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Summary of Contents for Dell Pro E2425HM
- Page 1 Dell Pro 24 Monitor E2425HM User’s Guide Model: E2425HM Regulatory Model: E2425HMf / E2425HMt March 2025 Rev. A00...
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Page 2: Notes, Cautions, And Warnings
A WARNING indicates a potential for property damage, personal injury, or death. © 2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. -
Page 3: Table Of Contents
Dell Display and Peripheral Manager (DDPM) for Windows ....... . . - Page 4 Contacting Dell ........
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Page 5: Safety Instructions
Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product. -
Page 6: About Your Monitor
About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries. -
Page 7: Product Features
This monitor is certified with TÜV Rheinland Eye Comfort 3.0 with a 3-star rating. It incorporates key technologies that also • deliver a flicker-free screen, up to 100 Hz refresh rate, a color gamut of minimum 72% NTSC. Dell ComfortView Plus feature is enabled by default on your monitor. - Page 8 About TÜV Rheinland Eye Comfort 3.0 TÜV Rheinland Eye Comfort 3.0 certification program presents a consumer- friendly star rating scheme to the display industry promoting eye wellness from safety to eye care. Compared to existing certifications, the 5-star-rating program adds rigorous testing requirements on overall eye care attributes such as low blue-light, flicker-free, refresh rate, color gamut, color accuracy and ambient light sensor performance.
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Page 9: Light Management
Table 3. Eye comfort 3.0 requirements and star rating scheme for monitors. Star Rating Scheme Category Test item 3-star 4-star 5-star TÜV Hardware LBL TÜV Hardware LBL TÜV Hardware LBL Low Blue Light Category III (≤50%) or Category II (≤35%) or Category II (≤35%) or Software LBL solution Category I (≤20%) -
Page 10: Operating System Compatibility
*The operating system compatibility on Dell branded monitors may vary based on factors such as: • Specific release date (s) when operating system versions, patches, or updates are available. Specific release date (s) when Dell branded monitor firmware, software application, or driver updates are available on the Dell • support website. -
Page 11: Back View
Securing your monitor using Kensington lock (optional). Regulatory label (including MyDell QR See this label if you need to contact Dell for technical support. The Service code, serial number, and Service Tag Tag is a unique alphanumeric identifier that allows Dell service technicians label) to identify your monitor's specifications and access warranty information. -
Page 12: Side View
Side view Figure 3. Side view Bottom view Figure 4. Bottom view Table 6. Components and descriptions. Label Description Power port To connect the monitor power cable. DisplayPort 1.2 port Connect to your computer with the DisplayPort cable. HDMI port Connect to your computer with the HDMI cable. VGA port Connect to your computer with the VGA cable. -
Page 13: Monitor Specifications
Color depth 16.7 million colors Color gamut NTSC 72% (CIE 1931) (minimum) Dell Display and Peripheral Manager Connectivity 1 x HDMI port (HDCP 1.4) (Supports up to FHD 1920 x 1080, 100 Hz as • per specified in HDMI 1.4) 1 x DisplayPort 1.2 (HDCP 1.4) port (Supports up to FHD 1920 x 1080,... -
Page 14: Dell Display And Peripheral Manager (Ddpm) For Windows
Dell Display and Peripheral Manager (DDPM) for Windows DDPM is a software application that helps you set up and configure the Dell monitors and peripherals. Some of its features include: 1. Adjusting the monitor On-Screen Display (OSD) settings such as brightness, contrast, and resolution without needing to use the joystick on the monitor. -
Page 15: Resolution Specifications
Resolution specifications Table 8. Resolution specifications. Model E2425HM Horizontal scan range • VGA: 30 kHz to 82 kHz (automatic) DisplayPort 1.2: 30 kHz to 110 kHz (automatic) • HDMI: 30 kHz to 110 kHz (automatic) • Vertical scan range VGA: 50 Hz to 76 Hz (automatic) •... -
Page 16: Electrical Specifications
Electrical specifications Table 11. Electrical specifications. Model E2425HM Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance DP 1.2, 600 mV for each differential line, 100 Ω input impedance per differential pair • HDMI 1.4, 600 mV for each differential line, 100 Ω input impedance per differential •... -
Page 17: Physical Characteristics
NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector, and process that is used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor. -
Page 18: Environmental Characteristics
Environmental characteristics Table 13. Environmental characteristics. Model E2425HM Temperature: Operating 0°C to 40°C (32°F to 104°F) Non-operating: Storage/Shipping -20°C to 60°C (-4°F to 140°F) Humidity: Operating 10% to 80% (non-condensing) Non-operating: Storage/Shipping 5% to 90% (non-condensing) Altitude: Operating (maximum) 5,000 m (16,404 ft) Non-operating (maximum) 12,192 m (40,000 ft) 97.2 BTU/hour (Maximum) -
Page 19: Pin Assignments
Pin assignments Pin assignments - VGA port Figure 5. VGA port Table 14. VGA port. Pin number Signal assignment Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B DDC +5 V GND-sync DDC data H-sync V-sync DDC clock About your monitor 19... -
Page 20: Pin Assignments - Displayport Port
Pin assignments - DisplayPort port Figure 6. DisplayPort port Table 15. DisplayPort port. Pin number Signal assignment ML_LANE3_N ML_LANE3_P ML_LANE2_N ML_LANE2_P ML_LANE1_N ML_LANE1_P ML_LANE0_N ML_LANE0_P AUX _CH_P AUX _CH_N RETURN DP_PWR 20 About your monitor... -
Page 21: Pin Assignments - Hdmi Port
Pin assignments - HDMI port Figure 7. HDMI port Table 16. HDMI port. Pin number Signal assignment TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD... -
Page 22: Plug And Play
During the LCD monitor manufacturing process, it is normal for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information about Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines. -
Page 23: Ergonomics
Ergonomics CAUTION: Improper or prolonged usage of a keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: Position your computer so that the monitor and keyboard are directly in front of you as you work. -
Page 24: Handling And Moving Your Display
Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, follow the guidelines that are mentioned below: Before moving or lifting the monitor, turn off your computer and the monitor. • • Disconnect all cables from the monitor. -
Page 25: Maintenance Guidelines
For best practices, follow the instructions that are listed below when unpacking, cleaning, or handling your monitor: Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell •... -
Page 26: Setting Up The Monitor
Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. -
Page 27: Connecting Your Monitor
NOTE: Dell monitors are designed to work optimally with Dell-supplied inbox cables. Dell does not guarantee the video quality and performance if non-Dell cables are used. To connect your monitor to the computer: 1. -
Page 28: Organizing Cables
Organizing cables Use the cable-management clip to route the cables that are connected to your monitor. Figure 17. Organizing cables Securing your monitor using Kensington lock (optional) The security-lock slot is at the bottom of the monitor (see Security-lock slot). Secure your monitor to a table using the Kensington security lock. -
Page 29: Removing The Monitor Stand
Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft surface and handle it carefully. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are removing a stand that you purchased from any other source, follow the setup instructions that are included with the stand. -
Page 30: Vesa Wall Mounting (Optional)
VESA wall mounting (optional) Figure 22. VESA wall mounting See the instructions that come with the VESA-compatible base mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. For more information, see Removing the monitor stand. -
Page 31: Operating The Monitor
Operating the monitor Power on the monitor Press the button to turn on the monitor. Figure 24. Power on the monitor Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. 2 3 4 Figure 25. Front panel controls... -
Page 32: Using The Osd Lock Function
You can lock the front-panel control buttons to prevent access to the OSD menu and power button. Use the Lock menu to lock the buttons 1. Select one of the following options. Dell Pro 24 Monitor - E2425HM Brightness / Contrast Language... -
Page 33: Use The Front-Panel Control Button To Lock The Buttons
Use the front-panel control button to lock the buttons 2 3 4 Figure 28. Front-panel control button 1. Press and hold Button 4 for four seconds, a menu appears on the screen. Select option: Figure 29. Option for Menu buttons lock 2. Select one of the following options: Table 18. Lock buttons description. -
Page 34: To Unlock The Buttons
To unlock the buttons Press and hold Button 4 for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select option: Select option: Select option: Figure 30. Option for unlocking Table 19. Unlock buttons description. -
Page 35: Osd Controls
OSD controls Use the buttons on the bottom edge of the monitor to adjust the image settings. 2 3 4 Figure 31. OSD controls Table 20. OSD control buttons description. Control buttons Description Use the Up button to increase values or move up in a menu. Use the Down button to decrease values or move down in a menu. -
Page 36: Using The On-Screen Display (Osd) Menu
Any changes that you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically. 1. Press the button to display the OSD main menu. Dell Pro 24 Monitor - E2425HM Brightness / Contrast Auto Adjust Input Source... - Page 37 Table 21. OSD tree list. Icon Menu and submenus Description Brightness/Contrast Use this option to control the brightness or contrast settings. Dell Pro 24 Monitor - E2425HM Brightness / Contrast Auto Adjust Input Source Color Display Menu Personalize Others More Information Brightness Brightness adjusts the luminance of the backlight (minimum 0;...
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Page 38: Input Source
Menu and submenus Description Input Source Use the Input Source menu to switch between the different video signals that may be connected to your monitor. Dell Pro 24 Monitor - E2425HM Brightness / Contrast Auto Adjust Input Source HDMI Color... -
Page 39: Preset Modes
Icon Menu and submenus Description Color Use color to adjust the color setting mode. Dell Pro 24 Monitor - E2425HM Brightness / Contrast Preset Modes Standard Auto Adjust Input Color Format Input Source Reset Color Color Display Menu Personalize Others... - Page 40 RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr/YPbPr*: Select this option if your media player supports only YCbCr/YPbPr output. Dell Pro 24 Monitor - E2425HM Brightness / Contrast Preset Modes Auto Adjust Input Color Format...
- Page 41 Icon Menu and submenus Description Display Use the display to adjust the image. Dell Pro 24 Monitor - E2425HM Brightness / Contrast Aspect Ratio 16:9 Auto Adjust Horizontal Position Input Source Vertical Position Color Sharpness Display Pixel Clock Menu Phase...
- Page 42 Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time, the menu remains on screen, and so on. Dell Pro 24 Monitor - E2425HM Brightness / Contrast Language...
- Page 43 Menu and submenus Description Personalize Selecting this option allows you to set two shortcut keys and a power LED indicator function. Dell Pro 24 Monitor - E2425HM Brightness / Contrast Shortcut Key 1 Preset Modes Auto Adjust Shortcut Key 2...
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Page 44: Factory Reset
LCD Conditioning Help reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. To start LCD Conditioning, select On. Dell Pro 24 Monitor - E2425HM Brightness / Contrast DDC/CI... -
Page 45: Display Info
Icon Menu and submenus Description More Information Use the menu to view the monitor’s information or seek more monitor support. Dell Pro 24 Monitor - E2425HM Brightness / Contrast Display Info Select Auto Adjust Dell Monitor Support Select Input Source... -
Page 46: Osd Warning Messages
The following power warning message box applies to brightness functions for the first time when you adjust the brightness level above the default level. Dell Pro 24 Monitor - E2425HM Adjusting to this value will increase power consumption above the default level. Do you want to continue? Figure 33. Power warning message... - Page 47 If the VGA or DP or HDMI cable is not connected, a floating dialog box appears. The monitor will enter Standby mode after 4 minutes if left at this state. Dell Pro 24 Monitor - E2425HM No VGA Cable The display will go into Standby mode in 4 minutes.
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Page 48: Setting The Maximum Resolution
If you have a Dell desktop or laptop: Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. • If you are using a non-Dell computer (laptop or desktop): Go to the support site for your non-Dell computer and download the latest graphic card drivers. -
Page 49: Troubleshooting
A dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Dell Pro 24 Monitor - E2425HM No VGA Cable The display will go into Standby mode in 4 minutes. -
Page 50: Built-In Diagnostics
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. 2 3 4 Figure 43. Built-in diagnostics function buttons Table 22. Label description. -
Page 51: Common Problems
Turn off the monitor and turn it on again. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: • www.dell.com/pixelguidelines. Stuck-on pixels Turn off the monitor and turn it on again. -
Page 52: Product-Specific Problems
Common symptoms Possible solutions Missing color Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly • and is secure. • Check for bent or broken pins in the video cable connector. Wrong color Try different Preset Modes in Color settings OSD. -
Page 53: Regulatory Information
Regulatory information TCO Certified Any Dell product bearing a TCO label has been certified to a TCO voluntary environmental certification. TCO certification requirements focus on features that contribute to a healthy work environment such as recyclable design, energy efficiency, ergonomics, emissions, avoidance of hazardous substances, and product take back. -
Page 54: Contacting Dell
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.
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