Procedures When Detecting Viruses Or Unwanted Programs - AVIRA ANTIVIR UNIX WEBGATE User Manual

5.2

Procedures when Detecting Viruses or Unwanted Programs

If correctly configured, AntiVir is set to deal automatically with all the tasks on
your computer:
The infected file is repaired or at least deleted.
If it could not be repaired, the access to the file is blocked and, according to the
configuration, the file is renamed or moved. This eliminates the risk of
infection.
You should however follow these guidelines:
Try to detect the way the infection "sneaked" on your system.
Perform targeted scanning on the data storage that might be infected.
Inform your team, superiors or partners.
Inform your system administrator and security provider.
Submitting Infected Files to Avira GmbH
Please send us the malware or suspicious files that our product does not yet
recognize or remove. Send us the virus or file packed (gzip, WinZIP, PKZip, Arj)
in the attachment of an email to virus@antivir.de.
When packing, use the password virus . This way, the file will not be deleted by virus
scanners on email gateway.
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