Chapter 1: Before you begin......................4 Check the graphics options on your computer......................4 Modes of connection................................4 Turn off the internal display..............................5 Chapter 2: Connect external displays.................... 6 Integrated graphics................................6 Chapter 3: Troubleshooting......................10 Chapter 4: Getting help and contacting Dell................. 11 Contents...
On computers with Intel Arc Graphics, you can connect up to two external displays or one 8K display to the Thunderbolt 4 ports of your computer. For more information about the graphics card or graphics processing unit available on your computer, run Dell SupportAssist on your computer, or scan your hardware at www.dell.com/support.
Figure 1. Thunderbolt 4 (USB Type-C) ports Turn off the internal display There can be instances where you want to turn off the computer internal display to connect more external displays. You can turn off the display of your computer by using the Intel Graphics Command Center. To turn off the display: 1.
The following table shows the supported accessories for connecting external displays to your computer. Table 3. Supported accessories for connecting external displays Accessories Dell Thunderbolt Dock - WD22TB4 Dell Adapter - USB-C to HDMI/DisplayPort with Power Pass-Through Integrated graphics Connecting external displays to XPS 13 9340 with integrated graphics NOTE: When connecting a display indirectly using an adapter or a docking station (Thunderbolt or USB Type-C), it is recommended that you first connect the display to the adapter or docking station.
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● Connect an external display using a direct USB Type-C or Thunderbolt cable. Figure 2. Connecting external display using a direct USB Type-C or Thunderbolt cable ● Connect an external display using a USB Type-C to Thunderbolt/HDMI/DisplayPort adapter. Figure 3. Connecting external display using a USB Type-C to Thunderbolt/HDMI/DisplayPort adapter ●...
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Figure 4. Connecting external display using a USB Type-C docking station ● Connect up to three external displays using a docking station. Figure 5. Connecting external displays using a USB Type-C docking station With the internal display turned off NOTE: Ensure that you turn off the computer's internal display before connecting the external displays.
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You can connect external displays directly to the Thunderbolt 4 (USB Type-C) ports. You can also use a docking station (Thunderbolt or USB Type-C) to connect up to three external displays. The fourth external display is connected to the Thunderbolt 4 (USB Type-C) port of the computer, with a USB Type-C or Thunderbolt cable. ●...
Troubleshooting 8K displays flickering Question When I connect two 8K displays to both Thunderbolt ports on the left or right side of the computer, they flicker when run at a display rate of 60 Hz. Cause The flickering may be because of interlacing or switching as the Thunderbolt controller sent only part of the data. Workaround Connect each 8K display to a Thunderbolt port on either side of the computer.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 4. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...
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