Acer Nitro 5 AN517-55 Lifecycle Extension Manual
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Acer Nitro 5 AN517-55 Lifecycle Extension Manual

Acer Nitro 5 AN517-55 Lifecycle Extension Manual

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Nitro 5 AN517-55
Lifecycle Extension Guide

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Summary of Contents for Acer Nitro 5 AN517-55

  • Page 1 Nitro 5 AN517-55 Lifecycle Extension Guide...

  • Page 2: Table Of Contents

    Table of Contents Self-Repair ..........1 Disassembly Procedures.

  • Page 3: Self-Repair

    NOTE: Do not attempt to replace other components than those listed above. NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of a careless or unsuccessful self-repair attempt, is not covered by the standard product warranty.

  • Page 4: Software Recovery

    Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer: •...

  • Page 5: Disassembly Procedures

    Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal. By performing any of these procedures you acknowledge that any remaining warranty applicable to your computer will be voided.
  • Page 6 WEEE Annex VII Component These components are classified as requiring selective treatment: • Battery pack • DIMM module • WLAN module • RTC battery • SSD1 Module • SSD2 Module • Keyboard Board • USB board • Touchpad module • Mainboard •...
  • Page 7 Pre-disassembly Instructions Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface. Make sure the system is completely powered down. If the device is in powered up mode, shut down the system normally. If the device is in sleep mode, wait for the Home Screen to clear.

  • Page 8: Lower Case Removal

    Lower Case Removal Remove the twelve (12) screws securing the lower case to the upper case. Figure 1-2. Removing the Screws Starting from the upper left and right side, pry to release the latches. Figure 1-3. Releasing the Lower Case (1 of 3) Disassembly Procedures...
  • Page 9 Continue releasing the remaining upper side latches. Figure 1-4. Releasing the Lower Case (2 of 3) Place the notebook computer on the surface with the lower case facing you. Release the bottom side latches and remove the lower case. Figure 1-5. Releasing the Lower Case (3 of 3) Table 1-1.

  • Page 10: Battery Removal

    Battery Removal Prerequisite: Lower Case Removal on page  Detach the adhesive tab on the battery cable from the battery. Disconnect the battery cable from the mainboard connector. Figure 1-6. Disconnecting the Battery Cable Remove the two (2) screws securing the battery to the upper case. Figure 1-7.
  • Page 11 Slightly lift the battery and release its lower tabs from the slots on the upper case. Then remove the battery. WEEE Annex VII Component: Battery Figure 1-8. Removing the Battery Table 1-2. Battery Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm Disassembly Procedures...
  • Page 12 DIMM Modules Removal Prerequisite: Battery Removal on page  Remove the screw securing the DDR shielding to the upper case. Figure 1-9. Removing the Screw Release the DDR shielding from the clips (marked with red and white circles) on the mainboard and remove.
  • Page 13 Push the module clips outwards. Figure 1-11. Unclipping the Module Clips Pull to remove the memory module from the mainboard connector. Then remove the memory module. WEEE Annex VII Component: DIMM Modules Figure 1-12. Removing the DIMM Module Repeat steps 3~4 to remove another DIMM module. Disassembly Procedures 1-11...
  • Page 14 Table 1-3. Battery Screws Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm 1-12 Disassembly Procedures...

  • Page 15: Wlan Module Removal

    WLAN Module Removal Prerequisite: Battery Removal on page  Disconnect the WLAN antenna cables. Figure 1-13. Disconnecting the WLAN Antenna Cables Remove the screw securing the WLAN module to the mainboard. Figure 1-14. Removing the Screw Disassembly Procedures 1-13...
  • Page 16 Pull to disconnect the WLAN module from the mainboard connector. Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-15. Removing the WLAN Module Table 1-4. WLAN Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm 1-14 Disassembly Procedures...

  • Page 17: Rtc Battery Removal

    RTC Battery Removal Prerequisite: Battery Removal on page  Disconnect the RTC battery cable from the mainboard connector. Figure 1-16. Diconnecting the RTC Battery Cable Pry to detach the adhesive tape underneath the RTC battery. Then remove the RTC battery. WEEE Annex VII Component: RTC Battery Figure 1-17.
  • Page 18 SSD1 Module Removal Prerequisite: Battery Removal on page  Remove the screw securing the SSD1 module to the mainboard. Figure 1-18. Removing the Screw Disconnect the SSD1 module from the mainboard connector and remove. WEEE Annex VII Component: SSD1 Module Figure 1-19.
  • Page 19 Table 1-5. SSD1 Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm Disassembly Procedures 1-17...
  • Page 20 SSD2 Module Removal Prerequisite: Battery Removal on page  Remove the screw securing the SSD2 module to the upper case. Figure 1-20. Removing the Screw Disconnect the SSD2 module from the mainboard connector and remove. WEEE Annex VII Component: SSD2 Module Figure 1-21.
  • Page 21 Table 1-6. SSD2 Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm Disassembly Procedures 1-19...
  • Page 22 Keyboard Board Removal Prerequisite: Battery Removal on page  Release the latches and disconnect the keyboard adapter FFC from the mainboard and keyboard board connectors. Then release the latch and disconnect the keyboard FPC from the keyboard board connector. Figure 1-22. Disconnecting the Cables Remove the two (2) screws securing the keyboard board to the upper case.
  • Page 23 Remove the keyboard board from the upper case. WEEE Annex VII Component: Keyboard Board Figure 1-24. Removing the Keyboard Board Table 1-7. Keyboard Board Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm Disassembly Procedures 1-21...

  • Page 24: Lcd Module Removal

    LCD Module Removal Prerequisite: Thermal and Fan Modules Removal  Prerequisite: Ensure that the Thermal and Fan Modules have been disassembled prior removing the LCD module. NOTE: The eDP cable includes the camera cable and the LCD cable. Detach the adhesive tape on the eDP cable connector. Then release the latch and disconnect the eDP cable from the mainboard connector.
  • Page 25 Detach the adhesive tape from the upper case. Then disconnect the eDP cable from the mainboard connector and unroute the eDP cable from the cable guides on the upper case. Figure 1-26. Disconnecting the eDP Cable Place the notebook computer on the surface with the LCD cover facing you. Remove the upper case cap.
  • Page 26 Unroute the eDP cable from the cable guides. Figure 1-28. Unrouting the eDP Cable (1 of 2) Figure 1-29. Unrouting the eDP Cable (2 of 2) 1-24 Disassembly Procedures...
  • Page 27 Remove the four (4) screws from the LCD hinges. Figure 1-30. Removing the Screws Remove the LCD module. Figure 1-31. Removing the Module Table 1-8. LCD Module Screws Screw Name Screw Type Torque Quantity M 2.5 x 5.0 2.55~3.45kgf.cm Disassembly Procedures 1-25...

  • Page 28: Touchpad Removal

    Touchpad Removal Prerequisite: Keyboard Board Removal on page 1-20  Release the latches and disconnect the touchpad FFC from the mainboard and touchpad connectors. Then remove the touchpad FFC. Figure 1-32. Removing the Touchpad FFC Detach the conductive tape from the touchpad and upper case. Figure 1-33.
  • Page 29 Remove the two (2) screws securing the touchpad support bracket to the upper case. Figure 1-34. Removing the Screws Place one of your hands underneath the touchpad. Slide the bottom part of the touchpad forward to disengage it from the latches. Remove the touchpad from the upper case.
  • Page 30 Table 1-9. Touchpad Support Bracket Screws Screw Name Screw Type Torque Quantity M 2.5 x 2.5 2.55~3.0kgf.cm 1-28 Disassembly Procedures...

  • Page 31: Mainboard Removal

    Mainboard Removal Prerequisite: Ensure that the DIMM Modules, WLAN Module, SSD1/SSD2 Modules, and Thermal and Fan Modules have been disassembled prior removing the mainboard. NOTE: The eDP cable includes the camera cable and the LCD cable. Unroute the WLAN antenna cables from the cable guide on the upper case. Detach the adhesive tape on the eDP cable connector (H).
  • Page 32 Figure 1-37. Disconnecting the Cables (GN20-E3/E5/E6) Remove the three (3) screws securing the mainboard to the upper case. Figure 1-38. Removing the Screws (N18PG61/GN20-P0/P1) 1-30 Disassembly Procedures...
  • Page 33 Figure 1-39. Disconnecting the Screws (GN20-E3/E5/E6) Remove the mainboard from the upper case. WEEE Annex VII Component: Mainboard Figure 1-40. Removing the Mainboard (N18PG61/GN20-P0/P1) Disassembly Procedures 1-31...
  • Page 34 WEEE Annex VII Component: Mainboard Figure 1-41. Removing the Mainboard (GN20-E3/E5/E6) Table 1-10. Mainboard Screws Screw Name Screw Type Torque Quantity M 2.5 x 5.0 2.55~3.0kgf.cm M 2.0 x 2.5 1.8~2.2kgf.cm 1-32 Disassembly Procedures...

  • Page 35: Usb Board Removal

    USB Board Removal Prerequisite: Ensure that the SSD2 Module and Thermal and Fan Moduled have been disassembled prior removing the USB board. Detach the adhesive tape from the upper case. Release the latches and disconnect the USB board FFC from the USB board and mainboard connectors.
  • Page 36 Remove the screw securing the USB board to the upper case. Figure 1-43. Removing the Screw Release the I/O connectors from the slots on the upper case and then remove the USB board. WEEE Annex VII Component: USB Board Figure 1-44. Removing the USB Board Table 1-11.

  • Page 37: Lcd Bezel Removal

    LCD Bezel Removal Prerequisite: LCD Module Removal on page 1-22  Pry the LCD bezel from the upper side to release the latches. Figure 1-45. Removing the LCD Bezel (1 of 4) Pry the LCD bezel from the left side to release latches. Figure 1-46.
  • Page 38 Continue to pry the right side latches. Figure 1-47. Removing the LCD Bezel (3 of 4) Pry the bottom side latches and remove the bezel. Figure 1-48. Removing the LCD Bezel (4 of 4) 1-36 Disassembly Procedures...
  • Page 39 LCD Panel and Brackets Removal Prerequisite: LCD Bezel Removal on page 1-35  NOTE: The eDP cable includes the camera cable and the LCD cable. Disconnect the eDP cable from the CMOS and dual microphone module connector. Then unroute the eDP cable from the upper side cable guides. Detach the adhesive tape and then unroute the eDP cable from the bottom side cable guides.
  • Page 40 Remove the eight (8) screws from the LCD hinges. Figure 1-50. Removing the Screws Remove the LCD hinges from the LCD cover. WEEE Annex VII Component: LCD Panel Figure 1-51. Removing the LCD Hinges 1-38 Disassembly Procedures...
  • Page 41 Pry slightly to access the double-sided mounting tape underneath the LCD panel. Then pull to detach the double-sided mounting tape from the LCD cover. Repeat the same procedure to remove the double-sided mounting tape on the remaining sides of the LCD panel. Figure 1-52.
  • Page 42 Detach the mylar securing the eDP cable to the LCD panel connector. Figure 1-54. Detaching the Mylar Disengage the eDP cable latch. Figure 1-55. Disengaging the Latch 1-40 Disassembly Procedures...
  • Page 43 Disconnect the eDP cable from the LCD panel connector. Then remove the LCD panel. Figure 1-56. Disconnecting the eDP Cable Table 1-12. LCD Panel Brackets Screws Screw Name Screw Type Torque Quantity M 2.0 x 3.0 1.8~2.2kgf.cm M 2.5 x 2.5 2.55~3.45kgf.cm Disassembly Procedures 1-41...

  • Page 44: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

  • Page 45: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. FRU (Field Replaceable Unit) List 1-43...

  • Page 46: Exploded Diagrams

    Exploded Diagrams Main Assembly (KN.01K0B.008) 6 Figure 1-1. Main Assembly Exploded Diagram (N18PG61/GN20-P0/P1) 1-44 Exploded Diagrams...
  • Page 47 (KN.01K0B.008) 6 Figure 1-2. Main Assembly Exploded Diagram (GN20-E3/E5/E6) Table 1-14. Main Assembly Exploded Diagram Description Acer P/N Lower case 60.QG1N2.002 Fan for CPU 23.QFJN2.001 Fan for VGA 23.QFJN2.002 Thermal module for N18PG61/GN20-P0/P1 24.QG1N2.001 Thermal module for GN20-E3/E5/E6 24.QFWN2.001 DDR shielding 33.QFJN2.004...
  • Page 48 Table 1-14. Main Assembly Exploded Diagram Description Acer P/N WLAN module KE.11X0N.021 Mainboard for N18PG61/GN20-P0/P1 NB.QG111.001 Mainboard for GN20-E3/E5/E6 NB.QFW11.001 WLAN auxiliary antenna 50.QG1N2.006 Keyboard charger board 55.QG1N2.001 WLAN main antenna 50.QG1N2.005 I/O board for N18PG61/GN20-P0/P1 55.QFJN2.001 I/O board for GN20-E3/E5/E6 55.QFMN2.001...

  • Page 49: Upper Cover Assembly

    Upper Cover Assembly Figure 1-3. Upper Cover Assembly Exploded Diagram Table 1-15. Upper Cover Assembly Exploded Diagram Description Acer P/N Touchpad 56.QFJN2.001 Conductive tape 47.QFJN2.002 Upper case 6B.QG1N2.001 Exploded Diagrams 1-47...

  • Page 50: Lcd Assembly

    LCD Assembly Figure 1-4. LCD Assembly Exploded Diagram Table 1-16. LCD Assembly Exploded Diagram Description Acer P/N LCD bezel 60.QG1N2.005 LCD panel KL.17305.032 eDP cable 50.QG1N2.007 Camera KS.0HD06.030 LCD hinges 33.QG1N2.001 LCD cover 60.QG1N2.003 1-48 Exploded Diagrams...

  • Page 51: Software Update

    Software Update Please visit http://go.acer.com/?id=17883. Software Update 1-49...

  • Page 52: Personal Data Removal

    Personal Data Removal There are three options to choose from: • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon >...

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