Garmin Forerunner 735XT Troubleshooting Manual

Product Updates

On your computer, install Garmin Express™ (www.garmin.com/express). On your smartphone, install the Garmin Connect™ Mobile app.
This provides easy access to these services for Garmin^® devices:

• Software updates
• Data uploads to Garmin Connect
• Product registration

Getting More Information

• Go to support.garmin.com for additional articles, and software updates.
• Go towww.garmin.com/intosports.
• Go towww.garmin.com/learningcenter.
• Go tobuy.garmin.com, or contact your Garmin^® dealer for information about optional accessories and replacement parts.

Acquiring Satellite Signals

The device may need a clear view of the sky to acquire satellite signals. The time and date are set automatically based on the GPS position.
TIP: For more information about GPS, go to www.garmin.com/aboutGPS.

1. Go outdoors to an open area.
   The front of the device should be oriented toward the sky.
2. Wait while the device locates satellites.
   It may take 30–60 seconds to locate satellite signals.

Improving GPS Satellite Reception

• Frequently sync the device to your Garmin Connect™ account:
  • Connect your device to a computer using the USB cable and the Garmin Express™ application.
  • Sync your device to the Garmin Connect Mobile app using your Bluetooth^® enabled smartphone.
    While connected to your Garmin Connect account, the device downloads several days of satellite data, allowing it to quickly locate satellite signals.
    • Take your device outside to an open area away from tall buildings and trees.
    • Remain stationary for a few minutes.

Restarting the Device

If the device stops responding, you may need to restart it.
NOTE: Restarting the device may erase your data or settings.

1. Hold for 15 seconds. The device turns off.
2. Hold for one second to turn on the device.

Clearing User Data

You can restore all of the device settings to the factory default values.
NOTE: This deletes all user-entered information, but it does not delete your history.

1. Hold, and select Yes to turn off the device.
2. While holding, hold to turn on the device.
3. Select Yes.

Restoring All Default Settings

NOTE: This deletes all user-entered information and activity history.
You can reset all settings back to the factory default values.
Select Menu > Settings > System > Restore Defaults > Yes.

Viewing Device Information

You can view the unit ID, software version, regulatory information (e-label), and license agreement.
Select Menu > Settings > System > About.

Updating the Software Using Garmin Express™

Before you can update your device software, you must have a Garmin Connect™ account, and you must download the Garmin Express application.

1. Connect the device to your computer using the USB cable.
   When new software is available, Garmin Express sends it to your device.
2. Follow the on-screen instructions.
3. Do not disconnect your device from the computer during the update process.

Maximizing Battery Life

• Shorten the backlight timeout (Backlight Settings).
• Shorten the timeout to watch mode (Power Save Timeout Settings).
• Turn off activity tracking (Activity Tracking Settings).
• Select the Smart recording interval (Data Recording Settings).
• Turn off GLONASS (Changing the GPS Setting).
• Turn off the Bluetooth^® wireless feature (Turning Off Bluetooth^®Technology).
• Turn off wrist-based heart rate monitoring (Turning Off the Wrist Heart Rate Monitor).

My daily step count does not appear

The daily step count is reset every night at midnight.
If dashes appear instead of your step count, allow the device to acquire satellite signals and set the time automatically.

My device does not beep in cold weather

For optimal performance in cold weather, the device automatically turns off key tones and alert tones.