NOTE: NOTE: Do not attempt to replace other components than those listed above. NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE:...
NOTE: NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer:...
Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
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WEEE Annex VII Component These components are classified as requiring selective treatment: Battery pack SSD module WLAN module RTC battery Touchpad module Mainboard USB board LCD panel Disassembly Procedures...
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Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the AC adapter from the DC-in jack (A) or the power adapter from the USB Type-C port (B) as shown in Figure 1-1.
Base Cover Removal 1. Remove ten (10) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Carefully pry the base cover starting from the bottom side to release the latches (Figure 1-4). Figure 1-4. Base Cover Removal Disassembly Procedures...
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3. Continue to release the remaining latches on the left, right, and upper sides. Then grasp and remove the base cover from the system (Figure 1-5). Figure 1-5. Base Cover Removal Disassembly Procedures...
Battery Pack Removal Prerequisite: Base Cover Removal 1. Find the battery pack (A) in the system (Figure 1-6). 2. Detach the acetate tape (B) securing the battery cable to the mainboard connector (Figure 1-6). Figure 1-6. Battery Pack Removal 3. Disconnect the battery cable from the mainboard connector (C) (Figure 1-7).
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4. Lift to release the battery pack from the guide pins (D) (Figure 1-8). Then remove the battery pack from the top assembly. WEEE Annex VII Component: Battery Pack Figure 1-8. Battery Pack Removal IMPORTANT: Follow local regulations for battery disposal. Disassembly Procedures...
SSD Module Removal Prerequisite: Battery Pack Removal 1. Remove one (1) screw securing the SSD module (Figure 1-9). Figure 1-9. SSD Module Removal 2. Disconnect the SSD module (A) from the mainboard connector (B) (Figure 1-10). Then remove the SSD module. Figure 1-10.
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3. By holding the upper edge of the copper foil with mylar (C), unfold and detach it from the SSD module as shown in Figure 1-11 Figure 1-12 but DO NOT remove yet! Figure 1-11. SSD Module Removal Figure 1-12. SSD Module Removal Disassembly Procedures 1-11...
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4. Detach the SSD module from the adhesive graphite strip (marked with yellow dashed line) as shown in Figure 1-13. WEEE Annex VII Component: SSD Module Figure 1-13. SSD Module Removal 1-12 Disassembly Procedures...
WLAN Module Removal Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 1-14). Figure 1-14. WLAN Module Location 2. Disconnect the WLAN antennas cables from the WLAN module connectors (B) (Figure 1-15). 3. Remove one (1) screw securing the WLAN module in place (Figure 1-15).
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4. Disconnect the WLAN module from the mainboard connector (C) (Figure 1-16). Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-16. WLAN Module Removal 1-14 Disassembly Procedures...
LCD Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the WLAN antennas cables from the WLAN module connectors (A). Then unroute and release the cables from the cable clips as shown in Figure 1-18. Figure 1-18. LCD Module Removal 1-16 Disassembly Procedures...
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2. Disconnect the LVDS cable from the mainboard connector (B). Then unroute the cable from the cable guides as shown in Figure 1-19. 3. Disconnect the G-sensor board cable from the mainboard connector (C). Then unroute the cable from the cable guides as shown in Figure 1-19.
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5. Lift the top assembly until it is fully open (Figure 1-21). Figure 1-21. LCD Module Removal 6. Close the top assembly and lift both LCD hinges until they are fully extended (Figure 1-22). Figure 1-22. LCD Module Removal 1-18 Disassembly Procedures...
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7. Open the top assembly again. Then remove the LCD module (D) away from the top assembly (Figure 1-23). CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. Figure 1-23. LCD Module Removal Disassembly Procedures 1-19...
Touchpad Module Removal Prerequisite: Battery Pack Removal 1. Slightly detach and lift the mylar. Then disconnect the touchpad FFC (A) from the mainboard and touchpad module connectors (Figure 1-24). Then remove the FFC. Figure 1-24. Touchpad Module Removal CAUTION: Touchpad FFC (Flexible Flat Circuit) can be damaged if removed while the mainboard and touchpad module connectors are locked.
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2. Disconnect the GMR sensor board FFC from the mainboard connector (B) (Figure 1-25). 3. Disconnect the fingerprint FFC (C) from the mainboard and touchpad module connectors. Then carefully detach the FFC from its underneath adhesive and remove the fingerprint FFC (Figure 1-25).
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5. Remove three (3) screws securing the touchpad module (Figure 1-27). Figure 1-27. Touchpad Module Removal 6. Using the screwdriver, push the guide pin (E) firmly to release it from the top assembly (Figure 1-28). 7. Slide the touchpad module slightly to disengage it from the bottom latches (F), and then remove the touchpad module (G) from the top assembly (Figure 1-28).
Mainboard Removal Prerequisite: Ensure that the SSD Module, WLAN Module, Heatsink, and Fan have been disassembled prior removing the mainboard. 1. Remove four screws (A) securing the left LCD hinge (Figure 1-29). Figure 1-29. Mainboard Removal 2. Lift the top assembly until it is fully open (Figure 1-30).
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3. Close the top assembly and lift the left LCD hinge until it is fully extended (Figure 1-31). Figure 1-31. Mainboard Removal 4. Disconnect the USB board FFC from the mainboard connector (B) (Figure 1-32). 5. Disconnect the keyboard backlight FPC from the mainboard connector (C) (Figure 1-32).
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14. Disconnect the G-sensor board cable from the mainboard connector (L). Then unroute the cable from the cable guides as shown in Figure 1-32. Figure 1-32. Mainboard Removal CAUTION: USB board FFC (Flexible Flat Circuit), touchpad FFC, fingerprint FFC, GMR sensor board FFC, keyboard backlight FPC (Flexible Printed Circuit), and keyboard FPC, can be damaged if removed while the mainboard connectors are locked.
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16. Release the mainboard (N) from the I/O ports slots and guide pins (O) on the top assembly (Figure 1-34). Then remove the mainboard. WEEE Annex VII Component: Mainboard Figure 1-34. Mainboard Removal Figure 1-35. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 1-35.
USB Board Removal Prerequisite: Ensure that the Fan has been disassembled prior removing the USB board. 1. Disconnect the WLAN antennas cables from the WLAN module connectors (A). Then unroute and release the cables from the cable clips as shown in Figure 1-36.
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2. Disconnect the USB board FFC (B) from the USB board and mainboard connectors Then carefully detach the FFC from its underneath adhesive and remove the USB board FFC (Figure 1-37). 3. Detach the tape (C). Then disconnect the stylus charger cable from the USB board connector (D) (Figure 1-37).
LCD Panel Removal Prerequisite: LCD Module Removal 1. With the LCD panel facing down, pry the LCD cover to release latches as shown in Figure 1-39. Figure 1-39. LCD Panel Removal 2. Carefully lift the upper part of the LCD panel (A). Then continue releasing the remaining latches on the bottom side of the LCD panel (Figure 1-40).
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3. Release the LVDS cable (B) from the LCD hinge cap. Then remove the LCD panel from the LCD cover (Figure 1-41). Figure 1-41. LCD Panel Removal 1-30 Disassembly Procedures...
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Top Assembly Removal (Keyboard Removal) Prerequisite: Ensure that the LCD Module, DC-IN Cable, Touchpad Module, Mainboard, USB Board, Speakers, and Stylus Holder have been disassembled prior removing the top assembly. NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.
Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-34 FRU (Field Replaceable Unit) List...
Personal Data Removal Removing your personal data There are three options to choose from: Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down ...
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