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Volkswagen Taos 2023 Owner's Manual

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Owner's Manual

Taos

Edition 01/2023

United States version

Teile-Nr.: 2GJ012723SE

Print status: 05.10.2022

English USA: 2023.01

V1, R1, USA, en_US

Vehicle-speciﬁc information can be entered below:

Vehicle Identiﬁcation Number (VIN)

Vehicle information

Engine output (kW)

Engine code

Transmission code

Paint number

Recommended engine oil

PR number

Vehicle service type

Notes

Delivery inspection was performed on:

Volkswagen dealer stamp

Date of delivery/ﬁrst approval (whichever occurs ﬁrst):

Volkswagen dealer stamp

1

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Summary of Contents for Volkswagen Taos 2023

Page 1 Vehicle Identiﬁcation Number (VIN) Vehicle information Engine output (kW) Engine code Transmission code Paint number Recommended engine oil PR number Vehicle service type Notes Delivery inspection was performed on: Date of delivery/ﬁrst approval (whichever occurs ﬁrst): Volkswagen dealer stamp Volkswagen dealer stamp...
Page 2 Contact your local authorized Volkswagen dealer or authorized Volkswagen Service Facility for more information. The vehicle shown may be equipped with optional equipment for an additional price and is only offered in certain markets. An authorized Volkswagen dealer can inform you about differences in your particular country.
Page 3 If you have questions about your vehicle or if you believe that the manual is not complete, please contact your authorized Volkswagen dealer or your authorized Volkswagen Service Facility. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities always welcome your questions, suggestions, and constructive criticism.
Page 4 About this Owner's Manual This Owner's Manual is valid for all models and versions of your Volkswagen model and model year. The Owner's Manual describes all equipment and models without indicating special equipment or model versions. This may include descriptions of equipment that your vehicle may not have or that may only be available in some countries.
Page 5 Authorized Volkswagen dealer or authorized Volkswagen Service Facility refers to workshops that have a contractual relationship with Volkswagen. This contractual relationship means that they have access to more information as well as a direct line of communication to the manufacturer.
Page 6: Explanation Of Symbols
Explanation of symbols Indicates a reference to a section within a chapter containing important information and safety warnings that should always be heeded. The arrow indicates the end of a section. This symbol indicates situations where the vehicle must be stopped as quickly as possible. The symbol means “Trademark”...
Page 7: Vehicle Overviews
⇒ Exterior lighting Headlights ⇒ Towing Behind a cover: mount for towing eye ⇒ Exterior care and cleaning Behind the Volkswagen emblem: radar sensor for assistance systems ⇒ Opening and closing the hood Opening lever for the hood Windshield: ⇒ Technical data With VIN ⇒...
Page 8 Fig. 3 Rear vehicle overview. ⇒ Infotainment system and aerials Roof antenna High-mounted brake light Rear window: ⇒ Rear window defroster With rear window defroster ⇒ Operating the windshield wiper lever With rear window wiper Area: ⇒ Trunk lid Button to open the trunk lid ⇒...
Page 9: Driver Side
Fig. 4 Driver door: Controls. Door handle ⇒ Central locking button Central locking button to lock and unlock the vehicle ⇒ Indicator light in the driver's door Central locking indicator light ⇒ Outside mirrors Knob for outside mirror positions and functions ⇒ Opening and closing the windows Buttons for operating the power windows ⇒...
Page 10: Center Console
⇒ Switching the high beam headlights on and off Turn signal and high beam lever ⇒ Air distribution and blower speed Vents ⇒ Overview of the Volkswagen Digital Cockpit Pro Instrument cluster ⇒ Symbols in the instrument cluster With warning and indicator lights Storage compartment ⇒...
Page 11 Fig. 6 Overview of the upper section of the center console. ⇒ Infotainment system Infotainment system ⇒ Airbag system Indicator light for front passenger’s airbag deactivation ⇒ Air distribution and blower speed Vents ⇒ Seat heating and seat ventilation Buttons for the seat heating ⇒ Heating and air conditioning system Controls for the climate control system ⇒...
Page 12 ⇒ Sockets 12 V socket ⇒ Automatic transmission Selector lever for the automatic gearbox Buttons: ⇒ Start/Stop system For start/stop system ⇒ Parking and maneuvering For parking and maneuvering assist systems Cup holders Center armrest with storage compartment ⇒ Driving Mode Selection and 4MOTION Active Control Control for Driving Mode Selection ⇒...
Page 13: Driver Information
Driver information Symbols in the instrument cluster The warning and indicator lights can turn on individually or in combination with each other and indicate warnings, malfunctions and certain functions. Some warning and indicator lights come on when you switch the ignition on and must turn off after some time. ⇒...
Page 14 ⇒ Take over the steering immediately Take over the steering immediately Do not continue to drive! ⇒ Transmission overheating Transmission overheating ⇒ Priority 2 warning message Central warning light ⇒ Airbag system or safety belt pretensioners Airbag or safety belt pretensioner system deactivated with diagnostic equipment deactivated with diagnostic device ⇒...
Page 15 ⇒ Windshield wiper malfunction Windshield wiper malfunction ⇒ Washer fluid level too low Washer fluid level too low ⇒ Steering malfunction Steering malfunction Do not continue to drive! ⇒ Tire pressure low Tire pressure low Do not continue to drive! ⇒...
Page 16 ⇒ Fuel-efficient driving Fuel-efficient driving ⇒ Hill Descent Control Hill Descent Control is not active ⇒ Volkswagen Digital Cockpit Pro Information Displays ⇒ Volkswagen Digital Cockpit Outside temperature is below +39 °F (+4 °C) Basic Information Displays ⇒ Start-stop system Start/Stop system active ⇒...
Page 17 Content can be individually adapted and settings can be changed in the menus. WARNING Operating the Volkswagen Digital Cockpit and Infotainment system can distract you from trafﬁc. If the driver is distracted while driving, accidents and serious or fatal injuries can occur.
Page 18 The Volkswagen Digital Cockpit Pro is a digital instrument cluster with a high-resolution TFT color display. By selecting different information proﬁles, other displays can be shown in addition to the standard dials, such as the tachometer. The term Volkswagen Digital Cockpit Pro is used to refer to the “Pro digital instrument cluster”...
Page 19 Fig. 10 Right side of the multi-function steering wheel: Operating the Volkswagen Digital Cockpit Pro (variant 1).
Page 20 Fig. 11 Right side of the multi-function steering wheel: Operating the Volkswagen Digital Cockpit Pro (variant 2). Vehicles with multi-function steering wheel: Menus cannot be accessed when a priority 1 warning message is displayed → page , Warning and information texts. You can conﬁrm and hide some messages using the button on the multi-function steering wheel ﬁg.
Page 21 Depending on the equipment, navigation will be shown on two screens or only on one screen. The navigation map may appear in the Volkswagen Digital Cockpit Pro and in the Infotainment system or just in the Infotainment system. If the navigation map is shown in the Infotainment system, only navigation arrows are shown in the Volkswagen Digital Cockpit.
Page 22 Never rely solely on the outside temperature display. Open doors, hood and trunk lid If, after unlocking the vehicle and while driving, any doors and/or the hood or trunk lid are open, this is displayed in the Volkswagen Digital Cockpit and an audible signal may also sound.
Page 23 The Digital Cockpit is a digital instrument cluster with a high-resolution TFT color display. By selecting different views, e.g. tachometer, and different displays in the main display area and in the secondary display areas, further content can be shown. The term “Volkswagen Digital Cockpit” is used to refer to the digital instrument cluster in the following.
Page 24 Operating the Volkswagen Digital Cockpit Basic Fig. 13 Right side of the multi-function steering wheel: Operating the Volkswagen Digital Cockpit Basic (variant 1).
Page 25 Fig. 14 Right side of the multi-function steering wheel: Operating the Volkswagen Digital Cockpit Basic (variant 2). Vehicles with multi-function steering wheel: Menus cannot be accessed when a priority 1 warning message is displayed → page , Warning and information texts. You can conﬁrm and hide some messages using the button on the multi-function steering wheel ﬁg.
Page 26: Possible Displays
Service Facility. WARNING Operating the Volkswagen Digital Cockpit and Infotainment system can distract you from trafﬁc. If the driver is distracted while driving, accidents and serious or fatal injuries can occur. Always drive attentively and responsibly. Never operate the instrument cluster while driving.
Page 27: Navigation Information
Never rely solely on the outside temperature display. Open doors, hood and trunk lid If, after unlocking the vehicle and while driving, any doors and/or the hood or trunk lid are open, this is displayed in the Volkswagen Digital Cockpit and an audible signal may also sound.
Page 28: Digital Fuel Gauge
Shifting up early helps save fuel and reduce operating noises. Fuel gauge Digital fuel gauge Fig. 15 Fuel gauge on the Volkswagen Digital Cockpit Pro (general example). Fig. 16 Fuel gauge on the Volkswagen Digital Cockpit Basic (general example). WARNING If the fuel level is too low, this can result in an irregular fuel supply and “sputtering” or stalling of the engine, particularly when going uphill or downhill. This can cause breakdowns in road trafﬁc, accidents and serious or fatal injuries.
Page 29: Engine Coolant Temperature Gauge
1. Close the fuel tank cap. Engine coolant temperature gauge Digital coolant temperature gauge Fig. 17 Coolant temperature gauge in the Volkswagen Digital Cockpit Pro (general example). Cold range. The engine is not at operating temperature yet. Avoid high engine RPMs and heavy engine load when the engine is not at operating temperature. Normal range. Warning range. The needle may move into the warning range when engine load is heavy, especially when outside temperatures are high.
Page 30 This warning is required by law and cannot be altered. Volkswagen Digital Cockpit Basic Driving Data Menu The driving data is available in the secondary display area of the Volkswagen Digital Cockpit Basic. Selecting the Driving Data Menu in the Volkswagen Digital Cockpit Basic Vehicles with multi-function steering wheel: 1.
Page 31: Service Menu
The average speed is displayed after approximately 100 m (approximately 328 ft). WARNING If the driver is distracted while driving, accidents and serious injuries can occur. Operating the Volkswagen Digital Cockpit and Infotainment system can distract you from trafﬁc. Always drive attentively and responsibly.
Page 32: Service Interval Display
Infotainment system; therefore, the appearances of the displays may vary. Service appointments at Volkswagen are divided into oil change services and inspections. The service interval display informs the driver about the next service appointment which includes an engine oil change and about the next inspection.
Page 33: Sport Displays
The horizontal bar moves right when the accelerator pedal is pressed. Fuel gage: This display ﬁg. 19 is synonymous with the fuel display on the Volkswagen Digital Cockpit. If the vehicle is consuming fuel, the horizontal bar moves left. Coolant temperature gage: This display ﬁg.
Page 34 Depending on vehicle equipment: Lap timer. ⇒ Offroad Off-road display display. ⇒ Volkswagen Digital Cockpit Pro ⇒ Volkswagen Digital Cockpit Pro Information Displays Volkswagen Digital Cockpit (Pro) ⇒ Volkswagen Digital Cockpit ⇒ Volkswagen Digital Cockpit Basic Information Volkswagen Digital Cockpit (Basic) Basic, Displays.
Page 35 The trafﬁc signs recorded by the Dynamic Road Sign Display are shown in the display of the Volkswagen Digital Cockpit. Depending on the Infotainment system installed in the vehicle, the road signs may also be displayed there. Dynamic Road Sign Display is always active when the ignition is started.
Page 36: Functional Limitations
Infotainment system. Or: the vehicle is located in an area that is not detected on the map stored in the Infotainment system. No data available. The Dynamic Road Sign Display function is not supported in the country where the vehicle is currently being operated. Functional limitations The Dynamic Road Sign Display is subject to system limitations.
Page 37: General Information
Some countries have special safety standards and regulations that differ from the vehicle conﬁguration. Volkswagen recommends that you inform yourself about legal regulations and about the following points from an authorized Volkswagen dealer or authorized Volkswagen Service Facility before driving in other countries.
Page 38: Seating Position
Take regular breaks on long drives. You should take a break at least every two hours. NOTICE Volkswagen is not responsible for damage to the vehicle caused by substandard fuel, insufﬁcient maintenance, or unsuitable replacement parts. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 39: Correct Seating Position
Alternatively, contact the Volkswagen Customer CARE Center at +00 (1) 800 822 8987. For your safety and to reduce the risk of injuries in the event of a sudden braking maneuver or accident, Volkswagen recommends the following seating positions: The following applies to all vehicle occupants: Adjust the head restraint so that the upper edge of the head restraint is in line with the upper portion of the head as much as possible, but not lower than eye level.
Page 40: Safety Belts
Never damage the safety belts by trapping them or chaﬁng them on sharp edges. Have damaged safety belts replaced immediately with new safety belts that are approved for the vehicle by Volkswagen. Safety belts that are stretched during a collision must be replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 41 If you cannot untwist the safety belt, fasten the safety belt anyway. The twist must not be in a section of the belt that rests directly on the body. Go to an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately to have the belt untwisted. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 42 ⇒ Child restraints – overview Safety belts may only be locked for certain child restraint systems An activated locking mechanism must be released when a vehicle occupant fastens their safety belt. To release the locking mechanism, push the red button in the belt buckle and guide the belt back fully by hand.
Page 43 Fig. 24 Releasing the buckle tongue from the safety belt buckle. ⇒ Only unfasten the safety belt while the vehicle is stationary 1. Press the red button in the safety belt buckle ﬁg. The buckle tongue will pop out. 2. Guide the belt back by hand so that the belt rolls up easily, the belt does not twist, and the trim panel is not damaged. WARNING Incorrect safety belt positioning or unfastening the safety belt while the vehicle is in motion can lead to serious or fatal injuries in the event of an accident or braking maneuver.
Page 44 Fig. 25 Correct safety belt positioning and correct head restraint adjustment. The shoulder belt section of the safety belt must always be positioned over the center of the shoulder and never across the neck, above the arm, under the arm, or behind the back. The lap section of the safety belt must always lie across the lap and never over the stomach. The safety belt must always rest ﬂat and securely on the body.
Page 45 Never hold the safety belt away from the body with your hand. Do not guide the safety belt over hard or breakable objects, such as eyeglasses, pens, or keys. Do not modify how the safety belt is routed using belt clips, retaining loops, or similar objects. Persons who cannot achieve the optimum belt routing due to physical conditions should contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility about possible special modifications that can be used to achieve the best possible protection with the safety belt and airbags. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 46: Airbag System
The safety belt pretensioners only provide protection for one deployment. If the safety belt pretensioners deploy, the system must be replaced. Have deployed safety belt pretensioners and affected system components replaced immediately with new parts that are approved by Volkswagen for the vehicle.
Page 47 Adjust the front passenger seat so that there is the greatest possible distance between the front passenger and the instrument panel. If body characteristics mean that this is not possible, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have special modiﬁcations made.
Page 48 Yellow PASSENGER AIR BAG indicator light Yellow PASSENGER AIR BAG indicator light If the status of the indicator light is one of the following, the Advanced Airbag System must be checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility: The indicator light does not come on for several seconds when the ignition is switched on. The indicator light stays on after the ignition is switched on.
Page 49 PASSENGER AIR BAG indicator light can no longer be used to display the status of the front passenger's front airbag. Get professional assistance immediately to have the system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 50: Troubleshooting
1. Check whether the front passenger's front airbag has to be switched off. 2. If the front passenger's front airbag is incorrectly switched off, there may be a malfunction in the airbag system. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 51 which the vehicle is colliding. Therefore, the airbags will not deploy in all situations where there is visible vehicle damage. The deployment of the airbag system depends on the vehicle deceleration rate resulting from the impact, which is detected by an electronic control module. If the deceleration rate is below the minimum value programmed into the control module, then the airbags will not be deployed even though there may be signiﬁcant vehicle damage.
Page 52: Front Airbags
Airbags and safety belt pretensioners that do not function properly can cause serious or fatal injuries in the event of an accident. If the airbag indicator light turns on, have the system inspected by an authorized Volkswagen dealer or authorized Volkswagen Service Facility as soon as possible.
Page 53 Adjust the driver seat so that there is a distance of at least 10 inches (25 cm) between your chest and the center of the steering wheel. If body characteristics mean that this is not possible, you must contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen...
Page 54: Side Airbags
Volkswagen dealer or authorized Volkswagen Service Facility. Adjust the front passenger seat so that there is the greatest possible distance between the front passenger and the instrument panel. Side airbags Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Fig. 32 In the vehicle interior on both sides of the vehicle: Deployment zone of the front side airbag. Fig. 33 On the side of the front seat: Side airbag installation location and deployment zone The installation locations of the side airbags are marked with the word “AIRBAG”.
Page 55 If too much force is applied to the seat backrest bolsters, the side airbags may not deploy correctly, deploy unexpectedly, or not deploy at all. Have any damage to the seat covers or the seam in the side airbag module areas repaired immediately by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 56: Transporting Children Safely
Do not attach any sunshades to the side windows that are not speciﬁcally approved for use in the vehicle. Only pivot sunshades toward the side windows if no objects such as pens or garage door openers are attached to the visor. Transporting children safely Introduction The physical principles in the event of an accident also apply to children.
Page 57 PASSENGER AIR BAG indicator light does not come on and stay on, remove the seat immediately and have the airbag system checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 58 Make sure that the upper anchorage of the safety belt is behind the child restraint to ensure that the safety belt is routed correctly. Make sue that the backrest is in the upright position. WARNING Any unused safety belts on the rear seats are a danger to your child when transported in a child restraint on the rear seats. By playing with the safety belts, the child may get tangled up and this could result in severe or fatal injuries.
Page 59 National Highway Traffic Safety AdministrationTel.: 1-888-327-4236 (TTY: 1-800-424-9153)http://www.nhtsa.govhttp://www.safercar.gov National SAFE KIDS CampaignTel.: 1-202-662-0600http://www.safekids.org SafetyBeltSafe U.S.A.Tel.: 1-800-745-SAFE or 1-800-745-7233 (English)Tel.: 1-800-747-SANO or 1-800-747-7266 (Spanish)http://www.carseat.org Volkswagen Customer CARETel.: 1-800-822-8987 DANGER The use of rear-facing child restraints or infant carriers on the front passenger seat can cause severe or fatal injuries. Always install rear-facing child restraints or infant carriers on the rear seat. WARNING Transporting children without a child restraint or with an unsuitable child restraint, or incorrectly installing a child restraint, increases the risk of severe or fatal injuries in the event of an accident or collision.
Page 60 Fig. 36 On the outer seats in the rear bench seat: Designation of the ISOFIX/lower LATCH anchorage points for child restraints. Fig. 37 General example: fitting a child restraint with attachment arms. The installation location of the ISOFIX/lower LATCH anchorage points is indicated by a symbol ﬁg. 1. Pay attention to and follow the information → page , Safety notes on using child restraints. 2. If necessary, fold down the protective caps of the ISOFIX/lower LATCH anchorage points. 3.
Page 61 Fig. 38 On the rear side of the rear bench seat: Top tether anchorages for the top tether safety belt. Fig. 39 On the rear side of the rear bench seat: attached top tether safety belt. Top tether safety belts reduce the forward movement of the child restraint during an accident. This reduces the risk of a head injury to the child. The anchorages suitable for top tether are labeled with a symbol and may have the label “TOP TETHER” ﬁg.
Page 62 WARNING Fastening the child restraint incorrectly increases the risk of serious and fatal injuries during an accident. Always follow the child restraint manufacturer instructions for fastening the child restraint in the vehicle. Never fasten a child restraint without the top tether safety belt if the use of a top tether safety belt is prescribed by the child restraint manufacturer or legally required for the child restraint.
Page 63 Fig. 40 Keep any safety belts that are not being used away from children. Secure any safety belts not being used to prevent a child from playing with the safety belt and getting caught in it. The procedure for securing a safety belt that is not being used depends on the seating position. To secure a safety belt that is not being used for one of the outer seats: 1.
Page 64: In Case Of An Emergency
Always keep any safety belts for the rear seats that are not being used out of the reach of children. Securing a booster seat with a safety belt Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Fig. 41 Correctly fastened child on a booster seat. Children between the ages of around 8 and 12 are best protected when they travel on a booster seat that is suitable for their age and height. The safety belts of the vehicle generally only ﬁt children 145 cm (approx.
Page 65: Emergency Equipment
5. Observe the safety instructions → page , Safety precautions for working in the engine compartment . 6. If necessary, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Volkswagen recommends contacting the Volkswagen emergency assistance service.
Page 66: Warning Triangle
Warning triangle Fig. 42 In the luggage compartment on the right-hand side: Holder for the warning triangle. Depending on the country and the vehicle equipment, the warning triangle may be located in the luggage compartment on the right-hand side. 1. Squeeze the catch on both sides ﬁg. 42 (arrows) and remove the sleeve of the warning triangle from the holder. 2.
Page 67: Information Call
Roadside assistance call If you break down, you can contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance with the roadside assistance call. Some vehicle data, e.g. its current location, is transferred in parallel to the voice call.
Page 68: Troubleshooting
There is a system error with the Emergency Call Service. You may not be able to make an emergency call. 1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately and have the fault rectiﬁed. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 69: Opening And Closing
Opening and Closing Vehicle key Vehicle key functions Fig. 44 Vehicle key. Unlock the vehicle. All turn signals will flash twice. Unlock the trunk lid separately. All turn signals will flash twice. Lock the vehicle. All turn signals will flash once. Fold the key bit out and in. Indicator light: flashes when a button is pressed.
Page 70 Panic button. Remote start relay function (depending on the vehicle equipment). Panic button Only use the panic button in case of an emergency. When you press the panic button, the horn will sound and the vehicle lights will ﬂash. Pressing the panic button again switches off the alarm.
Page 71: Replacing The Button Cell Battery
Replacing the button cell battery Volkswagen recommends having the button cell changed by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer ⇒ or authorized Volkswagen Service Facility Remote control vehicle key with key bit Fig. 47 Vehicle key: Replacing the button cell battery (general example). Cover Button cell battery 1. Fold the key bit out. 2. Lever off the cover ﬁg.
Page 72 ⇒ Disposal of old batteries and electronic devices regarding the handling and disposal of these batteries . Volkswagen recommends having this service carried out by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Synchronizing a vehicle key ⇒ Replacing the button cell battery...
Page 73: "Keyless Access" With Push-Button Start
Or: Change the battery cell in the vehicle key The indicator light is not blinking If the indicator light in the vehicle key does not blink when you press one of the buttons, then the button cell battery in the vehicle key must be replaced. You can get an additional or replacement vehicle key from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. “Keyless Access” with push-button start Introduction Keyless Access makes it possible to unlock and lock the vehicle without actively using the key.
Page 74 2. Bring the vehicle key back into the vehicle or within range of the sensors. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 75 When closing the door, make sure it engages securely and completely. When closed, the door must be ﬂush with the areas of the vehicle body that are around the door. WARNING When the door is being held open by the door arrester, it may close by itself in high winds or on inclines, which can cause serious injuries. Always hold the door handle ﬁrmly when opening and closing the door.
Page 76: Central Locking Button
Automatic unlocking (Auto Unlock) If one of the following conditions apply, all doors and the trunk lid will unlock automatically: In vehicles with an automatic transmission: the parking lock is engaged and the ignition is switched off. Or: if the door handle has been pulled. This applies at speeds up to 15 km/h (9 mph). Or: if airbags have deployed during a collision.
Page 77 Fig. 53 Driver’s door handle: prying off the cap. Generally, all doors will lock when locking manually. Only the driver door will unlock when unlocking manually. ⇒ Anti-theft alarm system Note the information about the anti-theft alarm system 1. Position the key bit or emergency key on the notch in the driver door handle from below. 2.
Page 78: Child Safety Lock
4. If available, secure the rubber seal again. 5. Check that the door is locked. 6. Have the vehicle checked immediately by a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. If a door is locked manually it will unlock again when the vehicle is unlocked or if that door is opened from the inside.
Page 79: Anti-Theft Alarm System
The red LED in the vehicle door ﬂashes brieﬂy and then stays on. There is a malfunction in the locking system. 1. Contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. If the turn signals are not ﬂashing The turn signals are not blinking as conﬁrmation when locking the vehicle:...
Page 80: Trunk Lid
3. Switch the ignition on. The anti-theft alarm system will not work correctly if the 12 V vehicle battery is weak or drained. Disconnecting the 12 V vehicle battery may set off the anti-theft alarm system. Trunk lid Introduction The trunk lid is unlocked and locked together with the doors. ⇒ “Keyless Access” with push-button start On vehicles with Keyless Access, the trunk lid is automatically unlocked when opening WARNING Uncontrolled or unintentional release: opening and closing the trunk lid can cause accidents and serious injuries.
Page 81: Opening The Trunk Lid
Opening and closing the trunk lid Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Fig. 57 In the trunk lid: Button to open the trunk lid (general example). Fig. 58 In the open trunk lid: handle for closing the trunk lid. Opening the trunk lid 1. To unlock the trunk lid, press the button on the vehicle key. 2. Raise the trunk lid using the button ﬁg. Closing the trunk lid ⇒ 1. Pull the trunk lid downward ﬁrmly using the handle in the interior trim panel until it latches shut in the lock ﬁg.
Page 82 If the trunk lid is not opened within several minutes after unlocking, it will lock again automatically. Mechanically unlocking the trunk lid using the emergency release Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Fig. 59 In the trunk lid: cover for the trunk lid emergency release. Fig. 60 In the luggage compartment: trunk lid emergency release. Mechanically unlocking the trunk lid using the emergency release 1. Pry off the square cover in the inner trim panel of the trunk lid using a screwdriver ﬁg. 2. Place a suitable object in the opening for the release lever and press in the direction of the arrow to release the trunk lid ﬁg.
Page 83: Opening And Closing The Windows
Windows Opening and closing the windows Fig. 61 In the driver door: Power window buttons. Opening the window: press the switch. Closing the window: pull the switch. Deactivating the power window buttons in the rear doors: press the switch. This button is only located in the driver door. The windows can still be opened or closed using the switches in the doors for a brief period after the ignition has been switched off, as long as the driver’s or front passenger door is not opened.
Page 84 If the closing process takes longer than several seconds, then pinch protection will be enabled again. If there is resistance to the window moving or an obstacle is blocking the window, then the window will reopen automatically. 2. If the window still cannot close, then contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 85 Sunroof Opening and closing the tilting and sliding panoramic sunroof The term “sunroof” is used as a synonym for the panoramic sliding/tilting sunroof. Fig. 62 In the headliner: sunroof button. Close the power sunroof when tilted. Tilt the power sunroof. Open the power sunroof or stop the automatic process. Close the power sunroof or stop the automatic process. The sunroof is a roof opening system consisting of two glass pieces.
Page 86 1. Press the button to the second level until the sunroof is completely closed 2. If the power sunroof still cannot close, then contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 87 If it is not possible to close the sunroof using the power controls, the sunroof must be closed manually. Some vehicle components must be removed in order to close the sunroof manually. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 88: Adjusting The Steering Wheel Position
Steering wheel Adjusting the steering wheel position Fig. 63 Under the steering wheel in the steering column trim panel: lever to adjust the steering wheel position manually (general example). Fig. 64 On the steering wheel: nine o’clock and three o’clock position. ⇒ Only adjust the steering wheel before driving or while the vehicle is stationary 1. Tilt the lever ﬁg. 63 downward. 2. Adjust the steering wheel so that it can be ﬁrmly held at the outer edge with both hands at the nine o’clock and three o’clock position ﬁg.
Page 89 ⇒ 3. Press the lever all the way up until it locks ﬂush with the steering column trim panel WARNING Incorrect use of the steering wheel adjuster and an incorrect steering wheel adjustment could cause serious or fatal injuries. Always push the lever ﬁg.
Page 90: Seats And Head Restraints
Seats and head restraints Front seats Introduction ⇒ The following information describes the various options for adjusting the front seats. Always make sure the seats are adjusted to the correct position Introduction. WARNING Driving in an incorrect seating position due to seats being adjusted incorrectly may cause serious injuries. Adjust the front seats according to the correct seating position each time before driving and make sure all passengers have their safety belts fastened correctly.
Page 91: Adjusting Power Front Seats
Fig. 65 On the driver seat: Controls. Pull the lever to slide the front seat forward or backward. The front seat must lock into place after the lever is released. To adjust the backrest, turn the handwheel with nothing resting on the backrest. Or: release the backrest and operate the lever to adjust the backrest (depending on the vehicle equipment). If necessary, move the lever upward or downward multiple times to adjust the height of the seat.
Page 92: Rear Seats
Fig. 67 Switch on the driver seat: Adjusting the lumbar support. Press the switch in the direction you would like the lumbar support to move. Move the curvature of the lumbar support forward. Move the curvature of the lumbar support backward. WARNING Careless or unintended use of the power front seats can cause serious injuries. The power front seats can also be adjusted when the ignition is switched off.
Page 93 WARNING Incorrect use of the rear center armrest may cause serious injuries. The rear center armrest must always be folded up during journeys. If the center armrest is folded down, the center rear bench seat must never be used by either adults or children. Never allow an adult or child to ride on the center armrest.
Page 94: Adjusting The Head Restraints
Make sure the safety belt is not pinched or damaged when folding the rear seat backrest back. Keep hands, ﬁngers, feet and other body parts away from the rear seat backrest when folding forward or back. Each rear seat backrest must always be securely engaged to ensure that the safety belts in the rear seats can provide the maximum protection. Take extra care especially with the middle seat in the rear bench seat.
Page 95: Removing And Installing The Head Restraints
Adjusting the height of the head restraints Fig. 69 Adjusting the front head restraint (general example). Fig. 70 Adjusting the rear head restraint (general example). 1. Slide the head restraint up or down in the direction of the arrow; you may need to press the ﬁg. 69 ﬁg. 70 button ﬁrst to release the head restraint. The head restraint must lock securely into place. Removing and installing the head restraints Introduction Please read the introductory information and heed the Warnings and Notice...
Page 96 Fig. 71 Removing the front head restraint (general example). 1. Lower the head restraint if necessary. 2. To release, ﬁnd the notch on the rear side in the marked area ﬁg. 71, push inwards in the direction of the arrow and hold. 3. Pull out the head restraint in the direction of the arrow ﬁg.
Page 97: Seat Functions
3. Push the head restraint downward while pressing the ﬁg. 72 button. 4. Fold the rear bench seat backrest toward the rear and lock it securely into place. 5. Adjust the head restraint to the correct position. Seat functions Center armrest Front center armrest Fig. 73 Front center armrest (variant 1).
Page 98 Fig. 75 Folding center armrest in the rear. There may be a folding armrest in the backrest of the rear center seat. To fold forward: pull the center armrest in the direction of the arrow using the loop ﬁg. To fold back: fold the center armrest upward in the opposite direction of the arrow ﬁg.
Page 99: Switching The Lights On And Off
3. To cancel the turn signal, move the turn signal and headlamp lever back to its basic position. If no chime sounds when the turn signal is on, contact suitably qualiﬁed professionals and have the vehicle checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 100: Daytime Running Lights
Fig. 77 Next to the steering wheel: light switch (one version). Switching the lights on 1. Switch the ignition on. 2. Turn the light switch to the desired position ﬁg. The side lights or parking lights and daytime running lights are switched on. ⇒ ⇒ Automatic headlight Automatic headlight control: the headlights will switch on or off depending on the brightness and weather conditions control.
Page 101 Activate the headlight flashers or turn off the high beam headlights. ⇒ If the high beam headlights or headlight ﬂashers are turned on, the blue indicator light will come on in the Volkswagen Digital Cockpit Turning on the high beam headlight 1. Switch the ignition on.
Page 102: System Limitations
detects well-lit areas such as towns and deactivates the high beam headlights when driving through these areas. The high beam headlights switch on and off automatically within the limits of the system, depending on the environmental and trafﬁc conditions and the vehicle ⇒...
Page 103: Dynamic Cornering Light
The swinging behavior of the bulbs can be inﬂuenced by the selected driving mode in vehicles with driving mode selection. If the dynamic cornering light malfunctions, this is indicated on the instrument cluster display. Contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 104: Light Functions
Volkswagen dealer or authorized Volkswagen Service Facility. Without headlight range control The beam of the low beam headlights must be adjusted by an authorized Volkswagen dealer or authorized Volkswagen Service Facility to take into account the ⇒ vehicle's load .
Page 105: Interior Lighting
If the headlight range control fails or malfunctions, the headlights may blind and distract other road users. This can cause accidents and serious or fatal injuries. Have the headlight range control inspected immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 106: Window Wipers
Visibility Window wipers Operating the windshield wiper lever Fig. 79 On the right side of the steering column: operating the windshield wipers. ⇒ The windshield wipers only work when the ignition is switched on and the hood or trunk lid is closed. Move the wiper lever into the desired position Wipers are switched off. Interval wiping for the windshield or rain sensor mode. Interval wiping for the windshield depends on the driving speed. The higher the speed, the faster the wipers will move.
Page 107: Heated Washer Nozzles
Without the sufﬁcient freeze protection, washer ﬂuid can freeze on the window glass and reduce visibility. This can cause accidents and serious or fatal injuries. Only use the washer system with sufﬁcient freeze protection in winter temperatures. Never use the window washer system in winter temperatures if the windshield has not been warmed up with the air conditioning system. WARNING Worn or dirty wiper blades reduce visibility and increase the risk of accidents and serious injuries.
Page 108 The yellow indicator light turns on. The windshield wipers are not working. 1. Switch the ignition off and on. 2. If the malfunction persists, contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Rain/light sensor malfunction The yellow indicator light turns on.
Page 109: General Safety Precautions
Mirrors General safety precautions Using the outside mirrors and the interior rearview mirror, the driver can observe trafﬁc and adjust their driving based on trafﬁc. For driving safety, it is important that the driver adjusts the outside mirrors and the interior rearview mirror correctly before starting to drive. It is not possible to oversee the entire side and rear area of the vehicle by looking in the outside and interior rearview mirrors.
Page 110: Automatic Dimming Interior Rearview Mirror
Fig. 82 On the windshield: automatic dimming interior rearview mirror. Sensor for light entering from the rear. Sensor for light entering from the front. Fig. 83 On the windshield: manual dimming interior rearview mirror. Automatic dimming interior rearview mirror When the ignition is on, the sensors measure the amount of light entering from the rear ﬁg. 82 and from the front Depending on the measured values, the interior rearview mirror will dim automatically. If the amount of light entering the sensors is limited or interrupted, for example by a sunshade or attachment, the automatic dimming interior rearview mirror may not ⇒...
Page 111: Outside Mirrors
Manual dimming interior rearview mirror Base position: lever on the lower edge of the mirror points forward toward the windshield. To dim, pull the lever back ﬁg. WARNING The illuminated display of a mobile navigation system may interfere with the automatic dimming interior rearview mirror. This may stop you from using the interior rearview mirror to accurately determine the distance from vehicles or other objects behind you.
Page 112: Sun Visors
5. Select the reverse gear. 6. Adjust the front passenger outside mirror so that, for example, the edge of the curb can be seen clearly. 7. Shift the transmission to neutral. 8. Switch the ignition off. The selected mirror position will be stored and assigned to the vehicle key. Opening the front passenger outside mirror settings for driving in reverse 1.
Page 113 Illuminated vanity mirror When the sun visor is folded down, there is a vanity mirror located behind a cover. The lights ﬁg. 85 turn on when the cover ﬁg. 85 slides open. The lighting for the vanity mirror switches off in the following situations: The cover is closed.
Page 114 This will close the sunshade without pinch protection. 2. If the sunshade still will not close, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 115: Heating And Air Conditioning System
Heating and air conditioning system Climatronic Overview of the Climatronic Climatronic is an automatic air conditioning system which warms, cools and dehumidiﬁes the air. In automatic mode, Climatronic can automatically control the air temperature, air distribution and the volume of air. The air conditioner is most effective when the vehicle interior is kept closed. If there is a build-up of heat inside the vehicle, ventilation can help to speed up the cooling process.
Page 116: Manual Air Conditioning
In the air conditioner menu or on the climate control bar Switch off the Climatronic. Adjust the blower speed. 1. To switch on Climatronic, turn the center knob clockwise. 2. To switch off the Climatronic, turn the center knob all the way counterclockwise. Automatic mode of the Climatronic In the air conditioner menu or on the climate control bar The set air temperature is maintained constant. The air volume and air distribution are automatically controlled. Automatic mode switches off when the blower speed is changed manually. Selecting the air conditioner proﬁle The blower power in automatic mode can be controlled via the air conditioning proﬁles. 1.
Page 117: Temperature Regulation
Temperature regulation In the air conditioner menu or on the climate control bar Adjust the temperature. The air is cooled and dehumidified in cooling mode. Apply temperature settings for the driver side to all seats. Switch the maximum cooling output on and off. Air recirculation is switched on automatically and Climatronic automatically directs air to the upper body. Setting the temperature on the Climatronic climate control bar 1. Turn the left or right knob to The Climatronic displays the set temperatures. Setting the temperature on the manual air conditioning climate control bar 1. Turn the left knob to Maximum cooling output and heating output 1.
Page 118 NOTICE Tobacco smoke can settle on the refrigerant system evaporator and the active combination ﬁlter and cause permanent odors. To prevent permanent odors, do not smoke in the vehicle when air recirculation is switched on. C limatronic: When reverse gear is engaged or while the automatic wash and wipe system is on, recirculation mode switches on automatically so that no odors will enter the vehicle interior. Manual air conditioning system: At very high outside temperatures, air recirculation helps to briefly cool down the vehicle interior faster. Seat heating and seat ventilation ⇒...
Page 119: Steering Wheel Heating
Only use the seat heating if the seat is equipped with the original seat covers. If any odor starts to develop, turn off the seat heating immediately and have it checked by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 120 ⇒ Change active combination ﬁlters Service. If the malfunction persists, contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. NOTICE If the air conditioner is not working and is operated further, that can cause subsequent damage.
Page 121 3. Pay attention to the messages in the instrument cluster display. 4. If the indicator light continues to ﬂash after switching the ignition back on, do not continue driving. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Page 122: Information On The Brakes
Fig. 89 In the footwell: pedals. Accelerator pedal. Brake pedal. WARNING Objects in the driver footwell can prevent the pedals from moving. This can cause the driver to lose control of the vehicle and increases the risk of serious or fatal injuries. Make sure all pedals can always be pressed without obstructions. Always attach ﬂoor mats securely in the footwell.
Page 123: Brake Pad Wear
If you suspect that the brake pads are worn or the brake system is malfunctioning, immediately ﬁnd a suitably qualiﬁed professional and have the brake pads checked and worn brake pads replaced. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 124: Start The Engine
The warning light ﬂashes or turns on red or yellow. The front brake pads are worn. 1. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 125 Personal settings will be replaced by the automatic air conditioning settings the next time the vehicle is started using remote start relay. 1. To change the automatic air conditioning settings, contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 126: Starter Button
Never start the engine if the vehicle is covered with a protective cover. Never start the engine if the vehicle is out of visual range. Never start the engine if the warning light is turned on or blinking. Using the remote start relay function may increase fuel consumption and discharge the 12 V vehicle battery. The use of the remote start relay function may be regulated or prohibited regionally in some countries. Always observe legal and local regulations relating to the use of the remote start relay function! During an active remote start relay, some vehicle functions are deactivated, e.g. the low beam headlight and the windshield wipers.
Page 127: Electronic Immobilizer
For vehicles with a starter button: The electronic immobilizer is automatically activated as soon as there is no valid vehicle key in the vehicle. The engine can only be started with a Volkswagen Genuine vehicle key that is coded correctly. You can obtain coded vehicle keys from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 128 Engine control is malfunctioning. 1. Pay attention to any text shown in the Volkswagen Digital Cockpit display. 2. Have the engine checked immediately by a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 129 The engine speed limitation is triggered by an engine control malfunction. 1. Make sure the displayed RPM is not exceeded. 2. Have the engine checked immediately by a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 130: Stopping The Engine
During the remote start the fuel level sinks to the reserve amount. If the 12-volt vehicle battery is too weak or discharged. The switch for the hazard warning lights is pressed. Ensure that the necessary conditions are met and then restart the engine if necessary. Stopping the engine Stopping the engine ⇒...
Page 131: Start/Stop System
An emergency stop must be performed: 1. Press the starter button twice within several seconds or press and hold one time. ⇒ Starter The engine will stop automatically button. Start/Stop system Start-stop system The start-stop system automatically switches the engine off when you stop and when the vehicle is stationary. The engine starts again automatically when needed. Fig. 93 In the lower section of the center console or, depending on the vehicle equipment, in the Infotainment system: Button for the start-stop system. Switching on the start-stop system The function is automatically activated every time the ignition is switched on. Information about the current status is shown in the instrument cluster display. Indicator lights When indicator light comes on, the start-stop system is available and the automatic engine stop is active.
Page 132 The engine can start automatically under the following conditions: If the vehicle interior heats up or cools down signiﬁcantly. If the vehicle starts to move. If the electrical voltage in the 12-volt vehicle battery falls. If the steering wheel is moved. In principle the following applies: The engine always restarts automatically when required for the identiﬁed situation and vehicle.
Page 133: Automatic Transmission
⇒ Start-stop 2. Manually deactivate the start-stop system system. 3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system inspected. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Automatic transmission Automatic transmission: selecting the selector lever position Fig. 94 Selector lever with lock button (arrow) on an automatic transmission.
Page 134 When skipping past the position, for example by switching from reverse gear to , the selector lever is not locked. This makes it possible to free the vehicle when it is stuck by “rocking” it. If the lever remains in the position for more than approx.
Page 135 Fig. 95 Selector lever in Tiptronic position. Fig. 96 Steering wheel with shift paddles for Tiptronic. When shifting in the tiptronic program, the gear currently engaged is maintained. This applies until the system shifts gears automatically due to the current driving situation. Using tiptronic with the selector lever 1. Push the selector lever to the right out of the selector lever position and into the tiptronic shift gate.
Page 136: Launch Control Program
2. Push the selector lever to the right out of the selector lever position and into the tiptronic shift gate. 3. Tap the selector lever back to downshift. Or: Downshift using the shift paddles on the steering wheel. Stopping and starting to drive uphill The steeper the hill, the lower the gear that you should select. If you stop on a hill with a gear selected, always press the brake pedal or set the electronic parking brake to prevent the vehicle from rolling away.
Page 137 1. At the next opportunity, stop and let the transmission cool down with the parking lock engaged and the engine running 2. If the indicator light does not turn off, do not continue driving. 3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely damaged. Transmission overheating...
Page 138 1. Let the transmission cool down with the parking lock engaged and the engine running 2. If the warning light stays on, stop driving. 3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely damaged. Selector lever lock emergency release Fig. 97 In the center console: manually release the Automatic Shift Lock (ASL) (variant 1).
Page 139 1. Press the brake pedal and select the drive position again. 2. If the vehicle still does not move in the desired direction, there is a system malfunction. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance to have the system checked.
Page 140: Breaking In The Engine
Using synthetic engine oil Full synthetic engine oils with a low viscosity reduce the frictional resistance in the engine and distribute signiﬁcantly better and faster when cold-starting the engine. WARNING If you drive at high speed and without sufﬁcient safety distance, accidents and serious or fatal injuries can result. Always adapt your speed and remain a safe distance to vehicles driving ahead according to the visual, weather, road, and trafﬁc conditions.
Page 141: Driving A Loaded Vehicle
Never leave the vehicle in neutral gear, especially when the engine is stopped. An authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide you with more information about correct maintenance and replacement parts that are particularly energy efﬁcient, such as new tires.
Page 142: Driving Through Water On Roads
emergency braking. This can cause accidents and serious or fatal injuries. Correctly secure the load to prevent it from sliding. Use suitable tie-downs or securing straps on heavy objects. Engage the rear seat backrests and, if necessary, the adjustable rear seats securely. Driving with an open trunk lid Driving with an open trunk lid can be especially dangerous.
Page 143: Driving On Slopes
If the vehicle will be used temporarily or for a brief period in another country, then read and observe the following information. Safety standards and regulations Some countries have special safety standards and regulations that differ from the vehicle conﬁguration. Volkswagen recommends obtaining information about legal regulations from an authorized Volkswagen dealer or authorized Volkswagen Service Facility before driving in other countries. Selling in other countries If the vehicle is sold in another country or will be used for an extended period in another country, then the applicable legal regulations in that country must be observed.
Page 144: Downhill Speed Control
A gear or a position is engaged for driving uphill. To start driving, take your foot off the brake pedal and press the accelerator pedal immediately. The brakes will release gradually as you start driving. The holding function of the Hill Start Assist remains active only for a short time. Drive off within approx. two seconds. When is it active? Hill Start Assist is immediately deactivated if one of the conditions speciﬁed below in is no longer met: The driver’s door is opened.
Page 145: Hill Descent Control
Manually brake the vehicle if the vehicle moves faster despite downhill speed control. Always adapt your speed and driving style to the visibility, weather, road and trafﬁc conditions. Hill Descent Control Hill Descent Control helps the driver when traveling on slopes. System function Hill descent control maintains the speed on all four wheels when driving forward or in reverse on steep inclines through automatic braking interventions. The wheels will not lock up because the Anti-Lock Brake System (ABS) remains active.
Page 146 Fig. 100 In the center armrest: 4MOTION Active Control rotary switch. MODE button: select onroad driving modes and open the menu in the Infotainment system. Snow driving mode Onroad driving mode Offroad driving mode Offroad Custom driving mode The driving mode can be selected when the ignition is switched on and the vehicle is stationary or while driving. WARNING Adjusting driving modes while driving can distract from trafﬁc.
Page 147 NOTICE Using 4MOTION Active Control driving modes while driving normally may lead to increased fuel consumption and tire wear and an increased noise level. Avoid using Offroad driving modes in normal road conditions. Standard behavior of the driving mode and the vehicle systems The Normal driving mode represents the basic settings for the vehicle systems when the ignition is switched on. Behavior of the driving mode when switching the ignition off and on If you switch the ignition off and then on again, the previously selected driving mode remains selected.
Page 148 The infotainment system displays various instruments ﬁg. 101. 1. To switch between instruments, swipe up over the display. ⇒ Vehicle settings The units on some instruments can be adjusted in the Infotainment system menu. Instruments in the Offroad display The selection of instruments depends on the vehicle equipment. Compass: The compass shows your current direction of travel.
Page 149 Driving off-road can be difﬁcult and dangerous and lead to critical driving situations for vehicle occupants. It can lead to loss of control over the vehicle, damage to the vehicle, failure of the vehicle far away from any assistance, accidents and serious or fatal injuries. Never choose a dangerous route and do not take risks.
Page 150 “sputtering” or malfunctioning due to fuel shortage or irregular fuel supply. This can cause accidents and serious or fatal injuries. Always refuel your vehicle with enough fuel before driving off-road. NOTICE If the windows and sunroof are open, rain could enter the vehicle and soak the interior, causing vehicle damage. Always keep the windows and power sunroof closed when driving off-road.
Page 151 ⇒ Volkswagen recommends to never drive off-road alone. At least two off-roading vehicles should drive together off-road. An unexpected situation could occur at any time. Therefore, it is especially wise to have equipment that can be used to call for emergency assistance.
Page 152 If driven over, objects that are higher than the ground clearance will damage vehicle components on the underbody. This damage can cause vehicle breakdowns and make it impossible to continue driving. Never drive over a very large object such as boulders or tree trunks if it is under the vehicle or on one side. Driving through still or ﬂowing water Safety precautions for driving off-road Refer to...
Page 153 NOTICE Objects in the water can enter the openings of the extended spray nozzles of the headlight washer system. The spray nozzles then cannot move back to their basic position. Do not use the headlight washer system when you are driving through water. Driving in sand and mud Safety precautions for driving off-road Refer to...
Page 154: Driving Downhill
be injured. In the event of sudden vehicle movement, persons in front or to the rear of the vehicle could be injured or run over. This can cause serious or fatal injuries. Make sure that no one is present in front or to the rear of the vehicle when attempting to move a stuck vehicle out of place. Driving on steep terrain Refer to Safety precautions for driving off-road...
Page 155 Fig. 104 General example: steering downhill along the fall line. Fig. 105 General example: exit through the side of the vehicle that is facing uphill. ⇒ Driving at an angle on a hill is dangerous when driving off-road Before driving, always check if there are other safer routes available. If you must drive at an angled position: The vehicle’s center of gravity should be as low as possible. Larger or heavier individuals should sit on the more elevated side of the vehicle. Luggage on the ⇒...
Page 156: After Off-Road Driving
⇒ such as twigs, leaves, or pieces of wood . If any damage or leaks are discovered, seek assistance from suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. ⇒ Safety precautions for working in the engine compartment...
Page 157: Driver Assistance Systems
Driver assistance systems Sensor system information Introduction Depending on the vehicle equipment, the vehicle has driver assistance systems that increase driving convenience. Some of these driver assistance systems use sensors or cameras (hereafter referred to as the “sensor system”) that are not or only partially visible to you. The sensors and cameras visually detect the vehicle's surroundings ultrasonically or by using radar waves. Installed sensor systems Depending on the vehicle equipment, the following sensor systems may be installed: Radar sensor in the front of the vehicle. Radar sensors in the rear of the vehicle.
Page 158 In front of bumps or dips in the road When driving in construction zones When driving off-road When driving in poor weather conditions, such as heavy rain, snow, fog or heavy spray and poor road conditions. In low-lying sun, darkness or if there is glare from oncoming vehicles. If the camera is not available due to long exposure to direct sunlight or high ambient temperatures.
Page 159: Cruise Control System
⇒ Front Assist system limitations Autonomous Emergency Braking (Front Assist) ⇒ Lane Assist system limitations Lane Assist ⇒ Comfort drive Travel Assist Introduction. ⇒ Emergency Assist Introduction. ⇒ System limitations of the “Blind Spot” “Blind spot” sensor Monitor. Cruise control system Introduction The cruise control system helps to maintain a set speed.
Page 160: Setting The Speed
Fig. 109 Left side of the multi-function steering wheel (variant 1). Fig. 110 Left side of the multi-function steering wheel (variant 2). Switching on 1. Press the button. No speed is saved. At this stage, the limiter will not yet start regulating your speed. Starting the regulation function 1. Press the button while driving. The cruise control system saves and controls the current speed. Setting the speed You can adjust the saved speed as follows: + 1 mph (1 km/h):...
Page 161: Troubleshooting
The vehicle has been braked by the Autonomous Emergency Braking (Front Assist). If the problem persists, switch off the cruise control system and seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 162: Special Driving Situations
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle. ⇒ ACC system Observe the system limitations limitations. Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc conditions. Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the deceleration by ACC is not sufﬁcient.
Page 163 Fig. 111 Turning and stationary vehicles. If, for example, a vehicle detected by the ACC turns or changes lanes and there is a stationary vehicle in front of this vehicle, the ACC will not react to the stationary vehicle ﬁg. 111. Switching ACC on and off Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Fig. 112 Left side of the multi-function steering wheel (variant 1).
Page 164 Starting the regulation function 1. Press the button while driving forward. ACC saves the current speed and maintains the set distance. If the current speed is outside the speciﬁed speed range, the ACC adjusts the minimum speed when driving too slowly or the maximum speed when driving too quickly. In addition, the anti-slip regulation (ASR) is activated and ESC Sport is deactivated.
Page 165 Painting work was carried out on or structural modiﬁcations were made to the front of the vehicle modiﬁcations. The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 166: Front Assist
The brakes are overheating, and the regulation function has been automatically canceled. Let the brakes cool down and check the function again. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 167 Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Speed ranges Autonomous Emergency Braking (Front Assist) provides maximum support within these speed ranges: Response to vehicles: Approx. 3 mph (approx. 5 km/h) to approx. 155 mph (approx. 250 km/h). Response to bikes: Approx. 3 mph (approx. 5 km/h) to approx. 155 mph (approx. 250 km/h). Response to pedestrians: Approx.
Page 168 When you switch on the ignition, Front Assist and the advance warning (depending on the country) are automatically switched on. However, Front Assist is not available or its availability is restricted while the white indicator light is turned on. ⇒ Front Assist system Volkswagen recommends always leaving Front Assist, distance warning, and advance warning switched on. For exceptions to this, see limitations. Switching on and off You can switch Autonomous Emergency Braking on and off manually and view the switched on condition.
Page 169 Painting work was carried out on or structural modiﬁcations were made to the front of the vehicle modiﬁcations. The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 170: Switching On And Off
If lane markings are not present. When the driving style is very dynamic. When not on highways or well-developed roads. On poor road surfaces, road structures or objects. In the event of reﬂections or dazzling effects. Always be attentive and intervene yourself if necessary by overriding unwanted interventions by the system immediately. Temporarily switch off Lane Assist if required.
Page 171 Stop the engine and restart. Malfunction or fault. Stop the engine and restart. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 172 to, from 0 km/h (0 mph) to around 250 km/h (approximately 155 mph), for the adaptive lane guidance. This speed range may vary depending on the country. Travel Assist system limitations Travel Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane Keeping System (Lane Assist). Note the system limitations and information regarding ACC and Lane Assist. Always pay attention and intervene yourself if necessary! Driving with Travel Assist Travel Assist automatically regulates the speed and steers the vehicle.
Page 173 Fig. 117 Left side of the multi-function steering wheel (variant 1). Fig. 118 Left side of the multi-function steering wheel (variant 2). Switching on and starting the regulation function 1. During forward travel with ACC switched on, press the button on the multi-function steering wheel. The vehicle switches from ACC to Travel Assist. Depending on the driving situation, the vehicle switches to the following system status in Travel Assist: If ACC is regulating, Travel Assist maintains the current speed and the preset distance from the vehicle driving ahead (system status inactive).
Page 174 Malfunction or fault. Stop the engine and restart. The system limitations are not adhered to. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 175: Blind Spot Monitor
Switch off the Lane Keeping System (Lane Assist). Do not use the comfort drive Travel Assist. Seek assistance from suitably qualiﬁed professionals and have the system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. “Blind Spot” Monitor Introduction The “Blind Spot” Monitor helps the...
Page 176 Limits of the sensor system The “Blind Spot” Monitor detects driving situations via the radar sensors in the rear area. Note the limits of the radar sensors and always pay attention! ⇒ Limits of the sensor system Functional limitations Among other possibilities, the “Blind Spot” Monitor may not interpret the trafﬁc situation correctly in the following situations: When driving in the center of two lanes. When lanes have different widths.
Page 177 Malfunction or fault. The yellow indicator light in the instrument cluster display lights up. 1. Malfunction or fault. Stop the engine and restart. 2. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 178: Parking The Vehicle
When parking the vehicle, always follow the steps in the speciﬁed order. Before exiting the vehicle, make sure the electronic parking brake is activated and the red warning light comes on in the Volkswagen Digital Cockpit display once the ignition has been switched off.
Page 179 Or: when the engine is running, press the accelerator pedal lightly without pressing the brake pedal. The indicator light in the button and the red warning light in the Volkswagen Digital Cockpit will turn off. Automatic switch-on if you leave the vehicle incorrectly ® In vehicles with an automatic transmission or DSG automated transmission, if the system detects that the vehicle was exited incorrectly, it can switch on the ⇒...
Page 180: Safety Instructions
The yellow central warning light comes on. The symbol with a message is additionally shown in the instrument cluster display. 1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 181: General Information
Certain objects, such as small posts or grating, cannot be shown or cannot be adequately shown due to the resolution of the screen and if there is insufﬁcient lighting. The cameras only show two-dimensional images on the screen. Due to the lack of depth of ﬁeld, it may be difﬁcult or impossible to identify protruding objects or recesses in the road. Volkswagen recommends practicing with the parking systems in a location or parking space with no traffic in order to become acquainted with the functions. Requirements The use of parking systems, e.g. with camera assistance, may not be allowed in some countries and regions according to legal provisions. General information So that the sensors and cameras can detect the area surrounding the vehicle as well as possible and display this image on the Infotainment system screen, the following requirements must be met.
Page 182: Park Distance Control (Pdc)
2. Once the source of the issue has been resolved, switch the system on again. 3. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 183 Fig. 121 Infotainment system: Park Distance Control with obstacle detection and steering lock (general example). System function Using ultrasound sensors, the Park Distance Control detects the distance of the vehicle from an obstacle. ⇒ The Park Distance Control warns you of a collision via colored segments on the screen of the Infotainment system and via warning chimes ﬁg.
Page 184 Fig. 122 In the center console: Park Distance Control button (depending on the vehicle equipment). The operation of the Park Distance Control depends on the vehicle equipment. If Park Distance Control only has sensors in the rear area, automatic activation is not possible when driving forward or when the vehicle rolls backward. Switching on 1. Select the reverse gear. Or: tap the function key in the Infotainment system (depending on the vehicle equipment). Or: Press the button in the center console (depending on the vehicle equipment) ﬁg.
Page 185: Switching Off
the distance to people or obstacles may not be precise. If you do not take care, there is a risk of accidents and serious injuries. Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle. Bear in mind that camera lenses can enlarge and distort the ﬁeld of vision.
Page 186: Screen Display
Screen display Red line: Boundary or safety distance from the vehicle. Green side line: Extension of the vehicle. Adjust the brightness, contrast, and color. USA and Canada: If the camera image on a parking system has been switched on by engaging the reverse gear, no function keys are displayed for safety reasons. These function keys can be displayed again by tapping the function key 1.
Page 187 Aligning the vehicle within the parking space. Road surface. Parking space. Side boundary of the parking space. Rear boundary of the parking space. 1. Press the button or function key before driving past the parking space. 2. To select the parking mode, tap the function key in the Infotainment system.
Page 188: Rear Traffic Alert
steering wheel must be turned. 7. Drive slowly in reverse until the stop symbol appears or the green line aligns with the side boundary of the parking space ﬁg. 125 . An ﬁg. 125 arrow indicates the remaining distance to be driven based on the number of displayed segments. 8.
Page 189: Braking Assistance Systems
When the ignition is switched on, the condition of the braking functions is automatically checked. The indicator lights will come on brieﬂy and then turn off. If an indicator light remains on permanently, there is a malfunction. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately.
Page 190: Driving Situations
Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Always use suitable tires, as driving stability depends on the tires' ability to grip the road. Electronic Stability Control (ESC) ⇒ ESC is regulating the vehicle to reduce the risk of skidding and improve driving stability .
Page 191 This could cause you to lose control of the vehicle and lead to accidents with serious or fatal injuries. Drive at low speed to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the brake system checked.
Page 192: Practical Equipment
Practical equipment Storage compartments Introduction WARNING Loose objects can be thrown around the inside of the vehicleduring sudden driving or braking maneuvers. This can cause a loss of vehicle control, and can cause accidents and serious or fatal injuries. Store objects in only closed storage compartments. Always keep the storage compartments closed while driving.
Page 193 If the electrical devices become too warm, turn off the devices immediately and disconnect them. Be aware that sockets and devices connected to them may still be used, e.g. by children in the vehicle, when the ignition is switched off. NOTICE Electrical devices that are unsuitable, not permitted, or connected incorrectly may cause damage to the vehicle or electronics.
Page 194 NOTICE Using 12 V sockets for too long at maximum power can cause the fuse to blow. Never use 12 V sockets at their maximum power for longer than 10 minutes. Only ever use a single 12 V socket at maximum power. Charging Options for Mobile Devices Introduction Please read the introductory information and heed the Warnings and Notice...
Page 195 Depending on the vehicle, the rear shelf with liner mat ﬁg. 129 for the wireless charging function is located in the center console or between the front seats in a storage compartment. In some vehicles, the liner mat bears a phone symbol, which indicates the center position for the wireless charging function ﬁg.
Page 196: Data Transmission
⇒ System Install the system updates provided by Volkswagen immediately update. Only have the vehicle repaired and serviced by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. WARNING Computers, data carriers and cell phones that are connected to the Internet or are used in public or private networks can be infected by viruses through manipulated data and by malware.
Page 197: System Update
Download and software installation Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Download costs A system update is downloaded via the factory-installed control module with an eSIM card and is free of charge. Volkswagen pays the connection charges. The download duration depends on the network quality, file size and type of system update. The download can be interrupted at any time and then continued if required by switching on the ignition. Prerequisites for download ⇒ Prerequisites for a system update The requirements for a system update have been met The ignition and Infotainment system are switched on.
Page 198: Software Installation
If there was a critical installation error, control modules may no longer function or not function correctly. Functions and displays will not be available until the error is rectiﬁed. Do not use the vehicle. If this is the case, contact Volkswagen Customer Care.
Page 199 available. If the plug on the connector cable cannot be inserted, check the position and the connections. NOTICE Using unsuitable or damaged connector cables or inserting the plug on the connector cables in the wrong position or too forcefully may cause malfunctions and damage to devices.
Page 200: Bluetooth Interface
Instructions and restrictions Only use suitable USB connection cables. The USB connection cable must match the USB port installed in the vehicle. Dirty, overheated or damaged data carriers are not to be used. Read and heed the information provided by the manufacturer. Difference in quality between data carriers from different manufacturers can cause problems with media playback.
Page 201: Establishing A Data Connection
Some Infotainment systems can use the Wi-Fi hotspot on an external Wi-Fi device (Wi-Fi client) client. A data connection is required for connecting to the Internet and for certain functions, such as using VW Car-Net. The Wi-Fi connection is encrypted by default with WPA2 encryption for security reasons. Volkswagen recommends always using WPA2 encryption. Observe legal regulations for the country where you are operating the vehicle. There may be fees for the required data connection. Volkswagen recommends using a mobile phone plan with a flat rate data package due to the possible volume of data. Information on this can be obtained from the mobile network provider.
Page 202 Possible data connection types SIM card in SIM card reader: Suitable SIM card in the SIM card reader. Allow Internet connection must be activated in the Network settings menu. A stable network connection is only possible with a compatible SIM card. Bluetooth Profile rSAP: The Infotainment system is connected to a suitable cell phone via the Bluetooth profile rSAP .
Page 203: Quick Connection
Which App-Connect technologies are available to you depends on the country and on the cell phone in use. MirrorLink, Apple CarPlay and Android Auto are technologies which are operated by third parties and provided by Volkswagen. Volkswagen is not responsible if these technologies are canceled, discontinued or deactivated during the service life of the vehicle.
Page 204 Please read the introductory information and heed the Warnings and Notice Introduction ⇒ Content from Volkswagen apps and third party provider apps displayed on cell phones can be displayed on the Infotainment system screen using Volkswagen App- Connect. Apps from third-party providers may be incompatible. The use of apps and the required mobile phone connection may be subject to additional charges.
Page 205: Apple Carplay
The USB cable being used must be an original cable from Apple. Apple CarPlay Wireless: Bluetooth and Wi-Fi must also be activated on the iPhone. These technologies may not be available in all countries. Information on technical requirements, compatible iPhones, certified apps and availability can be found at the Volkswagen and Apple CarPlay website or at an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Connecting When connecting an iPhone for the ﬁrst time, follow the instructions on the Infotainment system screen and the iPhone display.
Page 206 The USB cable used must be an original cable from your mobile device manufacturer. Android Auto Wireless: Bluetooth and Wi-Fi must also be activated on the smartphone. These technologies may not be available in all countries. Information on technical requirements, compatible smartphones, certified apps and availability can be found on the Volkswagen and Android Auto websites or at an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Connecting When connecting a smartphone for the ﬁrst time, follow the instructions on the Infotainment system screen and the smartphone display.
Page 207: Special Conditions
Or: press APP . 2. Tap to connect to your cell phone. Disconnecting 1. Tap MirrorLink mode APP to open the App-Connect main menu. Or: To get to the MirrorLink main menu, tap 2. Tap to end the active connection. Special conditions When there is an active connection with MirrorLink, the following conditions apply: An active MirrorLink device can also be connected with the Infotainment system at the same time via Bluetooth.
Page 208 Please read the introductory information and heed the Warnings and Notice Introduction ⇒ VW Car-Net is part of Connected Vehicle Services and makes driving a Volkswagen more convenient. The In-Vehicle Services can be used via the control for voice services in the roof console. Emergency Call Service If you or your passengers require medical assistance or help from the police, press the emergency call button. You will be connected to a contact partner at the Volkswagen emergency call center, who will assess your situation and, if required, will send the police or medical help to the GPS location of your vehicle.
Page 209 Press the information call button. You will be connected to a contact parter at the VW Car-Net call center, who can help you in the following cases, amongst others: Logging in and registering services. Finding and sending routes to the navigation system. Locating VW service partners.
Page 210: Infotainment System
Refer to ⇒ Some functions may contain links to websites that are administered by third parties. Volkswagen does not assume ownership of third-party sites reached through links and is not responsible for their content. Some functions may contain third-party information that originates from third-party providers. Volkswagen is not responsible for the accuracy, currentness, and completeness of this non-proprietary information, and for ensuring that the rights of third parties are not violated.
Page 211 Never allow displays and information on the screen to cause you to engage in behavior that poses a safety risk. Always drive attentively and responsibly. WARNING Setting the volume too high can prevent you hearing audible signals. Failing to hear external audible signals could result in accidents. Adjust the volume settings in the Infotainment system so that audible signals from outside the vehicle (such as sirens on emergency service vehicles) can still be heard.
Page 212: User Information
Loose, unsecured or incorrectly mounted cell phones, external devices, and accessories can be thrown through the vehicle interior and cause accidents and severe injuries in the event of sudden driving or braking maneuvers or a collision. Secure cell phones, external devices and accessories outside of the airbag deployment zone or stow them securely. Always safely secure or stow cell phones, external devices, audio sources and accessories in the provided storage compartments and holders within the vehicle to prevent them being thrown through the vehicle interior and thereby avoid hindering the driver.
Page 213 Fig. 131 Overview: display and control unit, 8" version. Possible sensor areas for opening main menus: ⇒ Radio RADIO mode. ⇒ Media MEDIA mode. ⇒ Mobile phone PHONE interface. ⇒ Voice VOICE control. The sensor area does not have a function in some countries. ⇒ Navigation. ⇒ App-Connect. The sensor area does not have a function in some countries. SOUND .
Page 214 It is not possible to conﬁgure the position of the function keys. 1. To open a main menu, tap the corresponding function key e.g. for the phone interface. Views (current view is highlighted) Certain menus and functions have multiple views with different content. The current view is highlighted. Tap a selection to switch to a view.
Page 215: Media Drives
MENU Opens the home screen. ⇒ Mobile phone PHONE interface. ⇒ App-Connect. The button does not have a function in some countries. ⇒ Voice VOICE control. The button does not have a function in some countries. Rotary knob. Function keys for main menus. ⇒...
Page 216 If the Infotainment system cannot read the data on an SD card, a corresponding message will be displayed on the screen. An SD card with navigation data cannot be used as a storage medium for other files. Any saved files will not be recognized by the Infotainment system. Operating the Infotainment system Refer to Safety instructions ⇒ Opening the digital manual of the Infotainment system (if available) Further information and tips on operation can be found in the digital manual for the Infotainment system. 1. Tap HOME Guide. Or: tap MENU Guide. Switching the Infotainment system on and off The Infotainment system starts up when the ignition is switched on, unless it was previously switched off manually. The Infotainment system starts at the volume that was last set, as long as this does not exceed the preset maximum switch-on volume.
Page 217 1. Tap and hold tiles until an additional window appears. 2. Tap the desired function in the additional window. Various functions are available depending on the size of the tile. Or: to return to View, tap any free area of the screen. There are always at least two views available. They cannot be removed. Depending on the vehicle equipment, you can add two further views. A maximum of four views can be displayed.
Page 218: Cleaning The Screen
When cleaning the screen, please note this checklist: The Infotainment system is switched off. Use a soft, clean cloth that has been moistened with water. Or: use a cleaning cloth which is available from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. For stubborn dirt: NOTICE If the screen is cleaned with incorrect cleaning agents or when dry, it may be damaged.
Page 219: Radio Mode
SD® and SDHC® are trademarks or registered trademarks of SD-3C LLC in the USA and other countries. Windows® is a registered trademark of Microsoft Corporation, Redmond, USA. This product is protected by the intellectual property rights of Microsoft Corporation. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft or an authorized Microsoft subsidiary.
Page 220 Open full-text search. Unable to receive Internet radio. Display the last internet radio station. Display the 100 most popular internet radio stations. Display the available Internet Radio podcasts. Display Internet Radio stations that originate from the preferred country. Display Internet Radio stations that transmit their program in the preferred language. Display Internet Radio stations whose programs are of the preferred genre. Display the station selection. Symbols for HD Radio operation Station supports HD Radio. or Tune the HD Radio substations. Open the Emergency list of the “HD Radio Emergency Alerts” function. HD Radio logo. Symbols for satellite radio operation Display the channel list. Open the window for entering the channel number. Adjusting, tuning, and storing stations Safety instructions Refer to ⇒ Selecting the frequency band or reception mode Before selecting a station, you must ﬁrst select a frequency band or reception mode. Various stations are available, depending on the selected frequency band or reception mode.
Page 221 1. Tune the desired station. 2. Open station preset buttons. Or: tap and hold the station on the station list. The station preset buttons are displayed. 3. Tap and hold the station preset button until the station is saved. 4. Tap the station preset button. The station is saved on the selected station preset button.
Page 222 The personalized listening proﬁle saves recommendations based on the program content currently being listened to and the latest listening history, and is regularly updated. The listening proﬁle can be set up in the Volkswagen user account and used with the SiriusXM app.
Page 223: Media Mode
Setting up a listening proﬁle 1. In satellite radio mode: To create a new listening proﬁle, tap Or: In satellite radio mode: Tap Create new listening proﬁle. Personalized SiriusXM recommendations A collection of personalized SiriusXM recommendations is available for each listening proﬁle. The personalized SiriusXM recommendations are regularly updated, based on what you're listening to. Displaying personalized SiriusXM recommendations 1.
Page 224 Playlists only deﬁne the order of play and refer to the saved location of the media ﬁles within the folder structure. No media ﬁles are saved in playlists. To play a playlist, the media ﬁles must be present in the data storage device memory location, to which the playlist refers. Volkswagen is not responsible for damaged, altered or lost files on data carriers. Functions and media symbols...
Page 225 Symbols for media sources Select My media as a media source. Connected USB devices may be selected under My media. Select a device connected via Bluetooth as a media source. Set up available streaming services. Streaming services which have already been set up are represented by their own logos in the list of media sources. Symbols for categories and groups of media ﬁles Music tracks. Videos. Playlists. Albums. Artists. Genres. Podcasts. Audiobooks. Video replay symbols Replay video in full-screen mode. Minimize replay. Selecting and playing a media source Safety instructions Refer to ⇒...
Page 226 ⇒ Depending on the vehicle equipment and in some countries, you can use streaming services directly through the Infotainment system Introduction. There ⇒ must be an internet connection to use streaming services Introduction. 1. Select Media Streaming as the media source. A list of available streaming services is displayed.
Page 227: Function Descriptions
Only adjust settings, enter destinations, or change navigation information when the vehicle is stationary. If you missed a turn on your route, the navigation system may recalculate the route. The quality of the driving directions depends on the available navigation data and any reported traffic incidents. Traffic information is only given in the navigation system if the available VW Car-Net service has been activated. Navigation restrictions If the Infotainment system cannot receive data from GPS satellites, for example in a tunnel, navigation will still be possible using the vehicle's sensors. In areas that are not digitized or only partially digitized in the Infotainment system memory, the Infotainment system will still try to provide route guidance.
Page 228 Tapping an event will open a dialog box with additional options. The options available depend on the event and the current settings. Opening and closing the route plan 1. Tap the route plan to open. 2. To stop route guidance, tap 3. To stop the route guidance to the destination or waypoint, tap next to the destination in the route plan.
Page 229: Additional Symbols
Deleting saved “Learn usage pattern” data 1. To open this function's settings, tap Basic function settings. 2. Tap Delete usage pattern. Functions and symbols of the navigation system Safety instructions Please read the introductory information and heed the Warnings and Notice ⇒ Navigation The functions and symbols of the navigation system may differ depending on the vehicle equipment and are not available in all countries. Functions Entering a destination and route calculation.
Page 230: Off-Road Navigation
2. Enter the destination address and select your desired destination. Or: tap and enter the address via the input screen. 3. Tap Route. Quick start 1. Tap 2. Enter the address of the destination, tap the desired destination and hold for a few seconds. Enter the destination as accurately as possible. If there is an error in the destination entered, route guidance cannot take place or may lead to the wrong destination.
Page 231: Navigation Data
Updating navigation data manually Up-to-date navigation data for larger regions, such as Western Europe, can be downloaded online at www.volkswagen.com and stored on a suitable USB data carrier, available to buy in stores. If the Infotainment system is switched off during the process, installation will be interrupted and it will continue automatically once the system is turned on again.
Page 232 The Infotainment system automatically receives detailed trafﬁc information when there is an active Internet connection. This information is displayed on the map via symbols and color coding on the road network. Reception of traffic information is possible in some countries if permitted by the privacy settings selected. No traffic information is received in offline mode. Traﬃc disruptions ⇒ Functions and symbols of the navigation system Trafﬁc disruptions such as trafﬁc jams are displayed on the navigation map as symbols The route plan displays current trafﬁc disruptions if the relevant data is available to the Navigation system.
Page 233 Open messages (SMS and, depending on your country, e- mail). Change active device. or Opening the settings. Symbols for telephone calls Handle and display a call. End or decline a call. Mute the hands-free system. Put a call on hold. Continue a call. Add participants to a phone conference or begin a phone conference.SOS or Make an emergency call (SOS). Receive breakdown assistance. Voice mail. Receive information about Volkswagen and various value added traffic and travel services. Call list symbols 1. To open the call lists, tap on or Received incoming call. or Outgoing call. or Missed call. Frequent calls or favorites from your cell phone, if supported by your cell phone. Telephone number (company). Telephone number (private). Cell phone number. Fax device. Fax device (company).
Page 234: Using A Phone
WARNING If you carry out the coupling when driving, this may cause accidents or injuries. Only carry out the coupling when the vehicle is stationary. When pairing some cell phones, a PIN may be displayed on the cell phone screen. Type this PIN into the Infotainment system to finish pairing. Depending on the vehicle equipment, pairing and connecting is also possible in some vehicles via quick access on the home screen by tapping on the home screen. Depending on the vehicle equipment, wireless charging may be deactivated while you are using the Known cell phones menu. The cable-free charging function is reactivated if you leave the menu. Connecting a cell phone Precondition: A cell phone is paired with the Infotainment system. 1.
Page 235: Voice Control
Or: To call a favorite, tap Favorites in the main menu of the phone interface. 2. Tap on a contact in the list to make the call. When searching for a contact, enter the last name and first name separated by a space. Using a call list The phone interface displays the call list for the cell phone. Make a call via the call list. 1.
Page 236 Types of voice control Depending on which language has been set in the Infotainment system, one of the following voice controls will be available in the vehicle: Command-based voice control (standard). Enhanced voice control (ofﬂine or online). Does my vehicle have voice control? If there is a Talk button on the multi-function steering wheel or the VOICE button is available in the Infotainment system or your vehicle understands the activation word, voice control is installed in the vehicle.
Page 237: Troubleshooting
Start voice control by using the activation word or the Talk button on the multi-function steering wheel. Voice commands are not recognized due to a system error. Contact suitably qualiﬁed professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 238 Transporting Stowing luggage and cargo Stowing luggage securely in the vehicle Distribute luggage as evenly as possible in the vehicle. Do not cover any vent openings. ⇒ Always stow luggage and heavy objects in the luggage compartment and place them as far forward in the compartment as possible ⇒...
Page 239: Luggage Compartment Cover
Carrying systems ﬁxed to the rear spoiler may damage the vehicle. Do not attach a luggage rack or any other kind of carrying system, e.g. bicycle rack, to the vehicle's rear spoiler. Luggage compartment cover Luggage compartment cover When opening and closing the trunk lid, the luggage compartment cover is raised or lowered on the attached retaining straps. ⇒...
Page 240: Luggage Compartment Features
Luggage compartment ﬂoor Opening and closing the luggage compartment ﬂoor Fig. 134 In the luggage compartment: opening the luggage compartment floor. Opening the luggage compartment ﬂoor 1. Grasp the opening or tab in the luggage compartment ﬂoor ﬁg. 134 (arrow) and lift the luggage compartment ﬂoor. Closing the luggage compartment ﬂoor 1. Carefully lay down the luggage compartment ﬂoor in the original position. NOTICE Improper use may damage the luggage compartment ﬂoor or the luggage compartment trim. When closing the luggage compartment ﬂoor, always carefully guide it downward, and do not drop it.
Page 241: Shopping Bag Hooks
Always secure elastic tensioning straps to the tie-downs in the front part of the luggage compartment ﬁrst. Then pull them to the loading edge. Secure the elastic tensioning straps to the tie-downs so that they will spring away from your body if they come off. Suitable straps and cargo securing systems are available from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 242 Fig. 137 Pass-through in the rear seat backrest (general example). Fig. 138 Pass-through in the luggage compartment. Depending on the vehicle equipment, there may be a load-through hatch behind the center armrest in the rear seat backrest for transporting long objects, such as skis, inside the vehicle. Opening the pass-through from the vehicle interior ⇒ Center 1. Fold the center armrest forward armrest.
Page 243: Trailer Towing Information
Bulky objects can be transported on the vehicle roof using the roof rack. If you are not sure if your vehicle is designed to have a roof rack installed, check with an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 244 Only use roof racks that are provided for the vehicle model, model year and vehicle equipment by the corresponding manufacturer. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 245 Checking that everything is secure Once you have ﬁtted the roof rack, drive a short distance and then check all the fasteners. Keep checking them regularly. WARNING Exceeding the maximum permitted roof load can result in accidents, damage to the vehicle and serious or fatal injuries. Never exceed the speciﬁed roof load, the Gross Axle Weight Rating, and the Gross Vehicle Weight Rating of the vehicle.
Page 246 Refueling incorrectly can cause ﬁres, serious or fatal injuries, and vehicle damage. Only use fuel that is approved for your vehicle. Do not use any fuels containing metal and only use service additives approved by Volkswagen in the respective proportion. Immediately remove any fuel that has spilled on vehicle components.
Page 247 The fuel used must meet one of the following standards. The vehicle must not be refueled with other fuels If fuel with the speciﬁed standards is not available, contact suitably qualiﬁed professionals for information about which fuels are suitable for the vehicle. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 248: Exhaust System
A warning chime sounds and an automatic venting message is displayed in the Volkswagen Digital Cockpit. If you cannot open the fuel ﬁller ﬂap, pay attention to the messages in the instrument cluster display.
Page 249: Catalytic Converter
If the engine does not run smoothly or malfunctions while driving, it can indicate poor fuel quality. 1. Reduce your speed immediately. 2. Drive with a moderate RPM and low engine load to the nearest suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 250 2. Only end the regeneration drive once the indicator light turns off. 3. If the indicator light is still illuminated after driving for approximately 40 minutes, drive immediately to suitably qualiﬁed professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 251: Do-It-Yourself
Working with an unsuitable or damaged vehicle tool kit may result in accidents. This could result in serious or fatal injuries. Never work with an unsuitable or damaged vehicle tool kit. Seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service Facility if there is no suitable vehicle tool kit available. Placement...
Page 252 Lug wrench. Adapter for the anti-theft wheel bolt. Volkswagen recommends always keeping the adapter for the wheel bolts in the vehicle with the vehicle tool kit. The code number for the wheel bolt lock is stamped on the front of the adapter. A replacement adapter can be ordered based on this number if the adapter is lost. Note the wheel bolt lock code number and keep it separate from the vehicle.
Page 253: Windshield Wipers
Fig. 142 Additional vehicle tool kit component (general example). Tire pressure gage (depending on the country). Jack maintenance If there is a jack included in the vehicle tool kit, the jack generally does not require maintenance. 1. If necessary, apply universal lubricant to the jack. Windshield wipers Putting the windshield wipers in the service position In the service position, the wiper arms can be lifted off of the windshield. Fig. 143 Windshield wipers in service position (general example).
Page 254 Check the condition of the wiper blades regularly. If wiper blades are rubbing, replace them if they are damaged or clean them if they are dirty Damaged wiper blades should be replaced immediately. Wiper blades can be obtained from suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 255: Exterior Lighting
LED technology, it is not possible to change LED lights or individual LEDs by yourself. The malfunction of individual LEDs may be an indication that more LEDs will malfunction. If this is the case, have the LEDs checked and/or replaced if necessary by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 256 Never perform a bulb replacement if you are not familiar with the required activities. If you are not sure how to carry out a bulb replacement, have the work required carried out by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 257: Replacing Fuses
Detailed information about fuse allocations can be obtained from suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 258: Fuses In The Engine Compartment
Dirt and moisture in the fuse boxes can damage the electrical system. Protect open fuse boxes from dirt and moisture. Avoid short circuits in the electrical system. Check that the fuse box covers are tightly sealed again and are not damaged. There are more fuses in the vehicle than are specified in this chapter. These should only be replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility qualified in this respect. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Fuses in the engine compartment...
Page 259 Depending on the country and the vehicle equipment, there may be differences from the fuse numbers and fuse slots listed in the table. If necessary, ask for the exact fuse assignment from suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 260 Depending on the country and the vehicle equipment, there may be differences from the fuse numbers and fuse slots listed in the table. If necessary, ask for the exact fuse assignment from suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 261 Fig. 150 Fuse assignment in the instrument panel. Fuse locations ﬁg. 150: 7.5 Amp, MINI®, anti-theft alarm system. 10 A, ATO®, automatic transmission selector mechanism. 10 amp, MINI®, climate control bar, rear window defroster relay. 7.5 Amp, MINI®, dipped beam light switch, rain/light sensor, electronic parking brake. 7.5 Amp, MINI®, Display, Infotainment system control panel.
Page 262 Power windows and seats can be protected by circuit breakers or control modules, which switch back on automatically several seconds after correcting the overload, for example when door windows are frozen shut. Replacing blown fuses Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Preparations 1. Switch off the ignition, lights and all other electrical equipment. Detecting blown fuses Fig. 151 Blown fuse (general example). ® ® A blown ﬂat connector fuse (ATO , MINI ) has metal strips that have burned through, which you can see through the transparent housing from above and from the side ﬁg.
Page 263: Jump-Starting
40 A Green 50 A Yellow 60 A Replacing fuses Fig. 152 Plastic pliers for removing or installing a fuse (general example). 1. Remove plastic tongs from either the fuse box or the cover of the fuse box ﬁg. 152. 2. Depending on the design of the fuse, slide the appropriately sized clamp on the plastic pliers onto the fuse from above or from the side. 3.
Page 264 Avoid discharging static electricity near the 12 V vehicle battery. NOTICE Tow-starting can cause severe damage to the vehicle. Jump-start the vehicle to start the engine. NOTICE A drained 12 V vehicle battery can freeze, be damaged and fail at temperatures around approx. 0 °C (approx. +32 °F). Always replace a frozen or thawed 12 V vehicle battery.
Page 265 2. If a 12 V vehicle battery with a viewing window has been installed, check the color of the viewing window. If the viewing window is light yellow or has no color, do not perform a jump-start and contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 266: Removing The Jumper Cables
This can cause accidents and serious or fatal injuries. Never turn off the ignition with the starter button while towing. If the vehicle loses power while it is being towed, stop towing the vehicle immediately and see an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Page 267: Instructions For Towing
Only ever secure the vehicle to be recovered and towed at the points designed for this purpose. Never secure the tow rope or the tow bar to axle or suspension components. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary. Instructions for towing...
Page 268 1. Before having it towed, check that your vehicle has a threaded mount for the towing eye. 2. Read and heed the information about towing. 3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary. ⇒...
Page 269 Fig. 155 In the right front bumper: Remove cover. Fig. 156 In the right front bumper: Screw in towing eye. 1. Remove the towing eye from the vehicle tool kit in the luggage compartment. 2. Press on the marked area of the cover in the direction of the arrow to release the catch on the cover ﬁg. 155. ⇒...
Page 270 3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary. ⇒ The towing eye must always be kept in the vehicle NOTICE Using a towing eye that is not suitable for the vehicle can damage the vehicle.
Page 271 Removing and ﬁtting the cover and towing eye incorrectly may cause damage to the vehicle's paint and body. Always remove and ﬁt the cover and towing eye carefully.
Page 272: Checking And Filling
Only perform work in the engine compartment if you are familiar with the required activities. If you are not sure how to do the work in the engine compartment, go to an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 273: Opening And Closing The Hood
⇒ Always make sure the vehicle is parked on a solid and level surface before performing any work in the engine compartment WARNING If the vehicle is not secured against rolling away during maintenance procedures, the vehicle may move unintentionally. This could result in accidents and serious or fatal injuries.
Page 274: Opening The Hood
Fig. 160 Above the radiator grille: Opening lever for the hood (general example). Fig. 161 In the engine compartment: Hood support in the bracket. Fig. 162 On the engine hood: Hood support bracket (general example). Opening the hood 1. Open the driver door and pull the release lever in the direction of the arrow ﬁg. 159. The hood will pop open due to spring force from the catch in the lock carrier ⇒ 2. To open the hood fully, slightly lift the hood while pushing the actuating lever in the direction of the arrow ﬁg.
Page 275: Closing The Hood
If the hood is not closed correctly, lift the hood up and try to close it again. If the hood is not correctly closed, an indicator will appear in the display of the Volkswagen Digital Cockpit. Once the hood is correctly closed, the indicator will turn off.
Page 276: Washer Fluid
Fluids leaking from the vehicle can cause environmental damage. Always check the ground under the vehicle for leaking ﬂuids. If you see spots of ﬂuid on the ground under the vehicle, have the vehicle checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dispose of leaking ﬂuids correctly.
Page 277: Engine Oil
⇒ In the engine 1. Prepare the vehicle for work in the engine compartment compartment. 2. Open the hood → page , Opening and closing the hood . Checking and reﬁlling 1. Check if there is enough washer ﬂuid in the reservoir. ⇒...
Page 278: Changing The Engine Oil
There is a label on the lock carrier that shows which engine oil should be added. Please follow the note and if possible only add the indicated engine oil If this is not possible, get professional assistance to ﬁnd out which engine oil is suitable for your vehicle. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 279: Checking The Engine Oil Level
Engine oil and ﬁlter changes require special tools, technical knowledge and the correct disposal of the used oil. Failing to act properly may cause damage to the vehicle. For this reason, always have the engine oil and ﬁlters changed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 280: Adding Engine Oil
164. 2. Top up the engine oil gradually in small quantities, not more than 0.5 l (0.5 quart), or follow the recommendation in the display of the Volkswagen Digital Cockpit. Volkswagen recommends using the approved engine oils in accordance with the respective VW standard.
Page 281: Troubleshooting
5. If the warning light lights up, do not continue driving or let the engine run, even if the oil is at the correct level. Engine damage could result. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Page 282: Engine Coolant Specifications
3. Check the engine oil level 4. If the engine oil level is too high, do not drive any further or leave the engine running. Engine damage could result. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Page 283 Only use coolant additive approved by the manufacturer. If the coolant turns brown, have it changed immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 284: Checking The Coolant Level
4. Install the cap securely. 5. Check the coolant level after one day. If the level of the engine coolant tank drops below the “min” minimum marking again, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the cooling system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 285: Brake Fluid
Only use distilled water for reﬁlling the system! If you have added water that is not distilled, have the ﬂuid in the cooling system changed completely by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 286: Brake Fluid Specifications
ﬂuids can contain chemicals that can destroy or damage components of the vehicle brake system over time. To help ensure that the brake system functions correctly over the long term, Volkswagen recommends using a brake ﬂuid that expressly conforms to the VW standard 501 14.
Page 287: Vehicle Battery
Changing brake ﬂuid Have the brake ﬂuid changed regularly. An authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide information about the interval for changing the vehicle brake ﬂuid. Only have brake ﬂuid added that meets the required speciﬁcations. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 288 WARNING When work is carried out on the 12 V vehicle battery, a highly explosive, ﬂammable gas mixture builds up. Sparks could form and ignite the ﬂammable gas that is released by the 12 V vehicle battery. This can result in serious injury or death. Always keep ﬁres, sparks, open ﬂames, and lit cigarettes far away from the 12 V vehicle battery.
Page 289 Depending on the vehicle equipment, an additional bracket must be removed to see the viewing window. An additional tool that is not available in the vehicle tool kit is required to do this. Always have the acid level of the 12 V vehicle battery checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 290 Various indicator lights may turn on after connecting the 12 V vehicle battery and switching the ignition on. They will turn off after driving a short distance at a speed of approx. 15 to 20 km/h (approx. 10 to 12 mph). If the indicator lights light up and remain on, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle checked.
Page 291: Volt Power Supply
3. Switch the ignition off. 4. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. If the red warning light comes on, the start-stop system is switched off. The start-stop system will only be automatically switched on again after the engine is...
Page 292 Messages about the 12 V power supply. 1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. If the yellow indicator light lights up, the start-stop system will not be able to start the engine. If the yellow indicator light has turned off, the 12 V vehicle battery has a...
Page 293: Wheels And Tires
Always tighten the wheel bolts to the correct tightening torque. If you do not have a torque wrench, tighten the wheel bolts with the lug wrench and then have the tightening torque checked as soon as possible by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 294 Tires age due to physical and chemical processes that affect their function. Tires that have been stored and unused for long periods of time age more quickly than tires that are used continuously. Volkswagen recommends replacing tires that are more than six years old with new tires. This even applies to tires that may appear to be usable and whose tread ⇒...
Page 295 This may cause the brake system to fail, the tread to separate, and the tire to rupture, resulting in serious accidents and fatal injuries. Only use tires with dimensions that do not exceed the dimensions of the tire brands approved by Volkswagen and that do not rub against other components of the vehicle.
Page 296: Checking The Tire Pressure
Never loosen the bolts on rims with a bolted rim ring. Have all procedures on rims with bolted rim rings performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 297 Fig. 170 On the driver door pillar: Tire inflation pressure label. The correct tire pressure for the tires ﬁtted at the factory can be found on a label on the B-pillar of the driver door ﬁg. 170. The factory-installed tires can be winter, summer or all-season tires. An incorrect tire pressure can cause increased tire wear, negatively affect driving behavior and damage tires. Compliance with the correct tire pressure is very important, particularly when driving at high speeds.
Page 298: Replacing Tires
Always tighten the wheel bolts to the correct tightening torque. If you do not have a torque wrench, tighten the wheel bolts with the lug wrench and then have the tightening torque checked as soon as possible by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 299: Tread Depth
171. This will allow the tires to have approximately the same length of service life. Volkswagen recommends having the wheel replacement carried out by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 300: Winter Tires
Summer tires offer very little holding force on icy or snowy roads. Winter or all-season tires improve vehicle handling and braking performance in winter road conditions. Volkswagen recommends using winter tires on the vehicle at temperatures below +7 °C (+45 °F) or in winter road conditions. This also applies to vehicles with all-wheel drive (4MOTION).
Page 301: Snow Chains
If possible, use ﬁne-mesh snow chains that include a chain lock no larger than 11 mm (approx. 7/16 in). Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility for more information about wheel, tire, and snow chain sizes. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 302: Tire Pressure Monitoring System
4. If no exterior damage is visible, drive slowly and carefully to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the vehicle checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 303 The tire has structural damage One side of the vehicle has a heavier load than the other Snow chains are installed on the tires Only one wheel was replaced on each axle The Tire Pressure Monitoring System will not work if the ESC or ABS is malfunctioning ⇒ Troubleshooting Reference Pressure The reference pressure for the Tire Pressure Monitoring System is the recommended tire pressure for the tires installed at the factory when the tires are cold at ⇒...
Page 304: Regular Maintenance
Monitoring System (TPMS) can only function correctly when all tires are inﬂated to the correct pressure when they are cold. If the tire is not “ﬂat” and the tire does not need to be replaced immediately, drive slowly to the nearest authorized Volkswagen dealer or authorized ⇒...
Page 305: Wheel Change
The vehicle jack supplied by the factory is only designed for changing one wheel that has a damaged tire and must be replaced. If both tires on one side of the vehicle, both tires on one axle, or all tires are damaged, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Page 306: Preparing Your Vehicle
If the vehicle and work area are not secured properly, serious accidents and fatal injuries may occur. Only carry out the wheel change yourself if you are familiar with the necessary steps. Instead, seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 307 Fig. 173 In the luggage compartment: removing the subwoofer (version 1). 1. Open the trunk lid. 2. Lift up or remove the luggage compartment ﬂoor. 3. To release the connector, press the ﬁg. 173 lugs together (arrows 4. Remove the connector ﬁg. 173 in the direction of the arrow and set the removed wire to the side. 5.
Page 308 4. To release the connector, press the locking mechanism on the end of the connector ﬁg. 174. 5. Remove the connector in the direction of the arrow and set the removed wire to the side. 6. Lift the subwoofer out carefully. Installing the subwoofer (version 2) 1.
Page 309 ⇒ time Note the driver information: Do not drive faster than 80 km/h (50 mph). Avoid hard acceleration, heavy braking, and fast cornering. ⇒ Snow Do not use snow chains on the compact spare wheel chains. ⇒ Checking the tire pressure After installing the spare wheel or compact spare wheel, check the tire pressure as soon as possible The tire pressure of the spare wheel or compact spare wheel must be checked every time the tire pressure of the regular wheels is taken, or at least once a month.
Page 310 Fitting Hubcaps 1. Press the hubcap centrally onto the rim and press it against the rim until it you feel it engage. WARNING Unsuitable wheel covers and assembling wheel covers incorrectly can cause accidents and serious injuries. Wheel covers that are installed incorrectly can loosen while driving and endanger other road users. Do not use damaged hubcaps.
Page 311 WARNING Hubcaps that are installed incorrectly can cause the air supply for cooling the brakes to be interrupted or reduced. This also applies when wheel covers are retroﬁtted. An insufﬁcient air supply can cause the braking distance to increase signiﬁcantly. This can cause accidents and fatal injuries.
Page 312: Lift Points
Fig. 179 Changing a tire: loosening the wheel bolts. Use a suitable lug wrench to loosen the wheel bolts. Only loosen the wheel bolts a few turns while the vehicle is not raised with the vehicle jack. 1. Slide the lug wrench all the way onto the wheel bolt. ⇒...
Page 313 The vehicle jack must only be positioned at the reinforced areas on the underbody that are located behind the markings on the vehicle body ﬁg. 180. Always use ⇒ the lift point that is nearest to the wheel you are changing Positioning the vehicle jack Fig. 181 Correct jack setup.
Page 314: Changing A Wheel
182. Only use jacks that are approved by Volkswagen for the vehicle. Other vehicle jacks, including those approved for other Volkswagen models, could slip. Only jack up the vehicle on level, ﬁrm ground. Sloped or soft ground can cause the vehicle to slip off the jack. If necessary, place a large, stable surface under the jack.
Page 315 2. Stow the old wheel securely in the luggage compartment. 3. Get the tightening torque of the wheel bolts checked as soon as possible at the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 316: Tire Characteristics
WARNING Incorrect wheel bolts can loosen while driving and cause loss of vehicle control, serious accidents, and fatal injuries. Always use wheel bolts that are correct for the rim and the vehicle model. Never use different wheel bolts. The Tire Pressure Monitoring System (TPMS) indicator light may indicate a system malfunction after a wheel is changed ⇒ Troubleshooting the Tire Pressure Monitoring System Tire characteristics Tire labeling and tire classiﬁcations...
Page 317 ﬁg. 185Tire labeling (example), meaning Relative service life expectancy for the tire, based on a US-speciﬁc standard test. A tire with the speciﬁcation 280 will wear 2.8 times more slowly than a standard tire with a tread wear value of 100. The tire performance depends on TREADWEAR 280 the usage conditions and may differ signiﬁcantly from the standard values depending on the driving behavior, maintenance, different road conditions, and...
Page 318: Low-Profile Tires
The labeling is on both sides of the tire. In some cases, certain codes may only be on one side of the tire, such as the tire ID number and the production date. Other digits that may be present are part of the internal labeling from the tire manufacturer or country-speciﬁc labeling. Low-proﬁle tires Compared to other tire-rim combinations, low-proﬁle tires offer a wider tread surface and a larger rim diameter with shorter tire sidewalls.
Page 319 above 240 km/h (149 mph), depending on manufacturer also ZR. The TIN is the tire serial number. UTQG tire classiﬁcation Uniform Tire Quality Grading (UTQG): Quality grades can be found where applicable on the tire sidewall between the tread shoulder and maximum section width. Example: Treadwear (number) Traction AA, A, B or C...
Page 320 overload thevehicle! Steps for Determining Correct Load Limit: Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle's placard. Determine the combined weight of the driver and passengers that will be riding in your vehicle. Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs.
Page 321 Outer diameter: The diameter of a new, properly inﬂated tire. Overall width: Total width measured at the exterior sidewalls of an inﬂated tire, including the additional width of labeling, decorations, or protective bands or ribs. Passenger car tire: A tire intended for use on passenger cars, multipurpose passenger vehicles, and trucks, that have a gross vehicle weight rating (GVWR) of 10,000 pounds or less.
Page 322: Maintenance
The longer dirt remains on the surfaces of vehicle components, the more difﬁcult it may be to clean and care for them. Long-term exposure can make it impossible for dirt to be removed. For questions regarding care products or for vehicle components that are not listed, consult a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 323: Washing The Vehicle
Washing the vehicle Vehicle care information Please read the introductory information and heed the Warnings and Notice ⇒ Washing your vehicle regularly prevents exposure to contamination, which may damage the paint. Matte-ﬁnish vehicles require special care due to the particular properties of the paint. ⇒ ⇒ To ensure that your vehicle is washed correctly and appropriately, note the following information WARNING After the vehicle has been washed, the braking efﬁciency may be delayed due to damp or (in the winter) icy brake discs and brake pads.
Page 324: Hand Washing
Remove leaves and other loose objects with a vacuum or by hand. Have the area under the perforated cover cleaned at regular intervals by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Ensure that large amounts of water do not collect in the plenum chamber, for example if you use a pressure washer.
Page 325: Exterior Care And Cleaning
For matte paint, use a soft sponge to apply a special wax for matte paint to the cleaned vehicle. Remove excess wax with a microﬁber cloth. Even if a wax protectant is applied regularly in an automatic car wash, Volkswagen recommends protecting the vehicle paint at least twice a year with a suitable hard wax or Volkswagen Genuine hard wax.
Page 326 If you are not familiar with this type of work, arrange for it to be done by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 327 Remove contaminants and road salt with plenty of water. Clean dirty alloy wheels with a suitable rim cleaner or with Volkswagen Genuine rim cleaner. Volkswagen recommends applying a suitable hard wax or Volkswagen Genuine hard wax to the rims every three months.
Page 328: Door Windows
Remove contaminants with a suitable interior cleaner or Volkswagen Genuine interior cleaner. For grease-based contaminants such as oil, use a suitable interior cleaner or Volkswagen Genuine interior cleaner. Blot away the dissolved grease or dye with an absorbent towel. If necessary, treat afterwards with water.
Page 329: Accessories And Replacement Parts
Consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility before purchasing Genuine Volkswagen Accessories, replacement parts, or operating equipment, for example if you would like to retroﬁt the vehicle with Genuine Volkswagen Accessories or if parts need to be replaced. The authorized Volkswagen dealer or authorized Volkswagen Service Facility is aware of legal regulations and factory recommendations for Genuine Volkswagen Accessories, replacement parts, and operating equipment.
Page 330 Decorative frames for license plate holders are designed for holding the license plate. The Volkswagen emblem can impede the view of the radar sensors to the front on some vehicle versions. Therefore only operate the vehicle with the original Volkswagen emblem or an emblem approved by Volkswagen.
Page 331 Volkswagen dealer or authorized Volkswagen Service Facility. After components have been replaced, it may be necessary for sensors and cameras to be set and calibrated by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 332 Volkswagen guidelines must be followed when performing repairs and technical modiﬁcations Only have modiﬁcations and repairs on the front bumper, doors, front seats, headliner, or vehicle body performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Airbag system components and sensors may be located on these vehicle components.
Page 333: Electromagnetic Waves
If operating radio devices, follow the legal regulations and the user guide from the manufacturer. The aftermarket installation of radio devices is subject to approval. Contact qualiﬁed professionals for more information about installing radio equipment. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 334: Customer Information
Due to the legal obligation to monitor products, Volkswagen is allowed to use data for ﬁeld observation as well as for research purposes and quality improvement of vehicle safety systems. For research purposes, Volkswagen provides the data to third parties in an anonymous format. This means the data does not reference the individual vehicle or the vehicle owner.
Page 335 ⇒ front section of the engine compartment near the refrigerant ﬁller tubes Warning: the air conditioning system must only be serviced by qualified technicians. Refrigerant type. Type of refrigerant oil. See service information (only available for authorized Volkswagen dealers and authorized Volkswagen Service Facilities). The air conditioning system must only be serviced by qualified technicians. Flammable refrigerant. Make sure all components are disposed of correctly and never install components removed from old vehicles or from recycling in the vehicle. Refrigerant oil in the air conditioner The air conditioner is ﬁlled with refrigerant oil. The label on the air conditioner compressor provides information on the type and quantity of refrigerant oil used ⇒...
Page 336: Component Protection
. You, as the end user, are legally obliged to return old batteries In many federal states, old batteries can be handed in to an authorized Volkswagen dealer or authorized Volkswagen Service Facility. You can obtain more information on return and recycling from your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 337: Product Recycling
Product recycling Fig. 189 Fig. 190 Fig. 191 The Triman logo and the Infotri symbol contain important sorting information for the end consumer. Declaration of conformity (Declaration of Compliance, Telecommunications and Electronic Systems) Radio Frequency Devices and Radiocommunication Equipment User Manual Notice. These devices comply with: FCC Part 15.19 These devices comply with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 338: Third Party Copyright Information
Observe the legal regulations for restricted access to certain zones that prohibit entry for vehicles with radar sensors. Observe relevant trafﬁc signs where applicable. If you wish to enter one of these areas, ﬁrst consult with an authorized Volkswagen dealer or authorized Volkswagen Service Facility to determine whether there are radar sensors installed in your vehicle.
Page 339 Garage door opener ID. Cockpit. Infotainment system Keyless Access. Instrument cluster, electronic immobilizer Radar sensors for assistance systems Tire pressure sensors Mobile phone interface Volkswagen Car-Net control module Wi-Fi hotspot. Central control module Radio systems with this marking must be collected separately from normal household garbage and disposed of in accordance with legal requirements Symbol for limited use of certain hazardous substances in electrical and electronic devices in accordance ⇒ Disposal of old batteries and electronic devices with the RoHS directive. Approval numbers FCC ID: 2AAJCBR20, FCC ID: 2AAJCBR21, FCC ID: 2AA98, FCC ID: 2AA98-COLOUR5C, FCC ID: 2AA98-MEDIUM5C, FCC ID: 2AA98-MEDIUM5C21,...
Page 340: Wireless Notice
equipment. FCC RF Exposure Statement FCC ID: RK7MBC-NAR This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the speciﬁc operating instruction for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This is a CONSUMER device.
Page 341: Information On Technical Data
Example Vehicle manufacturer identiﬁcation: Volkswagen Passenger Vehicles Volkswagen Passenger Vehicles Volkswagen Group of America Inc., Volkswagen de México, S.A. de C.V Volkswagen de México, S.A. de C.V LLC Volkswagen Group Rus (Volkswagen/Skoda Kaluga) Garuda Matraman Motor (Indonesia) Filler characters: The ﬁller characters may vary depending on manufacturer, or contain information on the body shape and transmission type.
Page 342 Production location, plant where the vehicle was manufactured: Volkswagen plant in Chattanooga Volkswagen plant in Bratislava Volkswagen plant in Emden Volkswagen plant in Osnabrück Or: Volkswagen plant in Kaluga Volkswagen plant in Puebla Volkswagen plant in Zwickau Volkswagen plant in Pune Volkswagen plant in Uitenhage...
Page 343: Identification Label
Fig. 192 In the windshield: vehicle identification number (VIN) The VIN can be read from the outside through the viewing window in the windshield. The viewing window is at the side of the lower section of the windshield. In some models, it may be possible to display the VIN in the Service menu or in the vehicle settings, depending on the Infotainment system. The vehicle identiﬁcation number may also be located on the identiﬁcation label.
Page 344 Fig. 193 Identification label (general example): version 1. Depending on the country, the type approval number, such as the EU operating license, may be speciﬁed. Manufacturer code. Type approval. Vehicle Identification number. Gross Vehicle Weight Rating. Gross combination weight rating (towing vehicle and trailer). Front Gross Axle Weight Rating. Rear Gross Axle Weight Rating.
Page 345: Safety Certificate
Gross Vehicle Weight Rating. Gross combination weight rating (towing vehicle and trailer). Front Gross Axle Weight Rating. Rear Gross Axle Weight Rating. Depending on the country and model, the model plate may be visible in the lower section of the door pillar when the driver’s for front passenger door is open. Vehicles exported to some countries do not have a model plate.
Page 346 Dimensions Fig. 197 Vehicle dimensions. The information in the table applies for the standard model with standard equipment. For other wheel rims, tire sizes, options, differing model designs and retroﬁtted accessories, as well as special vehicles and vehicles in other countries, these values can differ.
Page 347 Key for ﬁg. 197: – Front track (in) – Rear track (in) Width (in)
Page 348 Key for ﬁg. 197: Width from outside mirror to outside mirror (in) – Maximum vehicle height (in) –...
Page 349 Key for ﬁg. 197: – Maximum height with open hood (in) – – Maximum height with open trunk lid (in) –...
Page 350 Key for ﬁg. 197: – Ground clearance between the axles (in) – – Wheelbase (in) – – Minimum turning circle diameter (ft) – – Length from bumper to bumper (in)
Page 351: Tank Capacities
Tank capacities This data was not available at the time of printing. The capacity of the fuel tank includes an indeterminate reserve quantity that remains in the fuel tank when the fuel gauge shows that the fuel tank is empty. The reserve quantity is variable and cannot reliably serve to increase the remaining range. Gasoline engines 1.5 l, 4 cylinder, TSI®, 118 kW (158 hp), gasoline engine Engine overview 118 at 5500 rpm Output 158 at 5500 rpm Engine code DNKA 250 at 1750 – 4000 rpm Maximum torque ft-lb 184 at 1750 – 4000 rpm ®...
Page 352 3181 – 1960 – Gross Vehicle Weight Rating 4321 – 1030 – Front Gross Axle Weight Rating 2271 – Rear Gross Axle Weight Rating 2161 This data was not available at the time of printing.
Page 353: Abbreviations Used
Abbreviations used AbbreviationMeaning...