Acer Aspire 5 A5SP14-51MTN Service Manual
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Acer Aspire 5 A5SP14-51MTN Service Manual

Acer Aspire 5 A5SP14-51MTN Service Manual

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Aspire 5
A5SP14-51MTN
SERVICE GUIDE

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Summary of Contents for Acer Aspire 5 A5SP14-51MTN

  • Page 1 Aspire 5 A5SP14-51MTN SERVICE GUIDE...

  • Page 2: Revision History

    Copyright Copyright © 2023 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 3 Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task. The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program/process names ...

  • Page 4: General Information

    Acer-authorized Service Providers: The Acer office may have a different part number code than those given in the FRU list in this service guide. A list must be provided by the regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 5 CHAPTER 1 Hardware Specifications Features ..........1-4 Operating System .
  • Page 6 Card Reader (N/A)........1-29 Hard Disk Drive (N/A) ....... 1-29 Solid State Drive (AVL components) .
  • Page 7 CHAPTER 3 Machine Maintenance Procedures Introduction ......... 3-4 General Information .
  • Page 8 Replacing the LCD Hinges ......3-71 Replacing the LVDS Cable ......3-73 Replacing the LCD Panel .

  • Page 9: Jumper And Connector Locations

    Model Definition and Configuration Aspire 5 A5SP14-51MTN ....... 7-3 CHAPTER 8 Test Compatible Components ®...
  • Page 10 CHAPTER Hardware Specifications...

  • Page 11: Table Of Contents

    Features ..........1-4 Operating System .
  • Page 12 LCD Inverter (N/A) ........1-31 Graphics Controller ....... . .1-32 Display Supported Resolution (LCD Supported Resolution) .

  • Page 13: Hardware Specifications And Configurations

     Memory Frequency: Up to 6400 MT/s  Display 14.0" display with IPS (In-Plane Switching) technology, WUXGA 1920 x 1200, Acer  ComfyView™ LED-backlit TFT LCD supporting multi-touch and AES pen solution 16:10 aspect ratio, color gamut NTSC 45% ...

  • Page 14: Audio

    Audio Acer Purified.Voice technology with AI noise reduction in dual built-in  microphones. Features include far-field pickup, dynamic noise reduction through neural network, adaptive beam forming, and pre-defined personal and conference call modes. Compatible with Cortana with Voice  Two built-in stereo speakers ...

  • Page 15: Dimension And Weight

    Up to 8.5 hours (based on web browsing test results)  Input and Control Keyboard 80-/81-/84-key Acer backlight keyboard layout with international language  support including indicators of CapsLock and F4/Microphone mute. Anti-bacteria treatment (QV03P_A10BWL) 80-/81-/84-key Acer keyboard layout with international language support ...

  • Page 16: Input And Output (I/O) Ports

    3.5 mm headphone/speaker jack, supporting headsets with built-in microphone  DC-in jack for AC adapter  Sensors Accelerometer (G-sensor)  Windows Desktop Apps In-House Acer Care Center  Acer Product Registration  Quick Access  Warranty One-year International Travelers Warranty (ITW) ...

  • Page 17: Notebook Tour

    Notebook Tour Figure 1-1. Opened Front View Table 1-1. Opened Front View Icon Item Description Integrated webcam Web camera for video communication. Built-in microphones Internal microphone for sound recording. Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by Display screen model), and supports multi-touch functionality (for touchscreen model only).
  • Page 18 Table 1-1. Opened Front View (Continued) Icon Item Description Touch-sensitive pointing device which functions TouchPad like a computer mouse. Color option and the type of display screen may depend on the model.  Hardware Specifications and Configurations...
  • Page 19 Figure 1-2. Right View Table 1-2. Right View Icon Item Description Stylus pen slot Stores the stylus pen. Indicates the computer’s power status. System on: Blue  Standby: Breeze mode Orange (1 sec. on,  Power LED indicator 3 sec. off) Entering Hibernation: Blue ...
  • Page 20 Table 1-2. Right View (Continued) Icon Item Description Kensington lock slot Connects to a Kensington-compatible computer security lock. NOTE: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock.
  • Page 21 Figure 1-4. Left View Table 1-3. Left View Icon Item Description DC-in jack Connects to an AC adapter. Connects to USB devices with a USB  Type-C connector. Supports:  ® USB4 40Gbps  DisplayPort over USB-C  Thunderbolt™ 4 ...
  • Page 22 Figure 1-5. Top View 1-13 Hardware Specifications and Configurations...
  • Page 23 Figure 1-6. Base View Table 1-4. Base View Icon Item Description Insert a suitable tool into the hole to reset your Reset Hole computer. Speakers Emits audio from your computer. Hardware Specifications and Configurations 1-14...

  • Page 24: Touchpad Basics

    TouchPad Basics Figure 1-7. TouchPad Move your finger across the TouchPad (1) to move the cursor.  Press the left (2) and right (3) button areas located beneath the TouchPad to  perform selection and execution functions. These two button areas are the equivalent of the left and right buttons on a mouse.

  • Page 25: Using The Keyboard

    Using the Keyboard The computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, windows key, lock, function and special keys. Figure 1-8. Keyboard Lock Key Lock Key The keyboard has Caps Lock key which can be toggled on and off. When Caps Lock is on, all alphabetic characters typed are in uppercase.

  • Page 26: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows Logo key  Application key: This key has the same effect as clicking the right mouse  button; it opens the application's context menu Description Windows Pressed alone, this key has the same effect as clicking on the Windows Start Logo key button;...

  • Page 27: Hotkeys

    Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. Figure 1-9. Keyboard Hotkeys <fn> To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination.
  • Page 28 Hot key Icon Function Description Keyboard Turns the keyboard backlight on and <fn> + <F11> backlight toggle off. 1-19 Hardware Specifications and Configurations...

  • Page 29: System Block Diagram

    System Block Diagram Figure 1-10. System Block Diagram Hardware Specifications and Configurations 1-20...

  • Page 30: Specification Tables

    Specification Tables Computer specifications Item Metric Imperial Dimensions Length 318.2 mm 12.53 in. Width 225.5 mm 8.88 in. Height 17.99 mm 0.71 in. Weight (3-cell battery pack, 1.6 kg 3.53 lbs one SSD) Input power Operating voltage Operating current 4.74A Temperature Operating 0°C to 40°C...

  • Page 31: System Board Major Chips

    System Board Major Chips Item Specification Core logic ® Intel Raptor Lake Processor Family ® ® Intel Iris Xe Graphics eligible USB3.2 x2, USB Type-C x1 Super I/O controller Bluetooth ® Support Bluetooth 5.2 and later Wireless 802.11 a/b/g/n/ac/ax wireless LAN ...

  • Page 32: Thermal Management

    Thermal Management Laptop Mode (Silent mode) CPU Fan True Value Table (CPU Tj=100c) Temperature (°C) Fan1 Speed (RPM) SPL Spec (dBA) 38~42 2410 42~46 2640 46~50 2920 50~54 3160 54~58 3430 58~62 3720 77~82 4100 82~87 4590 CPU TCC offset: Trigger = 92c ...
  • Page 33 Laptop Mode (Performance mode) CPU Fan True Value Table (CPU Tj=100c) Temperature (°C) Fan1 Speed (RPM) SPL Spec (dBA) 30~34 2410 34~38 2640 38~42 2920 42~46 3160 46~50 3430 50~54 3720 54~58 4100 58~62 4590 62~66 5100 77~82 5330 CPU TCC offset: Trigger = 100c ...

  • Page 34: System Memory

    Laptop/Tablet Mode (Pre-OS mode) CPU Fan True Value Table (CPU Tj=100c) Temperature (°C) Fan1 Speed (RPM) SPL Spec (dBA) CPU TCC offset: Trigger = 92c  CPU ProcHOT: Trigger on = 97c, Trigger off = 95c, Need De-bounce 3 times ...

  • Page 35: Keyboard

     Phantom KB LITE-ON QV03T_A10B  Phantom KB SUNREX QV03T_A10B  Total number of keypads 80-/81-/84-key Acer backlight keyboard layout  80-/81-/84-key Acer keyboard layout  Windows logo key Internal & external keyboard Plug USB keyboard to the USB port directly: Yes...

  • Page 36: Usb Type-C Port

    USB Type-C Port Item Specification USB compliance level ® USB4 compliant (speed up to 40 Gb/s) Output Current of Power 5V / 3.0A Power-off USB Charging Not supported Mode DisplayPort Version Thunderbolt Version Thunderbolt™ 4 Power Delivery for Charging 65 W (19V) Type-C USB power adapter Number of USB port(s) Location Left side...

  • Page 37: Ac Adapter

    AC Adapter Item Specification Vendor & Model DELTA LITE-ON ADP-65DE BA PA-1650-50A3   ADP-65DE BH  Normal Input voltage 100-240 Vac, 50-60 Hz (The 100-240 Vac, 50-60 Hz (The adapter should operate from adapter should operate from 90-264 Vac with an input 90-264 Vac with an input frequency from 47-63 Hz) frequency from 47-63 Hz)

  • Page 38: Card Reader (N/A)

    Card Reader (N/A) Item Specification Chipset Package Maximum supported size Features Hard Disk Drive (N/A) Item Specification Vendor & Model Name Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate Media data transfer rate DC Power Requirements Voltage tolerance...

  • Page 39: Solid State Drive (Avl Components)

    Solid State Drive (AVL components) Item Specification Vendor & MICRON MICRON Model Name MTFDKBA1T0TFK-1B MTFDKBA1T0QFM-1B SDDQNQD-1T00-1014 C15ABYY D15ABYY Capacity 1024GB Performance Specifications Interface PCIe Gen4 x4 Fast data transfer rate 3000 MB/s 3600 MB/s 4900 MB/s (Gbits / sec, max) DC Power Requirements Voltage tolerance 3.3V (+/- 5%)

  • Page 40: Lcd Inverter (N/A)

    LCD 14” Item Specification Vendor & Model name HENGHAO HD-L140WA03-G5PA/ NV140WUM-N41 V8.1 Screen Diagonal (mm) Active Area (mm) 301.5936 (H) x 188.496 (V) Display resolution (pixels) 1920 x 1200 Pixel Pitch (mm) 0.157 (H) x 0.157 (V) Typical White Luminance 250 (typ.) (cd/m ) also called...

  • Page 41: Display Supported Resolution (Lcd Supported Resolution)

    Graphics Controller Item Specification VGA Chip ® ® Intel Iris Xe Graphics eligible Package Built-in to the CPU ® Feature OpenGL  OpenCL™ 3.0  ® ® Microsoft DirectX 12.1  ® Intel Quick Sync Video  Display Supported Resolution (LCD Supported Resolution) Resolution Specification Version 1.2...

  • Page 42: Audio Interface

    Audio Interface Item Specification Audio Controller Realtek ALC256M-CG (HDA) Audio onboard or optional On board Mono or Stereo Stereo Resolution 4-channel DAC supports two independent stereo or  2.1-channel sound outputs 4-channel ADC integrates two stereo and independent  analog sound inputs (multiple streaming) Compatibility HD audio Interface Sampling rate...

  • Page 43: Hd Camera

    HD Camera Item Specification Vendor Chicony Tech-Front Model C7FMH12 YHVC-1 Sensor Type 1/9” CMOS (GC1009) 1/9” HD CMOS (OV9734) Feature Automatic image control: Automatic image control:   Automatic Exposure Control, Automatic Exposure Control, Automatic White Balance, and Automatic White Balance, and Automatic Gain Control Automatic Gain Control Image Quality Control: Color...

  • Page 44: System Power Management

    System Power Management Item Specification Mech. Off (G3) All devices in the system are turned off completely. Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off completely. Working (S0/S1) Individual devices such as the CPU and hard disc may be power managed in this state.

  • Page 45: System Dma Specification (N/A)

    System DMA Specification (N/A) Legacy Mode Power Management System Interrupt Specification Hardware IRQ System Function ISA00 System timer ISA01 Standard PS/2 Keyboard ISA08 System CMOS/real time clock ISA14 Intel(R) Serial IO GPIO Host Controller - INTC1055 ISA55 - ISA204 Microsoft ACPI-Compliant System ISA256 - ISA511 Microsoft ACPI-Compliant System ISA1024...

  • Page 46: System I/O Address Map

    System I/O Address Map I/O address (hex) System Function (shipping configuration) 00000000 - 00000CF7 PCI Express Root Complex 00000020 - 00000021 Programmable interrupt controller 00000024 - 00000025 Programmable interrupt controller 00000028 - 00000029 Programmable interrupt controller 0000002C - 0000002D Programmable interrupt controller 0000002E - 0000002F Motherboard resources 00000030 - 00000031...
  • Page 47 I/O address (hex) System Function (shipping configuration) 000000B8 - 000000B9 Programmable interrupt controller 000000BC - 000000BD Programmable interrupt controller 000004D0 - 000004D1 Programmable interrupt controller 00000680 - 0000069F Motherboard resources 00000D00 - 0000FFFF PCI Express Root Complex 0000164E - 0000164F Motherboard resources 00001854 - 00001857 Motherboard resources...

  • Page 48: Large Memory Address Map

    Large Memory Address Map Memory address (hex) System Function (shipping configuration) 4000000000 - 7FFFFFFFFF PCI Express Root Complex Memory Address Map Memory address (hex) System Function (shipping configuration) 000A0000 - 000BFFFF PCI Express Root Complex 448C6000 - 448C6FFF UCM-UCSI ACPI Device 4F800000 - BFFFFFFF PCI Express Root Complex 50000000 - 51FFFFFF...
  • Page 49 Memory address (hex) System Function (shipping configuration) 601F200000 - 601F23FFFF USB4(TM) Host Router (Microsoft) 601F260000 - 601F26FFFF Intel(R) USB 3.20 eXtensible Host Controller - 1.20 (Microsoft) 601F270000 - 601F277FFF Intel(R) Platform Monitoring Technology Driver 601F291000 - 601F291FFF USB4(TM) Host Router (Microsoft) 601F2D1000 - 601F2D1FFF USB4(TM) Host Router (Microsoft) 6020000000 - 603BFFFFFF...
  • Page 50 CHAPTER System Utilities...
  • Page 51 BIOS Setup Utility........2-3 Navigating the BIOS Utility .

  • Page 52: System Utilities

    System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If Chapter 4, configuration problems occur, the setup utility may need to be run. Refer to Troubleshooting when a problem arises.
  • Page 53 NOTE: NOTE: Parameter values can be changed if enclosed in square brackets open the DIMM door open the DIMM door[ ]. Navigation keys appear at the bottom of the screen. Read parameter help carefully when making changes to parameter values. Parameter help is found in the Item Specific Help area of the screen.

  • Page 54: Bios

    ↑ ↓ Exit Select Menu Enter Select Sub-Menu Save and Exit ► ←→ Copyright (C) Acer Inc Figure 2-1. BIOS Information Table 2-1 describes the parameters shown in Figure 2-1. Table 2-1. BIOS Information Parameter Description CPU Info CPU (central processing unit) type and speed of system...
  • Page 55 Table 2-1. BIOS Information (Continued) Parameter Description Total Memory Total memory installed Serial Number Serial number of unit Asset Tag Number Asset tag number of system Ownership Tag Ownership tag of the system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID...

  • Page 56: Main

    Setup Defaults ↑ ↓ Exit Select Menu Enter Select Sub-Menu Save and Exit ► ←→ Copyright (C) Acer Inc Figure 2-2. BIOS Main Table 2-2 describes the parameters shown in Figure 2-2. Table 2-2. BIOS Main Parameter Description Format/Option System Time...
  • Page 57 Table 2-2. BIOS Main (Continued) Parameter Description Format/Option Wake on USB Option to enable/disable the USB devices Option: Enabled or Disabled while lid closed can wake the system, even if the lid is closed D2D Recovery Option to use D2D Recovery feature Option: Enabled or Disabled Keyboard Option to enable/disable the keyboard...

  • Page 58: Advanced

    Setup Defaults ↑ ↓ Exit Select Menu Enter Select Sub-Menu Save and Exit ► ←→ Copyright (C) Acer Inc Figure 2-3. BIOS Advanced Table 2-3 describes the parameters shown in Figure 2-3. Table 2-3. BIOS Advanced Parameter Description Option Intel VTX...

  • Page 59: Security

    ↑ ↓ Exit Select Menu Enter Select Sub-Menu Save and Exit ► ←→ Copyright (C) Acer Inc Figure 2-4. BIOS Security Table 2-4 describes the parameters shown in Figure 2-4. Table 2-4. BIOS Security Parameter Description Option Set Supervisor Password...
  • Page 60 Table 2-4. BIOS Security (Continued) Parameter Description Option Secure Boot Mode Display the current Secure Boot Mode status. Standard or Custom Standard: Default Option. No manual change  has been done to secure boot setting or users have previous restored security boot to factory default.

  • Page 61: Setting A Password

    Setting a Password Perform the following to set user or supervisor passwords: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and Enter press . The Set Supervisor Password dialog box appears. NOTE: NOTE: Changing a Password To change an existing password, refer to Figure 2-5.

  • Page 62: Changing A Password

    Changing a Password 1. Use the ↑ and ↓ keys to highlight Set Supervisor Password and press Enter . The Set Supervisor Password dialog box appears. Figure 2-7. Set Supervisor Password Enter 2. Type current password in Enter Current Password field and press 3.
  • Page 63 If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure 2-10). Figure 2-10. Setup Warning: Passwords Do Not Match System Utilities 2-14...

  • Page 64: Boot

    <Esc> to escape the menu 1. Windows Boot Manager Help Select Item F5/F6 Change Values Setup Defaults ↑ ↓ Exit Select Menu Enter Select ► Sub-Menu Save and Exit ←→ Copyright (C) Acer Inc Figure 2-11. BIOS Boot 2-15 System Utilities...

  • Page 65: Exit

    ↑ ↓ Exit Select Menu Enter Select Sub-Menu Save and Exit ► ←→ Copyright (C) Acer Inc Figure 2-12. BIOS Exit Table 2-5 describes the parameters in Figure 2-12. Table 2-5. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save setup item changes to system.

  • Page 66: Bios Flash Utilities

    BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted.  Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used.

  • Page 67: Winflash Utility

    WinFlash Utility Flash BIOS in Windows Environment NOTE: NOTE: For example: BIOS 1.00 Flash Utility Perform the following to run the in Windows mode to flash the BIOS: ZA0_100S.exe 1. Copy the WinFlash executable to desktop. 2. Plug in the AC power. CAUTION: The AC power adapter must be connected to the system and the system battery charge must be above 30% when using WinFlash utility.
  • Page 68 4. The User Account Control dialog box appears. Click to continue. Figure 2-14. User Account Control 5. The system will restart automatically and display the Flash BIOS Process as shown in Figure 2-15. Figure 2-15. Flash Process 2-19 System Utilities...
  • Page 69 6. When the Flash Process is finished, the system will restart automatically. 7. When the Post logo appears on the screen, press during the POST to enter the BIOS Setup Menu. Ensure that the System BIOS Version has been updated. Figure 2-16.
  • Page 70 Flash BIOS in Shell Environment NOTE: NOTE: For example: BIOS 1.00 Flash Utility Perform the following to run the in Windows (Shell environment) mode to flash the BIOS: ZA0_100.efi 1. Copy the WinFlash executable to shell bootable USB disk. 2. Plug in the AC power. CAUTION: The AC power adapter must be connected to the system and the system battery charge must be above 30% when using WinFlash utility.
  • Page 71 5. The system will restart automatically and display the Flash BIOS Process as shown in Figure 2-18. Figure 2-18. Flash Process 6. When the Flash Process is finished, the system will restart automatically. 7. When the Post logo appears on the screen, press F2 during the POST (power-on self-test) screen to enter the BIOS.

  • Page 72: Miscellaneous Tools

    Miscellaneous Tools Using DMI Tools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with the hardware before sending information to the operating system (Windows, etc.).
  • Page 73 Enter 6. Under Main menu option, select ”F12 Boot Menu” item and then press change the setting from Disabled to Enabled. Figure 2-21. F12 Boot Menu Option 7. Press and select ”Yes” to save the settings and exit the BIOS Menu (Figure 2-22).
  • Page 74 8. Press during the POST (power-on self-test) screen to enter the Boot Option Menu. Enter 9. Select ”USB bootable device” and press to enter WINPE x64 mode. Figure 2-23. Boot Option Menu Option 10. Execute the following commands to switch to disk D. Figure 2-24.
  • Page 75 Enter 11. Type wqdmi and press (Figure 2-24). To execute a specific function, input the command and the associated parameter as shown in Figure 2-25. Figure 2-25. DMI Tools Main Menu Screen System Utilities 2-26...

  • Page 76: Read/Write Product Name

    Read/Write Product Name Execute WQDMI -rp to read the product name.  Figure 2-26. Read Product Name Execute WQDMI -wp [string] to write the product name.  Figure 2-27. Write Product Name 2-27 System Utilities...

  • Page 77: Enable/Disable Slic (Software Licensing Internal Code)

    Enable/Disable SLIC (Software Licensing Internal Code) Execute WQDMI -RSLIC to read the SLIC.  Figure 2-28. Read SLIC Table 2-6 describes the SLIC mapping parameters. Table 2-6. SLIC Mapping Parameters OS SKU OA2.1 (SLIC) Windows 7 / Windows XP Enable Windows 8 Standard Disable Windows 8 Professional...
  • Page 78 Execute WQDMI -WSLIC 1 to enable or restore the SLIC (for Windows 7/XP and  Windows 8/10 Professional OS). Figure 2-30. Enable SLIC 2-29 System Utilities...
  • Page 79 Read/Write Shipping Region Execute WQDMI -rrg to read the shipping region.  Figure 2-31. Read Shipping Region Execute WQDMI -wrg [STRING] to write the shipping region.  0-Wordwide, 1-China, 2-Indonesia, 3-US, 4-Egypt Figure 2-32. Write Shipping Region System Utilities 2-30...

  • Page 80: Read/Write Lan Mac Address

    Read/Write LAN MAC Address Execute WQDMI -rmac to read the LAN MAC address.  Figure 2-33. Read LAN MAC Address Execute WQDMI -wmac [STRING] to write the LAN MAC address.  Figure 2-34. Write LAN MAC Address 2-31 System Utilities...

  • Page 81: Read/Write Mainboard Serial Number

    Read/Write Mainboard Serial Number Execute WQDMI -RMBSN to read the mainboard serial number.  Figure 2-35. Read Mainboard Serial Number Execute WQDMI -WMBSN [STRING] to write the mainboard serial number.  Figure 2-36. Write Mainboard Serial Number System Utilities 2-32...

  • Page 82: Read/Write F/G Serial Number

    Read/Write F/G Serial Number Execute WQDMI -RFGSN to read the F/G serial number.  Figure 2-37. Read F/G Serial Number Execute WQDMI -WFGSN [STRING] to write the F/G serial number.  Figure 2-38. Write F/G Serial Number 2-33 System Utilities...

  • Page 83: Read/Write Asset Tag

    Read/Write Asset Tag Execute WQDMI -RASSET to read the asset tag.  Figure 2-39. Read Asset Tag Execute WQDMI -WASSET [STRING] to write the asset tag.  Figure 2-40. Write Asset Tag System Utilities 2-34...

  • Page 84: Read/Write Manufacture Name

    Read/Write Manufacture Name Execute WQDMI -RM to read the manufacture name.  Figure 2-41. Read Manufacture Name Execute WQDMI -WM [STRING] to write the manufacture name.  0-Acer, 1-Packard Bell, 2-Gateway, 3-eMachines Figure 2-42. Write Manufacture Name 2-35 System Utilities...

  • Page 85: Read/Write Uuid

    Read/Write UUID Execute WQDMI -RUUID to read the UUID.  Figure 2-43. Read UUID Execute WQDMI -WUUID [STRING] to write the UUID.  Figure 2-44. Write UUID Execute WQDMI -GWUUID to write the UUID by auto generate.  Figure 2-45. Write UUID by Auto-generate System Utilities 2-36...
  • Page 86 Read/Write Marketing Name Execute WQDMI -rmktn to read the marketing name.  Figure 2-46. Read Marketing Name Execute WQDMI -wmktn [STRING] to write the marketing name.  Figure 2-47. Write Marketing Name 2-37 System Utilities...
  • Page 87 Save Data to EEPROM Shift For Windows 10/11 OS, click +”Shut down” at the same time to turn off the  system. Figure 2-48. Shutdown for Windows OS NOTE: NOTE: When using any of the write options, restart the system to make the new DMI data effective.

  • Page 88: Crisis Disk Recovery

    Crisis Disk Recovery 1. Prepare a bootable USB Flash Disk. ZA0.fd 2. Copy the file to the USB flash disk root directory. 3. Power off the system and ensure the AC adapter is plugged into the system. 4. Insert the USB Flash Disk into the system. Power 5.
  • Page 89 8. The Power LED will stop blinking and turn off when the Crisis Recovery Process is Power finished. Press the button to turn on the computer. Figure 2-51. Crisis Recovery Finished 9. When the Post logo appears on the screen, press F2 during the POST (power-on self-test) screen to enter the BIOS.
  • Page 90 CHAPTER Machine Maintenance Procedures...
  • Page 91 Introduction ......... 3-4 General Information .
  • Page 92 Main Unit Reassembly Process ......3-79 Replacing the Top Assembly ......3-79 Replacing the Stylus Holder.

  • Page 93: Introduction

    Machine Maintenance Procedures Introduction This chapter contains general information about the computer, a list of tools needed to do the required maintenance and step by step procedures on how to remove and install components from the computer. General Information The product previews seen in the following procedures may not represent the final product color or configuration.

  • Page 94: Pre-Disassembly Instructions

    Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the AC adapter from the DC-in jack (A) or the power adapter from the USB Type-C port (B) as shown in Figure 3-1.

  • Page 95: Disassembly Process

    Observe the order of the sequence to avoid damage to any of the hardware components. For example, when removing the heatsink, remove first the base cover and battery in that order. Table 3-1. Main Screw List Size Quantity Acer Part No. SCREW M2.5*4.0 86.KKCN7.001 SCREW M2.0*2.0- I(BNI)(NY)IRON 86.G55N7.001 SCREW M2.5*6-I(BNI)(NYLOK)IRON 86.SHXN7.004...

  • Page 96: Main Unit Disassembly Process

    USB Board Speaker Mainboard Stylus Holder Top Assembly Figure 3-3. Main Unit Disassembly Flowchart Table 3-2. Main Unit Screw List Step Size Quantity Acer Part No. Base Cover Removal M2.5*6.0 86.SHXN7.004 SSD Module Removal M2.0*3.0 86.GDEN7.001 WLAN Module Removal M2.0*3.0 86.GDEN7.001 Heatsink Removal M2.0*3.0...
  • Page 97 Step Size Quantity Acer Part No. Stylus Charger Cable M2.0*5.0 86.TG607.004 Removal Mainboard Removal M2.5*6.0 4 (hinge) 86.SHXN7.004 M2.0*2.0 86.G55N7.001 USB Board Removal M2.0*2.0 86.G55N7.001 Stylus Holder Removal M2.0*5.0 86.TG607.004 NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled.

  • Page 98: Base Cover Removal

    Base Cover Removal 1. Remove ten (10) screws from the base cover (Figure 3-4). Figure 3-4. Base Cover Removal 2. Carefully pry the base cover starting from the bottom side to release the latches (Figure 3-5). Figure 3-5. Base Cover Removal Machine Maintenance Procedures...
  • Page 99 3. Continue to release the remaining latches on the left, right, and upper sides. Then grasp and remove the base cover from the system (Figure 3-6). Figure 3-6. Base Cover Removal Size Torque Quantity Screw Type M2.5*6.0 3.0±15%kgf-cm Call out Machine Maintenance Procedures 3-10...

  • Page 100: Battery Pack Removal

    Battery Pack Removal Prerequisite: Base Cover Removal 1. Find the battery pack (A) in the system (Figure 3-7). 2. Detach the acetate tape (B) securing the battery cable to the mainboard connector (Figure 3-7). Figure 3-7. Battery Pack Removal 3. Disconnect the battery cable from the mainboard connector (C) (Figure 3-8).
  • Page 101 4. Lift to release the battery pack from the guide pins (D) (Figure 3-9). Then remove the battery pack from the top assembly. WEEE Annex VII Component: Battery Pack Figure 3-9. Battery Pack Removal IMPORTANT: Follow local regulations for battery disposal. Machine Maintenance Procedures 3-12...

  • Page 102: Ssd Module Removal

    SSD Module Removal Prerequisite: Battery Pack Removal 1. Remove one (1) screw securing the SSD module (Figure 3-10). Figure 3-10. SSD Module Removal 2. Disconnect the SSD module (A) from the mainboard connector (B) (Figure 3-11). Then remove the SSD module. Figure 3-11.
  • Page 103 3. By holding the upper edge of the copper foil with mylar (C), unfold and detach it from the SSD module as shown in Figure 3-12 Figure 3-13 but DO NOT remove yet! Figure 3-12. SSD Module Removal Figure 3-13. SSD Module Removal Machine Maintenance Procedures 3-14...
  • Page 104 4. Detach the SSD module from the adhesive graphite strip (marked with yellow dashed line) as shown in Figure 3-14. WEEE Annex VII Component: SSD Module Figure 3-14. SSD Module Removal Size Torque Quantity Screw Type M2.0*3.0 2.0+10%kgf-cm Call out 3-15 Machine Maintenance Procedures...

  • Page 105: Wlan Module Removal

    WLAN Module Removal Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 3-15). Figure 3-15. WLAN Module Location 2. Disconnect the WLAN antennas cables from the WLAN module connectors (B) (Figure 3-16). 3. Remove one (1) screw securing the WLAN module in place (Figure 3-16).
  • Page 106 4. Disconnect the WLAN module from the mainboard connector (C) (Figure 3-17). Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 3-17. WLAN Module Removal Size Torque Quantity Screw Type M2.0*3.0 2.0+10%kgf-cm Call out 3-17 Machine Maintenance Procedures...

  • Page 107: Heatsink Removal

    Heatsink Removal Prerequisite: Battery Pack Removal 1. Remove three (3) screws (in reverse numerical order from three (3) to one (1)) securing the CPU heatsink (Figure 3-18). Figure 3-18. Heatsink Removal 2. Carefully lift the heatsink (A) to remove it from the mainboard and top assembly (Figure 3-19).
  • Page 108 Size Torque Quantity Screw Type M2.0*3.0 2.0+10%kgf-cm Call out 3-19 Machine Maintenance Procedures...

  • Page 109: Fan Module Removal

    Fan Module Removal Prerequisite: Battery Pack Removal 1. Detach the tape (A). Then disconnect the fan cable from the mainboard connector (B) (Figure 3-20). 2. Remove two (2) screws securing the fan module (Figure 3-20). Figure 3-20. Fan Module Removal 3.
  • Page 110 Size Torque Quantity Screw Type M2.0*5.0 2.0+10%kgf-cm Call out 3-21 Machine Maintenance Procedures...

  • Page 111: Rtc Battery Removal

    RTC Battery Removal Prerequisite: Battery Pack Removal 1. Disconnect the RTC battery cable from the mainboard connector (A) (Figure 3-22). 2. Using plastic tweezers, carefully pry to detach the adhesive tape underneath the RTC battery (B) (Figure 3-22). Then remove the RTC battery. WEEE Annex VII Component: RTC Battery Figure 3-22.

  • Page 112: Gmr Sensor Board Removal

    GMR Sensor Board Removal Prerequisite: Battery Pack Removal 1. Find the GMR sensor board (A) on the top assembly (Figure 3-23). Figure 3-23. GMR Sensor Board Location 2. Disconnect the GMR sensor board FFC (B) from the mainboard and GMR sensor board connectors.
  • Page 113 CAUTION: GMR sensor board FFC FFC (Flexible Flat Circuit) can be damaged if removed while the mainboard and GMR sensor board connectors are locked. 4. Release the GMR sensor board from the guide pin (C) on the top assembly (Figure 3-25).

  • Page 114: Lcd Module Removal

    LCD Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the WLAN antennas cables from the WLAN module connectors (A). Then unroute and release the cables from the cable clips as shown in Figure 3-26. Figure 3-26. LCD Module Removal 3-25 Machine Maintenance Procedures...
  • Page 115 2. Disconnect the LVDS cable from the mainboard connector (B). Then unroute the cable from the cable guides as shown in Figure 3-27. 3. Disconnect the G-sensor board cable from the mainboard connector (C). Then unroute the cable from the cable guides as shown in Figure 3-27.
  • Page 116 5. Lift the top assembly until it is fully open (Figure 3-29). Figure 3-29. LCD Module Removal 6. Close the top assembly and lift both LCD hinges until they are fully extended (Figure 3-30). Figure 3-30. LCD Module Removal 3-27 Machine Maintenance Procedures...
  • Page 117 7. Open the top assembly again. Then remove the LCD module (D) away from the top assembly (Figure 3-31). CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. Figure 3-31. LCD Module Removal Size Torque Quantity...

  • Page 118: Dc-In Cable Removal

    DC-IN Cable Removal Prerequisite: Battery Pack Removal 1. Remove four (4) screws securing the left LCD hinge (Figure 3-32). Figure 3-32. DC-IN Cable Removal 2. Lift the top assembly until it is fully open (Figure 3-33). Figure 3-33. DC-IN Cable Removal 3-29 Machine Maintenance Procedures...
  • Page 119 3. Close the top assembly and lift the left LCD hinge until it is fully extended (Figure 3-34). Figure 3-34. DC-IN Cable Removal 4. Disconnect the DC-IN cable from the mainboard connector (A). Then remove the DC-IN cable (B) from its slot on the top assembly (Figure 3-35).

  • Page 120: Touchpad Module Removal

    Touchpad Module Removal Prerequisite: Battery Pack Removal 1. Slightly detach and lift the mylar. Then disconnect the touchpad FFC (A) from the mainboard and touchpad module connectors (Figure 3-36). Then remove the FFC. Figure 3-36. Touchpad Module Removal CAUTION: Touchpad FFC (Flexible Flat Circuit) can be damaged if removed while the mainboard and touchpad module connectors are locked.
  • Page 121 2. Disconnect the GMR sensor board FFC from the mainboard connector (B) (Figure 3-37). 3. Disconnect the fingerprint FFC (C) from the mainboard and touchpad module connectors. Then carefully detach the FFC from its underneath adhesive and remove the fingerprint FFC (Figure 3-37).
  • Page 122 5. Remove three (3) screws securing the touchpad module (Figure 3-39). Figure 3-39. Touchpad Module Removal 6. Using the screwdriver, push the guide pin (E) firmly to release it from the top assembly (Figure 3-40). 7. Slide the touchpad module slightly to disengage it from the bottom latches (F), and then remove the touchpad module (G) from the top assembly (Figure 3-40).

  • Page 123: Stylus Charger Cable Removal

    Stylus Charger Cable Removal Prerequisite: Battery Pack Removal 1. Detach the tape (A). Then disconnect the stylus charger cable from the USB board connector (B) (Figure 3-41). 2. Remove one (1) screw securing the stylus charger cable (Figure 3-41). Figure 3-41. Stylus Charger Cable Removal 3.
  • Page 124 Size Torque Quantity Screw Type M2.0*5.0 2.0+10%kgf-cm Call out 3-35 Machine Maintenance Procedures...

  • Page 125: Mainboard Removal

    Mainboard Removal Prerequisite: SSD Module Removal, WLAN Module Removal, Heatsink Removal, and Fan Module Removal 1. Remove four screws (A) securing the left LCD hinge (Figure 3-43). Figure 3-43. Mainboard Removal 2. Lift the top assembly until it is fully open (Figure 3-44).
  • Page 126 3. Close the top assembly and lift the left LCD hinge until it is fully extended (Figure 3-45). Figure 3-45. Mainboard Removal 4. Disconnect the USB board FFC from the mainboard connector (B) (Figure 3-46). 5. Disconnect the keyboard backlight FPC from the mainboard connector (C) (Figure 3-46).
  • Page 127 14. Disconnect the G-sensor board cable from the mainboard connector (L). Then unroute the cable from the cable guides as shown in Figure 3-46. Figure 3-46. Mainboard Removal CAUTION: USB board FFC (Flexible Flat Circuit), touchpad FFC, fingerprint FFC, GMR sensor board FFC, keyboard backlight FPC (Flexible Printed Circuit), and keyboard FPC, can be damaged if removed while the mainboard connectors are locked.
  • Page 128 16. Release the mainboard (N) from the I/O ports slots and guide pins (O) on the top assembly (Figure 3-48). Then remove the mainboard. WEEE Annex VII Component: Mainboard Figure 3-48. Mainboard Removal Figure 3-49. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 3-49.
  • Page 129 Size Torque Quantity Screw Type M2.5*6.0 3.0±15%kgf-cm 4 (hinge) M2.0*2.0 2.0+10%kgf-cm Machine Maintenance Procedures 3-40...

  • Page 130: Usb Board Removal

    USB Board Removal Prerequisite: Fan Module Removal 1. Disconnect the WLAN antennas cables from the WLAN module connectors (A). Then unroute and release the cables from the cable clips as shown in Figure 3-50. Figure 3-50. USB Board Removal 3-41 Machine Maintenance Procedures...
  • Page 131 2. Disconnect the USB board FFC (B) from the USB board and mainboard connectors Then carefully detach the FFC from its underneath adhesive and remove the USB board FFC (Figure 3-51). 3. Detach the tape (C). Then disconnect the stylus charger cable from the USB board connector (D) (Figure 3-51).
  • Page 132 Size Torque Quantity Screw Type M2.0*2.0 2.0+10%kgf-cm Call out 3-43 Machine Maintenance Procedures...

  • Page 133: Speaker Module Removal

    Speaker Module Removal Prerequisite: GMR Sensor Board Removal 1. Disconnect the speaker cable from the mainboard connector (A). Then unroute the speaker cable from the cable guides as shown in Figure 3-53. Figure 3-53. Speaker Module Removal 2. Lift the speakers (B) to release them from the guide pins (C) on the top assembly (Figure 3-54).

  • Page 134: Stylus Holder Removal

    Stylus Holder Removal Prerequisite: Stylus Charger Cable Removal 1. Disconnect the WLAN antennas cables from the WLAN module connectors (A). Then unroute and release the cables from the cable clips as shown in Figure 3-55. Figure 3-55. Stylus Holder Removal 2.
  • Page 135 3. Lift the stylus holder (B) to release it from the guide pins (C) on the top assembly (Figure 3-57). Then remove the stylus holder. Figure 3-57. Stylus Holder Removal Size Torque Quantity Screw Type M2.0*5.0 2.0+10%kgf-cm Call out Machine Maintenance Procedures 3-46...

  • Page 136: Top Assembly Removal

    Top Assembly Removal Prerequisite: LCD Module Removal, DC-IN Cable Removal, Touchpad Module Removal, Mainboard Removal, USB Board Removal, Speaker Module Removal, and Stylus Holder Removal NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.

  • Page 137: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart LCD Module LCD Panel G-Sensor LCD Hinge Camera Module LVDS Cable WLAN Antenna Board Table 3-3. LCD Module Screw List Step Size Quantity Acer Part No. LCD Hinges Removal M2.5*4.0 86.KKCN7.001 Machine Maintenance Procedures 3-48...

  • Page 138: Lcd Panel Removal

    LCD Panel Removal Prerequisite: LCD Module Removal 1. With the LCD panel facing down, pry the LCD cover to release latches as shown in Figure 3-59. Figure 3-59. LCD Panel Removal 2. Carefully lift the upper part of the LCD panel (A). Then continue releasing the remaining latches on the bottom side of the LCD panel (Figure 3-60).
  • Page 139 3. Release the LVDS cable (B) from the LCD hinge cap. Then remove the LCD panel from the LCD cover (Figure 3-61). Figure 3-61. LCD Panel Removal Machine Maintenance Procedures 3-50...

  • Page 140: Lvds Cable Removal

    LVDS Cable Removal Prerequisite: LCD Panel Removal NOTE: NOTE: The LVDS cable includes the LCD panel cable, touch control board cable, and camera cable. 1. Lift the camera module (A) to release it from the guide pins (B) (Figure 3-62). Then remove the camera module from its compartment.
  • Page 141 2. Unroute the LVDS cable (C) from the cable guides on the LCD panel as shown in Figure 3-63. DO NOT remove the LVDS cable yet! Figure 3-63. LVDS Cable Removal 3. Disconnect the LVDS cable from the touch control board connector (D) and continue unrouting the LVDS cable from the bottom side of the LCD panel and bezel as shown Figure 3-64.
  • Page 142 4. Detach the mylar tape (E) securing the LVDS cable to the LCD panel (Figure 3-65). Figure 3-65. LVDS Cable Removal 5. Lift the latch (F) securing the LVDS cable (Figure 3-66). Figure 3-66. LVDS Cable Removal 3-53 Machine Maintenance Procedures...
  • Page 143 6. Disconnect the LVDS cable from the LCD panel connector (G) (Figure 3-67). Figure 3-67. LVDS Cable Removal 7. Disconnect the LVDS cable from the camera module connector (H) (Figure 3-67). Then remove the LVDS cable. Figure 3-68. LVDS Cable Removal Machine Maintenance Procedures 3-54...

  • Page 144: Lcd Hinges Removal

    LCD Hinges Removal Prerequisite: LCD Panel Removal 1. Remove six (6) screws securing the LCD hinges (Figure 3-69). Figure 3-69. LCD Hinges Removal 2. Lift the LCD hinges (A) to release them from the guide pins (B) (Figure 3-70). Then remove the LCD hinges from the LCD cover.
  • Page 145 Size Torque Quantity Screw Type M2.5*4.0 2.0+10%kgf-cm Call out Machine Maintenance Procedures 3-56...

  • Page 146: Camera Module Removal

    Camera Module Removal Prerequisite: LCD Panel Removal NOTE: NOTE: The LVDS cable includes the LCD panel cable, touch control board cable, and camera cable. 1. Find the camera module (A) on the LCD cover (Figure 3-71). Figure 3-71. Camera Module Location 3-57 Machine Maintenance Procedures...
  • Page 147 2. Carefully lift the camera module to release it from the guide pins (B) (Figure 3-72). Then remove the camera module from the LCD bezel. Figure 3-72. Camera Module Removal 3. Disconnect the LVDS cable from the camera module connector (C) (Figure 3-73).
  • Page 148 4. Carefully detach the microphone rubbers (D) from the camera module (Figure 3-74). Figure 3-74. Camera Module Removal 3-59 Machine Maintenance Procedures...

  • Page 149: G-Sensor Board Removal

    G-Sensor Board Removal Prerequisite: LCD Panel Removal 1. Find the G-sensor board (A) on the LCD cover (Figure 3-75). Figure 3-75. G-Sensor Board Location 2. Release the G-sensor board cable from the LCD hinge cap. Then unroute the cable from the cable guides as shown in Figure 3-76.
  • Page 150 4. Pry to release the G-sensor board from the guide pins (C) (Figure 3-77). Then remove the G-sensor board. Figure 3-77. G-Sensor Board Removal 3-61 Machine Maintenance Procedures...

  • Page 151: Wlan Antenna Removal

    WLAN Antenna Removal Prerequisite: LCD Panel Removal 1. Release the WLAN antennas cables (A) from the LCD hinge cap. Then unroute the cables from the cable guides as shown in Figure 3-78. Figure 3-78. WLAN Antenna Removal 2. Continue to unroute the WLAN antennas cables from the cable guides on the right side of the LCD cover as shown in Figure 3-79.
  • Page 152 3. Unroute the AUX antenna cable (B) from the cable guides on the upper side of the LCD cover as shown in Figure 3-80. Figure 3-80. WLAN Antenna Removal 4. Gently peel off the AUX antenna and its grounding foil (Figure 3-81).
  • Page 153 6. Gently peel off the MAIN antenna and its grounding foil (Figure 3-82). 7. Remove the MAIN antenna from the LCD cover (Figure 3-82). MAIN Figure 3-82. WLAN Antenna Removal CAUTION: Use care not to damage the antenna PCB circuit area when the grounding foil is removed.

  • Page 154: Lcd Module Reassembly Process

    LCD Module Reassembly Process Replacing the WLAN Antenna 1. Place the MAIN antenna onto its designated slot on the LCD cover. Make sure the antenna PCB circuit area is properly seated and placed onto its slot highlighted by a green rectangle as shown in Figure 3-83.
  • Page 155 3. Place the AUX antenna onto its designated slot on the LCD cover. Make sure the antenna PCB circuit area is properly seated and placed onto its slot highlighted by a green rectangle as shown in Figure 3-84. 4. Adhere the grounding foil of the AUX antenna as marked in yellow (Figure 3-84).
  • Page 156 6. Continue to route the WLAN antennas cables (B) through the cable guides on the right side of the LCD cover as shown in Figure 3-86. Figure 3-86. Replacing the WLAN Antenna 7. Continue to route the WLAN antennas cables through the cable guides on the bottom side of the LCD cover.

  • Page 157: Replacing The G-Sensor Board

    Replacing the G-Sensor Board 1. By aligning with the guide pins (A), install the G-sensor board (B) onto its slot on the LCD cover (Figure 3-88). Figure 3-88. Replacing the G-Sensor Board 2. Connect the G-sensor board cable from the G-sensor board connector (C) (Figure 3-89).

  • Page 158: Replacing The Camera Module

    Replacing the Camera Module NOTE: NOTE: The LVDS cable includes the LCD panel cable, touch control board cable, and camera cable. 1. Carefully attach the microphone rubbers (A) onto their respective slots on the camera module (Figure 3-90). Figure 3-90. Replacing the Camera Module 2.
  • Page 159 3. Install the camera module (C) to its compartment on the LCD bezel (Figure 3-92). Figure 3-92. Replacing the Camera Module IMPORTANT: When installing the camera module, make sure it is properly aligned with the guide pins (D) and placed onto its designated location as shown in Figure 3-92.

  • Page 160: Replacing The Lcd Hinges

    Replacing the LCD Hinges 1. Place the left and right LCD hinges (A) on the LCD cover (Figure 3-93). Figure 3-93. Replacing the LCD Hinges IMPORTANT: When installing the LCD hinges, make sure they are properly aligned with the guide pins (B), and placed onto their designated locations as shown in Figure 3-93.
  • Page 161 Size Torque Quantity Screw Type M2.5*4.0 2.0+10%kgf-cm Call out Machine Maintenance Procedures 3-72...

  • Page 162: Replacing The Lvds Cable

    Replacing the LVDS Cable NOTE: NOTE: The LVDS cable includes the LCD panel cable, touch control board cable, and camera cable. 1. Connect the LVDS cable to the camera module connector (A) (Figure 3-95). Figure 3-95. Replacing the LVDS Cable 2.
  • Page 163 IMPORTANT: When installing the camera module, make sure it is properly aligned with the guide pins (C) and placed onto its designated location as shown in Figure 3-96. 3. Place the LCD panel on a flat surface with the back side facing up. Then connect the LVDS cable (D) to the LCD panel connector (E) (Figure 3-97).
  • Page 164 5. Adhere the mylar tape (G) to secure the LVDS cable to the LCD panel (Figure 3-99). Figure 3-99. Replacing the LVDS Cable 6. Connect the LVDS cable to the touch control board connector (H) (Figure 3-100). 7. Route the LVDS cable through the cable guides on the bottom side of the LCD panel and bezel as shown in Figure 3-100.
  • Page 165 8. Continue to route the LVDS cable through the cable guides on the LCD panel as shown in Figure 3-101. Press and straighten the cable to ensure its underneath adhesive is properly attached to the LCD panel. IMPORTANT: Make sure the LVDS cable is properly placed onto its designated cable routing path highlighted by the yellow lines as shown in Figure 3-101.

  • Page 166: Replacing The Lcd Panel

    Replacing the LCD Panel 1. Place the LVDS cable (A) partially inside the LCD hinge cap as shown in Figure 3-102. Figure 3-102. Replacing the LCD Panel 2. Starting from the bottom side, align and place the LCD panel (B) on the LCD cover (Figure 3-103).
  • Page 167 3. Press the bottom, left, right, and upper sides latches to secure the LCD panel to the LCD cover (Figure 3-104). NOTE: NOTE: When pressing on the latches, make sure to follow the direction of the arrows as shown in Figure 3-104.

  • Page 168: Main Unit Reassembly Process

    Main Unit Reassembly Process Replacing the Top Assembly NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.
  • Page 169 IMPORTANT: If you use a new top assembly, do the following: a. Align and attach the mylar onto the designated location on the keyboard FPC as shown in Figure 3-106. Figure 3-106. Top Assembly b. Fold the keyboard FPC (Figure 3-107).

  • Page 170: Replacing The Stylus Holder

    Replacing the Stylus Holder 1. By aligning with the guide pins (A), place the stylus holder (B) into its compartment on the top assembly (Figure 3-108). Figure 3-108. Replacing the Stylus Holder 2. Install two (2) screws to secure the stylus holder (Figure 3-109).
  • Page 171 3. Route and install the WLAN antennas cables into the cable clips. Then connect the cables to the WLAN module connectors (C) (Figure 3-110). Figure 3-110. Replacing the Stylus Holder Size Torque Quantity Screw Type M2.0*5.0 2.0+10%kgf-cm Call out Machine Maintenance Procedures 3-82...

  • Page 172: Replacing The Speaker Module

    Replacing the Speaker Module 1. Place the speakers (A) to their respective compartments on the top assembly. Then route the speaker cable through the cable guides as shown in Figure 3-111. Figure 3-111. Replacing the Speaker Module IMPORTANT: When installing the speakers, make sure there are properly aligned with the guide pins (B) and placed onto their designated locations as shown in Figure 3-111.

  • Page 173: Replacing The Usb Board

    Replacing the USB Board 1. Align and slide the I/O ports on the USB board (A) into their slots on the top assembly (Figure 3-113). 2. Place the USB board onto its compartment until it is fully seated and secured to the guide pin (B) (Figure 3-113).
  • Page 174 3. Install and secure one (1) screw to the USB board (Figure 3-114). 4. Connect the stylus charger cable to the USB board connector (C). Then attach the tape (D) (Figure 3-114). 5. Connect the USB board FFC (E) to the USB board and mainboard connectors. Then press the middle portion of the FFC to ensure its underneath adhesive is properly attached (Figure...
  • Page 175 Size Torque Quantity Screw Type M2.0*2.0 2.0+10%kgf-cm Call out Machine Maintenance Procedures 3-86...

  • Page 176: Replacing The Mainboard

    Replacing the Mainboard 1. Align and slide the I/O ports on the mainboard (A) into their slots on the top assembly (Figure 3-116). 2. Place the mainboard onto its compartment until it is fully seated and secured to the guide pins (B) (Figure 3-116).
  • Page 177 3. Install four (4) screws (C) to secure the mainboard (Figure 3-117). Figure 3-117. Replacing the Mainboard 4. Connect the USB board FFC to the USB board connector (D) (Figure 3-118). 5. Connect the keyboard backlight FPC to the mainboard connector (E) (Figure 3-118).
  • Page 178 14. Route the LVDS cable through the cable guides on the top assembly. Then connect the cable to the mainboard connector (N) (Figure 3-118). Figure 3-118. Replacing the Mainboard NOTE: NOTE: Make sure that the USB board FFC, touchpad FFC, fingerprint FFC, GMR sensor board FFC, keyboard backlight FPC, and keyboard FPC, are firmly secured to the mainboard connectors.
  • Page 179 16. Install four screws (O) to secure the left LCD hinge (Figure 3-120). Figure 3-120. Replacing the Mainboard Size Torque Quantity Screw Type M2.0*2.0 2.0+10%kgf-cm M2.5*6.0 3.0±15%kgf-cm 4 (hinge) Machine Maintenance Procedures 3-90...

  • Page 180: Replacing The Stylus Charger Cable

    Replacing the Stylus Charger Cable 1. By aligning with the guide tab (highlighted by the green line), install the stylus charger cable (A) into its slot on the top assembly (Figure 3-121). Figure 3-121. Replacing the Stylus Charger Cable 2. Install one (1) screw to secure the stylus charger cable (Figure 3-122).
  • Page 181 Size Torque Quantity Screw Type M2.0*5.0 2.0+10%kgf-cm Call out Machine Maintenance Procedures 3-92...

  • Page 182: Replacing The Touchpad Module

    Replacing the Touchpad Module 1. Slight lift the mylar. Then slide the touchpad module (A) into the bottom latches (B) until those are fully engaged (Figure 3-123). 2. Ensure that the touchpad module is properly aligned with the guide pins (C), push the touchpad module firmly onto its slot until it is fully seated in place (Figure 3-123).
  • Page 183 4. Attach the conductive tape (D) onto the touchpad module and top assembly. Make sure the conductive tape is properly aligned and placed onto its slot highlighted by the yellow and green lines as shown in Figure 3-125. Figure 3-125. Replacing the Touchpad Module 5.
  • Page 184 7. Connect the touchpad FFC (G) to the mainboard and touchpad module connectors (Figure 3-127). Figure 3-127. Replacing the Touchpad Module NOTE: NOTE: Make sure that the touchpad FFC is firmly secured to the mainboard and touchpad module connectors. Size Torque Quantity Screw Type...

  • Page 185: Replacing The Dc-In Cable

    Replacing the DC-IN Cable 1. Install the DC-IN cable (A) into its slot on the top assembly. Then connect the DC-IN cable to the mainboard connector (B) (Figure 3-128). Figure 3-128. Replacing the DC-IN Cable 2. Close the left LCD hinge until it is fully seated in place (Figure 3-129).
  • Page 186 3. Install four (4) screws to secure the left LCD hinge (Figure 3-130). Figure 3-130. Replacing the DC-IN Cable Size Torque Quantity Screw Type M2.5*6.0 3.0±15%kgf-cm 4 (hinge) Call out 3-97 Machine Maintenance Procedures...

  • Page 187: Replacing The Lcd Module

    Replacing the LCD Module 1. By holding the top assembly upright and the keyboard is facing you, align the top assembly with the LCD hinges slots on the LCD module (A) as shown in Figure 3-131. Figure 3-131. Replacing the LCD Module 2.
  • Page 188 3. Install seven (7) screws to secure the LCD hinges (Figure 3-133). CAUTION: Make sure all cables are moved away from the device to avoid damage during installation. Figure 3-133. Replacing the LCD Module 4. Route the G-sensor board cable through the cable guides on the top assembly. Then connect the cable to the mainboard connector (B) (Figure 3-134).
  • Page 189 6. Route and install the WLAN antennas cables into the cable clips. Then connect the cables to the WLAN module connectors (D) (Figure 3-135). Figure 3-135. Replacing the LCD Module Size Torque Quantity Screw Type M2.5*6.0 3.0±15%kgf-cm Call out Machine Maintenance Procedures 3-100...

  • Page 190: Replacing The Gmr Sensor Board

    Replacing the GMR Sensor Board 1. By aligning with the guide pin (A), install the GMR sensor board (B) into its slot on the top assembly (Figure 3-136). Figure 3-136. Replacing the GMR Sensor Board 2. Install one (1) screw to secure the GMR sensor board (Figure 3-137).
  • Page 191 NOTE: NOTE: Make sure that the GMR sensor board FFC is firmly secured to the mainboard and GMR sensor board connectors. Size Torque Quantity Screw Type M2.0*3.0 2.0+10%kgf-cm Call out Machine Maintenance Procedures 3-102...

  • Page 192: Replacing The Rtc Battery

    Replacing the RTC Battery 1. Align and install the RTC battery (A) onto its slot on the top assembly (Figure 3-138). 2. Connect the RTC battery cable to the mainboard connector (B) (Figure 3-138). Figure 3-138. Replacing the RTC Battery 3-103 Machine Maintenance Procedures...

  • Page 193: Replacing The Fan Module

    Replacing the Fan Module 1. Place the fan module (A) onto its slot on the top assembly (Figure 3-139). Figure 3-139. Replacing the Fan Module 2. Install two (2) screws to secure the fan module (Figure 3-140). 3. Connect the fan cable to the mainboard connector (B). Then attach the tape (C) to secure the fan cable in place (Figure 3-140).
  • Page 194 Size Torque Quantity Screw Type M2.0*5.0 2.0+10%kgf-cm Call out 3-105 Machine Maintenance Procedures...

  • Page 195: Replacing The Heatsink

    Replacing the Heatsink IMPORTANT: Apply approved thermal grease and ensure all heat pads are in position before replacing the module. CAUTION: Use caution when applying thermal grease. Thermal grease may cause damage to the mainboard. The following thermal grease types are approved for use: Silmore GP50 ...
  • Page 196 4. Install and secure three (3) screws in numerical order from one (1) to three (3) to the heatsink (Figure 3-142). Ensure the heatsink is properly aligned and seated. Figure 3-142. Replacing the Heatsink Size Torque Quantity Screw Type M2.0*3.0 2.0+10%kgf-cm Call out 3-107...

  • Page 197: Replacing The Wlan Module

    Replacing the WLAN Module 1. Connect the WLAN module (A) into the mainboard connector (B) (Figure 3-143). Figure 3-143. Replacing the WLAN Module 2. Install one (1) screw to secure the WLAN module (Figure 3-144). 3. Connect the AUX antenna cable (white-color) to the WLAN AUX pin (Figure 3-144).
  • Page 198 Size Torque Quantity Screw Type M2.0*3.0 2.0+10%kgf-cm Call out 3-109 Machine Maintenance Procedures...

  • Page 199: Replacing The Ssd Module

    Replacing the SSD Module NOTE: NOTE: The copper foil with mylar (A) includes three (3) adhesive graphite strips as shown Figure 3-145. Figure 3-145. Adhesive Graphite Strips Location 1. With the label side up, attach the SSD module (B) to the mylar (A). Make sure the SSD module is aligned with the notches (marked with green circles) as shown in Figure 3-146.
  • Page 200 2. Fold down the mylar side (C) (Figure 3-147). Figure 3-147. Replacing the SSD Module 3. Fold down the mylar side (D) (Figure 3-148). Figure 3-148. Replacing the SSD Module 3-111 Machine Maintenance Procedures...
  • Page 201 4. Connect the SSD module to the mainboard connector (E) (Figure 3-149). Figure 3-149. Replacing the SSD Module 5. Install one (1) screw to secure the SSD module (Figure 3-150). Figure 3-150. Replacing the SSD Module Size Torque Quantity Screw Type M2.0*3.0 2.0+10%kgf-cm Call out...

  • Page 202: Replacing The Battery Pack

    Replacing the Battery Pack 1. By aligning with the guide pins (A), place the battery pack (B) to its compartment on the system (Figure 3-151). Figure 3-151. Replacing the Battery Pack 2. Connect the battery cable to the mainboard connector (C) (Figure 3-152).
  • Page 203 3. Attach the acetate tape (D) to secure the battery cable to the mainboard connector (Figure 3-153). Figure 3-153. Replacing the Battery Pack Machine Maintenance Procedures 3-114...

  • Page 204: Replacing The Base Cover

    Replacing the Base Cover 1. Carefully place the base cover onto the top assembly. Make sure that the edges of the base cover are aligned properly to those of the top assembly (Figure 3-154). Figure 3-154. Replacing the Base Cover 2.
  • Page 205 3. Install ten (10) screws to secure the base cover (Figure 3-156). Figure 3-156. Replacing the Base Cover Size Torque Quantity Screw Type M2.5*6.0 3.0±15%kgf-cm Call out Machine Maintenance Procedures 3-116...
  • Page 206 CHAPTER Troubleshooting...
  • Page 207 Introduction ......... 4-3 General Information .

  • Page 208: Introduction

    NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.

  • Page 209: Power On Issues

    Power On Issues If the system does not power on, perform the following: Start Check Swap AC /Battery AC/Battery to try Power on Check Remove daughter/B Daughter/B Re-plug AC PWR only & FFC Whether Swap M/B Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following.

  • Page 210: No Display Issues

    No Display Issues If the Display does not work, perform the following: Start Go to no Power On Trouble Shooting Power on ? Step Replace LCD LCD Module Panel/Cable OK ? Replace M/B Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following: 1.
  • Page 211 Online Support Information 11. If the Issue is still not resolved, refer to Abnormal Video If the video appears abnormal, perform the following: 1. Boot the computer. If permanent vertical/horizontal lines or dark spots appear in the same location,  the LCD is faulty and should be replaced.

  • Page 212: Lcd Picture Failure

    LCD Picture Failure If the LCD fails, perform the following: Start Swap Check LCD module? LCD cable /LCD panel Check MB Reassemble LCD connector Re-plug LCD cable and cable ? Swap M/B Figure 4-3. LCD Failure Troubleshooting...

  • Page 213: Internal Keyboard Failure

    Internal Keyboard Failure If the internal keyboard fails, perform the following: Start Keyboard FPC Connect it well Well connected? Replace keyboard Keyboard OK? Replace M/B Figure 4-4. Internal Keyboard Failure Troubleshooting...

  • Page 214: Touch Pad Failure

    Touch Pad Failure If the touch pad fails, perform the following: Start Re-assemble the Check M/B T/P FFC T/P FFC to M/B Swap/Reassemble the Check TouchPad T/P board or T/P FFC Swap M/B Figure 4-5. Touch Pad Failure Troubleshooting...

  • Page 215: Internal Speaker Failure

    Internal Speaker Failure If the internal speakers fail, perform the following: Start Re-assemble the Check M/B SPK cable SPK cable to M/B Swap the Check the speaker body speaker body Swap M/B Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. 1.

  • Page 216: Other Functions Failure

    Other Functions Failure 1. Check if the drives are functioning correctly. 2. Check if the external modules are functioning correctly. 3. Change the mainboard to check if current one is defective. 4-11 Troubleshooting...

  • Page 217: Intermittent Problems

    (Refer to 1. Remove power from the computer. 2. Visually check components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices  Printer, mouse, and other external devices ...

  • Page 218: Post Codes

    Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. Table 4-2. POST Code Range Phase POST Code Range 0x01 - 0x0F 0x70 - 0x9F...
  • Page 219 Table 4-3. (Continued)SEC Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code SEC_GO_TO_PEICORE Enter Boot Firmware Volume * 3rd party relate functions – Platform dependence. Table 4-4. PEI Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code...
  • Page 220 Table 4-4. (Continued)PEI Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code PEI_RECOVERY_START_FLASH Start Flash BIOS with Recovery image PEI_ENTER_DXEIPL Loading BIOS image to RAM PEI_FINDING_DXE_CORE Loading DXE core PEI_GO_TO_DXE_CORE Enter DXE core * 3rd party relate functions – Platform dependence. Table 4-5.
  • Page 221 Table 4-5. (Continued)DXE Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code DXE_SMM_CONTROLER_INIT* Setup SMM Control service DXE_LEGACY_INTERRUPT* Setup Legacy Interrupt service DXE_RELOCATE_SMBASE Relocate SMM BASE DXE_FIRST_SMI SMI test DXE_VTD_INIT* VTD Initial DXE_BEFORE_CSM16_INIT Legacy BIOS Initialization DXE_AFTER_CSM16_INIT Legacy interrupt function Initialization DXE_LOAD_ACPI_TABLE...
  • Page 222 Table 4-6. (Continued)BDS Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_CONNECT_USB_HC USB host controller initialization BDS_CONNECT_USB_BUS USB BUS driver initialization BDS_CONNECT_USB_DEVICE USB device driver initialization BDS_NO_CONSOLE_ACTION Console device initial fail BDS_DISPLAY_LOGO_SYSTEM_INFO Display logo or system information BDS_START_IDE_CONTROLLER IDE controller initialization...
  • Page 223 Table 4-6. (Continued)BDS Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_ENTER_LEGACY_16_BOOT Ready to Boot Legacy OS. BDS_RECOVERY_START_FLASH Fast Recovery Start Flash. BDS_START_SDHC_BUS SDHC device initial. BDS_CONNECT_ATA_LEGACY Ata Legacy device initial. BDS_CONNECT_SD_LEGACY SD Legacy device initial. * 3rd party relate functions –...
  • Page 224 Table 4-8. (Continued)S3 Functions POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code S3_BEFORE_MP_INIT Multi-processor initial during S3 resume S3_BEFORE_RESTORE_ACPI_CALLBACK Start to restore system configuration in SMM S3_AFTER_RESTORE_ACPI_CALLBACK Restore system configuration in SMM complete S3_GO_TO_FACS_WAKING_VECTOR Back to OS Table 4-9.
  • Page 225 Table 4-11. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\ PostCode Description PostCode.h) Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde debugger...
  • Page 226 CHAPTER Jumper and Connector Locations...
  • Page 227 Mainboard Jumper and Connector Locations ....5-3...

  • Page 228: Mainboard Jumper And Connector Locations

    Jumper and Connector Locations Mainboard Jumper and Connector Locations Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description Item Description USB Type-A Connector USB Type-C Connector HDMI Connector Jumper and Connector Locations...
  • Page 229 Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom Item Description Item Description DDR5 G-sensor Board Connector GMR Sensor Board Connector eDP Connector Fingerprint Connector DC-IN Connector Touchpad Connector USB Type-C Connector Battery Connector HDMI Connector WLAN Module Connector USB Type-A Connector Keyboard Connector M.2 SSD Connector Keyboard Backlight Connector...

  • Page 230: Fru (Field Replaceable Unit) List

    CHAPTER FRU (Field Replaceable Unit) List...
  • Page 231 Exploded Diagrams ........6-4 FRU List ..........6-8 Screw List .
  • Page 232 FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Field Replaceable Unit) listing in global configurations for the Aspire 5 A5SP14-51MTN. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

  • Page 233: Exploded Diagrams

    Exploded Diagrams Figure 6-1. System Exploded Diagram Table 6-1. System Exploded Diagram Description Acer Part No. KEYBOARD ASSY W/ UPPER CASE BL Keyboard QV03P_A10EWL 6B.KHKN7.001 QV03P Internal 13 Standard 80KS Gray Arabic NK.I1317.0BK HEATSINK 25W UMA 24.KHKN7.001 FAN DC 5V 108.5*76*6.5MM 23.KJAN7.001...
  • Page 234 Table 6-1. System Exploded Diagram (Continued) Description Acer Part No. HOLDER STYLUS 42.KHKN7.001 Acer Active Stylus Pen ESP-212-01B-6 AES 2.0 NC.23811.0AZ Wireless LAN Intel Wi-Fi 6E BT5.2 AX211.NGWG.NV Intel 2x2 M.2 KE.WF60N.003 2230 CNVi GFP2 No vPro CABLE DC-IN 65W 50.KJ9N7.001...
  • Page 235 Figure 6-2. LCD Assembly Exploded Diagram Table 6-2. LCD Assembly Exploded Diagram Description Acer Part No. LCD COVER GRAY 61.KHKN7.001 CABLE LCD 50.KHKN7.006 Camera CHICONY FHD FF CKFKF31-1 OV2740 SPCA2093N KS.FHD06.007 1L4C066F2 (w/BG) ZTS6735 USB 3.2T TNR RUBBER CAMERA 47.KHKN7.002 CABLE G SENSOR BOARD 50.KHKN7.004...
  • Page 236 Table 6-2. LCD Assembly Exploded Diagram (Continued) Description Acer Part No. LCD MODULE W/ BEZLE,LED Touch Panel HENGHAO 14" WUXGA 6M.KHKN7.001 IPS Glare HD-L140WA03-G5PA/ NV140WUM-N41 V8.1 KL.1400H.043 FRU (Field Replaceable Unit) List...
  • Page 237 FRU List Table 6-3. FRU List Category Description Acer Part No. ADAPTER Adapter DELTA 65W_3phy INDIA 19V KP.06501.015 1.1x3.0x7.7 Yellow ADP-65DE BH LF Black Meet CoC Tier2 & IEC 62368 BATTERY Battery PANASONIC Typ.55Wh 3550mAh 4S1P KT.00405.010 AP19B5L 248x84.4x5.5(mm) AP19B 15.4V 70W...
  • Page 238 Table 6-3. FRU List (Continued) Category Description Acer Part No. CABLE FINGER PRINT 50.KHKN7.005 CABLE DC-IN 65W 50.KJ9N7.001 CABLE STYLUS CHARGER(2/2P,30V) 50.VT5N7.001 CABLE LCD 50.KHKN7.006 ANTENNA MAIN/AUX 50.KHKN7.007 CAMERA Camera CHICONY FHD FF CKFKF31-1 OV2740 KS.FHD06.007 SPCA2093N 1L4C066F2 (w/BG) ZTS6735 USB 3.2T TNR...
  • Page 239 Table 6-3. FRU List (Continued) Category Description Acer Part No. KB ASSEMBLY KEYBOARD ASSY W/ UPPER CASE BL Keyboard 6B.KHKN7.001 QV03P_A10EWL QV03P Internal 13 Standard 80KS Gray Arabic NK.I1317.0BK KEYBOARD ASSY W/ UPPER CASE BL Keyboard 6B.KHKN7.002 QV03P_A10EWL QV03P Internal 13 Standard 81KS Gray FR/Arabic NK.I1317.0C1...
  • Page 240 Table 6-3. FRU List (Continued) Category Description Acer Part No. KEYBOARD ASSY W/ UPPER CASE BL Keyboard 6B.KHKN7.014 QV03P_A10EWL QV03P Internal 13 Standard 81KS Gray Hungarian NK.I1317.0C4 KEYBOARD ASSY W/ UPPER CASE BL Keyboard 6B.KHKN7.015 QV03P_A10EWL QV03P Internal 13 Standard 80KS Gray Persian NK.I1317.0BQ...
  • Page 241 Table 6-3. FRU List (Continued) Category Description Acer Part No. KEYBOARD ASSY W/ UPPER CASE BL Keyboard 6B.KHKN7.028 QV03P_A10EWL QV03P Internal 13 Standard 81KS Gray Turkish NK.I1317.0CD KEYBOARD ASSY W/ UPPER CASE BL Keyboard 6B.KHKN7.029 QV03P_A10EWL QV03P Internal 13 Standard 80KS Gray US International NK.I1317.0BS...
  • Page 242 Table 6-3. FRU List (Continued) Category Description Acer Part No. MAINBOARD MAINBOARD TOUAHPAD NB.KHK11.002 METAL HING L 33.KHKN7.001 HING R 33.KHKN7.002 PLASTICS HOLDER STYLUS 42.KHKN7.001 POWER CORD POWER CORD 1M 125V EUR+KOR BLACK 27.NE307.015 POWER CORD 1M 125V US BLACK 27.NE307.003...
  • Page 243 Table 6-3. FRU List (Continued) Category Description Acer Part No. SPEAKER/MICROPHONE SPEAKER L&R 23.KHKN7.001 STYLUS Acer Active Stylus Pen ESP-212-01B-6 AES 2.0 NC.23811.0AZ THERMAL HEATSINK 25W UMA 24.KHKN7.001 TOUCHPAD TOUCHPAD MODULE NC.24611.05K 56.KHTN7.001 TOUCHPAD MODULE NC.24611.05L 56.KHKN7.001 TOUCHPAD MODULE W/ FINGER PRINT 56.KHKN7.002...
  • Page 244 Table 6-3. FRU List (Continued) Category Description Acer Part No. INSULATOR MYLAR ON BATTERY CABLE 47.HUVN7.002 ACETATE TAPE FOR BATTERY 47.A8ZN7.002 6-15 FRU (Field Replaceable Unit) List...

  • Page 245: Screw List

    Screw List Table 6-4. Screw List Category Description Acer Part No. SCREW M2.5*4.0 86.KKCN7.001 SCREW M2.0*2.0- I(BNI)(NY)IRON 86.G55N7.001 SCREW M2.5*6-I(BNI)(NYLOK)IRON 86.SHXN7.004 SCREW M2.0*3.0-I(BZN)(NYLOK)IRON 86.GDEN7.001 SCREW M2*5-I(BZN)(NYLOK) 86.TG607.004 FRU (Field Replaceable Unit) List 6-16...
  • Page 246 CHAPTER Model Definition and Configuration...
  • Page 247 Aspire 5 A5SP14-51MTN ....... 7-3...

  • Page 248: Model Definition And Configuration

    Model Definition and Configuration Aspire 5 A5SP14-51MTN Table 7-1. RO, Description (UMAFCFii_5LUT(KHS)) Model Country Acer Part No Description A5SP14-51MTN-56L1 WNHCSL64APACATH1 UMAFCFii_5LUT A5SP14-51MTN-56L1 Thailand NX.KHSST.001 51335U/1*8G/F512G/50Wh/4 WUXGAIB3T_WIFI6E+BT_FP_ FHD_U_Act Stylus_Ste Gray_TH91 S21TH A5SP14-51MTN-583C WNHPML64ASG1 UMAFCFii_5LUT A5SP14-51MTN-583C Singapore NX.KHSSG.001 51335U/1*16G/F512G/50Wh/ 4WUXGAIB3T_WIFI6E+BT_FP _FHD_U_Act Stylus_Ste Gray_EHB1 6T Table 7-2.
  • Page 249 Table 7-5. Camera, Finger Print (UMAFCFii_5LUT(KHS)) Model Country Acer Part No Camera Finger Print FHDFF_U_W_M2 A5SP14-51MTN-56L1 Thailand NX.KHSST.001 FP on Touchpad R0_3.2T01 FHDFF_U_W_M2 A5SP14-51MTN-583C Singapore NX.KHSSG.001 FP on Touchpad R0_3.2T01 Table 7-6. NB Chipset, Battery, Adapter (UMAFCFii_5LUT(KHS)) Model Country Acer Part No...
  • Page 250 Table 7-7. RO, Description (UMAFCFiiL_5LUT(KHK)) Model Country Acer Part No Description A5SP14-51MTN-52Q1 WNHCML64AAU1E Australia/ UMAFCFiiL_5LUT A5SP14-51MTN-52Q1 NX.KHKSA.001 51335U/1*8G/F512G/50W Zealand h/4WUXGAIB3T_WIFI6E+ BT_FP_FHD_U_Act Stylus_Ste Gray_N111 6T A5SP14-51MTN-58CT WNHPML64ASG1 UMAFCFiiL_5LUT A5SP14-51MTN-58CT Singapore NX.KHKSG.001 51335U/1*16G/F512G/50 Wh/4WUXGAIB3T_WIFI6E +BT_FP_FHD_U_Act Stylus_Ste Gray_EHB1 6T A5SP14-51MTN-77GV WNHAML64ASG1 UMAFCFiiL_5LUT A5SP14-51MTN-77GV Singapore NX.KHKSG.005...
  • Page 251 Table 7-7. RO, Description (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-5139 WNHPML64APT1 UMAFCFiiL_5LUT 51335U/1*16G/F512G/50 A5SP14-51MTN-5139 EMEA Portugal NX.KHKEB.002 Wh/4WUXGAIB3T_WIFI6E +BT_FP_FHD_U_Act Stylus_Ste Gray_PT14 6T A5SP14-51MTN-51L9 WNHCSL64APACATH1 UMAFCFiiL_5LUT 51335U/1*8G/F512G/50W A5SP14-51MTN-51L9 Thailand NX.KHKST.003 h/4WUXGAIB3T_WIFI6E+ BT_FP_FHD_U_Act Stylus_Ste Gray_TH91 S21TH A5SP14-51MTN-51LF WNHPSL64APACATH1 UMAFCFiiL_5LUT...
  • Page 252 Table 7-7. RO, Description (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-54C0 WNHCSL64APACATH1 UMAFCFiiL_5LUT A5SP14-51MTN-54C0 Thailand NX.KHKST.001 51335U/1*8G/F512G/50W h/4WUXGAIB3T_WIFI6E+ BT_FP_FHD_U_Act Stylus_Ste Gray_TH91 6T A5SP14-51MTN-54FB WNHCML64AIT1 UMAFCFiiL_5LUT A5SP14-51MTN-54FB EMEA Italy NX.KHKET.001 51335U/1*8G/F512G/50W h/4WUXGAIB3T_WIFI6E+ BT_FP_FHD_U_Act Stylus_Ste Gray_DED1 6T A5SP14-51MTN-54VT WNHPSL64APACATH1 UMAFCFiiL_5LUT...
  • Page 253 Table 7-7. RO, Description (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-55GJ ESHELLARO2 UMAFCFiiL_5LUT A5SP14-51MTN-55GJ EMEA Romania NX.KHKEX.005 51335U/1*8G/F512G/50W h/4WUXGAIB3T_WIFI6E+ BT_FP_FHD_U_Act Stylus_Ste Gray_ENF3 - A5SP14-51MTN-55RK WNHPML64AFR1 UMAFCFiiL_5LUT A5SP14-51MTN-55RK EMEA France NX.KHKEF.001 51335U/1*16G/F512G/50 Wh/4WUXGAIB3T_WIFI6E +BT_FP_FHD_U_Act Stylus_Ste Gray_FRT1 6T A5SP14-51MTN-55RQ WNHPML64ARO2...
  • Page 254 Table 7-7. RO, Description (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-581P WNHPML64ASG1 UMAFCFiiL_5LUT A5SP14-51MTN-581P Singapore NX.KHKSG.002 51335U/1*16G/F1000GSS/ 50Wh/4WUXGAIB3T_WIFI 6E+BT_FP_FHD_U_Act Stylus_Ste Gray_EHB1 6T A5SP14-51MTN-5826 WNHPML64AND1 UMAFCFiiL_5LUT A5SP14-51MTN-5826 EMEA Nordic NX.KHKED.00E 51335U/1*16G/F512G/50 Wh/4WUXGAIB3T_WIFI6E +BT_FP_FHD_U_Ste Gray_DA42 6T A5SP14-51MTN-5874 WNHPML64AND1 UMAFCFiiL_5LUT A5SP14-51MTN-5874...
  • Page 255 Table 7-7. RO, Description (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-596F WNHPML64ACH1 UMAFCFiiL_5LUT Switzerlan 51335U/1*16G/F512G/50 A5SP14-51MTN-596F EMEA NX.KHKEZ.004 Wh/4WUXGAIB3T_WIFI6E +BT_FP_FHD_U_Act Stylus_Ste Gray_DED1 6T A5SP14-51MTN-59FL WNHPML64AND1 UMAFCFiiL_5LUT A5SP14-51MTN-59FL EMEA Nordic NX.KHKED.00C 51335U/1*16G/F1000GSS/ 50Wh/4WUXGAIB3T_WIFI 6E+BT_FP_FHD_U_Ste Gray_DA42 6T A5SP14-51MTN-59JV WNHPML64AND1 UMAFCFiiL_5LUT...
  • Page 256 Table 7-7. RO, Description (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-59V1 WNHPML64ACZ2 UMAFCFiiL_5LUT A5SP14-51MTN-59V1 EMEA Czech NX.KHKEC.001 51335U/1*16G/F512G/50 Wh/4WUXGAIB3T_WIFI6E +BT_FP_FHD_U_Act Stylus_Ste Gray_CSC2 6T A5SP14-51MTN-700P WNHPSL64AZA2 UMAFCFiiL_5LUT South A5SP14-51MTN-700P EMEA NX.KHKEA.002 71355U/1*16G/F1000GSS/ Africa 50Wh/4WUXGAIB3T_WIFI 6E+BT_FP_FHD_U_Act Stylus_Ste Gray_CY12 6T A5SP14-51MTN-70P1...
  • Page 257 Table 7-7. RO, Description (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-71JR WNHPML64AND1 UMAFCFiiL_5LUT A5SP14-51MTN-71JR EMEA Nordic NX.KHKED.00B 71355U/1*16G/F512G/50 Wh/4WUXGAIB3T_WIFI6E +BT_FP_FHD_U_Ste Gray_DA42 6T A5SP14-51MTN-71NM WNHPML64AND1 UMAFCFiiL_5LUT A5SP14-51MTN-71NM EMEA Nordic NX.KHKED.00A 71355U/1*16G/F1000GSS/ 50Wh/4WUXGAIB3T_WIFI 6E+BT_FP_FHD_U_Ste Gray_DA42 6T A5SP14-51MTN-7259 WNHPSL64ATR1 UMAFCFiiL_5LUT A5SP14-51MTN-7259...
  • Page 258 Table 7-7. RO, Description (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-72MX WNHPSL64AUKA UMAFCFiiL_5LUT A5SP14-51MTN-72MX EMEA Ukraine NX.KHKEU.002 71355U/1*16G/F512G/50 Wh/4WUXGAIB3T_WIFI6E +BT_FP_FHD_U_Act Stylus_Ste Gray_UK51 6T A5SP14-51MTN-72SG WNHPSL64APACASG1 UMAFCFiiL_5LUT Singapore A5SP14-51MTN-72SG NX.KHKSG.007 71355U/1*16G/F512G/50 EMRP Wh/4WUXGAIB3T_WIFI6E +BT_FP_FHD_U_Act Stylus_Ste Gray_EHA1 6T A5SP14-51MTN-736Z WNHPML64AAU1E...
  • Page 259 Table 7-7. RO, Description (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-73TM WNHPML64AIT1 UMAFCFiiL_5LUT A5SP14-51MTN-73TM EMEA Italy NX.KHKET.004 71355U/1*16G/F512G/50 Wh/4WUXGAIB3T_WIFI6E +BT_FP_FHD_U_Act Stylus_Ste Gray_DED1 6T A5SP14-51MTN-7427 WNHPML64AME1 UMAFCFiiL_5LUT Middle A5SP14-51MTN-7427 EMEA NX.KHKEM.002 71355U/1*16G/F512G/50 East-DM Wh/4WUXGAIB3T_WIFI6E +BT_FP_FHD_U_Act Stylus_Ste Gray_AR61 6T A5SP14-51MTN-742Z...
  • Page 260 Table 7-7. RO, Description (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-768M WNHPML64AES1 UMAFCFiiL_5LUT 71355U/1*16G/F512G/50 A5SP14-51MTN-768M EMEA Spain NX.KHKEB.001 Wh/4WUXGAIB3T_WIFI6E +BT_FP_FHD_U_Act Stylus_Ste Gray_ESP3 6T A5SP14-51MTN-76HT WNHPML64AND1 UMAFCFiiL_5LUT A5SP14-51MTN-76HT EMEA Nordic NX.KHKED.008 71355U/1*16G/F1000GSS/ 50Wh/4WUXGAIB3T_WIFI 6E+BT_FP_FHD_U_Act Stylus_Ste Gray_DA42 6T A5SP14-51MTN-777Z WNHPML64ARO2...
  • Page 261 Table 7-7. RO, Description (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-79P3 WNHPML64AND1 UMAFCFiiL_5LUT A5SP14-51MTN-79P3 EMEA Nordic NX.KHKED.009 71355U/1*8G/F512G/50W h/4WUXGAIB3T_WIFI6E+ BT_FP_FHD_U_Ste Gray_DA42 6T A5SP14-51MTN-5621 WNHCSL64ABR2 UMAFCFiiL_5LUT ACLA-Braz A5SP14-51MTN-5621 NX.KHKAL.001 51335U/1*8G/F512G/50W h/4WUXGAIB3T_WIFI6E+ BT_FP_FHD_U_Act Stylus_Ste Gray_XC52 6T A5SP14-51MTN-57X0 WNHPSL64ABR2 UMAFCFiiL_5LUT ACLA-Braz A5SP14-51MTN-57X0 NX.KHKAL.002...
  • Page 262 Table 7-8. CPU, LCD (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No N14WUXGAGSUPIL A5SP14-51MTN-51TT Switzerland NX.KHKEZ.003 Ci51335U B3/TP1A3 Middle N14WUXGAGSUPIL A5SP14-51MTN-51V9 NX.KHKEM.001 Ci51335U East-DM B3/TP1A3 South N14WUXGAGSUPIL A5SP14-51MTN-545C NX.KHKEA.001 Ci51335U Africa B3/TP1A3 N14WUXGAGSUPIL A5SP14-51MTN-54C0 Thailand NX.KHKST.001 Ci51335U B3/TP1A3 N14WUXGAGSUPIL A5SP14-51MTN-54FB Italy NX.KHKET.001...
  • Page 263 Table 7-8. CPU, LCD (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No N14WUXGAGSUPIL A5SP14-51MTN-58UB Nordic NX.KHKED.00D Ci51335U B3/TP1A3 N14WUXGAGSUPIL A5SP14-51MTN-596F Switzerland NX.KHKEZ.004 Ci51335U B3/TP1A3 N14WUXGAGSUPIL A5SP14-51MTN-59FL Nordic NX.KHKED.00C Ci51335U B3/TP1A3 N14WUXGAGSUPIL A5SP14-51MTN-59JV Nordic NX.KHKED.002 Ci51335U B3/TP1A3 N14WUXGAGSUPIL A5SP14-51MTN-59MH Ukraine NX.KHKEU.003 Ci51335U...
  • Page 264 Table 7-8. CPU, LCD (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Singapore N14WUXGAGSUPIL A5SP14-51MTN-72SG NX.KHKSG.007 Ci71355U EMRP B3/TP1A3 Australia/N N14WUXGAGSUPIL A5SP14-51MTN-736Z NX.KHKSA.002 Ci71355U ew Zealand B3/TP1A3 N14WUXGAGSUPIL A5SP14-51MTN-73BA Ukraine NX.KHKEU.001 Ci71355U B3/TP1A3 N14WUXGAGSUPIL A5SP14-51MTN-73C1 Nordic NX.KHKED.005 Ci71355U B3/TP1A3 N14WUXGAGSUPIL A5SP14-51MTN-73RP Switzerland NX.KHKEZ.005...
  • Page 265 Table 7-9. VGA Chip, Memory (UMAFCFiiL_5LUT(KHK)) Model Country Acer Part No VGA Chip Memory Australia/N A5SP14-51MTN-52Q1 NX.KHKSA.001 LPDDR5_8GB(2GBx4) ew Zealand A5SP14-51MTN-58CT Singapore NX.KHKSG.001 LPDDR5_16GB(4GBx4) A5SP14-51MTN-77GV Singapore NX.KHKSG.005 LPDDR5_32GB(8GBx4) A5SP14-51MTN-78UL Singapore NX.KHKSG.004 LPDDR5_16GB(4GBx4) A5SP14-51MTN-500Z Romania NX.KHKEX.001 LPDDR5_8GB(2GBx4) A5SP14-51MTN-50FU Switzerland NX.KHKEZ.002 LPDDR5_16GB(4GBx4)
  • Page 266 Table 7-9. VGA Chip, Memory (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No VGA Chip Memory A5SP14-51MTN-596F Switzerland NX.KHKEZ.004 LPDDR5_16GB(4GBx4) A5SP14-51MTN-59FL Nordic NX.KHKED.00C LPDDR5_16GB(4GBx4) A5SP14-51MTN-59JV Nordic NX.KHKED.002 LPDDR5_16GB(4GBx4) A5SP14-51MTN-59MH Ukraine NX.KHKEU.003 LPDDR5_16GB(4GBx4) Singapore A5SP14-51MTN-59NB NX.KHKSG.006 LPDDR5_16GB(4GBx4) EMRP A5SP14-51MTN-59PR Ukraine NX.KHKEU.004 LPDDR5_8GB(2GBx4)
  • Page 267 Table 7-9. VGA Chip, Memory (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No VGA Chip Memory A5SP14-51MTN-75SD Switzerland NX.KHKEZ.001 LPDDR5_16GB(4GBx4) A5SP14-51MTN-768M Spain NX.KHKEB.001 LPDDR5_16GB(4GBx4) A5SP14-51MTN-76HT Nordic NX.KHKED.008 LPDDR5_16GB(4GBx4) A5SP14-51MTN-777Z Romania NX.KHKEX.008 LPDDR5_16GB(4GBx4) A5SP14-51MTN-77D5 Switzerland NX.KHKEZ.006 LPDDR5_32GB(8GBx4) A5SP14-51MTN-783M Germany NX.KHKEG.002 LPDDR5_16GB(4GBx4) A5SP14-51MTN-78LT Italy NX.KHKET.005...
  • Page 268 Table 7-10. HDD, Wireless LAN (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Wireless LAN A5SP14-51MTN-55GJ Romania NX.KHKEX.005 F80512PM4 2x2 AX+BT 6E A5SP14-51MTN-55RK France NX.KHKEF.001 F80512PM4 2x2 AX+BT 6E A5SP14-51MTN-55RQ Romania NX.KHKEX.007 F80512PM4 2x2 AX+BT 6E A5SP14-51MTN-55TC Italy NX.KHKET.002 F80512PM4 2x2 AX+BT 6E...
  • Page 269 Table 7-10. HDD, Wireless LAN (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Wireless LAN Singapore A5SP14-51MTN-72SG NX.KHKSG.007 F80512PM4 2x2 AX+BT 6E EMRP Australia/N A5SP14-51MTN-736Z NX.KHKSA.002 F80512PM4 2x2 AX+BT 6E ew Zealand A5SP14-51MTN-73BA Ukraine NX.KHKEU.001 F80512PM4 2x2 AX+BT 6E A5SP14-51MTN-73C1 Nordic NX.KHKED.005...
  • Page 270 Table 7-11. Camera, Finger Print (UMAFCFiiL_5LUT(KHK)) Model Country Acer Part No Camera Finger Print Australia/Ne FHDFF_U_W_ A5SP14-51MTN-52Q1 NX.KHKSA.001 FP on Touchpad w Zealand M2R0_3.2T01 FHDFF_U_W_ A5SP14-51MTN-58CT Singapore NX.KHKSG.001 FP on Touchpad M2R0_3.2T01 FHDFF_U_W_ A5SP14-51MTN-77GV Singapore NX.KHKSG.005 FP on Touchpad M2R0_3.2T01...
  • Page 271 Table 7-11. Camera, Finger Print (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Camera Finger Print FHDFF_U_W_ A5SP14-51MTN-55RK France NX.KHKEF.001 FP on Touchpad M2R0_3.2T01 FHDFF_U_W_ A5SP14-51MTN-55RQ Romania NX.KHKEX.007 FP on Touchpad M2R0_3.2T01 FHDFF_U_W_ A5SP14-51MTN-55TC Italy NX.KHKET.002 FP on Touchpad M2R0_3.2T01 FHDFF_U_W_...
  • Page 272 Table 7-11. Camera, Finger Print (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Camera Finger Print FHDFF_U_W_ A5SP14-51MTN-70SU Romania NX.KHKEX.002 FP on Touchpad M2R0_3.2T01 FHDFF_U_W_ A5SP14-51MTN-70XZ Singapore NX.KHKSG.003 FP on Touchpad M2R0_3.2T01 FHDFF_U_W_ A5SP14-51MTN-714T Nordic NX.KHKED.004 FP on Touchpad M2R0_3.2T01 FHDFF_U_W_...
  • Page 273 Table 7-11. Camera, Finger Print (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No Camera Finger Print FHDFF_U_W_ A5SP14-51MTN-75SD Switzerland NX.KHKEZ.001 FP on Touchpad M2R0_3.2T01 FHDFF_U_W_ A5SP14-51MTN-768M Spain NX.KHKEB.001 FP on Touchpad M2R0_3.2T01 FHDFF_U_W_ A5SP14-51MTN-76HT Nordic NX.KHKED.008 FP on Touchpad M2R0_3.2T01 FHDFF_U_W_...
  • Page 274 Table 7-12. NB Chipset, Battery, Adapter (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No NB Chipset Battery Adapter none NB 50Wh_1 A5SP14-51MTN-51LF Thailand NX.KHKST.002 65W_3phy Chipset 50300 none NB 50Wh_1 A5SP14-51MTN-51TT Switzerland NX.KHKEZ.003 65W_3phy Chipset 50300 Middle NX.KHKEM.00 none NB 50Wh_1...
  • Page 275 Table 7-12. NB Chipset, Battery, Adapter (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No NB Chipset Battery Adapter none NB 50Wh_1 A5SP14-51MTN-58SC France NX.KHKEF.002 65W_3phy Chipset 50300 NX.KHKED.00 none NB 50Wh_1 A5SP14-51MTN-58UB Nordic 65W_3phy Chipset 50300 none NB 50Wh_1 A5SP14-51MTN-596F Switzerland NX.KHKEZ.004...
  • Page 276 Table 7-12. NB Chipset, Battery, Adapter (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No NB Chipset Battery Adapter none NB 50Wh_1 A5SP14-51MTN-72MX Ukraine NX.KHKEU.002 65W_3phy Chipset 50300 Singapore none NB 50Wh_1 A5SP14-51MTN-72SG NX.KHKSG.007 65W_3phy EMRP Chipset 50300 Australia/N none NB 50Wh_1 A5SP14-51MTN-736Z NX.KHKSA.002...
  • Page 277 Table 7-12. NB Chipset, Battery, Adapter (UMAFCFiiL_5LUT(KHK)) (Continued) Model Country Acer Part No NB Chipset Battery Adapter none NB 50Wh_1 A5SP14-51MTN-57X0 ACLA-Brazil NX.KHKAL.002 65W_3phy Chipset 50300 Model Definition and Configuration 7-32...
  • Page 278 Table 7-13. RO, Description (UMAFCii_5LUT(KHU)) Model Country Acer Part No Description A5SP14-51MTN-518X WNHCML64ASG1 UMAFCii_5LUT A5SP14-51MTN-518X Singapore NX.KHUSG.001 51335U/1*8G/F512G/50Wh /4WUXGAIB3T_WIFI6E+BT _FHD_U_Act Stylus_Ste Gray_EHB1 6T A5SP14-51MTN-53VZ WNHPML64ASG1 UMAFCii_5LUT A5SP14-51MTN-53VZ Singapore NX.KHUSG.002 51335U/1*16G/F512G/50W h/4WUXGAIB3T_WIFI6E+B T_FHD_U_Act Stylus_Ste Gray_EHB1 6T A5SP14-51MTN-55KJ WNHPML64AHK2 UMAFCii_5LUT Hong A5SP14-51MTN-55KJ CHINA NX.KHUCF.001...
  • Page 279 Table 7-15. VGA Chip, Memory, HDD (UMAFCii_5LUT(KHU)) Model Country Acer Part No VGA Chip Memory LPDDR5_8GB F80512P A5SP14-51MTN-518X Singapore NX.KHUSG.001 (2GBx4) LPDDR5_16G F80512P A5SP14-51MTN-53VZ Singapore NX.KHUSG.002 B(4GBx4) Hong LPDDR5_16G F80512P A5SP14-51MTN-55KJ NX.KHUCF.001 Kong B(4GBx4) Hong LPDDR5_16G F80512P A5SP14-51MTN-786N NX.KHUCF.002 Kong B(4GBx4) Table 7-16.
  • Page 280 Table 7-18. RO, Description (UMAFCiiL_5LUT(KHT)) Model Country Acer Part No Description A5SP14-51MTN-50DG WNHCML64AND1 UMAFCiiL_5LUT A5SP14-51MTN-50DG EMEA Nordic NX.KHTED.005 51335U/1*8G/F512G/50Wh/4 WUXGAIB3T_WIFI6E+BT_FHD _U_Ste Gray_DA41 6T A5SP14-51MTN-50EL WNHPML64APL1 UMAFCiiL_5LUT A5SP14-51MTN-50EL EMEA Poland NX.KHTEP.007 51335U/1*32G/F512G/50Wh/4 WUXGAIB3T_WIFI6E+BT_FHD _U_Act Stylus_Ste Gray_PLD1 A5SP14-51MTN-50M7 WNHCML64AND1 UMAFCiiL_5LUT A5SP14-51MTN-50M7 EMEA Nordic NX.KHTED.00G...
  • Page 281 Table 7-18. RO, Description (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-51EY WNSHCML64APL1 UMAFCiiL_5LUT A5SP14-51MTN-51EY EMEA Poland NX.KHTEP.00D 51335U/1*8G/256G/50Wh/4W UXGAIB3T_WIFI6E+BT_FHD_U _Act Stylus_Ste Gray_PLD1 6T A5SP14-51MTN-52BA WNHPML64AND1 UMAFCiiL_5LUT A5SP14-51MTN-52BA EMEA Nordic NX.KHTED.002 51335U/1*16G/F512G/50Wh/4 WUXGAIB3T_WIFI6E+BT_FHD _U_Act Stylus_Ste Gray_DA42 A5SP14-51MTN-53FA WNHPML64ACH1 UMAFCiiL_5LUT...
  • Page 282 Table 7-18. RO, Description (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-5584 WNHCML64APL1 UMAFCiiL_5LUT A5SP14-51MTN-5584 EMEA Poland NX.KHTEP.004 51335U/1*8G/F512G/50Wh/4 WUXGAIB3T_WIFI6E+BT_FHD _U_Act Stylus_Ste Gray_PLD1 A5SP14-51MTN-559D ESHELLAIL1 UMAFCiiL_5LUT A5SP14-51MTN-559D EMEA Israel NX.KHTEC.001 51335U/1*16G/F512G/50Wh/4 WUXGAIB3T_WIFI6E+BT_FHD _U_Act Stylus_Ste Gray_HE93 - A5SP14-51MTN-559E WNHCML64APL1 UMAFCiiL_5LUT...
  • Page 283 Table 7-18. RO, Description (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-59TE WNHCML64AND1 UMAFCiiL_5LUT A5SP14-51MTN-59TE EMEA Nordic NX.KHTED.001 51335U/1*8G/F512G/50Wh/4 WUXGAIB3T_WIFI6E+BT_FHD _U_Act Stylus_Ste Gray_DA41 A5SP14-51MTN-59WZ ESHELLARO2 UMAFCiiL_5LUT Roman A5SP14-51MTN-59WZ EMEA NX.KHTEX.001 51335U/1*16G/F512G/50Wh/4 WUXGAIB3T_WIFI6E+BT_FHD _U_Act Stylus_Ste Gray_ENF3 - A5SP14-51MTN-700A WNHPML64AND1 UMAFCiiL_5LUT...
  • Page 284 Table 7-18. RO, Description (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-73DX WNHAML64AND1 UMAFCiiL_5LUT A5SP14-51MTN-73DX EMEA Nordic NX.KHTED.00E 71355U/1*32G/F1000GSS/50W h/4WUXGAIB3T_WIFI6E+BT_F HD_U_Ste Gray_DA41 6T A5SP14-51MTN-73LX WNHPML64AND1 UMAFCiiL_5LUT A5SP14-51MTN-73LX EMEA Nordic NX.KHTED.009 71355U/1*16G/F512G/50Wh/4 WUXGAIB3T_WIFI6E+BT_FHD _U_Act Stylus_Ste Gray_DA42 A5SP14-51MTN-763V ESHELLAIL1 UMAFCiiL_5LUT A5SP14-51MTN-763V...
  • Page 285 Table 7-18. RO, Description (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-789Z WNHAML64APL1 UMAFCiiL_5LUT A5SP14-51MTN-789Z EMEA Poland NX.KHTEP.002 71355U/1*32G/F1000GSS/50W h/4WUXGAIB3T_WIFI6E+BT_F HD_U_Act Stylus_Ste Gray_PLD1 6T A5SP14-51MTN-78CL WNHPML64ACH1 UMAFCiiL_5LUT Switze A5SP14-51MTN-78CL EMEA NX.KHTEZ.002 71355U/1*16G/F512G/50Wh/4 rland WUXGAIB3T_WIFI6E+BT_FHD _U_Act Stylus_Ste Gray_DED1 A5SP14-51MTN-78V2 WNHPML64AND1...
  • Page 286 Table 7-18. RO, Description (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No Description A5SP14-51MTN-514X WNHCSL64APACATH1 UMAFCiiL_5LUT Thaila A5SP14-51MTN-514X NX.KHTST.001 51335U/1*8G/F512G/50Wh/4 WUXGAIB3T_WIFI6E+BT_FHD _U_Act Stylus_Ste Gray_TH91 S21TH A5SP14-51MTN-572W WNHPML64AIL1 UMAFCiiL_5LUT A5SP14-51MTN-572W EMEA Israel NX.KHTEC.003 51335U/1*16G/F512G/50Wh/4 WUXGAIB3T_WIFI6E+BT_FHD _U_Act Stylus_Ste Gray_HEC1 6T CRR3Y A5SP14-51MTN-796H WNHPML64AIL1...
  • Page 287 Table 7-19. CPU, LCD (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No Switzerla N14WUXGAGSUPILB3/ A5SP14-51MTN-53FA NX.KHTEZ.001 Ci51335U TP1A3 N14WUXGAGSUPILB3/ A5SP14-51MTN-53HP Poland NX.KHTEP.008 Ci51335U TP1A3 N14WUXGAGSUPILB3/ A5SP14-51MTN-54BD Nordic NX.KHTED.003 Ci51335U TP1A3 N14WUXGAGSUPILB3/ A5SP14-51MTN-54ER Nordic NX.KHTED.00H Ci51335U TP1A3 N14WUXGAGSUPILB3/ A5SP14-51MTN-5584 Poland NX.KHTEP.004 Ci51335U...
  • Page 288 Table 7-19. CPU, LCD (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No N14WUXGAGSUPILB3/ A5SP14-51MTN-763V Israel NX.KHTEC.002 Ci71355U TP1A3 N14WUXGAGSUPILB3/ A5SP14-51MTN-76BY Poland NX.KHTEP.009 Ci71355U TP1A3 N14WUXGAGSUPILB3/ A5SP14-51MTN-76FN Nordic NX.KHTED.00D Ci71355U TP1A3 N14WUXGAGSUPILB3/ A5SP14-51MTN-7783 Poland NX.KHTEP.00A Ci71355U TP1A3 N14WUXGAGSUPILB3/ A5SP14-51MTN-77K1 Nordic NX.KHTED.00B Ci71355U...
  • Page 289 Table 7-20. VGA Chip, Memory (UMAFCiiL_5LUT(KHT)) Model Country Acer Part No VGA Chip Memory A5SP14-51MTN-50DG Nordic NX.KHTED.005 LPDDR5_8GB(2GBx4) LPDDR5_32GB(8GBx A5SP14-51MTN-50EL Poland NX.KHTEP.007 A5SP14-51MTN-50M7 Nordic NX.KHTED.00G LPDDR5_8GB(2GBx4) LPDDR5_16GB(4GBx A5SP14-51MTN-50ZC Nordic NX.KHTED.006 LPDDR5_16GB(4GBx A5SP14-51MTN-5190 Poland NX.KHTEP.005 LPDDR5_16GB(4GBx A5SP14-51MTN-51E5 Singapore NX.KHTSG.001 Middle A5SP14-51MTN-51E9 NX.KHTEM.001...
  • Page 290 Table 7-20. VGA Chip, Memory (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No VGA Chip Memory LPDDR5_16GB(4GBx A5SP14-51MTN-7153 Poland NX.KHTEP.00C LPDDR5_16GB(4GBx A5SP14-51MTN-7186 Nordic NX.KHTED.00C LPDDR5_16GB(4GBx A5SP14-51MTN-71CQ Poland NX.KHTEP.00B LPDDR5_32GB(8GBx A5SP14-51MTN-73DD Poland NX.KHTEP.001 LPDDR5_32GB(8GBx A5SP14-51MTN-73DX Nordic NX.KHTED.00E LPDDR5_16GB(4GBx A5SP14-51MTN-73LX Nordic NX.KHTED.009 LPDDR5_16GB(4GBx...
  • Page 291 Table 7-21. HDD, Wireless LAN (UMAFCiiL_5LUT(KHT)) Model Country Acer Part No Wireless LAN A5SP14-51MTN-50DG Nordic NX.KHTED.005 F80512PM4 2x2 AX+BT 6E A5SP14-51MTN-50EL Poland NX.KHTEP.007 F80512PM4 2x2 AX+BT 6E A5SP14-51MTN-50M7 Nordic NX.KHTED.00G F80256PM4 2x2 AX+BT 6E A5SP14-51MTN-50ZC Nordic NX.KHTED.006 F80512PM4 2x2 AX+BT 6E...
  • Page 292 Table 7-21. HDD, Wireless LAN (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No Wireless LAN A5SP14-51MTN-76FN Nordic NX.KHTED.00D F801024PM4 2x2 AX+BT 6E A5SP14-51MTN-7783 Poland NX.KHTEP.00A F801024PM4 2x2 AX+BT 6E A5SP14-51MTN-77K1 Nordic NX.KHTED.00B F801024PM4 2x2 AX+BT 6E A5SP14-51MTN-789Z Poland NX.KHTEP.002 F801024PM4 2x2 AX+BT 6E...
  • Page 293 Table 7-22. Camera, NB Chipset (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No Camera NB Chipset FHDFF_U_W_M2R0 none NB A5SP14-51MTN-53HP Poland NX.KHTEP.008 _3.2T01 Chipset FHDFF_U_W_M2R0 none NB A5SP14-51MTN-54BD Nordic NX.KHTED.003 _3.2T01 Chipset FHDFF_U_W_M2R0 none NB A5SP14-51MTN-54ER Nordic NX.KHTED.00H _3.2T01 Chipset FHDFF_U_W_M2R0...
  • Page 294 Table 7-22. Camera, NB Chipset (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No Camera NB Chipset FHDFF_U_W_M2R0 none NB A5SP14-51MTN-76BY Poland NX.KHTEP.009 _3.2T01 Chipset FHDFF_U_W_M2R0 none NB A5SP14-51MTN-76FN Nordic NX.KHTED.00D _3.2T01 Chipset FHDFF_U_W_M2R0 none NB A5SP14-51MTN-7783 Poland NX.KHTEP.00A _3.2T01 Chipset FHDFF_U_W_M2R0...
  • Page 295 Table 7-23. Battery, Adapter (UMAFCiiL_5LUT(KHT)) Model Country Acer Part No Battery Adapter A5SP14-51MTN-50DG Nordic NX.KHTED.005 50Wh_150300 65W_3phy A5SP14-51MTN-50EL Poland NX.KHTEP.007 50Wh_150300 65W_3phy A5SP14-51MTN-50M7 Nordic NX.KHTED.00G 50Wh_150300 65W_3phy A5SP14-51MTN-50ZC Nordic NX.KHTED.006 50Wh_150300 65W_3phy A5SP14-51MTN-5190 Poland NX.KHTEP.005 50Wh_150300 65W_3phy A5SP14-51MTN-51E5 Singapore NX.KHTSG.001...
  • Page 296 Table 7-23. Battery, Adapter (UMAFCiiL_5LUT(KHT)) (Continued) Model Country Acer Part No Battery Adapter A5SP14-51MTN-76FN Nordic NX.KHTED.00D 50Wh_150300 65W_3phy A5SP14-51MTN-7783 Poland NX.KHTEP.00A 50Wh_150300 65W_3phy A5SP14-51MTN-77K1 Nordic NX.KHTED.00B 50Wh_150300 65W_3phy A5SP14-51MTN-789Z Poland NX.KHTEP.002 50Wh_150300 65W_3phy Switzerla A5SP14-51MTN-78CL NX.KHTEZ.002 50Wh_150300 65W_3phy A5SP14-51MTN-78V2 Nordic NX.KHTED.00A...
  • Page 297 CHAPTER Test Compatible Components...
  • Page 298 ® ® Microsoft Windows 10 Home Environment Test..8-4...

  • Page 299: Test Compatible Components

    Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 5 A5SP14-51MTN. Compatibility Test Report released by the Acer Mobile System Testing Department.
  • Page 300 Steel Gray 14 AL JUTENG A cover Steel Gray 14 AL ANO NC.21011.1ER ANO CTS ELECTRONIC Accessory 60059218 Active Stylus Pen Acer Active Stylus Pen NC.23811.0AY WACOM AA1.0GE2EN ESP-110-94B-6 AES 1.0 60059218 Active Stylus Pen Acer Active Stylus Pen NC.23811.0AZ WACOM AA2.0GE2ET...
  • Page 301 Table 8-1. Test Compatible Components (Continued) Vendor Type Description Part No. Battery CosMx Typ.53Wh 3S1P 60069689 AP20CBL 248x84.4x5.5(mm) COSMX 3CELL4.59 KT.0030B.004 AP20C 11.55V 65W Li-Ion TI BATTERY BQ40Z555 FW5.09 Battery PANASONIC Typ.55Wh 60001535 3550mAh 4S1P AP19B5L 4CELL3.55 KT.00405.010 PANASONIC 248x84.4x5.5(mm) AP19B 15.4V 70W Polymer 10000981 MISC KT.DUM00.03...
  • Page 302 Table 8-1. Test Compatible Components (Continued) Vendor Type Description Part No. D Cover 10001028 Steel Gray 14 Quanta D cover Steel Gray 14 NC.21011.1GO QUANTA PC+ABS Painting BB PC+ABS Painting BB Digital Mic 10000981 MISC Dual Digital Mic (Built on Digital Mic NC.26711.001 (END USER)
  • Page 303 Vendor Type Description Part No. Keyboard Phantom KB CHICONY QV03P_A10BWL QV03P Internal 10001044 QV03P_A10BWL 13 Standard Black Acer legend NK.I1313.1TN CHICONY White BL, indicator LED, Power ICON Phantom KB DARFON QV03P_A10BWL QV03P Internal 60004864 QV03P_A10BWL 13 Standard Black Acer legend NK.I1317.09L...
  • Page 304 Type Description Part No. Phantom KB DARFON 60004864 QV03T_A10B QV03T Internal 13 QV03T_A10B NK.I1317.09M DARFON Standard Black acer legend, texture, Power Icon Phantom KB LITE-ON 10001023 QV03T_A10B QV03T Internal 13 QV03T_A10B NK.I131B.02T LITE-ON Standard Black acer legend, texture, Power Icon...
  • Page 305 Table 8-1. Test Compatible Components (Continued) Vendor Type Description Part No. Mobile Memory SAMSUNG 60002215 LPDDR5_4GB_315b LPDDR5 6400 4GB KN.4GB0B.055 SAMSUNG K3LKBKB0BM-MGCP LF+HF D1z Mobile Memory HYNIX LPDDR5 60002045 SK 6400 4GB LPDDR5_4GB_315b KN.4GB0G.057 HYNIX H9JCNNNCP3MLYR-N6E LF+HF Mobile Memory LPDDR5 8GB 10000981 MISC LPDDR5_8GB(2GBx4 Dummy (x32_2GBx4) LF+HF...
  • Page 306 Table 8-1. Test Compatible Components (Continued) Vendor Type Description Part No. Elantec Touchpad SP4WIP2M 60040786 SecurePad FA5650-2209 SP4WIP2M NC.24611.08L ELANTECH ICBlack, 104 x 64 normal mylar blck Moisture, FP Black Elantec Touchpad SP4WIP3MSg 60040786 SecureIDPad FA5650-2205 IC SP4WIP3MSg NC.24611.07P ELANTECH Black, Mylar Steel gray Moisture 10000981 MISC...
  • Page 307 CHAPTER Online Support Information...
  • Page 308 Introduction ......... 9-3...
  • Page 309 This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.

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