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Böwe Bell + Howell Spectrum XF Operator's Manual

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Operator Manual
S006555 Rev D
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S006555

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  • Page 1 Operator Manual S006555 Rev D S006555...

  • Page 2: Contact Information

    Spectrum XF Operator Manual Contact Information On the Web: www.bbhscanners.com United States Böwe Bell + Howell Scanner Division 760 S. Wolf Road Wheeling, Illinois 60090 Corporate: 1-847-675-7600 Sales: 1-800-SCAN-494 Scanner Help Desk: 1-800-SCAN-495 TTY Line: 1-847-423-3032 Fax: 1-847-423-3047 Europe Asia The Böwe House...

  • Page 3: Release Notes

    Release Notes Release Notes Item Status Location in Manual Detail SharpShooter Replaced original logo with Revised Throughout Logo final design Corrected European Address and contact Revised Contact Information office information information revised. Correction to what is Was: Calibration Sheets What You Should included with Revised Have Received...
  • Page 4 Spectrum XF Operator Manual Item Status Location in Manual Detail Was: Place one of the transport path cleaning sheets in the ADF and lower the Added additional Cleaning the skimmer. Revised instruction Transport Area Now: Place one of the transport path cleaning sheets in the ADF in landscape mode.

  • Page 5: Table Of Contents

    Table of Contents Table of Contents Contact Information......................ii Release Notes........................iii Table of Contents......................v List of Figures........................viii List of Tables........................xi Compliances ........................xii Canadian Department of Communications Compliance Statement ......xii FCC Compliance ......................xii Section 508 Compliance .................... xii Information to the User (Section 15.21) ..............xiii Special Accessories (Section 15.27)................xiii Symbols You Should Know.....................xiv...
  • Page 6 Spectrum XF Operator Manual CLEAR Key ..................... 20 STOP Key....................20 ARROW Keys..................20 4.2.2 Control Panel LCD................... 20 SCANNER INITIALIZING ................ 22 READY (Home Menu) ................22 LOAD PAPER (Home Menu)..............23 SCANNING....................23 SCANNER STOPPED................23 WAITING FOR HOST................23 4.3 System Setup ......................

  • Page 7: Table Of Contents

    Table of Contents 5.3.1 Scanning a Full Batch of Documents ............59 5.3.2 Multifeed Document Handling ..............59 5.3.3 Document Skew ..................60 5.3.4 Clearing Document Jams ................ 61 6 Operator Maintenance....................63 6.1 Ordering XF All-In-One Consumables and Maintenance Kits ......63 6.2 Perpetual Counters .....................

  • Page 8: List Of Figures

    Figure 2.1: Removing the Plastic Packaging ..............6 Figure 2.2: Proper Hand-holds for Lifting the Scanner............. 6 Figure 3.1: Spectrum XF Scanner..................9 Figure 3.2: Front View of Spectrum XF................12 Figure 3.3: ADF Cork Pad....................12 Figure 3.4: Rear View of Scanner .................. 14 Figure 3.5: Power Cord Receptacle ................
  • Page 9 List of Figures Figure 5.4: Color Drop: Custom 1 Menu ................ 54 Figure 5.5: Color Drop: Custom 1 ON Menu..............54 Figure 5.6: R G B Settings for Custom Color ..............54 Figure 5.7: Image Options Menu..................55 Figure 5.8: Negative Image Menu.................. 56 Figure 5.9: Color Gamma Menu..................
  • Page 10 Spectrum XF Operator Manual Figure 6.40: Separator Roller Assembly ................ 89 Figure 6.41: Front Printer Menu – Refill ................. 91 Figure 6.42: New Cartridge Installed................91 S006555 Rev D...

  • Page 11: List Of Tables

    List of Tables List of Tables Table 1: Spectrum XF Scanner Specifications............... 11 Table 2: Recommended Host PC System Requirements ..........11 Table 3: Scanner Status Messages ................21 Table 4: Imprinter Print Characteristics................35 Table 5: Acceptable Document Specifications for Scanning.......... 46 Table 6: Maintenance Schedule..................

  • Page 12: Compliances

    Böwe Bell + Howell strives to make its products accessible to all people, including those with visual and auditory impairments. Böwe Bell + Howell has taken significant steps to enhance the accessibility of Spectrum XF scanners and to meet the standards of Section 508 of the Rehabilitation Act of 1973.

  • Page 13: Information To The User (Section 15.21)

    Compliances communicate through a series of beeps to convey meaning (in addition to its visual display) allowing users with visual impairments to operate the scanner audibly. Product documentation has been extended to cover these features, and the electronic version of the Operator Manual has been evaluated for and by persons with visual impairments.

  • Page 14: Symbols You Should Know

    Spectrum XF Operator Manual Symbols You Should Know You will see three types of symbols in this manual: a Warning symbol; a Caution symbol; and a Note symbol. Each time a symbol appears in the manual, it is followed by important information that you should read and follow carefully.

  • Page 15: Introduction

    – and even more in demanding environments with more than one scanning shift. Spectrum XF consumables last longer than other scanner in its class with rollers (both skimmer and separator) that last up to 600,000 scans of 20# bond paper and 250,000 scans of NCR paper;...

  • Page 16: How This Manual Is Organized

    How to keep the scanner in good working order is detailed in t his section. It includes cleaning, removal and replacem ent procedures for various components of your scanner. Instructions on how to order Spectrum XF All-In-One consumable and maintenance ki are found here as well. • 7 Troubleshooting The seventh section offers common troubleshooting tips and instructions regarding your scanner’s components.

  • Page 17: Safety Guidelines

    1 Introduction Safety Guidelines Please read these safety guidelines before you operate or maintain the scanner. Any machine can be dangerous to you or to others if you do not know how to use it safely. Please follow the safety guidelines in this manual exactly. •...
  • Page 18 Spectrum XF Operator Manual 4 of 113 S006555 Rev D...

  • Page 19: Receipt And Operating Environment

    2 Receipt and Operating Environment 2 Receipt and Operating Environment This section addresses the receipt of your scanner; what you should expect and look for, and what you should have received with it. It explains what do if the scanner is damaged upon receipt, if something is missing and gives instructions on how to repack the scanner should it need to be returned.

  • Page 20: Figure 2.1: Removing The Plastic Packaging

    Spectrum XF Operator Manual 3. Remove the plastic shipping bag and the packaging inserts from the top of the scanner. Figure 2.1: Removing the Plastic Packaging 4. Remove the scanner accessories from the cutouts in the packaging inserts. Warning The scanner is heavy and should always be moved by two people.

  • Page 21: What You Should Have Received

    • Ink cartridge storage container If your Spectrum XF scanner does not come with a VRS CD, please check the Spectrum XF install CD for the VRS software. The VRS software was integrated onto the Spectrum XF install CD and packaged with scanners shipped after mid August of 2006. If you have any questions or concerns, please contact our Scanner Help Desk at 1-800-SCAN-495 or visit the Spectrum XF Support pages on our web site at www.bbhscanners.com.

  • Page 22: Repacking Of The Scanner

    Spectrum XF Operator Manual Repacking of the Scanner Warning The scanner is heavy and should always be moved by two people. Caution Do not lift the scanner by the ADF. Lift it from beneath its sides. Note If you do not have the original carton the scanner came in, you can purchase one from Böwe Bell + Howell.

  • Page 23: Scanner Overview

    Note This manual assumes that you have a duplex scanner. Separate procedures are included for simplex scanners if necessary. Figure 3.1: Spectrum XF Scanner The Spectrum XF uses internal, CCD cameras with to capture and digitize both sides of a document in a single pass, whether the image is color, grayscale, or bitonal (black and white).

  • Page 24: Scanner And System Specifications

    Spectrum XF Operator Manual uniform; differing in size and weight. The scanner minimizes prep work by handling both controlled and uncontrolled documents. The scanner adjusts itself to accommodate the size, volume, condition, and skew angle of each document scanned. The front of the scanner houses a control panel containing 13 keys and a diagnostic operator interface display (Control Panel LCD or LCD).

  • Page 25: Recommended System Configuration - Host Pc

    Environmental Temperature = 16° to 37°C (60° to 100°F) Requirements Relative Humidity = 20% to 80% (non-condensing) Table 1: Spectrum XF Scanner Specifications Recommended System Configuration – Host PC Note Contact your scanning application software vendor for the system requirements pertaining to their product.

  • Page 26: Adf (Automatic Document Feeder Or Feeder)

    Spectrum XF Operator Manual Figure 3.2: Front View of Spectrum XF ADF (Automatic Document Feeder or Feeder) The ADF is made of stainless steel and plastic and protrudes at a slight angle from the front of the scanner. Document(s) to be scanned are placed in the ADF. The ADF has two adjustable guides (Right and Left Hand Document Feed Guides) that, when adjusted properly, keep the documents in an orderly stack;...

  • Page 27: Scanner Transport Cover Release Handle

    3 Scanner Overview Side Document Exit Guides and a Document Stop Guide assist in stacking documents as they exit the scanner’s transport. The Side Document Exit Guides should be adjusted to accommodate document width, whereas the Document Stop Guide adjusted to accommodate document length.

  • Page 28: Diagnostic Interface

    Spectrum XF Operator Manual Figure 3.4: Rear View of Scanner Diagnostic Interface The diagnostic interface plug is located in the lower left corner on the back of the scanner. This is for authorized service personnel use only. EGSA SCSI-3 Interface The EGSA SCSI-3 Interface is located just above and to the left of the Diagnostic Interface.

  • Page 29: Power Receptacle

    3 Scanner Overview Power Receptacle The power receptacle for your scanner is located just left of the vertical air vent located along the rear right side of the scanner. A power cord connects to this receptacle and to an external AC power source (NEMA-3 to IEC-320). Power Switch The power switch for the scanner is located between the right vertical air vent and the power receptacle.

  • Page 30: Figure 3.6: Scanner To Host Pc Connection

    Spectrum XF Operator Manual To connect the scanner to the host PC, follow the procedure below: 1. Connect the SCSI cable supplied with the scanner to the SCSI-3 high density 68 pin female connector located on the back of the scanner (EGSA SCSI-3 Interface discussed in 3.3).

  • Page 31: Operational Overview

    4 Operational Overview 4 Operational Overview Before you begin to scan documents, there are some functions of the scanner you should know. This section takes you through the steps of powering the scanner on and off, and familiarizes you with the scanner’s control panel (i.e. menus, commands, error messages, function keys etc.).

  • Page 32: Power Off The Scanner

    Spectrum XF Operator Manual Note You must power on your scanner and have the Home menu displayed before booting up the host PC. 6. Boot up the host PC. 7. Start the scanner application software on the host PC according to the manufacturer’s instructions.

  • Page 33: Cleaning Menu Key

    4 Operational Overview CLEANING MENU Key The CLEANING MENU key is located on the far left side of the control panel, directly under the MULTIFEED IGNORE key. The CLEANING MENU key allows you to conveniently access the scanner’s Cleaning menu. This menu gives the option to start the scanner transport so that cleaning sheets can be fed through the transport and skimmer assembly.

  • Page 34: Key

    Spectrum XF Operator Manual + Key The + key (plus key) is used to increment or toggle between values displayed in a menu on the control panel’s LCD. The + key (plus key) is located directly to the right of the –...

  • Page 35: Table 3: Scanner Status Messages

    Various menus dealing with scanner setup, maintenance, operation and document handling are displayed and navigated via the Control Panel and the Control Panel LCD. The individual menus of Spectrum XF are discussed in greater detail throughout the rest of this manual.

  • Page 36: Scanner Initializing

    Spectrum XF Operator Manual SCANNER INITIALIZING When you apply power to the scanner or request a reset through the application software, the scanner goes through a power up sequence and a series of diagnostic routines. If a scanner component fails, an error is displayed.

  • Page 37: Load Paper (Home Menu)

    4 Operational Overview LOAD PAPER (Home Menu) A status of LOAD PAPER is the message displayed on the LCD after initialization is complete, the scanner is in ADF Mode and there are no documents in the ADF. This too is often referred to as the Home menu since the same batch count and scanner model information is displayed as when the READY status message is displayed.

  • Page 38: Setting The Cleaning Reminder

    Spectrum XF Operator Manual Note Instructions for the following scanner configuration features contained within the Spectrum Setup menu are documented beginning at the System Setup menu versus the Home menu. 4.3.1 Setting the Cleaning Reminder Your scanner has a cleaning reminder feature that displays a warning message prompting you to clean the scanner each time the scanner reaches a specified page interval.

  • Page 39: Setting The System Language

    4 Operational Overview 2. From the Beep Volume menu, press the + key or the – key to increase or decrease the current beep volume setting by selecting OFF, LOW or HIGH. 3. Press the CLEAR key to return to the Home menu.

  • Page 40: Setting The Adf Operation Mode

    Spectrum XF Operator Manual 4.3.5 Setting the ADF Operation Mode There are two settings the user can select which define how the ADF will operate during scanning: Normal and Quick Restart. The scanner defaults to the Normal mode or setting, which is most commonly used. It allows for normal or typical operation of the scanner with small, average and large batches of documents being scanned.

  • Page 41: Setting The Menu Access Feature

    4 Operational Overview (Click Cancel) (Click OK) To set the ADF Operation mode, perform the following: 1. From the System Setup menu, press the F3 key [NEXT] until you reach the ADF menu. ADF: Normal Figure 4.11: ADF Operation Menu 2.

  • Page 42: Changing The Menu Access Code

    Spectrum XF Operator Manual is available. Many customers take advantage of this feature in order to preserve the scanner’s original settings. Regardless of how the Menu Access feature is set, the Menu Access Code must be entered before the Menu Access menu becomes visible.

  • Page 43: Adjusting The Document Feed Guides

    4 Operational Overview To change the Menu Access code, follow the procedure below: 1. Press the CLEAR key to return to the Home menu. 2. Enter the current Access Code. 3. Press the RIGHT ARROW key to display the System Setup menu. 4.

  • Page 44: Using The Adf Extension Tray

    Spectrum XF Operator Manual Note When the Document Feed Guides are not set to the correct width, you may notice a slight skewing of the documents. If small and large documents are included in the same stack, the smaller documents will not be controlled on both sides by the Document Feed Guides.

  • Page 45: Figure 4.19: Removing The Adf Extension Tray

    4 Operational Overview Figure 4.19: Removing the ADF Extension Tray 2. Push up with your fingers while pulling the ADF Extension Tray away from its mounting brackets with your thumbs. 3. Pull the ADF Extension Tray toward you so that it slides fully out of its mounting rails. 4.

  • Page 46: Document Stacking In The Exit Tray

    Spectrum XF Operator Manual 4.3.10 Document Stacking in the Exit Tray As documents leave the scanner, they are placed face down in the Exit Tray in the order they were originally fed into the scanner. Do not reposition documents in the Exit Tray.

  • Page 47: Figure 4.24: Adjusting For Short Documents

    4 Operational Overview 3. If you are going to scan very short documents such as checks, slide the Document Stop Guide in toward the transport exit. Figure 4.24: Adjusting for Short Documents 4. If you are going to scan any documents longer than 11” (279 mm), slide the Stop Guide out to accommodate them.

  • Page 48: Optional Imprinter

    Spectrum XF Operator Manual Optional Imprinter Note If your scanner does not have an imprinter, proceed to 5 Normal Operating Routine in this manual. Imprinting documents assists your process by creating an audit trail of the document scanned. The option of a factory-installed Imprinter includes a circuit board that controls an ink-jet print head.

  • Page 49: Setting The Print String

    4 Operational Overview Horizontal: 96 dpi Print Resolution Vertical: Variable based upon scanning resolution The imprinter uses the Hewlett Packard “ThinkJet”, “Quiet Jet/Quiet Jet Plus” print cartridge, HP 51604A. Ink Jet Print The box containing the print cartridge has a date Cartridges stamped on it.

  • Page 50: Setting The Alphanumeric Imprint String

    Spectrum XF Operator Manual Note If you do not see the above menu, you may not have the imprinter feature. If you are certain that you should, this may be a problem with the Imprinter itself. Please refer to the...

  • Page 51: Figure 4.29: Base Imprint String Example

    4 Operational Overview 5. The following menu will appear showing the current base imprint string: Figure 4.29: Base Imprint String Example 6. To set or change the Base Imprint String, press the F1 key [BASE]. 7. Using the – keys, scroll through the letters, numbers and other characters that are available.

  • Page 52: Setting The Imprint Font Attributes

    Spectrum XF Operator Manual 4.4.3 Setting the Imprint Font Attributes Note The imprinter must be off to change the font settings. To set the font attributes for the Imprinter, follow the procedure below: 1. Press the UP ARROW key so the Set Text to be Printed menu is displayed.

  • Page 53: Positioning The Imprinter

    4 Operational Overview To set the Imprint Delay, perform the following: 1. From the Set Font Attributes menu, press the F3 key [DELAY]. Press the + key – key to set the delay distance from the leading edge of the document that the imprint string will begin printing at;...

  • Page 54: Inserting The Print Cartridge

    Spectrum XF Operator Manual There is also a fifth location the Imprinter can be moved to, which is called the SERVICE position. It is to the far, outside left, beyond the four endorsing locations. The SERVICE position is to be used only for servicing the imprinter.

  • Page 55: Cleaning Of The Imprinter Head

    4 Operational Overview 8. Using the green imprinter handle, move the imprinter mechanism in the position that you would like to endorse the documents (one of four Endorsing Locations - see 4.4.5 Positioning the Imprinter). 9. Close the scanner transport cover. 10.

  • Page 56: Testing The Imprint String

    Spectrum XF Operator Manual 6. Press the F1 key [OK]. The document will feed into the scanner and a black rectangle will be printed on the document. This primes all nozzles on the imprint head. Print on next page fed? CANCEL Figure 4.36: Cleaning the Imprint Head Menu...
  • Page 57 4 Operational Overview To disable the imprinter, remove the ink cartridge while in the SERVICE position and slide the imprinter to one of the four endorsing locations (see section 4.4.5 Positioning Imprinter) before closing the scanner transport cover. Caution Always remove the ink cartridge and slide the imprinter to one of the four endorsing locations (subtle stops) when not in use.
  • Page 58 Spectrum XF Operator Manual e e i i i o 44 of 113 S006555 Rev D...

  • Page 59: Normal Operating Routine

    5 Normal Operating Routine 5 Normal Operating Routine Normal scanner operation includes the following: • Initializing the scanner; • Setting various scanner parameters; and • Scanning documents. Initializing the Scanner When you apply power to the scanner, it goes through a short initialization sequence, as described in section 4.2.2 Control Panel LCD, Scanner Initializing.

  • Page 60: Determining Width, Length And Thickness

    Spectrum XF Operator Manual Determining Width, Length and Thickness The scanner can scan documents that fall within the specifications in Table Mode Width Length Thickness 2.6” 11.7” 2.6” 40” .0018” .008” 66 mm 297 mm 66 mm 1016 mm .05 mm 0.2 mm...

  • Page 61: Document Feed Modes

    5 Normal Operating Routine Batch Size: Full Figure 5.1: Batch Size Menu To set the batch size, follow the steps below: 1. From the Home menu, press the RIGHT ARROW key once to display the Batch Size menu. 2. From the Batch Size menu, press either the + key or the – key to change the batch size (when Full is selected, the ADF elevator table will move to the full-down position.

  • Page 62: Manual Feed Mode

    Spectrum XF Operator Manual To scan in ADF mode, follow the procedure below: 1. From the Home menu, press the RIGHT ARROW key until the Select Feeder Mode menu is displayed. 2. From the Select Feeder Mode menu, press the F1 key [ADF].

  • Page 63: Assisted Manual Feed Mode

    5 Normal Operating Routine Assisted Manual Feed Mode For scanning individual documents, Assisted Manual mode can also be used. This is considered a manual mode of feeding documents into the scanner, however, in this mode, the skimmer rollers rotate, drawing the document into the scanner. The operator does not need to push or feed the document as far into the scanner’s transport as they would in regular Manual mode.

  • Page 64: Settings For Hole Punched Paper

    Spectrum XF Operator Manual 2. From the Select Feeder Mode menu, determine whether or not the scanner is already in Manual mode. If it is, press the F1 key [ADF]. 3. Then, press the F3 key [TEST], displaying the Test ADF menu.

  • Page 65: Setting Multifeed Detection Parameters

    5 Normal Operating Routine 5.2.5 Setting Multifeed Detection Parameters The Multifeed Detector uses ultrasonic technology to sense air gaps between documents. Regardless of the document’s thickness or size, the Multifeed Detector can sense whether or not more than one document has been fed into the transport simultaneously.

  • Page 66: Setting The Advanced Color Drop Feature

    Note The availability of the Advanced Color Drop menu with six independent colors is dependent on having a Spectrum XF color scanner and machine code v3.20 or higher. The feature must be enabled in the appropriate Service menu, and the Operator Menu Access feature set to FULL. If your Spectrum XF color scanner meets the machine code criterion, but the Advanced Color Drop menu is not available on your scanner’s OI, first contact your local IT...
  • Page 67 5 Normal Operating Routine Assuming the Advanced Color Drop menu is available via the scanner’s OI, perform the following to define custom colors to be dropped from your scanned images: Note For best results, make sure the scanner is fully warmed up and the cameras recently calibrated before measuring R G B values for Advanced Color Drop.

  • Page 68: Figure 5.3: Advanced Color Drop Menu

    Spectrum XF Operator Manual 1. Making sure the scanner is fully warmed up, the cameras have been recently calibrated, and the Brightness and Contrast settings in the VRS Clarity tab are set to 50, scan the document in color. 2. From the host PCs desktop, double click on the HiZOOM utility to launch it.

  • Page 69: Setting Negative Image

    5 Normal Operating Routine FRONT/BACK menu. Select FRONT or BACK; the Color Drop: Custom Color 1 menu is then displayed. 13. R G B values for Custom Color 1 are already set, so use the + key or the – key to get from the Custom Color 1 menu to the Custom Color 2 menu.

  • Page 70: Setting Camera Gamma

    (scanner) firmware and EGSA firmware versions are currently loaded on your Spectrum XF scanner. If an update to your Spectrum XF scanner is necessary to utilize the Camera Gamma feature, contact your local BÖWE BELL + HOWELL authorized service provider (ASP). A list of ASPs can be found on our web site at www.bbhscanners.com.

  • Page 71: Setting Multifeed Ignore By Size

    5 Normal Operating Routine To adjust the camera gamma setting, perform the following: 1. From the Home menu, press the RIGHT ARROW key until the Image Options menu is displayed. 2. Press the F3 key [NEXT] until the Color Gamma menu is displayed. Color Gamma: NEXT Figure 5.9: Color Gamma Menu...

  • Page 72: Setting The Doc Prep Level

    Spectrum XF Operator Manual 5.2.10 Setting the Doc Prep Level Doc Prep allows the user to slow down the scanner’s throughput in the event the documents to be scanned are of the uncontrolled variety, are not in an orderly stack or may be of a fragile nature.

  • Page 73: Scanning A Full Batch Of Documents

    Please refer to section 5.3 Setting the Multifeed Ignore by Size in this manual for more information. Spectrum XF scanners contain a Multifeed Page Eject feature that works in conjunction with the Multifeed Mode’s Stop setting (See 5.2.5 Setting Multifeed Detection Parameters for more information regarding the various settings for multifeeds).

  • Page 74: Document Skew

    Spectrum XF Operator Manual into the exit tray. At this point the following menu is displayed on the scanner’s OI and one of two actions can be taken: Multifeed - To resume Press CLEAR or MF Ignore Figure 5.13: Multifeed Clear or Ignore •...

  • Page 75: Clearing Document Jams

    5 Normal Operating Routine 5.3.4 Clearing Document Jams Follow the directions below to clear a document jam in the scanner: 1. If a jam occurs, the scanner should stop automatically. If the scanner does not stop, press the STOP key on the scanner control panel or the application software.
  • Page 76 Spectrum XF Operator Manual Note If you cannot clear the jam, contact your service representative. Please refer to the Contact Information page in this manual for more details. 5. Close the scanner transport cover. 6. Place the documents that didn’t scan back into the ADF and resume scanning.

  • Page 77: Operator Maintenance

    XF scanner. Spectrum XF All-in-One Consumable and Universal Maintenance Kits are available through Böwe Bell + Howell Authorized Service Providers (ASPs), Authorized Spare Parts Resellers (ASPRs), and from www.bbhscanners.com. A complete listing of all Böwe Bell + Howell ASPs, and ASPRs can also be found there.

  • Page 78: Code Revision Numbers

    Spectrum XF Operator Manual Scanned: NEXT Figure 6.2: Total Pages Scanned Counter 3. Press the F3 key [NEXT] to view the total hours the scanner has been on. Hours On: NEXT Figure 6.3: Total Hours On Counter 4. Press the F3 key [NEXT] to view total pages fed.

  • Page 79: General Maintenance

    6 Operator Maintenance 3. Press the F3 key [NEXT] to view the scanner firmware revision number. 4. Press the F3 key [NEXT] to view the feeder revision number. 5. Press the F3 key [NEXT] to view the front IJPM (imprinter) revision number (where applicable).

  • Page 80: Cleaning The Glass Flat

    Spectrum XF Operator Manual Activity # Hours of Operation Symptoms Clean skimmer Once per day, or as Skewed documents rollers (ADF) needed Multifeeds Feeder jams Clean separator Once per week, or as Multifeeds rollers (ADF) needed Clean transport Once per week, or as...

  • Page 81: 6.4.1.1 Removing The Glass Flat

    6 Operator Maintenance Figure 6.8: Glass Flat Image Dust or smudges on the glass flat can cause vertical streaks or make the image fuzzy; therefore, the glass flat should be cleaned daily. Depending on use, it may be necessary to clean the glass flat more frequently. Note When the scanner transport cover is open, a safety interlock removes power from the transport motor before any hazardous parts are accessible.

  • Page 82: Cleaning Both Sides Of The Glass Flat

    Note If the glass flat is chipped or scratched, replacement flats are available for purchase individually and as part of the Spectrum XF All-In-One Kit through Böwe Bell + Howell Authorized Service Providers (ASPs), Authorized Spare Parts Resellers (ASPRs) and at www.bbhscanners.com. A complete listing of ASPs and ASPRs can also be found there.

  • Page 83: 6.4.1.2 Replacing The Glass Flat

    6 Operator Maintenance 2. Using the Optic Cleaning Pad, carefully clean the front and back surfaces of the glass. Inspect the glass flat after cleaning to ensure all dust and residue has been removed. Note Glass flats that are brand new should also be cleaned on both sides before installation.

  • Page 84: Figure 6.11: Glass Cover

    Spectrum XF Operator Manual Figure 6.11: Glass Cover To clean the glass cover, perform the following: 1. Power off the scanner. 2. Lift the scanner transport cover as high as it will rise. 3. Open the scanner’s side access panel.

  • Page 85: Figure 6.13: Removing The Lamp Assembly

    5. Insert the Tech Wipe into the scanner where the lamp assembly usually resides. Figure 6.14: Inserting the Tech Wipe Note Tech Wipes are part of the Spectrum XF All-In-One Maintenance Kit. Refer to 6.5 Ordering XF All-In-One Consumables and Maintenance Kits in this manual for information on whom and where they can be purchased from.

  • Page 86: Calibrating The Cameras

    Spectrum XF Operator Manual Note For the purpose of this procedure Figure 6.15 was taken from the back of the scanner with the back scanner cover removed in order to better illustrate how the glass cover should be cleaned using the Tech Wipe. This is for illustration purposes only! The proper cleaning procedure for the glass cover does not include removing the back scanner cover.

  • Page 87: Figure 6.16: Camera Calibration Menu

    6 Operator Maintenance Note With duplex scanners, make sure to clean the back camera’s glass cover (6.4.3 Cleaning the Back Camera Glass Cover) before calibrating the back camera, to ensure the best possible calibration results. Note For best results, the scanner should be warmed up for at least 40 minutes before running camera calibration.

  • Page 88: Figure 6.18: Feed Control Sheets Menu

    Spectrum XF Operator Manual during the warm-up period, the scanner will continue to prompt for re- calibration until a successful calibration is performed after 40 minutes. 6. The control panel LCD prompts the operator to feed the control sheets. Feed white pages CANCEL Figure 6.18: Feed Control Sheets Menu...

  • Page 89: Software Download

    6 Operator Maintenance 12. Press the CLEAR key to return to the Home menu, reset the initial scanner feed mode (refer to section 5.2.3 Document Feed Modes for instructions), and resume scanning. 13. In the event of an error during calibration, the menu being displayed on the control panel indicates which camera failed along with a numeric error code.

  • Page 90: Figure 6.23: Holding The Cleaning Sheet Under The Skimmer Rollers

    Spectrum XF Operator Manual To clean the skimmer rollers, follow the procedure below: 1. Remove all documents from the ADF and exit tray. 2. Press the CLEAR key to return to the Home menu. 3. Press the CLEANING MENU key on the control panel.

  • Page 91: Cleaning The Transport Area

    6 Operator Maintenance 12. Press the STOP key, and then the CLEAR key. 13. Discard the used skimmer cleaning sheet. 14. Clean the separator roller (see 6.4.13 Cleaning the Separator Roller). 6.4.6 Cleaning the Transport Area As the transport assembly components become dirty, they may feed documents erratically or skew the documents as they enter the scanner.

  • Page 92: Figure 6.24: Page Entry Transmitter Sensors

    Spectrum XF Operator Manual 2. Power off the scanner. 3. Remove any documents in the exit tray. 4. Open the scanner transport cover, lifting it as high as it will rise. Caution Do not touch page sensors with cotton swabs (or anything else) when cleaning the scanner.

  • Page 93: Cleaning The Adf Sensor

    6 Operator Maintenance Figure 6.26: Page Entry Receiver Sensors Figure 6.27: Page Exit Receiver Sensors 6. Close the scanner transport cover. 7. Power on the scanner. 8. Boot up the host PC. 6.4.8 Cleaning the ADF Sensor The ADF sensor detects paper in the ADF. Dust and small particles of paper may build up on the sensor, causing the ADF not to lower after the last page is fed.

  • Page 94: Cleaning And Replacing The Lamps

    • “Low back lamp level”. Lamps themselves are available for purchase and as part of the Spectrum XF All-In-One Kit through Böwe Bell + Howell Authorized Service Providers (ASPs), Authorized Spare Parts Resellers (ASPRs) and at www.bbhscanners.com. For a complete listing of ASPs and ASPRs, please visit our website at www.bbhscanners.com.

  • Page 95: Cleaning The Lamps

    6 Operator Maintenance Note With duplex scanners, both the front and back lamps should be replaced at the same time for the best reliability and image quality. Cleaning the Lamps To clean the lamps, follow the procedure below: 1. Shut down the host PC. 2.

  • Page 96: Replacing The Lamps

    Spectrum XF Operator Manual are a common source of these conditions. Replace lamps in pairs if necessary. 11. Close the side access panel. 12. Close the scanner transport cover. 13. Power up the scanner. 14. Boot up the host PC.

  • Page 97: Removing And Replacing The Skimmer Assembly

    Spectrum XF All-In-One Kit. Skimmer housings are also available should they crack or break. New skimmer assemblies, rollers, Spectrum XF All-In-One Kits, and skimmer housings are all available through Böwe Bell + Howell Authorized Service Providers (ASPs), Authorized Spare Parts Resellers (ASPRs) and at www.bbhscanners.com.

  • Page 98: Removing The Skimmer Assembly

    Spectrum XF Operator Manual Removing the Skimmer Assembly To remove the skimmer assembly, take the following steps: 1. Shut down the host PC. 2. Power off the scanner. 3. Raise the auto/manual feed lever located to the left of the ADF to the ‘M’ position.

  • Page 99: Replacing The Skimmer Rollers

    6 Operator Maintenance 2. Power off the scanner. 3. Open the scanner transport cover. 4. Raise the auto/manual feed lever located to the left of the ADF to the ‘M’ position. 5. Using your left hand, pull the spring-loaded, green lever toward the left. Secure it behind the lock pin.

  • Page 100: Figure 6.35: Removing The Skimmer Assembly's Cover

    Spectrum XF Operator Manual Note The procedure for replacing the front and rear skimmer assembly rollers is the same. To replace the skimmer rollers, perform the following: 1. Remove the skimmer assembly (refer to section 6.4.10 Removing and Replacing the Skimmer Assembly for instructions).

  • Page 101: Replacing The Separator Roller Sleeve Assembly

    Spectrum XF All-In-One Kit. New separator roller sleeve assemblies, separator rollers, and Spectrum XF All-In-One Kits are all available through Böwe Bell + Howell Authorized Service Providers (ASPs),...

  • Page 102: Figure 6.39: Separator Roller And Access Door

    Spectrum XF Operator Manual Authorized Spare Parts Resellers (ASPRs) and at www.bbhscanners.com. For a complete listing of ASPs and ASPRs, please visit our website at www.bbhscanners.com. To remove and replace the separator roller sleeve assembly, take the following steps: 1. Shut down the host PC.

  • Page 103: Cleaning The Separator Roller

    6 Operator Maintenance Figure 6.40: Separator Roller Assembly 10. Slide the new separator roller sleeve onto brake assembly. The brake assembly is keyed to allow the separator roller sleeve to slide on in only one position. 11. Put the new spacers on each end of the separator roller assembly. 12.

  • Page 104: Imprinter Maintenance

    Spectrum XF Operator Manual Note Different types of documents and their condition may require more frequent cleanings to avoid intermittent multifeeds. Take the following steps to clean the separator roller: 1. Remove the separator roller (refer to section 6.4.12 Replacing the Separator Roller Sleeve Assembly, following steps 1 through 9).

  • Page 105: Replacing The Print Cartridge

    6 Operator Maintenance 6.5.2 Replacing the Print Cartridge To replace the print cartridge, follow the procedure below: 1. Remove the empty print cartridge (refer to section 6.5.1 Removing the Print Cartridge). Caution Do not touch the foil on the bottom of the new print cartridge with your fingers. 2.

  • Page 106: Storing The Print Cartridge

    Spectrum XF Operator Manual 6.5.3 Storing the Print Cartridge To get optimal use out of your imprinter, the print cartridge should be removed from the imprinter and stored if it has not been used for more than one hour. A plastic storage container has been provided for this purpose.

  • Page 107: Troubleshooting

    7 Troubleshooting 7 Troubleshooting This section contains troubleshooting information regarding scanner components. Refer to the following table for troubleshooting procedures. Symptom Cause Remedy Streaks in the image Glass flat needs to be Clean the glass flat (6.4.1) cleaned Reduced recognition Clean the back camera glass rates Back camera’s glass cover...

  • Page 108: Error Messages

    Spectrum XF Operator Manual Error Messages Scanner Status Error Condition Message Displayed Explanation/Remedy Cover is open “Close cover” The scanner transport cover or side access panel is open. Scanner error “Waiting for host” The user has cleared a scanner error from the OI, but the host interface has not yet handled this error.

  • Page 109: Illumination

    7 Troubleshooting Error Condition Message Displayed Explanation/Remedy Interface Slot Error “Bad/missing EGSA The power up self test reports board” that the EGSA board is missing from interface slot. Please call Technical Support at 1-800-SCAN-495. Interface Not “EGSA board init The EGSA did not respond with Responding Error failed”...

  • Page 110: Paper Handling

    Spectrum XF Operator Manual Error Condition Message Displayed Explanation/Remedy Back Lamps Error “Check back The back lamp sensor indicates that one or both back lamps are lamps ” off. Check and replace lamps if necessary (6.4.9). Front Lamp “Replace front lamps”...

  • Page 111: Operator

    7 Troubleshooting Error Condition Message Displayed Explanation/Remedy Multifeed Error (Notify) “Multifeed” Multiple pages entered the (Stop) Line 1: transport (refer to section 5.3.2 “Multifeed – To resume” Multifeed Document Handling). Line 2: “Press CLEAR or MF Ignore” Page Entry “Bad page entry The entry sensor saw too Sensory Error sensor”...

  • Page 112: Imprinter

    Spectrum XF Operator Manual Imprinter Error Condition Message Displayed Explanation/Remedy Front Printer’s Ink “Front Printer – ink low” The number of dots printed Low Error since front ink cartridge was installed has exceeded the manufacturer’s recommendations. Replace the print cartridge (6.5.2).

  • Page 113: Camera Calibration

    7 Troubleshooting Error Condition Message Displayed Explanation/Remedy Software “File xxxxx.c LINE yyy” Machine control software Debugging Trap has executed an unexpected line of code. Try rebooting the scanner and software. If that doesn’t work, report displayed file name and line number to Technical Support at 1-800-SCAN- 495.
  • Page 114 Spectrum XF Operator Manual e e f 100 of 113 S006555 Rev D...

  • Page 115: Glossary

    8 Glossary 8 Glossary ADF (Automatic Document Feed) mode - The manner in which documents are moved from the Automatic Document Feeder into the scanner’s transport. In the ADF mode, batches of documents are automatically fed into the transport (see Feed Mode).
  • Page 116 Spectrum XF Operator Manual Controlled documents – Controlled documents is the name used to refer to a batch of documents which require scanning that are uniform in size and don’t require a lot of prep work, such as sorting and removing of staples.
  • Page 117 8 Glossary Imprinter – A scanner option that allows for front page pre-scan imprinting of a string of alphanumeric characters on documents (imprint string) as they pass through the scanner transport. Initialization – A series of diagnostic routines performed by the scanner immediately after powering it on.
  • Page 118 Spectrum XF Operator Manual Power cord - The cord that connects the scanner to AC power. Power cord receptacle - The connector at the rear of the scanner into which the power cord is inserted. The other end of the power cord is plugged into the wall outlet, or other source of AC power.
  • Page 119 8 Glossary Separation roller – The separator roller is the lower feeder roller. It holds back all but the top page in the stack of documents to be scanned. This roller allows the skimmer module to feed a single document at a time into the transport. SharpShooter –...
  • Page 120 Spectrum XF Operator Manual VRS automatically checks and adjusts for alignment (skew), brightness, contrast, and image clarity. 106 of 113 S006555 Rev D...

  • Page 121: Index

    9 Index 9 Index Ordering · 75 Contact Information · ii, 2, 3, 9, 11, 28, 35, 44, 73, 88 Control Panel · 12, 17, 23, 24, 26, 27, 54 Control Panel LCD · 26 Diagnostic Messages · 27 AC Power Connection · 19 Status Messages ·...
  • Page 122 Spectrum XF Operator Manual Preventing Jams and Multifeeds · 56 Model Number Display · 26 Scanning · 69 Host PC Scanning · 69 System Requirements · 14 Scanning Documents · 69 Host PC Connection · 20 Sizes · 12, 56 Hours On ·...
  • Page 123 9 Index Print Cartridge - Storing · 108 Print Cartridge Removal · 106, 107 Print Cartridge Replacement · 50, 107 Lamps · 95 Print Cartridge Storage · 108 Camera Calibration · 98 Print Cartridges · 42 Cleaning · 94, 95 Print Characteristics ·...
  • Page 124 Spectrum XF Operator Manual Schedule · 78 Language · 31 Sensor & Transport Cleaner Can · 92, 94 Language Menu · 31 Separator Roller · 105 Load Paper · 28 Separator Roller - Cleaning · 105 Max Hole Size Menu · 61 Separator Roller Sleeve Assembly ·...
  • Page 125 9 Index R G B Settings · 65 Lifting · 5, 6, 9 Scanning Parameters · 54 Safety Interlock · 3, 80, 94, 122 Test Mode · 60 Safety Guidelines · 3 Troubleshooting · 2, 27, 28, 110, 111 Safety Interlock · 94 Operational Overview ·...
  • Page 126 Spectrum XF Operator Manual Safety Interlock · 94 Alphanumeric Imprint String · 44 Separator Access Door · 103 Batch Size · 57 Separator Roller · 105 Beep Volume · 31 Separator Roller · 105 Cleaning Reminder · 30 Separator Roller Sleeve Assembly · 102, 105 Color Drop ·...
  • Page 127 9 Index Throughput · 1, 68 Hole Size · 61 Reset Transport Speed · 60 Unpacking · 5 Transport · 12 Repacking of the Scanner · 9 Test Mode · 60 What You Should Have Received · 8 Transport Path Cleaning Sheets · 91 Transport Cover Release Handle ·...

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