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ExtremeWireless™ AP3000X Access Point
Installation Guide
Setup, Maintenance, and Best Practices
9037812-00 Rev AE
April 2025

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Summary of Contents for ExtremeWireless AP3000X

  • Page 1 ExtremeWireless™ AP3000X Access Point Installation Guide Setup, Maintenance, and Best Practices 9037812-00 Rev AE April 2025...
  • Page 2: Legal Notice

    Copyright © 2025 Extreme Networks, Inc. All rights reserved. Legal Notice Extreme Networks, Inc. reserves the right to make changes in specifications and other information contained in this document and its website without prior notice. The reader should in all cases consult representatives of Extreme Networks to determine whether any such changes have been made.
  • Page 3: Table Of Contents

    Install the Access Point to a 9/16th T-bar Ceiling.....................30 Install the Access Point to a Wall with AH-ACC-BKT-AX-WL................32 Install the Access Point on a Junction Box........................33 Install the Access Point on a Beam............................ 37 ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 4 Extreme Networks EU Importer Address........................48 Taiwan Regulatory Statement...............................48 Thailand Regulatory Notice..............................49 European Waste Electrical and Electronic Equipment (WEEE) Notice..........50 Supplement to Product Instructions..........................50 Declaration of Conformity in Languages of the European Community..........51 Index..............................54 ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 5: Preface

    Helpful tips and notices for using the product Note Useful information or instructions Important Important features or instructions Caution Risk of personal injury, system damage, or loss of data Warning Risk of severe personal injury ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 6: Documentation And Training

    In command examples, the backslash indicates a “soft” line break. When a backslash separates two lines of a command input, enter the entire command at the prompt without the backslash. Documentation and Training Find Extreme Networks product information at the following locations: ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 7: Open Source Declarations

    Network load at the time of trouble (if known) • The device history (for example, if you have returned the device before, or if this is a recurring problem) • Any related RMA (Return Material Authorization) numbers ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 8: Subscribe To Product Announcements

    To send feedback, email us at https://www.extremenetworks.com/documentation- feedback/ Provide as much detail as possible including the publication title, topic heading, and page number (if applicable), along with your comments and suggestions for improvement. viii ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 9: Overview

    • On-premise: WiNG OS (Centralized) • Cloud: IQ Engine The AP3000X has 4 external antennas. It ships with following antennas in the box: • Two (2) RPSMA dual banded 2.4GHz and 5 GHz antennas. • Two (2) integral 6 GHz antennas. An integral antenna is a fixed antenna that cannot be disconnected from the AP.
  • Page 10: New In This Guide

    New in this Guide Overview You do not have to use a country-specific SKU unless you are ordering for Israel or Egypt. Figure 1: The AP3000X Access point New in this Guide Table 4: March 2025 Section Description Purchase Order Information...
  • Page 11: Product Specifications

    Brazil Anatel Statement Thailand Regulatory Notice China Regulatory Notice Israel Regulatory Notice Country of Manufacture Notice Product Specifications The AP3000X access point supports both PoE 802.3af and 802.3at. It is supported on the following platforms: • ExtremeCloud™ IQ • Extreme IQ Controller...
  • Page 12: Ports And Connectors

    Physical Specification: 21.84 cm x 17.3 cm x 3.6 cm (8.6 in. x 6.8 in. x 1.4 in.) • Weight: 0.56 kg (1.2 lbs) Environmental Specifications The following table shows the environmental operating conditions for the AP3000X. Table 10: AP3000X Environmental specifications Specification Range Operating 0°...
  • Page 13: Hardware Ports

    Overview Hardware Ports Hardware Ports The AP3000X has several ports and hardware features to help you when you install the access point. Use the following diagrams and locate the ports and other hardware features. Figure 2: AP3000X Hardware ports Table 11: AP3000X Ports and Connections...
  • Page 14: Ap3000X Integrated Antennas

    Pro or Hilgraeve HyperTerminal®. Set your baud rate to 115200. AP3000X Integrated Antennas The AP3000X is an indoor wireless access point that has two Wi-Fi 6 GHz antennas permanently attached or integrated into the AP. The following list shows the antenna specifications: •...
  • Page 15 Overview Radiation Patterns Figure 4: AP3000X Integrated Antenna 6.5GHz Radiation Pattern - Horizontal Figure 5: AP3000X Integrated Antenna 6.5GHz Radiation Pattern - Elevation ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 16: Antenna Ports And Configurations

    AP and cannot be disconnected. It is also called a fixed antenna or integrated antenna. • The AP3000X comes with two AI-DS0305360-RPSMA antennas which you can attach to the AP and use to extend your coverage. Each antenna connection port on the AP is labeled, either 2.4GHz/5GHz or 6GHz.
  • Page 17: Led Status

    The Extreme wireless access point has a LED status light that shows the AP's operating status. A solid white indicates that the AP is working normally. A solid or blinking amber indicates a potential issue. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 18 The AP has a CAPWAP connection to ExtremeCloud IQ, but it is white operating on 802.3af power instead of 802.3at power. Solid amber The power is on and the access point is in start-up mode, or is running without a CAPWAP connection. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 19: Power Profile

    A firmware upgrade is in progress. Fast-blinking amber The AP is acquiring Dynamic Host Configuration Protocol (DHCP) IP address. Power Profile The following table shows the AP3000X power profile. Use this information when you plan your installation. Table 18: AP3000X Power Profile AP3000X AF profile...
  • Page 20: Supported Antennas

    The AP3000X has two • The AP3000X comes with two AI-DS0305360-RPSMA antennas which you can attach to the AP and use to extend your coverage. Note do not need to order two AI-DS0305360-RPSMA Unlike with earlier APs, you antennas separately .
  • Page 21: Supported Power Accessories

    AP with an external power supply, you can purchase a 12V DC power supply. There is no wall mount bracket for the 12VDC power supply. Table 21: Power accessories Part number Description 37215 PWR 12 VDC, 2A (24W), 2.5 mm X 5.5 mm connector ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 22: Other Accessories

    (provided with Windows operating systems from XP forward). Figure 9: Micro-B model Console Port Pin Information Table 23: Micro-B USB Pin Information Pin number Pin name and description R×D (input to access point) T×D (output to terminal) Signal (GND) Signal (GND) ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 23: Mac Address

    Hydrogen peroxide (a 3% solution) • Chlorine bleach • Sodium hypochlorite (a 0.05% solution) • Ethyl alcohol (a 75% solution) • Isopropyl alcohol (a 75% solution) • White vinegar • Sporicidal (peracetic acid; a 0.5% solution) • Water ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 24: Purchase Information

    Non-abrasive soap Note Do not wash the AP3000X. You will damage the device and void the warranty. Instead you can wipe the radome with a damp cloth. But you must avoid the ports and connectors. Do not power wash the AP.
  • Page 25: Access Point Installation

    41 Post Installation on page 42 The AP3000X access point is an indoor access point that can be installed on a ceiling rail, on non-standard ceilings, and on a wall. For more information about selecting the Extreme right access point bracket and accessory for your installation needs, see the Networks 11.ax Access Points Accessories Guide .
  • Page 26: Installation Work Flow

    Installation Work Flow Access Point Installation Installation Work Flow Use the information in the following table to help you install your AP3000X access point. Table 25: Installation Work flow Steps Action Purpose Verify the box contents. Confirm that your AP and accessories arrived complete and undamaged.
  • Page 27: Install The Access Point On A Wall Or A Flat Ceiling

    Confirm that you have received the following items before you install your device. Table 26: Hardware Quantity Item Extreme AP3000X access point with 2 integral antennas. External antennas; dual band 2.4 GHz and 5 Ghz (AI-DS0305360-RPSMA) Quick reference guide for your access point AH-ACC-BKT-AX-TB mounting bracket...
  • Page 28: Install The Access Point On A Silhouette Ceiling

    ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 29 4. Align the red dot on the back of the access point against the accessory bracket red dot. Note The accessory has a circular tip that fits into the circular depression on the back of the access point. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 30: Install The Access Point To A 9/16Th T-Bar Ceiling

    2. Place the bracket on the ceiling rail in such a way that the accessory center is over the protrusion and the metal hinges are between perpendicular and about one-eighth of a turn from the sides of the ceiling rail. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 31 4. Align the red dot on the back of the access point against the accessory red dot. Note The bracket has a circular tip that fits into the circular depression on the back of the access point. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 32: Install The Access Point To A Wall With Ah-Acc-Bkt-Ax-Wl

    Use the AH-ACC-BKT-AX-WL bracket when you need a 1.25 in. space between the wall and the access point. Procedure 1. Using the -WL bracket as a template, mark and drill mounting holes on the wall. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 33: Install The Access Point On A Junction Box

    You need the following items: • AP3000X • ACC-BKT-AX-JB for junction box mounting. About This Task Install a access point to a junction box if you want to power the AP using an electrical connection. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 34 A metal part that attaches to the junction box (also called the sheet-metal junction box hole plate) Figure 16: ACC-BKT-AX-JB Accessory Bracket Metal Part • A plastic part that attaches to the metal part and the access point (also called the plastic twist plate) ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 35 5. Using the screws removed from the cover plate, find the bracket holes that align with the junction box screw holes. Important The text for the holes must be normally readable. 6. Using the cover plate screws, attach the metal bracket part to the junction box. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 36 Plastic twist plate part Pull ring with 10 mm diameter ring for unlocking the plastic part 8. Align the red dot on the back of the access point against the red dot on the plastic part. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 37: Install The Access Point On A Beam

    Remove the access point and attach it again until it locks in place. 4. Plug the RJ45 connector plug into ETH or ETH0, RJ45 connector receptacle on the access point. If desired, flat Ethernet cables and caps may be used with all indoor access points. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 38 Access Point Installation 5. Open the top screw as necessary and place the beam clip onto a beam. Note You must hold the access point when attaching the beam clip. Figure 19: ACC-BKT-AX-BEAM Accessory Bracket ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 39: Connect Antennas

    • The AP3000X comes with two AI-DS0305360-RPSMA antennas which you can attach to the AP and use to extend your coverage. Locate the 2 RPSMA dual banded 2.4/5 GHz antennas which are shipped with the AP. You can also use any of the supported...
  • Page 40: Connect A Power Supply

    12V DC power supply. There is no wall mount bracket for the power supply. See the Power Profile for power consumption specifications. Note Power over Ethernet (PoE) is disabled when you use an external power supply. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 41: Lock Your Access Point

    AP. Procedure 1. Securely attach the free end of the Kensington lock cable near the AP. 2. Insert the rectangular lock end into the Kensington security slot on the AP. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 42: Post Installation

    AP to meet your needs and assign it to one or more Virtual Network Services (VNS). ExtremeCloud IQ User Guide or See the User Guide for your platform, either ExtremeCloud IQ Controller User Guide . ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 43: Regulatory And Compliance Information

    Learn about safety guidelines, compliance notices, and regulatory information pertaining to various countries in which the device can be used. Safety Guidelines The following safety guidelines are intended to protect your personal safety and prevent damage to the equipment. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 44: Professional Installation Instruction

    FCC Notice (Part 15 - Class B) This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 45: Fcc Radiation Exposure Statement

    (2) the operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10,000 feet, and (3) operation ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 46: Conformitè Europëenne (Ce) Information

    Country of Manufacture Manufacturer: Sercomm Corporation Address: No.8, Tangzhuang Road, Suzhou Industrial Park, Jiangsu, China China Compliance Statement CMIIT ID ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 47: Israel Regulatory Statement

    This equipment complies with the UK and EEA radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 48: Extreme Networks Uk Address

    UK - The device is restricted to indoor use only when operating in the 5945 to 6425 MHz frequency range. Hereby, Extreme Networks declares that the radio equipment AP3000X is in compliance with Radio Equipment Regulations 2017. Operation on oil platforms, cars, trains, boats, and aircraft shall be prohibited except for on large aircraft flying above 10,000 ft.
  • Page 49: Thailand Regulatory Notice

    Regulatory and Compliance Information Thailand Regulatory Notice 作業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之 干擾。 應避免影響附近雷達系統之操作。 Thailand Regulatory Notice ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 50: European Waste Electrical And Electronic Equipment (Weee) Notice

    4. It is the user's responsibility to utilize the available collection system to ensure WEEE is properly treated. For information about the available collection system, please contact Extreme Environmental Compliance at Green@extremenetworks.com. Supplement to Product Instructions ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 51: Declaration Of Conformity In Languages Of The European Community

    European Community Declaration of Conformity in Languages of the European Community English Hereby, Extreme Networks declares that the radio equipment type ( AP3000X / APAP3000X-WW) is in compliance with Directive 2014/53/EU. For full text of the EU Declaration of Conformity, contact Extreme Regulatory Compliance at compliancerequest@extremenetworks.co...
  • Page 52 Radio LAN device (AP3000X/AP3000X-WW) è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 2014/53/EU. Per il testo integrale della Dichiarazione di conformità dell'UE, contattare Extreme Regulatory Compliance presso compliancerequest@extremenetworks.co ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 53 Hawnhekk, Extreme Networks, jiddikjara li dan Radio LAN device (AP3000X/ AP3000X-WW) jikkonforma mal-htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 2014/53/EU. Għat-test sħiħ tad- dikjarazzjoni ta ' konformità tal-UE, jekk jogħġbok ikkuntattja lill-konformità regolatorja compliancerequest@extremenetworks.co ExtremeWireless™ AP3000X Access Point Installation Guide...
  • Page 54: Index

    9 announcements vii, viii antenna configuration 16 junction box installation 33 AP3000X features 11–13 AP3000X integrated antenna radiation patterns 14 MAC address location 23 Media Access Control address (MAC address) 23 beam installation 37 Mexico compliance statement 47...
  • Page 55 Index Taiwan regulatory 48 technical support contacting vii, viii Thailand regulatory 49 UK address 48 wall installation with AH-ACC-BKT-AX-WL 32 warnings v...

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