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Dell PowerEdge R7715 Installation And Service Manual

Dell PowerEdge R7715 Installation And Service Manual

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Dell PowerEdge R7715
Installation and Service Manual
Regulatory Model: E114S
Regulatory Type: E114S001
November 2024
Rev. A00

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Summary of Contents for Dell PowerEdge R7715

  • Page 1 Dell PowerEdge R7715 Installation and Service Manual Regulatory Model: E114S Regulatory Type: E114S001 November 2024 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: PowerEdge R7715 system configurations and features..........8 System configurations - front view for PowerEdge R7715 system................ 8 Left Control Panel (LCP)- Secondary........................10 Right Control Panel (RCP) - Primary (RCP)......................11 System configurations - rear view for PowerEdge R7715 system.................12 Inside the system ................................
  • Page 4 Minimum configuration to POST ..........................32 Chapter 6: Configuration validation..................... 33 Chapter 7: Installing and removing system components ..............34 Safety instructions................................34 Before working inside your system ..........................35 After working inside your system..........................35 Recommended tools................................. 35 Optional front metal bezel.............................. 36 Removing the front bezel............................36 Installing the front bezel............................
  • Page 5 Removing the heat sink module..........................69 Removing the processor............................70 Installing the processor.............................. 72 Installing the heat sink module..........................74 Expansion cards and expansion card risers.........................75 Expansion card installation guidelines........................75 Removing the rear expansion card risers.......................78 Installing the rear expansion card risers.........................79 Removing an expansion card from the expansion card riser................
  • Page 6 Chapter 11: Getting Help......................127 Recycling or End-of-Life service information......................127 Contacting Dell Technologies............................127 Accessing system information by using MyDell......................127 Quick Resource Locator for PowerEdge R7715 system...................128 Receiving automated support with Secure Connect Gateway (SCG)............... 128 Chapter 12: Documentation resources..................129 Contents...

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: Poweredge R7715 System Configurations And Features

    The system board is known as the Host Processor Module (HPM) board in this document. NOTE: For more information about how to hot swap NVMe PCIe SSD device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >...
  • Page 9 NOTE: Use a certified Mini DisplayPort to DisplayPort cable complying with VESA DisplayPort standards for video output with a monitor. NOTE: Mini DisplayPort to VGA or Mini DisplayPort to HDMI adapters are not recommended. PowerEdge R7715 system configurations and features...

  • Page 10: Left Control Panel (Lcp)- Secondary

    The LCP provides support for at-the-box-management or system health at a glance. The system health and system ID indicator are on the LCP of the system. The LCP is offered in two SKUs: ● Blank PowerEdge R7715 system configurations and features...

  • Page 11: Right Control Panel (Rcp) - Primary (Rcp)

    The Right Control Panel (RCP) - Primary encompasses many of the features no longer supported by the left control panel. Features of the Right Control Panel (RCP) - Primary include: 1. Slam latch (NEBS screw underneath) 2. System ID Button 3. USB 2.0 Type-C port 4. Status led for host 5. Power Button PowerEdge R7715 system configurations and features...

  • Page 12: System Configurations - Rear View For Poweredge R7715 System

    Enables you to connect PCI Express expansion cards. PCIe expansion card riser 4 Enables you to connect PCI Express expansion cards. PCIe expansion card riser 5 Enables you to connect PCI Express expansion cards. PowerEdge R7715 system configurations and features...

  • Page 13: Inside The System

    USB devices to the system. VGA port Enables you to connect a display device to the system. Power supply unit (PSU 1) Indicates the PSU 1. Inside the system Figure 7. Inside the system 1. Backplane PowerEdge R7715 system configurations and features...
  • Page 14 Figure 8. Inside the system with risers 1. Backplane 2. Cooling fans 3. CPU 4. Memory module slots 5. Riser 3 6. Riser 5 7. Riser 4 8. Power supplies 9. Riser 2 10. Riser 1 PowerEdge R7715 system configurations and features...

  • Page 15: Locating The Express Service Code And Service Tag

    2. Express Service Tag (rear view) 3. OMM (not applicable) 4. Password MAC address 5. Service Tag, Express Service Code, My Dell QRL label System information label The system information label is located on the back side of the system cover.
  • Page 16 Figure 10. Service information—Mechanical Overview Figure 11. Memory information PowerEdge R7715 system configurations and features...

  • Page 17: Rail Sizing And Rack Compatibility Matrix

    Figure 13. Quick access Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at rail-rack-matrix. The document provides the information that is listed below: ●...

  • Page 18: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this chapter. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Cooling fan specifications • Supported operating systems • System battery specifications •...

  • Page 19: Chassis Dimensions

    Chassis dimensions Figure 14. Chassis dimensions Table 6. PowerEdge R7715 chassis dimensions  Drives All drive 482.0 mm 434.0 mm 86.8 mm 30.78 mm (1.21 700.7 mm (27.58 771.62 mm (30.38 configurations (18.97 inches) (17.08 (3.41 inches)With bezel inches) Ear to rear...

  • Page 20: Processor Specifications

    Supported processor Number of processors supported Generation AMD EPYC 9004 Series processorwith up to 64 cores PSU specifications The PowerEdge R7715 system supports up to two AC or DC power supply units (PSUs). Table 9. R7715 PSU specifications  Class Heat Frequency...

  • Page 21: Supported Operating Systems

    The PowerEdge R7715 system uses one CR 2032 3.0-V lithium coin cell battery. Expansion card riser specifications The PowerEdge R7715 system supports up two PCI express (PCIe) slots (Gen5 slots), dual OCP NIC, and BOSS on the HPM board. Table 12. Expansion card slots supported on the HPM board ...

  • Page 22: Memory Specifications

    ● 16 x 2.5-inch hot-swappable SAS, SATA and 8 x U.2 NVMe drives. ● 16 x EDSFF E3.S Gen5 NVMe drives. NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >Browse all Products >...

  • Page 23: Ports And Connectors Specifications

    Ports and connectors specifications NIC port specifications The PowerEdge R7715 system supports one Datacenter-Secure Control Module (DC-SCM) and two optional Open Compute Project (OCP) cards. Table 16. NIC port specification for the system  Feature Specifications Datacenter-Secure Control Module (DC-SCM) 1 Gb dedicated BMC Ethernet port x1 OCP NIC 3.0 card...

  • Page 24: Environmental Specifications

    Environmental specifications NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Manuals & Documents on Dell Support. Table 19. Continuous Operation Specifications for ASHRAE A2  Temperature Specifications Allowable continuous operations Temperature range for altitudes <= 900 m (<= 10–35°C (50–95°F) with no direct sunlight on the equipment...

  • Page 25: Particulate And Gaseous Contamination Specifications

    Table 23. Common Environmental Specifications for ASHRAE A2, A3, A4 and Rugged  Temperature Specifications Allowable continuous operations Maximum temperature gradient (applies to both 20°C in an hour* (36°F in an hour) and 5°C in 15 minutes (41°F in 15 operation and non-operation) minutes), 5°C in an hour* (41°F in an hour) for tape NOTE: * - Per ASHRAE thermal guidelines for tape hardware, these are...

  • Page 26: Thermal Restriction Matrix

    Table 26. Particulate contamination specifications (continued) Particulate contamination Specifications Conductive dust: data center and non-data center Air must be free of conductive dust, zinc whiskers, or other environments conductive particles. NOTE: Conductive dust, which can interfere with equipment operation, can originate from various sources, including manufacturing processes and zinc whiskers that may develop on the plating of raised floor tiles.
  • Page 27 Technical specifications...

  • Page 28: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...

  • Page 29: Options To Log In To Idrac

    NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at idrac manuals.

  • Page 30: Resources To Install Operating System

    User's Guide, go to PowerEdge Manuals > Product Support page of your system > Documentation. Dell recommends using Lifecycle Controller to install the OS, since all required drivers are installed on the system. NOTE: To determine the most recent iDRAC release for your platform and for the latest documentation version, see KB article at KB78115.

  • Page 31: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to Drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 32: Chapter 5: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 33: Chapter 6: Configuration Validation

    Configuration validation The new generation of Dell systems have added interconnect flexibility and iDRAC management features to collect precise system configuration information and report configuration errors. When the system is powered on, information about installed cables, risers, backplanes, power supplies, floating card (fPERC, adapter PERC, BOSS), and processor is obtained from the CPLD and backplane memory maps are analyzed.

  • Page 34: Chapter 7: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 35: Before Working Inside Your System

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Before working inside your system...

  • Page 36: Optional Front Metal Bezel

    Optional front metal bezel Removing the front bezel The procedure to remove the front bezel. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Keep the bezel key handy. Steps 1. Unlock the bezel. 2. Press the release button, and disengage the left end of the bezel. 3.

  • Page 37: System Cover

    Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2. Press the bezel until the release button clicks in place. 3. Lock the bezel. Figure 17. Installing the front bezel System cover Removing the system cover Prerequisites 1.

  • Page 38: Installing The System Cover

    Figure 18. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.

  • Page 39: Air Shroud

    Figure 19. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.

  • Page 40: Installing The Air Shroud

    Figure 20. Removing the air shroud Next steps Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the slot on the air shroud with system. 2.

  • Page 41: Cooling Fans

    Figure 21. Installing the air shroud Next steps 1. Route the cables along the air shroud notch. 2. Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 42: Installing A Cooling Fan

    Figure 22. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud.

  • Page 43: Removing The Cooling Fan Cage Assembly

    Figure 23. Installing a cooling fan Next steps Install the air shroud. Follow the procedure listed in After working inside your system. Removing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 44: Installing The Cooling Fan Cage Assembly

    Figure 24. Removing the cooling fan cage assembly Next steps Replace the cooling fan cage assembly. Installing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. CAUTION: Before installing the cooling fan cage assembly, ensure that the cables inside the system are properly installed and retained by the cable retention brackets.

  • Page 45: Drive Backplane Cover

    Figure 25. Installing the cooling fan cage assembly Next steps 1. If removed, install the air shroud. 2. Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 46: Installing The Drive Backplane Cover

    Figure 26. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 47: Drives

    Figure 27. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system. Drives Removing an EDSFF Gen5 E3.S NVMe drive and SSD blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 48: Installing An Edsff Gen5 E3.S Nvme And Ssd Drive Blank

    Figure 28. Removing an EDSFF Gen5 E3.S NVMe drive blank Figure 29. Removing a SSD drive blank Next steps Replace the EDSFF Gen5 E3.S NVMe and SSD drive blank. Installing an EDSFF Gen5 E3.S NVMe and SSD drive blank Prerequisites 1.

  • Page 49: Removing An Edsff Gen5 E3.S Nvme And Ssd Drive Carrier

    Figure 30. Installing an EDSFF Gen5 E3.S NVMe drive blank Figure 31. Installing a SSD drive blank Removing an EDSFF Gen5 E3.S NVMe and SSD drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off.

  • Page 50: Installing An Edsff Gen5 E3.S Nvme And Ssd Drive Carrier

    Figure 32. Removing a drive carrier Figure 33. Removing an EDSFF E3.S drive carrier Next steps Replace the EDSFF Gen5 E3.S NVMe drive or an EDSFF Gen5 E3.S NVMe drive blank. Installing an EDSFF Gen5 E3.S NVMe and SSD drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the...
  • Page 51 NOTE: Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically begins to rebuild.

  • Page 52: Removing An Edsff Gen5 E3.S Nvme And Ssd Drive From The Drive Carrier

    Removing an EDSFF Gen5 E3.S NVMe and SSD drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive carrier. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive.

  • Page 53: Installing An Edsff Gen5 E3.S Nvme And Ssd Drive Into The Drive Carrier

    Figure 37. Removing the E3.S drive from the drive carrier Next steps Install an EDSFF Gen5 E3.S NVMe and SSD drive into the drive carrier. Installing an EDSFF Gen5 E3.S NVMe and SSD drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 54: Drive Backplane

    Figure 38. Installing a SSD drive into the drive carrier Figure 39. Installing the E3.S drive into the drive carrier Next steps Install the drive carrier. Drive backplane This is a service technician replaceable part only. Drive backplane Depending on your system configuration, the drive backplanes that are supported are listed here: Installing and removing system components...

  • Page 55: Removing The Drive Backplane

    Table 35. Supported backplane options  System Supported hard drives options 16 x 2.5-inch PowerEdge R7715 16 x 2.5-inch + 8 x U.2NV Me 16 x EDSFF Gen5 E3.S NVMe Figure 40. EDSFF E3.S NVMe drive backplane 1. BP_PWR_1 (backplane power cable to HPM board) Figure 41.

  • Page 56: Installing The Drive Backplane

    1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the drive backplane cover. Remove the drives. 5. Disconnect the power cable and other required cables, observe the cable routing. Steps 1.

  • Page 57: Removing The Edsff Gen5 E3.S Nvme Direct Drive Backplane Module

    Figure 43. Installing the drive backplane Next steps Install all the drives. Install the backplane cover. 3. Follow the procedure listed in After working inside your system. Removing the EDSFF Gen5 E3.S NVMe direct drive backplane module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 58: Installing The Edsff Gen5 E3.S Nvme Direct Drive Backplane Module

    Figure 44. Removing the EDSFF Gen5 E3.S backplane module Next steps Replace the EDSFF Gen5 E3.S NVMe direct drive backplane module.. Installing the EDSFF Gen5 E3.S NVMe direct drive backplane module. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions 2.

  • Page 59: Side Wall Brackets

    Figure 45. Installing the EDSFF Gen5 E3.S NVMe direct drive backplane module. Next steps 1. Connect all the cables, and ensure that all the cables are routed through the respective cable clip. Install the EDSFF Gen5 E3.S drives Install the drive backplane cover.

  • Page 60: Installing The Side Wall Bracket

    Figure 46. Removing the side wall bracket Next steps Replace the side wall bracket. Installing the side wall bracket There are two side wall brackets on either side of the system. The procedure to install is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions 2.
  • Page 61 Figure 47. Installing the side wall bracket Next steps Install the cooling fan cage assembly. 2. If removed, install the air shroud 3. If removed, install the drive backplane cover. 4. Follow the procedure listed in the After working inside your system.

  • Page 62: Cable Routings

    Cable routings Figure 48. C2-1: 16 x 2.5-inch SAS4/SATA RAID Universal drives NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 36. C2-1: 16 x 2.5-inch SAS4/SATA RAID Universal drives  Order From BP_PWR_CTRL (backplane power connector)
  • Page 63 Figure 49. C5-1: 16 x 2.5-inch SAS4/SATA + 8 x U.2 G4 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 37. C5-1: 16 x 2.5-inch SAS4/SATA + 8 x U.2 G4  Order From BP_PWR_CTRL (backplane power connector)

  • Page 64: System Memory

    BP_PA2 and BP_PB2 SL7 and SL8 (signal connector on HPM board) System memory System memory guidelines The PowerEdge R7715 system supports DDR5 registered DIMMs (RDIMMs). System memory holds the instructions that are started by the processor. Installing and removing system components...
  • Page 65 Figure 51. Memory channels Memory channels are organized as follows: Table 39. Memory channels  Processor Channel A Channel B Channel C Channel D Channel E Channel F Processor 0 Slots A1 and A13 Slots A5 and A17 Slots A3 and Slots A9 and A21 Slots A7 and A19 Slots A11 and...

  • Page 66: General Memory Module Installation Guidelines

    Table 41. Supported memory matrix   DIMM type Rank Capacity DIMM rated voltage Operating Speed and speed 1 DIMM per 2 DIMMs per channel (DPC) channel (DPC) RDIMM 32 GB, 64 GB, DDR5 (1.1 V), 6400 5200 MT/s 4000 MT/s 96 GB MT/s NOTE:...

  • Page 67: Removing A Memory Module

    Removing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud. WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow the memory modules to cool before handling them.

  • Page 68: Processor And Heat Sink

    Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. NOTE: Ensure that the socket ejector latches are fully open before installing the memory module. 2.

  • Page 69: Removing The Heat Sink Module

    Removing the heat sink module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. NOTE: The heat sink and processor are hot to touch for some time after the system has been powered off. Allow the heat sink and processor to cool down before handling them.

  • Page 70: Removing The Processor

    Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink only if you are replacing the processor or heat sink. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 71 Figure 56. Releasing the rail frame 3. Slide the carrier frame together with the processor out from the rail frame by holding on to the green tab. Figure 57. Removing the carrier frame with the processor Installing and removing system components...

  • Page 72: Installing The Processor

    Next steps Replace the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the heat sink module. Steps 1.
  • Page 73 Figure 59. Closing the rail frame with the carrier frame 4. Rotate and close the retention frame and tighten the captive screw. Figure 60. Securing the retention frame Next steps Install the heat sink module. Install the air shroud. 3. Follow the procedure listed in After working inside your system.

  • Page 74: Installing The Heat Sink Module

    Installing the heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or heat sink. The heat sink is necessary to maintain proper thermal conditions. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 75: Expansion Cards And Expansion Card Risers

    Next steps Install the air shroud. 2. Follow the procedure listed in the After working inside your system. Expansion cards and expansion card risers NOTE: When an expansion card is not supported or missing, the OSM logs an event. This does not prevent your system from booting.
  • Page 76 1. PCIe connector 5 (SL5_CPU 0) 2. PCIe connector 6 (SL6_CPU 0) 3. Riser connector - requires CPU 0 (SL11/SL12/PWR11/PWR12) 4. Riser connector - requires CPU 0 (SL13/SL14/PWR13/PWR14) 5. Riser connector - requires CPU 0 (SL15/SL16/PWR15/PWR16) 6. PCIe connector 8 (SL8_CPU 0) 7.
  • Page 77 Figure 66. Riser 5b 1. Slot 1 2. Slot 2 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.

  • Page 78: Removing The Rear Expansion Card Risers

    Removing the rear expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud 4. If applicable, disconnect the cables from the expansion card or HPM board. Steps 1.

  • Page 79: Installing The Rear Expansion Card Risers

    Figure 68. Removing the rear expansion card riser 5 2. For rear riser 4: a. Pull and disconnect the riser cable from the HPM board. b. Holding the edges lift the expansion card riser from the riser connector on the HPM board. Figure 69.
  • Page 80 Install riser 4 before installing riser 3, and riser 5. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.

  • Page 81: Removing An Expansion Card From The Expansion Card Riser

    Figure 71. Installing the rear expansion card riser 5 Figure 72. Installing the rear expansion card riser 3 Next steps 1. If required, reconnect the cables to the expansion card or HPM board. Install the air shroud 3. Follow the procedure listed in After working inside your system.

  • Page 82: Installing An Expansion Card Into The Expansion Card Riser

    For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 83 NOTE: Store the PCIe blank for future use. PCIe blank must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The blank also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 74.

  • Page 84: M.2 Ssd Module

    Figure 76. Installing an expansion card into the riser 4b Next steps 1. If applicable, connect the cables to the expansion card. . Install the expansion card riser. Install the air shroud. 4. Follow the procedure listed in the After working inside your system.
  • Page 85 Figure 77. Removing the BOSS-N1 DC-MHS carrier 3. Using the Phillips 1 screwdriver, loosen the captive screws securing the top cover of the BOSS-N1 DC-MHS carrier. NOTE: Follow the sequence to loosen the captive screws. First, loosen the screw at the connector end, and then the screw at the front handle end.
  • Page 86 For information about Thermal pad and BOSS-N1 DC-MHS carrier replacement, go to PowerEdge Manuals > Rack Servers > PowerEdge R7715 > Select This Product > Documentation > Manuals and Documents > BOSS-N1 DC-MHS M.2 NVMe SSD Card Installation and Replacement Tech Sheet.
  • Page 87 For information about Thermal pad and BOSS-N1 DC-MHS card carrier replacement, go to PowerEdge Manuals > Rack Servers > PowerEdge R7715 > Select This Product > Documentation > Manuals and Documents > BOSS-N1 DC-MHS M.2 NVMe SSD Card Installation and Replacement Tech Sheet.

  • Page 88: Optional Boss-N1 Dc-Mhs Module

    Figure 83. Tighten the top cover captive screws 6. Slide the BOSS-N1 DC-MHS card carrier into the BOSS-N1 DC-MHS module slot. 7. Close the BOSS-N1 DC-MHS card carrier release latch to lock the carrier in place. Figure 84. Installing the BOSS-N1 DC-MHS card carrier Optional BOSS-N1 DC-MHS module This is a service technician replaceable part only.

  • Page 89: Installing The Boss-N1 Dc-Mhs Module

    Figure 85. Removing the BOSS-N1 DC-MHS module 4. If the BOSS-N1 DC-MHS module is not going to be replaced, install a filler bracket. Figure 86. Installation of filler bracket Next steps Replace the BOSS-N1 DC-MHS module. Installing the BOSS-N1 DC-MHS module Prerequisites 1.
  • Page 90 NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 87.

  • Page 91: Optional Ocp Nic Card

    Optional OCP NIC card Removing the rear OCP NIC card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the expansion card riser.

  • Page 92: Installing The Rear Ocp Nic Card

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. If installed, remove the filler bracket.
  • Page 93 Figure 91. Removal of filler bracket 2. Open the blue latch on the HPM board. 3. Slide the OCP NIC card into the slot in the system. 4. Push until the OCP NIC card is connected to the connector on the HPM board. 5.

  • Page 94: Datacenter-Secure Control Module (Dc-Scm)

    Next steps 1. Route and connect the cables, taking care not to damage them. Install the expansion card riser. Install the air shroud. 4. Follow the procedure listed in After working inside your system. Datacenter-Secure Control Module (DC-SCM) Removing the DC-SCM board Prerequisites 1.

  • Page 95: Restoring The System Using Easy Restore

    For more information about the Easy Restore feature, see Open BMC configuration Users Guide at Support for Open Server Manager | Documentation | Dell India. When the DC-SCM is booted for the first time, it presents a screen with settings it can restore, below is a list of options/steps...

  • Page 96: Manually Update The Service Tag

    Steps 1. To restore the system configuration data, press Y 2. To skip restore for this boot, press N 3. Enter BIOS setup to manually restore Service Tag, press F2 Figure 95. Easy Restore Manually update the Service Tag After replacing a HPM board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup. About this task If you know the system service tag, use the System Setup menu to enter the service tag.

  • Page 97: Attic Board

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Installing and removing system components...

  • Page 98: Optional Internal Usb Card

    Steps 1. Align the Attic board at an angle with the guide pins on the DC-SCM board. 2. Press until the Attic board is connected to the connector on the DC-SCM board. 3. Using a Phillips 1 screwdriver, tighten the captive screws. NOTE: The numbers on the image do not depict the exact steps.

  • Page 99: Installing The Internal Usb Card

    Figure 98. Removing the internal USB card Next steps Replace the internal USB card. Installing the Internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 100: System Battery

    Figure 99. Installing the internal USB card Next steps Install the expansion card riser. Install the air shroud. 3. Follow the procedure listed in After working inside your system. 4. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. System battery This is a service technician replaceable part only.
  • Page 101 Figure 100. Removing the system battery 2. To install a new system battery, hold the battery with the positive side facing up at an angle and slide it under the battery holder socket latch. 3. Press the battery into the connector until it snaps into place. Figure 101.

  • Page 102: Intrusion Switch

    b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, check the time and date at least an hour after installing the battery. e.

  • Page 103: Installing The Intrusion Switch Module

    Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the expansion card riser. Steps 1. Align and place the intrusion switch module into the system. 2.

  • Page 104: Installing A Power Supply Unit Filler

    2. Rotate flat screwdriver in an anti clockwise direction to disengage the latch and simultaneously slide out the right PSU filler from the PSU cage. Figure 104. Removing the right PSU filler 3. Using a Phillips 1 screwdriver, loosen the screw on the PSU cage. 4.

  • Page 105: Removing A Power Supply Unit

    Steps 1. Align the guides on the filler with the slots on the PSU cage and slide until the filler secured in the PSU cage. 2. Using a phillips 1 screwdriver, tighten the screw. Figure 106. Installing the left PSU filler 3.

  • Page 106: Installing A Power Supply Unit

    NOTE: For information about the cable management when the PSU is removed or installed while the system is in a rack, see the system’s cable management arm documentation at PowerEdge Manuals. Steps Press the release latch and holding the PSU handle, slide the PSU out of the bay. Figure 108.

  • Page 107: Removing A Power Supply Unit Blank

    Figure 109. Installing a power supply unit Next steps 1. If you have unlatched or removed the cable management accessory, reinstall or relatch it. For information about the cable management when the PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at PowerEdge Manuals.

  • Page 108: Installing A Power Supply Unit Blank

    Figure 110. Removing a power supply unit blank Next steps Replace the PSU blank install the PSU. Installing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. NOTE: Install the power supply unit (PSU) blank only in the second PSU bay. 2.

  • Page 109: Initializing Tpm 2.0 For Users

    For more information on TPM see Trusted Platform Module (TPM) Summary. Initializing TPM 2.0 for users Steps 1. Initialize the TPM. a. While booting your system, press F2 to enter System Setup. b. On the System Setup Main Menu screen, click System BIOS > System Security Settings. c.

  • Page 110: Installing The Hpm Board

    Figure 112. Removing the HPM board Next steps Install the HPM board. Installing the HPM board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If you are replacing the HPM board, remove all the components that are listed in the removing the HPM board section. Steps 1.

  • Page 111: Control Panel

    Figure 113. Installing the HPM board Next steps 1. Replace the following components: Internal USB memory key (if removed) OCP card (if removed) BOSS-N1 DC-MHS DC-SCM Heat sink module Memory modules Expansion card risers Side wall bracket Air shroud Cooling fans Power supply units (PSU) 2.

  • Page 112: Installing The Right/Primary Control Panel

    Remove the side wall bracket Steps 1. Using the Phillips 1 screwdriver, remove the screws that secure the right/primary control panel and cable cover to the system. 2. Remove the cable cover away from the system. 3. Disconnect the right and primary control panel cable from the connector on the HPM board. 4.

  • Page 113: Removing The Kvm Left / Secondary Control Panel

    2. Route the right/primary control panel cable through the side wall of the system. 3. Align and slide the right/primary control panel cable cover in the slot on the system. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 4.

  • Page 114: Installing The Kvm Left / Secondary Control Panel

    Steps 1. Using the Phillips 1 screwdriver, remove the screws that secure the left / secondary control panel and the cable cover to the system. 2. Remove the cable cover away from the system. 3. Disconnect the control panel cable from the connector on the Attic board. 4.
  • Page 115 Figure 117. Installing the KVM Left / Secondary Control Panel Next steps Install the cooling fan cage assembly. Install the drive backplane cover. Install the air shroud 4. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 116: Chapter 8: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Power button LED • System health and system ID indicator codes • NIC indicator codes • Power supply unit indicator codes •...

  • Page 117: System Health And System Id Indicator Codes

    System health and system ID indicator codes The system health and system ID indicator is located on the right control panel (RCP) - primary of the system. Figure 119. System health and system ID indicator Table 46. System health and system ID indicator codes  System health and system ID Condition indicator code...

  • Page 118: Power Supply Unit Indicator Codes

    Table 47. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is green, and activity indicator is off. Indicates that the NIC is connected to a valid network at its maximum port speed, and data is not being sent or received. Link indicator is amber, and activity indicator is off.

  • Page 119: Drive Indicator Codes

    Table 48. AC PSU status indicator codes (continued) Power indicator codes Condition CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: When correcting a PSU mismatch, replace the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error condition and an unexpected system shutdown.

  • Page 120: Edsff E3.S Drive Led Codes

    Table 49. Drive indicator codes (continued) Drive status indicator code Condition Solid green Indicates that the drive is online. Blinks green for three seconds, amber for three seconds, Indicates that the rebuild has stopped. and then powers off after six seconds EDSFF E3.S drive led codes The LEDs on the drive carrier indicate the state of each drive.

  • Page 121: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.

  • Page 122: Chapter 9: Enhanced Preboot System Assessment

    Enhanced Preboot System Assessment If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without requiring more equipment or risking data loss.

  • Page 123: Chapter 10: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the HPM board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the HPM board.
  • Page 124 Table 53. HPM board jumpers and connectors (continued) Item Connector DC-SCM connector Riser connector (PWR17/PWR18) Intrusion switch connector Riser connector (PWR19/PWR20) PSU1 connector Power connector 23/24 (PWR23/PWR24) Power connector 21/21 (PWR21/PWR22) DIMM for CPU 0 Coin cell battery PIB power connector PIB signal connector Right/ Primary control panel connector Fan 6 connector...

  • Page 125: Hpm Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 126 NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new password(s) the next time it boots. 5. Reconnect the system and all the attached peripherals. 6. Power off the system. 7.

  • Page 127: Chapter 11: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 128: Quick Resource Locator For Poweredge R7715 System

    Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 129: Chapter 12: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 130 Methods to download firmware and drivers section in this document. Managing your system For information about systems management PowerEdge Manuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, OpenManage Manuals and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s...

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