Acer Nitro 5 AN517-42 Lifecycle Extension Manual
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Acer Nitro 5 AN517-42 Lifecycle Extension Manual

Acer Nitro 5 AN517-42 Lifecycle Extension Manual

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Nitro 5 AN517-42/AN517-43
Lifecycle Extension Guide

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Summary of Contents for Acer Nitro 5 AN517-42

  • Page 1 Nitro 5 AN517-42/AN517-43 Lifecycle Extension Guide...

  • Page 2: Table Of Contents

    Table of Contents Self-Repair ..........1 Disassembly Procedures.

  • Page 3: Self-Repair

    NOTE: Do not attempt to replace other components than those listed above. NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of a careless or unsuccessful self-repair attempt, is not covered by the standard product warranty.

  • Page 4: Software Recovery

    Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer: •...

  • Page 5: Disassembly Procedures

    Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal. By performing any of these procedures you acknowledge that any remaining warranty applicable to your computer will be voided.
  • Page 6 WEEE Annex VII Component These components are classified as requiring selective treatment: • Battery pack • DIMM modules • WLAN module • RTC battery • SSD modules • Keyboard board • Touchpad module • Mainboard • USB board • LCD panel Disassembly Procedures...

  • Page 7: Getting Started

    Getting Started Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface. Make sure the system is completely powered down. If the device is in powered up mode, shut down the system normally. If the device is in sleep mode, wait for the Home Screen to clear.

  • Page 8: Lower Case Removal

    Lower Case Removal Remove the twelve (12) screws securing the lower case to the upper case. Figure 1-2. Removing the Screws Starting from the upper left and right side, pry to release the latches. Figure 1-3. Releasing the Lower Case (1 of 3) Disassembly Procedures...
  • Page 9 Continue releasing the remaining upper side latches. Figure 1-4. Releasing the Lower Case (2 of 3) Place the notebook computer on the surface with the lower case facing you. Release the bottom side latches and remove the lower case. Figure 1-5. Releasing the Lower Case (3 of 3) Table 1-1.

  • Page 10: Battery Removal

    Battery Removal Prerequisite: Lower Case Removal on page  Detach the tape on the battery cable from the battery. Then disconnect the battery cable from the mainboard connector. Figure 1-6. Disconnecting the Battery Cable Remove the two (2) screws securing the battery to the upper case. Figure 1-7.
  • Page 11 Slightly lift the battery and release its lower tabs from the slots on the upper case. Then remove the battery. WEEE Annex VII Component: Battery Pack Figure 1-8. Removing the Battery Table 1-2. Battery Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm...
  • Page 12 DIMM Modules Removal Prerequisite: Battery Removal on page  Remove the screw securing the DDR shielding to the mainboard. Figure 1-9. Removing the Screw Release the DDR shielding from the clips, and then remove it from the mainboard. Figure 1-10. Removing the DDR Shielding 1-10 Disassembly Procedures...
  • Page 13 Push the module clips outwards. Figure 1-11. Unclipping the Module Clips Pull to remove the memory module from the mainboard connector. Then remove the memory module. WEEE Annex VII Component: DIMM Modules Figure 1-12. Removing the DIMM Module Repeat steps 3~4 to remove another DIMM module. Disassembly Procedures 1-11...
  • Page 14 Table 1-3. DDR Shielding Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm 1-12 Disassembly Procedures...

  • Page 15: Wlan Module Removal

    WLAN Module Removal Prerequisite: Battery Removal on page  Disconnect the WLAN antenna cables. Figure 1-13. Disconnecting the WLAN Antenna Cables Remove the screw securing the WLAN module to the mainboard. Figure 1-14. Removing the Screw Disassembly Procedures 1-13...
  • Page 16 Pull to disconnect the WLAN module from the mainboard connector. Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-15. Removing the WLAN Module Table 1-4. WLAN Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm 1-14 Disassembly Procedures...

  • Page 17: Rtc Battery Removal

    RTC Battery Removal Prerequisite: Battery Removal on page  Disconnect the RTC battery cable from the mainboard connector. Figure 1-16. Diconnecting the RTC Battery Cable Pry to detach the adhesive tape underneath the RTC battery. Then remove the RTC battery. WEEE Annex VII Component: RTC Battery Figure 1-17.
  • Page 18 SSD 1 Module Removal Prerequisite: Battery Removal on page  Remove the screw securing the SSD 1 module to the mainboard. Figure 1-18. Removing the Screw Pull to disconnect the SSD 1 module from the mainboard connector. Then remove the SSD 1 module.
  • Page 19 Table 1-5. SSD 1 Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm Disassembly Procedures 1-17...
  • Page 20 SSD 2 Module Removal Prerequisite: Battery Removal on page  Remove the screw securing the SSD 2 module to the upper case. Figure 1-20. Removing the Screw Pull to disconnect the SSD 2 module from the mainboard connector. Then remove the SSD 2 module.
  • Page 21 Table 1-6. SSD 2 Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm Disassembly Procedures 1-19...
  • Page 22 Keyboard Board Removal Prerequisite: Battery Removal on page  Release the latches. Then disconnect the keyboard adapter FFC from the mainboard and keyboard board connectors. Release the latch. Then disconnect the keyboard FPC from the keyboard board connector. Figure 1-22. Disconnecting the Cables Remove the two (2) screws securing the keyboard board to the upper case.
  • Page 23 Remove the keyboard board from the upper case. WEEE Annex VII Component: Keyboard Board Figure 1-24. Removing the Keyboard Board Table 1-7. Keyboard Board Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm Disassembly Procedures 1-21...

  • Page 24: Lcd Module Removal

    LCD Module Removal Prerequisite: Thermal Module Removal  NOTE: The eDP cable includes the camera cable and the LCD cable. Detach the adhesive tape on the eDP cable connector. Then release the latch and disconnect the eDP cable from the mainboard connector. Figure 1-25.
  • Page 25 Detach the adhesive tape from the upper case. Disconnect the eDP cable from the mainboard connector. Then unroute the eDP cable from the cable guides on the upper case. Figure 1-26. Disconnecting the eDP Cable (2 of 2) Place the notebook on the surface with the LCD cover facing you. Then remove the upper case cap.
  • Page 26 Unroute the eDP cable from the cable guides. Figure 1-28. Unrouting the eDP Cable (1 of 2) Figure 1-29. Unrouting the eDP Cable (2 of 2) 1-24 Disassembly Procedures...
  • Page 27 Remove the four (4) screws from the LCD hinges. Figure 1-30. Removing the Screws Remove the LCD module. Figure 1-31. Removing the Module Table 1-8. Hinges Screws Screw Name Screw Type Torque Quantity M 2.5 x 5.0 2.55~3.45kgf.cm Disassembly Procedures 1-25...

  • Page 28: Touchpad Removal

    Touchpad Removal Prerequisite: Keyboard Board Removal on page 1-20  Release the latches and disconnect the touchpad FFC from the mainboard and touchpad connectors. Then remove the touchpad FFC. Figure 1-32. Removing the Touchpad FFC Detach the conductive tape from the touchpad and upper case. Figure 1-33.
  • Page 29 Remove the two (2) screws securing the touchpad to the upper case. Figure 1-34. Removing the Screws Slide the touchpad slightly to disengage it from the bottom tabs. Then remove the touchpad from the upper case. WEEE Annex VII Component: Touchpad Figure 1-35.

  • Page 30: Mainboard Removal

    Mainboard Removal Prerequisite: DIMM Modules Removal on page 1-10  WLAN Module Removal on page 1-13  SSD 1 Module Removal on page 1-16  SSD 2 Module Removal on page 1-18  Thermal Module Removal  NOTE: The eDP cable includes the camera cable and the LCD cable. Release the WLAN antenna cables from the clips.
  • Page 31 Figure 1-37. Disconnecting the Cables (GN20-E3/E5/E6) Disassembly Procedures 1-29...
  • Page 32 Remove the three (3) screws securing the mainboard to the upper case. Figure 1-38. Removing the Screws (N18PG61/GN20-P0/P1) Figure 1-39. Removing the Screws (GN20-E3/E5/E6) 1-30 Disassembly Procedures...
  • Page 33 Remove the mainboard from the upper case. WEEE Annex VII Component: Mainboard Figure 1-40. Removing the Mainboard (N18PG61/GN20-P0/P1) WEEE Annex VII Component: Mainboard Figure 1-41. Removing the Mainboard (GN20-E3/E5/E6) Table 1-10. Mainboard Screws Screw Name Screw Type Torque Quantity M 2.5 x 5.0 2.55~3.0kgf.cm M 2.0 x 2.5 1.8~2.2kgf.cm...

  • Page 34: Usb Board Removal

    USB Board Removal Prerequisite: SSD 2 Module Removal on page 1-18  Thermal Module Removal  Detach the tape securing the USB board cable (A). Disconnect the USB board cable from the USB board and mainboard connectors. Then remove the cable. Release the latches.
  • Page 35 Remove the screw securing the USB board to the upper case. Figure 1-43. Removing the Screw Slide the USB board to release the I/O connectors from their slots, and then remove the USB board from the upper case. WEEE Annex VII Component: USB Board Figure 1-44.

  • Page 36: Lcd Bezel Removal

    LCD Bezel Removal Prerequisite: LCD Module Removal on page 1-22  Pry the LCD bezel from the upper side to release the latches. Figure 1-45. Removing the LCD Bezel (1 of 4) Pry the LCD bezel from the left side to release the latches. Figure 1-46.
  • Page 37 Continue to pry the right side latches. Figure 1-47. Removing the LCD Bezel (3 of 4) Pry the bottom side latches and remove the bezel. Figure 1-48. Removing the LCD Bezel (4 of 4) Disassembly Procedures 1-35...
  • Page 38 LCD Panel and Brackets Removal Prerequisite: LCD Bezel Removal on page 1-34  NOTE: The eDP cable includes the camera cable and the LCD cable. Disconnect the eDP cable from the CMOS and dual microphone module connector. Then unroute the cable from the cable guides on upper side of the LCD cover. Detach the adhesive tape.
  • Page 39 Remove the eight (8) screws from the LCD panel brackets. Figure 1-50. Removing the Screws Remove the LCD panel brackets (with the LCD panel) from the LCD cover. WEEE Annex VII Component: LCD Panel Figure 1-51. Removing the LCD Panel Brackets with LCD Panel Disassembly Procedures 1-37...
  • Page 40 Pry slightly to access the double-sided mounting tape underneath the LCD panel bracket. Then pull to detach the double-sided mounting tape from the LCD panel bracket. Repeat the same procedure to remove the remaining double-sided mounting tapes. Figure 1-52. Detaching the Double-sided Mounting Tapes Remove the LCD panel brackets.
  • Page 41 Detach the conductive tape (with embedded sponge) securing the eDP cable to the LCD panel connector. Figure 1-54. Detaching the Conductive Tape Lift to open the latch securing the eDP cable. Figure 1-55. Opening the Latch Disassembly Procedures 1-39...
  • Page 42 Disconnect the eDP cable from the LCD panel connector. Then remove the LCD panel. Figure 1-56. Disconnecting the eDP Cable Table 1-12. LCD Panel Brackets Screws Screw Name Screw Type Torque Quantity M 2.0 x 3.0 1.8~2.2kgf.cm M 2.5 x 2.5 2.55~3.45kgf.cm 1-40 Disassembly Procedures...

  • Page 43: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

  • Page 44: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-42 FRU (Field Replaceable Unit) List...

  • Page 45: Exploded Diagrams

    Exploded Diagrams Main Assembly (KN.2560D.018) 6 Figure 1-1. Main Assembly Exploded Diagram (N18PG61/GN20-P0/P1) Exploded Diagrams 1-43...
  • Page 46 (KN.2560D.018) 6 Figure 1-2. Main Assembly Exploded Diagram (GN20-E3/E5/E6) Table 1-14. Main Assembly Exploded Diagram Description Acer P/N LOWER CASE 60.QG9N2.001 CPU FAN 23.QFJN2.001 VGA FAN 23.QFJN2.002 THERMAL MODULE (FOR N18PG61/GN20-P0/P1) 24.QG9N2.001 THERMAL MODULE (FOR GN20-E3/E5/E6) 24.QG4N2.001 DDR SHIELDING 33.QFJN2.004 SSD MODULE KN.01K04.004...
  • Page 47 Table 1-14. Main Assembly Exploded Diagram (Continued) Description Acer P/N WLAN MODULE KE.WF60A.001 MAINBOARD (FOR GN20-P0 4GB BRL) NB.QG911.001 MAINBOARD (FOR GN20-E3 6GB B3L) NB.QG411.001 MAIN ANTENNA 50.QG1N2.005 KEYBOARD CHARGER BOARD 55.QG1N2.001 AUXILIARY ANTENNA 50.QG1N2.006 USB BOARD (FOR N18PG61/GN20-P0/P1) 55.QFJN2.001 USB BOARD (FOR GN20-E3/E5/E6) 55.QFMN2.001...

  • Page 48: Upper Cover Assembly

    Upper Cover Assembly Figure 1-3. Upper Cover Assembly Exploded Diagram Table 1-15. Upper Cover Assembly Exploded Diagram Description Acer P/N TOUCHPAD 56.QFJN2.001 TOUCHPAD CONDUCTIVE TAPE 47.QFJN2.002 UPPER CASE 6B.QG1N2.001 1-46 Exploded Diagrams...

  • Page 49: Lcd Assembly

    LCD Assembly Figure 1-4. LCD Assembly Exploded Diagram Table 1-16. LCD Assembly Exploded Diagram Description Acer P/N LCD BEZEL 60.QG1N2.005 LCD PANEL KL.17305.032 EDP CABLE 50.QG1N2.007 CAMERA KS.0HD06.030 LCD HINGES (FOR 3.5mm LCD) 33.QG1N2.001 LCD HINGES (FOR 3.0mm LCD) 33.QG1N2.002 LCD COVER 60.QG1N2.003...

  • Page 50: Software Update

    Software Update Please visit http://go.acer.com/?id=17883. 1-48 Software Update...

  • Page 51: Personal Data Removal

    Personal Data Removal There are three options to choose from: • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon >...

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