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IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain this
manual for the life of the equipment:
Model #: ___________________________
Serial #: ___________________________
Date Purchased: _____________________
Owner's Manual
ELECTRIC BROILER
Model E-170
Model HDEB-24-316L
Model E-270
WARNING
Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury
or death. Read the installation, operating and maintenance instructions thoroughly before installing or
servicing this equipment.
SOUTHBEND
A Middleby Company
1100 Old Honeycutt Road Fuquay-Varina, North Carolina 27526 USA
www.southbendnc.com
M
R
ELECTRIC BROILER
ANUAL 1408064
EV 1 (03/24)
MANUAL

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  • Page 1 Model #: ___________________________ Serial #: ___________________________ Date Purchased: _____________________ Owner’s Manual ELECTRIC BROILER Model E-170 Model HDEB-24-316L Model E-270 WARNING Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.
  • Page 2: Safety Precautions

    Warranty will be void if service work is performed by other than a qualified technician, or if other than genuine Southbend replacement parts are installed. Give this Owner’s Manual and important papers to the proper authority to retain for future reference. Copyright © 2023 by Southbend. All rights reserved. Published in the United States of America. PAGE OF 34 INSTALLATION &...
  • Page 3: Table Of Contents

    Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment on the market. You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations.
  • Page 4: Specifications

    National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical Code, CSA C22.2, as applicable. Southbend reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, additions, or replacements for previously purchased equipment.
  • Page 5 Specifications Broiler ELECTRIC Figure 2 Cable Clamps Model E-170/E-270 Cable Passthrough and Cable Clamps Model HDEB-24 Access Panel and Cable Clamp with Power Bracket INSTALLATION & OPERATIONS MANUAL 1408064 REV 1 (03/24) PAGE OF 34...
  • Page 6: Exterior Dimensions

    Specifications Broiler ELECTRIC Exterior Dimensions Figure 3 HDEB-24-316L Rack Dimensions Shipping Crate Model Number Min. Max. Width Depth Width Height Depth Volume Weight Height Height 16.2” 26.7” 2.1” 8.8” 37.5” 60” 55” 71.6 cu ft 432 lbs HDEB-24-316L (409.5) (678.2) (53.4) (223.6) (952.5)
  • Page 7 Specifications Broiler ELECTRIC Figure 4 E-170 Rack Dimensions Shipping Crate Model Number Min. Max. Width Depth Width Height Depth Volume Weight Height Height 24.5” 26.6” 2.1” 8.8” 45.5” 83” 55” 120.2 cu ft 618 lbs E-170 (622.3) (675.7) (53.4) (223.6)
  • Page 8 Specifications Broiler ELECTRIC Figure 5 E-270 Rack Dimensions Shipping Crate Model Number Min. Max. Width Depth Width Height Depth Volume Weight Height Height 24.5” 26.6” 2.1” 8.8” 45.5” 83” 55” 120.2 cu ft 932 lbs E-270 (622.3) (675.7) (53.4) (223.6) (1156) (2108) (1397)
  • Page 9 Specifications Broiler ELECTRIC Clearances WARNING MINIMUM CLEARANCES FROM COMBUSTIBLE CONSTRUCTION There must be adequate clearance between the cooking equipment and combustible construction. Clearance must also be provided for servicing and for operation. Minimum Clearances: Minimum Clearance from Minimum Clearance from Minimum Clearance from heat Combustible Construction Non-Combustible Construction...
  • Page 10: Installation

    For each section, do the following: 1. Cut the banding straps and remove the corrugated cardboard surrounding the Southbend product. Do not remove any tags or labels attached to the equipment until the unit is installed and working properly.
  • Page 11 Installation Broiler ELECTRIC Step 2a: Attach Legs A set of four legs is packed with equipment ordered with legs. (For units ordered with casters, go to Step 2b.) 1. Raise equipment sufficiently to allow legs to be attached. Use of a lift truck or other mechanical lifting means is recommended.
  • Page 12 Installation Broiler ELECTRIC Step 2b: Attach Casters A set of four casters is packed with equipment ordered with casters (instead of legs). A threaded leg pad is fastened to the base frame at each corner. Each caster has a corresponding mating thread. The casters can be adjusted to overcome a slightly uneven floor.
  • Page 13 4. Using the spring-loaded snap hooks, attach the restraining device to the bracket and the eye-bolt. 5. Using the cable clamp (item “D”), adjust the restraining device extended length. Figure 8 Note: Kit can be purchased from Southbend INSTALLATION & OPERATIONS MANUAL 1408064 REV 1 (03/24)
  • Page 14: Step 4: Connect Electricity

    Broilers are factory equipped with a three pole terminal block located in the rear of the unit. To connect the supply wires in the case of the E-170/E-270, remove the front panel, feed the supply wires and ground wire through the rear pass through holes, route through the strain relief fitting behind the terminal block, and connect using a wire terminal with a 1/4”...
  • Page 15: Operation

    Operation of Electric Broiler Southbend electric broilers reach operating temperature after 30 minutes of preheating, and their intense infrared energy quickly heats the food, not the surrounding air. The broiling grid adjusts to four heights, and rolls out for easy access.
  • Page 16 Operation Broiler ELECTRIC Controls of Model HDEB-24-316L Figure 9 PAGE OF 34 INSTALLATION & OPERATIONS MANUAL 1408064 REV 1 (03/24)
  • Page 17 Operation Broiler ELECTRIC Controls of Model E-170 Figure 10 INSTALLATION & OPERATIONS MANUAL 1408064 REV 1 (03/24) PAGE OF 34...
  • Page 18 Operation Broiler ELECTRIC Controls of Model E-270 Figure 11 PAGE OF 34 INSTALLATION & OPERATIONS MANUAL 1408064 REV 1 (03/24)
  • Page 19: Cooking Hints

    Cooking Hints Broiler ELECTRIC Cooking Hints Due to the speed of the Infra-red broiler, broiling times will be reduced and cooking techniques may need some modification. For most broiling of steaks, chops, etc., the burners should be operated on “HI” and the degree of internal rareness and surface condition can be controlled by raising or lowering the rack mechanism.
  • Page 20 If other appliances connected to the same source of electricity are also not operating correctly, the problem is likely not within the equipment. If the problem only occurs for the Southbend equipment, and if the above solutions to do not solve the problem, call for repair service.
  • Page 21: Cleaning

    Insist upon genuine factory parts to be used for any repair or service of your appliance. Southbend appliances are sturdily constructed of the best materials and are designed to provide durable service when treated with ordinary care. To expect the best performance, your equipment must be maintained in good condition and cleaned daily.
  • Page 22: Stainless Steel Surfaces

    Cleaning Broiler ELECTRIC Stainless Steel Surfaces To remove normal dirt, grease and product residue from stainless steel surfaces that operate at LOW temperature, use ordinary soap and water (with or without detergent) applied with a sponge or cloth. Dry with a clean cloth. To remove BAKED-ON grease and food splatter, or condensed vapors;...
  • Page 23: Adjustments

    Warranty will be void and the manufacturer is relieved of all liability if service work is performed by other than a qualified technician, or if other than genuine Southbend replacement parts are installed. Conversion from single-phase to three-phase power (or vice versa) Broilers are shipped wired for either single-phase or three-phase power according to the original factory order.
  • Page 24 1. If the broiler is connected to a power supply, DISCONNECT BROILER FROM POWER SUPPLY. 2. Locate the front louvered panel if operating a E-170/E-270, or the front control panel on a HDEB-24. 3. For the front louvered panel, remove the cap in the center left to expose the set screw and then remove the screw.
  • Page 25 ADJUSTMENTS Broiler ELECTRIC Locate the wires running from the contactor to the elements. If converting from three-phase to single-phase power, remove the wires from L2 (as shown in the above drawing) and go on to the next step. If converting from single-phase to three-phase power, use the wire with a white band found in the previous step to make the connection (L2) shown in the above drawin If converting from three-phase to single-phase, there will be a wire in the L2 position with white and red bands and...
  • Page 26: Troubleshooting

    Warranty will be void and the manufacturer is relieved of all liability if service work is performed by other than a qualified technician, or if other than genuine Southbend replacement parts are installed. Replacement parts (including parts not listed in this manual) may be ordered either through a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency.
  • Page 27 Troubleshooting Broiler ELECTRIC Troubleshooting Broiler The following table lists the possible causes of oven-related problems that may occur. Problem Look for - 1 No heat Power supply tripped Fuse blown Power switch disconnected Control switch disconnected Contactor relay disconnected Faulty contactor Faulty control switch Element not turning on Disconnected contactor wire...
  • Page 28 Troubleshooting Broiler ELECTRIC Diagram for 208/240V HDEB-24-316L Figure 15 PAGE OF 34 INSTALLATION & OPERATIONS MANUAL 1408064 REV 1 (03/24)
  • Page 29 Troubleshooting Broiler ELECTRIC Wiring Diagram for 480V HDEB-24-316L Figure 16 INSTALLATION & OPERATIONS MANUAL 1408064 REV 1 (03/24) PAGE OF 34...
  • Page 30 Broiler Troubleshooting ELECTRIC Wiring Diagram for 208/240V E-170/E-270 Figure 17 PAGE OF 34 INSTALLATION & OPERATIONS MANUAL 1408064 REV 1 (03/24)
  • Page 31 Troubleshooting Broiler ELECTRIC Wiring Diagram for 480V E-170/E-270 Figure 18 INSTALLATION & OPERATIONS MANUAL 1408064 REV 1 (03/24) PAGE OF 34...
  • Page 32 Broiler ELECTRIC Notes PAGE OF 34 INSTALLATION & OPERATIONS MANUAL 1408064 REV 1 (03/24)
  • Page 33 Broiler ELECTRIC Notes INSTALLATION & OPERATIONS MANUAL 1408064 REV 1 (03/24) PAGE OF 34...
  • Page 34 ELECTRIC ELECTRIC BROILER A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend the useful life of this appliance. When service is needed, contact a Southbend Authorized Service Agency, or your dealer. To avoid confusion, always refer to the model number, serial number, and type of your appliance.

This manual is also suitable for:

Hdeb-24-316lE-270

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