizer Pen or ThinkPad Active Pen, your computer does not support the use of a pen. • To purchase the Tablet Digitizer Pen or ThinkPad Active Pen, go to the Lenovo Support Web site: http://www.lenovo.com/accessories Using the Tablet Digitizer Pen The Tablet Digitizer Pen functions without batteries.
  • Page 40 • To right-click, tap the tip on the display and hold the pen for one second, or press the click button and tap the tip on the display. The Tablet Digitizer Pen is stored in the slot on the right side of the computer. To remove the pen from the slot, slide the tab of the pen to the right side slightly, and then pull the pen out.
  • Page 41 You can perform the following operations with the ThinkPad Active Pen: • To click or make a selection, tap the display once with the pen. • To double-click, tap twice without pausing. • To right-click, tap the tip on the display and hold the pen for one second, or press the click button and tap the tip on the display.

  • Page 42: Operating Modes

    Operating modes This section provides information about the operating modes of your computer. Your computer provides the notebook mode, stand mode, tablet mode, and tent mode that enable you to work more conveniently in your working environment. This section contains the following topics: •...

  • Page 43: Enabling The Operating Modes

    Enabling the operating modes To provide your computer the flexibility of being used in various operating modes, enable the operating modes first. For the Windows 7 operating system, do one of the following to enable the operating modes: • When you enter the Windows 7 operating system for the first time, the Enable sensors window is displayed.

  • Page 44: Stand Mode

    Attention: Do not rotate the computer display with too much force, otherwise the computer display or hinges might get damaged. Do not apply too much force to the upper-right or upper-left corner of the computer display. Open the computer display slowly to any angle within a range of less than 190 degrees as shown in the following illustration.

  • Page 45: Tablet Mode

    1. Slowly rotate the computer display clockwise to any angle within a range of 190 degrees to 359 degrees. Note: The degrees refers to the angle degrees between the computer display and the keyboard. 2. Position your computer as shown. Your computer is now in the stand mode. In the stand mode, the keyboard, the trackpad, and the TrackPoint pointing stick are automatically disabled.
  • Page 46 Attention: Do not rotate the computer display with too much force, otherwise the computer display or hinges might get damaged. Do not apply too much force to the upper-right or upper-left corner of the computer display. If your computer is in the stand mode, do the following to turn the computer from the stand mode into the tablet mode: Note: Depending on the model, your computer might look different from the illustrations in this topic.

  • Page 47: Tent Mode

    In the tablet mode, the keyboard, the trackpad, and the TrackPoint pointing stick are automatically disabled. However, you can control some functions of your computer through the special buttons and the multi-touch screen, without the use of the keyboard and the touch pad. For more information, refer to “Using the special buttons”...

  • Page 48: Using The Keyboard

    2. Position your computer as shown. Your computer is now in the tent mode. In the tent mode, the keyboard, the trackpad, and the TrackPoint pointing stick are automatically disabled. However, you can control some functions of your computer through the special buttons and the multi-touch screen, without the use of the keyboard and the touch pad.

  • Page 49: Customizing The Keyboard

    Behavior of the keyboard The frame of the keyboard travels upward when you rotate the computer display from 190 degrees to 360 degrees. The following are some scenarios for using the keyboard: • The frame of the keyboard does not travel when you rotate the computer display from 10 degrees to 190 degrees.

  • Page 50: Special Keys

    To customize the keyboard, do the following: 1. Go to Control Panel. 2. Click Hardware and Sound ➙ Device Manager ➙ Keyboards ➙ Standard PS/2 keyboard and then follow the instructions on the screen. Special keys The following illustration shows the locations of main special keys for your computer. Notes: •...

  • Page 51: Thinkpad Pointing Device

    • : Mutes or unmutes the microphones. When the microphones are muted, the microphone-mute indicator turns on. If you mute the microphones and turn off your computer, the microphones will remain muted when you turn on your computer again. To unmute the microphones, press the microphone mute key •...

  • Page 52: Trackpoint Pointing Device

    The ThinkPad pointing device consists of the following two devices: TrackPoint pointing device Trackpad By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 39. TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 53: Trackpad

    • Point Use the TrackPoint pointing stick to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick.

  • Page 54: Trackpad Touch Gestures

    With the trackpad, you also can perform a variety of touch gestures. For information about using the touch gestures, see “Trackpad touch gestures” on page 38. Trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would using a traditional mouse.

  • Page 55: Customizing The Thinkpad Pointing Device

    TrackPoint pointing stick is removable. After you use the cap for a period of time, you might consider replacing the cap with a new one. To get a new cap, contact Lenovo. For information about contacting Lenovo, see Chapter 9 “Getting support” on page 109.

  • Page 56: Power Management

    To check for detailed battery status information, do the following: • For Windows 7: Open the Power Manager program and click the Battery tab. • For Windows 8.1: Open the Lenovo Settings program and click Power. Enabling the battery alarm on the Windows 7 operating system...

  • Page 57: Using The Ac Power

    1. Start the Power Manager program. 2. Click the Global Power Settings tab. 3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action. Note: If your computer enters sleep or hibernation mode when the battery is low, but the alarm message has not yet been displayed, the message will be displayed when the computer resumes.

  • Page 58: Maximizing The Battery Life

    To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plantab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12.

  • Page 59: Connecting To The Network

    Ethernet connections You can connect your computer to a local network or a broadband connection through a Lenovo USB 2.0 Ethernet Adapter, a ThinkPad USB 3.0 Ethernet Adapter, a supported ThinkPad OneLink Dock, or a supported ThinkPad OneLink Pro Dock.

  • Page 60: Using The Wireless Lan Connection

    • For Windows 7: Use the Access Connections program. For more information, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12.

  • Page 61: Using The Bluetooth Connection

    • If you use the wireless feature (the 802.11 standards) of your computer simultaneously with a Bluetooth option, the data transmission speed can be delayed and the performance of the wireless feature can be degraded. Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area.

  • Page 62: Using An External Display

    Note: To use a wireless display, ensure that both your computer and the external display support the Wi-Di or Miracast feature. – For Windows 7 Open the Lenovo QuickDisplay program and follow the instructions on the screen. For how to access the Lenovo QuickDisplay program, see “Lenovo programs” on page 12. – For Windows 8.1 1.

  • Page 63: Choosing A Display Mode

    For more information, see the help information systems of the Lenovo QuickDisplay program and the Windows 8.1 operating system. Choosing a display mode You can display your desktop and apps on the computer display, the external display, or both. To choose...

  • Page 64: Using The Camera

    – Configure the camera settings directly from the program that is using the camera. For details, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 65 • MultiMediaCard (MMC) module • Secure Digital eXtended-Capacity(SDXC) card • Secure Digital (SD) card • Secure Digital High-Capacity (SDHC) card Note: Your computer does not support the content protection for recordable media (CPRM) feature for the SD card Attention: While transferring data to or from a flash media card, such as an SD card, do not put your computer into sleep or hibernation mode before the data transfer completes;...
  • Page 66 User Guide...

  • Page 67: Chapter 3. Enhancing Your Computer

    Options include storage devices, network cards, port replicators, batteries, power adapters, printers, scanners, keyboards, mice, and more. You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.

  • Page 68: Thinkpad Onelink Pro Dock

    HDMI connector: Used to connect a digital audio device or video monitor that is compatible with HDMI. Power connector: Used to connect the ac power adapter. Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. ThinkPad OneLink Pro Dock Depending on the model, your computer might support the ThinkPad OneLink Pro Dock (hereafter referred to as the dock).
  • Page 69 Front view Security-lock slot: To protect your dock from theft, you can purchase a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your dock to a desk, table, or other non-permanent fixture. USB 3.0 connector: Used to connect devices that are compatible with USB 3.0 and USB 2.0.
  • Page 70 DisplayPort connector. Power connector: Used to connect the ac power adapter. DVI connector: Used to connect a monitor that supports Digital Visual Interface (DVI) connection. Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. User Guide...

  • Page 71: Chapter 4. Security

    2. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 3. Select Security ➙ Password ➙ Power-on Password by using the directional keys. 4. Depending on your need, do one of the following: © Copyright Lenovo 2015...

  • Page 72: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 73: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 74 drive or hybrid drive in a system like a master key. The administrator sets the master password; then assigns a user password for each computer in the network. The user can then change the user password as desired, but the administrator still can get access by using the master password. When a master hard disk password is set, only the administrator can remove the user hard disk password.

  • Page 75: Hard Disk Security

    • Record your password and store it in a safe place. If you forget the user hard disk password, or both user and master hard disk passwords, Lenovo cannot reset your passwords or recover data from the hard disk drive or hybrid drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive or hybrid drive replaced.

  • Page 76: Setting The Security Chip

    • Before you dispose of, sell, or hand over your computer, be sure to delete data stored on it. For more information, refer to “Notice on deleting data from your storage drive” on page 61. Note: The hard disk drive or hybrid drive built into your computer can be protected by UEFI BIOS. Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access, be sure to use drive encryption software, such as Windows BitLocker Drive Encryption.

  • Page 77: Notice On Deleting Data From Your Storage Drive

    • Delete the data. • Format your storage drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows.

  • Page 78: Using Firewalls

    The process might take several hours. For disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. For disposing of data on the hard disk drive or hybrid drive, Lenovo provides the Secure Data Disposal™...

  • Page 79: Chapter 5. Advanced Configuration

    5. Insert the Windows 7 operating system installation DVD into the optical drive, and restart the computer. 6. Restore the C:\SWTOOLS directory that you backed up before installing the Windows 7 operating system. 7. Install the device drivers. See “Installing device drivers” on page 65. © Copyright Lenovo 2015...

  • Page 80: Installing The Windows 8.1 Operating System

    6. Install the Windows 8.1 fix modules. Go to the Microsoft Knowledge Base home page at http://support.microsoft.com/. Type the number of the fix module in the search field, then click Search. 7. Install the registry patches. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 81: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers that you need, and follow the instructions on the screen.

  • Page 82: Main Menu

    2. Use the pointer keys to select a tab; or use the pointer keys to locate an item and press Enter to select it. Then a submenu is displayed. Note: Some menu items are displayed only if the computer supports the corresponding features. 3.
  • Page 83 Table 3. Config menu items Menu item Submenu item Selection Comments USB UEFI BIOS Support • Disabled Enable or disable boot support from USB storage devices. • Enabled Always On USB • Disabled Enable or disable the function of charging external devices •...
  • Page 84 Table 3. Config menu items (continued) Menu item Submenu item Selection Comments controller, and the USB 3.0 connectors will work as USB 2.0 connectors. Keyboard/Mouse Fn and Ctrl Key swap • Disabled If you select Enabled, the Fn key will work as the Ctrl key, and the •...

  • Page 85: Date And Time Menu

    Table 3. Config menu items (continued) Menu item Submenu item Selection Comments Beep and Alarm Password Beep • Disabled Enable this option to have a beep sound when the system is • Enabled waiting for a power-on, hard disk, or supervisor password. Different beeps will be sounded when the entered password matches or does not match the configured...
  • Page 86 Table 4. Security menu items Menu item Submenu item Selection Comments Password Supervisor Password • Disabled Refer to “Supervisor password” on page 56. • Enabled Lock UEFI BIOS Settings • Disabled Enable or disable the function that protects items in the ThinkPad •...
  • Page 87 Table 4. Security menu items (continued) Menu item Submenu item Selection Comments Security Chip Security Chip • Active If you select Active, the security chip will be functional. If you select • Inactive Inactive, the Security Chip option • Disabled will be visible, but the security chip will not be functional.
  • Page 88 Table 4. Security menu items (continued) Menu item Submenu item Selection Comments displayed when clearing the security chip. UEFI BIOS Update Option Flash BIOS Updating by • Disabled If you select Enabled, all users can End-Users update the UEFI BIOS. If you select •...
  • Page 89 Table 4. Security menu items (continued) Menu item Submenu item Selection Comments I/O Port Access Wireless LAN • Disabled If you select Enabled, you can use the Wireless LAN device. • Enabled Bluetooth • Disabled If you select Enabled, you can use the Bluetooth device.

  • Page 90: Startup Menu

    Table 4. Security menu items (continued) Menu item Submenu item Selection Comments OS Optimized Defaults is set as Enabled. Platform Mode • User Mode Specify the system operating mode. • Setup Mode Secure Boot Mode • Standard Mode Specify the Secure Boot mode. •...
  • Page 91 Table 5. Startup menu items Menu item Selection Comments Boot Select the boot device when you press the power button to turn on the computer. • Both UEFI/Legacy Boot Select system boot capability. • UEFI Only • Both: The system boots by the following UEFI/Legacy Boot Priority •...

  • Page 92: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.
  • Page 93 This manageability, known as Total Cost of Ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a hard disk drive or hybrid drive, and installing a program. Once the computer is configured and operational, you can manage it by using the software and the manageability features that are already integrated into the client computer and the network.
  • Page 94 User Guide...

  • Page 95: Chapter 6. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 96: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 97: Taking Care Of Your Computer

    scheduled updates to search by severity (critical updates, critical and recommended updates, or all updates) so the list you choose from contains only those update types that are of interest to you. For more information about how to use the System Update program, refer to the help information system of the program.

  • Page 98: Cleaning The Cover Of Your Computer

    Taking care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace the system board or the storage drive. Registering your computer •...
  • Page 99 Cleaning your computer display To clean the computer display, do the following: 1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside.
  • Page 100 User Guide...

  • Page 101: Chapter 7. Troubleshooting Computer Problems

    For additional information, refer to the Lenovo Solution Center help system. Note: If you are unable to isolate and repair the problem yourself after running the Lenovo Solution Center program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.

  • Page 102: Spills On The Keyboard

    If the computer starts with ac power but does not start when ac power is disconnected, call the Customer Support Center for support. Go to http://www.lenovo.com/support/phone for the latest list of support phone numbers for your country or region.
  • Page 103 • Message: 0189: Invalid RFID configuration information area. Solution: The EEPROM checksum is not correct (block # 4 and 5). Reset the block # 0 and 1, for example the box Serial Number, and/or block # 4 and 5, for example the UUID. •...

  • Page 104: Beep Errors

    Five short beeps, pause, five short beeps, and pause TCG-compliant functionality-related problem (might be the TPM initialization failure). Continue with the boot process and call the Lenovo service center for technical support. Memory module problems Print these instructions now and keep the instructions with your computer for reference later.

  • Page 105: A Wireless Lan Problem

    – The Lenovo USB 2.0 Ethernet Adapter, the ThinkPad USB 3.0 Ethernet Adapter, or the supported dock is connected correctly to your computer. – The cable is installed correctly. The network cable must be securely connected to the RJ45 connector of the hub and also to the Lenovo USB 2.0 Ethernet Adapter or the ThinkPad USB 3.0 Ethernet Adapter on your computer.

  • Page 106: Bluetooth Problems

    • Your computer is within range of a wireless access point. • The wireless radio is enabled. Note: If you are using the Windows 7 operating system, click Show hidden icons on the windows notification area. The Access Connections icon is displayed. For more information about the icon, refer to the Access Connections help information system.

  • Page 107: Problems With The Display And Multimedia Devices

    1. Turn off the computer. 2. Remove the external numeric keypad. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the external keyboard. Ensure that you have seated the connectors correctly. If the problem persists, ensure that the correct device driver is installed by doing the following: 1.
  • Page 108 1. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor. 2. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Click the Driver tab. 4.

  • Page 109: External Monitor Problems

    – The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on. (Turn the power button on again for confirmation.) If a power-on password is set: –...
  • Page 110 – The monitor information is correct and the appropriate monitor type is selected. Refer to the solution to the above problem. – Ensure that an appropriate refresh rate is selected by doing the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet.

  • Page 111: Audio Problems

    • Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution. Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or right on the screen. To correct this, first ensure that your external monitor supports the display mode (the resolution and the refresh rate) that you have set.

  • Page 112: Battery And Power Problems

    2. Connect the ac power adapter to the computer and let it charge. If a quick charger is available, use it to charge the over-discharged built-in battery. If the built-in battery cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced.

  • Page 113: Power Problems

    If your computer does not run on battery power, do the following: 1. If the battery runs out of power, attach ac power adapter to recharge the battery. 2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have it serviced.

  • Page 114: Sleep And Hibernation Problems

    If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.

  • Page 115: Problems With Drives And Other Storage Devices

    Solution: Check whether any option has been selected to disable your computer from entering sleep or hibernation mode. If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device.

  • Page 116: Problems With Ports And Connectors

    • The necessary device drivers are installed. • The application works when it is run on some other computer. If an error message is displayed while you are using the application program, refer to the manuals supplied with the application. If the application still does not run correctly, contact your place of purchase or a service representative for help.

  • Page 117: Chapter 8. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 101 • “Recovery overview for the Windows 8.1 operating system” on page 106 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...

  • Page 118: Performing Backup And Recovery Operations

    To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems.

  • Page 119: Using The Rescue And Recovery Workspace

    This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 120: Creating And Using A Rescue Medium

    Creating a rescue medium This section provides instructions on how to create a rescue medium. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 121: Reinstalling Preinstalled Applications And Device Drivers

    • If you have created a rescue medium using a USB optical drive or a USB hard disk drive, use the following instructions to use the rescue medium: 1. Turn on your computer. When the ThinkPad logo is displayed, press F1. The ThinkPad Setup program starts.

  • Page 122: Solving Recovery Problems

    Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 80. Solving recovery problems...

  • Page 123: Resetting Your Computer To The Factory Default Settings

    Resetting your computer to the factory default settings If you want to recycle your computer or just start over, you can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, reinstall all the programs that came with your computer, and reset all the settings to the factory default settings.
  • Page 124 Creating recovery media To create recovery media, you need a USB drive with at least 8 GB of storage. The required USB capacity depends on the size of the recovery image. Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep.

  • Page 125: Chapter 9. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 126: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 127: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 128 User Guide...

  • Page 129: Chapter 10. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 130: Comfort

    Explore your options for docking solutions and external products that provide the adjustability and features that you want. Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. Some technologies are already provided in your operating system. Others can be purchased through vendors.
  • Page 131 Users also can use the Ease of Access Center provided in the Windows operating system to configure their computers to suit their physical and cognitive needs. The Ease of Access Center is a central location that you can use to configure the accessibility settings and programs available in the Microsoft Windows operating system.
  • Page 132 Speech Recognition Speech Recognition enables you to control your computer by voice. Using only your voice, you can start programs, open menus, click buttons and other objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice.
  • Page 133 – Zoom in: Move two fingers farther apart on the touch screen to enlarge the size of text, pictures, maps, or other objects. – Zoom out: Move two fingers closer together on the touch screen to reduce the size of text, pictures, maps, or other objects.

  • Page 134: Traveling With Your Computer

    22.2 N. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats. Lenovo electronic documentation, such as properly tagged PDF files or HyperText Markup Language (HTML) files, is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader.

  • Page 135: Travel Accessories

    • A quality carrying case that provides adequate cushion and protection • External storage device • Mini HDMI cable • Lenovo Mini-HDMI to VGA Monitor Cable • ThinkPad USB 3.0 Ethernet Adapter • Lenovo USB 2.0 Ethernet Adapter If you are traveling to another country, you might need to consider an ac power adapter for the country to which you are travelling.
  • Page 136 User Guide...

  • Page 137: Appendix A. Regulatory Information

    • Personal Area Networking Profile (PAN) • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GATT) • Proximity Profile • Find Me Profile © Copyright Lenovo 2015...

  • Page 138: Location Of The Ultraconnect Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 139: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 140: Industry Canada Class B Emission Compliance Statement

    This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.

  • Page 141: Korea Class B Compliance Statement

    Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 142 User Guide...

  • Page 143: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 144: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 145: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/recycling Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China Appendix B.
  • Page 146 User Guide...

  • Page 147: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 148: China Rohs

    China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). User Guide...

  • Page 149: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Appendix C. Restriction of Hazardous Substances Directive (RoHS)
  • Page 150 User Guide...

  • Page 151: Appendix D. Energy Star Model Information

    Windows Help and Support information on your computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while your computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 152 3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...

  • Page 153: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 154: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkPad logo ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U. S. and/or other countries.

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