HP OmniBook 7 14- fr0 Series Maintenance And Service Manual
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HP OmniBook 7 14- fr0 Series Maintenance And Service Manual

HP OmniBook 7 14- fr0 Series Maintenance And Service Manual

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Maintenance and Service Guide
HP OmniBook 7 14 inch Laptop AI PC: 14-
fr0xxx
HP OmniBook 7 14 inch Laptop PC: 14-
fs0xxx
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.

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Summary of Contents for HP OmniBook 7 14- fr0 Series

  • Page 1 Maintenance and Service Guide HP OmniBook 7 14 inch Laptop AI PC: 14- fr0xxx HP OmniBook 7 14 inch Laptop PC: 14- fs0xxx SUMMARY This guide provides maintenance information about such topics as spare parts, removal and replacement of parts, security, and backing up.

  • Page 2: Legal Information

    ChromeOS is a trademark of to be bound by the terms of the HP End Not all features are available in all editions or Google LLC. Intel, Arc, Core, and Thunderbolt User License Agreement (EULA).
  • Page 3 Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter provided by HP comply with the user-accessible surface temperature limits defined by applicable safety standards.
  • Page 4 Important notice about Customer Self-Repair parts Your computer includes Customer Self-Repair parts and parts that should be accessed only by an authorized service provider. IMPORTANT: Removal and replacement procedures for Customer Self-Repair parts on page 30 for details. Accessing parts described in Removal and replacement procedures for authorized service provider parts on page 40 can damage the computer or void your warranty.

  • Page 5: Table Of Contents

    Grounding the work area......................................24 Recommended materials and equipment..............................24 Cleaning your computer........................................25 Enabling HP Easy Clean (select products only) ............................25 Removing dirt and debris from your computer............................25 Cleaning your computer with a disinfectant............................... 26 Caring for wood veneer (select products only) ............................27...
  • Page 6 7 Backing up, restoring, and recovering....................................67 Backing up information and creating recovery media............................67 Using Windows tools for backing up..................................67 Using the HP Cloud Recovery Download Tool to create a recovery USB flash drive (select products only)................................................67 Restoring and recovering your system..................................67 Creating a system restore ......................................68...
  • Page 7 Using an HP PC Hardware Diagnostics UEFI hardware failure ID code...................72 Starting HP PC Hardware Diagnostics UEFI ..............................72 Starting HP PC Hardware Diagnostics UEFI through HP Hotkey Support software (select products only)................................................73 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive..................73 Downloading the latest HP PC Hardware Diagnostics UEFI version................74...

  • Page 8: Product Description

    Table 1-1 Product components and their descriptions Category Description Product name HP OmniBook 7 14 inch Laptop AI PC Model numbers: 14-fr0xxx CTO model number: 14t-fr000 HP OmniBook 7 14 inch Laptop PC Model numbers: 14-fs0xxx CTO model number: 14t-fs000 Processors Intel®...
  • Page 9 HP Audio Boost 2.0 DTS:X Ultra Video HP 5 MP Camera: USB2, indicator LED, 1 × infrared (IR) LED, f2.0, 5 MP BSI sensor, WDR/TNR/HDR, 88° wide field-of-view (WFOV) Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise...
  • Page 10 USB 3.2 Gen 2 Type-C® (right side) Data transfer ● ● Power delivery ● HP Sleep & Charge ● DisplayPort 1.4a out up to 4K @ 60 Hz HDMI 2. 1 out up to 4K @ 60 Hz ● USB Type-C Thunderbolt™ 4 (right side): ●...
  • Page 11 Category Description Precision touchpad Modern trackpad gestures Taps enabled as default Power requirements Battery (HP Long Life) 4 cell, 68 Whr HP Fast Charge Technology Smart AC adapters (USB-C®, slim, straight) (select products only) 100 W 65 W Power cord (select products only) C5, premium, 1 m (3.3 ft), sticker...

  • Page 12: Getting To Know Your Computer

    Component Description USB Type-C® power connector and Connects an AC adapter that has a USB Type-C connector, Thunderbolt™ port with HP Sleep and Charge supplying power to the computer and, if needed, charging the and DisplayPort output computer battery. – and –...

  • Page 13: Left Side

    Component Description USB Type-C power connector and 10 Gbps Connects an AC adapter that has a USB Type-C connector, port with HP Sleep and Charge and supplying power to the computer and, if needed, charging the DisplayPort output computer battery.

  • Page 14: Display

    For additional safety information, see the Regulatory, Safety, and Environmental Notices . To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 15 Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Chapter 2 Getting to know your computer...

  • Page 16: Keyboard Area

    Keyboard area Keyboards can vary by language. NOTE: The keyboard area, including the function keys and (select products only) power key, is disabled in stand, tent, and tablet modes. To enable the keyboard, including the power key, change to the clamshell mode. Touchpad settings and components Learn the touchpad settings and components.

  • Page 17: Lights

    Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Left touchpad button Functions like the left button on an external mouse. Right touchpad button Functions like the right button on an external mouse.

  • Page 18: Special Keys

    Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. ● Off: Computer sound is on. Microphone mute light ●...
  • Page 19 Table 2-6 Special keys and their descriptions Component Description Displays system information when pressed in combination with the key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 20: Bottom

    Table 2-6 Special keys and their descriptions (continued) Component Description Power button ● When the computer is off, press the button briefly to turn on the computer. When the computer is on, press the button briefly to ● initiate Sleep. ●...

  • Page 21: Labels

    Table 2-8 Service label components Component Serial number Product ID HP product name and model number ● Regulatory labels—Provide regulatory information about the computer. ● Wireless certification labels—Provide information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

  • Page 22: Illustrated Parts Catalog

    Illustrated parts catalog Use this chapter to determine the spare parts that are available for the computer. Computer major components To identify the computer major components, use this illustration and table. Illustrated parts catalog...
  • Page 23 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly not available as a spare part NOTE: Display assemblies are offered as spare parts only at a subcomponent level. Top cover with keyboard NOTE: For a detailed list of country codes, see Top cover with keyboard on page Glacier silver...

  • Page 24: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number Intel Core Ultra 7 255H processor with 32 GB of system memory (PRC) P39742-601 Intel Core Ultra 7 255U processor with 16 GB of system memory P39744-601 Intel Core Ultra 5 225H processor with 16 GB of system memory P39739-601...
  • Page 25 Table 3-2 Display component descriptions and part numbers Item Component Spare part number Display bezel Glacier silver P39777-001 Glacier silver, OLED models P53203-001 Meteor silver P39778-001 Meteor silver, OLED models P53204-001 Powder pink P39779-001 Display panel (includes cable and panel stretchable tape) WUXGA, 300 nits, 60 Hz P39757-001 2.2 K, 300 nits...

  • Page 26: Miscellaneous Parts

    Screw and Thermal Pad Kit (includes screws, thermal pads, and protective tape) P39782-001 Cable Kit (includes USB board cable, touchpad cable, battery cable, camera cable, and wireless P39781-001 antennas and cables, and display adhesives) HP 240 Bluetooth Mouse M61216-001 Power cords (C5, premium, 1.0 m [3.3 ft]) Australia L22327-001...
  • Page 27 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number Thailand L22326-001 Thailand (bundle) M85421-001 United Kingdom L22320-001 Chapter 3 Illustrated parts catalog...

  • Page 28: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: ● Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during...

  • Page 29: Electrostatic Discharge Information

    ● Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. ● Before removing an optical drive, be sure that a disc is not in the drive, and be sure that the optical drive tray is closed.

  • Page 30: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity Event 55% relative 40% relative 10% relative humidity humidity humidity Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V...

  • Page 31: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 32: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.

  • Page 33: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 34: Caring For Wood Veneer (Select Products Only)

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Caring for wood veneer (select products only)
  • Page 35 Search collect Chrome device logs. Technical bulletins To locate technical bulletins: Go to www.hp.com. Place the cursor over Problem solving to display more options. Select Support & Troubleshooting. Type the serial number, product number, or product name to go to the product support page.
  • Page 36 Path to access information Component and diagnosis information, To locate diagnosis information and actions: failure detection, and required action Go to http://www.hp.com/go/techcenter/pcdiags. Select Get Support. Near the bottom of the window, select Notebook PCs, and then select your location. Accessing support information...

  • Page 37: Removal And Replacement Procedures For Customer Self-Repair Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to https://partsurfer.hp.com/, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
  • Page 38 Before removing the bottom cover, prepare the computer for disassembly (see Preparation for disassembly on page 30). Remove the bottom cover: Position the computer upside down. Loosen the captive Torx T5 or Phillips screw (1) on the bottom cover. Remove the three non-captive Torx T5 or Phillips screws (2) from the bottom cover. NOTE: The bottom cover includes a captive (not removable) screw (1) that causes the cover to pop up when you loosen the screw.
  • Page 39 You can locate product labels: ● Laser etched on the old bottom cover. ● In HP System Information by pressing fn + esc when you turn on the computer. NOTE: Bottom cover appearance might vary.

  • Page 40: Battery

    For additional battery information, see the Regulatory, Safety, and Environmental Notices . To access this guide, select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Before removing the battery, follow these steps:...

  • Page 41: Installing A New Battery

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.
  • Page 42 Should a part become stuck or difficult to remove when opening a unit where a swollen battery is suspected, or if the battery becomes stuck in the unit, stop, and contact HP Support for assistance. Do not try to remove a battery by force.
  • Page 43 Open the empty battery containment tray. Remove the paper backing layer from the adhesive on the tray. Turn the tray (1) over so that the adhesive is facing down. Place the tray (2) centered on the battery. Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...
  • Page 44 Press down on the indentations on the tray (3) to adhere it to the battery. Remove the Phillips screws (1) that secure the battery to the computer. Number of screws and screw locations might vary. Lift the top of the tray (2) to remove the battery from the computer. Installing a new battery...
  • Page 45 Rotate the battery up and over into the cavity of the containment tray. NOTE: Please recycle responsibly. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Install the battery using the revive kit: Open the containment tray that includes the new battery.
  • Page 46 Lift the containment tray (2) off the battery. Connect the battery cable to the system board. The connector location might vary. NOTE: When replacing the battery, be sure to completely reassemble the computer and plug in the AC adapter before turning the computer on. Installing a new battery...

  • Page 47: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to https://partsurfer.hp.com/, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
  • Page 48 (2) Secondary SSD Remove Phillips M2.0 × 3.0 screw (1) that secures the SSD cover. Remove the cover (2). Pull the SSD out of the socket. NOTE: Use the same steps to remove both SSDs. Solid-state drives...
  • Page 49 When installing an SSD, be sure a thermal pad is installed on the bottom of the SSD cover. To install the secondary SSD: Peel the film off the thermal pad on the bottom of the SSD cover. Chapter 6 Removal and replacement procedures for authorized service provider parts...
  • Page 50 Insert the SSD into the socket. Place the cover (1) over the SSD, and then install the two Phillips M2.0 × 4.0 screws (2). Solid-state drives...

  • Page 51: Wlan Module

    NOTE: SSDs are designed with a notch to prevent incorrect insertion. WLAN module To remove the WLAN module, use this procedure and illustration. Table 6-2 WLAN module descriptions and part numbers Description Spare part number Intel AX211 Wi-Fi 6E + Bluetooth 5.3 M53366-005 Intel BE201 Wi-Fi 7 + Bluetooth 5.4 N86466-005...
  • Page 52 Remove the module (4) by pulling it away from the slot at an angle. If the WLAN antenna is not connected to the terminal on the WLAN module, install a protective sleeve on the antenna connector, as shown in the following illustration. To install the WLAN module, reverse this procedure.

  • Page 53: Speakers

    NOTE: WLAN modules are notched to prevent incorrect installation. Speakers To remove the speakers, use this procedure and illustration. Table 6-3 Speaker description and part number Description Spare part number Speakers (left and right) P39788-001 Before removing the speakers, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30).

  • Page 54: Touchpad

    Remove the speakers (4) from the computer. To install the speakers, reverse this procedure. Touchpad To remove the touchpad, use this procedure and illustration. Table 6-4 Touchpad descriptions and part numbers Description Spare part number Glacier silver (includes cable) P39792-001 Glacier silver, laticeless (includes cable) P39791-001 Meteor silver (includes cable)
  • Page 55 Remove the bracket (4) from the computer. Peel the clear plastic (1) off the top of the touchpad. Remove the protective tape (2) that covers the connector on the touchpad. Disconnect the cable from the ZIF connector (3) on the touchpad. Remove the conductive tape (4) that covers the connector on the touchpad.

  • Page 56: I/O Board

    I/O board To remove the I/O board, use this procedure and illustration. Table 6-5 I/O board description and part number Description Spare part number I/O board (includes cable) P39789-001 Before removing the I/O board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30).

  • Page 57: Heat Sink

    Table 6-6 Fans descriptions and part numbers Description Spare part number 15 W models P39784-001 55 W models P39783-001 Before removing the fans, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30). Remove the bottom cover (see Bottom cover on page 30).
  • Page 58 Table 6-7 Heat sink description and part number Description Spare part number Heat sink (15 W) P39786-001 Heat sink (55 W) P39785-001 Before removing the heat sink, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30).
  • Page 59 (15 W) In the order shown on the heat sink, remove the four Phillips M2.0 × 3.0 screws (1) from the heat sink. Remove the Phillips M2.0 × 3.0 screw (2) from the right side of the heat sink. Remove the heat sink (3). (15 W) Thoroughly clean and replace the gray thermal paste on the heat sink each time the heat sink is removed.

  • Page 60: System Board

    To install the heat sink, reverse this procedure. System board To remove the system board, use these procedures and illustrations. Table 6-8 System board descriptions and part numbers Description Spare part number System board (includes integrated processor and system memory) Intel Core 9 270H processor and 32 GB of system memory P39751-601 Intel Core 9 270H processor and 32 GB of system memory (PRC)
  • Page 61 Before removing the system board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30). Remove the bottom cover (see Bottom cover on page 30). Remove the battery (see Removing and reinstalling the same battery on page 33).
  • Page 62 Remove the two Phillips M2.0 × 4.0 screws (1) from the USB bracket on the system board. Remove the four Phillips M2.0 × 3.0 screws (2) from the system board. Lift the right side of the system board (1) up at an angle. System board...

  • Page 63: Display Assembly

    Pull the system board (2) up and away from the computer to remove it. To install a system board, reverse this procedure. Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. NOTE: The display assembly is only available as spare parts at the subcomponent level. For display assembly spare part information, see the individual removal subsections.
  • Page 64 Remove camera cable and antenna cables from the clips (4). Lift the tape (1) off the display connector. Disconnect the display cable (2) from the system board ZIF connector. Remove the display cable from the clips (3) on the side of the fan. Display assembly...
  • Page 65 Remove the six Phillips M2.5 × 5.0 screws that secure the display assembly to the computer. Open the display. Remove the two remaining Phillips M2.5 × 5.0 screws (1) from the display hinges. Chapter 6 Removal and replacement procedures for authorized service provider parts...
  • Page 66 Separate the display (2) from the computer. (OLED panels or LCD panels) To remove the display bezel: NOTE: The process to remove the bezel is similar for OLED and LCD displays. Use a non-metal tool to release the inside of the top, left, and right sides of the bezel IMPORTANT: To avoid damage to the panel, do not use a tool on the inside of the bezel.
  • Page 67 Pull the adhesive (3) toward the middle of the bezel to remove it from under the bezel. Use tweezers (1) to grasp the adhesive and pull it (2) out from under the bottom of the bezel. Pull the adhesive (3) toward the middle of the bezel to remove it from under the bezel. To remove the display panel: Stretchable tape along both sides of the panel secures the panel to the display rear cover.
  • Page 68 Lift the panel off the display (3) rear cover. When installing a display panel, use the following illustration to determine tape installation locations on the inside of the display rear cover. To remove the display cable: Peel the conductive tape (1) off the connector on the bottom of the panel. Display assembly...
  • Page 69 Open the locking bar (2), and then disconnect the cable (3) from the panel. Peel the cable (1) off the bottom of the display rear cover. NOTE: Steps d - f only apply to OLED models. (OLED models) Peel (do not remove) the tape (2) that covers the OLED board. Peel (do not remove) the tape (3) off the connector on the OLED board.
  • Page 70 IMPORTANT: Camera data rewrite process To protect sensitive data, Microsoft requires implementation of Enhanced Sign-in Security (ESS) in camera modules in HP Next Gen AI PCs. After replacing the camera module, be sure Display assembly...
  • Page 71 Manufacturer Programming Mode (MPM). For more information, go to hp.com/support and search for the following term: Camera with Enhanced Sign-in Security feature. To remove the hinges from the display rear cover: Remove the three Phillips M2.5 ×...

  • Page 72: Top Cover With Keyboard

    Peel the antennas (3) off the display rear cover. To reassemble and replace the display assembly, reverse these procedures. Top cover with keyboard The top cover remains after removing all other spare parts from the computer. The first table includes the top cover spare part numbers.
  • Page 73 Table 6-10 Spare part country codes (continued) For use in country or Spare part For use in country or Spare part For use in country or Spare part region number region number region number France -051 Northern Africa -FP1 Turkey -141 Germany -041...

  • Page 74: Backing Up, Restoring, And Recovering

    HP USB flash drive. Using a recent backup can return your machine to a working state sooner than using the HP USB flash drive. After the system is restored, reinstalling all the operating system software released since your initial purchase can be a lengthy process.

  • Page 75: Creating A System Restore

    HP USB flash drive. Using a recent backup can return your machine to a working state sooner than using the HP USB flash drive. After the system is restored, reinstalling all the operating system software released since your initial purchase can be a lengthy process.

  • Page 76: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart using the HP Recovery USB flash drive, you can change the computer boot order, which is the order of devices listed in BIOS for startup information. IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps.

  • Page 77: Using Hp Pc Hardware Diagnostics

    After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant: Complete one of the following tasks: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ● Select the question mark icon in the taskbar.

  • Page 78: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)

    To stop a diagnostic test, select Cancel. Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu: Select the Start button, and then select All apps.

  • Page 79: Downloading Hp Hardware Diagnostics Windows By Product Name Or Number

    HP UEFI support environment because only .exe files are provided. For more information, Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 80: Only)

    Application. Proceed with the troubleshooting tests. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations. ● HP PC Hardware Diagnostics UEFI is not included in the preinstallation image.

  • Page 81: Downloading The Latest Hp Pc Hardware Diagnostics Uefi Version

    Remote PC Hardware Diagnostics UEFI, and then select Learn More. Downloading Remote HP PC Hardware Diagnostics UEFI Remote HP PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest Remote HP PC Hardware Diagnostics UEFI version to a USB flash drive.

  • Page 82: Downloading Remote Hp Pc Hardware Diagnostics Uefi By Product Name Or Number

    Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage, such as a hard drive or USB flash drive, to run remote diagnostics.

  • Page 83: Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs . Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 84: Preparing For A Bios Update

    AC adapter provided with the computer (select products only), a replacement AC adapter provided by HP, or an AC adapter with the power rating specified on the product label. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.

  • Page 85: Installing A Bios Update

    Installing a BIOS update BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is complete. If no instructions appear, follow these steps. Select the Search icon in the taskbar, type file in the search box, and then select File Explorer. Select your hard drive designation.

  • Page 86: Specifications

    Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When you travel with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 10-1 Computer specifications Metric...

  • Page 87: Display Specifications

    Display specifications This section provides specifications for your display. Table 10-2 Display specifications Metric U.S. Active diagonal size 40.6 cm 16.0 in Resolution 2240 × 1400 (2.2 K) 2880 × 1800 (2.8 K) 1920 × 1200 (WUXGA) Surface treatment BrightView (2.8 K, WUXGA) Antiglare (2.2 K, WUXGA) Brightness 300 nits (2.2 K, WUXGA)
  • Page 88 Table 10-3 SSD specifications (continued) 1 TB* 2 TB* Total logical sectors 1,500,336,388 2,985,523, 1 21 Operating temperature 0°C to 70°C (32°F to 158°F) 0°C to 70°C (32°F to 158°F) *Actual accessible capacity is less. Actual drive specifications might differ slightly. NOTE: Certain restrictions and exclusions apply.

  • Page 89: Power Cord Set Requirements

    Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V AC to 120 V AC, or from 220 V AC to 240 V AC. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 90 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number Germany India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO The PRC Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland...
  • Page 91 For 127 V AC, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V AC), with UL and CSA or C-UL marks. For 240 V AC, the flexible cord must be Type H05VV-F three-conductor, 0.75 mm²...

  • Page 92: Swelling Or Deformation Of Notebook Battery

    HP has worked closely with our battery cell suppliers and third-party industry experts to help minimize the potential for HP batteries to swell over time and to identify that swollen batteries are not a safety issue.

  • Page 93: Hp Adaptive Battery Optimizer (Consumer Notebooks)

    HP Adaptive Battery Optimizer (consumer notebooks) HP Adaptive Battery Optimizer technology can help mitigate the factors that cause the battery to swell. It is available on select HP OMEN, HP Spectre, HP Pavilion, and HP ENVY notebook computers. HP Adaptive Battery Optimizer has been available on select gaming notebooks since 2019 and select consumer notebooks since 2020.

  • Page 94: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Recycling...

  • Page 95: Index

    18 starting the Setup Utility 76 display assembly spare part number 18 updating 76 subcomponents 17 HP PC Hardware Diagnostics UEFI Bluetooth label 14 display back cover downloading 73 boot order, changing 69 illustrated 18 failure ID code 72...
  • Page 96 68 product description 3 USB flash drive 68 USB 6 recovery media 67 USB Type-C power connector creating using HP Cloud and port with HP Sleep and keyboard Recovery Download Charge and DisplayPort product description 3 Tool 67 output 6...
  • Page 97 9, 10 transporting guidelines 21, 27 traveling with the computer 14 USB port, identifying 6 USB Type-C power connector and port with HP Sleep and Charge and DisplayPort output, identifying 6 USB Type-C power connector and Thunderbolt port with HP Sleep...

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