Canon imageRUNNER ADVANCE 8505 III Faq Manual

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User's manual (notification of new and enhanced functions (40 pages)

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FAQ Guide

Please read "Important Safety Instructions"

before operating this product.

P.36

After you finish reading this guide, store it in a safe

place for future reference.

The information in this document is subject to

change without notice.

https://oip.manual.canon

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Summary of Contents for Canon imageRUNNER ADVANCE 8505 III

Page 1 Please read "Important Safety Instructions" before operating this product. P.36 After you finish reading this guide, store it in a safe place for future reference. The information in this document is subject to change without notice. https://oip.manual.canon What is Your Question?
Page 2 Contents What's Your Problem? The Machine Does Not If Paper Jams Occur P.16 Operate Check the following first ....4 The Machine Does Not Respond to the Computer .
Page 3 Canceling Copy/ Printing Results Are P.26 P.13 Print Jobs Not Satisfactory Installing the P.27 Printer Driver P.28 Replacement Parts Images Are Shifted/Slanted/Skewed ... . . 13 Irregularities Appear in Images/Images Are Faint .
Page 4 The Machine Does Not Operate Check the following first Check Check Is a message displayed on the touch Is the main power indicator Off? panel display? If the main power indicator does not light when you turn the main power ON, check the power plug and the breaker.
Page 5 The Machine Does Not Respond to the Computer Solution Solution Restart the machine. Set the IP address again. Press the main power switch to turn off the Setup Guide machine. User's Guide 0WR5-003 Search CAUTION! Note that turning OFF the machine deletes the data that is waiting to be printed.
Page 6 How to Load Paper Loading Paper in the Paper Loading Paper in the Paper Deck Drawer CAUTION! Of the A4 size, you can load the preset size of paper in the paper deck. N O T E When loading paper in the optional paper deck. User's Guide Squeeze the light blue tabs and adjust the positions of the slide guides.
Page 7 0WR5-0SH Search Available paper types P.43 How to use the search number Place the paper drawer back into the machine. CAUTION! Be careful not to get your fingers caught between the paper drawer and the machine. P O I N T When you have changed the paper size, replace the paper size label with an appropriate one, as necessary.
Page 8 How to Load Paper When You Have Loaded a Different Type of Paper than the Preset One Select the Press paper type. Press [Preferences] [Paper Settings] [Paper Settings] on the touch panel display. CAUTION! Make sure to select paper type that matches the basis weight of the loaded paper.
Page 9 0WR5-0SH Search Available paper types P.43 How to use the search number Loading Paper in the Multi- Purpose Tray CAUTION! When using coated paper or paper that does not feed well, load one sheet at a time. Check the paper size/ type.
Page 10 How to Load Paper When loading paper in the optional Document insertion For the loading procedures, see the User's Guide. When you have loaded custom size paper Document Insertion Unit-N Set the paper size manually. User's Guide When loading free size paper 0WR5-0UH Search User's Guide...
Page 11 0WR5-0SH Search Available paper types P.43 How to use the search number Loading Paper with Printed Logos Refer to the table below to load paper with printed logos. Example: When printing on A4 size paper Orientation Printing result Paper Deck/Paper Drawer Multi-Purpose Tray * Paper drawer is taken as example.
Page 12 How to Load Paper Loading Tab Paper Load the tab paper. CAUTION! You can load index paper in a paper drawer, the Make sure that this line is not exceeded. optional POD Deck Lite, or the optional Document Insertion. N O T E When loading paper in the POD Deck Lite.
Page 13 Printing Results Are Not Satisfactory Images Are Shifted/Slanted/ Irregularities Appear in Skewed Images/Images Are Faint Solution Solution Adjust the paper guides. The paper may have absorbed moisture. Replace it with paper that has not absorbed moisture. Solution Perform gradation adjustment. Press Adjust the guide exactly.
Page 14 Black Streaks Appear in Images Solution Solution Wipe the original scanning area. Clean the document feed scanning Set a lower background density. Wipe the thin and long glass area. areas. Turn OFF the machine, and unplug the power plug from the AC power outlet. Press Open the feeder, and clean the lower side document feed scanning area using the...
Page 15 Bleed-through Occurs Solution Set a lower background density. Press On the touch panel display, select the function for which you want to set a lower background density. Press [Options]. Example: Fax Press Press P O I N T To make a manual adjustment, press [Adjust] and adjust the background density with [–] and [+] press [OK].
Page 16 If Paper Jams Occur Paper Jams Occur If paper jams occur, a screen like the following appears on the touch panel display. Follow the instructions in the screen to remove the jammed paper. Paper jam locations Remedy Use these buttons and bar to operate the video. P O I N T The screen disappears once all the jammed paper is removed and all the machine’s covers and drawers are closed correctly.
Page 17 Paper Jams Occur Frequently Solution Solution Adjust the paper guides. Check the paper type setting. Press Press Adjust the guide exactly. Multi-purpose tray If the paper type setting does not match the loaded paper, change the setting. • For paper deck/paper drawer • For multi-purpose tray User's Guide • For optional paper sources...
Page 18 Loading Paper or Paper Settings Cannot Be Done Successfully Paper Is Not Fed • Solution Load paper of the same size and same type in the same paper source. Open the paper source to check whether You cannot load paper of different sizes paper has been loaded properly.
Page 19 If the "Load paper." Message Is Displayed Solution Solution Replenish paper. Check the paper type setting. Press Press If the paper source is vacant, replenish paper. Solution Adjust the paper guides. If the paper type setting does not match the loaded paper, change the setting.
Page 20 Loading Paper or Paper Settings Cannot Be Done Successfully Printing Cannot Be Performed Printing Cannot Be Performed on the Expected Side of Paper with the Expected Size Solution Solution Load paper in the correct orientation Make sure that the paper size setting and with the correct side face up/ matches the size of the loaded paper.
Page 21 In Two-Sided Printing, the Print Direction Differs between the Front and Back Sides of the Paper Solution Make settings for two-sided printing. In the application's print setting screen, select the print direction. In the [Printing Preferences] screen of the driver, set [Orientation] for the direction selected in step 1.
Page 22 Scan/Fax Cannot Be Performed Successfully If You Cannot Send Documents Stopping Scanning/Faxing to a Server Using [Scan and Send] Check the server information. To stop the paper feed If you have updated something including the login password for the server (computer), change the information registered to the address book/one- touch buttons.
Page 23 Scanned Documents Cannot Be E-Mailed Solution Solution Check the information of the If e-mailing of documents is destination. not possible at all, make correct communication settings for the SMTP/ If any update has been done, change the DNS server. For the setting procedures, information registered to the address book/one- see the User's Guide.
Page 24 Scan/Fax Cannot Be Performed Successfully If You Cannot Send/Forward Faxes If you cannot forward faxes Solution Check the information of the forwarding Check the information of the destination registered to the address book/one- destination. touch buttons. If anything is wrong with the information, correct it.
Page 25 If You Cannot Receive Faxes If you are using an optical line or IP Solution telephone line Delete unnecessary documents in the Communication errors may occur memory to increase the free space. depending on the line quality. For more information, contact your telephone carrier.
Page 26 Canceling Copy/Print Jobs Canceling a Copy Job Canceling a Print Job To stop the paper feed For Windows OS In the computer screen, double-click the printer icon. Press P O I N T You can also stop the paper feed by pressing on the control panel.
Page 27 For details of printer driver installation, see the Driver Installation Guide. The Guide can be downloaded from, or viewed on, the same page of the Canon website as for the printer driver. Latest OS support information See the Canon website...
Page 28 The screen and messages may vary depending on the consumable. Prepare the consumable. Check the item number.* * This is an item number identifying a Canon genuine consumables. For high quality printouts, we recommend that you use Canon genuine consumables. N O T E P.29...
Page 29 [Be careful of counterfeit toners] Please be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner.
Page 30 An Error Screen is Displayed If the "Contact your service An Error Message is Displayed representative" Message Is Displayed If an error occurs during scanning or printing or When the machine ceases to operate normally due if a problem occurs with network connection or to a trouble, a follow screen appears on the touch setting, a message is displayed on the touch panel panel display.
Page 31 When the [Limited Functions Mode] P O I N T When you select a restricted function in the button is displayed limited functions mode, the following screen You can use the machine with part of functions appears. restricted even before the problem is resolved. Press Press on the control panel to return to the...
Page 32 Illustrated Index You can easily identify the name of a part and find the page where that part is described. Main Unit P.34 Control Panel (Flat)
Page 33 Main Power Switch Multi-purpose Tray Auxiliary Tray Slide Guides Paper Decks Paper Drawers Slide Guides P.12 Tab Feeding Attachment Kit...
Page 34 Illustrated Index Control Panel Login User Name [Timeline] The user name that is currently logged in is Displays a log for settings specified in Copy/ Scan and Send. displayed. [Status Monitor] P.17 [HOME] P.14 Press to check the status of a job or cancel a Press to display the Home screen.
Page 35 • Lights when the machine enters Sleep machine. mode. When the Error indicator maintains a steady red light, • Turns off when the machine exits Sleep contact your local authorized Canon dealer. mode. Main Power indicator Numeric keys Lights when the power is turned ON.
Page 36 Do not perform any operations not described in reactions occur or less from the wireless LAN router. this manual. Canon will not be responsible for any A location exposed to corrosive or toxic gases As far as possible, install in a location where •...
Page 37 • AC power outlet and contact an authorized where stapling is performed (near the rollers), Canon dealer if the machine makes an unusual especially pay careful attention to the sharp noise, emits an unusual smell, or emits smoke staples, as this may result in personal injury.
Page 38 Use a modular cable that is shorter than 3 containers into open flame, or do not store meters. imageRUNNER ADVANCE 8505 III/8595 III/8585 III them or printing/copy paper in a place Use a USB cable that is shorter than 3 meters.
Page 39 Product and the Use of Images Illustrations used in this manual are those displayed lease or loan the SOFTWARE or create when the imageRUNNER ADVANCE 8505 III has the derivative works based on the SOFTWARE. Using your product to scan, print or otherwise...
Page 43 You Can Consult the User's Guide! The User's Guide describes all functions of the machine. Opening the User's Guide Search by "Contents" 1. Display the online manual website canon.com/oip-manual 2. Select the appropriate user's guide [imageRUNNER ADVANCE] [Black & White] Select this machine Search by "Search"...
Page 44 Building A, The Park Estate, 5 Talavera Road, 8501, Japan Macquarie Park, NSW 2113, Australia CANON U.S.A., INC. CANON CHINA CO. LTD. One Canon Park, Melville, NY 11747, U.S.A. 2F Jinbao Building No.89 Jinbao Street, Dongcheng District, Beijing 100005, China CANON CANADA INC. CANON SINGAPORE PTE LTD...

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