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Summary of Contents for EchoStar HUGHES Hughesnet HT3000W
- Page 1 Hughesnet HT3000W W i-Fi M odem R eplacem ent Guide 1043168-0001 Revision C November 30, 2023...
- Page 2 Copyright © 2022, 2023 Hughes Network Systems, LLC All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876.
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Page 3: Quick Overview
Quick Overview The new Hughesnet HT3000W Wi-Fi modems come with a new network SSID/password and a new admin password. They are on the back of the modems. Disconnect your old modem and connect the new modem. Power the Hughesnet HT3000W Wi-Fi modem on and allow up to 1 hour to activate. -
Page 4: Before You Begin
Before you begin You have 45 days from the date the new modem is shipped to you to replace the old modem. Hughes Customer Care authorizes and enables replacement over the satellite network and this authorization expires after 45 days. •... - Page 5 Disconnect old modem and old power supply Note: The modem does not have a power (off-on) switch. 1. Unplug the power plug from the power outlet first (circled) to avoid static electricity discharges that could shock you and/or damage the modem. 2.
- Page 6 Hughesnet HT1100/HT1000 modems Figure 1: Disconnecting cables from the old Hughesnet HT1000/HT1100 modem *ATA is an option for Hughesnet Voice customers. 1043168-0001 Revision C...
- Page 7 Hughesnet HT2000W/HT2010W Wi-Fi modems Figure 2: Disconnecting cables from the old Hughesnet HT2000W/HT2010W Wi- Fi modem *ATA is an option for Hughesnet Voice customers. 1043168-0001 Revision C...
- Page 8 Hughesnet HT3000W Wi-Fi modem Figure 3: Disconnecting cables from the old Hughesnet HT3000W Wi-Fi modem *ATA is an option for Hughesnet Voice customers. 1043168-0001 Revision C...
- Page 9 Connect and power up the new modem and the new power supply Plug the power plug into the power outlet last (circled). This is to avoid static electricity discharges that could shock you and/or damage the modem. 1. Refer to Figure 4 and connect the satellite coax and LAN/Ethernet cables. Make sure the satellite coax cable is properly aligned with the connector threads on the Hughesnet HT3000W Wi-Fi modem so that it screws on easily.
- Page 10 It is very important to make sure that all connections are tight. The DC IN power connector must be seated correctly with no gaps as seen below. Make sure the connector is oriented correctly when plugging it into the DC IN port;...
- Page 11 Warning: The Hughesnet HT3000W Wi-Fi modem must be in an upright position, as depicted in Figure 6. Do not lay it horizontally (as depicted in Figure 7). Warning: The Hughesnet HT3000W Wi-Fi modem requires ventilation and should not be enclosed in a cabinet or covered by anything. Warning: If the Power LED turns RED, your unit is overheating.
- Page 12 Wait for the modem to become operational When you plug in the power supply, the new modem begins an automatic installation process. Some of the white indicator lights on the Hughesnet HT3000W Wi-Fi modem’s front panel blink on and off. •...
- Page 13 Figure 8: Hughesnet HT3000W Wi-Fi modem LEDs 4. Once all the lights are on, try to access a web site. 5. If you still cannot access a web site, reboot your (customer-provided) wireless router, if applicable; otherwise reboot the computer. 6.
- Page 14 Resync your Mesh Wi-Fi Node (if applicable) If you have a Mesh Wi-Fi Node, you will need to complete the following steps to resync after the Hughesnet HT3000W Wi-Fi modem has been replaced. 1. Disconnect power from the Mesh Wi-Fi Node(s). 2.
- Page 15 How do I manage my built-in Wi-Fi? Once the modem has finished installation, you can access the Hughesnet HT3000W Wi-Fi modem’s Wi-Fi settings to customize your service. To do this: 1. Type www.systemcontrolcenter.com into any web browser connected (wirelessly or via LAN cable) to your modem. 2.
- Page 16 Figure 10: Wi-Fi Settings home screen 5. Here are some optional features of the Wi-Fi Settings: a. Enable and/or name the 2.4GHz and 5GHz guest networks. b. Change the password to connect a device to one of the networks. The default password for device connection is the same as the default login password.
- Page 17 Hughes recommends you use the admin password listed on the rear label of the modem; however, you may change the admin password if you wish. If you choose to do this, be sure to choose an admin password that is easy to remember but cannot be easily guessed.
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Page 18: If You Need Assistance
If you need assistance If you have a question or need assistance, call Hughesnet Customer Care, toll- free, at 1-866-347-3292. Please read these instructions before you call. If you cannot complete the replacement procedure, it may be that the replacement was not authorized or that the 30-day authorization period has expired. - Page 19 Register your account online Figure 14. Visit hninfo.us/new to register your account or scan the QR code in following resources are available to you on this site: • New Beginner Handbook – Learn more about your Hughesnet service and how to maximize the performance. Visit hninfo.us/new or scan the QR code.
- Page 20 Return the old Hughesnet HT3000W Wi-Fi modem or Hughesnet HT2000W/HT2010W Wi- Fi modem to Hughes If you are replacing a Hughesnet HT3000W Wi-Fi modem, a Hughesnet HT2000W Wi-Fi modem, or a Hughesnet HT2010W Wi-Fi modem with new Hughesnet HT3000W Wi-Fi modem, you must return the old unit within 45 days.
- Page 21 1. Pack the old Hughesnet HT3000W Wi-Fi modem, Hughesnet HT2000W Wi- Fi modem, or Hughesnet HT2010W Wi-Fi modem, power supply, and cables in the box that the new Hughesnet HT3000W Wi-Fi modem was shipped in. 2. Tightly seal the box with packaging tape. (Use only packaging tape.) 3.
- Page 22 Disposing of the Hughesnet HT1000/HT1100 modem If you have a Hughesnet HT1000/HT1100 modem, dispose of it based on your local waste management guidelines. Do NOT return it to Hughes. See highlighted logo Figure 17. Figure 17: Hughesnet HT1100 modem 1043168-0001 Revision C...
- Page 23 Ship the package Shipping your old Hughesnet HT3000W Wi-Fi Modem, Hughesnet HT2000W Wi-Fi modem, or Hughesnet HT2010W Wi-Fi modem back to Hughes is easy and free. Take the box to any staffed UPS location or give the box to any UPS driver.
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